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PROGRAM REVIEW HANDBOOK

2017-2018 San José City College

Program Review Handbook 2017-2018

TABLE OF CONTENTS

WHAT IS PROGRAM REVIEW.............................................................................................................3Overview............................................................................................................................................3Program Review Cycle........................................................................................................................3Annual Program Review.....................................................................................................................3Comprehensive Program Review Schedule 2014-2018......................................................................4

WHO IS INVOLVED............................................................................................................................5Program Review Self-Study Groups...................................................................................................5Program Review Committee (PRvC) charge.......................................................................................5Program Review Committee Chair & Committee Composition..........................................................6Meeting Schedule..............................................................................................................................6

HOW IS PROGRAM REVIEW ALIGNED WITH PLANNING AND RESOURCE ALLOCATION.......................7

WHAT IS THE TIMELINE FOR THE PROCESS........................................................................................8Program Review Submission Schedule (Table 2)................................................................................8

WHAT PROCESS IS USED TO EVALUATE PROGRAM REVIEW?.............................................................9Program Review Assessment Rubric Descriptors (Table 3)..............................................................10

APPENDIX.......................................................................................................................................11Appendix A1: San Jose City College Mission Statement...................................................................12Appendix A2: The General Education Student Learning Outcomes................................................12 Appendix A3: The College Goals.......................................................................................................13Appendix B1: Comprehensive Academic Affairs Review Forms & Instructions................................14Appendix B2: Comprehensive Student Services Program Review Form & Instructions...................26Appendix B3: Comprehensive Administrative Services Program Review Form & Instructions........39Appendix B4: Annual Academic Affairs Review Form & Instructions...............................................51Appendix B5: Annual Student Services Program Review Form & Instructions.................................63Appendix B6: Annual Administrative Services Program Review Form & Instructions......................66Appendix C1: SJCC Comprehensive Program Review Validation Report: Academic Affairs.............68Appendix C2: SJCC Comprehensive Program Review Validation Report: Student Affairs................71Appendix C3: SJCC Comprehensive Program Review Validation Report: Admin Services................74Appendix C4: SJCC Annual Program Review Validation Report: Academic Affairs...........................76Appendix C5: SJCC Annual Program Review Validation Report: Student Affairs..............................79Appendix C6: SJCC Annual Program Review Validation Report: Administrative Services.................81Appendix D1: San Jose City College Program Review Committee Self Evaluation Survey................83Appendix D2: Comprehensive Program Review Process Evaluation Form and Instructions............85Appendix E1: Definition of Terms Program Review Data Sheets......................................................86

Page 2San José City College


WHAT IS PROGRAM REVIEW?

OVERVIEW

Program Review is at the heart of planning at San José City College (SJCC). As a key component of the integrated planning and resource allocation model, Program Reviews provide systematic, data-driven information that allows the College to examine the overall effectiveness of the institution. The Program Review process is designed to provide academic, student, and administrative areas the opportunity for review and assessment in relation to the College’s mission, vision, values and performance indicators. Moreover, the purpose is to ensure appropriate resources are being allocated to facilitate ongoing improvement in meeting the evolving learning needs of our students and community.

PROGRAM REVIEW CYCLE

During the spring 2011 semester, a working group of faculty, classified, and administrators was convened to develop and recommend a review process that was integrated into overall College planning. Based on the recommendations of the Program Review Workgroup (PRW), a process was adopted for continuous evaluation with clearly established links to Student Learning Outcomes (SLO) assessments and resource allocations. As a key component to SJCC’s Integrated Planning Process, all instructional, student, and administrative areas are required to go through the Comprehensive Program Review cycle. This cycle constitutes four years and is marked by Annual Program Reviews and a larger Comprehensive Program Review in the fourth year.

Annual Program ReviewsEach year programs not designated to complete a Comprehensive Program Review are required to submit an Annual Program Review. All programs must update assessment information, report major changes and document anticipated program needs for the year ahead. Ideally each annual review will provide key information that will eventually contribute to the comprehensive review in the fourth year. The annual reviews are designed to track:

PSLO/SLO Assessment Process Goals, Objectives and Activities Staffing Information Curriculum updates and changes

Technology Information Budget Information Other: Noting any key program changes

in all areas

Comprehensive Program ReviewsComprehensive Program Reviews involve an extensive and in-depth analysis of how well a program functions and addresses the alignment with the College mission, program characteristics, assessment, planning, and program improvement. The 2013-2017 Comprehensive Program Review schedule identifies the academic year each program is required to complete a comprehensive review.



Table 1: San José City College Comprehensive Program Review Schedule 2014-20182014-2015Air ConditioningFacilities Maintenance Technology & SolarGlobal Studies/Anthropology/GeographyEthnic StudiesWorld LanguagesMachine TechnologyMedical AssistingPhilosophyPhysical SciencePhysicsPolitical ScienceSociologyDSP&SEOP&S/CARELibraryWIN/CALWorksVeterans Resource CenterFacilities ServicesDivision of Business and Workforce DevelopmentDivision of Humanities and Social SciencesDivision of Language ArtsDivision of Mathematics and ScienceComputer App/Computer Information SystemsWork Experience

2015-2016Fine Arts-Art/Multimedia/CeramicsCommunication StudiesConstruction TechnologyDanceJournalismLaser TechnologyMathematicsPhotographyTheatre ArtsCareer/Transfer CenterFinancial AidHealth ServicesPuenteStudent Life and ActivitiesBusiness ServicesHonors Program ArticulationStudent OutreachMetasCosmetology

2017-2018AccountingReal EstateAdministration of JusticeAlcohol & Drug StudiesBiological SciencesDental AssistingEarly Childhood EducationEnglishEmergency Medical ServicesLabor StudiesReadingAdmissions & RecordsAssessmentCARROpen Computer LabReading & Writing CenterTutoring Center UMOJAAcademic Affairs

2017-2018Athletics (Basketball, Cross Country, Football, Golf, Softball, Track & Field, Volleyball)ChemistryComputer ApplicationsComputer Information SystemsEnglish as a Second LanguageMusicHumanitiesKinesiology Adaptive PEEconomicsHistoryPsychologyCounseling & Orientation International StudentsService LearningStudent AffairsWork ExperienceCampus Tech Business



Programs that did not complete a proficient review in their assigned cycle will be expected to continue the comprehensive program review process in the following academic year.

Updated 8/25/17

WHO IS INVOLVED?

PROGRAM REVIEW SELF-STUDY GROUPS

Each program designated for Comprehensive Program Review whether it is academic, student or administrative services conducts a self-study as part of the college’s strategic planning process. The group should include faculty, classified and administrators working in the program.

The Self-study Group should: review, and analyze evidence and data including SLO assessment results review prior program self-study reports evaluate the existing program, dialogue with the assigned PRvC subgroup about preparation of

the program review prepare the preliminary and final drafts of the program review document for submission to the

assigned PRvC subgroup

The self-study provides the opportunity to reflect and critically assess the achievements, strengths, weaknesses, opportunities, anticipated challenges and future directions of the program. The analysis and discussion of the findings is central to the review process.

PROGRAM REVIEW COMMITTEE (PRvC)

The Program Review Committee (PRvC) is responsible for providing guidance to the College regarding the process and documents for the review. In addition, the PRvC plays a vital role in evaluating and providing feedback on the quality of the program review documents submitted by the areas undergoing a comprehensive review. The full committee breaks into PRvC subgroups to work closely with each program by validating and forwarding documents for the Strategic Planning Process.

Charge The PRvC is charged with the following: Evaluate and provide feedback on the quality of program review documents submitted by the

reviewing units. Validate completed program review document and forward the document to the Strategic Planning

Process. Monitor integration of program review process with strategic planning. Provide guidance to the College in the use of program review materials and the process of program

review. Annually evaluate the effectiveness of the program review process and policies and procedures

related to program review, and recommend improvements and revisions as needed. Report to the College Planning Council and the Academic Senate annually regarding Committee

findings and activities.

Program Review Chair



The PRvC is chaired by a faculty member allocated 25% reassigned time to fulfill the following responsibilities: Coordinate the program review process. Maintain schedules, forms, templates, instructions, and other materials used in the program review

process Deliver reports to the College Planning Council and the Academic Senate annually regarding

Committee findings and activities Prepare Program Review Committee self-evaluation report Prepare for following year’s program review process

Program Review Committee Composition and Terms of ServiceThe PRvC membership is designated by the constituency groups represented and includes the following: 4 Academic Senate representatives 5 faculty representatives from the divisions, including Student Services 2 classified staff representatives 1 Associated Student representative 2 management team representatives Researcher as resource person (ex-officio)

Members serve for staggered terms of two to three years. New members in their first year will be mentored by experienced members.

Meeting Schedule The PRvC as a whole meets bi-monthly during the fall and spring semesters. Subgroups will meet with their assigned programs as needed.

Operating Requirements:

Decision-making: The Program Review Committee will make decisions based on the consensus of members present at a meeting where the decision is being made. When consensus is not possible, the committee will vote.

Membership Requirements: The Program Review Committee is a “Working Committee” that requires all regular members to participate in the feedback and validation process for program reviews. Program Review Committee members work outside of regular committee meetings in subgroups that serve as resources for the writers of comprehensive program reviews. All members are required to work with their subgroups. When subgroup members become inactive, they may be removed from the committee.

Role of the Ex-Officio Member: The ex-officio member serves as a non-voting resource to provide information on data and to communicate the needs of the committee and program review writers with the Office of Research and Institutional Effectiveness.

HOW IS PROGRAM REVIEW ALIGNED WITH PLANNING AND RESOURCE ALLOCATION?

The purpose of Program Review is to support the college’s strategic planning process and ensure it is collaborative, evidence-based, and sustainable. Program Review helps guide decision-making and



resource allocation in the development of activities that support the improvement of institutional effectiveness and student learning. The role of Program Review is clearly illustrated in the model below and it is central to the review and assessment of the College’s mission, vision, and values.

Similar to all of the College’s planning processes; Program Review is evaluated annually by the Strategic Planning Committee (SPC) to ensure continuous quality improvement and its effectiveness in moving the institution forward in accomplishing its mission. This handbook provides current guidelines for understanding and facilitating the review process.



WHAT IS THE TIMELINE FOR THE PROGRAM PROCESS?Program Review Submission ScheduleThe table below indicates the Program Review process and deadlines established for the 2017-2018 academic year. After submission of the preliminary draft, the PRvC subgroup assigned to work with each program completing a comprehensive review provides feedback to the self-study group and Dean/Manager. The self-study group revises and refines the program review document and submits a final version for validation.

Table 2: Comprehensive and Annual Program Review Schedule 2017-2018Comprehensive and Annual Program Review Schedule 2017-2018

Date Program ReviewMay Notification of Annual and Comprehensive Program Review

Sent to Departments. Forms Distributed.August Comprehensive and Annual Program Review Data Sheets for

All Programs Distributed by the Research & Institutional Effectiveness Office by PDD, September 1, 2017. Reminders sent to annual program review writers regarding the November deadline.

September-October

Identify New Faculty Prioritization List from Previous Year’s Program Reviews

October Preliminary Draft of Comprehensive program Review Due: Wednesday, October 11, 2017.Self-Study Teams meet/confer with Program Review Subgroups to obtain feedback/suggestions

November Feedback from Subgroups on Comprehensive Program Review will be given by Wednesday, November 1, 2017

All Annual Program reviews Due November 15, 2017.November 29, 2017: Program Review Committee Subgroups complete validation reports for Annual Program Reviews. Self-study teams continue to write and revise comprehensive program reviews. New comprehensive program review drafts may be submitted for feedback by Wednesday, November 29, 2017. The Second Draft is Optional.

Mid-December Comprehensive Program Review Self-Study Teams That Chose to Submit a Second Draft Meet/Confer with Program Review Subgroups to Obtain Feedback/Suggestions. Subgroup members will provide feedback no later than December 12th.

Mid-February Final Version of Comprehensive Review Due: Wednesday, February 8, 2018

March Validation Reports of Comprehensive Reviews Returned to



ProgramsEnd of March Completed Program Reviews and Summary Reports Posted

for use in Resource Allocation Process.April The Program Review Committee completes its self-

evaluation process.

All programs not submitting a Comprehensive Program Review must submit an Annual Program Review to the PRvC in the spring semester at the same time the final version of the Comprehensive Program Review documents are due. If major changes to the program are being considered during an annual review year, including additional staffing or resource allocations, a program representative should contact the PRvC Chair to identify a subgroup from the PRvC to work with the program and review the draft report prior to the submission deadline in mid-February.

WHAT PROCESS IS USED TO EVALUATE THE PROGRAM REVIEW?

In completing Program Review both qualitative and quantitative data should be utilized when responding to the review questions. Descriptions and data are important in order for readers to understand the self-study conclusions and recommendations. It is essential that careful analysis be provided in order to extract the maximum value from the process. This includes not only an examination of trends from the past to present but projections into the future. Since this is a process for self-improvement, it is encouraged that the self-study delves into the important future challenges and opportunities for the program and takes advantage of both self-reflection and dialogue among faculty and staff.

Completed program reviews are read and validated by the PRvC using a rubric designating the submitted review as either In Progress or Proficient. Following validation, the self-study documents will be posted electronically and accessible for review by the campus community and available for use in the budget allocation process. The table below delineates the descriptors used by the PRvC.



Table 3: Program Review Assessment Rubric Descriptors

In Progress Questions are not answered completely or references irrelevant information. Evidence and/or examples are insufficient or irrelevant. Answers are unclear. Thoughtful analysis of the questions, evidences, and issues relevant to the program is

insufficient.Overall: Evidence that the program review is used for continuously evaluating and maintaining or

enhancing the quality and currency of the program is insufficient. Program review lacks adherence to the program review schedule and to the process (includes

broad participation and discussion, use of the correct forms). A program review with three or more areas “In Progress” will receive an “In Progress” as the

overall rating.

Proficient Questions are answered completely with relevant information. Evidence, concrete examples are adequate and relevant. Answers are well-written and clear. Answers reflect thoughtful analysis of the questions, evidences, and issues relevant to the

program.Overall: The self-study strongly shows that the program review is used for continuously evaluating and

maintaining or enhancing the quality and currency of the program. The program review adheres to the program review schedule and to the process, which includes

broad participation and discussion, use of the correct forms.



APPENDIX



Appendix A1: San Jose City College Mission Statement

The mission of San Jose City College is to serve our students and the community by offering high quality, relevant, and innovative instruction for basic skills, career pathways, university transfer, and life-long learning. We strive to accomplish this by awarding certificates and associate degrees to eligible students taught in a multicultural environment where student achievement, successful learning and social justice are highly valued, supported, and continually assessed.

Vision Statement

The Vision of San Jose College is to be an educational institution of excellence through:

The guiding principles of opportunity, equity, and open, equitable access for student success and achievement.

An exceptional learning environment that challenges and empowers students through teaching excellence, robust student support programs, innovation, and state-of-the-art technologies that prepare students with the knowledge, relevant transferable skills, creativity, ethics and values to succeed and thrive in a dynamic healthy global environment.

A culture of inquiry and evidence that is characterized by the commitment of faculty, staff and students to be accountable for learning excellence through the assessment of measurable and meaningful learning outcomes that lead to improved learning, and to inform data-driven decisions that foster adaptability in programs and services.

The Mission Statement was adopted by the College Advisory Council on April 01, 2016 and by the Board of Trustees on May 10, 2016.

Appendix A2: The General Education Student Learning Outcomes

1. CommunicationStudents will communicate effectively including reading, writing, speaking and listening.

2. Critical and Analytical ThinkingStudents will analyze problems using evidence and sound reasoning to make decisions.

3. Global Awareness and Social JusticeStudents will demonstrate an awareness of social, economic, ecological, historical, and cultural differences and their implications.

4. Personal Responsibility, Ethics and Civility Students will demonstrate personal and civic responsibility and professional integrity.

5. TechnologyStudents will utilize technology effectively for informational, academic, personal, and professional needs.

6. Aesthetics and CreativityStudents will develop an appreciation of the arts and engage in the creative process.

Appendix A3: The College Goals



Goal #1: Student SuccessRegularly evaluate all academic programs and student services and determine how well they promote student success and specifically how they will be improved to increase student retention rates and to close existing achievement gaps.

Goal #2: Workforce and Economic DevelopmentSupport the educational, health, environmental, cultural and economic development of the San Jose community through the expansion and documented effectiveness of community partnerships ventures and college outreach programs.

Goal #3: Faculty and Staff DevelopmentProvide continuous professional development for all personnel associated with the college by offering a year-round calendar of training activities, including using student success data and the adoption of new learning systems and methods to improve student-learning and student services outcomes.

Goal #4: Cultural Diversity & AwarenessSupport the District values of access, equity and social justice by promoting appreciation for and understanding of diverse races and cultures, including the expansion of the diversity of college personnel and cross-cultural curricula as well as the increased participation in ethnic/cultural events and international student enrollment.

Goal #5: Campus SafetyPromote and maintain an accessible, clean, safe and healthy campus environment through continuous engagement of students and college personnel in emergency preparedness, campus safety, environmental sustainability and stewardship of resources.

Goal #6: Enhance Resource Development and Campus SustainabilityImprove the capacity of the college to increase the margin of academic excellence and student success through additional grants development, scholarships and corporate partnerships.



Appendix B1: Comprehensive Academic Affairs Program Review Forms and Instructions

2017-2018 Comprehensive Program Review Form and InstructionsACADEMIC AFFAIRSSan José City College

INSTRUCTIONS

The purposes of a program review are improvement, alignment with established objectives, and planning for the future. The program review process provides opportunities for programs to review their accomplishments, examine their strengths and opportunities for improvement, and develop plans through which improvements can be achieved. Program review conclusions and recommendations will be used in department, division, college, and strategic planning processes as well.

During the 2016-17 academic year, the Program Review Committee and the Ad Hoc Committee for Program Review Redesign undertook major revisions of the Annual and Comprehensive Academic Affairs Program Review forms in anticipation of migrating the Program Review process to an on-line platform. There will undoubtedly be further changes to these forms as the migration progresses.

IMPORTANT: The Program Review Committee is instituting a specific naming convention for all Program Reviews submitted. The naming convention for Comprehensive Academic Affairs reports is as follows:Program Name_AA_Comprehensive_17-18 (example: Humanities_AA_Comprehensive_17-18)When submitting a draft, please put the word DRAFT at the end of your file. For the final version, please put the word FINAL.

Please be sure to use this convention when sending your files to the Committee Chair.

Sections:

Program Description: This section covers the purpose of the program, types of students served, degrees and certificates (if applicable), program changes, alignment with college mission and vision, a list of all current curriculum, course revisions and changes to curriculum.

Program Data: This section covers data that is relevant to the program and to the college. When identifying and analyzing trends, data should be examined for the period since the last program review, which is typically the last four years. The document should be written so that it is clear to external reviewers (members of the Academic Senate, College Planning Council, and Finance Committee) who may not be familiar with special terms and acronyms. Each program should receive a data packet from their dean or supervisor. This packet contains all of the required data for the section; supplemental data can be requested from the Interim Dean of Research, Planning, & Institutional Effectiveness ([email protected]). Please note that not all parts of this section are required. It is up to individual programs to determine if the optional data is useful to report. For help with this section, please contact the Interim Dean of Research, Planning, & Institutional Effectiveness or the Chair of the Program Review Committee

Learning Outcomes: This section includes all current Program Student Learning Outcomes, the dates they were revised, dates they were assessed, and to which General Education Student Learning


mailto:[email protected]


Outcomes they align. There are also specific questions regarding the assessment and revisions of SLOs. Your dean or supervisor must confirm that all of your PSLO and CSLO information is complete for the academic year and list and missing PSLO and/or CSLO assessments.

Planning and Goals: This section is new to the Academic Affairs Program Review process and is meant to provide individual programs with the opportunity to discuss the achievements of your program, address areas of change or improvement, and develop plans for improvement and innovation. While programs are not required to develop planning and goals, those programs that would like to request funding for improvement and innovation are encouraged to complete this section. Please be sure to fill out the first three questions.

Resources: This section covers the current resources and anticipated needs of the program. Please use this section to discuss your program’s needs. Include supporting data if you are requesting additional faculty. If you are receiving funds from other sources, note that in this section. There is a separate budget form to submit for the programs specific budgetary requests. The Administrative Services office is currently working on an online form which should be done in time for the 2017-18 Program Review process. Further information regarding this will be available at the beginning of the fall 2017 semester.

Other: If there is something you would like to add about your program that wasn’t covered in the previous sections, please include it in this space.



2017-2018 Comprehensive Program ReviewACADEMIC AFFAIRS - SAN JOSÉ CITY COLLEGEPROGRAM:PREPARED BY:DIVISION/ADMINISTRATOR:PROGRAM REVIEW SUBMISSION DATE:PROGRAM DESCRIPTION:Describe the basic components of your program (ie: is your program mainly academic or vocational? What kinds our courses do you offer? If you have more than one area of focus in your program, describe them).

What is/are the target population(s) for your program (ie: transfer students, basic skills students, job trainees, etc.)?

What degrees and/or certificates does your program offer? How many students achieved these during the last 4 years? Please put N/A if this does not apply to your program. Certificate or Degree name # of student

completing

Does your program have an advisory board? If so, please indicate how many members and how often you meet. Please put N/A if this does not apply to your program.

Have there been any major changes to your program since your last revision? Please explain.

How does your program align with the college mission?

Mission Statement



The mission of San Jose City College is to serve our students and the community by offering high quality, relevant, and innovative instruction for basic skills, career pathways, university transfer, and life-long learning. We strive to accomplish this by awarding certificates and associate degrees to eligible students taught in a multicultural environment where student achievement, successful learning and social justice are highly valued, supported, and continually assessed.How does your program contribute to the college vision?

Vision Statement

The Vision of San Jose City College is to be an educational institution of excellence through:




Curriculum: Please List the following information about your curriculum:Course #

Course Title Last Revision date

Taught in the last 2 years?



Have there been any major changes to your curriculum since your last Program Review? (For example, new courses, course deletions, online courses, non-credit courses). Please explain.



PART TWO: PROGRAM DATA

Program Review Data WorksheetThis worksheet was designed to assist program review writers based on feedback from the campus. This is to assist you in starting your data analysis. If you need assistance in completing this data, please contact the Interim Dean of Research, Planning, & Institutional Effectiveness ([email protected]).

Your program review data packet includes multiple tabs. Each bold heading represents a different tab in your program review data set. In each section, set of data has been identified for you to review and present in your program review.

Academic Program

Student Success

Success Rate Program SJCC Fall SpringSummerAverage Success Rate

Program Success Baseline/Standard Program Success Goal

Program Success Baseline Standard: It is recommended that programs identify a success standard. This standard should reflect the baseline success rate.

Recommendation: 90% of the average success rate in the last 8 terms could be your program standard. Add the last 8 terms of success rate, divide by 8, and multiply by 0.9.

Program Success Goal: It is recommended that programs identify a success goal. This goal should reflect the success rate to which your program aspires.

Is your program success rate higher or lower than the campus? If your success rate is higher than the campus, how are you helping students succeed in and outside the classroom? If your program success rate is lower, what are some strategies your program is implementing to improve?

Institutional Effectiveness

Program SJCC

Capacity




OPTIONAL: Productivity (Goal = 525)

Is your capacity rate higher or lower than the campus? Please discuss.OPTIONAL: Is your productivity goal higher or lower than the campus? Please discuss.

Seat Count Disaggregation (Enrollment)Seat Count Program

Seat Count

Program SJCC

TotalPct Change from Previous Year

Seat Count Make Up (Pct of Total)Gender Seat

CountPct of Total

SJCC

FemaleMaleNo Value Entered

Age (Pct of Total) Seat Count

Pct of Total

SJCC

17 & Below18-2425-3940 and OverUnknown - -

IPEDS Race Ethnic Classification (Pct of Total) Seat Count

Pct of Total

SJCC

American IndianAsianBlack or African AmericanHawaiian/Pacific IslanderHispanicTwo or More RacesUnknownWhite

Is your program Seat Count (percent change from previous year) greater than or less than the campus? Please discuss



What gaps have you identified in your program? How is your program enrollment similar or different from the campus? Which gender, age, and/or ethnic group are proportionally smaller than campus make up? Please discuss.

Headcount: Who are our students? (Fall 2016)

Day or Evening Student HeadcountPct of Total SJCC

Day Day & Evening Evening Unknown

Academic Load HeadcountPct of Total SJCC

Full Time Half Time Less than Half Time Overload Withdrawn

Compare your program’s students to the rest of the campus, who are your students? Are they more likely to be evening students? Are they more likely to be full time students? How do these differences impact your program?

Success and Persistence Rate by Race

Success Rates: Are our students passing the class?Program (Success Rates) SJCC

American Indian

Asian

Black or African American

Hawaiian/Pacific Islander

Hispanic

Two or More Races



Unknown

White

Persistence Rates: Are our students, enrolling the following semester? Program SJCC

American Indian

Asian



Hispanic

Two or More Races

Unknown

White

With respect to success rates, how are your program success rates similar to or different from the rest of the campus? What equity gaps have you identified? Please discuss.

With respect to persistence rates, how are your program persistence rates similar to or different from the rest of the campus? What equity gaps have you identified? Please discuss.

OPTIONAL DATA SECTIONS – please email Joyce Lui, Interim Dean of Research, Planning, & Institutional Effectiveness Success at [email protected] for additional data.If you are planning to request additional faculty, please include FTES, FTEF, WSCH, number of sections enrollment data, and any other pertinent data points.

How many DSPS students are in your program?Discuss the impact on your program.

How many of your students are receiving Financial Aid?How many of your students are receiving BOG waivers




Discuss the impact on your program.

How many first year students are in your program?How many continuing students are in your program?How many returning students are in your program?Discuss the impact on your program.

Summer and Intersession Data: use this section if you want to report data from Summer and Intersession terms.

If you would like to request other data relevant to your program, please email Joyce Lui, Interim Dean of Research, Planning, & Institutional at [email protected].




PART THREE: LEARNING OUTCOMES:

Please list the Program Student Learning Outcomes, revision date and date last assessed, and to which General Education Student Learning Outcomes they are aligned.PSLO DATE

REVISED

DATE ASSESS

ED

ALIGNED WITH WHICH GESLO?

General Education Student Learning Outcomes:

1. Communication: Students will communicate effectively including reading, writing, speaking and listening.

2. Critical and Analytical Thinking: Students will analyze problems using evidence and sound reasoning to make decisions.

3. Global Awareness and Social Justice: Students will demonstrate an awareness of social, economic, ecological, historical, and cultural differences and their implications.

4. Personal Responsibility, Ethics and Civility: Students will demonstrate personal and civic responsibility and professional integrity.

5. Technology: Students will utilize technology effectively for informational, academic, personal, and professional needs.

6. Aesthetics and Creativity: Students will develop an appreciation of the arts and engage in the creative process.

Are all your course SLOs mapped to your Program SLOs? Yes No

Please describe how your courses or program has used PSLO assessments to improve classroom activities. Provide at least 1 specific example. Describe how SLO assessment has impacted course and program design.

Have your SLO assessment results led to any interdisciplinary conversations? Yes NoIf yes, is there a need to fund collaboration? Explain.



To Be Completed by Division Dean: I certify that this program’s PSLO and CSLO information is complete and

current.Please list any PSLOs and/or CSLOs for this program that have not been assessed.

PART FOUR: PROGRAM PLANNING AND GOALS

Discuss the achievements of your program – of what is your department most proud? Please include supporting data, qualitative and/or quantitative. What would you most like to change or improve about your program? Please include supporting data, qualitative and/or quantitative.Do you plan to develop any new certificates and degrees? Please describe.

Use the table below to describe your program’s goals for the next 4 years: (optional)Goal #1 DescriptionGoal time frameAlignment with College MissionFunding and/or other resources needed to complete

Goal #2 DescriptionGoal time frameAlignment with College MissionFunding and/or other resources needed to complete


For additional goals, please copy and paste the above table in this area.

Please review goals from your last Program Review form and update your progress toward those goals.Goal Progress Update



PART FIVE: PROGRAM RESOURCES: Note – use this area for a description of your current resources and anticipated needs. For budget requests, use the Budget Request form. Staffing:

Type Number

# of additional requested

Full time facultyAdjunct facultyClassified staff Student workers

If you are requesting additional staffing, please explain why. Support your request with quantitative and/or qualitative data. If requesting additional full time faculty, please be sure to include any relevant data from the Optional data section.

Library/Learning Resources: Briefly describe your program’s needs for resources that are paid for and accessible through the Library/Learning Resource Center.

Equipment and Technology: Briefly describe your program’s use of equipment and technology (including computer labs). Include any issues you currently have and/or anticipated future needs.Supplies and Software: Briefly describe your program’s need for supplies and software.

Professional Development: Briefly describe any professional development activities in which program faculty/staff/administrators have participated, including whether the activity was funded through professional development funds. Describe any professional development activities planned for the next year.

Other Funding Sources: Did your program receive funding from any of the following sources since your last program review:Funding Source Description of what was funded &

Amount



Basic Skills InitiativeSSSPGrant (give name of grant)Perkins (VTEA)Strong WorkforceFunding through Dean’s officeOther (specify)

Budget Request: Please check the appropriate box below: Our program submitted a budget request using the Budget Justification

Form Our program did not submit a budget request

OTHER: is there anything else about your program that you would like to include?



Appendix B2: Comprehensive Student Services Program Review Form and Instructions

2017-2018 Comprehensive Program Review Form and InstructionsSTUDENT AFFAIRS: PROGRAMS & SERVICES

San José City College

INSTRUCTIONS:

Please find below the form that includes the specific elements that should be included in the Comprehensive Program Review. Feel free to include additional information or documentation as you deem necessary. When identifying and analyzing trends and compliance regulations, be certain that these are current, occurring during program review cycle. The document should be written so that it is clear to external reviewers (members of the Academic Senate, College Planning Council, and Finance Committee) who may not be familiar with special terms, acronyms, regulations and compliance issues.

IMPORTANT: The Program Review Committee is instituting a specific naming convention for all Program Reviews submitted. The naming convention for Comprehensive Academic Affairs reports is as follows:Program Name_SS_Comprehensive_17-18 (example: Counseling_SS_Comprehensive_17-18)

Please be sure to use this convention when sending your files to the Committee Chair. When submitting a draft, please put the word DRAFT at the end of your file. For the final version, please put the word FINAL.

The purposes of a program review are improvement, alignment with established objectives, and planning for the future. The program review process provides opportunities for programs to review their accomplishments, examine their strengths and weaknesses, and develop plans through which improvements can be achieved. Program review conclusions and recommendations will be used in department, division, College, and strategic planning processes as well.

While the guidelines may be adapted to meet the needs of a particular program, they should be followed as closely as possible. The Office of Research and Institutional Effectiveness, the Dean/Manager, and/or the SJCC Research Analyst can assist the department in locating the quantitative information and data needed.

Descriptions and data are important in order for readers to understand the Program Review conclusions and recommendations. It is essential that careful analysis be provided in order to extract the maximum value from the process. This includes not only an examination of trends from the past to present but projections into the future. Since this is a process for self-improvement, it is encouraged that the Program Review delves into the important future challenges and opportunities for the program and takes advantage of both self-reflection and dialogue among administrators, faculty and staff.

A word of caution is in order regarding solving problems or making improvements exclusively with the use of new resources. Program review is not an opportunity to list what the program can do only if the funds become available. It is expected that many solutions and improvements can be accomplished with careful planning and a focus on the most effective use of existing resources.

2017-2018 Comprehensive Program Review



STUDENT AFFAIRS: PROGRAMS & SERVICES - SAN JOSÉ CITY COLLEGE

DEPARTMENT:

PREPARED BY:

ADMINISTRATOR:

PROGRAM REVIEW SUBMISSION DATE:

PART ONE: PROGRAM DESCRIPTION

1. Describe the department/program components, function and purpose, including student demographic information.

2. Describe Current Staffing: List the number of positions currently in the program/department:

Position type: # of positions:

Faculty: Full time

Faculty: Part time

Classified: Full time

Classified: Part-time permanent

Classified: Part-time hourly

Student workers

Administrators

2.1 Identify and discuss the ratio of students to faculty/staff.

3. List your program Service Area Outcomes (SAOs) and/or Program Student Learning Outcomes (PSLOs).



a. How do the department Service Area Outcomes (SAOs) and/or Program Student Learning Outcomes (PSLOs) align with and support San Jose City College’s mission and/or General Education Student Learning Outcomes (GESLOs)?

b. Describe how the department consistently engages in the discussion, review, assessment and revision of program SAOs and PSLOs.

4. Previous goals and activities: Describe the department goals and activities since the last comprehensive program review. Assess the attainment level of each goal by identifying the activity implementation as complete, incomplete or on-going. (Refer to previous annual and comprehensive program reviews.) Discuss any challenges which occurred in attainment of each goal.

4.1 Goal:

Person responsible:

Activities for attainment of goal:

Service area outcomes (SAOs) or program student learning outcomes (PSLOs) addressed:

Method of measuring goal attainment:

Assessment of goal attainment:

Status: ( ) Complete ( ) Incomplete ( ) On-going

Discuss in detail the barriers (if any) to completing the above goal and describe actions taken to overcome these challenges. Outline a plan to attain success if goal is not complete.

4.2 Goal:

Person responsible:









4.3 Goal:

Person responsible:









4.4 Goal:

Person responsible:






Discuss in detail the barriers (if any) to completing the above goal and describe actions taken to overcome these barriers. Outline a plan to attain success if goal is not complete.

5. Recent College, State, and/or Federal Developments: Describe recent College, State and/or Federal developments and how they significantly impact the unit’s ability to provide services to students.

PART TWO: QUALITY

1. Describe the impact of the program’s service offerings.



2. Course Outline and Syllabi (where applicable): Review all course outlines and syllabi to ensure currency and relevance. The campus Curriculum Committee must approve updated course outlines every 5-6 years. Course syllabi should be updated annually.

3. Is the program information for the department consistent, current, accurate and accessible? (please X all that apply)

MIS ( ) Consistent ( ) Current ( ) Accurate ( ) Accessible

Class Schedule ( ) Consistent ( ) Current ( ) Accurate ( ) Accessible

Catalog ( ) Consistent ( ) Current ( ) Accurate ( ) Accessible

Brochures ( ) Consistent ( ) Current ( ) Accurate ( ) Accessible

Website ( ) Consistent ( ) Current ( ) Accurate ( ) Accessible

4. Improvement of Program and Delivery of Student Services (address all applicable topics): Describe departmental and individual activities that will improve services and contribute to the professional community. List participation in staff development activities, conference attendance/participation, and academic preparation/training during the past 4 years.

5. Describe how the unit addresses the multicultural, diverse student body and disabled populations through services and/or curriculum.

6. Describe active participation in flexible and alternative delivery systems (i.e., online applications/regulation, distance learning, web-based counseling, etc.):



7. Facilities: Describe the current departmental facilities.

7.2 Discuss the adequacy and accessibility of departmental facilities with respect to size, layout and location.

7.3 Identify any safety or hazardous conditions in your departmental facilities.

7.4 Describe significant facility changes since the last comprehensive program review and their effect on departmental operations, if applicable.

8. Equipment & Technology: List the department’s major equipment inventory and describe the current condition.

8.2 Describe current departmental utilization of this technology.

8.3 Provide numbers of faculty, staff, and student users for this equipment.

8.4 Describe provision of staff training in technology applications.

8.5 Discuss appropriateness of technology to departmental mission/function.



8.6 Discuss accessibility of computer workstations, hardware and software for individuals with disabilities.

PART THREE: COMMUNICATION

1. How does communication flow within this department?

1.2 Assess the effectiveness of communication and identify the strengths and weaknesses of the current communication flow.

1.3 Describe the involvement/inclusion of part-time faculty in departmental activities.

1.4 Describe the involvement/inclusion of departmental classified staff (if any) in departmental activities.

2. Describe how your program communicates with students. (For example: notify them of regulatory updates, program services or changes in hours, etc.)

3. Describe the program’s communication and collaboration with other departments.

3.2 Describe the department’s efforts to increase communication and collaboration between Student Services and Student Affairs.

4. Discuss any faculty, staff and student survey results given in the past two years and their significance to the program.



5. Community Interaction: List and describe any current or proposed community outreach programs.

6. List and describe any current or proposed industry and school partnerships.

PART FOUR: NEED

1. Staffing: Does the current staffing fulfill the needs of the program? If not, please explain how additional staffing would support student success. (Provide costs in part five below.)

2. Facilities: Identify proposed modifications to facilities (within the next 4 years) and provide rationale for those changes.

3. Technology: Please use the Budget Allocation Template for technology requests.

3.2 Identify required employee training to meet future technology plans. (Provide costs in part five below if applicable.)

4. Equipment: Please use the Budget Allocation Template for equipment requests.

5. Supplies: Please use the Budget Allocation Template for supplies requests.

PART FIVE: BUDGET & FEASIBILITY

1. Current Department (2017-2018)



1000 – Certificated Salary

2000 – Classified and MSC Salaries

3000 – Benefits

4000 – Supplies

5000 – Other

6000 – Equipment

TOTAL

2. Proposed Department Budget for the next fiscal Year (budget should remain stable with little increase) – Level funding, no anticipated changes

1000 – Certificated Salary

2000 – Classified and MSC Salaries

3000 – Benefits

4000 – Supplies

5000 – Other

6000 – Equipment

TOTAL

3. External Funding Sources: List and describe any state/federal grants received or utilized since the last comprehensive review. Provide the amount awarded and items purchased.

4. List and describe any private-sector grants and donations received or utilized since the last comprehensive review. Provide the amount awarded and items purchased.

PART SIX: COMPLIANCE

1. List any current program-specific compliance requirements (if any), with state and/or national agencies, and any other outside agencies.



2. Describe the unit’s method or plans of complying with state and federal mandates and Title V regulations.

PART SEVEN: FOUR-YEAR PLAN

1. Describe how the program will specifically address any weaknesses identified in this program review.

2. Discuss how the program will build on existing strengths.

3. List measurable departmental goals for the next 4 years (based on the department’s SAOs and PSLOs). Describe the unit’s plan for completing these goals and how goal attainment will be measured. Include activities, people responsible, proposed timelines, and budget.

Goal:



Activities for attainment of goal: Person/s responsible:

Timeline:

Budget:



Goal:


Timeline:

Budget:



Goal:


Timeline:

Budget:



Goal:


Timeline:

Budget:







Appendix B3: Comprehensive Administrative Services Program Review Form and Instructions

2017-2018 Comprehensive Program Review Form and InstructionsADMINISTRATIVE SERVICES

San José City College

INSTRUCTIONS:Please find below the form that includes the specific elements that should be included in the Comprehensive Program Review. Feel free to include additional information or documentation as you deem necessary. When identifying and analyzing trends and compliance regulations, be certain that these are current, occurring during program review cycle. The document should be written so that it is clear to external reviewers (members of the Academic Senate, College Planning Council, and Finance Committee) who may not be familiar with special terms, acronyms, regulations and compliance issues.

IMPORTANT: The Program Review Committee is instituting a specific naming convention for all Program Reviews submitted. The naming convention for Comprehensive Academic Affairs reports is as follows:Program Name_AS_Comprehensive_17-18 (example: Facilities_AS_Comprehensive_17-18)

Please be sure to use this convention when sending your files to the Committee Chair. When submitting a draft, please put the word DRAFT at the end of your file. For the final version, please put the word FINAL.

The purposes of a program review are improvement, alignment with established objectives, and planning for the future. The program review process provides opportunities for programs to review their accomplishments, examine their strengths and weaknesses, and develop plans through which improvements can be achieved. Program review conclusions and recommendations will be used in department, division, College, and strategic planning processes as well.

While the guidelines may be adapted to meet the needs of a particular program/department, they should be followed as closely as possible. The Office of Research and Institutional Effectiveness, the Dean/Manager, and/or the SJCC Research Analyst can assist the department in locating the quantitative information and data needed.

Descriptions and data are important in order for readers to understand the Program Review conclusions and recommendations. It is essential that careful analysis be provided in order to extract the maximum value from the process. This includes not only an examination of trends from the past to present but projections into the future. Since this is a process for self-improvement, it is encouraged that the Program Review delves into the important future challenges and opportunities for the program and takes advantage of both self-reflection and dialogue among administrators, faculty and staff.

A word of caution is in order regarding solving problems or making improvements exclusively with the use of new resources. Program review is not an opportunity to list what the program can do only if the funds become available. It is expected that many solutions and improvements can be accomplished with careful planning and a focus on the most effective use of existing resources.



2017-2018 Comprehensive Program ReviewADMINISTRATIVE SERVICES - SAN JOSÉ CITY COLLEGE

DEPARTMENT:

PREPARED BY:

ADMINISTRATOR:


PART ONE: DEPARTMENT OVERVIEW

1. Describe the functions of your department. (Please use a bulleted list with headings as necessary to make it clear and easy to read.)

2. Describe Current Staffing: List the number of positions currently in the program/department:

Position type: # of positions:

Classified: Full time

Classified: Part-time permanent

Classified: Part-time hourly

Student workers

Administrators

3. List your program Service Area Outcomes (SAOs).

3.1. How do the department Service Area Outcomes (SAOs) align with and support San Jose City College’s mission and/or General Education Student Learning Outcomes (GESLOs)?

3.2. Describe how the department consistently engages in the discussion, review, assessment and revision of program SAOs.



4. Previous goals and activities: Describe the department goals and activities since the last comprehensive program review. Assess the attainment level of each goal by identifying the activity implementation as complete, incomplete or on-going. (Refer to previous annual and comprehensive program reviews.) Then discuss any challenges which occurred in attainment of each goal.

4.1 Goal:

Person responsible:


Service area outcomes (SAOs) addressed:





4.2 Goal:

Person responsible:









4.3 Goal:

Person responsible:









4.4 Goal:

Person responsible:









PART TWO: COMMUNICATION AND COLLABORATION

1. How does information flow within this department?

a. Assess the effectiveness in the area of intradepartmental communication. Identify the strengths and weaknesses of the current communication flow.

2. How does information flow from this department to other departments?

a. Assess the effectiveness in the area of interdepartmental communication. Identify the strengths and weaknesses of the current communication flow.

3. How does information flow from this department to the community and off campus organizations?

a. Assess the effectiveness in the area of outreach communication. Identify the strengths and weaknesses of the current communication flow.

PART THREE: NEED

1. Provide the official Organizational Chart of your department or create a modified ideal chart, if



different. Indicate any vacant positions.

1.1 Explain how the current staffing structure meet the department’s needs and discuss rationale for proposed changes. Provide historical trends if applicable to support proposed changes.

2. Staff Needs: New or Replacement (Administrative or Classified)Prioritize Staff Positions Needed for 2017-2018 Academic Year

Please be specific and as brief as possible when offering reason for ranking. Place titles on list in order (rank) of importance.

Annual TCP*TCP for Employee

1.

Reason:

2.

Reason:

3.

Reason:

4.

Reason:

5.

Reason:

6.

Reason:



*TCP= “Total Cost of Position” for one year is the cost of an average salary plus benefits for an individual. New positions (not replacement positions) also require space and equipment. Please speak with Human Resources to obtain accurate cost estimates. Please be sure to add related office space, equipment and other needs for new positions to the appropriate form and mention the link to the position.

3. Equipment, Supplies and Technology Needs Not Covered by Current Budget – please use the Budget Allocation Template for all equipment, supplies and technology requests

4. Facilities Needs Not Covered By Current Building or Remodeling Projects*Prioritize Facility Needs for 2017-2018 Academic Year

(Remodels, Renovations or Added New Facilities) Place items on list in order (rank) of importance.

1.

Reason:

2.

Reason:

3.

Reason:

4.

Reason:

5.

Reason:

6.

Reason:

5. Professional Development Needs Not Covered by Current Budget*



Prioritize Professional Development Needs for 2017-2018 Academic Year. Reasons might include in response to SAOs assessment findings or the need to update skills. Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Place items on list in order (rank) of importance.

Costs:

Cost Per

Item

Number Request

ed

Total Cost of Reques

t

1.

Reason:

2.

Reason:

3.

Reason:

4.

Reason:

5.

Reason:

6.

Reason:

*It is recommended that you speak with District Human Resources or the Professional Development Center to see if your request can be met by their areas/budgets.

6. Other Needs Not Covered By Current Support Services or BudgetPrioritize Other Needs for 2017-2018 Academic Year

Please list/summarize the needs of your unit or department. Please be as specific and as brief as possible. Place items on list in order (rank) of importance.

Costs:

Cost Per

Item

Number Request

ed

Total Cost of Reques

t



1.

Reason:

2.

Reason:

3.

Reason:

4.

Reason:

5.

Reason:

6.

Reason:

PART FOUR: FOUR-YEAR PLAN



4. Discuss how the department will build on existing strengths over the next four years.

5. Discuss how the department will specifically address any weaknesses identified in this Program Review.

6. List measurable departmental goals and activities for the next 4 years (based on the College’s mission statement and strategic plan). List the department’s plan for completing these goals and objectives. Include proposed timelines, budget, if needed, and persons responsible.

Goal:

Activities for attainment of goal: Person responsible:

Timeline:

Budget:

Service area outcomes (SAOs) addressed: Method of measuring goal attainment:

Goal:


Timeline:

Budget:


Goal:




Timeline:

Budget:


Goal:


Timeline:

Budget:




Appendix B4: Annual Academic Affairs Program Review Form and Instructions2017-2018 Annual Program Review Form and Instructions

ACADEMIC AFFAIRSSan José City College

INSTRUCTIONS

The purpose of the Annual Program Review is to prepare a document to summarize the current status of an Academic Affairs program. The Annual report should be a reflection of the previous year and a plan moving forward for the upcoming year.

During the 2016-17 academic year, the Program Review Committee and the Ad Hoc Committee for Program Review Redesign undertook major revisions of the Annual and Comprehensive Academic Affairs Program Review forms in anticipation of migrating the Program Review process to an on-line platform. As a result, the draft Annual Academic Affairs PR form requires more detailed information than the previous version. It is expected that much of this information will transfer to subsequent reports.

IMPORTANT: The Program Review Committee is instituting a specific naming convention for all Program Reviews submitted. The naming convention for annual Academic Affairs reports is as follows:Program Name_AA_Annual_17-18 (example: Humanities_AA_Annual_17-18)


Sections:

Program Description: This section covers the purpose of the program, types of students served, degrees and certificates (if applicable), program changes, alignment with college mission and vision, course revisions and changes to curriculum.

Program Data: This section covers data that is relevant to the program and to the college. Each program should receive a data packet from their dean or supervisor. This packet contains all of the required data for the section; supplemental data can be requested from the Interim Dean of Research, Planning, & Institutional Effectiveness ([email protected]). Please note that not all parts of this section are required. It is up to individual programs to determine if the optional data is useful to report. For help with this section, please contact the Interim Dean of Research, Planning, & Institutional Effectiveness, or the Chair of the Program Review Committee.

Learning Outcomes: This section includes all current Program Student Learning Outcomes and specific questions regarding the assessment and revisions of SLOs. Your dean or supervisor must confirm that all of your PSLO and CSLO information is complete for the academic year and list and missing PSLO and/or CSLO assessments.

Planning and Goals: This section is new to the Program Review process and is meant to provide individual programs with the opportunity to develop plans for improvement and innovation. While programs are not required to develop planning and goals, those programs that would like to request funding for improvement and innovation are encouraged to complete this section.




Resources: This section covers the current resources and anticipated needs of the program. Please use this section to discuss your program’s needs. Include supporting data if you are requesting additional faculty. There is a separate budget form to submit for the programs specific budgetary requests. The Administrative Services office is currently working on an online form which should be done in time for the 2017-18 Program Review process. Further information regarding this will be available at the beginning of the fall 2017 semester.

Other: If there is something you would like to add about your program that wasn’t covered in the previous sections, please include it in this space.



2017-2018 Annual Program ReviewACADEMIC AFFAIRS - SAN JOSÉ CITY COLLEGEPROGRAM:PREPARED BY:DIVISION/ADMINISTRATOR:PROGRAM REVIEW SUBMISSION DATE:PROGRAM DESCRIPTION:

Describe the basic components of your program (ie: is your program mainly academic or vocational? What kinds our courses do you offer? If you have more than one area of focus in your program, describe them).

What is/are the target population(s) for your program (ie: transfer students, basic skills students, job trainees, etc.)?

What degrees and/or certificates does your program offer? Please put N/A if this does not apply to your program.Certificate or Degree name # of student

completing

Does your program have an advisory board? If so, please indicate how many members and how often you meet. Please put N/A if this does not apply to your program.

Have there been any major changes to your program since your last revision? Please explain.

How does your program align with the college mission?

Mission StatementThe mission of San Jose City College is to serve our students and the community by offering high quality, relevant, and innovative instruction for basic skills, career pathways, university transfer, and life-long learning. We strive to accomplish this by awarding certificates and associate degrees to eligible students taught in a multicultural environment where student achievement, successful learning and social justice are highly valued, supported, and continually assessed.How does your program contribute to the college vision?



Vision Statement

The Vision of San Jose City College is to be an educational institution of excellence through:




What course revisions did you complete in the last academic year?

Have there been any major changes to your curriculum since your last Program Review? (For example, new courses, course deactivations, online courses, non-credit courses). Please explain.



PART TWO: PROGRAM DATA

Program Review Data WorksheetThis worksheet was designed to assist program review writers based on feedback from the campus. This is to assist you in starting your data analysis. If you need assistance in completing this data, please contact the Interim Dean of Research, Planning, & Institutional Effectiveness ([email protected]).

Your program review data packet includes multiple tabs. Each bold heading represents a different tab in your program review data set. In each section, set of data has been identified for you to review and present in your program review.

Academic Program

Student Success

Success Rate Program SJCC Fall SpringSummerAverage Success Rate

Program Success Baseline/Standard Program Success Goal

Institutional Set Standard: 64% Institutional Effectiveness Success Goal (Waiting on Approval from Academic

Senate)Program Success Baseline Standard: It is recommended that programs identify a success standard. This standard should reflect the baseline success rate.

Recommendation: 90% of the average success rate in the last 8 terms could be your program standard. Add the last 8 terms of success rate, divide by 8, and multiply by 0.9.

Program Success Goal: It is recommended that programs identify a success goal. This goal should reflect the success rate to which your program aspires.

Is your program success rate higher or lower than the campus? If your success rate is higher than the campus, how are you helping students succeed in and outside the classroom? If your program success rate is lower, what are some strategies your program is implementing to improve?

Institutional Effectiveness

Program SJCC




Capacity

OPTIONAL: Productivity (Goal = 525)

Is your capacity rate higher or lower than the campus? Please discuss.OPTIONAL: Is your productivity goal higher or lower than the campus? Please discuss.

Seat Count Disaggregation (Enrollment)Seat Count Program

Seat Count

Program SJCC

TotalPct Change from Previous Year

Seat Count Make Up (Pct of Total)Gender Seat

CountPct of Total

SJCC

FemaleMaleNo Value Entered

Age (Pct of Total) Seat Count

Pct of Total

SJCC

17 & Below18-2425-3940 and OverUnknown - -

IPEDS Race Ethnic Classification (Pct of Total) Seat Count

Pct of Total

SJCC

American IndianAsianBlack or African AmericanHawaiian/Pacific IslanderHispanicTwo or More RacesUnknownWhite

Is your program Seat Count (percent change from previous year) greater than or less than the campus?



Please discuss

What gaps have you identify in your program? How is your program enrollment similar or different from the campus? Which gender, age, and/or ethnic group are proportionally smaller than campus make up? Please discuss.

Headcount: Who are our students? (Fall 2016)

Day or Evening Student HeadcountPct of Total SJCC

Day Day & Evening Evening Unknown

Academic Load HeadcountPct of Total SJCC

Full Time Half Time Less than Half Time Overload Withdrawn

Compare your program’s students to the rest of the campus, who are your students? Are they more likely to be evening students? Are they more likely to be full time students? How do these differences impact your program?

Success_Persistence Rate by Race

Success Rates: Are our students passing the class?Program (Success Rates) SJCC

American Indian

Asian



Hispanic

Two or More Races



Unknown

White

Persistence Rates: Are our students, enrolling the following semester? Program SJCC

American Indian

Asian



Hispanic

Two or More Races

Unknown

White

With respect to success rates, how are your program success rates similar to different from the rest of the campus? What equity gaps have you identified? Please discuss.

With respect to persistence rates, how are your program persistence rates similar to different from the rest of the campus? What equity gaps have you identified? Please discuss.

OPTIONAL DATA SECTIONS – please email Joyce Lui, Interim Dean of Research, Planning, & Institutional Effectiveness Success at [email protected] for additional data. If you are planning to request additional faculty, please include FTES, FTEF, WSCH, number of sections enrollment data, and any other pertinent data points.

How many DSPS students are in your program?Discuss the impact on your program.




How many of your students are receiving Financial Aid?How many of your students are receiving BOG waiversDiscuss the impact on your program.

How many first year students are in your program?How many continuing students are in your program?How many returning students are in your program?Discuss the impact on your program.

Summer and Intersession Data: use this section if you want to report data from Summer and Intersession terms.

Other:

PART THREE: LEARNING OUTCOMES:

Please list the Program Student Learning Outcomes, revision date and date last assessed. PSLO DATE

REVISEDDATE

ASSESSED

Discuss any revisions made to them since your last Program Review. Include a discussion of why the revisions were made and to which GESLO the revised PSLO is aligned.

Are all your course SLOs mapped to your Program SLOs? Yes No

Please describe how your courses or program has used PSLO assessments to improve classroom activities. Provide at least 1 specific example.



Describe how SLO assessment has impacted course and program design.

Have your SLO assessment results led to any interdisciplinary conversations? Yes NoIf yes, is there a need to fund collaboration? Explain.

To Be Completed by Division Dean: I certify that this program’s PSLO and CSLO information is complete and

current.Please list any PSLOs and/or CSLOs for this program that have not been assessed.



PART FOUR: PROGRAM PLANNING AND GOALS

Previous Goals:Please review the goals from your previous Program Reviews, including your last Comprehensive Program Review, and update your progress toward those goals. Goal Progress Update

New Goals (optional)If you don’t have goals from your previous Program Reviews, or if you have new goals to add to your existing goals, please use the following section:Goal #1 DescriptionGoal time frameAlignment with College MissionFunding and/or other resources needed to complete


For additional goals, please copy and paste the above table in this area.



PART FIVE: PROGRAM RESOURCES: Note – use this area for a description of your current resources and anticipated needs. For budget requests, use the Budget Request form. Staffing:

Type Number

# of additional requested

Full time facultyAdjunct facultyClassified staff Student workers

If you are requesting additional staffing, please explain why. Support your request with quantitative and/or qualitative data. If requesting additional full time faculty, please be sure to include WSCH, FTES, FTEF and data in the Data section.

Library/Learning Resources: Briefly describe your program’s needs for resources that are paid for and accessible through the Library/Learning Resource Center.

Equipment and Technology: Briefly describe your program’s use of equipment and technology (including computer labs). Include any issues you currently have and/or anticipated future needs.Supplies and Software: Briefly describe your program’s need for supplies and software.

Professional Development: Briefly describe any professional development activities in which program faculty/staff/administrators have participated, including whether the activity was funded through professional development funds. Describe any professional development activities planned for the next year.

Other funding sources: Did your program receive funding from any of the following sources:Funding Source Description of what was funded

and amountBasic Skills InitiativeSSSPGrant (give name of grant)Perkins (VTEA)Strong WorkforceFunding through Dean’s officeOther (specify)



Budget Request: Please check the appropriate box below: Our program submitted a budget request using the Budget Justification

Form Our program did not submit a budget request

OTHER: is there anything else about your program that you would like to include?



Appendix B5: Annual Student Affairs: Program & Services Program Review Form and Instructions2017-2018 Annual Program Review Form and Instructions

STUDENT AFFAIRS: PROGRAMS & SERVICESSan José City College

INSTRUCTIONS

The purpose of the Annual Program Review is to prepare a document to summarize the current status of a Student Service program. The Annual report should be a reflection of the previous year and a plan moving forward for the upcoming year. Use this reporting form for all of the following:

To report the updates and major changes which have occurred in your program over the past year.

Provide empirical data and discuss trends in data as a reflection of these changes. To report the PSLO/SAO assessment activities of the Program. Plan ahead for projected changes and request budgetary support for the next academic year.

IMPORTANT: The Program Review Committee is instituting a specific naming convention for all Program Reviews submitted. The naming convention for annual Academic Affairs reports is as follows:Program Name_AS_Annual_17-18 (example: Facilities_AS_Annual_17-18)


Program Description: This section should briefly address the function(s) of the Program. Please include data or survey information where appropriate.

Program Description: This section should briefly address the function(s) of the program. Please include data or survey information where appropriate.

Goals and Activities: This section should focus on program goals targeted this academic year. Information on program activities (types and frequency), measures of student participation, student success and evidence of service delivery should be included.

PSLOs/SAOs Assessment Process: Provide a summary of the data collected that documents the progress that has been made in the development and assessment of (PSLOs) Program Student Learning Outcomes and (SAOs) Service Area Outcomes. Include data where applicable.

Staffing Information (If you are requesting unstaffed positions, please include this information as an ongoing or a one-time expenditure in the Budget Information section) : This section should summarize current staffing in the program and anticipated staffing needs for the next academic year.

Budget Information: Please use the Budget Allocation Template for all technology, equipment and supplies requests. The template provides sections for a

Other: This section should address any changes in areas not noted above. This might include information on community needs, state regulations, and new initiatives with direct bearing on the program’s activities.



2017-2018 Annual Program ReviewSTUDENT AFFAIRS: PROGRAMS & SERVICES - SAN JOSÉ CITY COLLEGEPROGRAM:

PREPARED BY:

ADMINISTRATOR:

EVALUATION YEAR (INDICATE ONE): ONE TWO THREE


Program description

PSLOs and/or SAOs Assessment process

Goals and Activities

Staffing information

Budget information: includes technology, equipment and supplies Please use the Budget Allocation Template for all requests

Other:



Appendix B6: Annual Administrative Services Program Review Form and Instructions2017-2018 Annual Program Review Form and Instructions

ADMINISTRATIVE SERVICESSan José City College

INSTRUCTIONS

The purpose of the Annual Program Review is to prepare a document to summarize the current status of an Administrative Service program. The Annual report should be a reflection of the previous year and a plan moving forward for the upcoming year. Use this reporting form for all of the following:

To report the updates and major changes which have occurred in your program/department over the past year.

Provide empirical data and discuss trends in data as a reflection of these changes. To report the SAO assessment activities of the Program. Plan ahead for projected changes and request budgetary support for the next academic year.

IMPORTANT: The Program Review Committee is instituting a specific naming convention for all Program Reviews submitted. The naming convention for annual Academic Affairs reports is as follows:Program Name_AS_Annual_17-18 (example: Facilities_AS_Annual_17-18)


Program Description: This section should briefly address the function(s) of the Program. Please include data or survey information where appropriate.

Goals and Activities: This section should focus on program goals targeted this academic year. Information on program activities (types and frequency), and evidence of service delivery should be included.

SAOs Assessment Process: Provide a summary of the data collected that documents the progress that has been made in the development and assessment of (SAOs) Service Area Outcomes. Include data where applicable.

Staffing Information (If you are requesting unstaffed positions, please include this information as an ongoing or a one-time expenditure in the Budget Information section) : This section should summarize current staffing in the program and anticipated staffing needs for the next academic year.

Budget Information: Please use the Budget Allocation Template for all technology, equipment and supplies requests.

Other: This section should address any changes in areas not noted above. This might include information on community needs, state regulations, and new initiatives with direct bearing on the program’s activities.

2017-2018 Annual Program ReviewADMINISTRATIVE SERVICES - SAN JOSÉ CITY COLLEGEPROGRAM:

PREPARED BY:



ADMINISTRATOR:



Program description

SAOs Assessment process

Goals and Activities

Staffing information

Budget information: includes technology, equipment and supplies Please use the Budget Allocation Template for all requests

Other:



Appendix C1: SJCC Comprehensive Program Review Validation Report: Academic Affairs

2017-2018 San José City College Comprehensive Program ReviewVALIDATION REPORT

Academic Affairs

INSTRUCTIONS: Indicate with a checkmark whether each program review element is In Progress (does not yet meet requirements) or Proficient (meets requirements at proficiency levels). Then write comments that support the assessment. A Program Review with three or more areas “In Progress” will receive an “In Progress” as the overall rating. Please note: optional sections should not be rated as In Progress or Proficient; however, you can discuss these in the Comments area.

2017-2018 Comprehensive Program Review Validation Report ACADEMIC AFFAIRS – SAN JOSE CITY COLLEGEPROGRAM:

PROGRAM REVIEW PREPARED BY:

ADMINISTRATOR:


Program Review Elements Subcommittee Comments

PART ONE: Program DescriptionBasic Components

In Progress Proficient Target Populations

In Progress Proficient Degrees/Certificates

In Progress Proficient Other Program’s Degrees/Certificates

In Progress Proficient Advisory Board

In Progress Proficient Major Changes

In Progress Proficient

College Mission In Progress Proficient

College Vision In Progress Proficient

Curriculum Information In Progress Proficient

Curriculum changes In Progress Proficient



PART TWO: Program Data

Student Success In Progress Proficient

Institutional Effectiveness In Progress Proficient

Seat Count Disaggregation In Progress Proficient

Headcount In Progress Proficient

Success and Persistence by Race In Progress Proficient

PART THREE: Learning Outcomes

PSLOs In Progress Proficient

Mapping In Progress Proficient

Improvements based on PSLOs In Progress Proficient

SLO impact on course/program design In Progress Proficient

Interdisciplinary conversations In Progress Proficient

Division Dean completion certification In Progress Proficient

PART FOUR: Planning and Goals

Program Achievements In Progress Proficient

Program Improvements In Progress Proficient

New certificates/degrees In Progress Proficient

New Goals (optional)

Review of previous goals (optional)

PART FIVE: Program Resources

Staffing In Progress Proficient



Library/Learning Resources In Progress Proficient

Equipment and Technology In Progress Proficient

Supplies and Software In Progress Proficient

Professional Development In Progress Proficient

Other Funding Sources In Progress Proficient

Budget Request form In Progress Proficient

Budget Request amounts In Progress Proficient

OTHER: (optional)

Overall

In Progress ☐ Proficient ☐The Program Review Committee members listed below have indicated a level of proficiency for this

program review and will forward it to the institution’s Integrated Planning Process.

VALIDATED BY: DATE:



Appendix C2: SJCC Comprehensive Program Review Validation Report: Student Affairs2017-2018 San Jose City College Comprehensive Program Review

VALIDATION REPORTStudent Affairs: Programs & Services

INSTRUCTIONS: Indicate with a checkmark whether each program review element is In Progress (does not yet meet requirements) or Proficient (meets requirements at proficiency levels). Then write comments that support the assessment. A Program Review with three or more areas “In Progress” will receive an “In Progress” as the overall rating.

2017-2018 Comprehensive Program Review Validation Report STUDENT AFFAIRS: PROGRAMS & SERVICES - SAN JOSE CITY COLLEGEPROGRAM:


ADMINISTRATOR:



PART ONEProgram Description (#1 – 2)


Program SLOs/SAOs (#3) In Progress Proficient

Alignment with college mission & GESLOs (#3.1) In Progress Proficient

Assessment Discussion/ Review/Revision (#3.2)


Previous Goals and Activities (#4) In Progress Proficient

College, State or Federal Developments (#5)


PART TWOServices (#1)

In Progress ProficientCurriculum (#2)

In Progress ProficientService Quality (#4 - 6)



In Progress ProficientFacilities (#7)

In Progress ProficientEquipment/Technology (#8)

In Progress ProficientPART THREE

Intradepartmental Communication (#1)

In Progress ProficientCommunication w/ Students (#2)

In Progress ProficientInterdepartmental Communication (#3)

In Progress ProficientCommunity Communication (#5)

In Progress ProficientPART FOUR

Staffing Needs (#1) In Progress Proficient

Facility Needs (#2) In Progress Proficient

Technology Needs (#3) In Progress Proficient

Equipment Needs (#4) In Progress Proficient

PART FIVEBudget (#1 -2)

In Progress ProficientGrants (#3 – 4)

In Progress ProficientPART SIX & SEVEN

Compliance (#1 -2) In Progress Proficient

Four-Year Plan (#1 – 3) In Progress Proficient

Overall In Progress Proficient

The Program Review Committee members listed below have indicated a level of proficiency for this program review and will forward it to the institution’s Integrated Planning Process.

VALIDATED BY: DATE:





Appendix C3: SJCC Comprehensive Program Review Validation Report: Administrative Services2017-2018 San Jose City College Comprehensive Program Review

VALIDATION REPORTADMINISTRATIVE SERVICES


2017-2018 Comprehensive Program Review Validation Report

ADMINISTRATIVE SERVICES - SAN JOSE CITY COLLEGEPROGRAM:PROGRAM REVIEW PREPARED BY:ADMINISTRATOR:PROGRAM REVIEW SUBMISSION DATE:

Program Review Elements Subcommittee CommentsPART ONE

Department Description (#1 – 2)

In Progress ProficientSAOs (#3)

In Progress ProficientAlignment with college mission & GESLOs (#3.1)

In Progress ProficientAssessment Discussion/ Review/Revision (#3.2)

In Progress ProficientPrevious Goals and Activities (#4)

In Progress ProficientPART TWOIntradepartmental Communication (#1)

In Progress ProficientInterdepartmental Communication (#2)




Community Communication (#3)

In Progress ProficientPART THREEStaffing Needs (#1 - 2)

In Progress ProficientEquipment Needs (#3)

In Progress ProficientFacility Needs (#4)

In Progress ProficientProfessional Development (#5)

In Progress ProficientPART FOURStrengths & Weaknesses (#1 -2)

In Progress ProficientStrengths & Weaknesses (#1 -2)

In Progress ProficientFuture Goals & Activities (#3)

In Progress ProficientOverall

In Progress ProficientThe Program Review Committee members listed below have indicated a level of proficiency for this

program review and will forward it to the institution’s Integrated Planning Process.

VALIDATED BY: DATE:



Appendix C4: SJCC Annual Program Review Validation Report: Academic Affairs

2017-2018 San José City College Annual Program ReviewVALIDATION REPORT

Academic Affairs

INSTRUCTIONS: Indicate with a checkmark whether each program review element is In Progress (does not yet meet requirements) or Proficient (meets requirements at proficiency levels). Then write comments that support the assessment. A Program Review with three or more areas “In Progress” will receive an “In Progress” as the overall rating. Please note: optional sections should not be rated as In Progress or Proficient; however, you can discuss these in the Comments area.

2017-2018 Annual Program Review Validation Report ACADEMIC AFFAIRS – SAN JOSE CITY COLLEGEPROGRAM:


ADMINISTRATOR:



PART ONE: Program DescriptionBasic Components

In Progress Proficient Target Populations

In Progress Proficient Degrees/Certificates

In Progress Proficient Other Program’s Degrees/Certificates

In Progress Proficient Advisory Board

In Progress Proficient Major Changes


College Mission In Progress Proficient

College Vision In Progress Proficient

Curriculum Revisions In Progress Proficient

Curriculum Changes In Progress Proficient



PART TWO: Program Data

Student Success In Progress Proficient

Institutional Effectiveness In Progress Proficient

Seat Count Disaggregation In Progress Proficient

Headcount In Progress Proficient

Success and Persistence by Race In Progress Proficient

PART THREE: Learning Outcomes

PSLOs In Progress Proficient

Mapping In Progress Proficient

Improvements based on PSLOs In Progress Proficient

SLO impact on course/program design In Progress Proficient

Interdisciplinary conversations In Progress Proficient

Division Dean completion certification In Progress Proficient

PART FOUR: Planning and Goals

Previous Goals In Progress Proficient



PART FIVE: Program Resources

Staffing In Progress Proficient

Library/Learning Resources In Progress Proficient

Equipment and Technology



In Progress Proficient Supplies and Software

In Progress Proficient Professional Development

In Progress Proficient Other Funding Sources


Budget Request form In Progress Proficient

Budget Request amounts In Progress Proficient

OTHER: (optional)



VALIDATED BY: DATE:



Appendix C5: SJCC Annual Program Review Validation Report: Student Affairs

2017-2018 San Jose City College Annual Program ReviewVALIDATION REPORT

Student Affairs: Programs & Services


2017-2018 Annual Program Review Validation ReportSTUDENT AFFAIRS: PROGRAMS & SERVICES - SAN JOSE CITY COLLEGEPROGRAM:


ADMINISTRATOR:

EVALUATION YEAR (CIRCLE ONE): ONE TWO THREE


Program Review Elements CommentsProgram Description


PSLOs and/or SAOs Assessment Process In Progress Proficient

Goals and Activities In Progress Proficient

Staffing Information In Progress Proficient

Technology Information In Progress Proficient

Equipment Information In Progress Proficient

Budget Information In Progress Proficient





VALIDATED BY: DATE:



Appendix C6: SJCC Annual Program Review Validation Report: Administrative Services2017-2018 San Jose City College Annual Program Review

VALIDATION REPORT Administrative Services


2017-2018 Annual Program Review Validation ReportADMINISTRATIVE SERVICES - SAN JOSE CITY COLLEGEPROGRAM:


ADMINISTRATOR:



Program Review Elements CommentsProgram Description


SAOs Assessment Process In Progress

Proficient

Goals and Activities In Progress

Proficient

Staffing Information In Progress

Proficient

Technology Information In Progress

Proficient

Equipment Information In Progress

Proficient



Budget Information In Progress

Proficient

Overall In Progress

Proficient


VALIDATED BY: DATE:



Appendix D1: San Jose City College Program Review Committee Self Evaluation Survey2017-2018 San Jose City College

Program Review Committee Evaluation Survey

Instructions: In each listed area, please grade your committee’s performance using the scale indicated. Please explain in the Comments section any mark in the Poor column. Briefly answer the remaining questions, and add any other comments you wish. (Spaces will expand as needed.)

Standing Committee Name: Program Review CommitteeAcademic Year: 2017-2018

Committee Goals Met Goal Completely

Met Goal Partially

Made Little or No Progress on

GoalGoal #1: Evaluate and provide feedback on the quality of program review documentsGoal #2: Validate completed program review document and forward the document to the strategic Planning ProcessGoal #3: Provide guidance to college in the use of program review materials and the process of program reviewGoal #4: Annually evaluate the effectiveness of the program review process and policies and procedures related to program

Overall Committee Performance

Excellent Adequate Poor

Fulfillment of the committee’s chargeCommunication to and from constituencies and the campus communityMembers’ understanding of the processes and requirements that apply to the committee’s workOverall quality of the committee’s deliverables/outcomeAlignment of committee



process and products with the College’s strategic planIntegration of committee process and products with the College strategic planning processWhat about your process worked well this academic year?What changes would you recommend for next academic year?How would you implement your recommended changes?Additional Comments or Suggestions



Appendix D2: Comprehensive Program Review Process Evaluation Form and Instructions

2017-2018 San Jose City College Program Review Process Evaluation

Instructions: Please rate the following items using the scale below.

The Comprehensive Program Review Worked Well Adequate Needs Improvement

Comprehensive Program Review Form

Contact with Peer reviewers from the Program Review Committee

Accessibility of Data and other needed information

Contact with administrator during the development of the Program Review

Usefulness of Program Review for faculty program planning

Alignment of committee process and products with the College’s strategic plan

Please provide additional assessment information and suggestions for improvement in the space below. Thank You.



Appendix E1: Definition of Terms Program Review Data Sheets

Census Seat Count The number of students enrolled in the indicated classes as of the census day for each class. This is a duplicated count of students. Students taking more than one class are counted once for each class taken.

FTES Full-time Equivalent Student. Based on the idea that to earn a two-year degree or certificate a student would need to take 15 hours per semester for four semesters. This metric is a measure of aggregate student load. It converts part-time student loads into their full-time equivalence. 1 FTES = 15 units per term.

WSCH Weekly Student Contact Hours. It is the number of student contact hours in classes during a typical week for a typical semester-long class. Student contact hours for short-term or positive attendance classes are normally converted to WSCH. It is the sum of the number of students enrolled times the number of hours a class meets each normal week. This is another measure of aggregate student load. It has a direct and constant relationship to FTES. WSCH relates to FTES as inches relates to feet. They measure exactly the same thing but on a different scale. Specifically, 1 FTES = 525 WSCH x 16.3 weeks per semester.

Resident FTES The FTES of legal residents of the state. Resident FTES is used to calculate state apportionment funding. The college also enrolls out-of-state and foreign students, i.e., non-resident students who pay the full cost of instruction in their fees and are not counted for state apportionment funding.

Non-Resident FTES The FTES of out-of-state and foreign students. Non-resident FTES is not counted toward state apportionment funding. Non-resident students pay the full cost of instruction in their fees.

FTEF Full-time Equivalent Faculty. This is a function of faculty load. A faculty member teaching a normal load for two semesters (fall and spring) is considered to be one (1) FTEF. Often expressed as a percentage of a normal full-time load. Thus, the faculty load for a given class might be 20%. The teaching FTEF reflected in the Program Review data sheets includes only the faculty load involved in teaching classes and thus excludes reassignment load.

Resident Productivity Resident WSCH per FTEF, i.e., Resident Weekly Student Contact Hours per Full-time Equivalent Faculty. This is a technical expression of the student-to-faculty ratio. In the Program Review data sheets, Productivity is calculated by first converting FTES to WSCH by the formula WSCH = (FTES x 525) / 16.3. Then WSCH is divided by teaching FTEF to obtain Productivity: Productivity = WSCH / FTEF.

Number of Sections A section is a class of a course. A course may have more than one section. Thus English 1A, for example, may be offered in five distinct and separate classes in a given semester. The number of sections is a count of all the distinct classes offered in the indicated unit (e.g., a department) during the semester.

Number of Courses A count of the number of distinct courses offered during a given semester. Thus while English 1A may be offered in five classes, it counts as only one course.



Capacity Percentage of the seats available (or enrollment limit) for a given class (section) that are occupied by enrolled students at census. Census enrollment / number of seats available.

Full-time Faculty % Percentage of total FTEF for a unit (e.g., division, department) that is taught by full-time or regular permanent faculty during a regular semester.

Overload Faculty % Percentage of total FTEF for a unit (e.g., division, department) that is taught by full-time or regular permanent faculty as a load in addition to a normal full-time load during a regular semester.

Part-time Faculty % Percentage of total FTEF for a unit (e.g., division, department) that is taught by part-time (temporary, adjunct) faculty during a regular semester.

Retention Rate The rate at which a group of students complete a class or set of classes. It is calculated by dividing all completion grades (A, B, C, D, F, CR, and NCR) by the total number of student grades (i.e., completion grades plus incompletes plus official W grades). In this version, it does not use census seat count as the divisor though that may be done elsewhere.

Success Rate The rate at which a group of students successfully complete a class or set of classes. It is all success grades (A, B, C, CR) divided by the total number of official grades including W grades.

Census Headcount The unduplicated count of students taking classes in a given unit such as a department or division. While Seat count counts a student for every class the student takes, and hence is “duplicated” if the student takes more than one class, Headcount counts each student only once no matter how many classes he or she may be taking in that unit.

Demographics Breakdowns of student census headcount by various student characteristics such as age, ethnicity, and full or part-time status. Since grades are determined at the end of the term, their distribution reflects all official grades awarded.

MIS Data Management Information Systems (MIS) Data is different information, or data elements, provided by each college to the State Chancellor’s Office about students, courses, student services, outcomes and faculty and staff. *

Research and Institutional EffectivenessRBB – 5/2/12*TG-6/18/13


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