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Financial Institution Solutions PROGRAMS TECHNOLOGY SERVICE & SUPPORT Committed to helping you succeed.

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Page 1: PROGRAMS TECHNOLOGY SERVICE & SUPPORT › images › uploads... · tools to promote the benefits of your program. Including brochures, postcards, flyers, statement stuffers, signage

Financial Institution

Solutions

PROGRAMS TECHNOLOGY SERVICE & SUPPORT

Committed to helping you succeed.

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IT’S ABOUT RELATIONSHIPS• The relationship between the advisor and the financial institution

• The relationship between the investor and the advisor

• The relationship between the broker-dealer and all of the above

Without mutual respect and appreciation for the benefits all parties bring to the table, the system fails and nobody’s needs are met. Securities America is continually focused on building effective, lasting relationships that capitalize on strengths, maximize potential and produce results.

Let us help you gain more of your clients’ wallet share while increasing the “stickiness” of client relationships. We can overcome the obstacles of today’s challenging financial environment together.

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COMMITTED TO HELPING GROW YOUR ADVISORY PROGRAMIn order to remain competitive, attract new clients, increase fee income and meet the needs of increasingly investment-savvy customers, financial institutions have realized the benefits of offering an advisory program that’s flexible and comprehensive.

Securities America’s Financial Institutions Division has decades of experience working with and in financial institutions, so we have a keen understanding of your unique needs, challenges and opportunities, and can help you gain a distinct competitive advantage. Our robust, turn-key programs maximize existing customer relationships and expand your brand into untapped markets, driving dollars into both depository and investment products.

Your financial institution is able to maintain its established brand and independence, and at the same time increase your value proposition to customers while building new, profitable relationships. From technology to compliance to customer service, everything we do is aimed at making it easier for you to do business, grow your revenue and provide a superior customer experience.

SOLUTIONS THAT MAKE DOING BUSINESS EASIER

Securities America knows what it takes to manage and grow a fully-integrated advisory program in your bank or credit union. We understand the value of your customer relationships and know a well-designed investment and insurance program can enhance those relationships. Plus, with our wide range of investment offerings, planning solutions and marketing tools, we can help you attract new clients and grow your core products and services.

Partnering with Securities America enables you to provide your clients access to a wide array of non-proprietary product and investment options. From retirement distribution programs to individually-designed financial plans, we work with our financial institution partners to implement the shared vision of helping people fulfill their dreams.

PROGRAMS• Proven coaching support to improve profitability,

increase assets under management and strengthen client relationships

• Best-in-class wealth management and income distribution solutions

TECHNOLOGY• User-friendly, state-of-the art technology solutions,

including comprehensive client access and mobile apps

• Paperless, straight-through processing

SERVICE & SUPPORT• Multi-layered compliance and regulatory support

• Customized marketing materials

• Transition support

Improve Satisfaction, Increase Efficiency and Expand Your Customer Base

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PROGRAMS

Along with having the right partner for your advisory program, having the most professional, informed and savvy financial advisors is also critically important. That is why we provide a wide range of advisor development resources including conferences, workshops and marketing and networking tools. Our award-winning coaching programs provide advisors with training and knowledge designed to increase assets under management and produce “stickier” customer relationships.

We provide proven ideas, solutions and consultations that will help your advisors manage a more effective, profitable and satisfyingadvisory program. In fact, advisors utilizing our business consultation Services have experienced three times the growth in GDC/fees in the following year, compared to non-participants (average of 35 percent vs. 11 percent growth). These consulting services typically include follow-up coaching, teleconferencing and online dialogue.

Advisor Training and Coaching

Studies show that client retention is higher and assets per customer are higher when they have a financial plan. Securities America is committed to delivering the peer networks, tools, technology and other wealth management resources needed to help you meet all of your clients’ financial planning needs. We can help you provide a broad spectrum of advice and an extraordinary customer service experience, all aimed at helping you grow and develop your program.

NextPhase™ Retirement Income Solutions NextPhase is an industry-leading program including support at the marketing and proposal stages, as well as seamless implementation and tracking of the investment strategy. Platform enhancements include time-segmented distribution tools, simplified implementation of time-segmented plans and the ability to manage and track individual client results.

Trust ServicesPremier Trust is a subsidiary of our parent company, Ladenburg Thalmann. A significant advantage in working with Premier Trust is its flexibility in allowing advisors to serve as their trust’s investment managers, to manage trust assets just as they would a client’s qualified or non-qualified account. It also increases the likelihood of landing larger accounts and controlling assets and wealth for multiple generations. Insurance ProductsA full line of insurance brokerage products and services are available, including a full portfolio of life, health, disability income, long-term care and annuity products.

Wealth Management Resources

• JumpStart Marketing Coaching – focuses on the fundamental stages of marketing your program.

• JumpStart Advisory Coaching – focuses on developing your fee-based proposition and capturing more assets under management.

• Next Level Coaching – provides clarity, solutions and guidance to help advisors break through to higher levels of success. Many course graduates have added three times the net assets under management compared to a control group during the same period.

• NextPhase™ Income Distribution Coaching – increases knowledge and expertise in delivering income distribution solutions.

• Associate Advisor Training – builds a strong training framework for Junior Advisors.

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TECHNOLOGY

State-of-the-art Technology that’s Critical in Today’s World

You need a technology partner that allows your program to become more efficient, productive and profitable by providing you:

• scalability and speed

• the ability to look at your business as a whole or as a single advisor

• secure, seamless integration of data

• reduction in paperwork

• information to ensure compliance at federal and state levels

Our cutting-edge paperless office solutions save valuable time and money, while our industry-leading straight-through-processing system provides online resolution and real-time tracking of paperwork, from faxing and scanning and data/licensing approval, to principal approval. Other technology solutions allow you to enter client data once to pre-populate forms for brokerage and directly held accounts; resolve red flags online before submitting; open accounts online (no paper backup required); access detailed information from your mobile devices, and much more.

Securities America’s Technology Benefits

• Real-time, online access to all documents and accounts at a moment’s notice

• Consolidated reporting from National Financial, Pershing, TD Ameritrade, Schwab, Fidelity, direct sponsor mutual fund and variable annuity data sources

• Integration of client data for reporting, financial planning and trading

• Online account set-up capabilities

• Ability to submit paperwork digitally via scan or fax

• Pre-population of forms and tables from a single data input

• Online tracking of business submission and issues resolution

• Archiving and storage services for both required documents and your program’s daily business/operations documents

Securities America has really helped us improve efficiency and do more with less. Using Wealth Monitor and other technology advancements, we’ve been able to grow 10% each year over the last 10 years. The efficiency scorecard report lets us continually know how we’re doing.

Nate Wyatt, Gothenburg, Neb., Gothenburg State Bank

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Technology Solutions Meet Branch, Advisor and Client Needs

Advisors using an iOS or Android device can access every feature of Advantage when away from the office. View accounts, place trades, review market changes and much more – advisors truly can conduct business any time, any place, from any device.

Our effective tools integrate brokerage business with non-brokerage products and sponsors to create a data source for managing your program’s clients, prospects and leads. Transactions, positions and balances are downloaded, reconciled and stored in a secure, centralized database.

In addition, advisors are able to create consolidated client performance reports through a number of applications and tools, helping provide clarity on portfolio performance through a consolidation of complex investment performances in an easy-to-read format.

Advisors have access to a suite of solutions that provide real-time, static or delayed quotes, cost basis input and reporting, online trade confirmations, monthly statements, tax documents and the latest news and investment research.

Combining the resources from many top-tier vendors, advisors have the ability to produce scenario comparisons, illustrations and alternatives and then produce client-tailored educational documents. Performance reports and account aggregation tools are a big benefit to clients.

We provide award-winning technology solutions advisors need to maximize time and efficiency. Forms auto-population, online account servicing, e-signature functionality, mobile check deposit, paperless document storage and much more are at your fingertips.

User-friendly, internet-based solutions make account viewing easy, even for first-time users, and give advisors the ability to monitor client activity. Clients can elect to receive paperless statements, prospectuses and more, with easy access from mobile devices.

MOBILE SOLUTIONS

CONTACT & PORTFOLIO

MANAGEMENT

TRADING

FINANCIAL PLANNING

OFFICE MANAGEMENT

CLIENT ACCOUNT

ACCESS

Mobile Solutions

Contact & Portfolio Management

Trading

Financial Planning

Client Account Access

Office Management

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SERVICE & SUPPORT

Compliance Oversight

Professional Marketing Tools

Securities America’s compliance and legal teams leverage our experience to help your advisory program meet all regulatory needs. We help with adding required disclosures to statements, forms and communications; providing necessary reports to supervise and manage the sales activities of your program’s representatives; and yearly audits to ensure your advisory program remains in compliance with regulatory standards. We will be there to help protect you and your clients through the best practices of documentation and education, critical components to securing your business.

Dual Clearing Focused on Your Unique NeedsWith the ability for advisors to clear business through two distinct platforms, Securities America helps ensure the flexibility of your advisory program. We have established service level agreements with National Financial Services, LLC, Member NYSE/SIPC and Pershing, LLC, Member FINRA, NYSE, SIPC and a subsidiary of Bank of New York Mellon Corporation, that outline specific service standards and obligations to ensure you receive exceptional service. Equally powerful and unique, National Financial and Pershing give you the ability to select which company best meets your mix and style of doing business.

Simplifying SuitabilityTrying to manage the ever-changing menu of new financial products and their suitability for clients can be a big challenge. Securities America provides your advisors with access to a thoroughly vetted list of investment product choices so they can easily determine the most appropriate solutions for clients. Our deep compliance technology system helps advisors fulfill their regulatory obligations as efficiently as possible, from trade review built directly into the business processing system to electronic advertising review tracking, automated email surveillance, online 24/7 firm element education, and automatic imaging and storage of brokerage and non-brokerage documentation. Automated systems are augmented by specialized teams of professionals who understand the nuances of compliance for the independent model.

Securities America’s Marketing Department provides financial institutions and their advisors access to a variety of marketing tools to promote the benefits of your program. Including brochures, postcards, flyers, statement stuffers, signage and more, we can help design a comprehensive marketing program that will deliver results. You can effectively market your program to existing clients and your community, leveraging your unique brand in your marketplace. These tools can help attract new customers, expand relationships with existing clients and grow your deposit base.

Materials can be branded with your advisory program’s logo and advisor contact information, and are very affordable. Some materials are available for no cost, including letter templates, articles and our Weekly Market Commentary newsletter.

Materials available for your use include:

• assorted sizes of desk signs and posters

• statement stuffers, postcards and greeting cards

• various sizes of fully customizable brochures

• multi-step topical campaigns

• weekly and quarterly market commentaries for clients

• letters for retention and/or prospecting

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Program Transition and Start-UpMaking your transition to Securities America is the first step in a long-term strategic partnership focused on your needs and the needs of your financial institution. Starting a new program or changing providers can be a daunting task. Securities America works hard to ensure that either of these scenarios is a smooth, positive experience. From the initial stages of our partnership through a minimum of the first 90 days, you are assigned a personal transition consultant, as well as dedicated licensing and compliance specialists, all of whom will make sure your transition or start-up is smooth and thorough in every regard.

Your Securities America transition team will be your main point of contact for several months, as your advisors and program management become familiar with our systems and procedures. Our team of dedicated professionals will be there to guide you every step of the way. If, during this period, any of your personnel need help in any specific area, we will provide the training and guidance you need to get the job done right.

If an advisory program is new to your organization, Securities America will help you establish this dynamic addition, which will help you attract new clients and better serve the customers you already have. Partnering with Securities America will enable your program to provide your clients the products and services they want and need.

Flexible Fee-Based Advisory ServicesSecurities America Advisors, Inc. offers a complete line of flexible advisory programs so advisors can design portfolios to meet the needs of each client. Our sophisticated trading and rebalancing system helps advisors construct and modify portfolios efficiently, and our business development staff can assist you with your marketing plan.

Managed Opportunities®

Our signature, state-of-the-art consolidated advisory platform offers immediate access to a proven roster of more than 60 third-party strategists, employing both mutual fund and ETF asset allocation strategies and separate account portfolios all on one single platform. Managaed Opportunities provides an advisor directed option that gives you the ability to create self-directed investment models that can incorporate third-party money managers and mutual fund wrap managers, yet generate one consolidated policy statement. The Unified Managed Account option has access to approximately 300 investment products and robust portfolio management capabilities.

Financial Advisors Program (FAP)Choose FAP if you prefer to apply your personal portfolio management skills. Mutual funds, stocks, bonds, covered call options, UITs and a list of eligible variable annuities can be included in FAP accounts.

Managed Opportunities® – NextPhase™

Our ground-breaking, retirement income investment strategy is designed to seek consistent income throughout retirement. Investors’ retirement assets are divided into segments and tagged to provide income over a specific period of time in retirement. Tools aim to help advisors identify the appropriate allocation needed across multiple segments, as well as target accumulation for investments within each segment. Customized proposals and implementation of the investment strategies are all at your fingertips.

Independent Managed Asset Program (IMAP)Choose IMAP when you prefer leaving portfolio management to professional, independent asset managers who are not on the Managed Opportunities platform. Money managers establish their own fee schedule and share a portion of the fee with you.

Ladenburg Thalmann Asset Management Ladenburg Thalmann Asset Management (LTAM) provides professional investment solutions and services. They are an experienced money manager and offer mutual fund wrap (LAMP) and separate account portfolios (ICS). In addition to their money management services, LTAM’s request for proposal (RFP) service allows advisors to compete for large institutional accounts that are otherwise often difficult to land for independent advisors.

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Among the many support services we’ll provide, you can rely on:

• a dedicated team of specialists who will support you and your program

• help with preparation of records to facilitate account re-papering as needed

• coordination with your current broker-dealer to ensure a smooth transfer of accounts

• in-depth technology training to get you up and running quickly

• orientation sessions to familiarize you with workflow, teams, services, etc.

• online training and education resources

Our transition team will work with you every step of the way until you are comfortably on board and able to effectively conduct business. From simple to complex needs, we’ll be there to support you.

PROVIDING MULTIPLE ROUTES TO

YOUR PROGRAM’S SUCCESS

With help and guidance from Securities America, I have been able to build deeper and more trusting relationships with members, thanks to the breadth of services available from Ladenburg – including Premier Trust support and the benefits of Ladenburg Thalmann Asset Management.

Cody Flatt, Bettendorf, Iowa, Ascentra Credit Union

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OUR FOCUS IS YOUR SUCCESSSince our start in 1984, Securities America has differentiated itself in the broker-dealer space by providing an exceptional advisor experience. As a wholly owned subsidiary of Ladenburg Thalmann Financial Services (NYSE AmEx: LTS), we focus on delivering three key attributes:

Passion Our mission is fostering the success of your program and your advisors so they can provide quality financial counsel to clients. Securities America respects your advisors, your program and your strong relationships with your clients.

Ingenuity With some of the most creative minds in the broker-dealer space, Securities America has a long list of innovative, award-winning and first-to-market programs, services and technology. You’ll be impressed by our cutting-edge, comprehensive income distribution solutions, flexible fee-based advisory platforms, best-in-class coaching, training and tools, and our paperless onboarding. Streamlined systems are designed to reduce data re-entry and errors, meeting clients’ needs faster and more accurately.

Dedication At Securities America, good enough is never good enough. Through constant open communication with program managers, advisors and assistants, and by putting ourselves in your shoes, we relentlessly pursue improvement to every facet of your experience. We measure key performance metrics to ensure we exceed the expectations that you, your program and your clients may have. Culture and service, though intangible, play a big part in a successful relationship with your broker-dealer. We invite you to visit our home office and experience for yourself what makes Securities America exceptional.

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In your search for a broker-dealer partner, we’re sure you’ll find Securities America has some of the most impressive offerings of products, support and services in our industry, with the dedicated support of one of the most helpful, knowledgeable and experienced teams of professionals in the financial services industry. When comparing third-party managers, keep in mind Securities America’s depth of resources and customer-centric focus provide opportunities for your advisory program to excel. Our flexible, state-of-the-art technology will help you and your program become more efficient, productive and profitable.

Our extensive tools and support are backed by a wide array of services to help you transition from your prior broker-dealer. We’ll be there every step of the way with training, paperwork review, follow-ups, orientation sessions and more! We value relationships and realize that you and your financial institution are our customer, taking the time to understand your needs so the services we provide are valuable, personal and responsive. We will respect and protect the relationship between you and your clients. We will do everything in our power to help your investment program deliver quality advice, guidance, investment options and outstanding service to your investors.

You know where you want your advisory program to go, and we can help you get there. Consider these advantages

Securities America offers:• Customer service: second to none, responsive

and personal

• Non-proprietary products: advisors can freely recommend what’s best for your investors

• Exacting compliance supervisory support: helps protect you and your clients

• Best-in-class business building programs: keep existing clients, attract new clients and grow relationships and revenue

• Integrated technology: state-of-the-art, powerful, dynamic, user-friendly and real-time, allowing better management of your program

• Competitive revenue sharing, straight- through processing and immediate access to your information

Contact us today to get started: 800-989-8441

OPPORTUNITIES FOR YOUR ADVISORY PROGRAM

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12325 Port Grace Blvd., La Vista, NE 68128Toll Free: 800-989-8441

www.JoinSAI.com

Securities America, Inc., Member FINRA/SIPC. Securities America Advisors, Inc., and SEC Registered Investment Advisor. Copyright February 2017, Securities America. All Rights Reserved. For Broker-Dealer use only.