PROPRIETARY NOTICE AND LIABILITY DISCLAIMERNEC FastFacts is an automated service that sends the latest information about NEC and its products directly to a fax machine. The service

First Printing — August 1995

Copyright 1995 Copyright 1995NEC Technologies, Inc. NEC Corporation

1414 Massachusetts Avenue 7-1 Shiba 5-Chome, Minato-KuBoxborough, MA 01719 Tokyo 108-01, Japan

All Rights Reserved All Rights Reserved

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and relatedmaterials, is the valuable property of NEC Corporation (NEC) and/or its licensors.NEC and/or its licensors, as appropriate, reserve all patent, copyright and otherproprietary rights to this document, including all design, manufacturing,reproduction, use, and sales rights thereto, except to the extent said rights areexpressly granted to others.

The NEC product(s) discussed in this document are warranted in accordance withthe terms of the Warranty Statement accompanying each product. However, actualperformance of each such product is dependent upon factors such as systemconfiguration, customer data, and operator control. Since implementation bycustomers of each product may vary, the suitability of specific productconfigurations and applications must be determined by the customer and is notwarranted by NEC.

To allow for design and specification improvements, the information in thisdocument is subject to change at any time, without notice. Reproduction of thisdocument or portions thereof without prior written approval of NEC is prohibited.

MultiSync and PowerMate are registered trademarks of NEC Technologies, Inc.

FastFacts is a U.S. trademark of NEC Technologies, Inc.

All other product, brand, or trade names used in this publication are the trademarks orregistered trademarks of their respective trademark owners.

Contents iii

Contents

Using This Guide Text Conventions..................................................... vi Related Documents................................................... vii

1 Taking a Look at Your Computer On the Front............................................................. 1-2

CD-ROM Reader................................................ 1-2 Diskette Drive A................................................. 1-3 IR Window......................................................... 1-5 System Controls and Lamps................................ 1-6

On the Back............................................................. 1-8 External Connectors............................................ 1-8 Power Supply Features........................................1-11

Speakers..................................................................1-11 Microphone..............................................................1-12

2 Getting Started Using Your Mouse................................................... 2-1 Using Online Documentation.................................... 2-4 Where to Go from Here............................................ 2-6

3 24-Hour Information Services NEC's FastFacts Service.......................................... 3-2 NEC Bulletin Board Service..................................... 3-4 America Online Service............................................ 3-6 CompuServe Online Service..................................... 3-7 AT & T Interchange................................................. 3-8 E-Mail/Fax Technical Support Service..................... 3-9 Internet....................................................................3-10 NEC Technical Support Services..............................3-11

iv Contents

4 If You Have a Problem What to Do if You Have a Problem.......................... 4-2 Solutions to Common Problems................................ 4-3

System Problems................................................. 4-3 Diskette Drive Problems...................................... 4-5 Monitor Problems................................................ 4-6 Keyboard/Mouse Problems.................................. 4-7 CD-ROM Problems............................................. 4-7 Speaker Problems................................................ 4-8 Microphone Problems.......................................... 4-8

Replacing the CMOS Battery................................... 4-9 Online Diagnostics...................................................4-11 Getting Help.............................................................4-11

Getting Help from Your Company....................... 4-12 Getting Help from Your NEC Dealer................... 4-12 Getting Help from NEC's Technical Support Center.............................................................4-12 NEC Warranty/Non-Warranty Repair Service..... 4-13

A Setting Up a Healthy Work Environment Making Your Computer Work for You..................... A-1 Arrange Your Equipment.......................................... A-3 Adjust Your Chair.................................................... A-4 Adjust Your Input Devices....................................... A-6 Adjust Your Monitor................................................ A-8 Vary Your Workday.................................................A-10 Pre-Existing Conditions and Psychosocial Factors..... A-11 Checking Your Comfort: How Do You Measure Up? A-12

Checking Your Chair...........................................A-12 Checking Your Keyboard....................................A-12 Checking Your Mouse.........................................A-12 Checking Your Monitor.......................................A-12 Checking You.....................................................A-13

Tables Quick Reference to Information About Your Computer.................................................... 2-6

Contents v

Using This Guide v

Using This Guide

The PowerMate P Series User's Guide provides a quickreference to information about your computer.

The guide contains the following information:

n Chapter 1, Taking a Look at Your System, provides alook at system components. See this chapter tofamiliarize yourself with your system.

n Chapter 2, Getting Started, gives you information aboutusing a mouse, using online documentation, and whatyou should do after your system is up and running.

The chapter includes a quick-reference chart for findinginformation about a variety topics.

n Chapter 3, 24-Hour Information Services, lists theservices available to you for information and help anddescribes how to access the services.

n Chapter 4, If You Have a Problem, containstroubleshooting tips for solving simple problems andprovides where you can find help when you cannot solvea problem yourself.

! WARNING Prolonged or improper use of a computerworkstation may pose a risk of serious injury. Toreduce your risk of injury, set up and use yourcomputer in the manner described in Appendix A,Setting Up a Healthy Work Environment.

vi Using This Guide

n Appendix A, Setting Up a Healthy Work Environment,contains guidelines to help you use your computerproductively and safely. This appendix also instructsyou on how to set up and use your computer to reduceyour risk of developing nerve, muscle, or tendondisorders.

TEXT CONVENTIONS This guide uses the following text conventions.

n Warnings, cautions, and notes have the followingmeanings:

! WARNING Warnings alert you to situations that could result inserious personal injury or loss of life.

! CAUTION Cautions indicate situations that can damage thehardware or software.

NOTE

Notes give important information about thematerial being described.

Using This Guide vii

n Names of keyboard keys are printed as they appear onthe keyboard, for example, Ctrl , Alt , or Enter .

n Text or keystrokes that you enter appear in boldfacetype. For example, type return and press Enter .

n File names are printed in uppercase letters.

RELATED DOCUMENTS In addition to this guide, the following printeddocumentation ships with your PowerMate® P Seriessystem.

n NEC PowerMate P Series Quick Setup/Quick-Reference RoadmapQuick Setup contains information for quickly gettingyour system up and running. Read this information to setup the system for the first time.

The Quick-Reference Roadmap gives you a look at thedocumentation, NEC tools, software applications, andservices available to you.

n How Does Your Workplace Measure Up?This brochure provides information for setting up andusing your computer productively and safely.Information includes guidelines to reduce the risk ofinjury associated with using a computer.

n TabWorks User’s GuideThis guide describes how to us TabWorks™ fororganizing your work and launching your applicationsfrom a notebook-like location.

n TranXit Quick Reference GuideThis guide describes wireless data transfers betweenyour computer and a laptop using the TranXit™software.

viii Using This Guide

n Windows 95 User’s GuideThis is a quick reference guide that comes withWindows 95 systems.

Your system comes with the following online documentationon the hard disk:

n PowerMate P Series System DocumentationThis online documentation is your comprehensive sourceof information about your system. It contains a SystemTour, User’s Guide, Hardware Reference Guide, OptionInstallation Guide, and Support Guide.

n ErgonomicsThis is an online version of the “How Does YourWorkplace Measure Up?” brochure.

n MS-DOS Quick-Start GuideComes with MS-DOS/Windows for WorkGroupssystems. Provides information for usingMS-DOS.

n Windows Quick-Start GuideComes with MS-DOS/Windows for WorkGroupssystems. Provides information for using Windows forWorkGroups.

n Using Windows 95Comes with Windows 95 systems. Contains informationfor using Windows 95.

Most of your application programs provide extensive onlinehelp. Some programs provide separate online user’s guidesfor specific applications.

Windows 95 provides extensive online help and “wizards”to guide you through procedures.

Using This Guide ix

In addition to the documentation that ships with the system,the following documentation is available from NEC:

n PowerMate P Series Service and ReferenceManual provides information for maintaining,troubleshooting, and repairing the PowerMate P Seriessystem. This guide also includes hardware and interfaceinformation for programmers, engineers, and others whoneed to know how the system is designed.

To purchase the service and reference manual, call NECat 1-800-632-4525 and select spare part sales at theprompt.

n NEC FastFactsNEC FastFacts is an automated service that sends thelatest information about NEC and its products directlyto a fax machine. The service is available 24 hours aday, 7 days a week.

With FastFacts, you can obtain product literature andtechnical information bulletins. By using FastFacts, youcan be kept up-to-date on the latest technical informationfor your system.

See “NEC’s FastFacts Service” in Chapter 3 forinformation about using FastFacts.

Taking a Look at Your Computer 1-1

Taking a Look atYour Computer

! WARNING Prolonged or improper use of a computerworkstation may pose a risk or serious injury. Toreduce your risk of injury, set up and use yourcomputer in the manner described in Appendix A,Setting Up a Healthy Work Environment.

After unpacking your computer, familiarize yourself withyour system. The following information provides a brieflook at features on the front and rear of your system.

For a comprehensive source of information about yourcomputer, see the online NEC PowerMate P Series System

Documentation in the Windows® NEC Information group.

1

1-2 Taking a Look at Your Computer

ON THE FRONT The following figure show the features on the front of thesystems. A brief description of the features follows thefigure.

Front features

CD-ROM Reader A quad-speed CD-ROM reader is a standard feature inmultimedia models. The CD-ROM reader is assigned asdrive E.

Use the CD-ROM reader to load and start programs from acompact disc (CD). You can also use the CD-ROM readerto play your audio CDs. The CD-ROM reader is fullycompatible with Kodak Multisession Photo CDs andstandard audio CDs.

CD-ROM Reader

Diskette Drive A

System Controlsand Lamps

IR Window


The CD-ROM reader operates at different speeds dependingon whether the CD you are using contains data or music.This allows you to get your data faster and to see smootheranimation and video.

The CD-ROM reader has the following features (see thefollowing figure):

n Headphone jackAllows the connection of an optional set of headphoneswith a stereo mini-jack plug.

n Volume control knobLets you adjust the volume of an optional set ofheadphones.

n CD busy lampLights when the reader is retrieving data, music, orgraphics/audio from a CD. Do not eject the CD or turnoff the system unit when the lamp is on.

n Eject/retract buttonEjects or retracts the reader’s loading tray. Press thisbutton when the computer power is on to insert orremove a CD into or out of the reader.

n CD trayProvides a surface for loading a CD into the reader.Press the eject/retract button to eject or retract the CDtray.

n Emergency eject holeAllows the manual ejection of a CD if the eject functionis disabled by software or if a power failure occurs.


NOTE

The CD-ROM reader in your system mightlook different from the one shown here.

HeadphoneJack

VolumeControl Knob

Eject/RetractButton

EmergencyEject Hole

CD BusyLamp

CD Tray

CD-ROM reader features

Diskette Drive A Diskette drive A loads and starts programs from a diskette.Diskette drive A is your primary “bootable” drive. Yourdiskette drive has the following features (see the followingfigure):

n Diskette drive busy lampLights when your diskette drive is reading to or writingfrom a diskette.


n Diskette release buttonPress this button to release a diskette from the diskettedrive.

Diskette drive A featuresIR Window

The IR (infrared) window is the system’s IR port. The IRport supports two-way wireless communications. Theinterface uses infrared as the transmission medium insteadof a traditional cable.

The IR port lets you transfer files to or from portabledevices such as laptops and personal digital assistance(PDA) products using application software supportingIrDA data transfer. Your system comes with PumaTranXit™ software for wireless data transfer.

With IrDA software, you can transfer data at speeds of upto 115 kilobytes per second and at distances up to 3 feetfrom the IR window.

Diskette Release Button

Diskette DriveBusy Lamp


System Controls and Lamps System controls let you select specific system operations.Lamps let you know the status of system operation. Yourcomputer has the following controls and lamps:

System controls and lamps

n Power lampThe power lamp indicates whether system power is on oroff. It also lets you know if the system is operating in apower-saving mode.

A steady green lamp indicates that the power is on to allsystem components. A blinking green lamp indicates thatthe system is in Suspend mode with full powerreduction.

n Disk lampIndicates if your hard disk is doing anything. A greenlamp tells you that the hard disk is reading or writingdata.

Power Lamp

Disk Lamp

Power Button

Reset Button

Suspend Button


! CAUTION Do not turn off the system, unless absolutelynecessary, while the disk lamp is lit. To do so candamage your hard disk or data.

n Power buttonPress this button to turn on system power. Press it againto turn off the power.

n Reset buttonThe reset button lets you manually restart your systemwhen it does not respond to keyboard commands.

! CAUTION Resetting your system can result in the loss of data.Press the reset button only when all other methodsof restarting your computer fails.

n Suspend buttonLets you initiate a power-saving mode of operating yourcomputer. Press this button to suspend system operationwhen you plan to be away from your computer for ashort time. Press any key or move your mouse to resumesystem operation to where you stopped it.

A blinking system unit power lamp lets you know thatthe system is in Suspend mode.


ON THE BACK On the back of your computer, you’ll find externalconnectors, power supply features, and expansion boardslots. The following figures show these features.

Fan

Mouse Port

Keyboard Port

AudioConnectors

VGA MonitorConnector

Voltage SelectorSwitch

Power SupplySwitch

Printer Port 1

Serial Port 1

Serial Port 2

Rear features

External Connectors External connectors let you attach peripheral devices, suchas a monitor, keyboard, mouse, and printer to your system.Your system has the following external connectors:

n VGA monitor connectorAttach the signal cable from your monitor to thisconnector. Supports an NEC MultiSync® monitor orother video graphics array (VGA)-compatible monitorwith 15-pin connector.


n Audio connectorsThese connectors come integrated on multimedia models.The connectors include a microphone in, line in, and lineout jack along with a musical instrument digital interface(MIDI)/joystick connector.

MIDI/JoystickConnector

Line Out Jack

Line In Jack

Microphone InJack

Audio connectors

The microphone in jack lets you connect amicrophone for recording audio information in yourdata system files and allows hands-freespeakerphone functions.

The line in jack lets you connect a stereo audiodevice such as a stereo amplifier or a cassette orminidisc player for playback or recording.

The line out jack allows you to connect an amplifiedoutput device such as powered speakers, stereo taperecorder, or an external amplifier for audio output.Use this jack to connect the stereo speakers thatcome with your system.


The MIDI/Joystick connector allows you to connecta joystick or MIDI kit to your system.

The joystick connector on your system is identical tothat on a standard PC game control adapter or gameI/O connector. You can connect any analog joystickwith a 15-pin D-sub connector. It also works wellwith any application that is compatible with thestandard PC joystick. To use two joysticks, youneed a Y-cable splitter.

n Printer PortUse this port to connect a parallel printer with a 25-pinconnector to the system.

n Serial PortsAttach a serial device with a 9-pin connector to eachserial port. Serial devices include a pointing device,serial printer, or modem.

n Keyboard portAttach the keyboard that comes with your computer tothis connector.

The keyboard port supports a personal system (PS)/2®-compatible, 101-key or 104-key keyboard (in the U.S.and Canada) or a 102-key keyboard (in the UnitedKingdom and Germany) with a 6-pin mini DINconnector.

n Mouse portAttach the mouse that comes with your computer to thisport. The mouse port supports a PS/2-compatiblemouse.


Power Supply Features Your system has the following power supply features:

n Power supply fanKeep this area clear for proper ventilation. The powersupply fan cools system components and prevents themfrom overheating.

n Voltage selector switchSets the voltage for your system to 115 volts or 230volts.

! CAUTION Set the switch correctly for the voltage in your area.Most wall outlets in the United States and Canadaare 115 volts. Outlets in Europe, Australia, and Asia(except Taiwan) are 230 volts. Taiwan uses 115-voltoutlets.

n Power supply switchPowers on the power supply. The power supply must bepowered-on before the power button on the front of thesystem will operate.

n Power socketConnect your power cable to this socket.

SPEAKERS Multimedia models come with a pair of high-quality stereospeakers that you can arrange to suit your workenvironment.

An AC adapter comes with the system. Set up the speakerswith the AC adapter. The speakers connect to the line outjack on the back of the system unit.


The speaker set features a power button, power lamp, basscontrol, treble control and volume knob.

Speaker features

Adjust the speaker volume by using the volume control onthe front of the right speaker or by using the preinstalledsound system software. Use the sound software to balancethe speakers.

The software to operate the computer’s sound system isAudioStation™.

MICROPHONE Multimedia models come with a microphone. Themicrophone allows you to record voice and sound into yourcomputer data files. See the online documentation in yoursound software.

Treble Control

Base Control

Volume Control

Power ButtonPower Lamp

Getting Started 2-1

Getting Started

This chapter provides the information you need to startusing your system. Information includes:

n Using a MouseIf you are already familiar with using a mouse, skip thissection.

n Using Online DocumentationRead this section to use the comprehensive online systemdocumentation about your system.

n Where to Go from HereLook at this section for a quick reference to what youcan do and where you can information.

USING YOUR MOUSE Use your mouse to quickly move around on the screen, toselect menu items, and to choose functions specific to yoursoftware.

Moving your mouse across a flat surface moves a pointeron your screen.

Here are the basic ways to use your mouse:

n ClickClicking selects an object on your screen. To “click,”point to the object and press and quickly release the leftmouse button. Be sure you don’t move the mouse whenyou click.

2

2-2 Getting Started

n Double clickSome actions require a double click to execute them. To“double click” an object, point to the object and quicklypress and release the left mouse button twice.

n PressPressing a mouse button holds an action until yourelease a mouse button. For example, pointing to a menuand pressing the left mouse button holds the menu openfor reading until you release the button.

n DragDragging your mouse attaches your pointer to an objecton the screen and allows you to highlight text or movean object. To drag an object, point to the object, pressthe left mouse button, and move the mouse to the newlocation.

Right MouseButton

Left MouseButton

Locating mouse buttons

Typical screen objects that you click or double click areicons, buttons, and menu options.

Getting Started 2-3

You can use clicking and dragging to highlight a word.Click and hold down the left mouse button at the beginningof the word and move the pointer across the letters you wantto highlight.

NOTE

If your mouse pointer disappears, move yourmouse in wide circles to bring it back into thescreen.

The functions of the right mouse button depends on theapplication program you use. See the documentation for theapplication to see what the button does.

The pointer, also called a cursor, can take the followingshapes:

n a small arrow — shows where you are on the screen.

n a blinking block or an “I” mouse cursor — shows youwhere you can type.

n an hourglass — the pointer changes to an hourglasswhen your computer is busy.

n a hand with a pointing finger — tells you it’s okay toclick.

n a hand with all fingers extended — indicates when youcan’t click.

2-4 Getting Started

Your mouse works best on a mouse pad. A mouse pad is asmall piece of rubber, plastic, or textured material. The padprovides traction for moving the mouse and results in moresensitivity and control of movement.

! CAUTION To prevent damage to your mouse and to thesystem, turn off the system power before youconnect or disconnect your mouse.

Also, the system fails to recognize that a mouse isattached if you connect the mouse after systempower is on.

For more information about your mouse, see your onlineUser’s Guide.

USING ONLINE DOCUMENTATION Your system comes with documentation convenientlyavailable at your fingertips. No more looking for printeddocuments. Information about your system is available rightfrom Windows.

To access the system documentation, locate the NECInformation group in Windows. Click the NEC PowerMateP Series Documentation icon. A welcome screen appearswith information to find what you need

NEC PowerMate P Series System Documentation is acomprehensive source of information about your system. Tohelp you find the information you need, the documentationis organized by topic in the following modules:

n System Tour

n User’s Guide

Getting Started 2-5

n Hardware Reference Guide

n Option Installation Guide

n Support Guide.

NOTE

Run the online NEC PowerMate P SeriesSystem Documentation at the shipping default videoresolution — 800 by 600 with 256 colors.

Other online documents include:

n Ergonomics

n MS-DOS Quick-Start Guide (comes with Windows forWorkGroups systems)

n Windows Quick-Start Guide (comes with Windows forWorkGroups systems)

n Using Windows 95 (comes with Windows 95 systems)

Most of your application programs provide extensive onlinehelp at the touch of a button (usually the Help button).

Some programs provide separate online user’s guides forspecific applications.

Windows 95 provides extensive online help and “wizards”to guide you through procedures.

2-6 Getting Started

WHERE TO GO FROM HERE Once you have your system up and running, we suggest thatyou do the following:

n Read Appendix A, “Setting Up a Healthy WorkEnvironment.”

n Take the System Tour in your online NEC PowerMate PSeries System Documentation.

n See the online User’s Guide in your online NECPowerMate P Series System Documentation.

n See “NEC Backup Utility” in the online HardwareReference Guide to back up all your software. You canfind the Hardware Reference Guide in your online NECPowerMate P Series System Documentation.

n Install any applications. See the documentation thatcomes with the application.

See the following quick reference chart to find informationabout some of the things you might want to do:

Quick Reference to Information About Your Computer

WHAT YOU WANT TO FIND WHERE TO FIND IT

Basic information about mycomputer

Online User’s Guide in NEC PowerMate PSeries System Documentation

Backing up system software “NEC Backup Utility” in the online HardwareReference Guide (NEC PowerMate P SeriesSystem Documentation)

Setting a password “Setting a Password” in the online User’sGuide (NEC PowerMate P Series SystemDocumentation)

Getting Started 2-7



Using Windows OnlineMS-DOS Quick Start GuideWindows Quick Start GuideUsing Windows 95

PrintedWindows 95 User’s Guide(with Windows 95 systems)

Loading a CD “Loading a CD” in the online User’s Guide(NEC PowerMate P Series SystemDocumentation)

Playing a music CD Online AudioStation User’s Guide in theAudioStation group in Windows

Using the suspend button “Saving Power” and Managing Power” in theonline User’s Guide (NEC PowerMate P SeriesSystem Documentation)

Adding options “Adding Internal Options” or “Adding ExternalOptions, online Option Installation Guide (NECPowerMate P Series System Documentation)

Understanding powermanagement

“Saving Power” and Managing Power” in theonline User’s Guide (NEC PowerMate P SeriesSystem Documentation)

Using online services, likeAmerica Online®, Prodigy®, andCompuServe®

Online Services Help group

Transferring files from mylaptop to my computer viathe IR window

Printed TranXit Quick Reference Guide, onlinehelp in the Puma TranXit™ software, and“Using the IR Port” in the online User’s Guide(NEC PowerMate P Series SystemDocumentation)

2-8 Getting Started



Changing video drivers “Changing Video Drivers” in the online User’sGuide (NEC PowerMate P Series SystemDocumentation)

Using Desktop ManagementInterface

“Desktop Management Interface” in the onlineHardware Reference Guide (NEC PowerMate PSeries System Documentation)

Using support services “24-Hour Information Services” in the onlineSupport Guide (NEC PowerMate P SeriesSystem Documentation)

Taking care of my system “Taking Care of Your System” in the onlineUser’s Guide (NEC PowerMate P SeriesSystem Documentation)

24-Hour Information Services 3-1

24-Hour InformationServices

NEC has made it easy for you to get information and helpwhen you need it. We offer 24-hour information servicesvia:

n NEC's FastFacts™ Service

n NEC's Bulletin Board Service

n America Online® Service

n CompuServe® Online Service

n AT & T Interchange™ Online Service

n E-mail to NEC's Technical Support Services through acommercial online service or Internet

n Fax Service to NEC's Technical Support Services

n Internet World Wide Web and NEC's ftp Site

n NEC's Technical Support Services.

If you have access to a modem and/or fax machine(telephone for Technical Support), you can use the aboveservices to obtain information about your system at anytime, day or night, seven days a week.

Not only do these services provide general informationabout your system, they can also be used to answer yourquestions and help solve any problems you may have withyour system, should that ever be necessary.

3

3-2 24-Hour Information Services

NEC'S FASTFACTS SERVICE NEC's FastFacts service is a self-help, automated electronicinformation service for obtaining up-to-date productapplication notes, installation procedures, troubleshootingtips, data sheets, technical information bulletins, illustratedparts lists, part numbers, and other information about yoursystem.

Using a fax machine, you can obtain information fromFastFacts 24 hours a day, 7 days a week. You simply callthe FastFacts number on your touch-tone telephone, orderthe information you want by following the voice prompts,and FastFacts will automatically fax the information to you.

If you are new to FastFacts, you should first order one ofthe following catalogs. Each catalog lists the availabledocuments and their document numbers. Current catalogsinclude:

n Catalog 1, NEC Graphics Products

n Catalog 2, NEC CD-ROM, Printers, and Disk DriveProducts

n Catalog 3, NEC Computer Products

n Catalog 4, NEC Products for the Macintosh

n Catalog 5, NEC Factory Refurbished Product List

n Catalog 6, NEC Select Direct Pricing

n Catalog 7, NEC Technical Support Notes, TechnicalInformation Bulletins, Illustrated Parts Lists

n Catalog 9, NEC Product and Configuration ManualIndex.


Order information from FastFacts as follows. If you wouldlike instructions for using FastFacts, request documentnumber 63233469 when prompted.

1. Be sure that your fax machine or fax/modem is on. Havethe document number ready for the document you want.

2. At your touch-tone telephone, enter 800-366-0476 (U.S.and Canada only).

For international use, enter the international longdistance access number, the U.S. country code, and theU.S. telephone number (708-238-7800).

3. Listen to the instructions provided by the voice prompts.

Press 1 if you do not want an introduction to FastFacts.Follow the automated instructions for ordering yourdocument or catalog.

Press 2 if you want an introduction to FastFacts. Followthe automated instructions for ordering your catalog ordocument.

4. When prompted, enter your fax number and name.

For international use, first enter the international longdistance access number (011), your country code, yourarea code or city code, then your fax number.

The information you requested will be automatically sent toyour fax machine. Please wait for the ordered document toarrive at your fax machine before calling to order moredocuments. If FastFacts attempts to send the second orderbefore the first order is completed, the order may becanceled. After three tries, FastFacts assumes that your lineis busy and terminates any further processing of the order.


NEC BULLETIN BOARD SERVICE If you have access to a modem, the NEC Bulletin BoardService (BBS) can be used to provide you with the latestinformation on hardware and software. The BBS allowsyou to download files (video drivers, printer drivers, BIOSupdates, etc.) for system enhancements and upgrades.

The BBS can also be accessed through the CompuServeonline service.

Log onto the BBS as follows.

1. From the Windows for Workgroups Program Manager,select Accessories and double click on Terminal.

NOTE

If you have Windows 95, see the online helpor your Windows 95 documentation to set the NECBBS parameters and dial the BBS phone number.

2. From the Settings menu, click on Communications,check that the settings match the following BBSparameters, and click OK when done.

n Baud rate: select any baud rate that matches yourmodem, up to 14.4 kbps (select 19200 if using14.4 kbps)

n Parity: none

n Data bits: 8

n Stop bits: 1

n Flow control: Xon/Xoff (select Hardware if using14.4 kbps)


3. From the Phone menu, click on Dial, enter the BBSphone number (508-635-4706), and click OK. Yourbusiness phone system and/or location might require a9 1 or 1 prefix.

NOTE

The first time that you use the BBS, you willbe requested to provide information for a new user.

4. Press Enter twice

5. Enter your first name, last name, and password. PressEnter after each.

6. Follow the screen prompts until the NECTECH MainMenu is displayed.

7. At the Main Menu, select J to join a conference. SelectConference 1 for the desktop conference.

8. From the Main Menu, press F and Enter for the Filemenu.

9. At the File menu, select F for a list of downloadablefiles. Follow the prompts to select a file fordownloading.

! CAUTION Executable files automatically format your diskettewhen you download files from the BBS. Formattingdestroys any data on the diskette. Before youdownload files from the BBS, check that you do nothave information on the diskette that you need.


After you complete downloading your file, log off the BBSas follows.

1. Press Enter (to continue)

2. Press G (command for Goodbye/Hangup).

3. Press Enter .

AMERICA ONLINE SERVICE If you subscribe to America Online, you can use the serviceto obtain information about NEC and its products. You canuse America Online to E-mail technical questions to NEC'sTechnical Support staff, post technical questions andmessages on the Message Board, and access the NECSoftware Library to download files

Use the following steps to access America Online andNEC’s online information services.

1. Log onto America Online.

2. At the opening screen, click on Go To in the MainMenu.

3. At the Go To menu, click Keyword.

4. At the prompt, type either NECTECH or NEC, theneither press Enter or click on Go.

5. At the NEC menu, double-click on one of the followingtopics, then follow the prompts:

n About NEC

n Terms and Conditions

n News

n Product Information

n Questions and Answers


n NEC Promotions

n Message Board

n Software Library.

6. Exit anytime by double-clicking on the rectangle in theupper left corner of the screen.

COMPUSERVE ONLINE SERVICE If you subscribe to CompuServe, you can use the service toobtain information about NEC and its products. You canuse CompuServe to E-mail technical questions to NEC'sTechnical Support staff, post technical questions andmessages on the Bulletin Board, and access NEC's BBS todownload files.

Use the following steps to access CompuServe and NEC'sonline information services.

1. Log onto CompuServe.

2. At the opening screen, click on Service, type inNECTECH at the prompt, and click OK.

3. At the NEC menu, double-click on one of the followingtopics, then follow the prompts:

n NEC Bulletin Board

n Information About This Service

n Access NEC BBS

n Access CompuServe Information Services

n Exit.



AT & T INTERCHANGE If you subscribe to the AT&T Interchange online service,you can use the service to obtain information about NECand its products. You can use the AT&T Interchange toobtain NEC corporate and product information, andparticipate in online discussions pertaining to NECproducts.

Use the following steps to access the AT&T Interchangeand NEC’s online information services.

1. Log onto the AT&T Interchange.

2. At the opening screen, click on Interchange, enter yourpassword at the prompt, and click on Connect.

3. At the Main Menu, click on Companies on Line.

4. At the Companies on Line menu, scroll down to anddouble-click on NEC Technologies.

5. At the NEC Technologies menu, double-click on one ofthe following topics, and follow the prompts:

n Corporate Information

n Latest News

n Product Information

n Discussions

n Download Library.



E-MAIL/FAX TECHNICAL SUPPORT SERVICE The NEC Technical Support Center offers technicalsupport by E-mail over the Internet network if you have amodem. The Internet address is:

[email protected]

You can also fax technical questions to the NEC TechnicalSupport Center if you have access to a fax machine orfax/modem. The fax number is:

(508) 635-4666

When using the E-mail or fax support service, you shouldinclude the following words in the subject field for promptresponse from the appropriate technical person:

n Desktop (desktop or minitower systems)

n Monitor

n CD-ROM

n Printer

n Notebook.

You should provide as much specific information aboutyour questions as possible. Also, if you are sending a fax,please include your voice telephone number and your faxnumber with the question. You will receive a response toyour questions within one business day.


INTERNET If you have a modem, you can access NEC's Home Page onthe Internet World Wide Web. You can do this through acommercial online service or through your Internet account.NEC's Home Page contains general information about NECproducts.

You can also use the Internet to access NEC's ftp (filetransfer protocol) Site to download various files (videodrivers, printer drivers, BIOS updates). The files areessentially the same files as on NEC's Bulletin BoardService.

To access the World-Wide-Web NEC Home Page, enter thefollowing Internet Uniform Resource Locator (URL)through your service:

http://www.nec.com

To access NEC's ftp Site, enter the following Internet ftpaddress through your service:

ftp.nectech.com

Once in the file menu, follow the prompts to choose anddownload the file(s) you want.

NEC TECHNICAL SUPPORT SERVICES NEC also offers direct technical support through itsTechnical Support Center.

Direct assistance is available 24 hours a day, seven days aweek. Call the NEC Technical Support Center, toll free, at1-800-632-4525.

Please have available your system’s name, model number,serial number, and as much information as possible aboutyour system’s problem before calling.

If You Have a Problem 4-1

If You Have a Problem

Your system has a built-in checking program thatautomatically tests its components when you turn thesystem unit power on. If there is a problem, the systemdisplays an error message. If this happens, follow anyinstructions on the screen.

If screen messages do not help or an error message does notappear, use the information in this chapter to determine andsolve the problem. The problem is often one that you cansolve yourself.

See the following sections in this chapter for help:

n “What to Do If You Have a Problem”See this section first to determine the cause of yourproblem.

n “Solutions to Common Problems”Refer to this section to solve common minor problems.

n “Online Diagnostics”If your system boots, use your online diagnostics utilityto determine and solve the problem.

n “Getting Help”See this section for the help available to you forinformation about your computer and for help when youcannot solve a problem yourself. Click on a topic forhelp on solving problems that you may have with yoursystem.

4

4-2 If You Have a Problem

WHAT TO DO IF YOU HAVE A PROBLEM If you have minor problems, go through the followingproblem checklist for possible solutions.

n Is the power switch on for the computer and anyconnected peripherals (monitor, printer)?

Check that all power switches are on.

n Is the computer and its peripherals connected to aworking AC power outlet or surge protector?

Check the outlet or surge protector by plugging a lampinto the outlet or surge protector.

n Are all cables and power cords connectedsecurely?

Check that all cables and power cords are securelyconnected.

n Is the monitor screen blank or is the display hardto read?

Check that the monitor is on. Adjust the brightness andcontrast controls on the monitor.

n Was a Non-System Disk error message displayedwhen you started the system?

You have a diskette in the diskette drive. Remove thediskette from drive A and restart the system.

n Is your mouse or keyboard not responding?

You may have connected the mouse and keyboard afterturning on your system. Turn the system off, make surethe mouse and keyboard are connected, and turn thesystem back on.

n Does your system fail to recognize the CD-ROM?

Your drive designation may be incorrect. The reader isassigned as drive E.


SOLUTIONS TO COMMON PROBLEMS See the following sections to match your problem area andview the possible causes and solutions.

When trying to solve problems, you should note what thesystem was doing when the problem occurred and what youattempted to do to correct the problem. This information isuseful if you request assistance.

System Problems Check the following list to match your problem and see thepossible cause and solution.

n No power and power lamp not lit

Check that the power cable is plugged into the systempower socket. Check that the other end of the cable isplugged into a live, properly grounded AC power outlet.

n System does not boot and error message displayedon screen

Run the Setup Utility. Check that the parameters are setcorrectly, particularly if you just installed an option.

n System sounds continuous beeps

Turn the system off, wait at least five seconds, and turnthe system on. If the beeps continue, call your NECdealer or the NEC Technical Support Center.

n System does not maintain date, time, systemconfiguration information

Replace the CMOS battery if your system board has areplaceable battery.

n System does not boot from hard disk

The system tries to start from the diskette drive before itstarts from the hard drive. Remove the diskette from thediskette drive.


Run the Setup Utility and check the Boot parametersettings to verify that the initial boot parameter is set forhard drive C and not for a diskette drive.

n System performance appears sluggish

Check that your system is set for optimal operation. Seeyour operating system documentation.

Check the memory requirements of your softwareapplications. If required, install additional SIMMmemory.

If you added optional memory, check that you correctlyinstalled the SIMM memory.

n System did not recognize additional SIMM memory

You added only one SIMM stick. SIMMs must be addedin pairs. Add a second SIMM of the same type.

n System password forgotten

Clear the password and reset it. See “Clearing YourPassword” in the online Hardware Reference Guide.


Diskette Drive Problems Check the following problems to see the possible cause andsolution.

n Diskette won't load

Check that the diskette is being loaded correctly.

Check that the system and monitor power lamps are onand the power-on screen appears.

Check that the diskette is formatted. If not, format it.See your operating system documentation.

If the diskette drive busy lamp does not light when youload the diskette, try a different diskette. If this loads, theproblem is in the software.

n Non-System Disk or Disk Error message displayed

If you are booting from the diskette drive, insert adiskette with system files into drive A.

If a bootable diskette does not boot, use the Setup Utilityto verify that the initial boot parameter is set to diskettedrive A and not a hard disk.


Monitor Problems Check the following problems to see the possible cause andsolution.

n Monitor screen is dark

Check that the monitor power cable is connected to themonitor and a power outlet, the monitor signal cable isconnected to the system, and the brightness and contrastcontrols are adjusted.

Press the space bar or move the mouse to take thesystem out of the power management mode.

n Distorted image appears on your monitor screen

Adjust the monitor's video controls. If this does not help,turn the monitor off for several seconds, then back on.

n There is constant movement on the screen.

A magnetic field is affecting your monitor. Move anydevices (fan, motor, another monitor) that generatemagnetic fields away from your monitor.

n The screen display is fuzzy or flickering, graphicscharacters or garbage appears on the screen.

Check that your monitor is set up correctly and that allconnections have been made.

Check that the video refresh rate and video driver arecorrect by using the Galileo video utility. Open theutility by double clicking the Galileo icon in theWindows Control Panel.


Keyboard/Mouse Problems Check the following problem to see the possible cause andsolution.

n Image appears on screen but nothing happenswhen you use the mouse or keyboard

Tighten the keyboard or mouse cable connection.

If this does not help, turn off the system, wait five ormore seconds, and turn on the system.

CD-ROM Problems Check the following problems to see the possible cause andsolution.

n The system does not see the CD-ROM reader

The drive designation is wrong and should be changed.The CD-ROM reader is assigned as drive E.

n The CD-ROM reader is not reading a disc

Check that the disc is inserted in the CD tray with thelabel printed side up.

Check that the disc is a data disc, not a music disc.

Try a different disc to see if the problem is limited to onedisc.

n The CD-ROM disc does not eject due to a powerfailure or software error

Turn off the system and use the CD-ROM emergencyeject feature.

n The CD-ROM does not play music CDs

Use sound software.


Speaker Problems Check the following problems to see the possible cause andsolution.

n No sound from the speakers

Check that the speaker power is on.

n Speaker volume is too low

Adjust the volume control on the speaker. If the volumeis still too low, adjust the volume through the systemsoftware.

n Sound is only coming from one speaker

Balance the speaker output by adjusting the balance inthe sound software.

Microphone Problems Check the following problem to see the possible cause andsolution.

n You get no response from the microphone

Check that the microphone is connected to themicrophone in connector on the back of your system.

Adjust the microphone (MIC) level through soundsoftware.


REPLACING THE CMOS BATTERY A 3-volt lithium battery in your computer maintains systemconfiguration information. In the event that this CMOSbattery fails to maintain system configuration information,replace the battery.

! CAUTION Removing the battery from the system boardcauses the computer to lose system configurationinformation. If you can, run the Setup Utility andprint out or write down your system configurationsettings. Then you can restore your system to itscurrent settings.

! WARNING The battery can explode if it is incorrectly replacedor improperly discarded. Use only the same batteryor an equivalent type recommended by themanufacturer when replacing the battery.

Lithium acts as a catalyst when exposed to waterand causes spontaneous combustion on contact.Discard used batteries according to themanufacturer’s instructions.

If you need to replace the battery, follow these steps:

1. Turn off and unplug the system unit and any externaloption connected to it.

2. Remove the system unit cover.


3. Locate the battery socket on the system board.

Locating the battery socket on the system board

4. Carefully lift the battery from the socket tabs and out ofthe socket.

Removing the battery


5. With the positive (+) side facing up, press the newbattery into the socket.

6. Replace the system unit cover.

7. Connect external peripherals and power cables.

8. Run Setup to reconfigure your system parameters.

ONLINE DIAGNOSTICS If you are unable to resolve your system's problem using theProblem/Solutions topics in this chapter, NEC suggests thatyou run the QA Plus online diagnostics software.

QA Plus is a software diagnostic program factory installedon your system's hard disk. QA Plus permits quick testingof all major system components, individual testing ofdifferent system components, and access to various testingoptions.

QA Plus comes on a diskette and is accessed through theMS-DOS directory.

GETTING HELP If you tried correcting problems yourself and weren'tsuccessful, you may want to try one or more of thefollowing 24-hour services for answers to your questions.(Some services require a modem or fax machine.) SeeChapter 3 for information about using theses services.

n NEC’s FastFacts™ Service

n NEC’s Bulletin Board Service

n America Online® Service

n CompuServe® Online Service

n AT & T Interchange™ Online Service


n E-mail to NEC’s Technical Support Services through acommercial online service or Internet

n Fax Service to NEC’s Technical Support Services

n Internet

n NEC’s Technical Support Services.

If you still need help, you continue with the suggestions thatfollow.

Getting Help From Your Company If you are in a company, the best source of help may beinternal. Your company may have designated centralsupport personnel to whom you can go when you haveproblems.

Getting Help From Your NEC Dealer The NEC dealer from whom you purchased your system isa good source of help and should be contacted. The dealer isbacked by complete support resources and programs withinNEC.

Getting Help From NEC's Technical Support Center Help is available to you through the NEC TechnicalSupport Center. Direct assistance is available 24 hours aday, 7 days a week. You can call the Support Center, tollfree, at 1-800-632-4525.

Before calling, please have ready your system name, modelnumber, serial number, and purchase date. Also have readyas much information as possible about the problem you arehaving, including any error messages that occurred.

If You Have a Proble m 4-13

NEC Warranty/Non-Warranty Repair Service NEC's repair service is designed to support your warrantyand non-warranty service activity.

Before you call for repair service, see the previous sectionsin this chapter to determine if you can solve the problemyourself, within your company, through your dealer, or withthe help of a technician from the NEC Technical SupportCenter.

If your system requires repair service from NEC, call theappropriate repair service:

n To request repair service in the United States, call1-800-632-4525 or fax to 1-800-695-3044.

n To request repair service in Canada, call1-800-268-4191 (English response) or1-800-268-4115 (French response).

Setting Up a Healthy Work Environment A-1

Setting Up a HealthyWork Environment

! WARNING Prolonged or improper use of a computer workstationmay pose a risk of serious injury. To reduce your risk ofinjury, set up and use your computer in the mannerdescribed in this appendix.

Contact a doctor if you experience pain, tenderness,swelling, burning, cramping, stiffness, throbbing, weak-ness, soreness, tingling and/or numbness in the hands,wrists, arms, shoulders, neck, back, and/or legs.

MAKING YOUR COMPUTER WORK FOR YOU Computers are everywhere. More and more people sit atcomputers for longer periods of time. This appendix explainshow to set up your computer to fit your physical needs. Thisinformation is based on ergonomics — the science of makingthe workplace fit the needs of the worker.

Some nerve, tendon, and muscle disorders (musculoskeletaldisorders) may be associated with repetitive activities,improper work environments, and incorrect work habits.Examples of musculoskeletal disorders that may beassociated with certain forms of repetitive activities include:carpal tunnel syndrome, tendinitis, tenosynovitis, deQuervain’s tenosynovitis, and trigger finger, as well asother nerve, tendon, and muscle disorders.

A

A-2 Setting Up a Healthy Work Environment

Although some studies have shown an association betweenincreasing hours of keyboard use and the development ofsome musculoskeletal disorders, it is still unclear whetherworking at a computer causes such disorders. Some doctorsbelieve that using the keyboard and mouse may aggravateexisting musculoskeletal disorders.

Some people are more susceptible to developing thesedisorders due to pre-existing conditions or psychosocialfactors (see “Pre-existing Conditions and PsychosocialFactors” later in the appendix).

To reduce your risk of developing these disorders, follow theinstructions in this appendix. If you experience discomfortwhile working at your computer or afterwards, even at night,contact a doctor as soon as possible. Signs of discomfortmight include pain, tenderness, swelling, burning, cramping,stiffness, throbbing, weakness, soreness, tingling and/ornumbness in the hands, wrists, arms, shoulders, neck, back,and/or legs.


ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a naturaland relaxed position. Place items that you use frequentlywithin easy reach. Adjust your workstation setup to theproper height (as described in this appendix) by loweringthe table or stand that holds your computer equipment orraising the seat height of your chair. To create more deskspace, you can put your computer base on the floor.

Adjustyour chair

Adjustyour keyboard

and mouse

Adjustyour monitor


ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary yourposture throughout the day.

Check the following:

n Keep your body in a relaxed yet upright position. Thebackrest of your chair should support the inward curveof your back.

n Use the entire seat and backrest to support your body.Tilt the backrest slightly backwards. The angle formedby your thighs and back should be 90° or more.


n Your seat depth should allow your lower back to com-fortably contact the backrest. Make sure that the backsof your lower legs do not press against the front ofthe chair.

n Extend your lower legs slightly so that the angle betweenyour thighs and lower legs is 90° or more.

n Place your feet flat on the floor. Only use a footrestwhen attempts to adjust your chair and workstation failto keep your feet flat.

n Be sure that you have adequate clearance between thetop of your thighs and the underside of your workstation.

n Use armrests or forearm supports to support your forearms.If adjustable, the armrests or forearm supports shouldinitially be lowered while all the other adjustments dis-cussed in this appendix are made. Once all these adjust-ments are completed, raise the armrests or adjust theforearm supports until they touch the forearms and allowthe shoulder muscles to relax.


ADJUST YOUR INPUT DEVICES

Follow these points in positioning your keyboard andmouse.

n Position your keyboard directly in front of you. Avoidreaching when using your keyboard or mouse.

n If you use a mouse, position it at the same height as thekeyboard and next to the keyboard. Keep your wristsstraight and use your entire arm when moving a mouse.Do not grasp the mouse tightly. Grasp the mouse lightlyand loosely.

n Adjust the keyboard height so that your elbows are nearyour body and your forearms are parallel to the floor,with your forearms resting on either armrests or forearmsupports, in the manner described previously. If you donot have armrests or forearm supports, your upper armsshould hang comfortably at your sides.

n Adjust your keyboard slope so that your wrists arestraight while you are typing.


n Type with your hands and wrists floating above the key-board. Use a wrist pad only to rest your wrists betweentyping. Avoid resting your wrists on sharp edges.

n Type with your wrists straight. Instead of twisting yourwrists sideways to press hard-to-reach keys, move yourwhole arm. Keep from bending your wrists, hands, orfingers sideways.

n Press the keys gently; do not bang them. Keep yourshoulders, arms, hands, and fingers relaxed.


ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduceeye, shoulder, and neck fatigue. Check the following whenyou position the monitor.

n Adjust the monitor height so that the top of the screen isat or slightly below eye level. Your eyes should lookslightly downward when viewing the middle of thescreen.

n Position your monitor no closer than 12 inches and nofurther away than 28 inches from your eyes. The optimaldistance is between 14 and 18 inches.


n Rest your eyes periodically by focusing on an object atleast 20 feet away. Blink often.

n Position the monitor at a 90° angle to windows and otherlight sources to minimize glare and reflections. Adjustthe monitor tilt so that ceiling lights do not reflect onyour screen.

n If reflected light makes it hard for you to see yourscreen, use an anti-glare filter.

n Clean your monitor regularly. Use a lint-free, non-abrasive cloth and a non-alcohol, neutral, non-abrasivecleaning solution or glass cleaner to minimize dust.

n Adjust the monitor’s brightness and contrast controls toenhance readability.

n Use a document holder placed close to the screen.

n Position whatever you are looking at most of the time(the screen or reference material) directly in front of youto minimize turning your head while you are typing.

n Get regular eye check-ups.


VARY YOUR WORKDAY If you use your computer for prolonged periods, followthese instructions.

n Vary your tasks throughout the day.

n Take frequent short breaks that involve walking, stand-ing, and stretching. During these breaks, stretch musclesand joints that were in one position for an extended periodof time. Relax muscles and joints that were active.


n Use a timer or reminder software to remind you totake breaks.

n To enhance blood circulation, alter your sitting postureperiodically and keep your hands and wrists warm.

NOTE

For more information on workstation setup,see the American National Standard for HumanFactors Engineering of Visual Display TerminalWorkstations. ANSI/HFS Standard No. 100-1988.The Human Factors Society, Inc., P.O. Box 1369,Santa Monica, California 90406

PRE-EXISTING CONDITIONSAND PSYCHOSOCIAL FACTORS

Pre-existing conditions that may cause or make some peoplemore susceptible to musculoskeletal disorders include thefollowing: hereditary factors, vascular disorders, obesity,nutritional deficiencies (e.g., Vitamin B deficiency),endocrine disorders (e.g., diabetes), hormonal imbalances,connective tissue disorders (e.g., arthritis), prior trauma(to the hands, wrists, arms, shoulders, neck, back, or legs),prior musculoskeletal disorders, aging, fluid retention due topregnancy, poor physical conditioning and dietary habits,and other conditions.

Psychosocial factors associated with these disorders include:workplace stress, poor job satisfaction, lack of support bymanagement, and/or lack of control over one’s work.

Contact a doctor if you experience pain, tenderness, swel-ling, burning, cramping, stiffness, throbbing, weakness,soreness, tingling and/or numbness in the hands, wrists,arms, shoulders, neck, back, and/or legs.


CHECKING YOUR COMFORT:HOW DO YOU MEASURE UP?

Use this checklist to see if you are setting up your workenvironment to fit your physical needs.

Checking Your Chairn Do you sit in an upright position with the backrest sup-

porting your lower back?

n When sitting, are your feet flat on the floor?

n Do you periodically adjust your chair and your posture?

Checking Your Keyboardn Is your keyboard angled so your wrists are straight when

you type?

n Is your keyboard directly in front of you?

n Do you avoid resting your wrists on sharp edges?

n Do you press the keys gently and not bang on them?

Checking Your Mousen Is your mouse at the same height as the keyboard and

next to the keyboard?

n Are your wrists straight and your touch light whenmoving the mouse?

Checking Your Monitorn Did you adjust your monitor so that the top of the screen

is at or slightly below eye level?

n Do you periodically rest your eyes by blinking often orlooking away from the screen?

n Is your monitor no closer than 12 inches and no furtheraway than 28 inches from your eyes?

n Do you use a document holder placed close to the screen?


Checking Youn Is your work area set up to promote a natural and relax-

ing working position with frequently used work itemswithin close reach?

n Do you take frequent short breaks?

n Do you stretch and walk during your breaks?

n Do you vary your tasks during the day?

n Do you have regular eye checkups?

n Do you contact your doctor if you feel any sustaineddiscomfort?

For more information on workstation setup, see the AmericanNational Standard for Human Factors Engineering of VisualDisplay Terminal Workstations. ANSI/HFS Standard No.100-1988. The Human Factors Society, Inc., P.O. Box1369, Santa Monica, California 90406

This appendix was prepared in consultation with Dr. DavidRempel of the University of California/San FranciscoErgonomics Program and Mr. M.F. Schneider ofHUMANTECH, Inc., Ann Arbor, Michigan.

Index-1

AAmerica Online, 3-6AT&T Interchange, 3-8

BBattery replacement, 4-9–4-11Bulletin board service, 3-4

CCD-ROM reader

drive assignment, 1-2eject/retract button, 1-3emergency eject, 1-3features, 1-2, 1-3volume control, 1-3

CMOSbattery, 4-9

CompuServe, 3-7Connectors

keyboard, 1-10mouse, 1-10printer, 1-10serial port, 1-10VGA monitor connector, 1-8

DDiagnostics, 4-11

QA Plus, 4-11Disk lamp, 1-7Documentation, vii, ix

EE-mail support, 3-9

Error message, 4-1

FFastFacts service, 3-2Fax support, 3-9Full power on mode, 1-6

GGame connector, 1-10

HHeadphones, 1-3Help, 4-11

from NEC's technical supportcenter, 4-12

from your company, 4-12from your NEC dealer, 4-12

IInformation services, 3-1

America Online, 3-6AT&T Interchange, 3-8CompuServe, 3-7E-mail support, 3-9fax support, 3-9Internet, 3-10NEC bulletin board service, 3-4NEC technical support, 3-10NEC's FastFacts, 3-2NEC's ftp site, 3-10NEC's World Wide Web home

page, 3-10World Wide Web, 3-10

Internet, 3-10

Index

Index-2

KKeyboard

connecting, 1-10port, 1-10

LLamps

CD busy, 1-3disk, 1-7power, 1-6

MMicrophone

features, 1-9, 1-12jack, 1-9

MIDI connector, 1-10Mouse

connecting, 1-10port, 1-10

NNEC bulletin board service, 3-4NEC technical support center, 4-12,

4-13NEC technical support services, 3-

10NEC's FastFacts, 3-2

OOnline diagnostics, 4-11

PParallel port, 1-10. See also Printer

portPower lamp, 1-6Power management, 1-7

full power on mode, 1-6suspend button, 1-7

suspend mode, 1-6, 1-7Power saving features, 1-7Printer port

connector, 1-10Problems, 4-2

CD-ROM, 4-7common problem solutions, 4-3diskette drive, 4-5keyboard/mouse, 4-7microphone, 4-8monitor, 4-6speakers, 4-8system, 4-3

RReset button, 1-7

SServices, 4-11Speakers

features, 1-11volume, 1-11

Suspend button, 1-7Suspend mode, 1-6, 1-7

TTechnical support, 3-10Troubleshooting, 4-1

common problems, 4-3if you have a problem, 4-1minor problems, 4-2NEC technical support center, 4-

12, 4-13Online diagnostics, 4-11

VVGA monitor connector, 1-8Volume, 1-3

Index-3

(For United States Use Only)

FEDERAL COMMUNICATIONS COMMISSIONRADIO FREQUENCY INTERFERENCE STATEMENT

WARNING: Changes or modifications to this unit not expressly approved by theparty responsible for compliance could void the user’s authority to operate theequipment.

NOTE: This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits are de-signed to provide reasonable protection against harmful interference in a residen-tial installation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular in-stallation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the useris encouraged to try to correct the interference by one or more of the followingmeasures.

n Reorient or relocate the receiving antenna.

n Increase the separation between the equipment and receiver.

n Connect the equipment to an outlet on a circuit different from the one towhich the receiver is connected.

Use shielded and properly grounded I/O cables and power cable to ensurecompliance of this unit to the specified limits of the rules.

(For Canadian Use Only)

This equipment is a Class B digital apparatus which complies with the RadioInterference Regulations, C.R.C., c.1374.

Cet appareil numérique de la classe B est conforme àu Règlement sur lebrouillage radioélectrique, C.R.C., ch.1374.

BATTERY REPLACEMENT

A lithium battery in some computers maintains system configuration information.In the event that the battery fails to maintain system configuration information,NEC recommends that you replace the battery. See “Replacing the CMOS Bat-tery” in Chapter 4 of this guide for battery replacement information.

WARNING: There is a danger of explosion if the battery is incorrectly replaced.Replace only with the same or equivalent type recommended by the manufacturer.Discard used batteries according to the manufacturer’s instructions.

ATTENTION: Il y a danger d’explosion s’il y a replacement incorrect de labatterie. Remplacer uniquement avec une batterie du même type ou d’un typerecommandé par le constructeur. Mettre au rébut les batteries usagéesconformément aux instructions du fabricant.

BATTERY DISPOSAL

Do not place used batteries in your regular trash.

The nickel-cadmium or nickel metal-hydride batteries must be collected, recycled,or disposed of in an environmentally-approved manner.

The incineration, landfilling, or mixing of batteries with the municipal solidwaste stream is prohibited by law in most areas.

Return batteries to a federal or state approved battery recycler. This may be whereyour purchased the battery or a local seller of automotive batteries. InMINNESOTA, call 1-800-225-PRBA if further disposal information is required.

Contact your local waste management officials for other information regardingthe environmentally sound collection, recycling, and disposal of the batteries.