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2013 Whole Community Preparedness Conference

21 November 2013

Jim Williams

Corporate Manager, Emergency Preparedness and Response

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Public Private Partnerships: From Theory to Action

Agenda:

Walgreens Quick Facts

Models We Have Encountered

Challenges & Opportunities

What the Basic Private Sector Needs Are

Strategy for Success

Success Stories

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Walgreens Quick Facts

The Walgreen Family of Companies, known simply as Walgreens, is the largest drug retailing chain in the United States. Operating 8,600 stores in all 50 states, the District of Columbia, Puerto Rico and Guam.

• Approximately 250,000 employees.

• 9100 total locations.

• 75% of the US Population (311 M people) live within 5 miles of a Walgreens.

• Filled ~819 Million Prescriptions in 2012.

• 23 Distribution Centers.

• Founded in Chicago, Illinois in 1901. Walgreens' headquarters is located in the Chicago suburb of Deerfield.

• Holdings include Happy Harry’s, Drugstore.com, Duane Reade and 45% stake in Alliance Boots (UK).

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Models We Have Encountered

Direct

Indirect

Hybrid

Focused

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Challenges & Opportunities

Language

Organizational Structure

Where do you fit in?

Perception

Expectations

Capabilities

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What the Basic Private Sector Needs Are

Information

Power

Access

Communication

Collaboration

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Strategy for Success: Building relationships BEFORE you need them

Multi-Tiered Approach

National

Regional

State/County

Local

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Success Stories: It’s all about building relationships.

Hurricane Irene vs. Hurricane Sandy

FEMA NBEOC

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Success Stories: It’s all about building relationships.

Illinois EMA: KI distribution

Boston Vicinity Lockdown

Moore, OK Tornado

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Thank You & Questions?

Contact Jim Williamsjim.williams@walgreens.comWalgreens Security Operations Center1411 Lake Cook Rd.Deerfield, IL 60015847-964-8288