Welcome to our Discovery Day

Goals for Discovery Day• Learn about Pronto

Company

Industry

Products

• Learn about the Pronto Franchise concept

Training

Support System

Marketing

Visit Agencies

Learn about the daily activities

Agency layout

Speak with Managers

Learn about the franchise process

Have questions answered

Who is Pronto?About Us

• Pronto Insurance was founded in 1997 with

our first agency in Harlingen, Texas.

• Focused in providing superior products at a

low cost while delivering fast and friendly

service.

• Strong presence in Texas with over 100

agencies.

• In 2005, we created a managing general

agency to help facilitate our growth and

allows us to better serve our customers.

• In 2006, we added Income Tax to our list of

products.

Products

• Auto Insurance

• Roadside Assistance

• Mexico Insurance

• Home Insurance

• Income Tax

Target Audience

• Drivers

• 30-65 years of age

• Household Income under $60,000 / year

Non-Standard Auto Insurance

• Rating utilizes different variables than Standard

• Does not consider Credit Score, Income, Home

Ownership in pricing.

• Focuses mostly on Individual’s Driving Record

• Minimum State Requirements

• Low Rates and Extremely Competitive

Auto Insurance

• Liability & Physical Damage coverage

• 1-3-6 Month Policies

• PIP, Uninsured & Underinsured

motorist coverage

• SR 22s

• Towing, rental reimbursement,

custom equipment and roadside

assistance are available

Roadside Assistance

• In addition to traditional benefits such as emergency roadside assistance, the Pronto Roadside Assistance Program also includes many "perks" such as customized trip routing and valuable hotel and rental car discounts throughout the United States.

• Routing Service – The Motor Club information, maps, trip itineraries and assist with flight, hotel and auto rentals.

• Towing, jump starts, tire changes, lockout assistance, vehicle fluid delivery.

Additional Coverage

Mexico Insurance

• South Bound Liability Policies

• South Bound Full Coverage Policies

• North Bound Liability Policies

Home Owners Insurance

• Homeowners

• Dwelling/Fire

• Mobile Home

• Windstorm Coverage

• Coverage up to 250K

Income TaxPronto Insurance also offers Income Tax filing services, with a dedicated staff trained

to offer our customers effective and professional service, and always keeping the customers’ best interests in mind.

Through this service, customers may choose from a variety of options on their filing methods and refund options. Refund options range from instant anticipation loans for qualifying customers or refunds directly from IRS.

Pronto Insurance’s income tax service just another way to help make life easier for our customers all year round.

What is included in the Pronto Franchise

• 3-week Training Program

• Set of 4 Manuals

• Operations

• Marketing

• Start Up

• Grand Opening

• Site Selection Assistance

• Lease Negotiation Assistance

• Claims Department

• Underwriting Department

• Human Resources

• On Going Support

• Marketing

• Operations

Training

At Pronto, we believe that training is a fundamental part of making you a successful franchisee. This is why we take training very seriously.

After many years of experience and research we have developed a comprehensive training program that assumes you, the franchisee, have neither prior experience in running your own business nor any experience in the insurance or income tax industry.

The three step program is designed to provide you and your employees with all of the necessary tools to running a successful Pronto agency. The program consists of three weeks.

Week 1: Introduction to the Pronto system: This portion of the training takes place at our

training facility at corporate headquarters in Brownsville, TX.

You will learn how to sell insurance policies, manage

employees, market the office, and provide customer service.

Week 2: Immersion into an existing Pronto Agency: The "Hands On" portion of the training involves you participating

in the everyday activities at an actual Pronto agency.

Week 3: On-Site training: This training takes place at your own

agency and involves a grand opening, marketing, and selling

to your new customers. A training specialist will be

present to ease you into the Pronto process. The grand

opening of your franchise will be the last day of your training.

Training

On-Going Support

Marketing Support

Grass Roots Campaign

Corporate Advertising

• Operations

• Human Resources

• Underwriting

• Sales

Claims

• The claims department is made of adjusters licensed by the Texas Department of Insurance that have varying years of experience.

• When a loss is presented, the policy is serviced by our claims department. With our home office based in Brownsville, TX, and a satellite office in San Antonio, TX, we are well equipped to handle the claims of our customers.

• With this in mind, our customers can rest assured that Pronto’s claims department will take care of them in an efficient and effective manner.

Who do you call now?

Underwriting strives to provide excellent customer service and ensure

member satisfaction.

The staff is trained to assist franchisees through any aspect of

selling a policy from the use of the GA software system to dealing with a

customer.

Handles customer’s questions regarding their existing policies.

Underwriting

Human Resources• Review applicants

• Approve applicants

• Criminal Background Checks

• Provides Assessments

• Interview

• PEO (Professional Employment Organization)

• Benefits for you and your employees

The falcon is an animal that's fast, prestigious;

he is a hunting predator, smart and loyal.  Captain

Prontisimo has those characteristics and he is

always ready to help.

Like every famous super-hero, Captain

Prontisimo has a catchphrase:"¡Devolada!"

Who represents Pronto?

Our New Image

Advertising & MarketingCorporate Advertising

• Television

• Bill boards

• Radio

• Yellow Pages

• Special Events

• Texting

Grass Roots MarketingMap

Marketing Activities

Interior Decorations

Marketing Materials

• Flyers

• Door hangers

• Promotional Items

Advertising

Commercials

http://www.youtube.com/watch?v=ia2ar4k9vTE

http://www.youtube.com/watch?v=b0aJV61CIPM

http://www.youtube.com/watch?v=zFkIK1KCUtg

Our Locations

•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations

Our Locations

•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations

Our Locations

•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations

•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations

Our Locations

•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations

Our Locations

•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations

Benefits of Franchising

Proven System - The products, services, and business operations have already been established.

• Training

• Marketing

• Operations

• Accounting

• On Going Support

• Higher likelihood of success where an individual opens a franchise as opposed to a mom and pop business, since a proven business formula is in place.

Franchise Process

• Discovery Day

• Application

• Federal Disclosure Document

• Business Plan

• Signing Agreement

• Training

• Build Out

• Grand Opening