Upload
dipen-khamar
View
217
Download
0
Embed Size (px)
Citation preview
8/9/2019 Project Report on Crystal1
1/61
APROJECT REPORT
ON
CRYSTAL CERAMIC INDUSTRIES PVT. LTD.
In partial fulfillment of the requirement for the
Programme: S.Y.B.B.A.
Academic Year: 2009-2010
Subject: Practical StudiesDuration: 15-10-2009 TO 01-11-2009
SUBMITTEDBY
SUBMITTEDTO
V.M. PATEL COLLEGE OF MANAGEMENT STUDIESGanpat Vidyanagar Campus, Kherva 382711,
Mehsana-Gandhinagar Highway,Dist. Mehsana, North Gujarat, India.
Names of group membersSYBBA
DivisionRollNos.
ExamNos.
Khamar Dipen A. A 51
Gupta Kunal K. A 35
Chaudhari Rahulkumar S. A 18
Chaudhari Mitesh N. A 16Patel Daksha D. B 112
Patel Bhagyashree K. B 104
8/9/2019 Project Report on Crystal1
2/61
V.M. PATEL COLLEGE OF MANAGEMENT STUDIES,
CERTIFICATE
This is to certify that Mr. / Ms. ________________________
Of SYBBA, Division: __ , Roll No: ___ , Exam No: ___ , has
satisfactorily completed his / her Project Report in partial
fulfillment of the requirement for the Subject: Practical
Studies in the academic year 2008-09.
Signature ofProject
Coordinator
Signature ofI/C Principal
College Stamp
V.M. PATEL COLLEGE OF MANAGEMENT STUDIESGanpat Vidyanagar Campus, Kherva 382711,
Mehsana-Gandhinagar Highway,Dist. Mehsana, North Gujarat, India.
8/9/2019 Project Report on Crystal1
3/61
PREFACE
This Project Report has been prepared in partial fulfillment of the requirement forthe Subject: Practical Studies of the Second Year BBA Programme in the
academic year 2009-2010.
For preparing the Project Report, I have visited the company during the
suggested duration from 15-10-2009 to 1-11-2009, to avail the necessary
information. The blend of learning and knowledge acquired during my practical
studies at the company is presented in this Project Report.
The rationale behind visiting the company and preparing the Project Report is to
study the evolution of the company, its development, its strategies and its
functional departments like production department, marketing department, human
resource department and financial department.
The Project Report starts with the basic general information of the company and
covers the information regarding its functional departments like production
department, marketing department, human resource department and financial
department.
The information presented in this Project Report is obtained from sources like
Company Personnel, Company Websites, Other Websites, Company Reports,
and Other Literature.
Names of group membersSYBBA
DivisionRollNos.
ExamNos.
Khamar Dipen A. A 51
Gupta Kunal K. A 35
Chaudhari Rahulkumar S. A 18
Chaudhari Mitesh N. A 16
Patel Daksha D. B 112
Patel Bhagyashree K. B 104
8/9/2019 Project Report on Crystal1
4/61
ACKNOWLEDGEMENT
It was indeed an opportunity for me to visit CRYSTAL CERAMIC
INDUSTRIES PVT. LTD.and prepares a Project Report on the same during
SYBBA Programme. During my visit to the company for preparing this Project
Report, I learnt many interesting things about the company, along with the
aspects of industry as a whole.
Preparation of such kind of report, which is based on secondary information,
requires data gathering from many sources like Company Personnel, Company
Websites, Other Websites, Company Reports, and Other Literature.
I am thankful to Mr.Arvindbhai, who permitted me to visit the company and
allowed me to prepare the Report. I am also thankful to the Departmental Heads
of the company, who provided me the required information. Moreover I thank all
those who supported me directly or indirectly in preparing this Report, without
whose assistance, preparing this Report might have been much difficult for me.
I would like to express my gratitude to Dr. K. M. Chudasama, (I/C Principal), Mr.
Kamal Vyas (Project Coordinator) and other faculty members of the college for
their valuable guidance and help in preparation of this Report. At last but not
least, I am thankful to all my friends and other people, who helped me in
preparation of this Project Report.
Names of group membersSYBBA
DivisionRollNos.
ExamNos.
Khamar Dipen A. A 51
Gupta Kunal K. A 35
Chaudhari Rahulkumar S. A 18
Chaudhari Mitesh N. A 16
Patel Daksha D. B 112
Patel Bhagyashree K. B 104
8/9/2019 Project Report on Crystal1
5/61
INDEX
S. N. PARTICULARS PAGE
1. CERTIFICATE I
2. PREFACE II
3. ACKNOWLEDGEMENT III
1 GENERAL INFORMATION
1.1 Company Profile
1.2 History
1.3 Form of Organization
1.4 Organization Structure
1.6 Bankers
1.7 Auditors
2 PRODUCTION DEPARTMENT
2.1 Introduction
2.2 Production Process Chart
2.3 Production Process
2.4 Types of Tiles
2.5 Quality
3 HUMAN RESOURCES DEPARTMENT
3.1 Introduction
3.2 Recruitment & Selection
Recruitment
Selection
3.3 Promotion & Transfer
3.4 Play roll system
3.5 Organization on structure
3.6 Labour welfare facilities
3.7 Performance Appraisal3.8 Employee relation activity
3.9 Personal data
3.10 Promotion & transfer policy
3.11 Time keeping system
4 FINANCE DEPARTMENT
4.1 Trading, Profit & Loss account of 2008
4.2 Balance sheet of 2008
4.3 Trading, Profit & Loss account of 2009
4.4 Balance sheet of 20094.5 Ratio Analysis
8/9/2019 Project Report on Crystal1
6/61
5 MARKETING DEPARTMENT
5.1 Introduction
5.2 Marketing function analysis
5.3 Area Depot
5.4 Channel of distribution5.5 Market Segmentation
5.6 Market Research Chart
5.7 Market Research Process
6 Conclusion
7 Bibliography
8/9/2019 Project Report on Crystal1
7/61
GENERAL
INFORMATION
COMPANY PROFILE
8/9/2019 Project Report on Crystal1
8/61
NAME OF THE COMPANY Crystal Ceramic
Industries Pvt. Ltd.
REGISTERED ADDRESS Crystal CeramicIndustries Pvt. Ltd.
1st floor, Katanga Complex,
Near S.T. stand,
Himmatnagar-383001.
Dist.Sabarkantha
MISSION To provide
good quality tiles at
Reasonable price
CONTACT NO. +912762324963,
+912764267531
FAX NO. +912764267530
E-mail Address [email protected]
Website www.crystalceramic.com
Corporate Office At & Po: Kaiyal,
Kaiyal-shedhavi Road,
Tal: Kadi, Dist: Mehsana,
(Gujarat-India)
mailto:[email protected]://www.crystalceramic.com/mailto:[email protected]://www.crystalceramic.com/8/9/2019 Project Report on Crystal1
9/61
HISTORY
Crystal Ceramic Industries Pvt. Ltd. was formed in 2001 by a few
enthusiastic entrepreneurs. After 7 years, with more advanced infrastructure,wide range of products, broad network and bigger dreams company was re-named in 2008 as *Crystal Ceramic Industry Pvt. Ltd.* . Today, it has alreadybecome a renowned company in the ceramic industry. Crystals roots go back to1990. Then it was started as a small tiles manufacturing unit under the name ofNijanand Ceramic Pvt. Ltd. having brand name of Sahara. But with a strongconviction and unending efforts, this small entity soon took shape as a major tilesmanufacturing company in the country with production touching 4,80,000 Sq.Mts. per month. At Crystal, our only aim is to offer the very best. And in pursuit tooffer sky-high standards, we have installed state-of-the-art equipments, employedcertified experts, and started a quality assurance department and an R&D center.
Thats not all. We have, indeed, extended our reach. We have more than 10 ofour company depots and 150-plus agents spread across 4 zones of the country.And that number is growing constantly. In sum, it is crystal-clear that we are apremier ceramic company all set to make a global impression.
FORM OF ORGANIZATION
The size of the organization is based on the scale operation and capital employedin the organization. There are three types of an organization
1. small scale
2. large scale
3. medium scale
The CRYSTAL is a large scale Private ltd. organization. The Company was set up on the
Private basis.
ORGANIZATION STRUCTURE
8/9/2019 Project Report on Crystal1
10/61
Mr. B.P.PATEL DIRECTOR
Mr.M.A.PATEL DIRECTOR Mr.R.M.PATEL DIRECTOR
Mr.D.D.PATEL DIRECTOR
Mr.G.K.PATEL DIRECTOR Mr.G.Z.PATEL Chief Operating Officer(CCO)
Mr.J.G.SUTHAR Chief Developing Officer(CDO)
FACTORY STAFF: 250
MARKETTING STAFF: 100
OFFICE STAFF: 20
BANKERS
Punjab National Bank
Shahibag Branch (Ahmedabad)
AUDITOR
K.K.PATEL & Associates (C.A.)
F/51, 2nd floor, Akashganga Complex,
Himmatnagar
C-creative
R-reliable
Y-youthful
S-significant
T-trustworthy
A-aristocrat
L-luxurious in the real sense
ORGANIZATION CHART
8/9/2019 Project Report on Crystal1
11/61
CHAIRMAN
MANAGING DIRECTOR
PRECEDENT
OF
PRODUCTION
PRECEDENT
OF
MARKETING
PRECEDENT
OF
FINANCE
PRECEDENT
OF
HRD
GENRAL
MANAGER
CHIEF
EXECUTIVE
OFFICER
HRD
MANAGER
FINANCE
MANAGER
CHIEF
OPERATING
OFFICERACCOUNTANT PERSONAL
DEPARTMENT
INCHARGE
CHIEF
MARKETING
OFFICER
CHIEF
COMMERCIAL
OFFICER
CHIEF
DEVELOPMENT
OFFICER
8/9/2019 Project Report on Crystal1
12/61
8/9/2019 Project Report on Crystal1
13/61
INTRODUCTION
Mostly all manufacturing units having different production process of any
unit may be mostly depend upon the size and nature of the industry any quality of
the raw material machinery and technology is used in this production.
The production process may be shorter or longer. In small scale industry
the production process may be shorter but on other hand in large scale industry
the production process may be longer. In large scale industry the longer
production process may suffer many practical problems at the time of production.
Mostly the higher reliable company uses production process that
contents the high technology, super power machinery, and very fast and latest
components.
8/9/2019 Project Report on Crystal1
14/61
PRODUCTION PROCESS FLOW CHART
RAW MATERIAL
CRUSHING THE RAW-
MATERIAL
GRINDING &
AUTOMIZATION
CLEANING &
MIXING
QUALITY CONTROL
RECTIFICATION/
SQUARING AND
CHAMFERING
GLAZE LINE
FIRING
8/9/2019 Project Report on Crystal1
15/61
Raw Materials:
Ceramic Color Pigments Printing Bases Compound Frit Matt Powder Glaze Borax Pent hydrate Boric Acid CMC Ukraine Clay Ceramic Pigments Feldspar Quartz Zinc Oxide Wollastonite Cal. Carbonates Alumina Bacon Corundum Probitol STPP Binding Material Kaolin Other Clays Silica Kaolinate
Crushing the Raw Material:
First, the raw material particles are reduced to the desired size, whichinvolves using a variety of equipment during several crushing and grinding steps.Primary crushing is done in ball mills, rapidly moving steel or ceramic balls.
And for fine grinding, craftspeople use ball mills that consist of largerotating cylinders partially filled with steel or ceramic grinding media of sphericalshape.
Grinding & Atomization:
Obtaining shapely and smooth granules
DISPATCH & STOCK
AVAILABILITY
8/9/2019 Project Report on Crystal1
16/61
This is wet grinding phase where inside large continuous grindingmachines, water and the raw materials are mixed together to create a water-based suspension known as the slip.
The slip is then injected at a high pressure and atomized inside large steel
cylinders called atomizers wherein it gets into contact with a flow of hot air at atemperature of 500 to 600C, in this process the water in the mixture evaporatesalmost instantaneously.
The granules obtained in this way are uniform and smooth, round in shapeand features a fine grain size. This, together with the controlled moisture(between 4 and 7%) of the atomized product is just what is required to give theright compactness during the subsequent pressing phase.
Cleaning and mixing:
The ingredients are passed through a series of screens to remove anyunder- or over-sized materials. Screens, usually operated in a sloped position,are vibrated mechanically or electromechanically to improve flow. If the body is tobe formed wet, the ingredients are then combined with water to produce thedesired consistency. Magnetic filtration is then used to remove iron from theslurries, as these watery mixtures of insoluble material are called. Because ironoccurs so pervasively in most clays and will impart an undesirable reddish hue tothe body if it oxidizes, removing it prior to firing is essential. If the body is to beformed dry, shell mixers, ribbon mixers, or intensive mixers are typically used.
Quality Control:
Perfection at every phase
The character of the raw materials is important in maintaining quality duringthe manufacturing process. The chemical composition, mineral phase, particlesize distribution, and colloidal surface area affect the fired and unfired propertiesof theporcelain.
With unfired body, the properties evaluated include viscosity, plasticity,shrinkage, and strength. With fired porcelain, strength, porosity, color, andthermal expansion are measured.
Many of these properties are monitored and controlled duringmanufacturing using statistical methods. Both the raw materials and the process
8/9/2019 Project Report on Crystal1
17/61
parameters (milling time and forming pressure, for example) can be adjusted toachieve desired quality.
Glazing
The enamels are prepared in the color workshops, by mixing togethervitreous flakes called frits, kaolin, siliceous sand, oxides and pigments forcoloring ceramics.
Inside the enameling booths, many different techniques are used forapplying the enamel uniformly to the surface of the tiles.
A spatula spreads the enamel for decorating the tiles through the meshesof the silk screens. Combining several silk-screen applications it is possible tocreate complex patterns and extremely attractive effects.
Firing
Firing is a further heating step that is done in roller firing kiln. A periodickiln consists of sealed chamber with burner ports and flues. It can fire only onebatch of ware at a time, but it is more flexible since the firing cycle can be
adjusted for each product. A tunnel kiln is a refractory chamber several hundredfeet or more in length. It maintains certain temperature zones continuously, withthe ware being pushed from one zone to another. Typically, the ware will enter apreheating zone and move through a central firing zone before leaving the kiln viaa cooling zone. This type of kiln is usually more economical and energy efficientthan a periodic kiln.
During the firing process, a variety of reactions take place. First, carbon-based impurities burn out, chemical water evolves (at 215 to 395 degreesFahrenheit or 100 to 200 degrees Celsius), and carbonates and sulfates begin todecompose (at 755 to 1,295 degrees Fahrenheit or 400 to 700 degrees Celsius).
Gases are produced that must escape from the ware.
8/9/2019 Project Report on Crystal1
18/61
On further heating, some of the minerals break down into other phases,and the fluxes present (feldspar and flint) react with the decomposing minerals toform liquid glasses (at 1,295 to 2,015 degrees Fahrenheit or 700 to 1,100degrees Celsius). These glass phases are necessary for shrinking and bondingthe grains. After the desired density is achieved (greater than 2,195 degrees
Fahrenheit or 1,200 degrees Celsius), the ware is cooled, which causes the liquidglass to solidify, thereby forming a strong bond between the remaining crystallinegrains. After cooling, the porcelain is complete.
Rectification/ Squaring and chamfering:
Making it 'joint-free'
To minimize the manufacturing limitations like variation in length, width andstraightness of sides rectification or squaring and chamfering process becomesnecessary, it offers accuracy to diagonal dimensions to meet perfection of jointswithout interruption in continuity, means 'joint free' tiles.
Dispatch and stock availability:
As well as some complimentary items available on a special order basis(identified by a Name of Design Mentioned in Product Brochure). Many otherstyles and colors are available in our company stock yard on an order basis.Please visit our dealers showrooms or consult your sales representative. Due toour constant effort to offer our customers the latest designs and technicaladvances stock is on an as available basis. Please order your tiles well inadvance to avoid out-of-stock situations, and to allow for shipping of special
orders. If we are out-of-stock on an item that you have selected from ourinventory program, please anticipate delivery in 15 to 30 days. Consult our salesrepresentative in each case, and be aware that weather and other conditions areout of our control and can delay production or delivery of products. Selecting fromavailable inventory or incoming stock is advisable whenever possible.
In any case, all orders, whether solicited or unsolicited, are subject to CRYSTALCERAMIC INDUSTRIES PVT. LTD.. At Kaiyal, Kaiyal Shedhavi Road, Taluka.Kadi, Dist. Mehsana, acceptance, in whole or in part, upon their receipt in writingby us and, after acceptance, to our ability to fill any orders so accepted.
CRYSTAL CERAMIC INDUSTRIES PVT. LTD. will be under no liability for itsfailure to fill any accepted order when such failure is due to causes and
8/9/2019 Project Report on Crystal1
19/61
contingencies beyond its control, including, but not limited to, delays in productionor shipment, strikes, labor troubles, domestic or foreign wars, fire, floods,explosions, accidents, sabotage, inability to obtain essential material orequipment, and orders or requisitions by the foreign Government. It is understoodand agreed by you that in no event shall CRYSTAL CERAMIC INDUSTRIES
PVT. LTD. be liable for direct, resultant, incidental, consequential or any otherdamages. All unfilled orders are subject to the conditions of sale in effect on thedate of shipment.
TYPES OF TILES
Porcelain 24 X24 603MM X603MM
18 X18 455MM X455MM
Elevation 18 X12 444MM X296MM
Metallic 24 X 24 603MM X603MM
Eco 18 X18 455MM X455MM
Granostone 24 X 24 603MM X603MM
Ruston 24 X24 603MM X603MM
18 X18 455MM X455MM
PRODUCTION
8/9/2019 Project Report on Crystal1
20/61
PORCELAIN
Time Period Production
Monthly 325000 SQ.MT.Quarterly 2690000 SQ.MT.
Yearly 900000 SQ. MT.
8/9/2019 Project Report on Crystal1
21/61
ELEVATION
8/9/2019 Project Report on Crystal1
22/61
METALLIC
8/9/2019 Project Report on Crystal1
23/61
ECO
8/9/2019 Project Report on Crystal1
24/61
GRANOSTONE
8/9/2019 Project Report on Crystal1
25/61
RUSTONE
8/9/2019 Project Report on Crystal1
26/61
QUALITY POLICYAt Crystal, quality is our prime concern. Theyre an ISO 9001:2000
certified company which says a lot about our strict quality controls. Theyhave a dedicated quality control department where rigorous tests are
carried out at all stages to ensure that our products are defect-free. Notonly that, their team of highly-qualified experts makes 100% sure that noproduct is passed without undergoing our strict quality assurance process.
Nevertheless, they compete with our own quality standards andalways strive to better them, perfect them and innovate them byexperimenting and implementing various methods and technologies.
8/9/2019 Project Report on Crystal1
27/61
8/9/2019 Project Report on Crystal1
28/61
HUMAN
RESOURSEDEPARTMENT
INTRODUCTION
Personnel department is one of the vital departments in any
organization today. Main is active factored of production and there is doubt that it
is the main controls & manages machine, material, money & market. It is like the
heart of any enterprise, without manpower the organization cannot run or work.
Crystal has a personnel department which deals with various matters relating to
the personnel.
8/9/2019 Project Report on Crystal1
29/61
During our visit in Crystal, We found that there is a department of
human resources development i.e. personnel department, which performs the
function like personnel administrator, wage & salary administration, staffing,
training, motivation, industrial relation recruitment and selection, personnel
records and personnel audit.
Thus we can say that thought giving full guidance, advice, motivation,
etc to the employee and increasing their morale. Crystal has achieved its short
term goals promptly and built the structure for long time objective. Due to the
efficiency and competency of HRD manger, there has been no strike in Crystal,
right its establishment and employees are promptly satisfied with the job, which
has been offered to him.
RECRUITMENT & SELECTION
RECRUITMENT
Recruitment can be defined as, it is process of searching for
prospective employees and stimulating and encouraging them to apply for a job
in an organization.
8/9/2019 Project Report on Crystal1
30/61
Recruitment is the most important task of personnel administration. In
Crystal, recruitment of the employees is done as per the company using the
following sources of market.
(1) By advertisement
(2) Government employment
(3) Internal promotion
SELECTION
The selection procedure is concerned to securing necessary information
about an employee rather application. This information is secured in to different
various kinds of steps or stages. Company screen out those applicants, which
are suitable for that job.
For selection Crystal uses internal & external sources. They have
application blank for applicant they uses the employees references.
The company is also advertisement and some other sources like
advertisement and some other organization. The selection procedure of Crystal isquite simple and very clean.
SELECTION PROCESS CHART
SELECTION PROCEDURE OF CRYSTAL IS AS UNDER:-
VACANCY IN ANY DEPARTMENT
8/9/2019 Project Report on Crystal1
31/61
8/9/2019 Project Report on Crystal1
32/61
COLLECTION OF APPLICATION:
They collect application from post which are directly received. They
collect list from district employment exchange campus interview etc.
SCRITINISATION OF APPLICATION:
After collection of application, they are studies in detail & not suitable
applications are rejected & other kept for further process.
INTERVIEW:
Remaining applications are then called for interview in this interview
person personality, experiences, subject knowledge, general knowledge etc. Are
tested Interview result declared on that day.
MEDICAL CHECK UP:
Selected person sent for medical checkup & when person medically fit
then section is done.
PLACEMENT:
Medical fit person gave offer letter & then person is joining in a work. In
Crystal probation period is different for different types of person.
12 month for officers.
6 month for clericals.
3 month for workers
8/9/2019 Project Report on Crystal1
33/61
If any person is not suitable for his job then they have a right to
terminate their services also.
PROMOTION & TRANSFER
When a person who work in any organization get more salary and have
higher responsibility and power then it is call promotion. Promotion is in other
words is the process of making upper change in the post of employee. Promotion
is also one of the sources of internal sources of recruitment.
8/9/2019 Project Report on Crystal1
34/61
Promotion is given for encouragement so the employee feels more
motivated and works harder in organization. Promotion policy of Crystal is also
quite simple and they give promotion to their employees in both the ways as per
the seniority and also as per performance.
Transfer is nothing but when the area of employee is changed in any
sort of action it may be the change of department or it may be the change of
other unit. Transfer is also the source of internal recruitment and transfer is also
done in situation of giving punishment. By the transfer if require need of other is
also can be fulfilled. The policy of transfer is implemented in this unit is same.
The transfer of any employee is done in very few occasions and it is temporary.
PERFORMANCE APPRAISAL
Performance appraisal means a systematic evolution of an employees
performance on the job in term of requirement of the job. Performance appraisal
is concerned with merit ranking which involves seriating the ability of personnel
for promotion.
Crystal appraises the performance on the each employee. Though the
appraisal system, appraisal knows the eligibility of each employee for promotion
and accordingly the arrangement is made regarding either giving promotion or
giving higher salary.
WAGE & SALARY
ADMINISTRATION
Wage and salary represent the substantial part of the total cost in an
organization. The administration of the wages and salary is performed for
establishing & maintaining the equitable wage and salary structure and lower cost
8/9/2019 Project Report on Crystal1
35/61
structure. It refers to the financial aspect of need and motivation as well as
reward and accordingly the manager interpret and analyze the need of workers.
The wages and salary are depending upon the work, qualification,
seniority and all other facts. The performance is also taken in to consideration at
the time of giving salary. The salary is paid in Crystal is as per the rules of
government and there is no conflict so far regarding the salary. The salary of
higher management is quite higher in organization.
EMPLOYEES FACILITIES
Sometimes expect salary some other benefits are also require for good
work force because by this kind of facility one can motivate the personnel in
organization.
Some benefits are also provided by Crystal. Those are as follows:
Bonus
Canteen
Provident fund
Medical
Residential Quarters
Sports Activities
BONUS:
As we see that the company is giving extra facility to its employees and
bonus is good example of it. The company is giving 20% bonus to its employees
every year.
CANTEEN:
8/9/2019 Project Report on Crystal1
36/61
The company provides beautiful canteen to its all work and staff
members. The good food can be found there. The cheap food is provided to the
employees and half amount is paid by the company itself.
PROVIDENT FUND:
Provident fund is also provided to employee by a company. But only for
permanent employees.
MEDICAL:
The company is providing their employees ESI benefit and for managerial
staff they provide them one- month salary as a medical expense.
RESIDENTIAL QUARTERS:
The company is providing the quarters for staying to the employees with
the facilities of water & electricity at free of cost.
SPORTS ACTIVITIES:
The company is also providing sports facilities for their enjoyment. The company
holds sports competition annually for the employees.
PERSONNEL RECORD
The Crystal Ceramic Industries Pvt. Ltd. maintains records of present as well as
past personnel. The company taking help of computer for record of personnel data. The
company issued identity card, shift card to its employees. The company also maintains
the file of records like name, address, exhalation, transfer, P.F., etc.
8/9/2019 Project Report on Crystal1
37/61
EMPLOYEES NUMBERS OF
EMPLOYEES
FACTORY STAFF 250
OFFICE STAFF 20
MARKETTING STAFF 100
TIME KEEPING SYSTEM
This department is engaged in tacking attendance of the employee and
worker of the company has manual time keeping system. There are three
shifts for workers.
SHIFT TIMES
FIRST 8 AM TO 4 PM
8/9/2019 Project Report on Crystal1
38/61
SECOND 4 PM TO 12PM
THIRD 12PM TO 8AM
The company has also adopted an advance logical home keeping
system which function for the accurate computing workers attendance and
order time working hours.
The workers allowed working for 8 hours per day, but he want to do take
overtime work. He has take permission of shift supervisor. If this permission
is received by supervisor, he can do the overtime work.
8/9/2019 Project Report on Crystal1
39/61
FINANCEDEPARTMENT
INTRODUCTION
Financial management is that part of managerial activity, which is
concerned with planning and controlling of firms financial resources. It is an
applied branch of general management; chief accountant duties of financial
management are planning and controlling management of corporate finance.
Financial management is called upon to take their major decision, financial and
dividend decision.
8/9/2019 Project Report on Crystal1
40/61
Financial management involves the implementation of this three major
decision. It is an integrate part of overall management rather than a staff activity
concerned with fund raising operations with sound management of financial
resources. Business cant achieve its objectives and may occur heavy losses.
The major finance is procurement of money needed by the business,
keeping and increasing the invested money through sound financial policies and
programs and generating income or profit for the business.
TRADING, PROFIT & LOSS ACCOUNT FOR THE YEAR ENDED ON,
31
ST
MARCH, 2009
8/9/2019 Project Report on Crystal1
41/61
PARTICULARS SCHEDULE YEAR(2008-2009) Rs.
YEAR(2007-2008) Rs.
INCOME
Turnover 726585633 121810911
Other Income M 803419 532227
Increase / (Decrease) in Stock N 3497966 51267344
Total Rs 730887018 173610482
EXPENDITURE
Manufacturing & other expenses O 522486128 143477246
Employee Emoluments P 56288788 2577981
Administrative & Selling Expenses Q 57744149 5958669
Interest & Financial Charges R 49735893 8796761
686254958 160810657
Profit before depreciation 44632060 12799825
Less: Depreciation E 16462296 3556426
Net Profit Before Tax 28169764 9243399
Provision for taxation
-current Tax 3200000 925000
-F.B.Tax 580000 75000
-Deferred Tax 7037189 0
Net Profit after Tax 17352575 8243399
Add: Balance b/f from the previousyear
8243499 0
Amount available for Appropriations 25595974 8243399
APPROPRIATIONS
General Reserve 0 0
Proposed Dividend on EquityShares
2001300 0
Tax on Dividend 3401121 0
Balance carried to Balance Sheet 23254553 8243399
8/9/2019 Project Report on Crystal1
42/61
BALANCE SHEET AS ON 31ST MARCH, 2009
PARTICULARS SCHEDULE
YEAR(2008-2009) Rs.
YEAR(2007-2008) Rs.
SOURCES OF FUNDS
SHAREHOLDERS FUNDS
a) Share Capital A 40026000 39652000
b) Reserve & Surplus B 143358553 86851399
LOAN FUNDS
A) Secured Creditors C 206174923 237615804
B) UnsecuredCreditors
D 141250050 122084462
Deferred Tax Liabilities 7037189 0
TOTAL Rs 537846715 486203665
APPLICATION OF FUNDS
1.FIXED ASSETS E
a) Gross Block 383019027 336846440
b) Less:Depreciation
44079904 27617607
c) Net Block 338939123 309228833
Capital Work in Progress 0 19298858
2.INVESMENTS F 2249006 2245308
3.CURRENT ASSETS ,LAON & ADVANCES
a) Inventories G 141263160 122853704
b) Sundry Debtors H 116597715 52428577
c) Cash & bankbalances
I 8895647 17432412
d) Loan & Advances J 14756114 20173902
281512636 212888595
Less:
4.CURRENT LIABILITIES& PROVISION
K 86262103 59336391
NET : CURRENT ASSETS 195250533 153552204
MISC. EXPENSES L 1408053 1878462
TOTAL Rs 537846715 486203665
8/9/2019 Project Report on Crystal1
43/61
RATIO
ANALYSIS
8/9/2019 Project Report on Crystal1
44/61
Ratio analysis is one of the techniques of financial analysis where ratio are
used as yardstick for evaluating the financial condition and performance of a firm.
Ratio may be classified according to function or tests as solvency, liquidity or
profitability ratio and according to nature as leverage ratio and activity ratios.
LIQUIDITY RATIO:A liquidity ratio is ratio, which points out whether there are sufficient liquid
resources to meet short term liabilities. They are meant to measure the
companys financial strength to meet current obligation.
e.g. current ratio, quick ratio, etc.
SOLVENCY RATIO:These are long term ratio a pointer to future and long term solvency of the
company in which creditors, bankers and financial institutions have great stake.
E.g. proprietary ratio, debt equity ratio.
PROFITABILITY RATIO:Ratio that is means to measure the profit earning capacity of the firm in its
business operation fall under this category.
E.g. gross profit ratio, net profit ratio.
ACTIVITY RATIO:These ratios establish a relationship between sales and various assets of
the firm, how well the assets are being made use of and the speed with which
they are converted into sales.
8/9/2019 Project Report on Crystal1
45/61
CURRENT RATIO:
Current ratio is significant ratio, which establishes a relationship between
current assets and current liabilities of a firm during a given period of time. It is
also as working capital ratio.
Total current assetsCurrent ratio = --------------------------
Total current liability
Year Current assets Current liabilities Ratio
2008 212888595 59336391 3.59
2009 281512636 86262103 3.26
0
50000000
100000000
150000000
200000000
250000000
300000000
C.A
year
current ratio analysis
200
200
8/9/2019 Project Report on Crystal1
46/61
NET PROFIT RATIO:
Net profitNet profit ratio: * 100
Net sales
year net profit Net sales Ratio
2009 8243339 726585633 1.13
8/9/2019 Project Report on Crystal1
47/61
PROPRIETARY RATIO:
Proprietor fundsProprietary ratio: total assets * 100
Year Proprietor funds Total assets ratio
2008 126503399 212888595 59.42%
2009 183384553 281512636 65.14%
050000000
100000000
150000000200000000250000000300000000
Total
Assests
YEAR
Propreitors Ratio
200
200
0
50000000
100000000
150000000
200000000
Propreiters
Fund
Year
Propreiters Ratio
20
20
8/9/2019 Project Report on Crystal1
48/61
FIXED CAPITAL ASSETS RATIO:
Long term liability + share capital + reserve
Fixed capital assets ratio: fixed capital
year Long term lia. + share cap.
+ reserve
Fixed assets Ratio
2008 364119203 309228833 1.18
2009 389559476 338939123 1.15
1.13
1.14
1.15
1.16
1.17
1.18
ratio
year
fixed capital assets ratio
20082009
8/9/2019 Project Report on Crystal1
49/61
MARKETINGDEPARTMENT
8/9/2019 Project Report on Crystal1
50/61
INTRODUCTION
The concepts of market are very important. Marketing is a
comprehensive learn. It includes primary resources such as human resources,
finance and management as well as a set of activities in order to direct the flow of
goods & services from producer to consumer in the process of exchange &
distribution.
Marketing defined as the process of exchange between seller & buyer.
It involves a number of inter related activities designed to plan promote, distribute
& price a product or service in order to meet the wants & needs of both the
parties in exchange.
Transaction via - Consumers & producer Philip Kotler defines marketing
as The human activity directed at satisfying needs & wants through exchange
process.
Marketing is the creating and delivery of standard of living to the
society. A total system of interacting the business activities designed to plan,
price promote & distribute want satisfying products & services to present &
potential customers.
According to the committee of American marketing association,
Marketing consists of performance of business activity that direct the flow of
goods and services from producers or supplier to the consumers and users.
8/9/2019 Project Report on Crystal1
51/61
MARKETING FUNCTIONANALYSIS
Marketing is only function which directly deals with consumer. The
heart of modern marketing is creating customer values and satisfaction. The
common definition of marketing is delivery of customer satisfaction Profit. The
main goal of marketing is to attract new consumer by providing superior valuesand to keep current customer by delivery satisfaction.
Marketing is so basic that it cant be consider a separate function. It is
the whole business seen from the viewpoint of its final result that is from the
customer viewpoint.
Marketing is the analysis planning implementation and control of
programmers designed to bring about desired exchanges with target audiences
for the purpose of personal mutual gain. It relies heavily on the adoption and co-
ordination of product, price, promotion and place for achieving effective response.
8/9/2019 Project Report on Crystal1
52/61
AREA DEPOT
1. Ahmedabad (Gujarat)2. Baroda (Gujarat)3. Surat (Gujarat)4. Bangalore (Karnataka)
5. Manglore (Karnataka)6. Hubli (Karnataka)7. Chandigarh (Punjab)8. New Delhi (Delhi)9. Ghaziabad (U.P.)10. Guwahati (Assam)
11. Indore (M.P.)12. Bhopal (M.P.)13. Jaipur (Rajasthan)14. Jodhpur (Rajasthan)15. Kolkata (West Bengal)16. Mumbai (Maharashtra)
17. Nagpur (Maharashtra)18. Pune (Maharashtra)19. Secunderabad (A.P.)
8/9/2019 Project Report on Crystal1
53/61
CHANNEL OF DISTRIBUTION
Most producers use intermediaries to bring their product to market. They
try to force a distribution channel. A set of interdependent organization involved
in the process of making a product or services available for use or consumption
by the consumer or business users. Number of the intermediate shows the
length of the distribution channel.
DIRECT MARKETING CHANNEL:
Direct marketing channel has no intermediary levels. It consists of a
company selling directly to the consumers.
INDIRECT MARKETING CHANNEL:
Indirect marketing channels have one or more than one intermediaries
levels. As above diagram all the distribution channels level except channel the
examples of indirect marketing channels.
Now, we will discuss that Crystal is using which types of distribution channel.
Crystal is using both types of Marketing Channel.
(1) Indirect marketing channel
(2) Direct marketing channel
8/9/2019 Project Report on Crystal1
54/61
CRYSTAL DISTRIBUTION
CHANNEL
CRYSTAL
CERAMIC
INDUSTRIES PVT.
LTD.
AREA DEPOT
DISTRIBUTERS
RETAILERS
CONSUMER
8/9/2019 Project Report on Crystal1
55/61
MARKET SEGMENTATION
Marketing segmentation is the sub dividing of a market in to distinguishsub set of customers, where any subsets of customers may be selected as a
target market to be reached with distinguish marketing mix.
In segmenting markets, markets can apply Geographic, Demographic &
Psychographic variable related to consumer characteristics as well as Behavioral
variables related to consumer responses.
A. GEOGRAPHIC SEGMENTATION:
Geographic segmentation calls for dividing the market into different
geographic units such as: nations, states, regions, countries, cities or
neighborhoods.
A Company may decide to operate in one or a few geographical area, or
to operate in all areas but pay attention to local variations in geographic
difference in needs and wants.
B. DEMOGRAPHIC SEGMENTATION:
Demographic segmentation dividing market into group based on
demographic variable such as age, gender, family size, family life style, income,
occupation, education, religion, generation and nationality.
1. Age And Lifecycle Segmentation
2. Gender Segmentation
3. Income Segmentation
8/9/2019 Project Report on Crystal1
56/61
AGE AND LIFE CYCLE SEGMENT:
Age & life cycle segmentation offering different product or using different
market approaches for different age & lifecycle groups.
GENDER SEGMENTATIN:
Gender segmentation dividing a market into different groups based on
gender. Gender segmentation has long been used in Clothing, cosmetics and
magazines.
INCOME SEGMENTATION:
Income segmentation divides a market into different income groups.
The marketers of products and services such as automobiles, boats, clothing,
cosmetics, financial services and travel have long used income segmentation.
Crystal has adopted geographic segmentation. The high-class people usedAlaska platinum tiles and lower Class people used Alaska silver.
8/9/2019 Project Report on Crystal1
57/61
MARKET RESERCH CHART
Define the problem and
research objective
Develop the research plan
Analyze the information
Present the findings
Collect the information
Make the decision
8/9/2019 Project Report on Crystal1
58/61
MARKET RESERCH PROCESS
Marketing research as the systematic design, collection, analysis, and
reporting of data and finding relevant to specific marketing situation facing thecompany. Marketing research process as under:
A. DEFINE THE PROBLEM AND RESEARCH OBJECTIVES:
Problems should not be defined either too broadly or too narrowly. A
very broad or vague definition leads to excessive wastage of resources. Too
narrow a definition leads to inadequate data or information that is to help take an
effective decision.
What is to be researched ( the content, the scope) and
Why is it to be researched ( the decision that are to be made)
B. DEVELOP THE RESEARCH PLAN:
The second stage of marketing research requires develop the most
efficient plan for gathering the needed information. This involves decision on the
sources, research approaches, research instruments, sampling plan, and contact
methods.
C. COLLECT THE INFORMATION:
Four major problems arise:
Some respondents will not be at home and must be contacted again or
replaced.
Other respondents will refuse to co-operate
Others will give biased or dishonest answers
Some interviewers will be based or dishonest
8/9/2019 Project Report on Crystal1
59/61
D. ANALYZE THE INFORMATION:
The researcher tabulates the data and develops frequency distributions.
Averages and measures of dispersion are computed for the major variables. The
researcher will also apply some advanced statistical techniques and decision
models in the hope of discovering additional findings.
E. PRESENT THE FINDINGS:
The researcher should present findings that are relevant to major
marketing decisions facing management.
F. MAKE THE DECISION:
Depending on their confidence in the finding, managers decide to use
it, discard it, or carry out more research.
8/9/2019 Project Report on Crystal1
60/61
CONCLUSION
Bachelor of business administration students have to visit any industrial
place and after completing this visit they have to prepare a project report on this
organization. I have visited crystal ceramic and complete my industrial tour. I
have to prepare the project report on the daily work of crystal ceramic. I have
included all the related information about the company.
8/9/2019 Project Report on Crystal1
61/61
BIBLIOGRAPHY
I have referred following things for complete of my project:
The website : www.cryatalsahara.com
The information given by the company
The booklet of the company about the finance department
http://www.cryatalsahara.com/http://www.cryatalsahara.com/