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    CHAPTER-1

    INTRODUCTION

    A Study on the Viewership Preference and Satisfaction for Big cinemas Theatre in Vellore.

    Current scenario in Entertainment services:

    In todays world, people need some leisure time and entertainment. Entertainment

    generally refers to Cinema Theatres, TV programmes, Dance shows, Theme parks etc.,

    Entertainment is a part of Service Industry in Services Marketing.

    A movie theater, cinema, movie house, picture theater, film theater is a venue, usually a building,

    for viewing motion pictures ("movies" or "films").

    Most but not all movie theaters are commercial operations catering to the general public, who

    attend by purchasing a ticket. The movie is projected with a movie projector onto a large

    projection screen at the front of the auditorium. Some movie theaters are now equipped for

    digital cinema projection, removing the need to create and transport a physical film print.

    Modern Era of Movie theatres: 3-D

    3-D film is a system of presenting film images so that they appear to the viewer to be three-

    dimensional. Visitors usually borrow or keep special glasses to wear while watching the film.

    Depending on the system used, these are typically polarized glasses. Three-dimensional films use

    two images channelled, respectively, to the right and left eyes to simulate depth by using 3-D

    glasses with red and blue lenses (anaglyph), polarized (linear and circular), and other techniques.

    3-D glasses deliver the proper image to the proper eye and make the image appear to "pop-out"

    at the viewer and even follow the viewer when he/she moves so viewers relatively see the same

    image. Most 3-D films are shown in amusement parks and even "4-D" techniques are used when

    certain effects such as spraying of water, movement of seats, and other effects are used to

    simulate actions seen on the screen. The earliest 3-D films were presented in the 1920s. There

    have been several "waves" of 3D film distribution, most notably in the 1950s when they were

    promoted as a way to offer audiences something that they could not see at home on television.

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    Still the process faded quickly and as yet has never been more than a periodic novelty in film

    presentation. Currently, films are again being presented in cinemas in 3-D, in the IMAX 3D

    system and in digital 3-D, such as is used in the animated films of Disney/Pixar.

    IMAX- is a system using film with more than ten times the frame size of a 35 mm film to

    produce image quality far superior to conventional film. IMAX theaters use an oversized screen

    as well as special projectors. Invented by a Canadian company, the first permanent IMAX theater

    was at Ontario Place in Toronto, Ontario, Canada.

    At the IMAX cinema attached to the National Media Museum in Bradford, West Yorkshire,

    England, in the United Kingdom, visitors to the museum's sixth floor can observe the IMAX

    projection booth via a glass rear wall, and watch the large format films being loaded and

    projected

    Multiplexes and megaplexes

    Example of a Multiplex layout:

    ARENAa fifteen-screen movie theater in Sofia, Bulgaria

    Canada was the first country in the world to have a two-screen theater. The Elgin Theatre in

    Ottawa became the first venue to offer two film programs on different screens in 1957 when

    Canadian theater-owner Nat Taylor converted the dual screen theater into one capable of

    showing two different films simultaneously.

    A popular film may be shown on multiple screens at the same multiplex, which reduces the

    choice of other films but offers more choice of viewing times or a greater number of seats to

    accommodate patrons. Two or three screens may be created by dividing up an existing cinema

    (as Durwood did with his Roxy in 1964), but newly built multiplexes usually have at least six to

    eight screens, and often as many as twelve, fourteen or even sixteen.

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    Drive-in:

    A drive-in movie theatre is basically an outdoor parking area with a screen sometimes an

    inflatable screen at one end and a projection booth at the other. Moviegoers drive into the

    parking spaces which are sometimes sloped upwards at the front to give a more direct view of

    the movie screen. Films are usually viewed through the car windscreen (windshield) although

    some people prefer to sit on the hood of the car. Sound is either provided through portable

    loudspeakers located by each parking space, or is broadcast on an FM radio frequency, to be

    played through the car's stereo system. Because of their outdoor nature, drive-ins usually only

    operate seasonally, and after sunset. Drive-in movie theatres are mainly found in the United

    States, where they were especially popular in the 1950s and 1960s. Once numbering in the

    thousands, about 400 remain in the U.S. today. In some cases, multiplex or megaplex theatres

    were built on the sites of former drive-in theatres

    Movie Theatres in India:

    The first Indian chain of cinema theaters was owned by the Calcutta entrepreneur Jamshedji

    Framji Madan, who oversaw production of 10 films annually and distributed them throughout the

    Indian subcontinent.

    Importance of Movie Theatres

    Provides satisfaction to viewers Generates more profits Protects social interests More facilities

    There are different factors that influence Viewers to watch a movie in theatre.

    Selection of movie Clarity Pricing Sound Effect Issue of tickets

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    Seating Arrangements Hygienic Food Ventilation Air-Conditioning Cleanliness Safety Parking Drinking Water etc.,

    Viewers prefer multiplex offer more facilities than single-screen theatres. Special facilities such

    as

    Variety of Movies Limited Seats , Play areas for children, Ambience

    Pricing Mix of Cinema Theatres

    The cinema theatres have to design a pricing strategy that suits the low-income group of

    the society. It is advisable to follow high pricing strategy, when the services indicate high status

    of viewers. Mostly every cinema theatres apply Differential pricing. Price depends upon Place,

    Seats in theatre, Movies, Facilities in the theatre etc.,

    The pricing decisions will involve a number of factors, such as

    Cost of inputs Entertainment Tax Social and Economic status of viewers

    Hindrances of Cinema Theatres

    With the increasing popularity of videos throughout the 1980's there was a drop in cinemaaudiences.

    Recently the cinema houses have been adversely affected by the increasing Televisionchannels and Video piracy.

    Due to satellite communication, the cinema halls or picture palaces are not run to fullhouse.

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    COMPANY PROFILE

    BIG Cinemas, a division of Reliance MediaWorks Ltd (formerly known as Adlabs Films

    Limited) and a member of Reliance ADA Group is Indias largest cinema chain with over 515

    screens in India, US, Malaysia and the Netherlands. The company accounts for 10 to 15% of box

    office contributions of large movies.

    BIG Cinemas also operates in the United States, and the circuit accounts for about 30-35% of

    Hindi features box office collections and over 70% of Tamil and Telugu box office collections

    from the US. In Malaysia, the company now has 66 screens that play Hollywood features as well

    as Chinese and Tamil films to cater to the 1.5 million Tamil population. The company is also

    working towards establishing a presence in Netherlands and has associated with Pathe Theatres

    to begin screening Indian movies.

    In 2005, Reliance Anil Dhirubhai Ambani Group became a majority promoter in Reliance

    MediaWorks. The financial resources and management expertise acted as a catalyst in

    synergizing various interrelated businesses, catapulting Reliance MediaWorks into becoming

    Indias biggest success story in the film and entertainment industry.

    In the recent past Reliance MediaWorks has not just established a strong presence for its

    multiplex business in India and internationally but has also entered new segments of the film

    production value chain including digital post production services, digital cinema mastering, film

    restoration, film camera equipment and production support services. Reliance MediaWorks'

    television venture, BIG Synergy is among the top players in the television programming

    industry.

    Backed by the Reliance ADA Group, Reliance MediaWorks has seen strong growth in terms of

    canvas and scale of operations. For FY 09, for the year ended on March 2009, the company

    clocked a topline of US$ 143 Million and an EBIDTA from Operations of US$ 15 million.

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    Reliance MediaWorks Big Cinemas is Indias largest cinema chain with over 477 screens

    spread across India, US, Malaysia and Netherlands and caters to over 35 million consumers.

    Reliance MediaWorks BIG Cinemas has established leadership in film exhibition in India with

    230 screens and accounts for 10 to 15% of box office contributions of large movies. The

    company has also launched Indias first 6D theatre launched at Agra and was among the first to

    show 3D versions of international movies. Reliance MediaWorks BIG Cinemas has also

    successfully created a pan US footprint and the circuit accounts for 20-35% of Hindi features

    box office collections and over 70% of Tamil and Telugu box office collections from the US. In

    Malaysia, the company now has a strong presence of 66 screens that plays Hollywood features

    besides Chinese and Tamil films to cater to the 1.5 million Tamil populations. The company is

    also working towards establishing presence in Netherlands and has associated with Pathe

    Theatres to begin screening Indian movies. BIG Cinemas has been awarded the Entertainment

    Retailer of the Year honor at the India Retail Forum 2009 and has also been awarded

    International Exhibitor of the Year 2008 by CineAsia 2008 at Macau.

    BIG Synergy

    Reliance MediaWorks acquired majority interest in Synergy Communications in 2006.

    Today, BIG Synergy is widely regarded as a leader in non-fiction programming, and has enjoyed

    singular success in adapting international formats for Indian viewers. Over the years, BIG

    Synergy has attained both critical and commercial success with original shows such as Quiz

    Time, India Quiz, Eureka, A Question of Answers, Mum Tum aur Hum, as well as international

    formats such as Mastermind, University Challenge, Kamzor Kadi Kaun, Indias Child Genius,

    Bluffmaster, Heartbeat and successive series of the landmark Kaun Banega Crorepati. In recent

    times,

    BIG Synergy has produced some spectacular shows like Indias Got Talent, Sach Ka Saama, Dus

    Ka Dum, Jhalak Dikhhla Jaa, Kya Aap Paanchi Paas Se Tez Hain, and Aap Ki Kacheri.

    Film and Media Services

    In September 2008, Reliance MediaWorks has become the first motion picture services facility

    in India and all of Asia to be awarded certification by the UKs industry body FACT (Federation

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    Against Copyright Theft). The certification is a major recognition of the efforts by Reliance

    MediaWorks to protect and safeguard the films that it handles from piracy. The certification

    applies to Reliance MediaWorks film processing and print lab, Digital Lab, Digital Cinema

    Mastering facility as well as Reliance MediaWorks' preview theatre, all housed within its Film

    City premises in Mumbai. The accreditation comes at a time when Reliance MediaWorks has

    significantly grown its portfolio of film related services, expanding from its long tradition of

    motion picture lab processing and replication to include post production and grading with its 4K

    DI lab and the Digital Cinema Mastering facility.

    Motion Picture Processing

    Reliance MediaWorks processes and prints over 75% of the Hindi film industry

    requirements. The companys processing lab has won numerous national and popular awards

    over the years and has been certified by Kodak Image Care 4 years in a row. Recently, the

    processing operations have also been expanded to Chennai and Kolkata.

    Digital Intermediate Services

    Reliance MediaWorks Digital Intermediate Lab is the only true 4K facility in Asia with

    real time grading capabilities. The integrated offerings to clients include Telecine, Digital Optics,

    Promo packaging, Complete DI and deliverables (Conversion, Scanning, HD Recording & Sub

    titling).

    Reliance MediaWorks Digital Cinema Services

    Reliance MediaWorks Digital Cinema is Indias leading provider of DCI grade digital

    cinema services, including mastering, installation and service and hard drive and optic fiber

    connectivity and distribution. Reliance

    MediaWorks has introduced optical fiber distribution of digital cinema films from India to the

    United States in a worlds first.

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    Reliance MediaWorks Digital Cinema is also spearheading the anti piracy initiatives and

    is the first film service operation in Asia to be accredited by UKs FACT (Federation against

    Copyright Theft) certification. Reliance MediaWorks Digital Cinema has operated more than

    15,000 commercial screenings in full DCI compliant 2K cinema and has transmitted over 3,000

    via fiber optic cables.

    Reliance MediaWorks BPO

    Reliance MediaWorks BPO is a leading global player for comprehensive digital

    restoration and content processing services with a MPAA (Motion Pictures Association of

    America) standard facility.

    The BPO is aims to provide a comprehensive one point solution for the transition from

    Analog to Digital and Physical Media to Digital Data. The Reliance MediaWorks BPO

    addresses the needs of content owners like international studios, broadcast and television

    networks, library owners and mobile companies across the world.

    Lowry Digital

    Lowry Digital, a Reliance MediaWorks subsidiary based in Burbank, Los Angeles is

    universally regarded one of the best digital restoration facilities. The company utilizes

    proprietary image processing science to deliver superior picture elements and has developed an

    unique technologyThe Lowry Process which is used to create unsurpassed image quality at

    every stage of the workflow for all outputs, including film, broadcast television, commercials,

    digital cinema, Blueray, or web based video. Lowry Digitals services include film restoration,

    emergency image repair, digital blow ups and digital intermediate enhancements.

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    OBJECTIVES OF THE STUDY

    PRIMARY OBJECTIVE

    To Study the Attitude and preferences of viewers towards Big cinemas. To Study the viewership satisfaction in Big cinemas.

    SECONDARY OBJECTIVE

    To Know awareness of online booking system and the benefits offered in big cinemas. To Know the promotional events are done in big cinemas. To Know the big cinemas ambience, digital sound effects (DOLBY & DTS), projector

    system, pricing, food and beverages and other facilities.

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    SCOPE OF THE STUDY

    This study helps to find out the:

    The factors influencing the viewers to prefer big cinemas . Service strategies and marketing mix adopted in the theatres.

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    LIMITATION OF THE STUDY

    The study was time consuming. Some of the Respodents were not aware of the topic. So it took lot time to explain them

    about the topic.

    The area of the study has been restricted to Vellore city. Respodents were not ready to spend their recreation time to respond. Most of the Respondents still not aware of the new technologies introduced in movie

    theatres.

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    REVIEW OF LITERATURE

    The liberalization of economy has opened the doors of Internationalization of fashion,

    culture, and civilisation S.M. JHA

    The development of communication technologies paves avenues for the development of

    entertainment facilities. Today, we see there are air-conditioned picture places, open-air theatres,

    disco and pub, music centers to entertain and enjoy. The development of entertainment services

    is essential as they generate profits and the same time makes the services affordable to the

    masses.

    Movie Theatres are a big part of entertainment for the people. People prefer multiplex

    than single- screen windows. Multiplexing a theatre actually reduces its seating capacity by

    putting in more screens and other recreational facilities in the place of seats.

    The cinema exhibition business has proved to be a complex inter-play where anoutstanding location, state-of-the-art technology, luxurious and plush ambience, and warm

    customer- friendly service integrate to provide a world-class cinema viewing experience to thepatron.

    Source: Assam rolls out incentives for cinema halls, www.Assam rolls out incentives for

    cinema halls.

    The spurt in shopping malls in Assam's capital city Guwahati has not just brought in the

    big MNC retail clothes and food outlets, but also big players in the cinema hall industry, with the

    state government also chipping in.

    Cultural Affairs Minister Gautam Bora said, ''Cinema halls are reviving after their slump.

    We are providing them with all possible back-up.'' With competition from outside big players,

    local cinema hall owners are also polishing up their facilities to compete and attract audiences.

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    He said, ''We are encouraging cinema hall owners to provide better facilities and have

    special incentives and waivers for the halls that meet our list of facilities. From tax relief of up to

    five years to even allotment of government land for those who want to open mini halls in smaller

    towns, the government has many such incentives already in place and mooting several others.

    Old cinema hall owners in the city are also planning to convert into shopping malls and

    multiplex as the response to the handful of shopping malls in the city had been tremendous.

    Source: Meher Khanna, Cinema theatre's become unsustainable in Chennai, www.

    Television point.com | Chennai, 20.3.09

    One of the reasons that operating movie halls in Chennai has become an unattractive

    proposition is that people are avoiding the trouble and expense of traveling to the city centre.

    They'd rather watch films at a neighborhood cinema, hire movies or turn to direct-to-home

    television service providers, opines SVRM Ramanathan, president, Chennai Cinema and Film

    Exhibitors' Association.

    The surviving theatres in Chennai are adapting to survive but turning themselves into

    multiplexes to maintain an average sustainable occupancy rate of 40per cent.

    "Multiplexing a theatre actually reduces its seating capacity by putting in more screens

    and other recreational facilities in the place of seats," Ramanathan explained.

    Source: Theatres, www. Film Theatres Mumbai-Bombay Pages Bollywood cinema

    section.htm.

    The boom in cinema theatres came in the '30s. TheRegal, Plaza, Central, New Empire,

    Broadway, Eros and Metro, were built in this decade, and are architectural landmarks in their

    own right.

    http://theory.tifr.res.in/bombay/architecture/building/regal.htmlhttp://theory.tifr.res.in/bombay/architecture/building/regal.htmlhttp://theory.tifr.res.in/bombay/architecture/building/regal.htmlhttp://theory.tifr.res.in/bombay/architecture/building/eros.htmlhttp://theory.tifr.res.in/bombay/architecture/building/eros.htmlhttp://theory.tifr.res.in/bombay/architecture/building/metro.htmlhttp://theory.tifr.res.in/bombay/architecture/building/metro.htmlhttp://theory.tifr.res.in/bombay/architecture/building/metro.htmlhttp://theory.tifr.res.in/bombay/architecture/building/eros.htmlhttp://theory.tifr.res.in/bombay/architecture/building/regal.html
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    With the increasing popularity of videos throughout the 1980's there was a drop in

    cinema audiences. The concurrent rise in property prices meant that many owners sold off the

    land, often a prime location, to developers. In the eight years from 1983 to 1995, 46 out of the

    146 cinema halls in Mumbai closed down. Since then a feedback cycle has been in progress- as

    property prices rise, the price of cinema tickets follow and audiences decrease, forcing entry

    prices even higher.

    Source: Rohit Mullick, For cinema halls, tragedy strikes midway, www. fullstory.htm,

    21.12.04.

    ITS time for owners of cinema halls to pull up their socks. There are early indications

    that the Administration will take a tough line against cinema halls whose premises are not

    properly maintained, whose infrastructure has not improved and who are not providing amenities

    to moviegoers.

    Problems in the picture:

    Torn seats Poor audio-visual quality Ticket checking system causes harassment No facility of tele-advance Booking Adequate fire-fighting system not available No Drinking Water Toilets not maintained

    The complaints point to well-known facts

    Most cinema halls do not have proper seating arrangements; the seats are usually torn The ticket-checking system is poor. Viewers are unnecessarily bothered and by the time they

    reach the hall, the movie is already underway. The advance ticket booking system is not up to

    the mark.

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    Viewers complain that in most city theatres, the audio-visual system is of poor quality andnot worth their money.

    Canteens inside cinema halls dont display rate lists and charge exorbitantly. Toilets are notmaintained; drinking water is not easily available.

    Most cinema halls dont have adequate fire-fighting systems and there is no provision forfirst aid.

    Source:Cinema halls in Gurgaon, www. Gurgaon Cinema Hall, PVR Gurgaon Cinema Hall,DT Cinema Gurgaon, Multiplex Hall in Gurgaon, DT Cinema in Gurgaon.htm

    Gurgaon real estate boom brought a new life not only to real estate agents but also paved

    a steady growth way for cinema halls in Gurgaon. Now Cinema halls in Gurgaon are enjoying

    lot of impetus.

    Being one of the core elements of entertainment, now Gurgaon cinema halls made steady

    way in to every mall of the city. They offer a perfect natural ambience to the mass after the long

    hectic work schedule. This is the kind of satisfaction that made multiplex cinemas in Gurgaon an

    ideal choice to spend some quality time.

    Source: Nano Projects, www. Nano Cinemaz.htm

    consumers attitude and preferences. This trend is characterized by

    o Multiplexes with smaller capacities and with the state of the art projection and audioequipment

    o The Cinemas having flexible movie programming and effective management.o The environment with a well maintained hygienic ambienceo Multiple single point facilities from films to food to shopping experience, which thereby

    brings in multiple footfalls.

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    The sudden growth and popularity of multiplexes in Metros and A class cities, and

    gradual death of single screen stand-alone theatres, points to a shift in theCINEMAZ Indias

    First Chain of Franchised Cinemas:-

    We have developed four viable Cinema models

    Rural Single Screen Cinema with a Snack and Beverage Counter Premium Single Screen Cinema with a Mini Food Court Premium Twin Screen Cinema with an Basic Food Court Premium 3 Screen Multiplex with an Elaborate Food court

    Salient features of these models

    High-class movie-watching ambience at considerably reasonable prices. Combination of Cinema, Entertainment, Education & Medicine. Building a brand through quality control and efficient management systems.

    Source: Pramod Awasthi, Sleaze turns the reels of fortune, The Times of India, 24.4.04.

    If we run new Bollywood movies, we would not get the audience that prefers watchingmovies in Cineplex or multiplex. Moreover it is also not viable to convert our cinema into a

    Cineplex because our target audience will not prefer to dole out a higher amount for the extra

    facilities provided to them.

    Right now out of 30 city cinema halls, about a dozen are showing English and Hindi

    adult movies. Audience including youngsters and middle-aged people want to see adult movies

    especially English ones dubbed in Hindi and its market is picking up. Though the state

    government is coming up with several schemes to renovate theatres, for us it is not economically

    viable to invest huge amounts required to rebuild and improve the infrastructure.

    Source: Condition of Citys Cinema Hall, The Hindu Metro plus Madurai, 24.11.07

    Bad management

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    Most cinema halls in the city are poorly managed. They lack in basic facilities but charge

    huge amount for the ticket. Condition of cinema halls needs to change. The Government should

    intervene.

    Exploitation

    At present, most cinema halls fail to justify the exorbitant entrance fee they collect. If facility

    improves, public will surely not mind paying. But now the gullible cinema crazy people are only

    exploited. Of late, a few theatres have changed for the better and this is a welcome trend for

    quality entertainment.

    Good facilities

    The condition of a majority of cinema halls in the city is below average. Hygiene is a major

    victim and toilets are in a pathetic state. Interiors are not properly cleaned and are in fact infested

    with bugs and mosquitoes. Even the seating arrangements are ill-planned. Cinema goers would

    not mind paying a little more if basic amenities are provided and are of superior standard.

    Sub-standard

    Many films are released to mark Deepavali festival. Teenagers spend most of their time not intheir homes but before the cinema halls because meaning of cinema halls is enjoyment. See the

    importance theatres are getting. So cinema halls must be provided with good facilities. Most

    cinema halls do not have even the most needed facilities. They are only making the people to feel

    uncomfortable instead of making them happy. They are operating cinema halls only for money.

    So they should take care of condition of cinema halls.

    Dismal

    In most cinema halls condition of seats is not good and fans do not work. People spend

    huge amount on tickets but facilities provided for them are dismal. In most theatres, even parking

    space is not available.

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    Pathetic

    The condition of citys cinema halls is pathetic. On most occasions, air conditioners are

    not functioning. Rate of cinema tickets and snacks sold inside are very high. Proper maintenance

    of theatres is an absolute must. If theatres are unable to maintain a standard, their licenses shouldnot be renewed. Even the public should cooperate in maintaining the theatres.

    Awful state

    Only a handful of cinema halls in the city is maintained well. People are allowed to

    smoke inside the hall. The Government should fix a standard rate for all cinema halls in cities.

    And the hall owners should aim at contentment of people.

    Maintain well

    In the last two decades, no new cinema theatre has been opened newly. Many of the

    theatre toilets are not cleaned properly, not well furnished and also there is no proper ventilation.

    Dirty walls are there in many cinema halls. Theatres should be kept clean and tidy by proper

    periodical cleaning. to be called places of entertainment.

    Source: The Cinema Capital, The Hindu Metro plus Thiruvananthapuram, 04.08.11

    The cinemas in the city are an indispensable feature of the citys culturescape. There are

    16 theatres across a radius of three km, which are happening centers of entertainment. The

    theatres were the obvious choice for weekend entertainment. Outing, those days, meant watching

    movies.

    Source: Anand Parthasarathy, A Milestone in Digital Cinema, The Hindu: National,

    26.11.10

    BANGALORE, NOV. 25. The launch of a service by the leading Indian satellite services

    provider Hughes Escorts Communications Ltd (HECL) to deliver films to theatres, electronically

    as a `file' via satellite, marks the latest milestone in the nation's roadmap for global leadership in

    digital cinema.

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    A quiet revolution

    At the theatre end, film-less and all-digital exhibition is a quiet revolution that has begun

    ironically in the B and C class mofussil theatres nearly 200 cinema halls countrywide, mostly

    in Maharashtra, Uttar Pradesh, Gujarat, West Bengal and Tamil Nadu have ditched the old film-

    based projectors for digital systems sourced from two Indian agencies: the Real Image-Prasad

    Labs combine in Chennai and the Mukta Arts-Adlabs partnership in Mumbai.

    Once a critical number of 100 plus theatres converted to the satellite mode of film

    delivery, the actual cost to the producer would be about Rs. 2 lakhs a movie.

    Source: We ask you answer, The Telegraph Calcutta Metro, 02.03.10

    Question: Should multiplexes charge more than single-screen cinema halls?

    Multiplexes provide more facilities to viewers than single screen theatres. But it is not

    reasonable for multiplexes to charge higher. The ticket prices should be within the means of

    common people.

    It is the single-screen cinema halls in the city and suburbs that charge exorbitantly

    compared to the lack of comfort there. One does not mind paying high ticket prices at

    multiplexes since they provide greater comfort and facilities. But if the multiplexes hike the rates

    further, people will stop going there.

    The viewer-friendly showtimes at multiplexes, costly seats, and modern sound systems,

    smoothing air-conditioners, blemish-free screens and wonderful ambience have made film

    watching a pleasure at multiplexes.

    Multiplexes can hike the prices of food, drinks and merchandise to meet their high

    maintenance cost.

    The ticket prices should not be beyond the means of middle-class people.

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    Multiplexes are very different from single-screen cinema halls. The ambience and quality

    of service at multiplexes are a lot better than at cinema halls. Hence, it is quite natural for

    multiplexes to charge higher than single-screen theatres.

    Multiplexes offer better ambience compared to single-screen cinema halls, and hygienic food,

    among other services. Viewers at multiplexes belong to a different social class. To maintain their

    exclusivity, multiplexes need to charge higher than cinema halls.

    Multiplexes have changed the experience of movie-viewing

    They have sources of income that conventional cinema halls do not have. Also, by

    charging higher, multiplexes lose out on customer volume. As they pay higher taxes to the

    government, they should given some exemptions so that they can recover their set-up cost at the

    earliest.

    In most cinema halls, the seating arrangement, acoustics and ventilation system are not up to the

    mark. Also, the tickets are sold in the black market in collusion with hall authorities. The viewers

    have to suffer as a result. The situation is much better in multiplexes, which also offer more

    services

    People can choose from a variety of movies. There are play areas for children as well. So

    parents can enjoy a movie with popcorn and soft drinks and without the headache of an

    accompanying child. The charge is value for money for cinema-lovers.

    Multiplexes have novelty value, but once that wears off, viewers would prefer to watch

    movies in single-screen cinemas because of their lower prices. This will naturally have an

    adverse effect on the collection at multiplexes. So, in their own interest, they should bring down

    the rates.

    Service comes at a cost. Multiplexes offer a luxurious environment to those who pay for

    it. They incur higher maintenance and upgradation costs.

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    SOURCE: The active audience: spectatorship, social relations and the experience of cinema

    in India L Srinivas - Media, Culture & Society, 2002 - mcs.sagepub.com

    Mainstream audiences of popular Indian cinema adopt a participatory and interactive style of

    viewing. In cinema theaters viewers frequently cheer and whistle, shout out to characters on-

    screen, throw coins at the screen in appreciative display and sing along with the soundtrack.

    Audience members are known to criticize a film or protest about viewing conditions by ripping

    up upholstered seating with razor blades and knives. The overtly participatory and interactive

    style of Indian audiences makes possible an empirically grounded examination of cinematic

    reception, a phenomenon which has eluded study in Western societies. We know little today of

    the process of engagement with a mass cultural product, especially as it occurs in public settings.

    Based on observation in cinema theaters and interviews, this article examines the processesthrough which audiences shape the effects of popular cinema on themselves. Cinema is seen to

    be a collective achievement arising out of a series of negotiated interactions between those

    categorized as its producers and others who are viewed as consumers.

    SOURCE: Effectiveness of brand placement: New insights about viewers , JM Lehu-

    Journal of Business Research, 2008Elsevier

    Since Traditional media have been saturated ,the technique of the product placement has been

    attracting growing interest. plot integration and audiovisual remain the same whether the movie

    is shown on a theatre screen or In a cinema all the spectators are seeing the movie on a large

    screen, but this ... However, pre-tests informed us that a certain number of viewers use video

    widescreen projection ... In the cinema as in the theatre, the natural size of the human body

    should be the ... train crash on stage that makes even a very tacky simulation of it in the theatre

    impressive. ... The earliest viewers xperienced the movement in moving pictures as the result of

    a technical advancements.

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    SOURCE: Mental health in Tamil cinema, R Mangala- International Review of Psychiatry,

    2009 - informahealthcare.com

    Tamil cinema is a vibrant part of the lives of many in south India. A chequered history and a

    phenomenal growth have made this medium highly influential not only in Tamil Nadu politics,

    but also in the social lives of the viewers. This paper provides an overview of the growth of

    Tamil cinema, and discusses in detail the way mental health has been handled by Tamil films.

    Cinema can be used very effectively to improve awareness about mental health issues.

    SOURCE: Viewers and brand placement in movies: new insights about viewers contribute

    to better understand the effectiveness of the technique-JM Lehu, E Bressoud - 2007 -

    halshs.archives-ouvertes.fr

    Several studies have shown the potential of product placement use. Since traditional media have

    become saturated, this communication technique benefits from growing interest. Consequently,

    product and/or brand placements have mushroomed, especially in Hollywood movies, but not

    always with the same effectiveness. Rather than focusing on the placement itself, this research

    proposes to explore new insights concerning viewers' reaction during the second step exposure.

    A sample of 3,532 DVD French viewers has been used to link the way the movie has been

    viewed, chosen and appreciated (or not) with a spontaneous brand placement recall, the day after

    the film has been watched at home. Results contribute to strengthen the professionals' interest in

    the technique, and complete the academic knowledge on the topic. A profusion of brand

    placements does not mechanically increase the number of brands recalled, and a first viewing of

    the movie at the cinema, just as watching it at home on a large home cinema screen, improves

    the brand placement recall. Such an improvement also occurs when a DVD movie is chosen

    either because of the movie director or when the viewer likes the movie he watched.

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    SOURCE: Reflections on Theatre by and for Youth in India. L Furman - Stage of the Art,

    1998 - eric.ed.gov

    In two experiments, the authors test rival theses regarding the effects of smoking in feature films

    on youths and the ability of antismoking advertising to nullify those effects. Eight hundred ninth

    graders watched either original movie footage with smoking or control footage with the smoking

    edited out. Emotional reactions were recorded during viewing, and smoking-related thoughts,

    beliefs, and intent were assessed afterward. The findings support the Forbidden Fruit thesis, in

    that smoking (versus nonsmoking) scenes positively aroused the young viewers, enhanced their

    perceptions of smokers' social stature, and increased their intent to smoke. However, youths'

    opinions were malleable, and showing them an antismoking advertisement before the film

    effectively repositioned the smoking from forbidden to tainted, thereby nullifying theaforementioned effects. No support was obtained for the Excitation Transfer theory, which

    predicts that the positive arousal evoked by movie scenes would transfer to smokers who were

    depicted in those scenes. The authors discuss policy implications for film content and

    antismoking advertising.

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