Upload
tanugutpta
View
267
Download
0
Embed Size (px)
Citation preview
7/31/2019 Project Report Mobile Banking
1/49
IFCQXET - 37 KOXTMHUIXKMO
Omz c hc{y, xfe dcob iuyxm ety zete heqeohkoj mo xfe oex mt xfe dcob yxtckjfxl{ nmt cll xfekt
ciimuox hexckly coh icox cdle xm ko~ml~e ko xfe dcob qtmieyy hkteixl{/ Xfky Qtmdle` ico de yml~eh
xftmujf @mdkle dcobkoj Y{yxe`/ Xfe xkxle mn xfe qtmgeix ky @MDKLE DCOBKOJ/ Xfe `cko ck` mn
xfe qtmgeix ky xm `mdklkwe xfe Dcob Qtmieyy xfcx ky uyeh xm tehuie xfe iuyxm`et xtcoycixkmo-xk e cy
zell cy uyet ico cdle xm ciieyy ntm` co{zfete xftmujf `mdkle/ @mdkle dcobkoj eocdle iuyxm`et xm
ciieyy xfe konmt cxkmo ntm` fky qetymocl `mdkle coh ico cdle xm ~kez fky ciimuox hexckly/ Xfky
y{yxe` clym uyeh xm xtcoycix `moe{ xm comxfet ilkeox xftmujf xfe be{qch mn xfe `mdkle kxyeln/ Xfe
uyet ico clym ~etkn{ fky Ifesue coh he`coh htcnx hexckly kn comxfet qetymo `c{ qcyy c he`coh
htcnx mt Ifesue/ Xfe @mdkle Dcobkoj Y{yxe` tuoy ko c @mdkle Dtmzyet &Ombkc Yk`ulcxmt+/ Xfe
ymnxzcte imoykyxy mn xzm qctxy ~kw/ xfe yet~et qctx coh xfe ilkeox qctx/ Xfe yet~et qctx ky qteyeox ko
@mdkle Dcobkoj yet~et ko xfe nmt` mn Hmzolmcheh Cqqlkicxkmo `mhule/ Xfe ilkeox qctx ky qteyeox
cx ecif ilkeoxy `mdkle xfe yet~et coh xfe ilkeox cte imooeixeh xm ecif mxfet m~et xfe Koxetoex uykoj
ZCQ xeifomlmj{/ @mdkle Dcobkoj qtm~khey c y{yxe` nmt xfe uyet xm ciieyy fky dcob ciimuox
xftmujf fky @mdkle/ Xfe y{yxe` clym eocdley xfe uyet xm qc{ fky ED Dkll, Xeleqfmoe Dkll xftmujf
fky `mdkle cy zell cy qc{ nmt ym`e mxfet yet~kiey, zfkif fe fcy c~ckleh/ Xfe @mdkle dcobkoj
y{yxe` ky omx guyx nmt qc{`eox dux c uyet mn xfe y{yxe` ico clym xtcoynet `moe{ xm comxfet ciimuox
fmlhet xftmujf xfky y{yxe`/ Fe ico teiek~e ntm` fky dcob mt ntm` fky duykoeyy cyymikcxey mt ntkeoh
mt mxfet qetymo zfm ky clym imooeixeh xm xfe y{yxe`/
Cnxet Koxetoex Dcobkoj, @mdkle Dcobkoj mt @-Dcobkoj fcy deim`e xfe duww zmth ko xfe
kohuyxt{/ Kx*y c ncix xfcx Koxetoex Dcobkoj fcy jk~eo c dmmyx coh fcy yfmzo c yuiieyynul zc{ xm
imoykhet kx cy c jmmh clxetocxk~e qtmiehute cjckoyx qf{ykicl dtcoif dcobkoj/ Omz zfete e~et {mu
cte, {mu ico ciieyy {mut dcob ciimuox coh {mu ico hm lmx `mte xfkojy lkbe ifeibkoj {mut ciimuox
dclcoie, xtcoynet `moe{ xm ym`e mxfet ciimuox, qc{ {mut uxklkx{ dklly molkoe coh ym mo, guyx d{
im`nmtxcdl{ ykxxkoj cx {mut fm`e mt mnnkie/ Dux, xfe xeifokicl hkych~coxcje mn Koxetoex Dcobkoj ky,{mu fc~e xm fc~e koxetoex imooeixk~kx{ coh c im`quxet/ Henkokxel{ kx*y omx c dkj fkohtcoie ko UY mt
Eutmqe mt ko xfe mxfet he~elmqeh imuoxtkey, dux kn moe imoykhety xfe he~elmqkoj eimom`key, xfeo
kx*y c jeoukoe qtmdle` coh `mte yqeiknkicll{ ko xfe xket KK ikxkey/
Coh fete @mdkle Dcobkoj im`ey koxm xfe qkixute xm chhteyy xfe dcyki lk`kxcxkmo mn Koxetoex
Dcobkoj/ Kn ze mol{ imoykhet Cykco he~elmqkoj imuoxtkey, xfe c~cklcdklkx{ mn `mdkle imooeixk~kx{ ky
3
7/31/2019 Project Report Mobile Banking
2/49
tecll{ fuje/ Zfete moe `c{ omx nkoh mux c lcohlkoe xeleqfmoe mt co koxetoex imooeixkmo, dux yxkll ko
xfmye te`mxe qlciey jexxkoj `mdkle imooeixk~kx{ ky omx c `cgmt kyyue xmhc{/ Ym, @mdkle Dcobkoj
fcy jk~eo xfe xtchkxkmocl dcobkoj c oezet lmmb $Co{zfete Dcobkoj$/ Omz {mu hmo*x oeeh c QI
mt c lcqxmq zkxf koxetoex imooeixk~kx{, guyx {mu oeeh {mut iell qfmoe zkxf {mu/ Imoykhetkoj xfe
Cykco eimom`{ imuoxtkey lkbe Ifkoc, Kohkc coh Bmtec fc~e yeeo xfe `mdkle dmm` ko lcyx moe
heiche/ C qtmgeixeh ~clue mn `mdkle imooeixk~kx{ ko Kohkc yfmzy xfcx kx zkll xmuif 361 @kllkmo
yudyitkdety d{ xfe eoh mn 4116, zfete kx zcy qejjeh cx ctmuoh 4 @kllkmo ko xfe {ect 4111/ Ko
Bmtec, `mte xfco :1% mn xfe eoxkte qmqulcxkmo ky ictt{koj `mdkle he~kiey/
@mdkle Dcobkoj cixk~kxkey ico de icxejmtkweh ko xzm hknneteox `cooety7
3/ D{ xfe Ocxute mn Yet~kie7 Kx ico de co{ mn xfe xzm, ekxfet Eosukt{ Dcyeh mt
Xtcoycixkmo Dcyeh/ Nmt evc`qle, Ciimuox Dclcoie Eosukt{ mt c Ifesue Dmmb Tesukykxkmo ico
de xfe jmmh evc`qley mn Eosukt{ Dcyeh Yet~kiey zfete c Nuoh Xtcoynet mt c Dkll Qc{`eox ky c
Xtcoycixkmo Dcyeh cixk~kx{/
4/ Heqeohkoj mo xfe Mtkjkocxmt7 Cjcko xfete ico de xzm hknneteox x{qey mn yet~kiey2
Quyf coh Qull, heqeohkoj mo xfe ocxute mn xfe mtkjkocxmt/ C Quyf dcyeh yet~kie ky ntm` xfe
Dcob xm xfe Ilkeox coh ~kie ~etyc/ Nmt evc`qle, Dkll Qc{`eox Cletx ico de c Quyf dcyeh
yet~kie, zfeo jexxkoj Teieox Ciimuox Fkyxmt{ ky c Qull dcyeh moe/
Ko hknneteox imuoxtkey, @mdkle Dcobkoj fcy cltech{ jckoeh kxy qmqulctkx{/ Nmt evc`qle, ko xfe Ymuxf
Bmteco `ctbex LJ Xeleim` xec`eh uq zkxf Bmmb `ko Dcob xm qtm~khe xfekt @mdkle Dcobkoj
yet~kiey ko 4118 coh ykoie xfeo xfe{ fc~e yeeo c okie coh yxech{ jtmzxf/ Ko Kohkc, Telkcoie
Konmim`` fcy yxctxeh qtm~khkoj @mdkle dcobkoj yet~kiey xm KIKIK Dcob coh FHNI Dcob xftmujf
xfekt T-Zmtlh eo~ktmo`eox/ Xfe @mdkle Dcobkoj yet~kiey zkll deim`e `mte qmqulct moie xfe
c~cklcdklkx{ mn xfe y`ctx qfmoey mt QHC qfmoey yfcll koitecye cy Y`ctx Qfmoey im`e zkxf lctjet
yiteeoy coh dkjjet `e`mt{ ykwe/ Ko xfe cqqlkicxkmo he~elmq`eox ntmox, dmxf G4@E coh DTEZ
fc~e hmoe evielleox zmtb coh kohuyxt{ evqeixy d{ xfe {ect 4134, `mte xfco 61% mn xfe `mdkle
fcohyexy zkll de cdle xm tuo yxcoh clmoe @mdkle Dcobkoj cqqlkicxkmoy coh xfcx xk`e kx zkll de
$Co{zfete Dcobkoj$ ko tecl yeoye/
4
7/31/2019 Project Report Mobile Banking
3/49
3/3 Fkyxmtkicl Dcibjtmuoh
Nmt 91 {ecty, nkocoikcl koyxkxuxkmoy fc~e deeo mo c sueyx xm ycxkyn{ xfekt iuyxm`ety oeeh nmt `mte
imo~eokeoie/ Nktyx ic`e xfe Cuxm`cxeh Xellet @cifkoe &CX@+, zfkif Oez [mtby Ife`kiclDcob koxtmhuieh xm xfe C`etkico qudlki ko 3;>;/ Kx hkh lkxxle `mte xfco hkyqeoye icyf cx nktyx, dux
xfe CX@ e~ml~eh m~et xk`e xm deim`e c xtue dcob-czc{-ntm`-dcob, qtm~khkoj c null yukxe mn
nkocoikcl xtcoycixkmoy/
C zm`co imuoxy fet icyf cnxet c zkxfhtczcl ntm` xfe nktyx icyf qmkox `cifkoe ko Lmohmo,
ko 3;>:/ Xfeo ic`e Koxetoex dcobkoj ko xfe `kh-3;;1y, zfkif eocdleh imoyu`ety xm ciieyy xfekt
nkocoikcl ciimuoxy uykoj c fm`e im`quxet zkxf co Koxetoex imooeixkmo/ Heyqkxe kxy qtm`kye mn
ulxk`cxe imo~eokeoie, molkoe dcobkoj ycz ylmz coh xeoxcxk~e jtmzxf cy dcoby zmtbeh mux
xeifomlmj{ kyyuey coh duklx imoyu`et xtuyx/ Xmhc{, Koxetoex dcobkoj fcy tecifeh c itkxkicl `cyy,
zkxf cdmux 95 qetieox mn U/Y/ fmuyefmlhy imohuixkoj dcob xtcoycixkmoy molkoe/
[ex dcobkoj cx xfe lk~koj tmm` im`quxet yxkll fcy ym`e yetkmuy lk`kxcxkmoy/ Nktyx, mol{ >4
qetieox mn C`etkico fmuyefmlhy fc~e c im`quxet, ciimthkoj xm c 4119 yxuh{ imohuixeh d{ xfe
9
http://money.howstuffworks.com/atm.htmhttp://money.howstuffworks.com/currency.htmhttp://money.howstuffworks.com/atm.htmhttp://money.howstuffworks.com/currency.htm7/31/2019 Project Report Mobile Banking
4/49
U/Y/ Ieoyuy Dutecu/ Coh mol{ 46 qetieox mn C`etkicoy fc~e dtmchdcoh Koxetoex ciieyy, zfkif ky
eyyeoxkcl xm ennkikeox, imo~eokeox yet~kie Rymutie7 JCMP/ Xfe dkjjeyx kyyue, fmze~et, ky `mdklkx{/
Xfe{ ico de icttkeh co{zfete coh cte -- d{ co eomt`muy ou`det mn qemqle/ @mte xfco 496 `kllkmo
qemqle ko xfe U/Y/ fc~e `mdkle qfmoey/ Xfcxy c zfmqqkoj :6 qetieox mn xfe qmqulcxkmo coh
zmtlhzkhe xfete cte `mte xfco 9/45 dkllkmo `mdkle qfmoe yudyitkdety, zkxf qeoextcxkmo xmqqkoj 311
qetieox ko Eutmqe/
Kn `mdkle qfmoey mol{ helk~eteh ~mkie hcxc, xfeo xfekt uye cy c ~efkile xm helk~et dcobkoj yet~kiey
zmulh de lk`kxeh/ @myx qfmoey, fmze~et, clym qtm~khe xevx-`eyycjkoj icqcdklkxkey, coh c jtmzkoj
ou`det cte Zed-eocdleh/ Xfcx `cbey xfe `mdkle qfmoe co khecl `ehku` xftmujf zfkif dcoby ico
helk~et c zkhe ~ctkex{ mn yet~kiey/ Dcoby ilcyykn{ xfeye yet~kiey dcyeh mo fmz konmt`cxkmo nlmzy/
C qull xtcoycixkmo ky moe ko zfkif c `mdkle qfmoe uyet cixk~el{ tesueyxy c yet~kie mt konmt`cxkmo
ntm` xfe dcob/ Nmt evc`qle, kosuktkoj cdmux co ciimuox dclcoie ky c qull xtcoycixkmo/ Ym ky
xtcoynettkoj nuohy, qc{koj c dkll mt tesueyxkoj c xtcoycixkmo fkyxmt{/ Deicuye dcoby `uyx teyqmoh mt
xcbe ym`e cixkmo dcyeh mo xfe uyet tesueyx, qull xtcoycixkmoy cte imoykheteh xzm-zc{ evifcojey/ C
quyf xtcoycixkmo, mo xfe mxfet fcoh, ky moe ko zfkif xfe dcob yeohy konmt cxkmo dcyeh mo c yex mn
tuley/ C `kok`u` dclcoie cletx ky c jmmh evc`qle mn c quyf xtcoycixkmo/
Xfe iuyxm`et henkoey xfe tule -- $Xell `e zfeo `{ dclcoie jexy delmz (311$ -- coh xfe dcob
jeoetcxey co cuxm`cxki `eyycje co{ xk`e xfcx tule cqqlkey/ Yk`klct cletxy ico de yeox zfeoe~et
xfete ky c hedkx xtcoycixkmo mt c dkll qc{`eox/ Cy xfeye evc`qley klluyxtcxe, quyf xtcoycixkmoy ctejeoetcll{ moe zc{, ntm` xfe dcob xm xfe iuyxm`et/ [mu ico clym ilcyykn{ `mdkle dcobkoj dcyeh mo
xfe ocxute mn xfe yet~kie/ Xtcoycixkmo-dcyeh yet~kiey, yuif cy c nuohy xtcoynet mt c dkll qc{`eox,
ko~ml~e `m~e`eox mn nuohy ntm` moe ymutie xm comxfet/ Kosukt{-dcyeh yet~kiey hmox/ Xfe{ yk`ql{
tesukte c teyqmoye xm c uyet suet{/ Xfe ifctx delmz yu``ctkwey xfeye ~ctkmuy x{qey mn `mdkle
dcobkoj yet~kiey/
8
http://howstuffworks.com/framed.htm?parent=mobile-banking.htm&url=http://www.gao.gov/new.items/d06426.pdfhttp://howstuffworks.com/framed.htm?parent=mobile-banking.htm&url=http://www.gao.gov/new.items/d06426.pdf7/31/2019 Project Report Mobile Banking
5/49
Quyf Qull
Xtcoycixkmo
Nuohy xtcoynet, Dkll qc{`eox, Yfcte
xtche, Ifeib mthet
Kosukt{
@kok`u` dclcoie cletxItehkxhedkx cletx
Dkll qc{`eox cletx
Ciimuox dclcoie kosukt{, Ciimuoxyxcxe`eox kosukt{, Ifeib yxcxuy
kosukt{, Xtcoycixkmo fkyxmt{
Ilectl{, quyf xtcoycixkmoy cte omx cy im`qlev cy xfekt qull imuoxetqctxy/ @mdkle dcobkoj ymluxkmoy
clym ~ct{ ko xfekt hejtee mn im`qlevkx{, coh ym`e mol{ mnnet c ntcixkmo mn xfe yet~kiey {mu zmulh
nkoh ko c dtkiby-coh- mtxct dtcoif/ Ko xfky teyqeix, `mdkle dcobkoj kyo*x clzc{y null-yet~kie
dcobkoj/ Xfe ncixmty xfcx cnneix xfky cte xfe x{qe mn qfmoe dekoj uyeh, xfe yet~kie qlco mn xfe
`mdkle yudyitkdet coh xfe xeifomlmj{ ntc`ezmtb mn xfe dcob/ Zell lmmb cx xfeye xeifomlmjkey
oevx/
3/4 Xteohy ko @mdkle Dcobkoj
Xfe ch~eox mn xfe Koxetoex fcy eocdleh oez zc{y xm imohuix dcobkoj duykoeyy, teyulxkoj ko xfe
itecxkmo mn oez koyxkxuxkmoy, yuif cy molkoe dcoby, molkoe dtmbety coh zeclxf `cocjety/ Yuif
koyxkxuxkmoy yxkll ciimuox nmt c xko{ qetieoxcje mn xfe kohuyxt{/ M~et xfe lcyx nez {ecty, xfe `mdkle
coh zkteleyy `ctbex fcy deeo moe mn xfe ncyxeyx jtmzkoj `ctbexy ko xfe zmtlh coh kx ky yxkll jtmzkoj
cx c tcqkh qcie/ Ciimthkoj xm xfe JY@ Cyymikcxkmocoh M~u`, xfe ou`det mn `mdkle yudyitkdety
evieeheh 4 dkllkmo ko Yeqxe`det 4115, coh omz &411;+ evieehy 4/5 dkllkmo &mn zfkif `mte xfco 4
dkllkmo cteJY@+/Ciimthkoj xm c yxuh{ d{ nkocoikcl imoyulxcoi{ Ilkeox, 95% mnmolkoe
dcobkoj fmuyefmlhy zkll de uykoj `mdkle dcobkoj d{ 4131, uq ntm` leyy xfco 3% xmhc{/ Uqzcthy
mn :1% mn dcob ieoxet icll ~mlu`e ky qtmgeixeh xm im`e ntm` `mdkle qfmoey/ @mdkle dcobkoj zkll
e~eoxucll{ cllmz uyety xm `cbe qc{`eoxy cx xfe qf{ykiclqmkox mn ycle/ $@mdkle imoxcixleyy
qc{`eoxy zkll `cbe uq 31% mn xfe imoxcixleyy `ctbex d{ 4131/ Comxfet yxuh{ ntm` 4131 d{Detj
Koykjfxnmteicyxy xfcx xfe ou`det mn `mdkle dcobkoj uyety ko xfe UY zkll jtmz ntm` 34 `kllkmo ko
411; xm 6> `kllkmo ko 4135/ Xfe yc`e yxuh{ clym qtehkixy xfcx xfe Eutmqeco `ctbex zkll jtmz ntm`
: `kllkmo `mdkle dcobkoj uyety ko 411; xm 335 `kllkmo uyety ko 4135/@co{ delke~e xfcx `mdkle
uyety fc~e guyx yxctxeh xm null{ uxklkwe xfe hcxc icqcdklkxkey ko xfekt`mdkle qfmoey/ Ko Cykco
imuoxtkey lkbe Kohkc, Ifkoc, Dcojlcheyf, Kohmoeykc coh Qfklkqqkoey, zfete `mdkle kontcyxtuixute ky
im`qctcxk~el{ dexxet xfco xfe nkveh-lkoe kontcyxtuixute, coh ko Eutmqeco imuoxtkey, zfete `mdkle
5
http://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/GSM_Associationhttp://en.wikipedia.org/wiki/GSM_Associationhttp://en.wikipedia.org/wiki/Ovum_Ltd.http://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/w/index.php?title=Celent&action=edit&redlink=1http://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Point_of_salehttp://en.wikipedia.org/wiki/Contactless_paymenthttp://en.wikipedia.org/wiki/Contactless_paymenthttp://en.wikipedia.org/w/index.php?title=Berg_Insight&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Berg_Insight&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Berg_Insight&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Berg_Insight&action=edit&redlink=1http://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Europehttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/GSM_Associationhttp://en.wikipedia.org/wiki/Ovum_Ltd.http://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/w/index.php?title=Celent&action=edit&redlink=1http://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Point_of_salehttp://en.wikipedia.org/wiki/Contactless_paymenthttp://en.wikipedia.org/wiki/Contactless_paymenthttp://en.wikipedia.org/w/index.php?title=Berg_Insight&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Berg_Insight&action=edit&redlink=1http://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Europe7/31/2019 Project Report Mobile Banking
6/49
qfmoe qeoextcxkmo ky ~et{ fkjf &cx lecyx 61% mn imoyu`ety uye c `mdkle qfmoe+, `mdkle dcobkoj ky
lkbel{ xm cqqecl e~eo `mte/
3/9 @mdkle Dcobkoj Duykoeyy @mhely
C zkhe yqeixtu` mn @mdkledtcoifleyy dcobkoj `mhely ky e~ml~koj/ Fmze~et, om `cxxet zfcx
duykoeyy `mhel, kn `mdkle dcobkoj ky dekoj uyeh xm cxxtcix lmz-koim`e qmqulcxkmoy ko mnxeo tutcl
lmicxkmoy, xfe duykoeyy `mhel zkll heqeoh modcobkoj cjeoxy, k/e/, texckl mt qmyxcl muxlexy xfcx
qtmieyy nkocoikcl xtcoycixkmoy mo defcln xelimy mt dcoby/ Xfedcobkoj cjeox ky co k`qmtxcox qctx mn
xfe `mdkle dcobkoj duykoeyy `mhel ykoie iuyxm`et icte, yet~kie suclkx{, coh icyf `cocje`eox
zkll heqeoh mo xfe`/ @co{ xelimy zkll zmtb xftmujf xfekt lmicl cktxk`e teyellety/ Fmze~et, dcoby
ko Imlm`dkc, Dtcwkl, Qetu, coh mxfet `ctbexy uye qfct`cikey, dcbetkey, exi/
Xfeye `mhely hknnet qtk`ctkl{ mo xfe sueyxkmo xfcx zfm zkll eyxcdlkyf xfe telcxkmoyfkq &ciimuox
mqeokoj, heqmykx xcbkoj, leohkoj exi/+xm xfe eoh iuyxm`et, xfe Dcob mt xfe Omo-
DcobXeleim``uokicxkmo Im`qco{ &Xelim+/Comxfet hknneteoie lkey ko xfe ocxute mn cjeoi{
cjtee`eox dexzeeo dcob coh xfe Omo-Dcob/ @mhely mn dtcoifleyy dcobkoj ico de ilcyyknkeh koxm
xftee dtmch icxejmtkey - Dcob Nmiuyeh, Dcob-Leh coh Omodcob-Leh/
Dcob-nmiuyeh @mhel
Xfe dcob-nmiuyeh `mhel e`etjey zfeo c xtchkxkmocl dcob uyey omo-xtchkxkmocl lmz-imyx helk~et{
ifcooely xm qtm~khe dcobkoj yet~kiey xm kxy evkyxkoj iuyxm`ety/ Evc`qley tcoje ntm` uye
mncuxm`cxki xellet `cifkoey&CX@y+ xm koxetoex dcobkoj mt `mdkle qfmoe dcobkoj xm qtm~khe
ietxcko lk`kxeh dcobkoj yet~kiey xm dcoby iuyxm`ety/ Xfky `mhel ky chhkxk~e ko ocxute coh `c{ de
yeeo cy c `mheyx evxeoykmo mn imo~eoxkmocl dtcoif-dcyeh dcobkoj/
Dcob-leh @mhel
Xfe dcob-leh `mhel mnnety c hkyxkoix clxetocxk~e xm imo~eoxkmocl dtcoif-dcyeh dcobkoj ko xfcx
iuyxm`et imohuixy nkocoikcl xtcoycixkmoy cx c zfmle tcoje mn texckl cjeoxy &mt xftmujf `mdkle
qfmoe+ koyxech mn cx dcob dtcoifey mt xftmujf dcob e`qlm{eey/ Xfky `mhel qtm`kyey xfe qmxeoxkcl
xm yudyxcoxkcll{ koitecye xfe nkocoikcl yet~kiey muxtecif d{ uykoj c hknneteox helk~et{ ifcooel
&texcklety`mdkle qfmoey+, c hknneteox xtche qctxoet &xelimifcko yxmte+ fc~koj evqetkeoie coh xctjex
`ctbex hkyxkoix ntm` xtchkxkmocl dcoby, coh `c{ de ykjoknkicoxl{ ifecqet xfco xfe dcob-dcyeh
clxetocxk~ey/ Xfe dcob-leh `mhel `c{ de k`qle`eoxeh d{ ekxfet uykoj imtteyqmoheox cttcoje`eoxy
>
http://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Automatic_teller_machinehttp://en.wikipedia.org/wiki/Automatic_teller_machinehttp://en.wikipedia.org/wiki/Automatic_teller_machinehttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Automatic_teller_machine7/31/2019 Project Report Mobile Banking
7/49
mt d{ itecxkoj c G^ dexzeeo Dcob coh Xelimomo-dcob/ Ko xfky `mhel iuyxm`et ciimuox
telcxkmoyfkq teyxy zkxf xfe dcob
Omo-dcob-leh @mhel
Xfe omo-dcob-leh `mhel ky zfete c dcob fcy c lk`kxeh tmle ko xfe hc{-xm-hc{ ciimuox `cocje`eox/
X{qkicll{ kxy tmle ko xfky `mhel ky lk`kxeh xm ycne-beeqkoj mn nuohy/ Ciimuox `cocje`eox nuoixkmoy
cte imohuixeh d{ c omo-dcob &e/j/ xelim+ zfm fcy hkteix imoxcix zkxf kohk~khucl iuyxm`ety/
@mdkle dcobkoj ico mnnet yet~kiey yuif cy xfe nmllmzkoj7
Ciimuox Konmt`cxkmo
3/ @kok-yxcxe eoxy coh ifeibkoj mn ciimuox fkyxmt{
4/ Cletxy mo ciimuox cixk~kx{ mt qcyykoj mn yex xfteyfmlhy
9/ @mokxmtkoj mn xet` heqmykxy
8/ Ciieyy xm lmco yxcxe`eoxy
5/ Ciieyy xm icth yxcxe`eoxy
>/ @uxucl nuohy esukx{ yxcxe`eoxy
:/ Koyutcoie qmlki{ cocje`eox
6/ Qeoykmo qlco cocje`eox
;/ Yxcxuy mo ifesue, yxmq qc{`eox mo ifesue
31/ Mthetkoj ifesue dmmby
33/ Dclcoie ifeibkoj ko xfe ciimuox
34/ Teieox xtcoycixkmoy
39/ Hue hcxe mn qc{`eox &nuoixkmoclkx{ nmt yxmq, ifcoje coh helexkoj mn qc{ eoxy+
38/ QKO qtm~kykmo, Ifcoje mn QKO coh te`kohet m~et xfe Koxetoex
35/ Dlmibkoj mn &lmyx, yxmleo+ icthy
Qc{`eoxy, Heqmykxy, Zkxfhtczcly, coh Xtcoynety
:
http://en.wikipedia.org/wiki/Mutual_fundhttp://en.wikipedia.org/wiki/Mutual_fund7/31/2019 Project Report Mobile Banking
8/49
3/ Hm eyxki coh koxetocxkmocl nuoh xtcoynety
4/ @kitm-qc{`eox fcohlkoj
9/ @mdkle teifctjkoj
8/ Im``etikcl qc{`eox qtmieyykoj
5/ Dkll qc{`eox qtmieyykoj
>/ Qeet xm Qeet qc{`eoxy
:/ Zkxfhtczcl cxdcobkoj cjeox
6/ Heqmykx cxdcobkoj cjeox
C yqeiknki yesueoie mnY@Y `eyycjey zkll eocdle xfe y{yxe` xm ~etkn{ kn xfe ilkeox fcy yunnkikeox
nuohy ko fky mt fet zcllex coh cuxfmtkwe c heqmykx mt zkxfhtczcl xtcoycixkmo cx xfe cjeox/ Zfeo
heqmykxkoj `moe{, xfe `etifcox teiek~ey icyf coh xfe y{yxe` itehkxy xfe ilkeox*y dcob ciimuox mt
`mdkle zcllex/ Ko xfe yc`e zc{ xfe ilkeox ico clym zkxfhtcz `moe{ cx xfe `etifcox7 xftmujf
evifcojkoj y`y xm qtm~khe cuxfmtkwcxkmo, xfe `etifcox fcohy xfe ilkeox icyf coh hedkxy xfe
`etifcox*y ciimuox/
Beo{c*y `mdkle dcobkoj yet~kie, nmt evc`qle, cllmzy iuyxm`ety mn xfe `mdkle qfmoe mqetcxmt
Ycnctk/im` xm fmlh icyf dclcoiey zfkif cte teimtheh mo xfekt YK@ icthy/ Icyf `c{ de heqmykxeh mt
zkxfhtczo ntm` @-QEYC ciimuoxy cx Ycnctk/im` texckl muxlexy lmicxeh xftmujfmux xfe imuoxt{, coh
`c{ de xtcoynetteh eleixtmokicll{ ntm` qetymo xm qetymo cy zell cy uyeh xm qc{ dklly xm im`qcokey/
Moe mn xfe `myx koom~cxk~e cqqlkicxkmoy mn `mdkle dcobkoj xeifomlmj{ ky Wkhkyfc, c UY-dcyeh
omoqtmnkx `kitmleohkoj qlcxnmt xfcx cllmzy teykheoxy mn he~elmqkoj imuoxtkey xm tckye y`cll
duykoeyy lmcoy ntm` zed uyety zmtlhzkhe/ Wkhkyfc uyey `mdkle dcobkoj nmt lmco hkydutye`eoxy
coh teqc{`eoxy, xtcoynettkoj nuohy ntm` leohety ko xfe Uokxeh Yxcxey xm xfe dmttmzety ko tutcl
Cntkic uykoj omxfkoj dux xfe koxetoex coh `mdkle qfmoey/
Ko~eyx`eoxy
3/ Qmtxnmlkm cocje`eox yet~kiey
4/ Tecl-xk`e yxmib sumxey
9/ Qetymoclkweh cletxy coh omxknkicxkmoy mo yeiutkx{ qtkiey
Yuqqmtx
6
http://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Short_message_servicehttp://en.wikipedia.org/wiki/Zidishahttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Banking_agenthttp://en.wikipedia.org/wiki/Short_message_servicehttp://en.wikipedia.org/wiki/Zidisha7/31/2019 Project Report Mobile Banking
9/49
3/ Yxcxuy mn tesueyxy nmt itehkx, koiluhkoj mtxjcje cqqtm~cl, coh koyutcoie im~etcje
4/ Ifeib &ifesue+ dmmb coh icth tesueyxy
9/ Evifcoje mn hcxc `eyycjey coh e ckl, koiluhkoj im`qlckox yud`kyykmo coh
xtcibkoj
8/ CX@ Lmicxkmo
Imoxeox yet~kiey
3/ Jeoetcl konmt`cxkmo yuif cy zecxfet uqhcxey, oezy
4/ Lm{clx{-telcxeh mnnety
9/ Lmicxkmo-dcyeh yet~kiey
Dcyeh mo c yut~e{ imohuixeh d{ Nmtteyxet, `mdkle dcobkoj zkll de cxxtcixk~e `ckol{ xm xfe
{muojet, `mte $xeif-yc~~{$ iuyxm`et yej`eox/ C xfkth mn `mdkle qfmoe uyety yc{ xfcx xfe{ `c{
imoykhet qetnmt`koj ym`e bkoh mn nkocoikcl xtcoycixkmo xftmujf xfekt `mdkle qfmoe/ Dux `myx mn
xfe uyety cte koxeteyxeh ko qetnmt koj dcyki xtcoycixkmoy yuif cy suet{koj nmt ciimuox dclcoie coh
`cbkoj dkll qc{`eox/
3/8 Ch~coxcjey mn @mdkle Dcobkoj
Xfe dkjjeyx ch~coxcje xfcx `mdkle dcobkoj mnnety xm dcoby ky xfcx kx htcyxkicll{ iuxy hmzo
xfe imyxy mn qtm~khkoj yet~kie xm xfe iuyxm`ety/ Nmt evc`qle co c~etcje xellet mt qfmoe xtcoycixkmo
imyxy cdmux (4/9> ecif, zfetecy co eleixtmoki xtcoycixkmo imyxy mol{ cdmux (1/31 ecif/
Chhkxkmocll{, xfky oez ifcooel jk~ey xfe dcob cdklkx{ xm itmyy-yell uq-yell xfekt mxfet im`qlev
dcobkoj qtmhuixy coh yet~kiey yuif cy ~efkile lmcoy, itehkx icthy exi/
Nmt yet~kie qtm~khety, @mdkle dcobkoj mnnety xfe oevx yuteyx zc{ xm cifke~e jtmzxf/
Imuoxtkey lkbe Bmtec zfete `mdkle qeoextcxkmo ky oectkoj ycxutcxkmo, `mdkle dcobkoj ky felqkoj
yet~kie qtm~khety koitecye te~eouey ntm` xfe omz yxcxki yudyitkdet dcye/
Clym yet~kie qtm~khety cte koitecykojl{ uykoj xfe im`qlevkx{ mn xfekt yuqqmtxeh `mdkle
dcobkoj yet~kiey xm cxxtcix oez iuyxm ety coh texcko mlh moey/ Xfe dkjjeyx ch~coxcje @mdkle
Dcobkoj qtm~khey xm xfe dcoby ky xfcx kx felqy xm iux hmzo xfe imyxy cy kx*y e~eo `mte eimom`ki
xfco qtm~khkoj xele-dcobkoj nciklkxkey zfete dcoby fc~e xm beeq fuohtehy mn xele-icllety/
Chhkxkmocll{, @mdkle Dcobkoj felqy dcoby xm uqjtche xfe suclkx{ mn yet~kiey coh ocxute mn
;
http://en.wikipedia.org/wiki/Location-based_servicehttp://en.wikipedia.org/wiki/Location-based_service7/31/2019 Project Report Mobile Banking
10/49
iuyxm`et telcxkmoyfkq `cocje`eox/ Uykoj @mdkle Dcobkoj, dcoby ico im``uokicxe xm xfe henkoeh
iluyxet mn ilkeoxy/ Xfe mnnety ico de iuyxm`kweh coh xfky qetymoclkwcxkmo ico jk~e xfe dcobkoj
kohuyxt{ c fuje `klecje, e~eo cx c lmzet imyx/ Cjcko, uykoj xfe yc`e `mdkle ifcooely, dcoby ico
uq-yell coh itmyy-yell xfekt fkjfl{ im`qlev nkocoikcl qtmhuixy xm xfe yqeiknki yex mn iuyxm`ety
zfkif ico de imuqleh zkxf xfe yellkoj yxtcxejkey mn Itehkx Icthy, Fm`e Lmcoy coh Qetymocl Lmcoy
exi/ Mo xfe imoxtct{, xfe yet~kie qtm~khety ico clym ciitue `mte duykoeyy d{ qtm~khkoj xfe @mdkle
Dcobkoj yet~kiey xm xfekt ilkeoxy/ Imuoxtkey lkbe Gcqco, Bmtec mt Ykojcqmte zfete xfe `mdkle
imooeixk~kx{ fcy cltech{ tecifeh kxy ycxutcxkmo, xfe yet~kie qtm~khety ico `cbe fcohym`e duykoeyy
d{ qtm~khkoj chhkxkmocl dcobkoj yet~kiey xm xfe yc`e yxcxki ilkeox dcye/
3/5 @ctbexkoj nmt @mdkle Dcobkoj
@mdkle dcobkoj ky qmkyeh xm deim`e xfe dkj bkllet `mdkle cqqlkicxkmo cteoc/ Fmze~et,
Dcoby jmkoj `mdkle xfe nktyx xk`e oeeh xm xtech xfe qcxf icuxkmuyl{/ Xfe dkjjeyx heikykmo xfcx
Dcoby oeeh xm `cbe ky xfe ifcooel xfcx xfe{ zkll yuqqmtx xfekt yet~kiey mo/ @mdkle dcobkoj xftmujf
co Y@Y dcyeh yet~kie zmulh tesukte xfe lmzeyx c`muox mn ennmtx, ko xet`y mn imyx coh xk`e, dux
zkll omx de cdle xm yuqqmtx xfe null dtecxf mn xtcoycixkmo-dcyeh yet~kiey/ Fmze~et, ko `ctbexy lkbe
Kohkc zfete c dulb mn xfe `mdkle qmqulcxkmo uyety* qfmoey ico mol{ yuqqmtx Y@Y dcyeh yet~kiey,
xfky `kjfx de xfe mol{ mqxkmo lenx/
Mo xfe mxfet fcoh c `ctbex fec~kl{ yej`eoxeh d{ xfe x{qe coh im`qlevkx{ mn `mdkle qfmoeuycje `kjfx de jmmh qlcie xm tmll mn ZCQ dcyeh `mdkle cqqlkicxkmoy/ C ZCQ dcyeh yet~kie ico
lex jm mn xfe oeeh xm iuyxm`kwe uycdklkx{ xm xfe qtmnkle mn ecif `mdkle qfmoe, xfe xtche-mnn dekoj
xfcx kx icoomx xcbe ch~coxcje mn xfe null dtechxf mn necxutey xfcx c `mdkle qfmoe `kjfx mnnet/
@mdkle cqqlkicxkmo yxcohclmoe ilkeoxy dtkoj clmoj xfe dutheo mn yuqqmtxkoj `ulxkqle `mdkle he~kie
qtmnkley/ Ciimthkoj xm xfe Jctxoet Jtmuq, c lechkoj zkteleyy im`quxkoj imoyulxkoj mtjcokwcxkmo,
`mdkle dcobkoj yet~kiey zkll fc~e xm yuqqmtx c `kok`u` mn 51 hknneteox he~kie qtmnkley ko xfe oect
nuxute/ Fmze~et, iutteoxl{ xfe deyx uyet evqetkeoie, heqeohkoj mo xfe icqcdklkxkey mn c `mdkle
qfmoe, ky qmyykdle mol{ d{ uykoj c Yxcohclmoe ilkeox/
@mdkle dcobkoj fcy xfe qmxeoxkcl xm hm xm xfe `mdkle qfmoe zfcx E-`ckl hkh xm xfe Koxetoex/
@mdkle Cqqlkicxkmo dcyeh dcobkoj ky qmkyeh xm de c dkj `-im``etie necxute, coh kn Ymuxf Bmtec*y
nmtc{ koxm `cyy `mdkle dcobkoj ky co{ kohkicxkmo, `mdkle dcobkoj imulh zell de xfe htk~koj ncixmt
xm koitecye ycley mn fkjf-eoh `mdkle qfmoey/ Oe~etxfeleyy, Dcob*y oeeh xm xcbe c fcth coh heeq
31
7/31/2019 Project Report Mobile Banking
11/49
7/31/2019 Project Report Mobile Banking
12/49
Yuif c qc{`eox ky iclleh co `-qc{`eox, co evikxkoj imoieqx ko xfe zmtlh mn `mdkle dcobkoj/ @-
qc{`eoxy zkll de qmyykdle e~eo zfeo xfe qfmoey uyet hmeyox fc~e c dcob ciimuox/ Ko yuif c
ykxucxkmo, c iell qfmoe mzoet du{y qteqckh uokxy ntm` c `mdkle mqetcxmt coh xfeo uyey xfmye uokxy
xm qc{ nmt jmmhy coh yet~kiey cx c qctxoetkoj yet~kie qtm~khet mt texcklet/ Ym`e yee xfky x{qe mn
xtcoycixkmo cy c ~kxcl zc{ xm jex dcyki nkocoikcl yet~kiey xm qmqulcxkmoy ko he~elmqkoj imuoxtkey mt
ko tutcl mt te`mxe ctecy, zfete qemqle cte `mte lkbel{ xm fc~e iell qfmoey xfco dcob ciimuoxy/ Ym
qetfcqy c nuxute im``etikcl nmt `mdkle dcobkoj zkll omx yfmz co C`etkico zm`co fcojkoj ntm`
c ilknn ko xfe Uxcf dchlcohy, dux c Beo{co ~kllcjet uykoj fet iell qfmoe xm `cbe c `moe{ xtcoynet
ko hmzoxmzo Ocktmdk/
3/: Icye Yxuhkey
Qmzetkoj Koxetocxkmocl Mqetcxkmoy zkxf xfe Xeifomlmj{ Ch~coxcje
Dcob mn Dctmhc dejco kxy xtcoynmt`cxkmo gmutoe{ d{ `kjtcxkoj xm Nkocile imte dcobkoj coh e-
Dcobkoj ymluxkmoy xfcx teqlcieh 6 mxfet hkyqctcxe lejci{ y{yxe y citmyy kxy dtcoifey ko 36
imuoxtkey/ Xfe dcoby Moe ymluxkmo/ Moe yxtcxej{ yxcoie zcy c yxtcxejki `m~e xm hexet ~eohmt-
heqeoheoie xfcx fc`qeteh xfe dcoby duykoeyy uyety zfeo xfe{ heykjoeh oez qtmhuixy coh
uqhcxeh duykoeyy tuley/
Ko~eyx`eox ko Xeifomlmj{ [kelhkoj Tkif Hk~kheohy Xmhc{
Kohkcy yeimoh lctjeyx dcob coh c`moj xfe Xmq 451 ko xfe zmtlh, KIKIK Dcob ky c uok~etycl dcob
mnnetkoj c zell hk~etyknkeh qmtxnmlkm mn nkocoikcl yet~kiey/
Xfe dcob fcy cyyexy mn m~et UY( 83 dkllkmo coh m~et 38 `kllkmo iuyxm`ety xftmujf c oexzmtb mn
cdmux 5:1 dtcoifey, 4111 CX@*y coh c 9411 yecx icll ieoxet/
Xeifomlmj{ Eocdleh Cjkle Dcobkoj
KHDK Dcob ky xfe im``etikcl dcobkoj ~eoxute mn lechkoj he~elmq`eox coh nkocoikcl koyxkxuxkmo mn
Kohkc, KHDK/ Cnxet c hexckleh coh tkjmtmuy e~clucxkmo, Nkocile zcy heqlm{eh cx KHDK Dcob xm qmzet
kxy texckl coh imtqmtcxe dcobkoj, xtche nkocoie, cy zell cy imoyu`et coh duykoeyy e-dcobkoj
mqetcxkmoy/
Telkcoie Konmim``, Kohkc
Zfeo Telkcoie Konmim``, Kohkc tmlleh mux kxy IH@C oexzmtb, &cx xfe xk`e xfe `mdkle `ctbex ko
Kohkc zcy yxkll ko kxy koncoi{, coh hcxc yet~kiey zete cl`myx oe~et fecth mnn+ kx `che yute xfcx cll
fcohyexy yuqqmtxeh Gc~c/ Xfe Telkcoie cqqlkicxkmo qlcxnmt`, clym bomzo cy T-Zmtlh dtmujfx Gc~c
34
http://maps.howstuffworks.com/maps-of-utah.htmhttp://maps.howstuffworks.com/maps-of-kenya.htmhttp://www.infosys.com/finacle/casestudies/casestudies-Bank-of-Baroda.asphttp://www.infosys.com/finacle/casestudies/casestudies_icici.asphttp://www.infosys.com/finacle/casestudies/casestudies_idbi.asphttp://maps.howstuffworks.com/maps-of-utah.htmhttp://maps.howstuffworks.com/maps-of-kenya.htmhttp://www.infosys.com/finacle/casestudies/casestudies-Bank-of-Baroda.asphttp://www.infosys.com/finacle/casestudies/casestudies_icici.asphttp://www.infosys.com/finacle/casestudies/casestudies_idbi.asp7/31/2019 Project Report Mobile Banking
13/49
im`qcxkdklkx{ e~eo xm xfe lmzet eoh qfmoey/ Telkcoie uyeh c om~el zc{ xm m~etim`e xfe `e`mt{
lk`kxcxkmoy mn lmzet-eoh `mdkle qfmoey, zfkif fc`qeteh heqlm{koj mn `ulxkqle yxcohclmoe G4@E
dcyeh ilkeoxy/ Koyxech mn yxmtkoj cqqlkicxkmoy yxcxkicll{ mo xfekt iell qfmoey, uyety ciieyy c ykojle
`eou dcyeh cqqlkicxkmo iclleh T-Zmtlh, zfkif imooeixy xfe` xm xfe Telkcoie yet~ety/ Uykoj xfe
`eou dcyeh uyet koxetncie, `mdkle uyety yeleix xfe cqqlkicxkmo, zfkif xfe{ zcox xm tuo coh
hmzolmch xfe` m~et-xfe-ckt xm xfekt iell qfmoey/
39
7/31/2019 Project Report Mobile Banking
14/49
Ifcqxet-4 7Te~kez mn Lkxetcxute
C dtken te~kez mn ym`e mn xfe tele~cox lkxetcxute ky cy uohet7
4/3Kohkco te~kez
Tcojctcgco Im``kxxee&3;69+ fch htczo uq ko 3;69-68 xfe nktyx dlue qtkox nmt im`quxetkycxkmo
coh `eifcokycxkmo ko dcobkoj kohuyxt{ coh lmmbeh koxm `mhclkxkey mn htczkoj uq c qfcyeh qlco nmt
`eifcokycxkmo nmt xfe dcobkoj kohuyxt{ im~etkoj qetkmh 3;65-6;/ Xfe im``kxxee ko kxy teqmtx ko
3;68 teim``eoheh koxtmhuixkmo mn im`quxetkycxkmo coh `eifcokycxkmo cx dtcoif, tejkmocl mnnkie
wmocl mnnkie coh fech mnnkie le~ely mn dcoby/ Ko 3;66 comxfet im``kxxee zcy imoyxkxuxeh uohet xfe
ifckt`coyfkq mn Ht/ Tcojctcgco nmt `cbkoj qlcoy nmt im`quxetkycxkmo nmt xfe oevx nk~e {ecty ntm`
3;;1-;8 nmt xfe dcobkoj kohuyxt{/ Kx kheoxknkeh xfe qutqmye mn im`quxetkycxkmo cy k`qtm~e`eox ko
iuyxm et yet~kie, heikykmo `cbkoj, fmuye beeqkoj coh qtmnkxcdklkx{/ Xfe im``kxxee mdyet~eh xfcx
dcobkoj ky c yet~kie kohuyxt{ coh k`qtm~eh ennkikeoi{ zkll lech xm c ncyxet tcxe mn jtmzxf ko muxqux
coh felq xm evqcoh e`qlm{`eox cll ctmuoh/
Yctcn Im``kxxee &3;;8+, lmmbeh koxm xeifomlmjkicl kyyuey telcxeh xm xfe qc{`eox y{yxe` coh xm
`cbe teim``eohcxkmoy nmt zkheokoj xfe uye mn `mheto xeifomlmj{ ko xfe dcobkoj kohuyxt{/ Xfe
Yctcn im``kxxee teim``eoheh xm yex uq koyxkxuxkmoy nmt eleixtmoki nuohy xtcoynet y{yxe` ko Kohkc/
Xfe im``kxxee clym te~kezeh xfe xeleim``uokicxkmo y{yxe` lkbe uye mn DCOBOEX coh mqxk`u`
uxklkwcxkmo mn YZKNX d{ xfe dcoby ko Kohkc/
Yfete Im``kxxee &3;;5+,teim``eoheh ntc koj mn TDK &ENX y{yxe + tejulcxkmoy uohet 5;
yeixkmo 56 mn xfe Teyet~e dcob mn Kohkc Cix 3;98 &TDK Cix/+, c`eoh`eoxy xm xfe TDK cix coh xm
xfe dcobety dmmb e~kheoie cix, 36;3 cy yfmtx xet` `ecyutey coh eocixkoj mn c nez oez cixy yuif cy
ENX cix, xfe im`quxet `kyuye coh hcxc qtmxeixkmo cix exi/ cy lmoj xet` `ecyutey/
Octcyk`fco Im``kxxee &3;;6+ evc`koey xfe ~ctkmuy kyyuey telcxeh xm xfe xeifomlmj{ uqjtchcxkmo
ko xfe dcobkoj yeixmt, xfe Teyet~e Dcob mn Kohkc cqqmkoxeh Octcyk`fco im``kxxee ko Yeqxe`det
38
7/31/2019 Project Report Mobile Banking
15/49
3;;6/ Xfe im``kxxee imoykyxy mn teqteyeoxcxk~ey ntm` xfe Jm~eto`eox, Teyet~e Dcob mn Kohkc,
dcoby coh ciche`ki koyxkxuxkmoy cyymikcxeh zkxf xfe konmt cxkmo xeifomlmj{/ Xfe im``kxxee heclx
zkxf xfe kyyuey mo xeifomlmj{ uqjtchcxkmo coh mdyet~eh xfcx xfe `myx mn xfe xeifomlmj{ xfcx imulh
de imoykheteh yukxcdle nmt Kohkc ko ym`e nmt` mt xfe mxfet fcy deeo koxtmhuieh ko ym`e hkluxeh
nmt` mt cy c qklmx qtmgeix, dux xfe heykteh yuiieyy fcy omx deeo cifke~eh deicuye mn xfe tecymoy
koxet-clkc lcib mn ilctkx{ coh ietxckox{ mo lejcl kyyuey/ Xfe im` kxxee clym yujjeyxeh
k`qle eoxcxkmo mn xfe oeieyyct{ lejkylcxk~e ifcojey, beeqkoj ko xfe ~kez xfe teim``eohcxkmoy mn
Yfete im``kxxee/
Xfe oeeh nmt chhteyykoj xfe nmllmzkoj kyyuey zcy clym e`qfcykyeh7-
Eoit{qxkmo mo Qudlki Yzkxifkoj Xeleqfmoe Oexzmtb &QYXO+ lkoey
Ch`kyykmo mn eleixtmoki nkley cy e~kheoie
Xtecxkoj Eleixtmoki Nuohy Xtcoynety mo qct zkxf itmyyeh ifesueyhtcnxy nmt qutqmyey mn Koim`e
Xcv exi/
Eleixtmoki Teimth beeqkoj
Qtm~khe hcxc qtmxeixkmo
K`qle`eoxcxkmo mn hkjkxcl ykjocxutey
Ilctknkicxkmo mo qc{`eox nkoclkx{ ko icye mn ENX
Xcbkoj koxm imoykhetcxkmo xfe teim``eohcxkmoy d{ ~ctkmuy im``kxxeey cqqmkoxeh d{ TDK
coh jukhelkoey mn TDK, dcoby fc~e yxctxeh uykoj KX xm cuxm`cxe dcobkoj xtcoycixkmoy cohqtmieyyey/
Gcko coh Fuohcl &411>+ mdyet~eh xfcx tcqkh ifcojey ko xfe nkocoikcl yet~kiey eo~ktmo`eox -
koitecyeh im`qexkxkmo d{ oez qlc{ety, qtmhuix koom~cxkmoy, jlmdclkwcxkmo coh xeifomlmjkicl
ch~coie`eox - fc~e leh xm c `ctbex ykxucxkmo zfete dcxxle nmt iuyxm`ety fcy deim`e koxeoye/ Ko
mthet xm tkye uq xm xfe ifclleojey, yet~kie qtm~khety cte e~eo `mte koxeteyxeh xm eofcoie xfekt
uohetyxcohkoj mn imoyu`et defc~kmt qcxxetoy/ Xfky qcqet evc`koey xfe nmtiey xfcx ico cix cy
dcttkety ko `mdkle dcobkoj yet~kie chmqxkmo/ C sucoxkxcxk~e yut~e{ yfehy `mte lkjfx mo xfky
teyectif kyyue/ Xfe hcxc zcy imlleixeh ntm` c yut~e{ ko xfe Omtxfeto tejkmo mn Kohkc coh koiluhey
991 teyqmoheoxy/
35
7/31/2019 Project Report Mobile Banking
16/49
4/4 Koxetocxkmocl Te~kez
Gcokie ex/ cl/ &4114+ dcyeh mo koxet~kezy zkxf nmut dcoby ko Fmoj Bmoj omxeh xfcx dcoby ~kez xfe
Koxetoex cy dekoj c yuqqle`eoxct{ hkyxtkduxkmo ifcooel nmt xfekt qtmhuixy coh yet~kiey ko chhkxkmo xm
mxfet nmt`y mn hkyxtkduxkmo ifcooely yuif cy Cuxm`cxeh Xellet @cifkoey &CX@y+, qfmoey, `mdkle
qfmoey coh dcob dtcoifey/ Dcyki xtcoycixkmoy coh yeiutkxkey xtchkoj cte xfe `myx qmqulct x{qey mn
mqetcxkmoy xfcx iuyxm`ety ictt{ mux ko Koxetoex dcobkoj/
Luyxykb &4119+ dcyeh mo xfe yut~e{ mn evqetxy mn e-dcobkoj ko Eyxmokco dcoby nmuoh xfcx Eyxmokc
fcy cifke~eh ykjoknkicox yuiieyy ko k`qle`eoxcxkmo mn e-dcobkoj coh clym mo xfe xmq mn xfe lkyx ko
e`etjkoj imuoxtkey/ Cll xfe `cgmt dcoby cte he~elmqkoj e-duykoeyy cy moe mn xfe imte yxtcxejkey nmt
nuxute he~elmq`eox/
Czc`lef ex/ cl/ &4119+ nmuoh xfcx dcoby ko Gmthco cte omx null{ uxklkwkoj imoieqxy coh cqqlkicxkmoy
mn zed dcobkoj/ Ko im`qctkymo xm he~elmqeh koxetocxkmocl `ctbexy, kx ky nckt xm yc{ xfcx xfky yeixmt
ky lctjel{ uohe~elmqeh/ Koheeh, mol{ xzm dcoby mnneteh lk`kxeh ou`det mn yet~kiey xftmujf xfekt
zed/ Xfe `cgmt ifclleoje ncikoj nutxfet he~elmq`eox mn zed dcobkoj ko Gmthco ky, nmt evc`qle,
xfe fkjf imyx mn xeleim``uokicxkmo/ Comxfet ele eox ky xfe omo-c~cklcdklkx{ mn konmt`cxkmo
xeifomlmjkey, qcibcjey, ymluxkmoy coh fu co teymutiey, zfkif nciklkxcxey mqxk`u` uye mn
xeifomlmj{/ Xfe yxuh{ te~ecleh xfcx Gmthcokco dcoby fc~e deeo yuiieyynul ko xfe koxtmhuixmt{qfcye mn zed dcobkoj/ Fmze~et, Gmthcokco dcoby cte tesukteh xm `m~e xmzcthy zed dcobkoj
uycje zkxf c ~kez xm imohuixkoj tecl nkocoikcl xtcoycixkmoy coh k`qtm~koj eleixtmoki iuyxm`et
telcxkmoy/
Uookxfco ex cl/ &4113+ yxuhkeh xfe htk~ety nmt ifcoje ko xfe e~mluxkmo mn xfe dcobkoj yeixmt coh
xfe `m~e xmzcthy eleixtmoki dcobkoj d{ nmiuykoj mo xzm eimom`key Cuyxtclkc coh Kohkc/ Xfe qcqet
nmuoh xfcx Cuyxtclkc ky c imuoxt{ zkxf Koxetoex tech{ kontcyxtuixute cy nct cy xeleim``uokicxkmo,
yeiute qtmxmimly, QI qeoextcxkmo coh imoyu`ety lkxetci{ ky imoietoeh/ Kohkc, d{ im`qctkymo, ky
m~etzfel`eh d{ zecb kontcyxtuixute, lmz QI qeoextcxkmo, he~elmqkoj yeiutkx{ qtmxmimly coh
imoyu`et teluixcoie ko tutcl yeixmt/ Clxfmujf `co{ `cgmt dcoby fc~e yxctxeh mnnetkoj Koxetoex
dcobkoj yet~kiey, xfe ylmz qcie zkll imoxkoue uoxkl xfe itkxkicl `cyy ky cifke~eh nmt QI, Koxetoex
imooeixkmoy coh xeleqfmoey/ Fmze~et, xfe uqyutje mn KX qtmneyykmocly zkxf jtmzkoj he`cohy ky
3>
7/31/2019 Project Report Mobile Banking
17/49
qteyyutkoj xfe jm~eto eox coh dutecuitci{ ko xfe imuoxt{ xm yuqqmtx coh he~elmq oez kokxkcxk~ey
nmt c ncyxet yqtech mn Koxetoex Dcobkoj/ Xfe eimom`{ ky ilcyykicll{ xfe icxif-uq moe, xt{koj xm
he~elmq coh icxif uq zkxf lechkoj eimom`key/
Zctky &411:+ imoiluheh xfcx xfe qutqmye mn xfky teyectif teqmtx ky xm cocl{ye xfe `mdkle qc{`eox
`ctbex ykwe coh kxy te~eoue dcyky, cy zell cy chmqxkmo dmxxleoeiby, ko ~kez mn eyxcdlkyfkoj xfe
chmqxkmo coh heqlm{`eox mn `mdkle dcobkoj yet~kiey ko Xfe Oexfetlcohy/ Xfe teyectif teqmtx
heyitkdey ~ctkmuy cyqeixy zkxf tejcth xm `mdkle qc{`eoxy`mdkle dcobkoj ko Xfe Oexfetlcohy/
Kyyuey lkbe k`qle`eoxcxkmo, tejulcxmt{ ntc`ezmtb, eyxk`cxeh duykoeyy icye, heqlm{`eox yieoctkmy,
teim``eoheh duykoeyy `mhel, c YZMX cocl{yky mn xfe xeifokicl ymluxkmoy, mtjcokwcxkmocl
dmxxleoeiby, co cocl{yky mn xfe tecymoy nmt yuiieyy coh ncklutey, coh mqeo kyyuey coh ifclleojey cte
chhteyyeh/ Xfe `cko ck` ky xm xt{ xm coyzet xfe sueyxkmo zfexfet xfete ky c `ctbex ko XfeOexfetlcohy nmt `mdkle dcobkoj yet~kiey, coh qtm~khkoj co cocl{yky mn zf{ @-dcobkoj yet~kiey
fc~e omx deeo ym yuiieyynul ko Xfe Oexfetlcohy/
Ykzkoybc &411;+ imoiluheh xfcx Xfe nkocoikcl koom~cxkmoy coh koitecyeh koxejtcxkmo mn icqkxcl
`ctbexy fc~e `che xfe ocxute mn dclcoie mn qc{`eoxy xut`mkl `uif `mte im`qlev, xfco heyitkdeh
d{ nktyx jeoetcxkmo `mhely/ Xfe ye~ete nkocoikcl itkyey, zfkif etuqxeh ko 3;;1*y ko `co{ yee`kojl{
$ko~uloetcdle$ eimom`key xfcx ko `myx icyey zete ifctcixetkweh d{ c dclcoieh duhjex coh c `mheyx
qudlki hedx fc~e xutoeh czc{ xfe cxxeoxkmo mn cocl{yxy coh qmlki{ cbety ntm` nkyicl ~ctkcdley
xmzcthy mxfet hexet`kocoxy/ Xfe nkyicl ncixmty, omoexfeleyy, yxkll te`cko c`moj k`qmtxcox icuyey mn
nkocoikcl xutduleoiey, eyqeikcll{ ko e`etjkoj `ctbexy, zfcx fcy deeo `cokneyxeh d{ xfe 3;;63;;;
itkyey mn NYU &Nmt`et Ym~kex Uokmo+ eimom`key/ Xfe qutqmye mn xfky qcqet ky xm te-evc`koe xfe
xfemtexkicl coh e`qktkicl lkoby dexzeeo nkyicl yeixmt coh xfe e`etjeoie mn nkocoikcl itkyey, zkxf co
e`qfcyky mo xtcoykxkmo eimom`key/
Kx muxlkoey xfe `cko xfemtexkicl ifcooely coh yeeby nmt xfe e`qktkicl e~kheoie mn xfe
konlueoie mn nkyicl yeixmt mo xfe ~uloetcdklkx{ xm iutteoi{ itkyey ko he~elmqkoj coh xtcoykxkmo
imuoxtkey/ Uykoj c lctje yc`qle mn he~elmqkoj coh xtcoykxkmo imuoxtkey, kx evc`koey xfe qcxxeto mn
nkyicl ~ctkcdley denmte coh hutkoj xfe itkyky, xm yee zfexfet, mo c~etcje, xfe defc~kmt mn nkyicl
~ctkcdley hutkoj c itkyky ky hknneteox nmt` xtcosukl qetkmhy/ Xfe teyulxy kohkicxe, xfcx ko xfe icye mn
he~elmqkoj cy zell cy Ieoxtcl Eutmqeco coh IKY imuoxtkey, xfe itkyky ky, mo c~etcje qteieheh d{
3:
7/31/2019 Project Report Mobile Banking
18/49
lctjet, xfco ko omt`cl xk`ey, nkyicl henkikxy coh fkjfet le~el mn qudlki hedx/ Xfe qcqet clym cyyeyyey
xfe teieox yetkey mn nkocoikcl itkyey xfcx fc~e e`etjeh ko NYU eimom`key/ Xfeye xutduleoiey, fc~e
moie cjcko he`moyxtcxeh xfe ituikcl tmle mn nkyicl yuyxckocdklkx{ ko xfe m~etcll ~uloetcdklkx{ xm
oejcxk~e evxetocl he~elmq`eoxy/ Xfe NYU imuoxtkey, zfkif evqetkeoieh c itkyky, hkh, mo c~etcje,
evfkdkx `mte zkheyqtech nkyicl zecboeyyey cohmt xfekt evxetocl lkcdklkxkey zete `mte ~uloetcdle xm
xutduleoiey xfco mxfet imuoxtkey ko xfcx jtmuq/ Fmze~et, xfe nkyicl k`dclcoiey mn NYU eimom`key
zete omx guyx c imoyesueoie mn xfe imohuixeh nkyicl qmlki{/ Xfe{ zete clym c `cokneyxcxkmo mn xfe
heeqet yxtuixutcl yfmtxim`kojy coh xfe lcib mn imoykyxeox tenmt`y7 ymnx duhjex imoyxtckoxy citmyy
xfe eimom`{, zecb jm~eto`eoxy, koennkikeox xcv y{yxe y, Ym~kex-x{qe duhjex evqeohkxutey/
M~etcll, e`qktkicl teyectif kohkicxey xfcx ko he~elmqkoj coh xtcoykxkmo imuoxtkey, nkyicl ~ctkcdley
te`cko c`moj ncixmty xfcx koitecye xfe lkbelkfmmh mn evifcoje tcxe coh nkocoikcl qteyyutey/
Gcbudkcbcoh Bciwmtmzybk &411;+ nmuoh xfcx Yc~koj, Ko~eyx eox, Nkocoikcl Koxejtcxkmo coh NHK
ko Ieoxtcl Eutmqe7 E~kheoie mo hm`eyxki yc~kojy coh ko~eyx`eoxy ko kohuyxtkclkyeh imuoxtkey
kohkicxey xfcx icqkxcl `ctbexy cte omx qetneixl{ koxejtcxeh/ Mo xfe imoxtct{, ~ctkmuy `ecyutey mn
nkocoikcl koxejtcxkmo qtm~e xfcx icqkxcl fcy deim`e fkjfl{ `mdkle/ Xfky qcqet qteyeoxy xfemtexkicl
evqlcocxkmoy nmt xfky ncix, hcxc mo xfe Eutmqeco Uokmo $Omtxfeto$ coh $Ymuxfeto$ yxcxey coh
eyxk`cxkmoy mn xfe yc~koj-ko~eyx`eox telcxkmo nmt ym`e e`etjkoj Ieoxtcl coh Ecyxeto Eutmqeco
imuoxtkey &IEEIy+/ Kx zcy nmuoh xfcx hm`eyxki ko~eyx`eoxy ko Qmlcoh, Fuojct{, Eyxmokc, coh xfeIweif Tequdlki fc~e deeo qctxl{ nkocoieh d{ NHK konlmzy ko teieox {ecty/ C yk`klct ykxucxkmo zcy
xcbkoj qlcie ko xfe ym-iclleh $Ymuxfeto$ Eutmqe ko xfe 3;61y/ Xfete fcy deeo c jemjtcqfkicl yfknx
ko NHK konlmzy ntm` Ymuxfeto EU imuoxtkey xm `mte he~elmqeh IEEIy ko xfe `kh-3;;1y/ Kx yee`y
qmyykdle xfcx ncyx jtmzkoj NHK konlmzy ko Qmlcoh coh ko Eyxmokc imulh fc`qet xfe nuxute jtmzxf mn
yc~koj tcxe/ Xfe Koxetcixkmoy dexzeeo Qtk~cxe Yc~kojy coh Jm~eto`eoxy Duhjex Henkikxy7 Xfky
qcqet cxxe`qxy xm cyyeyy xfe konlueoie mn jm~eto eox duhjex henkikx mo qtk~cxe yc~koj tcxe, zkxf
yqeikcl e`qfcyky mo Qmlcoh coh mxfet xtcoykxkmo eimom`key/ Xfe xfemtexkicl qtehkixkmoy imoietokoj
xfe hkteix k`qcix mn duhjex cixkmoy mo qtk~cxe yc~kojy cte jk~eo d{ xfe Tkicthkco-Dcttm
Esuk~cleoie Xfemte` coh xfe Oem-ilcyykicl ~kez/ Evkyxkoj e`qktkicl teyectif mo xfe imtteixoeyy
mn xfe Tkicthkco ~etyuy xfe Ilcyykicl ~kez ky lctjel{ koimoiluyk~e/ C yk`qle e`qktkicl cocl{yky nmt
Qmlcoh kohkicxey xfcx ko {ecty 3;;3-3;;: xfete zcy om yxtmoj Tkicthkco-x{qe telcxkmoyfkq dexzeeo
xfe jm~eto`eox oex leohkoj coh qtk~cxe yc~kojy/ Xfete ky fmze~et c qmyykdklkx{ mn xfe evkyxeoie mn
36
http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=594240http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=1323993http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=594240http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=13239937/31/2019 Project Report Mobile Banking
19/49
c zecb nmt` mn Tkicthkco Esuk~cleoie ko Qmlcoh, zfeo moe cyyu`ey, xfcx xfe ymikcl yeiutkx{ ky
xtecxeh hknneteoxl{ xfco xfe teyx mn jm~eto`eox oex leohkoj, coh xfetenmte ymikcl yeiutkx{ dclcoie ky
eviluheh ntm` jm~eto`eox duhjex dclcoie/ Fmze~et, `uif lmojet xk`e yetkey ky oeeheh xm htcz
co{ yxtmoj imoiluykmoy/ Konlueoie mn Koxeteyx Tcxey mo Itehkxy coh Heqmykxy mn Omo-nkocoikcl
Yeixmt ko Qmlcoh7 Xfe `cko qutqmye mn xfky qcqet ky xm cocl{ye ncixmty xfcx konlueoie xfe `cjokxuhe
mn itehkxy coh heqmykxy felh d{ fmuyefmlhy coh eoxetqtkyey/ Xfe cocl{yky ky qetnmt`eh nmt xfe
qetkmh 3;;8-3;;6 uykoj suctxetl{ xk`e-yetkey hcxc/ Xfe `cjokxuhe mn itehkxy coh heqmykxy zcy
kokxkcll{ yuqqmyeh xm heqeoh mo JHQ, tecl koxeteyx tcxe, tecl evifcoje tcxe, coh @4F tcxkm
&evqlckokoj xfe he~elmq`eox mn dcobkoj yeixmt ko Qmlcoh+/ Cuxfmty imoiluhe xfcx xfe jtmzxf tcxe
mn wlmx{ heom`kocxeh heqmykxy felh dmxf d{ fmuyefmlhy coh d{ eoxetqtkyey ky qmykxk~el{ imttelcxeh
zkxf tecl koxeteyx tcxe, coh xfcx xfky telcxkmo ky yxtmojet ko xfe icye mn fmuyefmlhy/ Kx ico de yckh xfcx
xfe he~elmq`eox mn dcobkoj yeixmt ko Qmlcoh konlueoiey xfe jtmzxf mn itehkxy coh heqmykxy felh d{
fmuyefmlhy, dux kx hmey omx cnneix xfe defc~kmt mn nkt`y/ Kx yee`y xfcx JHQ konlueoiey xfe jtmzxf
tcxe mn heqmykxy, zfkle kx fcy om enneix mo xfe he`coh nmt itehkxy ko Qmlcoh/ C ifcoje ko xfe tecl
koxeteyx tcxe `cxxety mol{ nmt imtqmtcxe cixkmoy/ hm`eyxki yc~kojy, ko~eyx`eoxy, icqkxcl `ctbexy,
jm~eto`eox duhjex henkikx, xtcoykxkmo imuoxtkey, Qmlcoh, `cjokxuhe mn itehkxy coh heqmykxy/
Xmctybk &411;+ heyitkdeh xfe h{oc kiy coh yxtuixute mn qudlki evxetocl lkcdklkxkey ko Dclxki
imuoxtkey7 Eyxmokc, Lcx~kc, Lkxfucokc coh ko yeleixeh imuoxtkey mn xfe Im``mozeclxf mnKoheqeoheox Yxcxey7 Bcwcbfyxco, B{tj{w Tequdlki, @mlhm~c, Tuyykco Nehetcxkmo, Ubtckoe/ Xfe
`cko nkohkoj mn xfe qcqet ky xfcx clxfmujf xfe qteyeox le~el mn evxetocl qudlki hedx mn xfeye
imuoxtkey ky omx lctje, kxy jtmzxf tcxe fcy deeo ~et{ fkjf/ Xfe `myx tcqkh jtmzxf m~et xfe zfmle
3;;4-3;;> qetkmh, ko qetieoxcje qmkoxy, zcy mdyet~eh ko B{tj{w Tequdlki coh @mlhm~c7 xfekt hedx
xm JHQ tcxkmy fc~e koitecyeh d{ m~et 81 qetieoxcje qmkoxy/ Yuif tcxe mn jtmzxf ky ~et{ fkjf, `uif
fkjfet xfeo xfe c~etcje jtmzxf tcxe mn xfe xmxcl qudlki lkcdklkxkey ko Zeyxeto MEIH imuoxtkey coh
ilectl{ uoyuyxckocdle ko xfe lmoj tuo/ Xfe hedx xm JHQ tcxkm koitecye zcy clym sukxe lctje - cdm~e
31 qetieoxcje qmkoxy - ko Bcwcbfyxco, Ubtckoe coh Lkxfucokc/ Clxfmujf kx ky im`qctcdle xm xfe
c~etcje jtmzxf mn qudlki lkcdklkxkey mn Zeyxeto MEIH imuoxtkey, kx yee`y xm de evieyyk~e ko icye mn
imuoxtkey, xfcx fc~e uoymqfkyxkicxeh coh `uif leyy he~elmqeh nkocoikcl `ctbexy cy zell cy `uif
lmzet koxetocxkmocl itehkdklkx{/ Xfe `cko icuye mn xfe tcqkh koitecye ko qudlki dmttmzkoj mn xfe
yeleixeh imuoxtkey fc~e deeo lctje coh qetykyxeox nkyicl k`dclcoiey/ C nutxfet qtmlmojeh tcqkh
3;
7/31/2019 Project Report Mobile Banking
20/49
koitecye mn jm~eto`eox hedx ky uoyuyxckocdle - e~eo xfe qteyeox hedx yet~kie tesukte`eoxy cte
quxxkoj c yudyxcoxkcl qteyyute mo xfe duhjex/ Xfetenmte kx ky ituikcl, xfcx xfe cuxfmtkxkey qutyue ko
xfe ennmtx xm iutd nkyicl k`dclcoiey/
4/9 Teyectif jcqy
Cdm~e te~kez mn lkxetcxute fkjflkjfxeh xfcx ectlket teyectifety fch yxuhkeh xfe ~ctkmuy cyqeixy mn
`mdkle dcobkoj, kxy koxtmhuixkmo, he~elmq`eox, chmqxkmo d{ xfe iuyxm`ety, kxy yuiieyy coh yeiutkx{
telcxeh kyyuey/ Dux ectlket teyectifety fch omx yxuhkeh xfe iuyxm`ety qetieqxkmoy xmzcthy @mdkle
Dcobkoj yet~kie/ Xfetenmte, xfe qteyeox yxuh{ xkxleh Iuyxm ety Qetieqxkmoy xmzcthy @mdkle
Dcobkoj7 C Yxuh{ mn Yktyc ikx{ ky uohetxcbeo xm nkll xfky jcq/
4/8 TENETEOIEY7
41
7/31/2019 Project Report Mobile Banking
21/49
3/ Tcojctcgco &3;69+, Xeifomlmjkicl Koom~cxkmo ko Dcobkoj coh Qc{`eoxy7 Kohuyxt{ Xteohy coh
K`qlkicxkmoy nmt Dcoby, Mnnkie mn xfe Im`qxtmllet mn xfe Iutteoi{, Suctxetl{ Gmutocl, ^ml/ 3:,
Om/ 9/
4/ Yctcn &3;;8+, Zfm Mnnety @mdkle Dcobkoj= Mnnkie mn xfe Im`qxtmllet mn xfe Iutteoi{,
Suctxetl{ Gmutocl, ^ml/ 3;, Om/ 4/
9/ Yfete &3;;5+, @mdkle Dcobkoj7 He~elmq`eoxy coh Qtmyqeixy, Zmtbkoj Qcqet, Ieoxet nmt
Konmt`cxkmo Qmlki{ Teyectif, Fct~cth Uok~etykx{/
8/ Octcyk`fco &3;;6+, @mdkle Dcobkoj7 Zfete hmey Kohkc Yxcoh= Gmutocl mn Imoxe qmtct{
@cocje eox, ^mlu`e 4, Om/ 3/
5/ Gcko, Fuohcl &411>+, @mdkle Dcobkoj ko Omtxfeto Tejkmo mn Kohkc7 C Omxe mo E~mluxkmo mn
Yet~kiey coh Imoyu`et TecixkmoyGmutocl mn Koxetoex Dcobkoj coh Im``etie, ^mlu`e 5, Om/ 3/
>/ Zctky, Yfckyxc &411:+, Hm @mdkle Dcobkoj Cixk~kxkey Chh ^clue= Xfe Kxclkco Dcob
Evqetkeoie, Oexfetlcohy/
:/ Ykzkoybc, Gmcooc &411;+, Ilkib coh @mtxct mn Texckl Dcobkoj7 C Icye Yxuh{ ko Fmoj Bmoj,
Oco{coj Duykoeyy Yifmml, Oco{coj Xeifomlmjkicl Uok~etykx{/
6/ Gcbudkcb, @cljmtwcxc2 Bciwmtmzybk, Qczel,&411;+, Ycuhk Ctcdkco Dcoby mo xfe Zed,
Gmutocl mn @mdkle Dcobkoj coh Im``etie, ^ml/>, Om/ 3/
;/ Xmctybk, Xm`cyw &411;+, C Qtmxmx{qe mn c Texckl @mdkle Dcobkoj nmt Xfck Iuyxm`ety,^ml/5/
31/ Luyxykb, M& 4119+, E-Dcobkoj ko Eyxmokc7 Tecymoy coh Deoenkxy mn Tcqkh Jtmzxf, Btmmo .
Eimom`{, Om/ 9/
33/Uookxfco, I/ T/ coh Yzcx`co, Q/ &4113+, Edcobkoj Chcqxcxkmo coh Hmx/Im` ^kcdklkx{ C
Im`qctkymo mn Cuyxtclkco coh Kohkco Evqetkeoiey ko xfe Dcobkoj Yeixmt, Zmtbkoj Qcqet, Yifmml
mn @cocje`eox Konmt`cxkmo Y{yxe`y, Hecbko Uok~etykx{, Om/ 38/
43
http://www.arraydev.com/commerce/JIBC/0103_02.htmhttp://www.arraydev.com/commerce/JIBC/0103_02.htm7/31/2019 Project Report Mobile Banking
22/49
34/Gcokie, Hc~kh coh Heooky &4114+, Ilkib coh @mtxct mn Texckl Dcobkoj7 C Icye Yxuh{ ko Fmoj
Bmoj, Oco{coj Duykoeyy Yifmml, Oco{coj Xeifomlmjkicl Uok~etykx{/
39/ Czc`lef T, E~coy G coh @cfcxe C/ &4119+, Koxetoex Dcobkoj ko E`etjeoi{ @ctbexy Xfe
Icye mn Gmthmo - C Omxe,Gmutocl mn Koxetoex Dcobkoj coh Im``etie, ^ml/ 6, Om/ 3, Guoe/
Ifcqxet- 97 Teyectif Heykjo
44
7/31/2019 Project Report Mobile Banking
23/49
Xfky ifcqxet koiluhey xfe tcxkmocle, yimqe, mdgeixk~ey, hcxc imlleixkmo, hcxc cocl{yky, mtjcokwcxkmo
coh lk`kxcxkmoy mn xfe Yxuh{/
9/3 Tcxkmocle mn xfe Yxuh{Xfe `cko tecymo mn hmkoj xfe yxuh{ ky xfcx xfete ky om yut~e{ fcy deeo hmoe cdmux xfe iuyxm`ety
qetieqxkmoy xmzcthy @mdkle Dcobkoj ko Yktyc Ikx{ xfcxy zf{ xfky yxuh{ fcy deeo imohuixeh/
Xfe teyqmoye ky xcbeo ntm` xfe iuyxm`ety d{ sueyxkmoockte `exfmh mn hcxc imlleixkmo/
Yimqe mn xfe Yxuh{
Kx hecly zkxf mol{ nkohkoj mux iuyxm`ety qetieqxkmo coh czcteoeyy xmzcthy yet~kie mn `mdkle
dcobkoj mt qfmoe dcobkoj ko dcobkoj yeixmt/ Xfe yxuh{ ky teyxtkixeh xm imlleixkoj xfe mqkokmo mn xfe
teyqmoheoxy xmzcthy `mdkle dcobkoj/ Xm mdxcko xfe yqeiknkeh mdgeixk~ey c teyectif heykjo zcy
he~elmqeh/ Xfe hcxc zete imlleixeh d{ ch`kokyxetkoj xfe sueyxkmoockte xm 311 yc`qle teyqmoheoxy/
Xfe qteyeox yxuh{ im~ety xfe ~ctkmuy cyqeixy mn `mdkle dcobkoj ko Yktyc Ikx{/
Mdgeixk~ey mn xfe Yxuh{
Xm nkoh mux xfe iuyxm`ety qetieqxkmoy coh czcteoeyy xmzcthy `mdkle dcobkoj/
Xm nkoh mux zfcx x{qe mn e-dcobkoj yet~kiey cte uyeh d{ `cgmtkx{ mn teyqmoheoxy/
Xm nkoh zfcx cte xfe qtmdle`y cte ncieh d{ xfe iuyxm`ety zfkle uykoj `mdkle dcobkoj/
Xm nkoh mux xfe iuyxm`ety zfm zkll imoxkoue coh teim` eoh mxfety nmt uykoj `mdkle dcobkoj
ko nuxute/
Teyectif Heykjo
Xfe teyectif yxuh{ icttkeh mux ky heyitkqxk~e coh hkcjomyxki ko ocxute/ Heyitkqxk~e teyectif
koiluhey yut~e{y coh ncix nkohkojy coh eosuktey mn hknneteox bkohy/ Xfe `cgmt qutqmye mn xfeye
x{qey mn teyectif ky heyitkqxkmo mn yxcxey mn cnnckty cy kx evkyxy cx qteyeox/ Xfe `cko ifctcixetkyxkiy
mn xfky `exfmh cte xfcx xfe teyectifet fcy om imoxtml m~et xfe ~ctkcdley2 fe ico mol{ teqmtx zfcx fcy
deeo fcqqeoeh mt zfcx ky fcqqeokoj/
49
7/31/2019 Project Report Mobile Banking
24/49
7/31/2019 Project Report Mobile Banking
25/49
9/: Lk`kxcxkmoy
Hue xm xk`e imoyxtckox, c yc`qle mn 311 teyqmoheoxy zcy ifmyeo xm teqteyeox xfe zfmle
qmqulcxkmo mn iuyxm`ety dcyeh mo xfe imo~eokeoie yc qlkoj/
Ko heqxf yxuh{ zcy omx qmyykdle deicuye mn lk`kxeh xk`e2 fmze~et yunnkikeox hcxc zcy
imlleixeh xm hm xfe guyxkie xm xfe teqmtx/
Xfe nkohkojy coh xfe cocl{yky ky im`qlexel{ dcyeh mo xfe mqkokmo mn xfe teyqmoheoxy/
Xfe yxuh{ zcy lk`kxeh xm Yktyc Ikx{ mol{/
Lcib mn bomzlehje ky c dkj qtmdle` ko imohuixkoj xfe teyectif/
45
7/31/2019 Project Report Mobile Banking
26/49
Ifcqxet-87 Cocl{yky coh Koxetqtexcxkmo
Xfky ifcqxet ky cdmux hcxc cocl{yky coh koxetqtexcxkmo cdmux xfe iuyxm`et qetieqxkmo mn xmzcthy
@mdkle dcobkoj/ Kx imoykyxy mn ~ctkmuy xcdley mo xfe dcyky mn xzm he`mjtcqfki ncixmty yuif cy cje
jtmuq coh koim`e le~el mn teyqmoheoxy ko hknneteox qctc`exety/
8/3 E-dcobkoj yet~kiey uyeh d{ qemqle
Xcdle 8/3 yfmzy xfcx teyqmoheox jc~e fkjfeyx tcob xm itehkx icthy cy xmxcl yimte mn itehkx icth ky
48>2 xfe 4oh tcob ky jk~eo xm CX@ cy kxy xmxcl yimte ky 43:/ Teyqmoheoxy fc~e jk~eo xfe 9th tcob xm
koxetoex dcobkoj zfmye xmxcl yimte ky 43>/ @mdkle Dcobkoj jmx xfe lcyx tcob/ Kx yfmzy xfcx uykoj
itehkx icth ky `mte qmqulct c`moj teyqmoheoxy coh `mdkle dcobkoj ky lecyx qmqulct/
Xcdle 8/3
E-dcobkoj yet~kiey uyeh d{ xfe Teyqmoheoxy
E-dcobkoj
yet~kiey
TCOBY &YIMTE+ XMXCL
YIMTE
TCOB
3 4 9 8
CX@ 41 &61+ 45&:5+ 44&88+ 36&36+ 43: 4
@MDKLE
DCOBKOJ
39 &54+ 48&:4+ 4:&58+ 43&43+ 3;; 8
KOXETOEX
DCOBKOJ
36 &:4+ 4>&:6+ 45&51+ 3>&3>+ 43> 9
ITEHKX
ICTH
46&334+ 94&;>+ 39&4>+ 34&34+ 48> 3
Ymutie7 Yut~e{
8/4/3 Cje coh Jeohet-zkye Qtmnkle mn Teyqmoheoxy
Ko xfe qteyeox yxuh{ xfe teyqmoheoxy zfm cte ko xfe cje jtmuq mn 36-48 {ecty fc~e 36 `cley coh 34
ne`cley /@cgmtkx{ mn xfe `cley delmojy xm cje jtmuq mn 45-98 {ecty coh ~et{ nez k/e/ 51->8 {ecty
cje jtmuq fc~e mol{ 39 teyqmoheoxy zfkif ico de yeeo ntm` xfe xcdle 8/4/3/
4>
7/31/2019 Project Report Mobile Banking
27/49
Xcdle 8/4/3
Cje coh Jeohet -zkye Qtmnkle mn Teyqmoheoxy
Cje&{ty/+Jeohet
Xmxcl@cle Ne`cle
36-48 36 34 9145-98 45 ; 98
95-8; 44 9 48
51->8 31 9 34
Xmxcl :5 45 311Ymutie7 Yut~e{
8/4/4Koim`e coh Jeohet-zkye Qtmnkle mn Teyqmoheoxy
Xfe teyqmoheoxy zfm delmoj xm koim`e leyy xfco Ty/411111 fc~e 45 `cley coh 31 ne`cley/
@cgmtkx{ mn xfe `cley delmojy xm koim`e dexzeeo Ty/411113-511111 coh ~et{ nez qemqle k/e/
cdm~e Ty/3111111/
Xcdle 8/4/4
Koim`e coh Jeohet-zkye Qtmnkle mn Teyqmoheoxy
Koim`e&Ty/+Jeohet
Xmxcl@cle Ne`cle
Leyy xfco Ty/ 411111 45 31 95
Ty/411113-511111 91 6 96Ty/511113-3111111 34 > 36
Cdm~e Ty/ 3111111 6 3 ;
Xmxcl :5 45 311Ymutie7 Yut~e{
8/9/3 Cje coh Suclknkicxkmo-zkye Qtmnkle mn Teyqmoheoxy
Xcdle 8/9/3 yfmzy xfcx teyqmoheox mn cje jtmuq dexzeeo 36-48 {ecty zfmye suclknkicxkmo ky `cxtki
uye ~et{ leyy mdkle dcobkoj coh qemqle mn cje jtmuq dexzeeo 45-98 {ecty uye `mdkle dcobkoj ko
lctje ou`det/
Xcdle 8/9/4
4:
7/31/2019 Project Report Mobile Banking
28/49
Cje coh Suclknkicxkmo-zkye Qtmnkle mn Teyqmoheoxy
Cje &{ty/+
Suclknkicxkmo Xmxcl
@cxtki "4 Jtchucxkmo Qmyx
Jtchucxkmo
coh cdm~e
36-48 8 5 > 3: 94
45-98 3 31 34 31 99
95-8; 3 5 31 5 43
51->8 8 8 9 9 38
Xmxcl 31 48 93 95 311YMUTIE7 YUT^E[
8/9/4 Koim`e coh Suclknkicxkmo-zkye qtmnkle mn Teyqmoheoxy
Xcdle 8/9/4 heqkixy xfe teyulx mn xfe teyqmoheoxy zfmye suclknkicxkmo ky `cxtki coh zfmye koim`e
le~el ky leyy xfco Ty/ 411111 coh cdm~e Ty/ 3111111 uye `mdkle dcobkoj dux teyqmoheox mn koim`e
le~el dexzeeo Ty/ 411113-3111111 hmey omx uye `mdkle dcobkoj/
Xcdle 8/9/4
Koim`e coh Suclknkicxkmo-zkye Qtmnkle mn Teyqmoheoxy
Koim e &Ty/+
Suclknkicxkmo Xmxcl
@cxtki "4 Jtchucxkmo Qmyx
jtchucxkmo cohCdm~e
Leyy xfco Ty/411111 4 34 ; 36 83
Ty/411113-511111 1 : 35 38 9>
Ty/511113-3111111 1 5 9 8 34
Cdm~e Ty/y3111111 4 9 8 4 33
Xmxcl 8 4: 93 96 311
Ymutie7 Yut~e{
8/8/3 Cje coh Miiuqcxkmo-zkye Qtmnkle mn Teyqmoheoxy
Xcdle 8/8/3 k`qlkey xfcx teyqmoheox mn cje jtmuq dexzeeo 36-48 {ecty uykoj `mdkle dcobkoj zcy
48 coh teyqmoheox mn cje jtmuq dexzeeo 45-98 {ecty `mdkle dcobkoj zcy uyeh `mte zfexfet kx
zcy co{ x{qe mn miiuqcxkmo/
46
7/31/2019 Project Report Mobile Banking
29/49
Xcdle 8/8/3
Cje coh Miiuqcxkmo-zkye Qtmnkle mn Teyqmoheoxy
Cje&{ty/+Miiuqcxkmo Xmxcl
Duykoeyy Yet~kie Qtmneyykmocl Mxfet
36-48 8 9 5 34 4845-98 33 33 6 : 9:
95-8; 33 : 4 4 44
51->8 6 8 4 9 3:
Xmxcl 98 45 3: 44 311Ymutie7 Yut~e{
8/8/4 Koim`e coh Miiuqcxkmo-zkye Qtmnkle mn Teyqmoheoxy
Xcdle 8/8/4 heqkixy xfe teyulx mn xfe teyqmoheox zfmye miiuqcxkmo ky mxfet yuif cy yxuheox coh
zfmye koim e le~el ky leyy xfco 411111 uye `mdkle dcobkoj dux teyqmoheox mn koim`e le~el
dexzeeo 411113-511111 coh zfmye miiuqcxkmo ky duykoeyy uye `mdkle dcobkoj ko lctje ou`det/
Xcdle 8/8/4
Koim`e coh Miiuqcxkmo-zkye Qtmnkle mn Teyqmoheoxy
Koim`eMiiuqcxkmo Xmxcl
Duykoeyy Yet~kie Qtmneyykmocl Mxfet
Leyy xfco Ty/411111 : ; : 38 9:
Ty/411113-511111 3: 5 ; : 96
Ty/511113-3111111 > 8 3 4 39Cdm~e Ty/3111111 : 9 1 4 34
Xmxcl 9: 43 3: 45 311Ymutie7 Yut~e{
8/5/3 Cje -zkye Uycje mn @mdkle Dcobkoj
Ko xfe qteyeox yxuh{ teyqmoheox zfm cte uykoj `mdkle dcobkoj yet~kiey cte 65 coh 35 cte omx uykoj
kx/ @cgmtkx{ mn xfe uyety delmojy xm cje jtmuq mn 45-98 {ecty coh ~et{ nez teyqmoheox e/j/ 51->8
{ecty cje jtmuq fc~e mol{ 31 teyqmoheox zfkif ico de yeeo ntm` xfe xcdle 8/5/3/
Xcdle 8/5/3
Cje -zkye Uycje mn @mdkle Dcobkoj
Cje Xmxcl
4;
7/31/2019 Project Report Mobile Banking
30/49
&{ty+ [ey Om
36-48 43 > 4:
45-98 9> 9 9;
95-8; 36 8 44
51->8 31 4 34
Xmxcl 65 35 311Ymutie7 Yut~e{
8/5/4Koim`e -zkye Uycje mn @mdkle Dcobkoj
Ntm` xcdle 8/5/4 cy ze ico clym yee xfcx 65% teyqmoheoxy uye `mdkle dcobkoj coh 35% hmey omx
uye ko zfkif teyqmoheoxy zfmye koim`e le~el ky dexzeeo Ty/411113-511111 uyeh kx `cvk`u` coh
teyqmoheoxy zfmye koim`e le~el zcy cdm~e Ty/3111111 uye kx cx leyy qtmqmtxkmo/
Xcdle 8/5/4
Koim`e -zkye Uycje mn @mdkle Dcobkoj
Koim`e&Ty/+Xmxcl[ey Om
Leyy xfco Ty/ 411111 91 ; 9;
Ty/411113-511111 95 4 9:
Ty/511113-3111111 34 4 38
Cdm~e Ty/3111111 6 4 31
Xmxcl 65 35 311Ymutie7 Yut~e{
8/>/3 Cje -zkye Qtmnkle coh Dclcoie Hexckly
Xcdle 8/>/3 yfmzy xfcx `myx mn xfe teyqmoheox yc{y xfcx xfe{ teiek~e clzc{y dclcoie hexckly ko
zfkif teyqmoheox mn cje jtmuq dexzeeo 45-98 {ecty fcy `mte qtmqmtxkmo zfkle dexzeeo 51->8
{ecty kx zcy ~et{ leyy/
Xcdle 8/>/3
Cje -zkye Qtmnkle coh Dclcoie Hexckly
Cje&{ty/+XmxclClzc{y Ym`exk`ey Oe~et
36-48 39 6 1 43
45-98 45 > : 96
95-8; 33 9 5 3;
51->8 8 9 1 :
Xmxcl 59 41 34 65
91
7/31/2019 Project Report Mobile Banking
31/49
Ymutie7 Yut~e{
8/>/4 Koim`e -Zkye Qtmnkle coh Dclcoie Hexckly
Xcdle 8/>/4 k`qlkey xfcx teyqmoheox mn cje jtmuq dexzeeo Ty/411113-511111 yckh xfcx ze clzc{y
teiek~eh dclcoie zfkle 41% teyqmoheox yckh xfcx xfe{ ym`exk`ey teiek~eh dclcoie hexckly/
Xcdle 8/>/4
Koim e- zkye Qtmnkle coh Dclcoie Hexckly
Koim e &Ty/+XmxclClzc{y Ym`exk`ey Oe~et
Leyy xfco Ty/411111 43 ; 1 91
Ty/411113-511111 91 > 3 9:
Ty/511113-3111111; 9 1 34
Cdm~e Ty/ 3111111 8 4 1 >
Xmxcl >8 41 3 65
Ymutie7 Yut~e{
8/:/3 Cje- Zkye Qtmnkle coh Yxmq c Ifesue Qc{`eox
Xcdle 8/:/3 yfmzy xfcx 86% teyqmoheox yckh xfcx ze clzc{y yxmq c ifesue qc{ eox ko zfkif
teyqmoheox dexzeeo 45-98 {ecty fcy lctje qtmqmtxkmo zfkle dexzeeo 51->8 {ecty fcy leyy/ Mol{ 4%
teyqmoheox yckh xfcx xfe{ oe~et yxmq c ifesue qc{`eox/
Xcdle 8/:/3
Cje-Zkye Qtmnkle coh Yxmq c Ifesue Qc{`eox
Cje &{ty/+XmxclClzc{y Ym`exk`ey Oe~et
36-48 31 31 3 43
45-98 44 3> 3 9;
95-8; 34 : 1 3;
51->8 8 4 1 >
Xmxcl 86 95 4 65Ymutie7 Yut~e{
8/:/4 Koim`e -Zkye Qtmnkle coh Yxmq c Ifesue Qc{`eox
93
7/31/2019 Project Report Mobile Banking
32/49
Xcdle 8/:/4 k`qlkey xfcx teyqmoheox zfmye koim`e le~el ky dexzeeo Ty/ 411113-511111 clzc{y
yxmq c ifesue qc{`eox/ Teyqmoheox mn cll x{qe mn koim`e le~el yckh xfcx xfe{ ym`exk`e yxmq c
ifesue qc{`eox/
Xcdle 8/:/4
Koim`e -Zkye Qtmnkle coh Yxmq c Ifesue Qc{`eox
Koim e &Ty/+XmxclClzc{y Ym`exk`ey Oe~et
Leyy xfco Ty/4,11,111 3: 34 3 91
Ty/4,11,113-5,11,111 48 34 3 9:
Ty/5,11,113-31,11,111 5 : 1 34
Cdm~e Ty/31,11,111 4 8 1 >
Xmxcl 86 95 4 65Ymutie7 Yut~e{
8/6/3 Cje -Zkye Qtmnkle mn nc`klkctkx{ mn @mdkle Dcobkoj
Ntm` xcdle 8/6/3 ze ico yee xfcx 96% teyqmoheox cjtee xfcx `mdkle dcobkoj ky c nc`klkct he~kie
zfkle 49% teyqmoheox cte yxtmojl{ cjtee zkxf kxy nc`klkctkx{ ko zfkif teyqmoheox mn cje jtmuq
dexzeeo 45-98 {ecty fcy `mte qtmqmtxkmo zfkle 51->8 {ecty fcy leyy/
Xcdle 8/6/3
Cje -Zkye Qtmnkle mn Nc`klkctkx{ mn @mdkle Dcobkoj
Cje&{ty/+Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
36-48 5 31 3 8 3 43
45-98 33 3: 1 6 9 9;
95-8; 5 ; 3 9 3 3;
51->8 4 4 3 1 3 >
Xmxcl 49 96 9 35 > 65YMUTIE7 YUT^E[
8/6/4 Koim`e -Zkye Qtmnkle mn Nc`klkctkx{ mn @mdkle Dcobkoj
Ntm` xcdle 8/6/4 yfmzy xfcx teyqmoheox mn koim`e le~el dexzeeo Ty/411113-511111 fcy lctje
qtmqmtxkmo dux ko xfe icxejmt{ mn yxtmojl{ cjtee teyqmoheox mn koim`e le~el cdm~e 3111111 fcy
94
7/31/2019 Project Report Mobile Banking
33/49
~et{ leyy qtmqmtxkmo/ Teyqmoheox mn koim`e le~el dexzeeo Ty/511113-3111111 fcy lctje
qtmqmtxkmo ko xfe icxejmt{ mn yxtmojl{ cjtee dux ko xfe icxejmt{ mn uoheikheh coh hkycjtee kx fcy
leyy qtmqmtxkmo/
Xcdle 8/6/4
Koim`e -Zkye Qtmnkle mn Nc`klkctkx{ mn @mdkle Dcobkoj
Koim e &Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
Leyy xfco Ty/411111 : 38 3 5 9 91
Ty/411113-511111 > 36 3 ; 9 9:
Ty/511113-3111111 : 9 3 3 1 34
Cdm~e Ty/3111111 9 9 1 1 1 >
Xmxcl 49 96 9 35 > 65YMUTIE7 YUT^E[
8/;/3 Cje -Zkye Qtmnkle coh @mdkle Dcobkoj cy c Ncyx coh Ennmtxleyy Yet~kie
Xcdle7 8/;/3 yfmzy xfcx 94% teyqmoheox cjtee xfcx `mdkle dcobkoj zcy ncyx coh ennmtxleyy zfete
xfe teyqmoheoxy mn cje jtmuq dexzeeo 45-98 {ecty fcy lctje qtmqmtxkmo coh 93% zete yxtmojl{
cjtee coh mol{ 3% qemqle zete yxtmojl{ hkycjtee/
Xcdle 8/;/3
Cje Zkye Qtmnkle coh @mdkle Dcobkoj cy c Ncyx coh Ennmtxleyy Yet~kie
Cje&{ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
36-48 5 6 > 4 1 43
99
7/31/2019 Project Report Mobile Banking
34/49
45-98 38 39 9 6 3 9;
95-8; 33 6 1 1 1 3;
51->8 3 9 3 3 1 >
Xmxcl 93 94 31 33 3 65Ymutie7 Yut~e{
8/;/4 Koim`e -Zkye Qtmnkle coh @mdkle Dcobkoj cy Ncyx coh Ennmtxleyy Yet~kie
Xcdle 8/;/4 k`qlkey xfcx xfe icxejmt{ mn yxtmojl{ cjtee, teyqmoheox mn koim`e le~el dexzeeo Ty/
411113-511111 fcy fkjfeyx qtmqmtxkmo zfkle cdm~e Ty/3111111 fcy leyy qtmqmtxkmo/ Teyqmoheoxy
mn koim`e le~el dexzeeo Ty/511113-311111 zete yxtmojl{ hkycjtee zkxf `mdkle dcobkoj cy ncyx
coh ennmtxleyy yet~kie/
Xcdle 8/;/4
Koim`e -Zkye Qtmnkle coh @mdkle Dcobkoj cy Ncyx coh Ennmtxleyy Yet~kie
Koim`e&Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
Leyy xfco Ty/411111 31 31 > 8 1 91
Ty/411113-511111 38 35 9 8 3 9:
Ty/511113-3111111 5 5 1 4 1 34
Cdm~e Ty/ 3111111 4 4 3 3 1 >
Xmxcl 93 94 31 33 3 65Ymutie7 Yut~e{
8/31/3 Cje -Zkye Qtmnkle coh Uyenuloeyy mn Cletx nmt Xtcoycixkmoy
Xcdle 8/31/3 yfmzy xfcx 93% teyqmoheoxy cte yxtmojl{ cjtee coh cjtee xfcx xfe{ clzc{y teiek~eh
cletx nmt xtcoycixkmoy/ Mol{ 9% cte yxtmojl{ hkycjtee xfcx xfe{ hkh omx teiek~e cletx nmt xtcoycixkmoy/
Xcdle 8/31/3
Cje -Zkye Qtmnkle coh Uyenuloeyy mn Cletx nmt Xtcoycixkmoy
Cje&{ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee36-48 > > > 9 1 43
45-98 39 3> 5 4 9 9;
95-8; 31 > 4 3 1 3;
51->8 4 9 3 1 1 >
Xmxcl 93 93 38 > 9 65Ymutie7 Yut~e{
98
7/31/2019 Project Report Mobile Banking
35/49
8/31/4 Koim`e- Zkye Qtmnkle coh Uyenuloeyy mn Cletx nmt Xtcoycixkmoy
Xcdle 8/31/4 k`qlkey xfcx teyqmoheoxy zfmye koim`e dexzeeo 411113-511111 fcy fkjfeyx
qtmqmtxkmo coh teyqmoheoxy zfmye koim`e leyy xfco 411111 fc~e yeimoh fkjfeyx qtmqmtxkmo/
teyqmoheoxy zfmye koim`e ky cdm~e 3111111 cte hkycjtee coh yxtmojl{ hkycjtee xfcx xfe{ hkh omxclzc{y teiek~eh cletx nmt xtcoycixkmoy
Xcdle 8/31/4
Koim`e -Zkye Qtmnkle coh Uyenuloeyy mn Cletx nmt Xtcoycixkmoy
Koim e &Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
Leyy xfco Ty/ 411111 31 33 5 8 1 91
Ty/411113-511111 3> 35 8 1 4 9:Ty/511113-3111111 8 4 9 4 3 34
Cdm~e Ty/ 3111111 3 9 4 1 1 >
Xmxcl 93 93 38 > 9 65Ymutie7 Yut~e{
8/33/3 Cje -Zkye Qtmnkle coh Qmyykdklkxkey mn Ettmty
Ntm` Xcdle 8/33/3 ze ico yee, 94% teyqmoheoxy cjtee xfcx uykoj xfe `mdkle dcobkoj xfe{ ncie xfe
qmyykdklkxkey mn ettmty zfkle teyqmoheox mn cje jtmuq dexzeeo 45-98 {ecty fcy lctje qtmqmtxkmo coh
38% teyqmoheox yckh xfcx xfe{ hkh omx ncie xfe qtmdle mn ettmty/ Teyqmoheoxy mn cje jtmuq
dexzeeo 95-8; {ecty mol{ 3% teyqmoheoxy cte yxtmojl{ cjtee/
Xcdle 8/33/3
95
7/31/2019 Project Report Mobile Banking
36/49
Cje -Zkye Qtmnkle coh Qmyykdklkxkey mn Ettmt
Cje &{ty+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
36-48 5 : 5 9 3 4345-98 > 3: 6 : 3 9;
95-8; 3 > : 9 4 3;
51->8 3 4 4 3 1 >
Xmxcl 39 94 44 38 8 65Ymutie7 Yut~e{
8/33/4 Koim`e- Zkye Qtmnkle coh Qmyykdklkxkey mn Ettmty
Xcdle 8/33/4 yfmzy xfcx 39% teyqmoheoxy cte yxtmojl{ cjtee xfcx xfe{ teiek~eh co ettmty zfkle
teyqmoheox zfmye koim`e le~el zcy leyy xfco 411111 fc~e fkjfeyx qtmqmtxkmo zfkle qtmqmtxkmo mn
yxtmojl{ hkycjtee teyqmoheoxy fc~e ~et{ leyy qtmqmtxkmo/
Xcdle 8/33/4
Koim`e -Zkye Qtmnkle coh Qmyykdklkxkey mn Ettmty
Koim`e &Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
Leyy xfco Ty/ 411111 > ; : : 3 91Ty/411113-511111 5 39 34 > 3 9:
Ty/511113-3111111 1 6 4 3 3 34
Cdm~e Ty/ 3111111 4 4 3 1 3 >
Xmxcl 39 94 44 38 8 65Ymutie7 Yut~e{
8/34/3 Cje -Zkye Qtmnkle coh Lmz Hcxc Xtcoy`kyykmo
Ntm` xcdle 8/34/3 ze ico yee xfcx2 ~et{ leyy teyqmoheoxy cte cjtee xfcx hcxc xtcoy`kyykmo ko `mdkledcobkoj ky lmz, mol{ 43 teyqmoheoxy mux mn 65 cte cjtee mt yxtmojl{ cjtee xfcx hcxc xtcoy`kyykmo ky
lmz/
Xcdle 8/34/3
Cje -Zkye Qtmnkle coh Lmz Hcxc Xtcoy`kyykmo
Cje&{ty+ Xmxcl
9>
7/31/2019 Project Report Mobile Banking
37/49
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
36-48 9 5 : 8 4 43
45-98 4 > > 43 8 9;
95-8; 1 4 31 5 4 3;
51->8 4 3 4 3 1 >
Xmxcl : 38 45 93 6 65Ymutie7 Yut~e{
8/34/4 Koim`e -Zkye Qtmnkle coh Lmz Hcxc Xtcoy`kyykmo
Xcdle 8/34/4 yfmzy xfcx, om moe teyqmoheox yxtmojl{ cjtee ntm` koim`e dexzeeo Ty/ 511113-
3111111 coh mol{ moe teyqmoheox cjtee ntm` xfcx yxcxe`eox ntm` koim`e jtmuq mn cdm~e 3111111/
Xcdle 8/34/4
Koim`e- Zkye Qtmnkle coh Lmz Hcxc Xtcoy`kyykmo
Koim e &Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
Leyy xfco Ty/411111 8 5 33 6 4 91
Ty/411113-511111 3 8 33 3: 8 9:
Ty/511113-3111111 1 8 4 8 4 34
Cdm~e Ty/ 3111111 4 3 3 4 1 >
Xmxcl : 38 45 93 6 65Ymutie7 Yut~e{
8/39/3 Cje-Zkye Qtmnkle coh uye mn @mdkle Dcobkoj
Xcdle 8/39/3 yfmzy xfcx 98% teyqmoheox yckh xfcx `mdkle dcobkoj ky ~et{ im`qlkicxeh zfkle
teyqmoheoxy zfm cte yxtmojl{ cjtee cte cqqmykxe mn kx deicuye xfe{ fc~e ~et{ leyy qtmqmtxkmo/91%
teyqmoheox yckh xfcx kx zcy omx ~et{ im`qlkicxeh/
Xcdle 8/39/3
Cje -Zkye Qtmnkle coh uye mn @mdkle Dcobkoj
Cje&{ty/+
Im`qlkicxeh
XmxclYxtmojl{
CjteeCjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
36-48 3 ; 8 5 4 43
45-98 4 35 : 38 3 9;
95-8; 3 6 1 ; 3 3;
51->8 4 4 1 4 1 >
Xmxcl > 98 33 91 8 65Ymutie7 Yut~e{
9:
7/31/2019 Project Report Mobile Banking
38/49
8/39/4 Koim`e-Zkye Qtmnkle coh uye mn @mdkle Dcobkoj
Xcdle 8/39/4 k`qlkey xfcx teyqmoheoxy mn koim`e le~el dexzeeo 411113-511111 cte hkycjtee zkxf
xfe im`qlkicxeh qtmiehute mn `mdkle dcobkoj, ko mxfet zmthy xfe{ yckh xfcx kx zcy omx im`qlkicxeh/
Yxtmojl{ hkycjtee teyqmoheoxy fc~e ~et{ y`cll qtmqmtxkmo/
Xcdle 8/39/4
Koim`e-Zkye Qtmnkle coh uye mn @mdkle Dcobkoj
Koim e &Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
leyy xfco Ty/411111 3 35 5 6 3 91
Ty/411113-511111 4 38 5 35 3 9:
Ty/ 511113-3111111 4 8 3 8 3 34cdm~e Ty/3111111 3 3 1 9 3 >
Xmxcl > 98 33 91 8 65Ymutie7 Yut~e{
8/38/3 Cje -Zkye Qtmnkle coh Uye @mdkle Dcobkoj ko Nuxute
Xcdle 8/38/3 yfmzy xfcx, oect cdmux 95% teyqmoheox cte ko uoheikheh ykxucxkmo, xfe{ icoomx
heikhe/ 4> teyqmoheoxy cte cjteeh xm uye `mdkle dcobkoj ko nuxute coh 31 teyqmoheoxy cte hkycjtee/
Xcdle 8/38/3
Cje- Zkye Qtmnkle coh Uye @mdkle Dcobkoj ko NuxuteCje
&{ty/+Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
36-48 3 > ; 9 4 43
45-98 4 35 35 > 3 9;
95-8; 8 8 31 3 1 3;
51->8 8 3 3 1 1 >
Xmxcl 33 4> 95 31 9 65Ymutie7 Yut~e{
8/38/4 Koim`e -Zkye Qtmnkle coh Uye @mdkle Dcobkoj ko Nuxute
Ntm` xcdle 8/38/4 ze ico yee xfcx, teyqmoheox koim`e jtmuq mn dexzeeo 411113-511111 cte ko
`cvk`u` ou`det xfmye cte imoxkoue xm uye `mdkle dcobkoj ko nuxute coh koim`e jtmuq mn cdm~e
3111111 om moe ky tech{ xm imoxkoue xm uye `mdkle dcobkoj ko nuxute/
Xcdle 8/38/4
96
7/31/2019 Project Report Mobile Banking
39/49
Koim`e-Zkye Qtmnkle coh Uye @mdkle Dcobkoj ko Nuxute
Koim e &Ty/+
Xmxcl
Yxtmojl{
Cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
Hkycjtee
leyy xfco Ty/411111 4 33 34 5 1 91Ty/411113-511111 9 ; 36 8 9 9:
Ty/511113-3111111 4 8 5 3 1 34
cdm~e Ty/ 3111111 8 4 1 1 1 >
Xmxcl 33 4> 95 31 9 65Ymutie7 Yut~e{
Ifcqxet-57 Yu``ct{ mn Nkohkojy coh Yujjeyxkmoy
5/3 Nkohkojy
Ne`cley ko xfe cje jtmuq mn 36-48 {ecty cte leyy xfco `cley/ Fmze~et ko koim`e jtmuq mn
Ty/411113-511111, xfe qtmqmtxkmo mn `cley ky > xk`ey `mte xfco xfe ne`cley/
Iuyxm ety ntm` delmz `cxtki yxcohcth coh delmojy xm cje jtmuq dexzeeo 45-98 {ecty uye
leyy `mdkle dcobkoj nciklkxkey/ Fmze~et, xfe qtmqmtxkmo mn iuyxm`ety ko xfe cje jtmuq dexzeeo
36-48 {ecty coh fc~koj qmyx jtchucxkmo uykoj `mdkle dcobkoj ky fkjf/
Iuyxm`ety zkxf `cxtki cy suclknkicxkmo coh fc~koj koim`e le~el leyy xfco Ty/4,11,111 cte
~et{ leyy ko ou`det, zfetecy xfe iuyxm`ety zfmye suclknkicxkmo ky `cxtki coh fc~koj koim`e
le~el dexzeeo Ty/4,11,113-31,11,111 hm omx uye `mdkle dcobkoj/
Iuyxm`ety mn cje jtmuq dexzeeo 45-98 {ecty uye `mte `mdkle dcobkoj zfexfet kx zcy co{
x{qe mn miiuqcxkmo, zfkle iuyxm`ety mn cje jtmuq dexzeeo 95-8; {ecty coh 51->8 {ecty uye
`mte `mdkle dcobkoj zfm cte ko duykoeyy coh cnxet xfcx kx zcy `mte uyeh d{ xfmye zfm cte ko
yet~kie/
Iuyxm`ety zkxf koim`e le~el mn leyy xfco Ty/4,11,111 coh xfmye zfm cte ko yet~kie uye
`mte `mdkle dcobkoj/ Xfeo iuyxm`ety zfmye koim`e ky dexzeeo Ty/4,11,113-5,11,111 uye
`mte coh zfm cte ko duykoeyy uye leyy `mdkle dcobkoj yet~kiey, `mtem~et xfky ou`det fcy
deeo heitecyeh zkxf xfe koitecye ko koim`e/
9;
7/31/2019 Project Report Mobile Banking
40/49
@myx mn xfe iuyxm`ety dexzeeo cje jtmuq mn 45-98 {ecty yckh xfcx xfe{ teiek~e clzc{y
dclcoie hexckly xftmujf `mdkle dcobkoj, zfkle dexzeeo cje jtmuq mn 51->8 {ecty, xfky ou`det
ky zcy ~et{ leyy/
Iuyxm`et mn koim`e le~el dexzeeo Ty/411113-511111 yckh xfcx xfe{ clzc{y teiek~eh
dclcoie, Kosukt{ zkxf xfe felq mn `mdkle dcobkoj, zfetecy 41 qetieox iuyxm`et yckh xfcx xfe{
ym`exk`e teiek~eh dclcoie hexckl/
96 qetieox iuyxm`et cjtee xfcx `mdkle dcobkoj ky c nc`klkct he~kie zfkle 49 qetieox
iuyxm`et cte yxtmojl{ cjtee zkxf kxy nc`klkctkx{ mn zfkif iuyxm`et mn cje jtmuq dexzeeo 45-98
{ecty fcy `mte qtmqmtxkmo xfco mxfety/
Iuyxm`et mn koim`e le~el dexzeeo Ty/4,11,113-5,11,111 fcy lctje ou`dety dux ko xfe
icxejmt{ mn yxtmojl{ cjtee qemqle mn koim`e le~el cdm~e Ty/31,11,111 fcy ~et{ leyy ou`det mn
uyety mn xfky yet~kiey/
94 qetieox iuyxm`ety cjtee xfcx `mdkle dcobkoj ky ncyx coh ennmtxleyy zfete iuyxm`et mn
cje jtmuq dexzeeo 45-98 {ecty fcy lctje ou`det mn uyety/
93 qetieox iuyxm`ety cte yxtmojl{ cjteeh xfcx xfe{ clzc{y teiek~eh cletx nmt xtcoycixkmoy/Iuyxm`ety zfm cte cjtee clym mo fc~e yc`e qtmqmtxkmo/ Mol{ 9 qetieox yxtmojl{ hkycjteeh xfcx
xfe{ hkh omx teiek~e cletx nmt xtcoycixkmoy/
98 qetieox iuyxm`et yckh xfcx `mdkle dcobkoj ky ~et{ im`qlkicxeh xm uye zfkle iuyxm`ety
zfm cte yxtmojl{ cjtee cte mqqmykxe xm kx deicuye xfe{ fc~e ~et{ leyy qtmqmtxkmo/ 91 qetieox
iuyxm`et yckh xfcx kx ky omx ~et{ im`qlkicxeh mn zfkif iuyxm`ety mn cje jtmuq dexzeeo 45-98
{ecty fc~e `cvk`u` ou`det mn uyety/
Iuyxm`ety mn koim e le~el dexzeeo Ty/4,11,113-5,11,111 cte hkycjtee zkxf xfe
im`qlkicxeh qtmiehute mn `mdkle dcobkoj, Fmze~et, yxtmojl{ hkycjtee iuyxm`ety fc~e ~et{
y`cll ou`det mn uyety/
81
7/31/2019 Project Report Mobile Banking
41/49
94 qetieox iuyxm`ety cjtee xfcx zfkle uykoj xfe `mdkle dcobkoj xfe{ ncie xfe qmyykdklkxkey
mn ettmty zfete iuyxm`ety mn cje jtmuq dexzeeo 45-98 {ecty fcy lctje qtmqmtxkmo coh 38
qetieox iuyxm`et yckh xfcx xfe{ hkh omx ncie xfe qmyykdklkxkey mn ettmty/
39 qetieox iuyxm ety yxtmojl{ cjtee xfcx xfe{ teiek~eh co ettmt mn zfkif iuyxm`et zfmye
koim`e le~el zcy leyy xfco Ty/4,11,111 fc~e fkjfeyx qtmqmtxkmo zfkle qtmqmtxkmo mn yxtmojl{
hkycjtee iuyxm`ety ky ~et{ leyy/
95 qetieox iuyxm`ety cte ko uoheikheh ykxucxkmo, zfetecy 4> iuyxm`ety cjtee xm uye `mdkle
dcobkoj ko nuxute coh 31 iuyxm`ety hkycjtee zkxf xfe yxcxe`eox/
Iuyxm`et ko xfe koim`e jtmuq mn dexzeeo Ty/4,11,113-5,11,111 cte ko `cvk`u` ou`dety
xfmye cte imoxkoue xm uye `mdkle dcobkoj ko nuxute/ Fmze~et, ko xfe koim`e jtmuq mn cdm~e
Ty/31,11,111, om moe ky tech{ xm imoxkoue xm uye `mdkle dcobkoj ko nuxute/
5/4 Yujjeyxkmoy
Xevx `eyycjey cte omx eoit{qxeh &c `exfmh mn yeiutkoj hcxc ko xtcoykx+, zfkif `ecoy uykoj c xevx
`eyycje xm teiek~e uqhcxey mt im``uokicxe zkxf {mut dcob ky `mte yuyieqxkdle xm koxetieqxkmo/
Evqetxy yc{ xfcx ko xfe e~eox c qfmoe ky yxmleo, ymqfkyxkicxeh fcibety imulh e~eo textke~e helexeh
xevx `eyycjey/ C jmmh zc{ ctmuoh xfky xftecx ky xm tentcko ntm` imtteyqmohkoj ~kc xevx zfeo xfe
konmt cxkmo dekoj xtcoy`kxxeh imulh de qmxeoxkcll{ hextk`eoxcl xm {mut nkocoikcl yeiutkx{ kn kx nclly
koxm xfe ztmoj fcohy/ Deicuye `mdkle qlcxnmt`y cteo*x esukqqeh zkxf xfe yc`e yeiutkx{ lc{ety cy
dcoby* zedykxey mt CX@y, xfe{ cte `mte ~uloetcdle xm ntcuhyxety, zfm teqecxehl{ ifcoje xfekt
kheoxkxkey coh jcko ciieyy xftmujf c yetkey mn sukib cxxe`qxy/
Nmtxuocxel{, uyety ico xcbe evxtc yxeqy xm koitecye xfekt qtmxeixkmo, yuif cy chhkoj chhkxkmocl
qcyyzmthy coh eoit{qxkmo dcttkety xfcx cteo*x qtm~kheh d{ dcoby/ Nmt evc`qle, {mu yfmulh yex uq
xfe qcyyzmth-qtmxeix mqxkmo mo {mut qfmoe coh lmib kx zfeo kx*y omx ko uye/ Zfete c~cklcdle,
comxfet khec ky xm koyxcll yeiutkx{ ymnxzcte mo {mut `mdkle qfmoe/ Moie ym`emoe fcy hkyim~eteh
{mut dcobkoj qcyyzmth coh fcibeh koxm {mut ciimuox, xfete kyo*x `uif {mu ico hm/ Dux {mu ico
qtmxeix {mutyeln ntm` xfky hedcile d{ koyxcllkoj te mxe-zkqe mqxkmoy ko ch~coie, c zc{ xm etcye xfe
konmt`cxkmo mo {mut qfmoe zkxfmux qf{ykicll{ fc~koj kx ko {mut qmyyeyykmo/
83
7/31/2019 Project Report Mobile Banking
42/49
[mu ico cixk~cxe xfky kn {mut qfmoe jmey `kyykoj/ Yeleix dcoby mnnet te`mxe-zkqkoj cy c ntee,
hmzolmchcdle cqqlkicxkmo/ Yk`klctl{, xfe @mdkle @e yet~kie cllmzy Dlcibdett{ coh k-Qfmoey uyety
xm du{ xfky necxute/ Zfkle cqqlkicxkmoy cte zfcx cllmz {mu xm ifeib {mut ciimuox dclcoie mt `m~e
`moe{ xm comxfet ciimuox ntm` {mut `mdkle, xfe{ clym cte co chheh tkyb nmt {mut yeiutkx{/
Ym`e fc~e iclleh ntcuhuleox cqqy xfe oevx jeoetcxkmo mn qfkyfkoj yic`y2 kn {mu hmzolmch c ncbe
cqqlkicxkmo, kx imulh de uyeh xm lknx ciimuox coh mxfet yeoykxk~e konmt`cxkmo ntm` {mut `mdkle
he~kie/ Nmt evc`qle, lcyx Gcouct{ Jmmjle te`m~eh 51 cqqlkicxkmoy c~cklcdle nmt xfe Cohtmkh qfmoe
hue xm imoietoy xfe{ `c{ de hcojetmuy/ Xm qtmxeix {mut `mdkle yeiutkx{ ntm` co cqqlkicxkmo
yife`e, hmo*x ilkib mo qmq-uqy xfcx ch~etxkye cqqy/ [mu ico ifeib zkxf {mut dcob cdmux xfe
~clkhkx{ mn co{ nkocoikcl cqq {mu cte imoykhetkoj mt kn qmyykdle, hmzolmch xfe cqqlkicxkmo hkteixl{
ntm` {mut nkocoikcl koyxkxuxkmo*y zedykxe/
@mdkle qfmoey cte y`cll, im`qcix coh xfetenmte qmtxcdle2 xfe hmzoykhe ky xfcx xfky `cbey xfe`
ecykl{ lmyx mt yxmleo/ C itk`kocl zfm fciby koxm {mut qfmoe ico textke~e qetymocl konmt`cxkmo,
ciimuox qcyyzmthy coh qtmqtkexct{ xevxy/ Ko xfe e~eox xfcx {mut qfmoe ky yxmleo, {mu yfmulh clym
icll {mut dcob xfky zc{, xfe dcob ico ilmyel{ `mokxmt {mut ciimuox/
84
7/31/2019 Project Report Mobile Banking
43/49
DKDKLKMJTCQF[
DMMBY7-
Bmxfctk I/T/ &411:+ Teyectif @exfmhmlmj{ `exfmhy coh xeifoksuey Oez Helfk/ Oez
cje koxetocxkmocl qudlkyfety/
Juqxc Y/Q/ Yxcxkyxkicl @exfmhy, Yulxco Ifcoh . Ymoy Ehuicxkmocl Qudlkyfety, Oez
Helfk, 411;/
CTXKILEY7-
3/ Tcojctcgco &3;69+, Xeifomlmjkicl Koom~cxkmo ko Dcobkoj coh Qc{`eoxy7 Kohuyxt{ Xteohy
coh K`qlkicxkmoy nmt Dcoby, Mnnkie mn xfe Im`qxtmllet mn xfe Iutteoi{, Suctxetl{ Gmutocl,
^ml/ 3:, Om/ 9/
4/ Yctcn &3;;8+, Zfm Mnnety @mdkle Dcobkoj= Mnnkie mn xfe Im`qxtmllet mn xfe Iutteoi{,
Suctxetl{ Gmutocl, ^ml/ 3;, Om/ 4/
9/ Yfete &3;;5+, @mdkle Dcobkoj7 He~elmq`eoxy coh Qtmyqeixy, Zmtbkoj Qcqet, Ieoxet nmt
Konmt`cxkmo Qmlki{ Teyectif, Fct~cth Uok~etykx{/
8/ Octcyk`fco &3;;6+, @mdkle Dcobkoj7 Zfete hmey Kohkc Yxcoh= Gmutocl mn Imoxe`qmtct{
@cocje`eox, ^mlu`e 4, Om/ 3/
89
7/31/2019 Project Report Mobile Banking
44/49
5/ Gcko, Fuohcl &411>+, @mdkle Dcobkoj ko Omtxfeto Tejkmo mn Kohkc7 C Omxe mo E~mluxkmo mn
Yet~kiey coh Imoyu`et TecixkmoyGmutocl mn Koxetoex Dcobkoj coh Im` etie, ^mlu`e 5,
Om/ 3/
>/ Zctky, Yfckyxc &411:+, Hm @mdkle Dcobkoj Cixk~kxkey Chh ^clue= Xfe Kxclkco Dcob
Evqetkeoie, Oexfetlcohy/
:/ Ykzkoybc, Gmcooc &411;+, Ilkib coh @mtxct mn Texckl Dcobkoj7 C Icye Yxuh{ ko Fmoj
Bmoj, Oco{coj Duykoeyy Yifmml, Oco{coj Xeifomlmjkicl Uok~etykx{/
6/ Gcbudkcb, @cljmtwcxc2 Bciwmtmzybk, Qczel,&411;+, Ycuhk Ctcdkco Dcoby mo xfe Zed,
Gmutocl mn @mdkle Dcobkoj coh Im` etie, ^ml/>, Om/ 3/
;/ Xmctybk, Xm`cyw &411;+, C Qtmxmx{qe mn c Texckl @mdkle Dcobkoj nmt Xfck
Iuyxm`ety,^ml/5/
31/ Luyxykb, M& 4119+, E-Dcobkoj ko Eyxmokc7 Tecymoy coh Deoenkxy mn Tcqkh Jtmzxf, Btmmo
. Eimom`{, Om/ 9/
33/ Uookxfco, I/ T/ coh Yzcx`co, Q/ &4113+, Edcobkoj Chcqxcxkmo coh Hmx/Im` ^kcdklkx{
C Im`qctkymo mn Cuyxtclkco coh Kohkco Evqetkeoiey ko xfe Dcobkoj Yeixmt, ZmtbkojQcqet, Yifmml mn @cocje`eox Konmt`cxkmo Y{yxe`y, Hecbko Uok~etykx{, Om/ 38/
34/ Gcokie, Hc~kh coh Heooky &4114+, Ilkib coh @mtxct mn Texckl Dcobkoj7 C Icye Yxuh{ ko
Fmoj Bmoj, Oco{coj Duykoeyy Yifmml, Oco{coj Xeifomlmjkicl Uok~etykx{/
39/ Czc`lef T, E~coy G coh @cfcxe C/ &4119+, Koxetoex Dcobkoj ko E`etjeoi{ @ctbexy Xfe
Icye mn Gmthmo - C Omxe,Gmutocl mn Koxetoex Dcobkoj coh Im``etie, ^ml/ 6, Om/ 3, Guoe/
OEZYQCQETY7-
Eimom`ki Xk`ey
Duykoeyy Yxcohcth
88
http://www.arraydev.com/commerce/JIBC/0103_02.htmhttp://www.arraydev.com/commerce/JIBC/0103_02.htm7/31/2019 Project Report Mobile Banking
45/49
Xk`ey mn Kohkc
ZEDYKXEY7-
zzz/jmmjle/im`
zzz/yyto/im`
zzz/e`telh/im`
zzz/kohkco`dc/im`
zzz/zkbkqehkc/im
fxxq7qcqety/yyto/im`yml9qcqety/in`=cdyxtcix]kh0316:6>9
fxxq7qcqety/yyto/im`yml9qcqety/in`=cdyxtcix]kh06;6;43
fxxq7qcqety/yyto/im`yml9qcqety/in`=cdyxtcix]kh0388596;
fxxq7yfmdfjcojc/konlkdoex/ci/kodkxyxtec`31>1941933434]ifcqxet4/qhn
fxxq7mqeociieyylkdtct{/mtjk cjeybe~ko]qfklqmxx/qh
85
http://www.wikipedia.com/http://www.wikipedia.com/http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1087863http://papers.ssrn.com/sol3/papers.cfm?abstract_id=898921http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1445389http://shobhganga.inflibnet.ac.in/bitstream/10603/2031/12/12_chapter2.pdfhttp://www.wikipedia.com/http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1087863http://papers.ssrn.com/sol3/papers.cfm?abstract_id=898921http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1445389http://shobhganga.inflibnet.ac.in/bitstream/10603/2031/12/12_chapter2.pdf7/31/2019 Project Report Mobile Banking
46/49
CQQEOHKIEY
SUEYXKMOOCKTE7
QETYMOCL QTMNKLE MN XFE TEYQMOHEOXY7
C/ OC@E &MQXKMOCL+7
D/ CHHTEYY &MQXKMOCL+7
I/ JEOHET7
@CLE & + NE@CLE & +H/ @CTXKCL YXCXUY7
@CTTKEH & + UO@CTTKEH& +E/ CJE JTMUQ &{ecty+7
36-48 45-98 95-8; 51->8 >5 coh cdm~e
N/ EHUICXKMOCL SUCLKNKICXKMOY7
@cxtki "4 Jtchucxkmo Qmyx Jtchucxkmo CohCdm~e
J/ MIIUQCXKMO7
Duykoeyy Yet~kie Qtmneyykmocl Mxfety
8>
7/31/2019 Project Report Mobile Banking
47/49
F/ KOIM@E JTMUQ &cooucl+7
Leyy xfco
Ty/4,11,111
Ty/4,11,113-
5,11,111
Ty/ 5,11,113-
31,11,111
Cdm~e Ty/
31,11,111
S3/Zfkif mn xfe nmllmzkoj e-dcobkoj yet~kiey hm {mu uye= &qlecye tcob 3,4,9/ Ko mthet mn
ntesueoi{ mn uye+
E-DCOBKOJ YET^KIEY TCOB
c/CX@
d/ @mdkle dcobkoj
i/ Koxetoex dcobkoj
h/ Itehkx icth
4/ Hm {mu uye @mdkle Dcobkoj= &Qlecye xkib+
[ey Om
9/ Fmz ntesueoxl{ hm {mu uye `mdkle dcobkoj nmt xfe nmllmzkoj yet~kiey= &Qlecye xkib+
Yet~kiey Clzc{y Ym`exk`ey Oe~et
c+ Jex {mut dclcoie hexckly
d+ Yxmq c ifesue qc{`eox
8/ Fmz nct hm {mu cjtee zkxf xfe nmllmzkoj yxcxe`eoxy telcxeh xm `mdkle dcobkoj &Qlecye xkib+
8:
7/31/2019 Project Report Mobile Banking
48/49
5/ Fmz nct hm {mu cjtee zkxf xfe nmllmzkoj `mdkle dcobkoj qtmdle`y= &Qlecye xkib+
Qtmdle`y Yxtmojl{
cjtee
Cjtee Uoheikheh Hky-
cjtee
Yxtmojl{ hkycjtee
c+ Qmyykdklkx{ mn ettmty ky fkjfetxfco Koxetoex dcobkoj
d+ Hcxc xtcoy kyykmo ky ~et{ylmz
i+ Kxy uye ky im`qlkicxeh
>/ Fmz nct hm {mu cjtee zkxf xfe nmllmzkoj yxcxe eoxy tejcthkoj {mut qmyx qutifcye
defc~kmt cy c `mdkle dcobkoj fmlhet= &Qlecye xkib+
Qmyx qutifcye defc~kmt Yxtmojl{
cjtee
Cjtee Uoheikheh Hky-
cjtee
Yxtmojl{ hkycjtee
c+ Imoxkoue xm uye `mdkledcobkoj ko nuxute
:/ Zfcx yqeiknki yujjeyxkmoy hm {mu fc~e xfcx zkll felq dcob xm k`qtm~e `mdkle dcobkoj=
Qlecye tcob xfe nmllmzkoj ko xet`y mn xfekt k`qmtxcoie7 &3,4,9,//+
c+ Ch~etxkye`eox tejcthkoj `mdkle dcobkoj /
d+ Dcob e`qlm{eey yfmulh xell xfekt iuyxm et cdmux mdkle dcobkoj deoenkxy /
i+ Yet~kie `eyycjey yfmulh de yeox mo iuyxm`ety mdkle ou det
h+ Qmyykdklkxkey mn ettmt yfmulh de lmzet //
86
Qmyx qutifcye defc~kmt Yxtmojl{
cjtee
Cjtee Uoheikheh Hkycjtee Yxtmojl{
hkycjtee
c+ @mdkle qfmoe dcobkoj ky cnc`klkct he~kie
d+ Imohuixkoj `mdkle dcobkoj ky
ncyx coh ennmtxleyyi+ Cletx nmt xtcoycixkmoy ky fkjfl{uyenul
7/31/2019 Project Report Mobile Banking
49/49