Project #1

MakersMakers:: Nikunj Zalavadia Bhautik Patel Saurabh Patel Viral Patel Hiren Shah

Michael S. DellChairman of the Board

& Chief Executive Officer

The company was found in 1984 by Michael Dell.

Dell Organization

Selling personal computer systems directly to customers, Dell could best understand their needs, and efficiently provideThe most effective computing solution to meet those needs.

Dell Manufacturing Plants World Wide

Austin, Texas Nashville, Tennessee Limerick, Ireland Penang, Malaysia Xiamen, China Eldorado do Sul, Brazil

Offered Services By DELL

Corporate and institutional customers Person relationships with consumer Telephone and internet purchasing Customized computer systems Online and phone technical support Next day, on site product service.

Dell Inputs

Internal Sources

External Destination

Internal sources

Input

ExternalDestination 

Internal Sources

Purchasing Receiving Inventory Production Sales Distribution Billing Collection Paying

Internal sources

OrganizationPurchasin

g

Receiving

Inventory

Production

Sales

Distribution

Billing

Collection

Paying

External Destination

Federal Government State Government Local Government Stockholders Vendors Advertising Lenders Customers Unions Competitors Community

ExternalDestination 

Federal government

State government

Local government

Stockholders

vendors

Advertising

Customers Unions

Competitors

Community

Lenders

Internal sources

Organization

Input

Purchasing

Receiving

Inventory

Production

Sales

Distribution

Billing

Collection

Paying

ExternalDestination 

Federal government

State government

Local government

Stockholders

vendors

Advertising

Lenders

Customers Unions

Competitors

Community

DELL

   

BUSINESS

HOMEBASE PCHOME BUSINESS

BUSNESSES ORGANIZATION

HARDWARE / SOFTWARE

YOUR SYSTEM

  

ORDERS

Dell Products

Desktops

Notebooks

Workstations

Servers

Handhelds (Pam Pilots)

Accessories

Order Status

By online

By Phone

By tracking number

As soon as you plug in your new pc in to electric outlet and with phone line or network your computer registration will start for verifying your product, and that information will go to feedback to dell’s server.

Product Verification

Customer Services

Toll free phone number Technical support website. ( www.support.dell.com) Technical support assistant software. (Ask Dudley) Fax DellTalk E-mail Dell

Warranty and service

Standard Support Services Optional Support Service Dell International Service Program for Notebooks Add-On Hardware Guarantees Warranties Service Contracts