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Project Management
CE 447 -‐ PR
OJECT
MAN
AGEM
ENT
L-‐1
3
Project Planning
2
Human Resources: The RACI Matrix
CE 447 -‐ PR
OJECT
MAN
AGEM
ENT
L-‐1
3
Responsible-‐Accountable-‐Consulted-‐Informed
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Responsibility charting The RACI technique has been designed to identify
functional areas, key activities and provides management with decision points where ambiguities exist.
The approach enables management to actively participate in the process of systematically describing: - activities - decisions to be accomplished - clarity of responsibilities
RACI Overview
• The purpose of the RACI process is to answer the following questions . . .
• What functions, activities, and tasks must be performed • Who must perform them and what is their level of involvement
• RACI is a highly participative process that ensures ownership of the responsibilities
Human Resources: The RACI Matrix
CE 447 -‐ PR
OJECT
MAN
AGEM
ENT
L-‐1
3
Responsible-‐Accountable-‐Consulted-‐Informed
Type/Degree of Participation Can Be Defined
Individual(s) (Many) who perform an acIvity or take part in a decision—responsible for acIon/implementaIon. Responsibility can be shared. The degree of responsibility is determined by the individual with the “A”
Responsible “Doer”
Accountable “Buck Stops
Here”
Consulted “In the Loop”
Informed “FYI”
Individual (One!!) who has ulImate decision making and approval authority. Typically the owner of the budget.
Individual(s) (Many) who need to have input into a decision or acIon before it occurs. This incorporates two way communication Individual(s) (Many) who must be informed that a decision or acIon has taken place. This is one way communication.
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Guidelines • Place accountability (A) and responsibility (R) at the level
closest to the action • There can only be one accountability (A) per activity • Authority must accompany accountability • Minimise the number of consults (C) and informs (I) • All roles and responsibilities must be documented and
communicated RACI A – accountable The buck stops here – yes/no authority R – responsible The doer – working on the activity C – consult In the loop – involved prior to decision/action I – Inform Keep in the picture – needs to know of the
decision/action
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Guidelines
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Codes
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Process Steps
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The Output Matrix
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RACI Charting
I C A
A
C
I
C
R
A
I
C
R
R
C
I
R
A
C
I
A
R
I
A
RACI Charting Maps Roles with Activities
Functional Role: • A position assigned or assumed to
accomplish an activity or sub-activity
Activity: • An action or
decision that is one of several sequential steps in the completion of a business process. It should always result in a clear output
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Activity or Decision List Guidelines
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Vertical analysis
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Horizontal analysis
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Horizontal analysis
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Horizontal analysis
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Get Feedback
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Benefits
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The RACI