Project ManagementPerception Management 

 HCI 575 Final Proect

Enanga Fale

Agenda

• Project Theory • Background Information• Target Audience• Approach • Deliverables   • Expected resources• Challenges• Questions • Useful websites• Useful Software • Back-up Slides 

 Project Theory

• Perception Managemento utilize computer detection of face or voice

expressions to induce an error factor in calculating risks, one's buy-in or likelihood of a successful choice

o Examples Emotions of concern Passion Obsession Apprehension Skepticism Isolation Apathy

Background Information

• Continuation of Previous Communications Management Project o  Set communication plans for a particular project o Evaluate teams and set forth a plan to obtain

"buy-in" and reduce riskso Introduction of HCI tools for communication

control & test cases • My Previous work: Creative Component

o Enhance the Communication Model (Additional Step)-

o Provide evaluators emotional feedback or risk factors with a emotional map    

Background Information conti...

•   Others Previous worko Government and commercial applications using

either voice or speech in information securityo Will using combining technologies to incorporates

methodologies in the project management communications model

Target Audience

• Project Engineers and managers• Human Resources• Interviewers   

Approach

• Define Emotions figuratively and mathematical formulas (waveforms)  (Note example emotions below) o Passiono Obsessiono Apprehensiono Skepticismo Isolationo Apathy

• Utilize outputs from emotions (face and/or voice) to create risk factor to be added into the communication model from previous project

• Identify emotion measurement scale• Conduct Test Cases on 2-3 subjects

Approach conti...

• Requirementso Focus on 1-2 emotion areas (anger, passion,

apprehension,skepticism..etc) with 2-3 test subjects  Neutral Environment to work with subjects

separtelyo Have subjects watch a movie clips and record

face expressionso Formulate questions and present them to the

subject while recording facial and voice expressions

o Make a decision for subject based on results 

Deliverables

• Report Containing - o Researched Material Documented

Common Issues in Project Management (Customer Buy-In

Detecting one has the Buy-In Current Models Emotions effect on Buy-In

o Models Documented Updated model from Communication's

Management Model CC project Detection algorithms (Face, Voice) Emotion Comparator Algorithm

Expected Resources

• Literature o Foundations of Computational Linguistic  Human-

Computer Communication in Natural Language Roland Hausser (ISBN: 978-3-540-42417-)

o  A Bayesian Approach to Emotion Detection in Dialogist’s Voice for Human Robot Interaction (ISBN: 978-3-540-46537-9) http://www.springerlink.com/content/755721t8k7117522/

 

Challenges

• Test Caseso Controlling or verifying subjects emotions

• Weight of emotion factor in model 

Questions

 

Useful Websites

• http://www.rockley.com/TheRockleyReport/V2I2/People%20Processes%20and%20Change.htm

• http://www.rgc.at/fileadmin/rgc/images/Dokumente/Emotional_PM.pdf• http://www.jstage.jst.go.jp/article/ast/25/4/299/_pdf• http://neuroskeptic.blogspot.com/2009/02/lies-libel-and-love-detection.html•  http://www.voiceanalysistech.com/•  http://www.lie-detection.com/• http://www.face-and-emotion.com/dataface/facets/deception.jsp• http://www.blifaloo.com/info/lies.php• http://en.wikipedia.org/wiki/Voice_stress_analysis• http://www.timesonline.co.uk/tol/news/uk/article1434927.ece •  http://www.sciencedaily.com/releases/2008/02/080223125318.htm• http://www.dia.fi.upm.es/%7Epcr/videos/real_experiment_sequence.mpg• http://www.workplaceviolence911.com/docs/LVA-iforTheBackgroundBuzz.pdf • http://www.ee.ic.ac.uk/hp/staff/dmb/voicebox/voicebox.html 

Useful software

• http://www.mathworks.com/matlabcentral/fileexchange/8201• http://www.mathworks.com/matlabcentral/fileexchange/22214• http://www.ee.ic.ac.uk/hp/staff/dmb/voicebox/voicebox.html 

Back-up slides

From 2007 presentation

Defining Effective Communicationin Project Management

• Effective Communication in Project Management is essential to promote the likely hood of successful execution and delivery a project

• Why doesn’t the following guarantee effective communication? o Isn’t the project manager sending the message?o Shouldn’t that be enough?

Defining Effective Communicationin Project Management

• Case Study on the previous model is not enough-

o A software development team focused on introducing new control logic functionality to a suite of customers. Due to the company’s opportunity to own the market share for this new product, the project utilized a team of 150 individuals at different levels of experience and with diverse backgrounds such as embedded systems integrators, software developers, hardware engineers, material engineers, and technicians. The new control logic required continuous testing and integration coordination.

The project manager emailed teams for task statuses and hosted a weekly status meeting, in which some team members rarely interacted or attended due to project meeting times (6am) and their very busy schedules. The lack of interaction during the meetings limited the information supplied to team members or stakeholders, contributing to reduced communication within various sub-engineering groups, increased project risks, and delays in deliverables. Each of these factors resulted in frequent engineering design problems through the introduction of untested modules entering the system. The missed delivery dates reduced stakeholder’s confidence and decreased team morale.

The project manager handled risks approximately one to two weeks before the milestone completion dates; sometimes not allowing sufficient time to properly assess and solve the item. The entire team was requested to remove the risk. Individuals did not know who was responsible for the risk; leading to missed milestones and insufficient risk solvers that fixed the symptoms versus the problem. Questions arise: Who needs to work on these risks, and when are reports due?

• The message was sent, but was it received?

Defining Effective Communicationin Project Management

• What knowledge or items are needed for effective communication in a project?

o One must understand who are the external and internal stakeholder’s and………. what are their communication requirements? how can they effect your project? Negative, Positive, or Neutral? what are their past experiences with the team? how can one leverage their abilities to benefit the project?

o One must understand who the team members are and…….. what are the team dynamics? what is an individual’s past performance history? has he or she captured everyone’s loyalty to the project? what are the individuals' project commitments? how do the team members communicate? what are the team members personality traits and how will they effect the project? where are the team member located? does there exist any cultural barriers?

o One must understand , if the stakeholders and members understand the communication

o One must understand, what methods of communication are used in the organization

Defining Effective Communicationin Project Management

• Answering the effective communication questions allows the project manager to operate in the …….o “best” way to communicate and achieve effect results from

the team and stakeholders o knows when and how to employ techniques to engage

individuals• Aiding the evolution of the communication model……

Communication Mediums

• Vast ways to communicateo Computers (email, websites, net conferences,

Advanced HCI tools….)o Letters, Memo, Contracts….o Meeting (face-to-face, phone…..)

• “New communication technologies can promote working together more effectively, and “help dispersed individuals work as a team” (Baker).

Communication Mediums: Graphical Interfaces

• HCI tools can enhance an individual’s cognitive ability to interact process information byo creating a method or process to visualize information verses

acquiring it via text or verbalo “Information Visualization is the use of computer supported

interactive visual representations of data in order to amplify cognition or understanding (Card 2003).

o encourages faster processing of information

Raw Data

Data Tables

Visual Structures

Views

Data Visual Form

Data TransformationsVisual Mappings View Transformations

Task

Communication Mediums: Advanced Communication’s Model