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PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA) 1
Project Management Professionals
Hot Topics & Challenges – 4 procurement management
processes
Presenter: Sohel Akhter, PMP, CCNA,ISMS
PMP Instructor, Netcom Learning
Adjunct Professor , MBA program, CUNY
Topic: Understand PMI's 4 procurement management
processes in detail.
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Agenda
4 Procurement management processes
1. Plan Procurement Management
2. Conduct Procurements
3.Control Procurements
4. Close Procurements
Questions?
2
Project Management Professionals
Hot Topics & Challenges – 4 procurement management
processes
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Includes the processes to purchase or acquire the products, services, or results needed from outside the project team to perform the work. The organization can be either the buyer or seller
Includes the contract management and change control processes required to administer contracts or purchase orders issued by authorized project team members
Most large organizations have procurement departments that are ultimately responsible for soliciting, negotiating, administering and closing contracts
Also includes administering any contract issued by an outside organization (the buyer) that is acquiring the project from the performing organization (the seller), and administering contractual obligations placed on the project team by the contract
3
Project Management Professionals
Hot Topics & Challenges – 4 procurement management
processes
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA) 4
The Procurement
Management
Process
Done During Used For Key Outputs
1. Plan
Procurement
Management
Planning The process of documenting
project purchasing decisions,
specifying the approach, and
identifying potential sellers
Procurement Mgmt . Plan
Statement of Work(SOW)
Procurement Document
2. Conduct
Procurements
Executing The process of obtaining seller
responses, selecting a seller, and
awarding a contract
Selected Sellers
Agreements
3.Control
Procurements
Monitoring &
Control
The process of managing
procurement relationships,
monitoring contract performance,
and making changes and
corrections as needed
Work Performance Information
Change requests
Project Management Plan
Updates
4. Close
Procurements
Closing The process of completing each
project procurement.
Closed Procurements
Project Management Professionals
Hot Topics & Challenges – 4 procurement management
processes
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA) 5
Make a make-or- buy
Decision
Create a procurement
mgmt Plan
Create the procurement
SOW
Select the appropriate
contract type
Create terms and
conditions, including
standard and special
conditions
Create procurement
documents
Create source selection
criteria
Find potential sellers
through advertising or the
internet
Send procurement
documents
Hold a bidder conference
Answer sellers’ questions
Seller makes a decision to
bid/propose
Seller creates the
proposals
Receive the proposals
Compare the proposals to
source selection criteria
using a weighting or
screening system to
pick/shortlist sellers
Receive presentations
from seller(s)
Compare to independent
estimates
Hold negotiations
Award Contract
Plan Procurement Conduct Procurement Control Procurement Close Procurement
Understand the legal
implications of your actions
Hold procurement
performance reviews
Request changes and
administer claims
Manage interfaces among
sellers
Report performance
Monitor performance
against contract
Review cost submittals
Make payments
Perform inspections and
audits
Maintain records of
everything
Perform a procurement
audit
Reach a negotiated
settlement
Create lessons learned
Complete final contract
performance reporting
Verify the product
Issue formal acceptance
Update records
Create a procurement file
Perform financial closure
Close Contract
Project Management Professionals
Hot Topics & Challenges – 4 procurement management
processes
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Plan Procurement Management
Goals
• Is the process of documenting project purchasing decisions, specifying the approach, and identifying potential sellers. It identifies those project needs which can best be met by acquiring products, services, or results outside of the project organization, versus which can be accomplished by the project team
Inputs
• Project Management Plan
• Requirements Documentation
• Risk Register
• Activity Resource Requirements
• Project Schedule
• Activity Cost Estimates
• Stakeholder Register
• Enterprise Environmental Factors
• Organizational Process Assets
Tools and Techniques
• Make or Buy Analysis
• Expert Judgment
• Market Research
• Meetings
Outputs
• Procurement Management Plan
• Procurement Statements of Work
• Procurement Documents
• Source Selection Criteria
• Make or Buy Decisions
• Change Requests
• Project Documents Updates
6
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Plan Procurement Management: Outputs
Procurement Management Plan: Describes how project procurements will be managed, including
– What service, product or result will be produced.
– Types of contracts to be used.
– Who will prepare independent estimates and when.
– What procurements the project team may make on its own.
– Which standard procurement documents will be used.
– List prequalified sellers if there is any.
– How the sellers will be selected.
– How sellers’ performance will be measured.
– How procurement will be coordinated with other project aspects (scheduling, performance reporting).
– Assumptions and constraints related to procurements.
Procurement Statement of Work: Describes the subject item in sufficient detail to allow prospective sellers to determine offerings (bids, proposals, etc.)
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PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Plan Procurement Management: Outputs Procurement Documents: Used to solicit proposals from prospective sellers. Well-
designed procurement documents help in easier comparison of seller responses, more complete proposals, more accurate pricing and decrease in the amount of changes in the project.
– Request For Proposal (RFP): Buyer’s request to all potential sellers for the details of how work will be performed. May include specific questions regarding performance of work and aspects of the seller’s business (e.g. service capabilities, experience in this work, warranties, financing, etc. as well as
– Background information about the project goal, objective etc from buyer’s prospective.
– Procedure for applying.
– Guidelines for preparation of the response.
– Exact format of response required.
– Evaluation criteria that the buyer will use to evaluate the sellers.
– Pricing forms.
– Procurement Statement of Work.
– Terms and conditions.
– Invitation For Bid ( IFB or Request for Bid, RFB): Request from buyer for all potential sellers to submit a total price bid for work to be performed.
– Request for Quotation (RFQ): Request a price quote per item, hour, foot or other unit of measure.
8
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Plan Procurement Management: Outputs
Source Selection Criteria
– Developed and used to rate or score seller proposals, and can be objective or subjective.
– Understanding of need
– Overall or life-cycle cost
– Technical capability
– Risk
– Management approach
– Technical approach
– Warranty
– Financial capacity
– Production capacity and interest
– Business size and type
– Past performance of sellers
– References
– Intellectual property rights
– Proprietary rights
Change Requests
– Request for changes to the project management plan and other subsidiary plans or components
9
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Noncompetitive Forms of Procurement
– The project is under extreme schedule pressure
– A seller has unique qualifications
– There is only one seller who can provide the goods or services
– A seller holds a patent for the item you need
– Other mechanisms exist to ensure that the seller’s price is
reasonable
Two Types Noncompetitive Forms of Procurement
– Single Source (Preferred Seller)
– Sole Source (only seller)
Exercise: What type of issues might occur in term of scope, cost, quality, schedule, customer satisfaction and risk etc in a noncompetitive procurement that would not be as significant in a competitive environment?
Letter of Intent: A letter of intent is a letter expressing the intention of the buyer to hire the seller.
Privity: Contractual relationship
10
Project Procurement Management
Plan Procurement Management : Outputs
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements
Goals
• Is the process of obtaining seller responses, selecting a seller, and awarding a contract
• The team will receive bids or proposals and will apply previously defined selection criteria to select one or more sellers
Inputs
• Procurement Management Plan
• Procurement Documents
• Source Selection Criteria
• Seller Proposals
• Project Documents
• Make or Buy Decisions
• Procurement Statement of work
• Organization Process Assets
Tools & Techniques
• Bidder Conferences
• Proposal Evaluation Techniques
• Independent Estimates
• Expert Judgment
• Advertising
• Analytical Techniques
• Procurement Negotiations
Outputs
• Selected Sellers
• Agreements
• Resource Calendars
• Change Requests
• Project Management Plan Updates
• Project Document Updates
11
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements: Tools & Techniques
Bidder Conferences (Also called contractor conference, vendor conference, pre-bid conference)
– Intended to assure all sellers have a clear, common understanding of the procurement (technical requirements, contractual requirements, etc.)
– Can be THE key to making sure the pricing in the seller’s response matches the work that needs to be done
– Answers to questions may result in amendments to contract documents
During a Bidding Conference the project manager must be on the alert so that:
– There is no collusion among sellers and / or buying agents
– Sellers don’t save questions for later private meetings in order to gain a competitive advantage
– All questions are submitted in writing and issued to sellers as an addendum to the procurement document so all sellers respond to the same scope of work
12
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements: Tools &Techniques
Proposal Evaluation Techniques: Many different techniques are used to evaluate proposals; all will use some expert judgment and some form of evaluation criteria.
– Evaluation criteria includes objective and/or subjective components and usually includes assigned predefined weightings.
– Proposal evaluation usually includes input from multiple reviewers who review input that is obtained during the Select Sellers process. Any significant differences in scoring are resolved at this point.
– An overall weighting system that determines the total weighted score for each proposal.
– Evaluation techniques can also include a screening system and utilize data from a seller rating system.
Weighting System: A method for quantifying qualitative data to minimize the effects of personal prejudice. Usually follows these steps:
13
Assigning numerical weight to
each of the evaluation
criteria
Rating the prospective sellers on
each criterion
Multiplying the weight by
the rating (Optional)
Totaling the results to compute
overall score
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements: Tools& Techniques
Independent Estimates
– Sometimes known as in house cost estimates
– Often provided by consulting services
– These estimates may help judge whether the SOW was adequate in its description or the Seller fully understood or responded fully to the SOW
Expert Judgment
– Used to evaluate proposals
– Proposals are evaluated by multi-discipline review team with expertise in each of the areas covered by the procurement documents and proposed contract.
Advertising
– Seller lists may be expanded by placing advertisements in general circulation publications such as newspapers or professional journals
– Some Government procurements require this
14
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements : Tools &Techniques
Screening System – A set of minimum criteria Seller must meet to be considered such
as:
– Proficiency with certain products or techniques
– Safety record
Past Performance History – Looking at the seller’s past history with the buyer
Presentations – Some of the sellers will be asked to make presentations of their
proposal so that the buyer can pick the most appropriate one
– Provides the seller with an opportunity to present their proposal, team and approach to completing the work
– Buyer get a chance to see the team that they may hire and assess competency, knowledge and ability
– Most often used when a cost reimbursable contract is used
15
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements : Tools &Techniques
Procurement Negotiation
– Clarification and agreement on structure and requirements of contract prior to signing.
– Topics may include (among many):
– Responsibilities and Authorities
– Applicable terms and law
– Technical and Business Mgt. Approaches
– Price
– Contract financing
16
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Conduct Procurements: Outputs
Selected Sellers: The selected sellers are those who are in a competitive range based on the outcome of the proposal or bid evaluation and have been negotiated all the procurement related items, terms and conditions etc with.
Agreements: An agreement which is also called an understanding, a contract, a subcontract, or a purchase order is a legally binding, formal agreement between two parties which obligates the seller to provide the specified product, service or result and obligates the buyer to compensate for it.
Resource Calendars: A document containing the quantity and availability of resources and the dates each specific resource can be available or idle.
Change Requests: Changes Requested including changes to the project management plan and subsidiary plans/components.
Project Management Plan Updates: Cost, scope and schedule baseline in addition to procurement management plan can be updated.
Project Document Updates: Requirement document, requirement traceability matrix and risk register along with other relevant documents may need to be updated.
17
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Control Procurements
18
Goals
•A Process of the Monitoring & Controlling Process Group
•The process of ensuring the Seller’s performance meets contractual requirements
•Usually undertaken by both the project team and the procurement department
•A key aspect of this process is managing the interfaces among the various providers
Inputs
• Project Management Plan
• Procurement Documents
• Agreements
• Approved Change Requests
• Work Performance Reports
• Work Performance data
Tools & Techniques
• Contract Change Control System
• Procurement Performance Review
• Inspections and Audits
• Performance Reporting
• Payment System
• Claims Administration
• Records Management System
Output
• Work Performance Information
• Change Requests
• Project Management Plan Updates
• Project Documents Updates
• Organizational Process Assets Updates
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Close Procurements
19
Goals
•One of the two processes of the Closing Group
•Supports the Close Project process
• Involves:
•Product Verification
•Administrative Closeout (of the contract)
•Contract terms may prescribe specific procedures for closure
•Early Termination is a “special case” of Contract Closure
Inputs
•Project Management Plan
•Procurement Documentation
Tools & Techniques
•Procurement Audit
•Procurement Negotiations
•Records Management System
Outputs
•Closed Procurements
•Organizational Process Assets Updates
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Project Procurement Management
Close Procurements: Outputs
Closed Procurements
– The party responsible for contract administration provides the seller with formal written notice that the contract has been completed
– Requirements for formal acceptance and closure are usually defined in the contract
– Termination
– The contract should have provisions for stopping the work before completion
– It can be for a cause or convenience
– The buyer may terminate a contract for cause if a seller breaches the contract
– The buyer can terminate the contract if they no longer want the work done
– Rare for seller to terminate a contract but can happen
20
PMP Webinar , Netcom Learning, Sohel Akhter (PMP, ISMS, CCNA)
Questions?
21
Project Management Professionals
Hot Topics & Challenges – 4 procurement management
processes
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