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Confidence A strong voice with an attentive and positive attitude
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Projecting a Professional ImageJournal
March 25, 2008
What does a professional look like in your opinion? Think of someone that has that image and tell us why you believe
they are professional.
Characteristics of a professional image
ProfessionalImage
Confidence
Poise
AssertivenessImmediacy
Confidence• A strong voice with
an attentive and positive attitude
Poise• To be in control of
your communication and situation.
Assertiveness• A strong sense of
purpose and self confidence
Immediacy• Approachable, friendly and open
Characteristics of Voice• Pitch
• Volume
• Duration
Nonverbal Speech• Pauses and
Silence
• Laughter
• Vocalizations
Body Talk
NonverbalCommunication
Personal Appearance
Kinesics
Facial CommunicationGestures
Personal Appearance• How you dress and how you groom yourself
Kinesics• The use of the body during
communication– Posture–Muscular tone and tension
Facial Communication
• The look on your face
Movement and Gestures–The way you
walk or move from one place to another. Gait.
–Movement that reinforces or substitutes for speech
Nonverbal communication
Environmental Cues
Spatial Time
Others
Spatial• Space and Distance
– Intimate distance: 18 inches
– Personal distance: 18 inches to 4 feet
– Social distance: 4 to 12 feet
– Public Distance: 12 to 25 feet
Spatial
• Territory– Organization
• Touch– Handshakes, hugs, pats and other forms
of affection
Time
Your time management shows how you value yourself and others
Think of your day as slices of time.– 8 hours of work/school– 8 hours of sleep– 8 hours for other commitments
Others• Artifacts– Articles of adornment used to
decorate yourself and your surroundings.
• Fragrance and Odor– Smell is believed to
provide the most direct link to the emotion center of our brain.