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TroubleshootingNo power, the Front Panel of the Digital Adapter has No LightCheck that the power cord is securely plugged into the electrical wall outlet and to the Digital Adapter.
No Picture/Video •Doublecheckallyourcableconnections,includingverifyingthatyourcoaxcableissecurelytightened
ontoboththecablewalloutletandtheinputportonyourDigitalAdapter.Handtightenifnecessary.
•MakesureyouhaveactivatedyourDigitalAdapterwithWOW!.
•MakesuretheTVandDigitalAdapterarebothsettothesamechannel
(3/4channelswitchontheDigitalAdapterandchannelontheTV).
•Tryswitchingtheselectedchannel,ifyouhadbothsetto3,trysettingbothto4instead.
•IfusingaVCR,makesureitisconnected,yourVCRisturnedonandthechannelsallmatch.
•CheckthatthepowercordissecurelypluggedintotheelectricalwalloutletandtotheDigitalAdapter.
The Remote Doesn’t Work •VerifythattherearenoobstructionsbetweentheremoteandtheDigitalAdapter.
•EnsurethetwoAAAbatteriesareinsertedproperly.
•IfyouareusingtheIRExtendertoplaceyourDigitalAdapteroutofsight,makesureitis
connectedfirmlytotheDigitalAdapterandthattheroundportionoftheIRExtenderis
within“sight”oftheremote.
Ifyouneedadditionalsupport,pleasecontactWOW!at1-855-478-8125. © 2013 WideOpenWest Finance, LLC.
Getting to Know Your RemoteINFO
Viewcurrentchannelinfo
ENTERTodirectlytunetoachannel
(e.g.1-0-9Enter)
VOLUMEAudio up & down
PROGRAMToprogramyourremote
forTVfuntionality
TV POWERTurnyourTVonoroff (Validwhenyouprogramyourremote)
LASTDisplaypreviouschannel
CHANNELSChannel up & down
MUTETurnon/offsound
Programming Your RemoteProgramyourremotetosyncwithyourTVmodel.1.Getremoteinstructionsmanualfromself-installkit.Findthebrandnameand4-digitdevicecodenumberofyourTV. Forexample,PanasonicTV:0001,0061,0101,0201,0231.
2.ManuallyturnontheTV.
3.Confirmthebatteriesarecorrectlyinsertedintheremote.
4.Pressandholdthe“PROG”button.Then,whileholdingdown“PROG”,pressthe“TVPOWER”button.TheLEDlightwillturnred,indicatingtheremoteisinprogrammode.Releasebothbuttons.
5.Enterthe4-digitDeviceCode(forexample:code0001underPanasonicTV).TheredLEDlightturnsoffifthecodehasbeenacceptedbytheremotecontrol.
6.IftheLEDlightflashestwice,itmeansthecodeenteredisincorrect,andtheremotecontrolremainsinprogrammode.Re-enterthecorrectcodenumberagain.Theremotewillexitprogrammodeifthecodeisnotenteredwithin10seconds.
7.PointtheremotetowardstheTVandpressthePowerbutton.IftheTVturnsoff,theremoteisnowprogrammedtooperatetheTV.
8.IftheTVfailstoturnoff,gobacktoStep1andenterthenextcodelistedundertheTVbrand.
Pleaserefertotheremoteinstructionsmanualformoredetailedinstructionsandthecodelist.