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Project Portfolio Management
Maciej Bodych, MBA, PMP®
© WHITECOM Project Experience
Bio
© WHITECOM Project Experience 2
Maciej Bodych, MBA, PMP
Consultant, Trainer and Interim Manager in area of
Portfolio Management and PMO
PMI Region Mentor in charge of the Eastern Europe
Longstanding President of the PMI Poland Chapter
Lecturer at Kozminski Univeristy, Executive MBA „IT Project Portfolio Management” Lectures at numerous conferences and seminars, national and international, such as PMI® Global Congress, Project Management Institute, PMDays, Institute for International Research, GigaCon.
Certificates in quality area (Six Sigma, ISO), software engineering (RUP) and IT tools (IBM Rational),
Co-author of the book „ PMO. Practice of implementation project and portfolio management in an organization”
Practitioner – long experience in managing IT and consulting projects in project and portfolio management, implementing project management offices and evaluation of organization’s project maturity.
WHITECOM Project Experience
Consulting-Training company specializing in providing adjusted to the Client
integrated services in the project management and project portfolio management
(PMI®).
KP Development Program - PMP® and
PMI-ACP ® certification
Development and rationalization of
PMO
Rationalization of methodology and
portfolio management
Status PMI Registered Education Provider (nr 3629)
We are Microsoft’s Silver Partner
We are PMI Poland Chapter’s Golden Sponsor
Status PMI Registered Consultant (PMI® RCP)
© WHITECOM Project Experience 3
Euro 2012
Project, Program or Portfolio?
© WHITECOM Project Experience 4
How defining this people involved
in this event?
• „A program of project portfolios connected to each other” PL2012 President
• „A initiative of 8 programs” PL2012 website
• „A portfolio of various projects connected to each other” Consulting firm
• „Euro 2012 Project” Sports Minister
• „Euro 2012: Project of the year” Forbes Magazine
© WHITECOM Project Experience 5
Differences in projects, programs and portfolios
6 © WHITECOM Project Experience
PROJECTS PROGRAMS PORTFOLIOS
Scope
Projects have defined obectives. Scope is progressively elaborated throughout the project life cycle.
Programs have a larger scope and provide more significant benefits.
Portfolios have a organizational scope that changes with the strategic objectives of the organization.
Change
Project managers expect change and implement processes to keep change managed and controlled.
The program manager must expect change from both inside and outside the program and be prepared to manage it.
Portfolio managers continually monitor changes in the broader internal and external environment.
Planning
Project managers progressively elaborate high-tech information into detailed plans throughout the project life cycle.
Program managers develop the overall program plan and create high-level plans to guide detailed planning at the component level.
Portfolio managers create and maintain necessary processes and communication relative to the aggregate portfolio.
Differences in projects, programs and portfolios
7 © WHITECOM Project Experience
PROJECTS PROGRAMS PORTFOLIOS
Management
Project managers manage the project team to meet the project objectives.
Program managers manage the program staff and the project managers; they provide vision and overall leadership.
Portfolio managers may manage or coordinate portfolio management staff or program and project staff that may have reporting responsibilities into aggregate portfolio.
Success
Success is measured by product and project quality, timeliness, budget compliance, and degree of customer satisfaction.
Success is measured by the degree to which the program satisfies the needs and benefits for which it was undertaken.
Success is measured in terms of aggregate investment performance and benefit realization of the portfolio.
Monitoring
Project managers monitor and control the work of producing the products, services or results that the project was undertaken to produce.
Program managers monitor the progress of a program components to ensure the overall goals, schedules, budget and benefits of the program will be met.
Portfolio managers monitor strategic changes and aggregate resource allocation, performance results, and risk of the portfolio.
How we can define it?
© WHITECOM Project Experience 8
Project
Program
Portfel: Financial and Human Resources Optimalization
Project portfolio management in Poland
(non-representative examples)
„ We have over 100 projects realized by our team. Team consists of 10 people.
Our smallest project is a two-hour undertaking…”
IT Director
„We have over 100 projects realised by our team. Team consists of 10 people.
Our smallest project is a two-hour undertaking…”
Project Manager
„I’d like to train few-persons software maintenance and development sections
managers of managing projects portfolio”
Resource Director
„Why to implement a project prioritization system? You can come to me, and I
will tell you, which projects are most important at the moment.”
Member of Management Board
9 © WHITECOM Project Experience
The Standard for Portfolio Management
Project Portfolio „A portfolio is a component collection of programs and projects, or operations managed as a group to achieve strategic objectives.”
Project Portfolio Management „Project porftolio management is the coordinated management of one or more portfolios to achieve organizational strategies and objectives. It includes interrelated organizational processes by which organization evaluates, selects, prioritizes, and allocates its limited internal resources to best accomplish organizational strategies consistent with its vision, mission, and values .”
10 © WHITECOM Project Experience
Vision
Mission
Strategy and objectives
Planning and managing a projects portfolio
Managing programs and projects
Planning and managing of
operational work
Performance management
Organizational resources
Processes vs. Projects
11 © WHITECOM Project Experience
Role of the Portfolio Manager
• Establishing and maintaining a framework and methodology for portfolio management
within the organization;
• Guiding the selection, prioritetization of portfolio components to ensure the alignment with
strategic goals and organizational priorities
• Preparing recommendations on the list of projects to be realized
• Responsibility for balancing the project portfolio
• Controlling if the processes are conducted in accordance with the schedule
• Communication with stakeholders and sponsors
• Participating in program and project reviews
• Providing key stakeholders with timely assessment of portfolio components
• Measuring the value to the organization through portfolio performance metrics and
targets such as:
• Return on investment (ROI)
• Payback period (PP)
• Other
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Knowledge and Skills of Portfolio Manager
• Knowledge of project and program management methods and
techniques
• Knowledge of the manufacturing process and the approach of
continuous improvement
• Leadership and management skills
• Knowledge of the market and organizational business
• Knowledge of standards and regulations within the organization
• Analytical skills
• Ability to manage risks effectively
13 © WHITECOM Project Experience
Who can be the portfolio manager?
• Experienced manager
• Dedicated team
• Head of PMO
• Portfolio Review Board
• Directors Committee
Depending on the structure, roles and number of portfolios, there can be
several portfolio managers in the organization
14 © WHITECOM Project Experience
Portfolio Management Office
• The PMO in the organization is the entity that defines and maintains the process standards generally related to portfolio management.
• It provides guidance on the practice of project management, in some organizations PMO may be involved in project execution, for example in process management or supprting implementation of proect management methodologies.
• Some of PMO’s functions: o Managing portfolio components;
o Negotiating and coordinating resources between various portfolio components or between portfolios;
o Coordinating communication across portfolio components;
o Developing and improving templates and checklists;
o Monitoring compliance to policies;
o Providing knowledge management including lessons learned;
o Conducting training and mentoring human resources in portfolio management skills, tools and techniques;
o Developing and maintaining portfolio, program and project frameworks and methodologies.
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Portfolio Managemement Overview
1) Portfolio Management and Organizational Strategy and
Objectives
2) Portfolio Management Process Implementation
3) Portfolio Management Process Cycle
4) Portfolio Management Information System
5) Portfolio Management Governance
6) Portfolio Stakeholders
7) Organizational Influences on Portfolio Management
16 © WHITECOM Project Experience
© WHITECOM Project Experience
Portfolio Management Process Groups and Knowledge Areas
Portfolio Strategic
Management
Portfolio Governance
Management
Portfolio Performance Management
Defining process
Aligning process
Authorizing and Controlling
process
Portfolio Communication
Management
17
Portfolio Risk
Management
Project Portfolio Management Processes
Knowledge Areas Process Groups
Defining Process Groups Aligning Process Groups Authorizing and Controlling
Process Groups
Portfolio Strategic Management
4.1 Develop Portfolio Strategic Plan 4.2 Develop Portfolio Charter 4.3 Define Portfolio Roadmap
4.4 Manage Strategic Change
Portfolio Governance Management
5.1 Develop Portfolio Management Plan 5.2 Define Portfolio
5.3 Optimize Portfolio 5.4 Authorize Portfolio 5.5 Provide Portfolio Oversight
Portfolio Performance Management
6.1 Develop Portfolio Performance Management Plan
6.2 Manage Supply and Demand 6.3 Manage Portfolio Value
Portfolio Communication
Management
7.1 Develop Portfolio Communication Management Plan
7.2 Manage Portfolio Information
Portfolio Risk Management
8.1 Develop Portfolio Risk Management Plan
8.2 Manage Portfolio
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The Standard for Portfolio Management, PMI®
19
Project portfolio defining processes
© WHITECOM Project Experience
Develop Portfolio Strategic Plan
Develop Portfolio Charter
Define Portfolio Roadmap
Develop Portfolio Management Plan
Define Portfolio
Develop Portfolio Performance Management Plan
Develop Portfolio Communnication Management Plan
Develop Portfolio Risk Management Plan
Organizational Strategic Objectives
The Standard for Portfolio Management, PMI®
Defining Process Group
Project portfolio management processes
20 © WHITECOM Project Experience
Provide Portfolio Oversight
Manage Strategic Change
Optimize Portfolio
Manage Supply and Demand
Manage Portfolio Value
Manage Portfolio Information
Manage Portfolio Risks
Authorize Portfolio
Aligning Process Group
The Standard for Portfolio Management, PMI®
Authorizing and Controlling
Key Deliverables for Portfolio Management (1)
© WHITECOM Project Experience
Key
deliverables Purpose Content
Portfolio Strategic
Plan
The portfolio strategic plan articulates the options, preferences, and factors that will be considered in specific portfolio that will aid the decision makers in aligning, authorizing and controlling the portfolio and its individual components with the organizational strategy, future benefit, and stakeholder expectations. Preexisting portfolios or inventories of work should be validated against organizational strategy updates to ensure consistency with the evolving organizational mission, goals, and objectives. Thus, by comparing new and preexisting components with/against one another, it may be determined that it is preferable to add, modify, or divest some components to ensure the portfolio objectives are aligned with the strategic plan.
Vision for the portfolio, which is based on the
alignment with the organization’s goals and
objectives
Allocation of founds and resources for
different types of initiatives (portfolios,
subportfolios, and other work) and how these
contribute to the organization’s objectives
Portfolio benefits are clearly and consistently
identified
Initiatives can be appraised and prioritized
Strategic objectives can be optimized with
available resources and risks
Key assumptions, constraints, dependencies,
and risks
Portfolio structure including a listing of the
various portfolio components and other work
Portfolio prioritization model
Key Deliverables for Portfolio Management (2)
© WHITECOM Project Experience
Key deliverables Purpose Content
Portfolio Charter
The portfolio charter is the document that formally authorizes and structures a portfolio. The charter provides the portfolio manager with the authority to apply portfolio resources to projects and other work within the portfolio. Chartering a portfolio links the portfolio to the organizational strategic plan and describes how the portfolio will deliver value to the organization.
The portfolio charter include the
portfolio vision, high-level
scope, justification, success
criteria, resources, and high –
level timelines for portfolio
delivery
Identification of stakeholder
Key Deliverables for Portfolio Management (3)
© WHITECOM Project Experience
Key
deliverables Purpose Content
Portfolio Management
Plan
The portfolio management plan describes the approach and intent of management in identifying, approving, procuring, prioritizing, balancing, managing, and reporting a portfolio of programs, project, and other work to meet the organization’s strategic objectives.
Governance model
Portfolio oversight
Managing strategic changes
Change control and management
Balancing portfolio and managing dependencies
Measuring and monitoring performance and value
Portfolio performance reporting and review
Communication model as part of the
communication management plan
Portfolio risk management planning
Procurement procedures
Managing compliance
Portfolio prioritization model
Key Deliverables for Portfolio Management (4)
© WHITECOM Project Experience
Key deliverables Purpose Content
Portfolio Roadmap
The portfolio roadmap provides the high-
level strategic direction and information in
a chronological fashion for portfolio
management execution and ensures that
dependencies within the portfolio are
established and evaluated.
List of components
The roadmap can be considered to be the
hifh-level prioritization mapping of the
portfolio over time, and the crucial aspect
of the roadmap is that it forms the initial
basis upon which dependencies are
established both within the portfolio and
externally so they can then be tracked.
Dependencies
Key milestones and deliverables
Key Deliverables for Portfolio Management (5)
© WHITECOM Project Experience
Key deliverables Purpose Content
Portfolio
A portfolio is a collection of projects, programs, and/or other work that are adopted and grouped together to facilitate the effective management of that work to meet strategic business objectives. The projects, programs, and/or other work may not necessarily be interdependent or directly related. The portfolio and its components are quantifiable; that is, they can be measured, ranked, and prioritized.
List of components with attributes (including but not limited to: costs, time, resources, velocity of the component’s completion, etc.) and portfolio structure.
Exercise
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• We need group of 4-5 people • Please, select who will be the Project Manager (One
person) and Sponsors (Others) • Each Sponsor should choose a Word that contains 7-8
letters (Do not tell it to PM !!!!) • PM needs a pen and paper • Sponsor needs a timer • And … • Round 1: Ad-hoc resource allocation • Round 2: Well organized parallel working • Round 3: Project Sequencing
Case study - Bank
Main Problems:
• IT Department – „bottleneck” of the organization
• Lack of prioritization – IT decides on work order
• Applying projects from many different business
departments
• Process and project approach in the organization
27 © WHITECOM Project Experience
Main assumptions
• Appointing the PMO to coordinate projects and IT resources
• PMO’s responsibilities:
– Collection and evaluation of project initiatives
– Prioritization (based on the client and type of project)
– The preliminary allocation of the initiatives to the next version of the system
– Preparation of recommendations for IT Porfolio Review Board Meeting
– Collecting statistics and lessons learned
• Assumptions:
– Weights for the type of project and the client have been defined
– The overall availability of resources for given version of system has been defined
– IT Portfolio Review Board has been established
– Principles and frequency of reporting have been set
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Project selection process
* The process does not contain elements of risk processes
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Identify Select Categorize Evaluate
Prioritize Balance Portfolio
Communicate Portfolio
Adjustment
Authorize
Review & Report Portfolio
Performance
Monitor Business Strategy Changes
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Portfolio – broader look
In many cases through project portfolio we understand list of projects actually chosen for realization.
Let’s look broader...
• Initiatives
• Ended projects, which report benefits
• On-hold projects because of dependencies
• on other projects
• Budgeted projects
Without this:
• There is no possibility of forecasting!!!
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Development of PPM process
31 © WHITECOM Project Experience
Information management
PPM Process management
Recommendations and opinions
Making portfolio decisions/
Participating in creating of the
Startegy
Recommendations
• Verify the scope of services provided by PMO in project portfolio
management case.
• We can show organization’s project portfolio because of our
cooperation with PM.
• Manage whole project’s lifecycle, from initiation to settlement accounts
of financial benefits
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How does it look today? Recommendations
1 Raport with status of all projects „Red” projects to analysis
2 How many resources does the project needs?
Are there spare resources for the project’s needs?
3 Quantitive statistics about number of projects in certain status etc.
Statistics about level of business goals, budget, resources realisation.
© WHITECOM Project Experience
Organization audit
Conducted review:
• Maturity of practices in project management according to PMI® standards
• Maturity of practices in program and portfolio management
• Scope of PMO and its structure
• Role of project managers
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Question?
Maciej Bodych, MBA, PMP
+48 695-754-882
34 © WHITECOM Project Experience