Project Management ME LID 8-10-10

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    Understand the growing need for better

    Project Management.

    Define the term Project; provide

    examples, list various project attributes, and

    describe the triple constraint of projects.

    Learning Objectives

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    Describe project management and discusskey elements of the project management

    framework, including project stakeholders,

    the project management knowledge areas,common tools and techniques and project

    success factors.

    Understand the role of the Project Managerby describing what project managers do,

    what skills they need and the career field.

    Learning Objectives

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    Describe the project management profession,

    including its history, the role of professional

    organizations such as the ProjectManagement Institute, the importance of

    certification , ethics, and the growth of

    project management software.

    Learning Objectives

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    A project is a temporary endeavorundertaken to create a unique product,

    service, or result.

    A project ends when its objectives have been

    reached, or the project has been terminated.

    Projects can be large or small and take a shortor long time to complete.

    What is a Project?

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    The Project

    An activity which has

    Definitestarting point.

    Definite ending point.

    Designed to achieve aspecific objective

    A project may refer to an investment onwhich resources are used to create assets

    that will produce benefits over an

    expanded period of time.

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    Project Attributes

    A project:

    Has a unique purpose.

    Is temporary. Is developed using progressive elaboration.

    Requires resources, often from various areas.

    Should have a primary customer or sponsor.

    The project sponsor usually provides the direction and

    funding for the project.

    Involves uncertainty.

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    Project Cycle

    Evaluation

    Monitoring

    Implementation

    Preparation

    Identification

    Approval

    Appraisal

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    Project Stakeholders

    Stakeholders are the people involved in oraffected by project activities.

    Stakeholders include:

    Project sponsor

    Project manager

    Project team

    Support staff

    Customers Users

    Suppliers

    Opponents to the project

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    A project life cycle is a collection of projectphases that defines:

    What work will be performed in each phase. What deliverables will be produced and when.

    Who is involved in each phase.

    How management will control and approve work

    produced in each phase. A deliverable is a product or service

    produced or provided as part of a project.

    Project Phases & the Life Cycle

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    More on Project Phases

    In the early phases of a project life cycle:

    Resource needs are usually lowest.

    The level of uncertainty (risk) is highest.

    Project stakeholders have the greatest opportunityto influence the project.

    In the middle phases of a project life cycle:

    The certainty of completing a project increases.

    More resources are needed.

    In the final phase of a project life cycle: The focus is on ensuring that project requirements

    were met.

    The sponsor approves completion of the project.

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    The Project Cycle

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    What is ProjectManagement?

    Project management is the application of

    knowledge, skills, tools and techniques to

    project activities to meet project

    requirements.*

    *PMI, A Guide to the Project Management Body of Knowledge

    (PMBOK Guide)(2004), p. 8.

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    History of ProjectManagement

    Some people argue that building the Egyptian

    pyramids was a project, as was building the

    Great Wall of China.

    Most people consider the Manhattan Project

    to be the first project to use modern project

    management.

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    Introduction

    Many organizations today have a new or

    renewed interest in project management.

    Computer hardware, software, networks, and the

    use of interdisciplinary and global work teams

    have radically changed the work environment.

    The U.S. spends $2.3 trillion on projects every

    year, or one-quarter its gross domestic product,

    and the world as a whole spends nearly $10trillion of its $40.7 gross product on projects of

    all kinds.*

    *PMI, The PMI Project Management Fact Book, Second Edition, 2001.

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    DoWe Need ProjectManagement ?

    Is the job large or complex ? Are the constraints tight ?

    Does the job require integration of

    several activities ?

    How many boundaries must becrossed ?

    Are there any importantenvironmental considerations?

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    Better control of financial, physical, andhuman resources.

    Improved customer relations.

    Shorter development times. Lower costs.

    Higher quality and increased reliability.

    Higher profit margins. Improved productivity.

    Better internal coordination.

    Higher worker morale (less stress).

    Advantages of Using Formal

    ProjectManagement

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    A process is a series of actions directed toward a

    particular result.

    Project management can be viewed as a number of

    interlinked processes.

    The project management process groups include:

    Initiating processes

    Planning processes

    Executing processes

    Monitoring and controlling processes

    Closing processes

    ProjectManagement Process Groups

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    The Cycle of Operations

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    Level of Activity and Overlap of Process

    Groups Over Time

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    Project and Program Managers

    Project managers work with project sponsors,

    project teams, and other people involved in

    projects to meet project goals.

    Program: A group of related projects managed

    in a coordinated way to obtain benefits and

    control not available from managing them

    individually.

    Program managers oversee programs and often

    act as bosses for project managers.

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    The Triple Constraint

    Every project is constrained in different ways byits:

    Scope goals: What work will be done?

    Time goals: How long should it take to complete?

    Cost goals: What should it cost?

    It is the project managers duty to balance these

    three often-competing goals.

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    The Triple Constraint of Project

    Management

    Successful projectmanagement means

    meeting all three

    goals (scope, time,

    and cost) and

    satisfying the

    projects sponsor!

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    ProjectManagement Framework

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    Relationships Among Process Groups

    and Knowledge Areas (contd)

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    Relationships Among Process Groups

    and Knowledge Areas

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    Sample Enterprise ProjectManagementTool

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    Nine ProjectManagement

    Knowledge Areas

    Knowledge areas describe the key competenciesthat project managers must develop.

    Four core knowledge areas lead to specific projectobjectives (scope, time, cost, and quality).

    Four facilitating knowledge areas are the meansthrough which the project objectives are achieved(human resources, communication, risk, andprocurement management).

    One knowledge area (project integrationmanagement) affects and is affected by all of theother knowledge areas.

    All knowledge areas are important!

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    ProjectManagementTools and

    Techniques

    Project management tools and techniques assist

    project managers and their teams in various

    aspects of project management.

    Specific tools and techniques include:

    Project charters, scope statements, and WBS

    (scope).

    Gantt charts, network diagrams, critical pathanalyses, critical chain scheduling (time).

    Cost estimates and earned value management (cost).

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    SAMPLE GANTT CHART

    WBS (Work Break Down Structures)

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    Why the Improvements?

    The reasons for the increase in successful

    projects vary. First, the average cost of a project

    has been more than cut in half. Better tools

    have been created to monitor and control

    progress and better skilled project managerswith better management processes are being

    used. The fact that there are processes is

    significant in itself.*

    *The Standish Group, CHAOS 2001: A Recipe for Success (2001).

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    Project Success Factors

    1. Executive support

    2. User involvement

    3. Experienced project

    manager

    4. Clear business objectives

    5. Minimized scope

    6. Standard softwareinfrastructure

    7. Firm basic requirements

    8. Formal methodology

    9. Reliable estimates

    10. Other criteria, such as

    small milestones, proper

    planning, competent

    staff, and ownership

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    The Role of the ProjectManager

    Job descriptions vary, but most include

    responsibilities such as planning,

    scheduling, coordinating, and working with

    people to achieve project goals.

    Remember that 97 percent of successful

    projects were led by experienced project

    managers.

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    Define scope of project.

    Identify stakeholders,

    decision-makers, and

    escalation procedures. Develop detailed task list

    (work breakdown structures).

    Estimate time requirements.

    Develop initial projectmanagement flow chart.

    Identify required resources

    and budget.

    Evaluate project requirements.

    Identify and evaluate risks.

    Prepare contingency plan.

    Identify interdependencies. Identify and track critical

    milestones.

    Participate in project phasereview.

    Secure needed resources.

    Manage the change controlprocess.

    Report project status.

    Fifteen ProjectManagement Job Functions

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    Suggested Skills for ProjectManagers

    Project managers need a wide variety of skills.

    They should:

    Be comfortable with change.

    Understand the organizations they work in and with.

    Lead teams to accomplish project goals.

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    Suggested Skills for ProjectManagers

    Project managers need both hard and soft

    skills.

    Hard skills include product knowledge andknowing how to use various project management

    tools and techniques.

    Soft skills include being able to work withvarious types of people.

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    Suggested Skills for ProjectManagers

    Communication skills: Listens, persuades.

    Organizational skills: Plans, sets goals, analyzes.

    Team-building skills

    : Shows empathy, motivates,

    promotes esprit de corps.

    Leadership skills: Sets examples, provides vision

    (big picture), delegates, positive, energetic.

    Coping skills: Flexible, creative, patient, persistent. Technology skills: Experience, project knowledge.

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    Media Snapshot Good ProjectManagement

    Skills from The Apprentice

    Leadership and

    professionalism are crucial.

    Know what your sponsor

    expects from the project,

    and learn from your

    mistakes.

    Trust your team and

    delegate decisions. Know the business.

    Stand up for yourself.

    Be a team player.

    Stay organized and dont be

    overly emotional.

    Work on projects and for

    people you believe in.

    Think outside the box.

    There is some luck involved

    in project management, and

    you should always aim high.

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    Most Significant Characteristics of Effective

    and Ineffective ProjectManagers

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    Importance of Leadership Skills

    Effective project managers provideleadership by example.

    A leader focuses on long-term goals and

    big-picture objectives while inspiringpeople to reach those goals.

    A manager deals with the day-to-day details

    of meeting specific goals.

    Project managers often take on both leader

    and manager roles.

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    ProjectManagement Office (PMO)

    A PMO is an organizational group responsible for coordinating

    the project management function throughout an organization. Possible goals include:

    Collect, organize, and integrate project data for the entire

    organization.

    Develop and maintain templates for project documents. Develop or coordinate training in various project

    management topics.

    Develop and provide a formal career path for project

    managers. Provide project management consulting services.

    Provide a structure to house project managers while they are

    acting in those roles or are between projects.

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    The ProjectManagement Profession

    Professional societies such as the Project

    Management Institute (PMI) have grown

    significantly. There are specific interest groups in many

    areas, such as engineering, financial services,

    health care, and IT.

    Project management research and certification

    programs continue to grow.

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    ProjectManagement Certification

    PMI provides certification as a ProjectManagement Professional (PMP).

    A PMP has documented sufficient project

    experience, agreed to follow a code ofethics, and passed the PMP exam.

    The number of people earning PMP

    certification is increasing quickly. PMI and other organizations are offering

    new certification programs

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    Information

    Technology Project

    44

    Growth in PMP Certification, 1993-2003

    1,000 1,9002,800

    4,4006,415

    10,086

    18,184

    27,052

    40,343

    52,443

    76,550

    0

    10,000

    20,000

    30,000

    40,000

    50,000

    60,000

    70,000

    80,000

    1 993 19 94 1995 1996 19 97 199 8 1999 2000 200 1 200 2 20 03

    Year

    #PMPs

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    Project Execution

    Project execution usually takes the most time and

    resources.

    Project managers must use their leadership skills to

    handle the many challenges that occur during project

    execution.

    Many project sponsors and customers focus on

    deliverables related to providing the products,

    services, or results desired from the project.

    A milestone report can keep the focus on completing

    major milestones.

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    ProjectMonitoring and Controlling

    Involves measuring progress toward projectobjectives, monitoring deviation from the plan,

    and taking corrective action to match progress

    with the plan.

    Affects all other process groups and occurs

    during all phases of the project life cycle.

    Outputs include performance reports, requested

    changes, and updates to various plans.

    CONCEPTUAL DIFFERENCE

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    Monitoring (M)

    - Checks progress

    towards output targets

    - Stresses conversion of

    inputs to outputs

    - Reports on current

    progress at short

    intervals for immediate

    corrective action

    Evaluation (E)

    - Measures performance

    in terms of objectives

    - Emphasizes achievement

    of overall objectives

    - Provides in depth

    assessment of

    performance for future

    feedback

    CONCEPTUAL DIFFERENCE

    PRACTICAL DIFFERENCE

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    Monitoring (M)

    - Keeps track of daily

    activities

    a continuousfunction

    - Accepts objectives,targets and norms

    stipulated in the

    project documents

    Evaluation (E)

    - Takes long range view

    through in depth study

    one time function

    - Questions pertinence &validity of project

    objectives / targets

    PRACTICAL DIFFERENCE

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    i) Sorting out various problems which

    hinder or might hinder the progress

    of the project.ii) Devising ways and means to monitor

    the progress of the project.

    iii) Co-ordination with outside agencies.

    BENEFITS OF INTERNAL MONITORING

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    Programme Evaluation and ReviewTechnique (PERT)

    Critical Path Analysis (CPA)

    Critical Path Method (CMP)

    Critical Path Planning (CPP)

    Use of Gantt Bart Charts

    Methods / Techniques of Internal Monitoring

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    A comparison should be made of theplanned progress with the actual

    progress.

    Charts and diagrams should be used for

    such a comparison where it is possible.

    Physical and Financial Progress

    RELEASE TREND

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    RELEASE TREND

    Typical Project

    0

    20

    40

    60

    80

    100

    1 2 3 4 5 6 7 8 9 10 11 12

    Time

    Release

    Requirement Release

    RELEASE TREND

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    RELEASE TREND

    Project Requiring Upfront Releases

    0

    20

    40

    60

    80

    100

    1 2 3 4 5 6 7 8 9 10 11 12

    Time

    Release

    Requirement Release

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    Project Closing

    Involves gaining stakeholder and customer

    acceptance of the final products and services. Even if projects are not completed, they should

    be formally closed in order to reflect on what

    can be learned to improve future projects. Outputs include project archives and lessons

    learned, which are part of organizational process

    assets. Most projects also include a final report and

    presentation to the sponsor or senior

    management.

    IMPLEMENTATION ISSUES

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    Unclear or inadequate definition of requirements

    Weak Conceptual Planning & Preparation of PC-I

    Poor initial appraisal, Scrutiny & Evaluation

    NoIntegration between P

    hysical

    Targets andFinancial Phasing

    Confusion & lack of responsibility

    Non Synchronized Coordination

    Capacity of Utilization

    Physical Targets not properly prepared

    IMPLEMENTATION ISSUES

    GENERAL EXECUTIONAL PROBLEMS

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    GENERAL EXECUTIONAL PROBLEMS

    Appointment of suitably qualified PDs

    Poor planning, management & implementation.

    Failure to use available techniques (because of

    lack of skill, resources etc.)

    Inadequate information flow /

    Reporting

    Failure of Consultants & Contractors.

    Faulty Designs , equipments, material and

    workmanship.

    Payment Procedure

    Improper Supervision by Consultant/PD/Works

    Labour Troubles

    Accident and bad weather

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    Standard Guidelines for

    Implementation ofDevelopment Projects

    Step I Appointment of Project Director

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    For successful implementation, the Project

    Director is a key position to be filled in theorganizational set-up.

    As per decisions of National Economic Council(NEC) of July 04, 1988, further endorsed by the

    CDWP on March 01, 2008 that a suitably qualified

    Project Director should be appointedin each

    project (CDWP Level) who should not normallybe transferred during the currency of the project.

    Step I Appointment of ProjectDirector

    Contd

    Step I Appointment of Project Director

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    The Project Director should be delegated fullAdministrative and Financial powers commensurate

    with the level of his/her responsibility and size of the

    project given to him/her for implementation.

    For efficient technical and administrative control, the

    Project Director ought to be well-versed in the specific

    field with long and rich experience gained on similar

    projects executed in the past under similar conditions.

    Step I Appointment of ProjectDirector

    Step II Review of PC I

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    Step II Review of PC-I

    Checking of administrative approval in letter andspirit especially check financial allocation and

    arithmetics.

    Review and assessment of the PC-I allocations v/sfacilities proposed.

    Preparation of list of infrastructural development

    requirements and estimation as per PC-I proposedrates.

    Step III Scheduling

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    Step III Scheduling

    Preparation of physical schedule ofactivities (The scheduling of activities

    and availability of physical facilities are

    interlinked with thecompletion periodand Implementation Schedule should be

    based on Bar Charts/PERT/CPM.)

    Step IV Hiring of Consultants for Design & Construction

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    Step IV Hiring of Consultants for Design & Construction

    Supervision

    Advertisement for Pre-qualification of Consultants, approval

    and press appearance Receipt of Applications

    Scrutiny and Evaluation of Applications

    Pre-qualification Evaluation by the Committee (Works /Building / Campus)

    Approval ofPrequalified Consultants by CompetentAuthority

    Formulization of ToRs for the Consultants to be hired forPlanning, Designing and Construction Supervision.

    Finalization of TOR's & Approval by the Competentauthority

    Issuance of TOR's to Pre-qualified Consultants Contd

    Step IV Hiring of Consultants for Design & Construction

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    Receipt of Technical and Financial Proposals

    Opening of Technical Proposals

    Scrutiny & Evaluation of Technical Proposals

    Opening ofFinancial Proposals

    Final Evaluation Report (Technical & Financial)

    Approval by the Competent Authority

    Letter ofIntent & Draft Agreement

    Contract Negotiations (if applicable)

    Audit & Legal Vetting

    Contract Signing & Commencement ofServices

    Step IV Hiring of Consultants for Design & Construction

    Supervision

    Step V Design Development

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    Step V Design Development

    Survey & Investigations (Topographic Survey & Geo-TechInvestigations)

    Master Planning if required including Zoning Plan, Schematic /Line Plan

    Approval ofMaster Plan by Competent Authority

    Preparation of conceptual design based on reviewed PC-I & asper step -II

    Preparation ofPreliminary Architectural Design options

    Presentation in the End User Meeting and Building/CampusCommittee

    Finalization of Architectural Design

    Preparation of Detail Designs and Technical specifications

    Contd

    Step V Design Development

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    Preparation of Engineers Estimates / BoQ by adaptingeither Present Market Survey or a pre-tender quotation or in

    vogue updated schedule of rates of the respective province.(Refer 4.14 k of Manual for Development Plan Planningand Development Division, Government ofPakistan.)

    Approval from the University / Institute

    F

    inalization of Tender documents(Planning & DevelopmentDivision, GoP, has issued an SRO bearing No.

    8(60)WR/PC/2008 dated February 12, 2008 regardingImplementation of Revised PEC Standard Bidding/ContractDocuments)

    Review and approvals

    N.B. The project implementation agencies/departmentsshould seek the approval of the competent authority as soonas they consider change either in cost and scope of work was

    imminent

    Step V Design Development

    Step VI Tendering and Award

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    Step VI Tendering and Award

    Advertisement for Prequalification

    Receipt of Applications Scrutiny / Evaluation of Applications

    Approval of Prequalification

    Issuance of Tender Documents Receipt of Tenders

    Opening & Scrutiny

    Evaluation by the Committee(Works/Building/Campus)

    Award & Contract

    Approval by Competent Authority

    Step VII Construction Supervision

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    Step VII Construction Supervision Submission of Bid Bond, Performance Guaranty etc.

    Mobilization, Site Clearance & Layout of Designs

    Utility Connections

    Excavation in Foundation

    Structural Works

    Sanitary Works Electrical Works

    Plastering

    Wood Works

    Finishing Works

    External Development & Landscape

    Handing Over, Defect List

    Rectifications

    Project Coordination

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    Completion of the project is dependent upon

    completion of some other facilities which are to beprovided by the organizations like;

    Provision of electricity,

    roads, Sanitation & sewerage, and

    Telephone & Internet

    Completion of all these activities, even if these are

    not critical, needs better coordination for the

    success of the project.

    Project Coordination

    PROJECT EVALUATION

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    Means to identify, analyze and assess

    projects costs and benefits on completion ofthe project.

    The basic objective of evaluation is toascertain the real worth of a project and to

    assess the effects/impacts and benefits being

    achieved. The examination of differentaspects of the project can provide important

    lessons of experience for new projects.

    PROJECT EVALUATION

    TYPES OF EVALUATIONS

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    TYPES OF EVALUATIONS

    Situation Analysis

    Effect Analysis

    Efficiency Analysis

    Impact Analysis

    Situation Analysis

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    Situation Analysis is the simplest form of

    analysis where all additional benefits areassumed to results from the investment.

    Effect Analysis is required to isolate thespecific contribution of the investment. Such

    an exercise will require the projection of

    benefits over the life of the project under'without' project conditions but taking into

    account other factors. In summary a

    Situation Analysis is ' before and after

    Situation Analysis

    Effect Analysis

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    Effect Analysis is under "with and without"project conditions.

    Efficiency Analysis is an integral part of

    evaluation exercise where the actual and

    anticipated costs and benefits are compared

    with one another and in relation to the actual

    and anticipated benefits and cost.

    Effect Analysis

    Efficiency Analysis

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