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Project Management Webinar
Initiate Project Intelligence®
8 Business EQ Strategies
© 2016 Academy for Leadership Communication
Things to Know…
All participants will be on mute
Questions are welcome
Use the question box to ask questions
PM training is valid for 1 PDU
Must be in attendance for full session
PDU certificate sent by the end of the day
Recording and slide will be sent by tomorrow
© 2016 Academy for Leadership Communication
Denise Rodriguez
Project Insight
Marketing
www.projectinsight.net
Moderator
© 2016 Academy for Leadership Communication
Schedule a customized demo today!
+1 (949) 476-6499 x3
Request info: www.projectinsight.net
Project Insight
© 2016 Core Performance Concepts Inc.
Presenter
Diane C. Buckley, MBA, PMP
CEO, Core Performance Concepts Inc.
Training in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile and six sigma
www.coreperformanceconcepts.com
PMP® and CAPM® are registered trademarks of the Project Management Institute
© 2016 Core Performance Concepts Inc.
Brenda Williams
Founder and CEO, Academy For Leadership
Communication
Board Certified Coach
www.academyforleadershipcommunication.com
714-283-1186
Presenter
Coach, Professional Speaker
© 2016 Core Performance Concepts Inc.
Realize And Raise Your Potential 8 Business Emotional Intelligence Strategies
© 2016 Academy for Leadership Communication
Part 2
Develop your self-management & people management skills
Understand 8 business EQ behavioral styles crucial to success
Assess your leadership style and modify as necessary
At the end of this webinar…
© 2016 Academy for Leadership Communication
© 2016 Academy for Leadership Communication
What did you notice about you and others during the
past two weeks?
Please share your answer in the chat box.
Emotional Intelligence Question:
© 2016 Academy for Leadership Communication
The ability to understand how emotions
affect behaviour and
do something with that information
e.g. Salovey & Mayer, 1990, Goleman, 1998, Bar-on, 2000, etc.
WHAT IS EMOTIONAL INTELLIGENCE?
© 2016 Academy for Leadership Communication
DEVELOPING EMOTIONAL INTELLIGENCE
• Developing awareness of your own and others’ emotions and behaviour through analysing others, self reflection and noting feedback from others
• Actively being aware of your own and others’ emotions and behaviours and managing yourself, to reflect that awareness, to ensure you are successful in different situations
Easy to say but difficult to do, especially at work
© 2016 Academy for Leadership Communication
EBW – Emotions, Behaviours In The Workplace
“Business EQ is the ability to manage the 8 key emotions/behaviours that determine success in different work situations”
EBW is a practical approach focusing on understanding why people behave the way they do and how to maximise their engagement with, and performance at, work.
© 2016 Academy for Leadership Communication
How Is Your Comfort Zone Holding You Back?
© 2016 Academy for Leadership Communication
EBW BUSINESS EQ
© 2016 Academy for Leadership Communication
Is comfortable taking a lead from others, needs to consider all the options, likes to have sufficient time to evaluate the outcomes of the decision fully.
Likes taking on responsibility and being in control. Needs to get the decision made and is comfortable taking a stand on tough issues or unpopular decisions.
How Does The Right Side Make You Successful? Unsuccessful?
© 2016 Academy for Leadership Communication
Deals with tasks in a methodical manner without engaging emotionally in the role, tends to be realistic/cautious, working with the situation rather than driving a particular approach or agenda forward.
Is passionate and excited about tasks and roles, actively seeks challenge, putting a great deal of energy into work and expecting positive outcomes.
How Do You View Others At The Opposite End Of The Scale?
© 2016 Academy for Leadership Communication
Enjoys consultative
and less impactful
roles, receiving ideas
and direction rather
than pushing or
influencing others of
their own.
Needs to be heard and have an impact, persuade others and affect outcomes, wants to lead and is comfortable in high profile roles.
Who Do You Need To Influence? Is Your Approach Effective?
© 2016 Academy for Leadership Communication
Values stability in the working environments, likes clarity about processes and systems, has well defined views and a procedural thinking style when working.
Enjoys change and novelty and is comfortable with uncertainty, will be open to new ideas and approaches. Likes being creative when thinking and working.
What Happens To People On The Left When Things Change Quickly Or Are Unclear?
© 2016 Academy for Leadership Communication
Comfortable working without the support of others, is task focused, and is able to focus objectively on the issues and facts.
Likes working with others,
is people focused,
recognizing and being
sensitive to other’s
feelings needs and
perspectives.
How Does Lack Of Empathy/Too Much Empathy… Hold You Back?
• Driven to Deliver Fast Results• Focused on the Goal• Prideful of Accomplishments• Emotionally Detached• Frustrated with Teammates• Judgement - Control• Not Listening• Stress & Anxiety
• Acceptance/Empathy• Relationships• Mentor – Help Others• Deeper Relationships• Inspirational Leader• Attract People To You• Listen/Understand• Joy & Peace
© 2016 Academy for Leadership Communication
© 2016 Academy for Leadership Communication
Happy to work without plans or structure. Likes spontaneity and freedom. Is independent and concerned with achieving goals in the most expedient and effective manner available.
Likes structure, needs to be reliable and consistent. Is concerned to meet commitments and behave in a way that is acceptable to those around them, observing rules and social norms.
Which Side Of The Scale Are You On?How Does It Show Up?
© 2016 Academy for Leadership Communication
Is concerned about day to day work, managing pressure and may find it hard to relax. Is comfortable expressing their feelings and showing their emotions to others.
Is relaxed and comfortable dealing with the day to day stress of work; likes to present a calm persona, managing and hiding their own feelings and emotions.
How Is Stress affecting The Way You Interact With People?
© 2016 Academy for Leadership Communication
Where Do You Score On The Self-Awareness Scale
USING EMOTIONS & BEHAVIOURS
TO LEAD
Leadership Styles
© 2016 Academy for Leadership Communication
© 2016 Academy for Leadership Communication
GOLEMAN’S VISIONARY LEADER
© 2016 Academy for Leadership Communication
GOLEMAN’S VISIONARY LEADER
© 2016 Academy for Leadership Communication
GOLEMAN’S VISIONARY LEADER
BUILDING SUCCESSFUL TEAMS
1. Steve Harper2. Carol Martin3. Edward Singh4. Liz Thompson5. Margaret Wood6. Sally Rahanah
Leadership line1. Steve
3. Edward
4. Liz
6. Sally
5. Margaret
Degree of Psychological Effort
No EffortMinimal EffortSome EffortSignificant Effort
© 2016 Academy for Leadership Communication
2. Carol
1. Resonates with leaders and teams
2. Is straightforward and cost effective
3. Positive
4. Sets a benchmark for success
5. Has a 10 step development framework
6. Is a global solution
WHY EBW?
© 2016 Academy for Leadership Communication
© 2016 Academy for Leadership Communication
EBW Global Clients
© 2016 Academy for Leadership Communication
© 2016 Academy for Leadership Communication
What Are You Going To Change?
© 2016 Academy for Leadership Communication
© 2016 Academy for Leadership Communication
Any Questions?
© 2016 Academy for Leadership Communication
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© 2016 Academy for Leadership Communication
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