Program Planning and Evaluation

EAD 877 - April 9

A G E N D A 4/9

Review Evalu Planning/Making Recs and Communicating Results

Select Formats, Schedules, and Staff Needs

Case Study -Ann

Staffing Article by Flannery

Internship

Experience

According to Scriven, we evaluate:

Programs

Policies

Products

Personnel

Performance

Proposals

What is Program Evaluation?

A process used to determine whether DESIGN & DELIVERY of a program were effective and whether the proposed OUT- COMES were met.

Used forACCOUNTABILITY

and

DECISION MAKING

Judging the Value and Worth of a Program is not easy because:

Difficult to demonstrate that outcomes are tied to what happened in the program

Difficult to develop clear criteria upon which judgments are made

Some Planners don’t want to know - purely political/personal

Communicating Results

“Even when reports are lively and interesting, often no real thought is

given to getting key decision-makers to

review and use the info”

Questions to ask when communicating the results of your

evaluation:

What constitutes program success?

What are some suggestions for making recommendations about current and future programs?

What factors do program planners need to consider when communicating results?

More questions???

Who is your audience? How do you time your reports? Will you followup? Ask your key

stakeholders if they need any clarification?

What is the dollar value of personnel time for this activity?

5 factors to consider:

Function - how will the data be used?

Scope/Audience - how comprehensive?

Content - tailor results to issues and concerns

Structure/Style - short reports or long

Format - formal, short reports, product display, case study, brochure, e-mail

Do you follow-up?

Informal? Formal?

Hallway? Coffee breaks? Planned session; planned lunch? Make sure info is HEARD, READ,

TALKED ABOUT, CLARIFIED

Formats, Schedules, and Staff Needs

The case of Cassie - selecting a training format

Five major formats for learning Samples of program schedules Staff issues/staffing roles Selecting an instructor/should I go

outside?

5 Kinds of Formats

Individual

Small group

Large Group

Distance Learning

Community Learning

Individual

Apprenticeship Coaching Computer based Interactive tutor Self-directed OJT e-mail/www clinical superv

Small Group

EAD 877 Clinics Seminars Workshops Field visits Cohort groups Collaborative

Large Groups

Conferences Conventions Louise’s Oxford

Study Abroad Exhibits Institutes Lecture series

Distance Learning

Correspondence Study

Videocon-ferencing

Interactive CBI Internet confer-

ences Cable TV

Community Learning

Community Resource Center

Virtual comms Learning cities Popular Theater Community

Action Groups

7 Factors to Consider When Choosing Format

Background and Experience of Participants

Availability and Expertise of Staff

Cost Program Content

Facilities and Equipment

Program Outcomes

Context in which the Learning is to take place

Building a Learning Community

Learning as a collaborative process Globalization of learning Learning in cyberspace Purposeful goal of establishing

learning organizations

Learning expands from:

Individual formats to Organizational learning and virtual

communities Diversity among learners Political and ethical questions Complexity of planning

Critical to all of this:

A learning climate that engenders respect

Collaborative interaction Trust and Caring Open to diversity of both people

and ideas Developing and growing…...

Staffing issues/roles

Program designer/manager Event Coordinator Instructor/Facilitator Program Evaluator Internal/external Paid/Volunteer

Internship Program

Next Steps……… Room Reserved April 30 Erickson Hall, Room 250 from 4

p.m. to 6 p.m. April 16 class at Michigan Virtual

University