PROGRAMME CATALOGUE 2016 - 2017 AUSTRALASIAcontent.zone-secure.net/BNP_training_offers/pdf... · Shape and align talent with the ONE BANK culture and values of the bank... increase

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The bankfor a changing

world

WHERE MINDS MEET

PROGRAMMECATALOGUE2016 - 2017AUSTRALASIA

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LEARNING AND DEVELOPMENT FRAMEWORK There are four pillars on which Learning and Development is built on:

CAPABILITYDrive core capabilities and know-how to accelerate business success and improve the productivity and performance of the talent pool

• People• Sales & Client Management• Product / Technical• Process

INNOVATION / GROWTH

Leverage L&D mechanisms to spur new thinking, innovation and growth in APAC

• Change Management• Innovation/Think-tanks• Transformation

Near Term Long Term

People Outcomes

Business Outcomes

CULTUREShape and align talent with the ONE BANK culture and values of the bank... increase employee commitment to and engagement with the bank

• Compliance & Conduct• New Entrants & One Bank• Diversity & Inclusion

FUTURE READINESSAccelerate key talent progression along the pipeline... enhance the succession slate for key roles across the enterprise

• Graduate Development• APAC Talent Programme• Senior Leadership

3CONTENT

CAPABILITY CULTUREPEOPLE SALES & CLIENT

MANAGEMENT • Managing for Success

• Appraisal Interview Workshop

• Coaching and Developing Others

• Managaing Difficult Conversations

• Effective Interviewing Skills

• Developing Your Team

• Power Up Your Business Writing Skills

• Business Grammar and Punctuation

• Exceptional Communication

• Influnencing Without Authority

• Effective Client Relations

• Dealing With Conflict

• Being Resilient

• Taking Charge of your Development

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• Licence to Sell

• Uplifting Service

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PROCESS

• On Time and In control : LOTUS NOTES

• On Time and In control : OUTLOOK

• ACSA Accredited Programme – Introduction to Financial Markets

• ACSA Accredited Programme – Introduction to Custody

• Introduction to Hiportfolio

• Introduction to pControl

• Advanced pControl – Cash & Rebalancing

• Advanced pControl – Unit Pricing

• BIRDIE

• Cash Book Tool – CBT

• Cash Pooling Solution – CPS

• Client Query Escalation Protocol

• Introduction to Corporate Actions

• Fund Accountant Tool

• ISGL Reconciliation

• GAV Tool Light

• My Reports & My Reports Scheduling

• UUT Pricing Indexation - UPI

• Securities Services Academy – SSA

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• Group Orientation

• Operations Orientation – BNP Paribas Securities Services

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NEW ENTRANTS DIVERSITY & INCLUSION

• Diversity and Inclusion 46

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CAPABILITYPEOPLE • SALES CLIENT MANAGEMENT • PRODUCT • PROCESS

PEOPLEManaging for Success Appraisal Interview WorkshopCoaching and Developing OthersManagaing Difficult ConversationsEffective Interviewing SkillsDeveloping Your TeamPower Up Your Business Writing SkillBusiness Grammar and Punctuation Exceptional CommunicationInflunencing Without AuthorityEffective Client RelationsDealing With ConflictBeing ResilientTaking Charge of your Development

SALES & CLIENT MANAGEMENT

0607080910111213141516171819

Licence to SellUplifting Service

2021

PROCESSOn Time and In control : LOTUS NOTESOn Time and In control : OUTLOOKACSA Accredited Programme – Introduction to Financial Markets ACSA Accredited Programme – Introduction to CustodyIntroduction to HiportfolioIntroduction to pControl Advanced pControl – Cash & Rebalancing Advanced pControl – Unit PricingBIRDIECash Book Tool – CBTCash Pooling Solution – CPSClient Query Escalation ProtocolIntroduction to Corporate ActionsFund Accountant ToolISGL ReconciliationGAV Tool Light My Reports & My Reports SchedulingUTT Pricing Indexation - UPISecurities Services Academy - SSA

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6 PEOPLEManaging for SuccessThis program will equip managers with the skills to build high performing teams through effective people practices.

> PEOPLECAPABILITY

• Acquire and consolidate fundamental management skills needed to adapt management style to different situations and to identify their specific added value to their team• Explore and become familiar with the key managerial roles and behaviours underpinning the Bank’s strategy• Engage in a development plan as a personal contract for change

Learning Objectives

• Managerial expectations - Exploring and identifying one’s own management profile

• Key management issues - Adapt management style to people and situation - Levers to individual motivation - Team dynamics - Managing performance

Course Outline

Duration2 days

Pre-requistiesNot required

Target AudienceManagers and Team Leaders

Competencies Addressed• Developing collaboration• Generating engagement / inspiring others• Impact• Managing in a positive way

Australasia Catalogue 2016 | Where Minds Meet

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7PEOPLEAppraisal Interview WorkshopThis program will equip managers to conduct end of year appraisals and set objectives for the coming year

Objectives: This session will enable managers to:• Conduct an effective end of year appraisal interview• Discuss career and development options• Set performance, behaviour and development objectives

Learning Objectives

• Do’s and dont’s of appraisals• Setting conditions for an effective appraisal interview• Giving feedback on performance• Recognition for performance• How to review development and career goals • Matching pay to performance• Setting objectives practise

Course Outline

Duration0.5 days

Pre-requistiesNA


Competencies AddressedNA


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> PEOPLECAPABILITY

8 PEOPLECoaching And Developing OthersThis program will enable managers to coach and develop others to enhance skills, knowledge and behavioural attributes.

> PEOPLECAPABILITY

Objectives: This session will enable managers to:• Apply up to date coaching methods and techniques• Become as effective coach through skills practice• Manage career coaching conversations more effectively

Learning Objectives

• Why coaching is used as an effective management methodology• Difference between coaching, training, mentoring and performance conversations• Ask/tell coaching framework and its application• Skills needed in coaching others• Giving and receiving feedback• Motivating others though coaching and development• Working in small groups, managers will practise coaching and receive feedback

Course Outline

2 days

Pre-requistiesNA


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Duration

Target AudienceManagers, Team Leaders and Culture Coaches

2 days


9PEOPLEManaging Difficult ConversationsThis program will provide BNP Paribas managers with the insight and techniques to carry out some of the more difficult conversations they will have as managers – performance reviews, appraisals, behavioural conversations as well as those more difficult and challenging client conversations.

• Techniques to gain greater transparency during difficult conversations • An ability to have clear and constructive conversations • Managing your approach to performance conversations • Having conversations that lead to the desired results • Developing trust

Learning Objectives

• Mindset and resourceful states • Courage/consideration model to help determine the nature of the intervention • Positive feedback – how to give and its impact• Listening – exercise to understand and practice empathetic listening • Exercise to demonstrate the distinction between hearing and listening • Questioning – the importance of acknowledging and clarifying • Impact of environment • Trust – its role in the process and how to begin to build it• Application Exercise

Course Outline

Duration1 day

Pre-requisties• Managing For Success• Licence To Manage



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> PEOPLECAPABILITY


10 PEOPLEEffective Interviewing SkillsThis program provides managers with an understanding of best practice recruitment principles and develops skills in conducting competency based behavioural interviews.

> PEOPLECAPABILITY

By participating in this workshop, managers will:• Understand the factors that impact job performance and identify specific success factors relevant to a given role• Understand the BNPP recruitment process and where to go for assistance• Understand the principles of competency based behavioural interviewing• Conduct competency based behavioural interviews• Learn how to score a behavioural interview and assign a rating to each competency

Learning Objectives

• Issues in Recruitment & Selection• BNP Paribas Recruitment Process• Job Success Factors• Job Analysis• Behavioural Interviewing• Preparing for the Interview• Conducting the Interview• Making Selection Decisions

Course Outline

2 days

Pre-requistiesNA


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Duration


1 day


11PEOPLEDeveloping Your TeamThis workshop will introduce managers to a development process they can apply to the development of their team members and increase skills in conducting effective development planning conversations.

This session will enable managers to:• Plan, track and monitor their team members’ development• Recognise that most development happens on the job• Identify a range of development activities beyond formal training• Develop skills in having a development conversation

Learning Objectives

• What does development mean at BNP Paribas• Development Roles• Identifying High-Payoff Development opportunities• Setting Development Goals• Identifying 70/20/10 learning methods• Ongoing support, coaching and feedback• Measuring success

Course Outline

Duration0.5 day

Pre-requistiesNA



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> PEOPLECAPABILITY


12 PEOPLEPower Up Your Business Writing SkillsThis workshop aims to improve your writing productivity and effectiveness. It covers everyday business documents including letters, emails and routine reports.

> PEOPLECAPABILITY

This programme aims to increase writing confidence, improve planning and structuring and gain greater clarity in business writing.

Learning Objectives

• Purpose and readability• Plain English, active or passive voice, grammar• Mind mapping for document planning• Image, language and tone• Punctuation• Structure and layout, including front-focus• Effective business writing – value to the reader• Business letters• Emails, including the BNPP email protocols• Short reports• Evaluation and self-editing of documents

Course Outline

2 days

Pre-requistiesActivities before and after program assessment


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Duration

Target AudienceAll staff

1 day


13PEOPLEBusiness Grammar And Punctuation

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> PEOPLECAPABILITY


Business Grammar and Punctuation is designed to improve knowledge and application of grammar in written business documents.

Objectives: Having completed Business Grammar and Punctuation, participants will be able to:• Understand and apply fundamentals of grammar• Construct and analyse sentences effectively• Recognise and correct common problems of grammar• Use punctuation marks and capital letters correctly• Distinguish between commonly confused words• Use troublesome words correctly• Apply your organisation’s writing style conventions

Learning Objectives

• Sentence analysis – identify the key components• Recognise and correct errors of arrangement in sentences• Recognise and correct errors of agreement• Identify and correct some more common problems in the use of pronouns• Use punctuation marks and capital letters correctly and according to conventions• Distinguish between commonly confused words• Use troublesome words correctly

Course Outline

Pre-requistiesBefore and after program assessment


Duration


0.5 day

14 PEOPLEExceptional CommunicationThis workshop will improve skills in communicating with others.> PEOPLE

CAPABILITY

Objectives: • Understanding presence• How to connect emotionally and rationally• Picking up on non verbal cues• Physiology of communication• Ability to deliver a communication message with clarity and understanding

Learning Objectives

• Connect with empathy• Influence through persuasive language• Build unconscious rapport• Deliver communication with clarity and brevity

Course Outline

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Duration0.5 day

Pre-requistiesNA



15PEOPLEInfluencing Without AuthorityThis workshop will improve skills in influencing others to achieve a desired outcome.

Objectives: This workshop will provide:• Structured tools for influencing conversations• Improved confidence in influencing others• Ability to create the desired impression with credilbility

Learning Objectives

• Increase flexibility of your own communication style and how it connects with others• Structure and deliver information more persuasively• Improve confidence in influencing at senior levels• Understand what drives the decision making process to effect better outcomes yourself

Course Outline

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> PEOPLECAPABILITY


2 days

Pre-requistiesNA


Duration


0.5 day

16 PEOPLEEffective Client RelationsThis workshop will improve your relationships with clients by putting yourself in their space.

> PEOPLECAPABILITY

Objectives: • Understanding the dynamics involved in a client relationship• Understand the qualities required to earn “trusted” status with clients• Exceptional questions for use in client conversations• Earing trust with a client

Learning Objectives

• Build long term relationships with internal and external clients• Exceptional Questioning techniques• Understand the importance of emotional vs rational Motivators• How to earn the trust and respect of your client

Course Outline

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Duration0.5 day

Pre-requistiesNA



17PEOPLEDealing With ConflictThis workshop will improve your relationships with clients by putting yourself in their space.

Objectives: • Key concepts in handling difficult conversations• Understand own and other conflict preferences• How mindset contributes to conflict• Increase courage in dealing with conflict

Learning Objectives

• Create a paradigm shift on conflict• Understand beliefs that increase or dilute conflict• Balance courage with impact of speaking up with others• Resilience required to manage conflict and tension• How to make it safe for the other person to open up• A framework for initiating a difficult conversation

Course Outline

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> PEOPLECAPABILITY


Pre-requistiesNA


Duration


0.5 day

18 PEOPLEBeing ResilientThis workshop will improve your resilience in dealing with difficult situations.> PEOPLE

CAPABILITY

Objectives: • Motivation=-practical approach to mastering inside out• Self belief- building and maintaining your most resourceful beliefs• Coping- skill based strategies or coping under pressure• Focus- strategies to achieve a laser like clarity

Learning Objectives

• Based on Dr Cory Middleton’s ground breaking research into resilience and mental strength, this program develops the skills and strategies to develop resilience• Rapid development of a stronger mindset• Focus on four core areas: motivation; self belief; coping and focus

Course Outline

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Duration0.5 day

Pre-requistiesNA



19PEOPLETaking Charge Of Your DevelopmentThis workshop enables employees to initiate, create and execute their own development plans with their manager.

This workshop helps employees to:• Achieve development goals that align with the organisation’s business strategy• Collect and analyse behavioural data to determine strengths or development needs• Plan for, and take part in feedback and development planning discussions• Overcome the challenges and barriers to implementing a development plan• Measure and monitor progress towards development goals

Learning Objectives

• Why employees need to take charge of their development• The Development Cycle• Assess and diagnose• Discuss strengths and development areas• Create and implement a development plan• Measure and monitor success

Course Outline

Duration0.5 day

Pre-requistiesNA



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> PEOPLECAPABILITY


20 SALES & CLIENT MANAGEMENT

License To SellThe aim of the License to Sell program is to further enhance the mind set, skill, and operating rhythm of the Sales and RM teams by creating more value for both client and BNPParibas in each meeting, and moving a client whom might not have an immediate need to one that has a desire to buy.

> SALES & CLIENT MANAGEMENT

CAPABILITY

Objectives: • Adding to their ability and desire to proactively sell (Sales) and cross sell/up sell (RMs) at the client. • Creating more value for both client and BNPParibas in each meeting, and moving a client whom might not have an immediate need to one that has a desire to buy• Increase the ability of the team to influence the client earlier in the sales cycle and when the conversations get difficult toward the end of the sales cycle • Make the process of ‘selling’ more enjoyable and fruitful for all involved

Learning Objectives

• Mindset analysis and review for Sales and RMs – Elite mindset in selling – what does it take to THINK like the elite and BE effective in sales?

• Face to face skill – Efficiency and effectiveness in having influential and affiliative conversations that move clients forward with each meeting • Selling, taking care of clients, doing the Admin, etc. • Operating Rhythm in Sales and Relationship Mgmt. – How do I structure my day, week, month, quarter year, to get the work done

Post work – 90 day On the Job ‘experiments’ after the workshop • 90 day plan written - outlining skills practice in the field is the output of the workshop • Monthly check ins with their Manager as coach• Video session to review learnings with feedback

Course Outline

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Duration2.5 days plus 0.5 day follow up

Pre-requistiesNA

Target AudienceRM’s and Sales staff


21SALES & CLIENT MANAGEMENTUplifting ServiceThis is a unique program intended for BP2S Globally and piloted in Australia. Uplifting Service will enhance the skills of staff attending the program and help the organisation improve the Service provided to clients.

• Recognise the different levels of internal and External service • Identify key internal and external perception points in a service transaction • Identify categories where we can increase value & Create plans to add more value in each category• Take personal responsibility for service improvement

Learning Objectives

• Achieving superior service • Improving your service transactions • The Big Picture – the experience your customer value How prices• Taking responsibility for service

Course Outline

Duration2 days

Pre-requistiesIntroduction to pControl + Advanced pControl Cash & Rebalancing

Target AudienceAll Staff – BP2S


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> SALES & CLIENT MANAGEMENT

CAPABILITY

22 PROCESSOn Time And In Control: Lotus Notes

> PROCESSCAPABILITY

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Duration1 day

Pre-requistiesNA



This workshop is designed to improve skills in using Lotus notes and is conducted onsite in a computer lab environment. This allows participants to log on to their mailbox and work on live activities throughout the session.

Objectives: • Filter & prioritise all forms of incoming work, including e-mail• Create a daily action plan to focus on priorities and commitments• Manage all activity from one central planning tool• Balance meeting and task workload• Clear the Inbox to zero – every day!• Work proactively on key priorities and respond to urgent issues• Harness the full power of Lotus Notes• Maintain focus in an interruption-driven environment• Be on time, and in control of deadlines

Learning Objectives

This program introduces a simple but effective set of productivity processes combined with the functionality of Lotus Notes. • The focus is on developing work practices that lead to high levels of productivity while using the full functionality of Lotus Notes as a technology tool and covers:• How do we prioritise?• How do we control the deluge of incoming work?• How do we work proactively in a reactive workplace?

Course Outline

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On Time And In Control: Outlook

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PROCESS> PROCESSCAPABILITY

This workshop is designed to improve skills in using Microsoft Outlook and is conducted onsite in a computer lab environment. This allows participants to log on to their mailbox and work on live activities throughout the session.

Objectives: • Understand the Australian Economic Environment • Understand how the Australian Financial Market is structured • Who are the major Participants in the Financial Services Industry • What are the financial instruments traded in the Market • Know who are the Regulators in the Market

Learning Objectives

• Economic Environment• Participants in the financial services industry• Securities• Derivatives• Financial products• Managed funds• Taxation• Regulation

Course Outline

Duration2 days

Pre-requistiesNA



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> PROCESSCAPABILITY

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This program will enable participants to gain an understanding of the Australian Financial Market, how it operates and who are the main participants in it.

Objectives: • Understand the Australian Economic Environment • Understand how the Australian Financial Market is structured • Who are the major Participants in the Financial Services Industry • What are the financial instruments traded in the Market • Know who are the Regulators in the Market

Learning Objectives

• Economic Environment• Participants in the financial services industry• Securities• Derivatives• Financial products• Managed funds• Taxation• Regulation

Course Outline

PROCESSACSA Accredited Programme – Introduction to Financial Markets

Pre-requistiesNA


Duration


2 days

25PROCESSACSA Accredited Programme – Introduction to Custody

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> PROCESSCAPABILITY


This program will enable participants to gain an understanding of how the Custodian operates and gives an insight to the custodian’s workflow, processes and controls.

• Understand How the custody industry developed over the years • Identify the major Participants in the Financial Services Industry & how they relate to Custody and Custodians • Outline the different types of Custodians and the services they provide • List the various types of Clients serviced by the Custodians• Explain in detail the role of the custodian • List the various types of risks faced by the Custodian and their Clients • Review the key regulation and industry guidelines for Custodians in Australia

Learning Objectives

• Custody in the Financial Services Industry• Custodians and their clients• What Custodians do• Funds and fund structures• Role of custodians in investment transactions• Risk management and Regulation

Course Outline

Duration2 days

Pre-requistiesNA



26 PROCESSIntroduction to Hiportfolio

This program will enable participants to gain basic understanding of Hiportfolio Accounting System.> PROCESSCAPABILITY

• Understand the Difference between the Investment System and the General Ledger System • How to log in/out and navigate between the Investment System and the General ledger system • Understand how entities are structured in Hiportfolio • Know how to navigate the system and browse existing data • Know how to run reports softcopy and hard copy

Learning Objectives

• Hiportfolio system overview • User Login • Fund Structure in Hiportfolio • Security Enquiry Function • Running Reports & Report Generator• Money Market Type Transaction

Course Outline

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Pre-requistiesNA


Duration

Target AudienceAll Staff / users of Hiportfolio

4.5 Hrs

27PROCESSIntroduction to pControl

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> PROCESSCAPABILITY


This program will enable participants to gain basic understanding of pControl – unit pricing system.

• Understand how pControl interacts with other systems (Hiportfolio and Trust Architect) • Learn the Client’s fund structure and interfunding entities • Know how to view data in pControl • Understand the Phases and Segments of processes in pControl • Overview of the main 2 processes performed on pControl (Cash & Rebalancing and Unit Pricing)

Learning Objectives

• Data flow between pControl and other systems • Clients’ Trust Structure and Interfunding Structure • Viewing data on pControl • Updating data on pControl • Segments and Phases • Cash and Rebalancing process• Unit pricing process

Course Outline

Duration3 Hrs

Pre-requistiesNA

Target AudienceAll Staff / users of pControl


28 PROCESSAdvanced pControl – Cash & Rebalancing This program will enable participants to gain basic understanding of pControl – Cash & Rebalancing Process.> PROCESS

CAPABILITY

• Understand the Cash & Rebalancing Process – End to End Learning Objectives

• pControl Interface with HiPort, TA, DWH - Flow diagram• Cash & Rebalancing Input • Cash and Rebalancing Output • pControl Configuration to manage the cash allocation • Detailed look and analysis of each of the main Phases and Segments of Cash & Rebalancing process

Course Outline

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Pre-requistiesNA


Duration

Target AudienceAll Staff / users of Hiportfolio

4.5 Hrs

29PROCESSAdvanced pControl – Unit Pricing

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> PROCESSCAPABILITY


This program will enable participants to gain basic understanding of pControl – Unit Pricing Process

• Understand the Unit Pricing Process – End to EndLearning Objectives

• pControl interactions with HiPort, TA, DWH - Flow diagram• Multi class vs Single class pricing • Master Custody VS STOM• What is needed prior to pricing - pricing Dependencies• Understanding the calculations behind the scene when the unit pricing process is run • List of the main Phases and Segments of unit Pricing calculations• Detailed look and analysis of each of the main Phases and Segments of Unit Pricing calculations (example)

Course Outline

Duration3 Hrs

Pre-requistiesIntroduction to pControl +Advanced pControl Cash & Rebalancing

Target AudienceUsers of pControl

Competencies AddressedList 3 or 4 cometencies addressedby the programme

30 PROCESSBIRDIEThis program will enable participants to gain understanding of the BIRDIE system – and how to fill out a BIRDIE correctly.

> PROCESSCAPABILITY

• Understand how the BIRDIE system operates • Complete a BIRDIE correctly

Learning Objectives

• Know the 3 different sections of the BIRDIE (Incident, Failing and Impacted) • Know How to raise and fill out a BIRDIE correctly • Know How to raise and fill out a Preventative Measure and link it to the BIRDIE • Know How to pass the BIRDIE to others for authorisation and • Fill out a BIRDIE example

Course Outline

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Duration

Target AudienceAll authorised Users of BIRDIE

1.5 Hrs

31PROCESSCash Book Tool – CBT

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> PROCESSCAPABILITY


This program will enable participants to gain basic understanding of the CBT system and processes.

• Learn the data flow between TA, Hiport, pControl, DWH and CBT • Learn the Rules and Static Data of CBT• Learn the difference between the Generic and client specific rules

Learning Objectives

• Overview of the Application • Data Flow between Trust Architect, Hiport, pControl, DWH and CBT • Rules and Static Data• Generic and Client Rules • Transaction Input and Examples • Reconciliation of the Clearing account • TLM Reconciliation Process • Matching cash Items across value dates

Course Outline

Duration2.5 Hrs

Pre-requistiesNA

Target AudienceAll Fund Admin Staff, Custody & Market operations, Tax and Transfer Agent teams


32 PROCESSCash Pooling Solution – CPS

> PROCESSCAPABILITY

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This program will enable participants to gain basic understanding of the CPS application and its processes.

• Learn the data flow between TA, Hiport, pControl, and CPS • Understand the how cash pools work • Know the role of the inputter and authoriser when processing CPS transactions • Learn the importance of preparing CPS batches before CPS cut off times • Learn how to avoid reconciling items on the CPS reconciliation spreadsheet

Learning Objectives

• Overview of the Application • Data Flow between Trust Architect, Hiport, pControl and CPS• Cash Pools Structure• Teams who use CPS • How CPS is updated by the Inputter and Authoriser• Forecast and Release deadlines• CPS end of day - EOD sweep• CPS Reconciliation and Distribution

Course Outline

Pre-requistiesNA


Duration

Target AudienceAll Fund Admin Staff, Custody & Market operations, Tax and Transfer Agent teams

1 Hr

33PROCESSClient Query Escalation Protocol

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> PROCESSCAPABILITY


This program will enable participants to understand how to respond and escalate client queries.

• Understand the process that need to be followed when responding and escalating client / IM queries• Identify escalation contacts for all internal departments in Sydney, Chennai and NZ

Learning Objectives

• Escalation Protocol• Escalation Contact Matrix – External (used by client) • Internal Query Path • Escalation & Contact List – Internal (used by BNP Paribas staff) • Client Query Samples

Course Outline

Duration1/2 Hr

Pre-requistiesNA

Target AudienceAll staff who receive queries from Clients and Investment Managers or any external party


34 PROCESSIntroduction to Corporate Actions

> PROCESSCAPABILITY

34


This program will enable participants to have a basic understanding of corporate actions processing.

• Define what is a corporate Action • Know the reason why an organisation go through raising a corporate action• Understand the life cycle and information flow for corporate actions

Learning Objectives

• Definition of a Corporate Action• General Types of Corporate Actions • Reasons for Corporate Actions • Event life cycle and Information Flow • Corporate Actions Dates • Corporate Actions Risks & Impacts• Most Common Types of Corporate Actions processed by BNP Paribas

Course Outline

Pre-requistiesNA


Duration

Target AudienceFund Admin Staff, Corporate Actions Staff and any staff member who is interested in this topic

1.5 Hrs

35PROCESSFund Accountant Tool

35

> PROCESSCAPABILITY


This program will enable participants to understand how the Fund accountant tool is used and the ISGL reconciliation is completed and investigated.

• Overview of the Fund Accountant Tool • Understand how the tool is used • Lear how to run Fund Sign offs and ISGL reconciliation • Understand how to investigate reconciliation breaks

Learning Objectives

• Overview of the tool • Data Flow between DWH, Hiport (IS and GL) • Sign Off Valuation • Identify Integ Errors & resolve (send a SIR) • Run ISGL reconciliation through the Fund Accountant Tool • Resolve Reconciling items or send a SIR (steps to be followed) • How to investigate Breaks (check list) • Examples of common breaks

Course Outline

Duration1 Hr

Pre-requistiesNA

Target AudienceFund Admin Staff


36 PROCESSISGL Reconciliation

> PROCESSCAPABILITY

36


This program will enable participants to understand how the Fund accountant tool is used and the ISGL reconciliation is completed and investigated.

• Understand where and how a reconciliation break can happen • Identify and Use various tools (reports and hiport screens) to investigate breaks

Learning Objectives

• Identify Integ Errors & resolve (send a SIR) • Run ISGL reconciliation through the Fund Accountant Tool • Resolve Reconciling items or send a SIR (steps to be followed) • How to investigate Breaks (check list) • Examples of common breaks

Course Outline

Duration3.5 Hrs

Pre-requistiesNA

Target AudienceFund Admin Staff


37PROCESSGAV Tool Light

37

> PEOPLECAPABILITY


This program will enable participants to gain understanding of the Tool and how it is used to Analyse price movement returns of securities.

• Understand how the tool work• Understand how the tool can be used to explain out of tolerance unit pricing

Learning Objectives

• Overview of the Tool - Main Menu• Understand the use of the 5 sections of the main screen - Parameters Section - Checks section - Actions section - Static Data section - Reports section • Know how to drill down to security level impact • How to use the various sections to analyse fund/portfolio activity • Know the list of reports extracted and what is the contents of each report

Course Outline



Duration

Target AudienceAll authorised Users of BIRDIE

2.0 Hrs

38 PROCESSMy Reports & My Reports Scheduling

> PROCESSCAPABILITY

38


This program will enable participants to gain understanding of the application and how to extract monthly or daily reports on a portfolio or fund level.

• Understand data flow between Hiport, DWH and Neolink• List the reports which can extracted from My Reports • Learn how to schedule reports to be sent to external parties automatically

Learning Objectives

• List the reports available through this application • Data Flow - Understand how data flows between the various systems (Highport, DWH and Neolink) • How to run/extract and view reports on MyReports • How to schedule reports to be run based on an event or at a point in time (set frequency)

Course Outline

Duration1.5 Hr


Target AudienceAll Fund Admin Staff , CSMs and IMS team


39PROCESSUUT Pricing Indexation – UPI

39

> PROCESSCAPABILITY


This program will enable participants to gain understanding of the application and how to view & confirm external UUT prices in Hiport on a portfolio level.

• Understand data flow between AUSMAQ, DWH and Hiport • Understand how the various prices are updated in UPI and sent to Hiport

Learning Objectives

• How prices are received and updated to Hiport • Market Price screen• Indexed prices screen – SSSD responsibility • Portfolio Holdings screen - Calculation of Ex and Cum prices - Calculation of Distribution accruals - Release of prices and Accruals to Hiport • Stale prices screen• Static Data • Distribution Election

Course Outline



Duration

Target AudienceAll Fund Admin Staff

1.0 Hr

40 PROCESSSecurities Services Academy – SSAThis is a unique program intended for BP2S – Investment Administration. This program is aimed at giving new starters an overview of the Securities industry as well as how a fund accountant performs their day to day tasks.

> PROCESSCAPABILITY

• Understand the Big picture view of the Securities Industry in General• Overview of BP2S in Sydney • The role of Fund Administrations in BP2S• Understand the Systems, procedures and processes which enables the fund Accountant perform their daily duties

Learning Objectives

• Day1 – Overview of securities Services industry and BP2S • Day2 – Main Business lines within BP2S• Day3 – Introduction to Hiport (System)• Day4 – Fund Accountant Tool / UUT pricing Indexation (Systems) - ISGL reconciliation – process/procedures • Day5 – GAV Tool Light / pControl / Cash Pooling (Systems)• Day6 – Advanced pControl – Cash & Rebalancing / Cash Book Tool (systems)• Day7 – Advanced pControl – Unit Pricing (System) - Tax Templates – Asset Owners (procedures & processes)• Day8 – Tax Templates – Distribution (procedures & processes) - My Reports & Scheduling (System & procedures)• Day9 – Revision and open Book Quiz• Day10 – My Development tool (System) - Compulsory Training modules - Uplifting your service - Feedback and Close

Course Outline



40

Duration

Target AudienceAll Staff in Fund Administrations

10 days


41

42

43

NEW ENTRANTSGroup Orientation Operations Orientation – BNP Paribas Securities Services

CultureCompaliance & Conduct • New Entrants & One Bank • Diversity & Inclusion

4445

DIVERSITY & INCLUSIONDiversity and Inclusion 46

44 NEW ENTRANTSGroup Orientation

> NEW ENTRANTS

CULTURE

Duration7 Hrs

Pre-requistiesNA


Target AudienceNew employees, within their first three months

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This workshop is designed to welcome new team members and to provide an overview of BNP Paribas business and people practices.

• Welcome new people to BNP Paribas • Outline BNP Paribas vision and strategy and enable the group to feel connected to the strategy• Introduce new people to The BNP Paribas Way and align them to the behaviours expected of BNP Paribas employees • Provide an overview of group compliance policies• Outline group policies and activities in relation to: - Human Resources - Brand & Communications - IT Security Awareness - Facilities

Learning Objectives

• Welcome and Introduction to BNP Paribas • BNP Paribas Strategy and Direction • Group Compliance Principles and Polices • Group Values and Behaviours • Human Resources • Communication• IT Security• Facilities

Course Outline


45NEW ENTRANTS

• Welcome and Introduction to BNP Paribas – Securities Services • What is Custody ? • Market and Custody Operatoins • Transfer Agency and Registry • Fund Administration • Business Implementation • Performance and Analytics • Client Service unit • Technical Architecture • Risk Management

Course Outline

> NEW ENTRANTS

CULTUREThis workshop is designed to welcome new team members and to provide an overview of BNP Paribas Securities Services business.

Over and above the Group Orientation Program, this workshop provides a deeper understanding of BP2S Operations. The program focuses on a big pictures and end to end process of BP2S Operations, covering how all the various departments interact with each other.

The flexible delivery of this workshop is customised to the needs and requirements of each particular group. In some instances, it will be incorporated as part of technical/job ready training, eg for Fund Accountants.

For other groups, a stand alone workshop will be delivered covering areas that have not been picked up in other training.

Learning Objectives

Operations Orientation

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Duration 2 Hrs

Pre-requistiesNA


Target AudienceNew employees in Securities Services


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DIVERSITY & INCLUSION

DIVERSITY and INCLUSION> DIVERSITY & INCLUSION

CULTURE

• Diversity and Inclusion training will:• Raise awareness of the importance of Diversity and Inclusion in meeting legal and regulatory requirements and legislative responsibilities in each country in APAC• Reinforce the role and responsibilities of the manager in relation to eliminating discriminatory practice in the workplace• Explore Diversity and Inclusion definitions and concepts and discuss how these are applied at work in each country in APAC• To build awareness around bias and unconscious bias• Ensure all SMP/TDP’s and Emerging talent are global citizens • Embed actions which will build a more Diverse and Inclusive work environmen

Learning Objectives

• What is Diversity and Inclusion –definitions• D&I Video• Global and Regional framework• Bias and Unconscious bias• Case Studies

Course Outline

Duration1.5-2hours

Pre-requistiesNA

Target AudienceLeaders and Managers and all staff in Induction phase

Diversity and Inclusion training enables BNP Paribas to meet its legislative and ethical responsibilities in relation to Diversity and Inclusion. It will ensure that leaders, managers and employees create an environment which encourages diverse thinking; is inclusive of others and eliminates any form of bullying or harassment.

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COUNTRY L&D :John MIGRAS

Email address: [email protected]

Telephone number: 9619 6296

Emad HANNA

Email address: [email protected]

Telephone number: 9222 0292

EMAIL ADDRESS:

July 2016

The bankfor a changing

world

Documents

PROGRAMME CATALOGUE 2016 - 2017 AUSTRALASIAcontent.zone-secure.net/BNP_training_offers/pdf... · Shape and align talent with the ONE BANK culture and values of the bank... increase