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Importance of Project Learning
Opportunity to influence design
Opportunity to do something innovative
Cost of change
End Goal
• A clear picture of what is considered done and good
• The knowledge to produce a design that is done and good
Project learning research results• Linking Design Process to Customer Satisfaction Through Virtual Design of Experiment (Jain
and Sobek)– Problem definition (PD) at the higher abstraction levels appears positively related to client
satisfaction– Client satisfaction improves with greater effort in idea generation (IG) at concept level, but not at
the system or detail design levels– Greater time spent on design refinement (DR) activities across all design levels is negatively
associated with client satisfaction– Greater time spent at the detail (D) design level appears comparatively non-value added to client
satisfaction– Time spent on problem definition and engineering analysis activities at the system (S) design level
leads to better client satisfaction• Engineering Design Processes: A Comparison of Students and Expert Practitioners (Atman)
– Experts spent more time overall in design than students and significantly more time on problem scoping activities
– Experts also gathered more information that covered more categories– Results support argument that information gathering and problem scoping are design activities are
major differences between advanced engineers and students and are important competencies for students to develop
Notes
• Talk is cheap!!! – Documentation is a must.– data (logbooks, webpage), schedules, decisions – – you don’t know it until you can show your mentor where you
documented it. – action items aren’t complete until documented.– be efficient in documentation.
• Project learning can be simplified by systematically identifying and performing activities that clarify issues surrounding – the people– the products– the technology
Identify stakeholders and experts
– Stakeholders are people that have an interest in the creation of a new product
– Experts are people that have specific knowledge about related products, processes, and technologies
People
Leaning about/from people
observation
interviewexperience
(empathetic activity)
individuals
groups
People
Interviews
• Information from stakeholders and experts will net you substantial needs and constraints – Interviews– Focus groups
• Focus on ‘what’, not ‘how’– Interviewees focus on solutions and anecdotes,
you must extract the needs– Root cause analysis is critical
People
Conduct an observation
• People often do not realize opportunities, realize their problems, and communicate all needs.
• Apply anthropological techniques to document activity lists, characterize user types, and characterize value to the user.
People
Empathetic activities
• Use the product, perform the process, experience the hardship!
• First-hand experience is a great way to grow understanding
People
Group activity – identify stakeholders and experts and
how you will interact or understand them
Product dissection
• Teardown competitive products and products with comparable function that may be helpful for conceptual design
• Build model of geometry and performance• Benchmark performance of competitors
Products
Experimentation and modeling
• Gain clarity in relevant physical phenomenon by creating math models and relating them to experiments
• Useful to determine what can be validated
Products
What existing products or product documentation should be reviewed?
In what way will you access them and capture the results?
Research
• Identify technologies that are core to the problem or potential directions for the solution
• Web searches, patent searches, existing documentation
Tech-nology
What technology do you need to become conversant in? What do deliverables look like?