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3 Where are we? (cont’d) Workforce Turnover Baby Boomers retiring Keystones coming in New journeymen hired Growing leaders Providing leadership opportunities Constantly Changing Environment Most Recent: Business System Rule Corrective Action Requests (CARs) Training gaps New Property Instruction (draft)
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Property Management in DCMACurrent and Future
Revision #, Date (of revision)
Cindy ThrailkillDirector
DCMA Property Division
2
Where Are We?
• Decreased supervisory ratio• Allows for increased oversight of:
• Products• Quality• Methods
• Allows for more mentoring/training
• Emphasis on “consistency”• Audit approach/methods• Documentation• Reporting
3
Where are we? (cont’d)
• Workforce Turnover• Baby Boomers retiring• Keystones coming in• New journeymen hired
• Growing leaders • Providing leadership opportunities
• Constantly Changing Environment• Most Recent: Business System Rule• Corrective Action Requests (CARs)• Training gaps• New Property Instruction (draft)
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Closed Loop Operation
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Where Do We Want to Be?
• Property Administrators:• Know everything• Do audits the same way• Document findings with consistent support• Interpret regulations/policy the same way• Always On-Time• Have all tools needed to do their job
• Policy/Regulation is always:• Clear• Addresses all situations
• Contractors• Have proactive property systems• Always agree with us
6
Where Do We Want to Be?
• Property Administrators:• Know everything• Do audits the same way• Document findings with consistent support• Interpret regulations/policy the same way• Always On-Time• Have all tools needed to do their job
• Policy/Regulation is always:• Clear• Addresses all situations
• Contractors• Have proactive property systems• Always agree with us
7
Where Are We Headed?
• Property is more visible than ever!• Anticipate more governmental oversight/reviews
• Especially Overseas
• Change is driving:• More oversight
• New systems
• Better training
• More Guidance
• Increased Communications
• So how do we get there?
Where Are We’re Headed?
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Where Are We Headed?• Training
• Brown Bags started on new rules/policies • Changed IND 100 to incorporate audit principles
• Replaced by IND 105 (Pilot in October 2011)• Emphasis on auditing protocol/technique (GAGAS)
• Provides property personnel with toolbox• Property personnel (keystones/New journeymen) then know
what questions to ask
• Cognizant of unusual scenarios – knows to ask
• Drives towards that “consistency”• Level II and Level III courses also in re-design
10
Where Are We Headed?
• Communications• Initiated DCMA Property Councils
• Inaugural meeting held with PAs for Northrop Grumman (June)
• My expectation is these meetings will:• Increase quality of communications
• Allow PAs to compare audit approaches/outcomes
• Partner with contractor on enterprise issues
• Drive that “consistency”
• Additional councils will be created• Let’s see how the “pilot” goes
• Goal is one per quarter
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Where Are We Headed? • Policy and Guidance
• New Instruction in draft• Expand risk criteria• Puts more “rigor” into processes• Emphasizes data integrity
• Changes in regulations/policy (i.e. BSR, CARs)• Slows the draft process
• We just can’t get it done to keep up with the changes
• Sent “ Standard PMSA Model” to the field• Again – to drive “consistency”
• Desk Audit “model” being finalized – out in July
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Bottom Line• Will continue to:
• Drive towards consistency in:• Audit approaches• Audit methods• Documentation• Reporting
• Encourage our personnel • Provide tools and training• Applicable guidance• Leadership opportunities• Support them through change
• More work to be done!
