PROGRAM - Amazon Web Services · PROGRAM | DAY 2 Thursday 30 March 2017 7.00am Registration 7.30am BREAKFAST KEYNOTE PRESENTATION Adaptive S&OP Carol Ptak, Partner, Demand Driven

29 & 30 March 2017International Convention Centre Sydney

Innovation, Productivity & Performance in an Age of Disruption

www.smartconference.com.au

PROGRAM Gold SponsorsProudly brought to you by Silver Sponsors

Sponsors Smart Awards Sponsor

PROGRAM | DAY 1 Wednesday 29 March 20177.00am Registration

7.15am KICK OFF BREAKFASTGrowing your way to the top through networking, mentoring and educationModerator: Annette Sando, National Supply Chain Manager, Australian Red Cross Blood ServicePanellists: Tina Manolitsas, CEO Marketing Strategy IQ & Board Member Women in Supply Chain Dr Ivonne Ranisch, President, Women’s International Shipping & Trading Association Rebecca Young, Director, Personalised Freight Solutions

9.00am WELCOME & OPENING REMARKSDr Pieter Nagel, Chief Executive Officer, Australasian Supply Chain Institute

9.05am OPENING ADDRESSMarg Prendergast, CBD Coordinator General, Transport For NSW

9.20am INTERNATIONAL KEYNOTE PRESENTATIONAdapt or Die – Successfully Managing the Volatile Supply ChainCarol Ptak, Partner, Demand Driven Institute

10.05am MORNING TEA

STREAMS

Stream OneSUPPLY CHAIN STRATEGY

Stream MC: Kim Winter, Chief Executive Officer, Logistics Executive Group

Stream TwoTRANSPORT & LOGISTICS

Stream MC: Lisa Styrud, Consultant, Supply Chain / Logistics

Stream ThreeOPERATIONS MANAGEMENT

Stream MC: Annette Sando, National Supply Chain Manager, Australian Red Cross Blood Service

Stream FourPROCUREMENT & PURCHASING

Stream MC: Karen Livey, Co-founder and Director, Global Institute of Training and Presenting

Stream FiveSYSTEMS & TECHNOLOGY

Stream MC: Lloyd Sheather, Chairman, Demand Management Systems

10.40am Session 1

CASE STUDY: HASTINGS DEERINGInventory & Network Optimisation

George Spink, Executive General Manager - Operations, Hastings Deering

CASE STUDY: SAMSUNG AUSTRALIATime to rethink Packaging – The implementation of On Demand Packaging® at Samsung Australia

David Ungar, Spares Parts & Logistics Manager, SamsungSean Ledbury, Managing Director, Packsize Pty Ltd

Supply chain capacity management - the key to extracting value

Carly Richards, Director, Risk Consulting, KPMG Australia

Ashley Alfs, Associate Director, Advisory-Consumer Industrial Markets, KPMG Australia

CASE STUDY: XERIUM GROUPDelivering financial results through improved purchasing

Nic Gemmill, Procurement & Packing Manager, Huyck Wangner Australia, part of Xerium Group

CASE STUDY: ROY HILLMRO Supply System for Asset Intensive Industries

Indrasen Naidoo, Director Supply Chain, Roy Hill

11.20amSession 2

CASE STUDY: SEALED AIR CORPORATIONSchedule Optimisation for Productivity in a High SKU Manufacturing Environment

Mike Angley, Director Supply Chain ANZ, Sealed Air Corporation

CASE STUDY: PET CIRCLEWarehousing & logistics in a high-growth, high-volume eCommerce business

James Edwards, Co-founder & Chief Operating Officer, Pet Circle

CASE STUDY: METCASHThe Business Continuity Response

Kari Banick, National General Manager Logistics, Metcash Ltd

CASE STUDY: INENCO GROUPFlying in formation

Mark Watson, Group Forecasting and Planning Manager, Inenco Group

CASE STUDY: MCGRAW HILL EDUCATIONGoing Digital - It’s All About the Data – the single version of truth

Kevin Camilleri, Director of Financial Planning & Analysis, Asia Pacific, McGraw Hill Education

12.00pm KEYNOTE PRESENTATION The Bimodal Supply Chain: Tackling Today, Preparing for TomorrowJames Lisica, Research Director Asia Pacific - Global Supply Chain & Logistics, Gartner

1.00pm LUNCH

2.00pm Session 3

PAPERSeven Macro Developments Shaping Supply Chain Management

Dr Steven Melnyk, Professor of Operations and Supply Chain Management, Michigan State University

PAPERChallenges for CBD Freight - A perspective from Sydney

Marg Prendergast, CBD Coordinator General, Transport For NSW

PAPERBack to Basics: a Review of the Top-Down Planning Hierarchy

Michael Ford, Principal, TQM Works Consulting

PAPERProcurement Fraud - Employment & IR Issues

Matthew Robinson, Partner, FCB Workplace Law

PAPERLogistics at CSIRO Data61: Australia’s digital and data innovation group

Dr Rodolfo Garcia-Flores, Research Scientist, CSIRO Data61

2.30pm Session 4

PAPERSupporting business to sustainable growth for domestic and export markets

Dr Angeline Achariya, Chief Executive Officer, Food Innovation Centre, Monash University

PAPER2016 Transport Management Capability Survey & implications for Chain of Responsibility

Simon Coates, Director, Infosys PortlandIngilby Dickson, Supply Chain and Logistics Board Director

PAPERMaster Your Slotting Initiatives: Implementing Slotting Maintenance For Continued Benefit

Dan Basmajian, President and CEO, Optricity

PAPERTips and Traps of Indirect Expenses

Oliver Lazarevic, Chief Executive Officer, Supply Clusters

PAPERThe Future of eCommerce - Latest trends and their impact on online and Omni-Channel retailing

Pas Tomasiello, Director Integrated Systems, Dematic Corp.

3.00pm AFTERNOON TEA

3.40pm INTERNATIONAL KEYNOTE PRESENTATIONCustomer centric supply chains for competitive advantageJulio Hernandez, Customer Advisory leader and Global Customer Centre of Excellence lead, KPMG US

4.40pm PANEL DISCUSSIONThe impact of eCommerce developments on the last mile Moderator: Kim Winter, Chief Executive Officer, Logistics Executive GroupPanellists: Rob Hango-Zada, Director, Shippit Ben Franzi, General Manager eCommerce and International, Australia Post Robert Kinkade, APAC Digital Operations Leader, Advisory, Ernst & Young Bonnie Ryan, Senior Manager - Trade, Transport & Heavy Industry, GS1 Australia

5.40pm CLOSING REMARKS FROM CHAIR

6.00pm NETWORKING WELCOME RECEPTION

*Program correct at time of prinitng. Check www.smartconference.com.au for updates.

PROGRAM | DAY 2 Thursday 30 March 20177.00am Registration

7.30am BREAKFAST KEYNOTE PRESENTATIONAdaptive S&OP

Carol Ptak, Partner, Demand Driven Institute

9.00am OPENING REMARKS FROM CHAIR

Brendan O’Keeffe, Principal – Supply Chain, Vertical Talent

9.05am INTERNATIONAL KEYNOTE PRESENTATIONGlobal innovation and future trends in the materials handling industry

Jim Stollberg, EVP, Product & Solution Management, Dematic Corp.

10.05am MORNING TEA

STREAMS

Stream OneSUPPLY CHAIN STRATEGY

Stream MC: Tim Foster, Managing Director - APAC, Chainalytics

Stream TwoTRANSPORT & LOGISTICS

Stream MC: Declan Sally, National Continuous Improvement Manager, Toll Express

Stream ThreeOPERATIONS MANAGEMENT

Stream MC: Phillip Ow, Board Member, Australasian Supply Chain Institute

Stream FourLEADERSHIP & DEVELOPMENT

Stream MC: Keith Calvert, Supply Chain Facilitation Sector Director, Entrepreneurs Programme, Dept of Innovation, Industry, Science and Research

Stream FiveSYSTEMS & TECHNOLOGY

Stream MC: Lloyd Hussey, Solutions Consultant, Iptor Supply Chain Systems

10.40am Session 1

CASE STUDY: KUIPERS ENGINEERING

Bringing IT and Systems Engineering into the Supply Chain Strategy

Michael Kuipers, Director, Business Development, Kuipers Engineering

CASE STUDY: BARANGAROO

City Precinct Congestion Management at Barangaroo

Shane Mulcahy, Property Services and Sustainability Manager, International Towers Sydney, Barangaroo

CASE STUDY: NUPLEX

Supply Chain Transformation: Delivering financial benefits and increased capabilities in a globalised manufacturer

Brad Hurst, Regional Supply Chain Manager ANZ, Nuplex

James Allt-Graham, Partner, GRA

Shanaka Jayasinghe, Manager, GRA

CASE STUDY: DEPARTMENT OF DEFENCE

Cognitive Decision Support for Defence Logistics and Sustainment

Steve Cannon, Deputy Director Reform Projects, Capability Acquisition and Sustainment Group, Department of Defence

Professor Elizabeth Chang, Professor in Logistics, UNSW Australian Defence Force Academy (ADFA)

CASE STUDY: ONESTEEL

Supply Chain visibility – a core competency for the digital age and the critical building blocks to achieve it

David McNeil, Customer Service & Fulfilment Manager, OneSteel

11.20am Session 2

The Impact of Robotics on the Job Mutation

Fabien Bardinet, Chief Executive Officer, Balyo

CASE STUDY: DHL

The Rise of eCommerce is Changing the Game – Who Really is the Customer?

Jason Stevens, Vice President, Fulfillment, DHL eCommerce Asia Pacific

CASE STUDY: WOOLWORTHS

Building a high productivity Supply Chain through Product Flow-Path Optimisation

Greg Becroft, Head of Processes, Woolworths Ltd

CASE STUDY

Inside the Mind of the Chief Supply Chain Officer

Aimee Williamson, Executive Director, Russell Reynolds Associates

CASE STUDY: HEADLAND MACHINERY

Leveraging business management technology to be agile, increase productivity and innovate

Ian Gillanders, Storage Manager, Headland Machinery

12.00pm INTERNATIONAL KEYNOTE PRESENTATIONMyths, Misconceptions & Absurdities: Misadventures in the World of Supply Chain Management

Dr Steven Melnyk, Professor of Operations and Supply Chain Management, Michigan State University Colin Seftel, Trainer and Consultant, PSQ CC South Africa

1.00pm LUNCH

2.00pm Session 3

PAPER

Designing networks to support tailored supply chains

Deborah Ellis, Partner, Gattorna Alignment

PAPER

How scheduling software can deliver market advantage

Joost Bekker, Business Development Director, PTV Group

PAPER

Developing a Leading Edge Operations & Supply Chain Strategy in a Global Environment

David Hinchman, Principal, Hinchman Consulting, LLC

PAPER

Managing supply chain change successfully

Karen Livey, Co-founder and Director of Global Institute of Training and Presenting

PAPER

Key Warehouse Technology Trends

Stephen Lakey, Consultant - Supply Chain & Logistics, Gamma Solutions

2.30pm Session 4

PAPER

Supply Chain Facilitation

Bryan Moroney, Business Facilitator – Innovation Programmes, AusIndustry

Transport and Logistics in 2030 - the trends that will change the game

Brett Wiskar, R&D and Innovation Director, Wiley

PAPER

Augmented Reality in the Supply Chain

Michael Kemeny, Director Sales and Marketing ANZ, KNAPP

PAPER

Improving Collaboration & Profitability: How a Lack of Organisational Trust Increases Costs and Decreases Speed

Marie-Claire Ross, Chief Corporate Catalyst, Trustologie

PAPER

Heat: Destroying LEDs and ROI: Technology performance and longevity in an increasingly digitised and hot Australian industrial environment

Samuel Redmond, Head Of Business Development, Green Earth Energy

3.00pm AFTERNOON TEA

3.40pm INTERNATIONAL KEYNOTE PRESENTATIONDigital Disruption or Distraction? Lessons learned from Silicon Valley’s original start-up

Paul Muller, Vice President Strategic Marketing, Hewlett-Packard Enterprise

4.40pm PANEL DISCUSSIONIndustry disruption and the implications for the Supply Chain

Moderator: Michael McGrath, Director, Sales and Operations - Drake International (Australia)Panellists: Deanna Lomas, Chief Supply Chain Officer, Super Retail Group Fabien Bardinet, Chief Executive Officer, Balyo Paul Muller, Vice President Strategic Marketing, Hewlett-Packard Enterprise

5.40pm CLOSING REMARKS FROM CHAIR

6.30pm THE SUPPLY CHAIN INDUSTRY DINNER AND SMART AWARDS

4 SMART Supply Chain & Logistics Conference 2017

General InformationConference Registration CentreLocated on the ground floor of the ICC - in the conference centre, will be open during the following hours:

WEDNESDAY 7.00am – 5.30pmTHURSDAY 7.00am – 5.00pm

Staff will be pleased to assist you if you have any questions or require assistance.

Mobile Phones As a courtesy to presenters and delegates, please ensure your phone is either turned off or on flight mode during all sessions.

Name BadgeFor security reasons please wear your conference name badge and lanyard at all times.

Morning & Afternoon Teas along with LunchesThese will be served in the Sponsors’ and Associations Expo area of the Exhibition area. This will be held in The Gallery on level 2 and will afford delegates more time to visit the vast array of displays and information on offer.

MORNING & AFTERNOON TEAS - Sponsored by

LUNCH ON DAY 1 - Sponsored by

LUNCH ON DAY 2 - Sponsored by

Espresso Café BarsThe Gallery, Level 2, ICC Sponsors’ and Associations’ Expo AreaFor delegates’ espresso hits during the two days of the conference, we have two espresso café bars situated in the Sponsor Expo area.

COFFEE CART ONE - Sponsored by

COFFEE CART TWO - Sponsored by

Kick Off BreakfastRoom CS3.3Day 1 - 7.15am sharp – 8.45amThe kick off breakfast is complimentary for conference delegates who indicated on their registration form they would be attending. If you are unsure, check your registration confirmation email or see the registration desk.

KICK OFF BREAKFAST - Sponsored by

Keynote BreakfastCockle Bay RoomDay 2 - 7.30am sharp – 9.00amThe keynote breakfast is complimentary for conference delegates who indicated on their registration form they would be attending. If you are unsure, check your registration confirmation email or see the registration desk.

Supply Chain Industry Dinner & the Smart AwardsGrand Ballroom - ICCDay 2 - 6.30pm for 7.00pm sharpThe evening will kick off with pre-dinner drinks in the foyer of Grand Ballroom, ICC, Level 4, at 6.30pm and proceedings will commence at 7.00pm sharp.

SMART AWARD SPONSOR

ProceedingsAll delegates will receive a code approximately 3 weeks after the conclusion of the conference, outlining all presentations which are available.

Smart AppSmart Conference is now mobile! We’ve teamed up with Chainalytics and built an app that will make this year’s experience a lot more valuable for our attendees, sponsors, and speakers. The app includes schedules, speaker profiles, latest news, social media and much more at the palm of your hand. Here are just a few benefits and reasons why you don’t want to miss out on the app:• Access the event schedule and customize your agenda

with your own sessions and networking events• See all the speakers, read their bios, and view

their presentations • Check out the sponsors and exhibitors and locate their

stands more easily through an interactive map • Get important updates and exciting offers through the app

through Push Notifications• See who’s attending and share contact information by

networking with other attendees#SmartConf2017To download the app go to https://crowd.cc/s/whKA from your phone or tablet.

SMART APP - Sponsored by

www.smartconference.com.au 5Logistics Solutions | Storage Solutions | Software & IT | Voice Picking | AGVs | Conveyors | ASRS | Service & Support

We Optimise Your Supply Chain

Ask us.+61 2 9486 5555www.dematic.com.au

When you purchase a new outfit, you don’t give much thought to the supply chain journey involved. Manufacturers, wholesalers, and distributors are all being driven by increasingly tech-savvy and demanding consumers who want the goods they’ve ordered in store or online fast, and at the best price. Toll recognised this trend and has designed and developed facilities for rapid delivery with its supply chain partner Dematic. Utilising Dematic’s flexible, scalable, integrated order fulfilment and distribution technologies, and smart logistics software, Toll’s new state-of-the-art distribution centre is able to respond efficiently to its customer’s customers and deliver a stylish supply chain solution every time.

DELIVERING A STYLISH SUPPLY CHAIN SOLUTION


Welcome to the 13th SMART - Supply Chain & Logistics Conference & Expo 2017SMART Conference has been continuously held biennially for 24 years for the benefit of the supply chain community. apicsAU has proudly been part of this great event and with Interpoint Events since 2004, have been endeavouring to provide supply chain professionals opportunity to network with the highest echelons of the community.

This year’s SMART 2017 theme is “Innovation, Productivity and Performance in the Age of Disruption”. At the conclusion of SMART 2015, the Board discussed the feedback received and with in-depth discussions on global trends, set the theme and the thrust for SMART 2017 on the Age of Disruptions. In the quest for improvement, never before has the effect of disruption been so ruthless as today. The effect on everything by digital technologies adoption cannot be emphasised enough. If you are in a business environment, you have to really think out of the box, see and prepare for what is going to come tomorrow. Traditional thinking cannot create any value proposition anymore which can withstand the challenges of future disruptions. The SMART 2017 board decided that the programme include not just papers but case studies to present the Innovations, Productivity and Performance of the supply chain industry. Each stream of Supply Chain Strategy, Transport & Logistics, Operations Management, Procurement & Purchasing, Leadership & Development and Systems & Technology include many case studies in the programme covering many aspects that should satisfy the interest of all the professionals looking for excellence. With international high quality speakers, panel discussions, presentations from academia as well as industry partners from many blue chip and global companies, it should be a very enlightening two days. The programme also contains the prestigious SMART Awards which have always received multiple nominations and the where the best are awarded as selected by a respected judging panel. These awards will be presented at the Supply Chain Industry Awards Dinner. The programme also includes site visits arranged for delegates. I am asking all delegates to ensure they take part in all the activities, attend the Awards Dinner, ask questions and ensure you gain value from the networking opportunities. There is a huge contribution in the whole programme by a team of volunteers to bring the best possible outcomes. The best respect for that volunteering will be by you all to participate fully. Please also enjoy the new prestigious venue at the International Convention Centre Sydney.We must thank our sponsors who have supported the conference, the exhibitors for participating and all who have contributed to the success of SMART 2017. We look forward to meeting you during the conference and to your continued support for SMART.

Vineet AhujaMember, SMART BoardDirector, Australasian Supply Chain Institute

Smart 2017 Conference is supported by the leading professional bodies:

Message from the organisers

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TIME SESSION MC/CHAIR ROOM

7.30am Registration

7.15am

KICK OFF BREAKFASTGrowing your way to the top through networking, mentoring and educationModerator: Annette Sando, National Supply Chain Manager, Australian Red Cross Blood ServicePanellists:Tina Manolitsas, CEO Marketing Strategy IQ & Board Member Women in Supply ChainDr Ivonne Ranisch, President, Women’s International Shipping & Trading AssociationRebecca Young, Director, Personalised Freight Solutions

C3.3

9.00am Welcome & Opening RemarksDr Pieter Nagel, Chief Executive Officer, Australasian Supply Chain Institute Kim Winter Cockle Bay Room

9.05am OPENING ADDRESSMarg Prendergast, CBD Coordinator General, Transport For NSW Kim Winter Cockle Bay Room

9.20amINTERNATIONAL KEYNOTE PRESENTATIONAdapt or Die – Successfully Managing the Volatile Supply ChainCarol Ptak, Partner, Demand Driven Institute

Kim Winter Cockle Bay Room

10.05am MORNING TEA - Sponsored by

10.40am – 12.00pm

Stream 1 – Supply Chain Strategy Kim Winter Cockle Bay Room

Stream 2 – Transport & Logistics Lisa Styrud C3.1

Stream 3 – Operations Management Annette Sando C3.2

Stream 4 – Procurement & Purchasing Karen Livey C3.3

Stream 5 – Systems & Technology Lloyd Sheather C3.4

12.00pmKEYNOTE PRESENTATION The Bimodal Supply Chain: Tackling Today, Preparing for TomorrowJames Lisica, Research Director Asia Pacific - Global Supply Chain & Logistics, Gartner


1.00pm LUNCH - Sponsored by

2.00pm – 3.00pm

Stream 1 – Supply Chain Strategy Kim Winter Cockle Bay Room

Stream 2 – Transport & Logistics Lisa Styrud C3.1

Stream 3 – Operations Management Annette Sando C3.2

Stream 4 – Procurement & Purchasing Karen Livey C3.3

Stream 5 – Systems & Technology Lloyd Sheather C3.4

3.00pm AFTERNOON TEA - Sponsored by

3.40pm

INTERNATIONAL KEYNOTE PRESENTATIONCustomer centric supply chains for competitive advantageJulio Hernandez, Customer Advisory leader and Global Customer Centre of Excellence lead, KPMG US


4.40pm

PANEL DISCUSSIONThe impact of eCommerce developments on the last mile Panel Moderator: Kim Winter, Chief Executive Officer, Logistics Executive GroupPanellists: Rob Hango-Zada, Director, ShippitBen Franzi, General Manager eCommerce and International, Australia PostRobert Kinkade, APAC Digital Operations Leader, Advisory, Ernst & YoungBonnie Ryan, Senior Manager - Trade, Transport & Heavy Industry, GS1 Australia


5.40pm Closing Remarks Kim Winter Cockle Bay Room

6.00pm Networking Welcome Reception

DAY 1 Wednesday 29 March 2017

DAY ONE


REGISTRATION From 7.30am

WELCOME AND OPENING REMARKS 9.00am - 9.05am

DR PIETER NAGEL, Chief Executive Officer, Australasian Supply Chain Institute

DR PIETER NAGEL has spent his whole working career of more than 30-years, in Logistics. He has achieved a dynamic balance between corporate, consulting and academic positions and has always endeavoured to advance the logistics profession. He developed an international reputation as a leader in Supply Chain Strategy. Throughout his extensive career, he has amassed substantial global experience in the corporate, consulting and academic logistics environments. His experience has given strong legitimacy to the development of his vision for logistics to be a recognised profession rather than just a view on a collection of operational aspects. He has undertaken strategic global projects in all three arenas and has worked on all major continents providing logistics expertise to the petrochemical, defence, banking and finance and retail sectors. Key among his significant achievements has been his pivotal role in the establishment of three key university research and learning institutes. He identifies the global re-structure of the logistics of a petrochemical company as one of his most satisfying corporate achievements.

DAY ONE CHAIR KIM WINTER, Chief Executive Officer, Logistics Executive Group

The founder of Logistics Executive Group, KIM WINTER delivers 40 years of executive leadership experience spanning Executive Search & Recruitment Corporate Advisory, Executive Coaching, Trade Facilitation across the Supply Chain, Logistics, Aviation, Maritime, Logistics, FMCG, Retail, Resources and Industrial sectors. Operating from the company’s offices across Australia, Asia, India, The Middle East and UK, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, frequently invited to Chair international events on contemporary / future industry trends and leadership issues. A specialist in the linkage of business strategy and supply chain best practice to human capital management, Kim has expertise in driving business performance, designing sustainable business strategies, supply chain alignment, mergers & acquisitions, organisation structure design, leadership excellence, change management and talent management.

OPENING ADDRESS 9.05am - 9.20amMARG PRENDERGAST, CBD Coordinator General, Transport for NSW

Transport for NSW is undertaking a generational level of change that is impacting the way we work and live. High on the priority list of things to be addressed in NSW and other states are Urban Congestion and National Connectivity. The infrastructure being delivered will benefit both passenger and freight movement. This infrastructure will need to be used smarter and more efficiently. Changes occurring globally in technology and retailing are also transforming our behaviours and supply chains. To keep NSW and Australia at the forefront of the global market, we must maintain a strong focus on the customer and continue to consider how we respond, develop and adapt to this evolving environment.

MARG PRENDERGAST has been appointed to lead the CBD Coordination office to oversee the planning and operations of traffic, transport and communications during the transformation of the Sydney CBD and south east with various major transport projects and property redevelopments. Marg has qualifications in economics and town planning with over 30 years’ experience in transport across both rail and road including; data analysis, transport planning, safety, project management and the delivery of capital programs, operational initiatives and events. Marg was Operations Planning Manager for the Olympic Roads and Transport Authority for the Sydney 2000 Olympics and managed the City precinct during Games time. Marg has spent the last decade focused on safety initiatives and was the General Manager of the NSW Centre for Road Safety.

INTERNATIONAL KEYNOTE PRESENTATION 9.20am - 10.05am

Adapt or Die – Successfully Managing the Volatile Supply Chain

CAROL PTAK, Partner, Demand Driven Institute

Today’s detailed planning and scheduling systems are rooted in assumptions and practices from 40 years ago. “Best practices” are no longer best – they are simply antiquated and in many cases inappropriate. Optimising these inappropriate rules through today’s more powerful ERP products is fraught with risk. Sustaining competitiveness in the face of rising complexity and volatility in supply chains requires a fundamentally different approach – a company has a choice – adapt or die. This presentation will describe the simple steps of the required shift from convention to the emerging principles of Demand Driven operational systems.

CAROL PTAK is currently a partner with the Demand Driven Institute (www.demanddriveninstitute.com) and was most recently at Pacific Lutheran University as Visiting Professor and Distinguished Executive in Residence. Previously, she was vice president and global industry executive for manufacturing and distribution industries at PeopleSoft where she developed the concept of demand driven manufacturing (DDM). Ms. Ptak spent four years at IBM Corporation culminating in the position of global SMB segment executive. A leading authority in the use of ERP and Supply Chain tools to drive improved bottom line performance, Ms. Ptak’s expertise is well grounded in four decades of practical experience as a successful practitioner, consultant and educator in manufacturing operations. Her pragmatic approach to complex issues and dynamic presentation style has her in high demand worldwide on the subject of how to leverage these tools and achieve sustainable success.

MORNING TEA 10.05am - 10.40am

Sponsored by

DAY ONE


DAY 1 STREAM CHAIRSSTREAM ONE CHAIR KIM WINTER, Chief Executive Officer, Logistics Executive Group


STREAM TWO CHAIR LISA STYRUD, Consultant, Supply Chain / Logistics

LISA STYRUD is a former President of Women’s International Shipping & Trading Association (WISTA) Australia. Other WISTA board roles she has held include Treasurer and Membership Officer. As a board member she has dedicated her time to create an open and inclusive network with a view to promote, support and encourage women in international shipping and supporting industries. She is a supply chain and logistics professional with over 10 years industry experience in various roles across the supply chain including 3PL, freight forwarding, international shipping, maritime risk, warehousing and road transport. Lisa has completed a Master of Logistics Management and a Master of International Business at the University of Sydney. Further qualifications include a Bachelor of Science in Industrial Management and a Diploma of Higher Education in Engineering (automation) at the University of Skovde in Sweden.

STREAM THREE CHAIR ANNETTE SANDO, National Supply Chain Manager, Australian Red Cross Blood Service

ANNETTE SANDO was educated in the UK at Cambridge University where she completed a degree in Materials Science and Metallurgy, followed by a one year post graduate course in Manufacturing and Management. Annette commenced working in the automotive component industry and has worked with various companies in the UK, South Africa and Australia. In 2000 she transitioned to the steel industry and worked with Smorgon Steel / One Steel in various supply chain functions from site operations to supply chain strategy. In 2009 she commenced running her own consulting business to assist in balancing family and work while her 3 kids were young. In 2012 she returned to full time employment with Amcor ( now Orora) as GM Supply Chain for the Beverage Division managing all aspects of strategy, planning, inventory, transport and warehousing across multiple sites and the manufacture of 3billion cans, 800M bottles and 300M screw caps per annum. She has recently joined the Australian Red Cross Blood Service to head up the supply chain function responsible for planning and executing the collection, processing and supply of blood and blood products to ALL hospitals and medical centers throughout Australia.

STREAM FOUR CHAIR KAREN LIVEY, Co-founder and Director, Global Institute of Training and Presenting

KAREN LIVEY is passionate about facilitating new team cultures. Through her dynamic teachings and unique outlook on learning, her clients always leave excited and ready to implement changes leading to long term sustainable transformations. With over two decades of presenting, facilitating and leading workshops, plus having real-life experiences, Karen’s view of creating opportunities is radically different. She appreciates how important it is to develop yourself from the inside out and present yourself in a confident, engaging manner. Karen is sometimes referred to as the “Sassy Lady” for her ability to engage with individuals in a lively and bold way to bring out the best in people. She is known for her practical, street-smarts style creating a fusion of real-life stories and conversational techniques that connect with her audience at an individual level. As a Certified Expert Presenter (CEP), an accreditation with the Global Institute of Training and Presenting, Karen has thrilled her audience through learning how brain science can help them work smarter. She incorporates this cutting edge knowledge and blends it to formulate simple and practical ways to use it in the workplace. Relationships are important to Karen, and she believes collaborating with her clients gives the best possible results for everyone to achieve their expected outcomes. Karen has sat on various National Boards and has been recognised for Outstanding Leadership from the International Women’s Leadership Association, as well as being a member of Stanford Who’s Who.

STREAM FIVE CHAIR LLOYD SHEATHER, Chairman, Demand Management Systems

LLOYD SHEATHER has a wealth of experience in all aspects of inventory and supply chain management, having worked at 3M Australia from Production Planning Scheduling and Inventory Control through to National Distribution & Warehouse Manager with a major assignment, involving the development of Manufacturing Data Processing Systems, prior to packaged software solutions. As Corporate Inventory Manager Lloyd was responsible for the company achieving its inventory target for the first time in 15 years. International travel afforded Lloyd the opportunity to study the Inventory Management, Distribution and Manufacturing Control systems being employed in various 3M companies in Europe, UK, Japan and U.S.A. Lloyd is now the Chairman of Demand Management Systems who provides consulting, education and marketing services for Demand Solutions software. Employing cloud technology for delivery of enhanced product. In this responsibility Lloyd has been engaged in directing many software Implementations, Sales & Operations Planning projects and development of superior Supply Chain processes, with a variety of successful manufacturing and distribution organisations. As founding Education Coordinator for NSW Chapter of Australian Production and Inventory Control Society, Lloyd initiated the very successful Certification Education program and pioneered education initiatives during 21 years of service with NSW APICS committee. Lloyd has led a variety of seminars, workshops and education programs for the APICS organisation as well as UTS and the Institute of Business Administration at UNSW.

DAY ONE


Session 1 10.40am - 11.20am1 SUPPLY CHAIN STRATEGY 10.40am - 11.20am

CASE STUDY: HASTINGS DEERINGInventory & Network Optimisation

GEORGE SPINK, Executive General Manager - Operations, Hastings Deering

Very rarely in Australia are Inventory Optimisation & Network Optimisation projects combined and assessed concurrently. Hastings Deering has undertaken an Inventory & Network Optimisation project focusing on the geography of Queensland, Northern Territory and PNG with an overarching consideration of balancing working capital, customer service and unit cost of production for customers. This project has resulted in improvement in service and reduction in working capital.

GEORGE SPINK is a strong leader with global operational and maintenance service delivery experience in facilities management across a variety of market sectors. These sectors include Government, Local, State and Federal also Retail, Telecommunications, Industrial and Banking with some of the world’s largest companies. As a credentialed executive with diverse, aligned experience within Australia and North America for commercial leadership and senior management experience, this has kept him in high demand with many key roles. Prior to joining Hastings Deering, George held the position of Managing Director (Australia) with CH2M Hill (acquired by Halcrow Pacific), a global leader in full service engineering, procurement, construction and operations. George was also President & CEO of USM (formerly US Maintenance), one of the largest facilities management businesses in North America and Executive General Manager & Group Global Executive for Transfield Services. George is energetic, focused and a disciplined leader, who engages with staff and clients at a personable level and sets clear direction underpinned by performance to ensure delivery of desired outcomes.

2 TRANSPORT & LOGISTICS 10.40am - 11.20am

CASE STUDY: SAMSUNG AUSTRALIATime to rethink Packaging – The implementation of On Demand Packaging® at Samsung Australia

DAVID UNGAR, Spare Parts & Logistics Manager, Samsung AustraliaSEAN LEDBURY, Managing Director, Packsize Pty Ltd

Innovation has always been at the core of Samsung Electronics’ success as a global information technology leader. The pursuit of innovation is a primary focus not only in the products Samsung creates, but in the operational processes the company utilizes to deliver the highest quality products. Samsung Electronics Australia Pty Ltd demonstrated this commitment to innovation in its search to improve efficiency and lower costs in its packaging operation by installing the Packsize On Demand Packaging® system. A detailed presentation including insight in to the key drivers for the project and the critical success factors will be presented by Mr Sean Ledbury, Managing Director of Packsize Pty Ltd and Mr David Ungar, Spare Parts Logistics Manager, Samsung Electronics Australia.

DAVID UNGAR has spent over 20 years of his career devoted to all things Supply Chain & Logistics including 3PL management, process engineering, product design, development & manufacture. Working across small, medium and enterprise supply chains within local and global companies in the fashion, telecommunications and electronics arena, has provided David with broad experiences that enable him to drive quality outcomes with innovative solutions. Currently David is the Spare Parts & Reverse Logistics Manager at Samsung Australia, where he has worked since May 2014.

SEAN LEDBURY has more than 25 years’ experience in executive management within the logistics automation industry, having spent 3 years living in China as a Director of Dematic’s business in China as well as several other key management positions across the Asia Pacific region within the Postal Automation, Food and Beverage, Manufacturing and Airport Logistics sectors.Throughout his career Sean has been instrumental in designing and delivering some of the most complex and technologically advanced logistics and manufacturing automation systems across the Asia Pacific region, his ability to grasp a deep understanding of a customer’s business and provide solutions to their supply chain problems has positioned Sean as one of the leaders in this field. Sean has several qualifications in logistics and business including an MBA from the Australian Institute of Business.

3 OPERATIONS MANAGEMENT 10.40am - 11.20am

Supply chain capacity management - the key to extracting value

CARLY RICHARDS, Director Risk Consulting, KPMG AustraliaASHLEY ALFS, Associate Director, Advisory-Consumer Industrial Markets, KPMG Australia

ASHLEY ALFS is an Associate Director for Supply Chain and Logistics Advisory Services with a focus in Consumer and Industrial Markets. Ashley is a passionate, international supply chain professional with seven years of combined industry and consulting experience spanning supply chain development, procurement, supplier relations, new product introduction, Lean Six Sigma, and manufacturing engineering. Her industry experience combined with an MBA from Melbourne Business School and a Bachelor’s Degree in Manufacturing Engineering, has enabled Ashley to navigate the increasingly complex business and technical environment and provide practical solutions for the companies she works with.

4 PROCUREMENT & PURCHASING 10.40am - 11.20am

CASE STUDY: XERIUM GROUPDelivering financial results through improved purchasing

NIC GEMMILL, Procurement & Packing Manager, Huyck Wangner Australia, part of Xerium Group

In a global company that is utilising its global operational footprint, work is loaded according to global competitiveness of individual operations. Staying agile and being globally efficient is at the forefront of keeping this operation in Australia. The Problem – It was a MTO

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business. Planning processes were manual and lacked visibility. Raw material inventory was high due to no visibility on the production schedule (often changing) and the raw material lead times being longer than the manufacturing lead time. Systems were implemented for automated production scheduling and to enable automated raw material purchasing. Planning and purchasing were now based on exception management. Stable schedule, Full capability to promise orders. Raw material ordering was now based on forward stock/consumption projections rather than based on average usage. This resulted in raw material inventory reduced proving a significant ROI.

NIC GEMMILL has over 15 years experience working across Australia and New Zealand in the manufacturing industry. His experience includes such diverse operations as label making, dairy industry, food services and industrial textiles. His skills are just as diverse from customer service, estimating, freight management, warehousing, planning analyst to his current role which includes procurement and operations management. His passion is in business improvement whether they be business process, production line or IT system related. His analytical skills, methodical approach and people management capability ensures the improvement project delivers results.

5 SYSTEMS & TECHNOLOGY 10.40am - 11.20am

CASE STUDY: ROY HILLMRO Supply System for Asset Intensive Industries

INDRASEN NAIDOO, Director Supply Chain, Roy Hill

A production driven approach to a Maintenance Repairs and Overhaul [MRO] supply system where the flow of parts is ‘job’ lots, using Advanced Planning and Scheduling (APS) enabled by SAP IBP on SAP HANA. (With future roadmap to SAP S4). Maintenance ‘jobs’ defined as different product types: preventive, corrective, breakdown, predictive and rotables and where relevant use of asset health information and predictive analytics to plan the material flow adopting Demand Driven MRP. This presentation will also share overview of Roy Hill Integrated Operating model that is based on systems thinking and will demonstrate how the supply system is relevant in supporting company’s business objectives.

INDRASEN NAIDOO is currently Supply Chain Director at Roy Hill, a 55 mtpa iron ore producer in Western Australia that recently commenced operations where his focus is on building the Supply System capability. His career over the last 25 years has spanned Rail Transportation, Port Operations, Mining, Pulp & Paper, Financial Services industries across business functions of Finance, Procurement, Supply Chain and Operations Management. He has completed several major transformation projects in previous roles and is currently also program owner for the Roy Hill migration to S4 HANA.

Session 2 11.20am - 12.00pm1 SUPPLY CHAIN STRATEGY 11.20am - 12.00pm

CASE STUDY: SEALED AIR CORPORATIONSchedule Optimisation for Productivity in a High SKU Manufacturing Environment

MIKE ANGLEY, Director Supply Chain ANZ, Sealed Air Corporation

In this case study, innovative optimisation software has been employed to increase productivity in a range of different manufacturing processes. Various productivity drivers can be employed as optimisation parameters. Schedule optimisation tools have been developed for a variety of manufacturing processes, optimising for several different productivity drivers. These tools are deployed in a high SKU environment, where the number of permutations makes optimisation infeasible to do by hand or with existing software. The software used to do this optimisation was developed in Melbourne by Opturion. It combines constraint programming and artificial intelligence in order to find a solution to the problem in a timely manner, overcoming the usability and scalability problems of alternative optimisation tools. Deployment of these tools resulted in up to 10% improvements in productivity as a result of improved scheduling.

MIKE ANGLEY is qualified with BSc(Hons), MBA and CPIM, and has spent his whole career in manufacturing. He is currently Director Supply Chain for Sealed Air, supplying packaging materials to the Australian market. Responsibilities include over 400 Supply Chain employees across four sites. Prior experience includes petrochemical manufacturing, injection moulding (Philippines) and the carpet industry.

2 TRANSPORT & LOGISTICS 11.20am - 12.00pm

CASE STUDY: PET CIRCLEWarehousing & logistics in a high-growth, high-volume eCommerce business

JAMES EDWARDS, Cofounder & Chief Operating Officer, Pet Circle

PetCircle is Australia’s largest pet-focussed eCommerce company, shipping thousands of parcels across the country every day. Selling a broad variety of pet supplies from small to bulky items, the logistics and supply chain challenges faced by this retailer are demanding and complex. Learn how PetCircle has implemented supply chain best practice using smart order routing and leveraging innovative technology such as shipping platform Shippit to make it all happen.

Founded by JAMES EDWARDS and Mike Frizell in 2011 and headquartered in Alexandria in Sydney, Pet Circle has quickly become Australia’s largest online pet supplies company servicing over 100,000 customers right across the country and employing over 50 team members.

3 OPERATIONS MANAGEMENT 11.20am - 12.00pm

CASE STUDY: METCASHThe Business Continuity Response

KARI BANICK, National General Manager Logistics, Metcash Ltd

On Anzac Day 2015, the hailstorm that came through Sydney impacted the Metcash NSW Dry Grocery Distribution Centre. The impact caused business continuity plans to be executed to move supply inter-state to Victoria and Queensland and then back to Sydney Metro

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in an alternative network. Over the course of more than a year, the multi DC network was built and then exited as the DC was repaired. Collaborative partnerships were necessary to build interstate trucking capability, to hire the contingent workforce and supervision, to reposition stock, and to manage safely and effectively during this unplanned business emergency.

KARI BANICK is currently the GM National Logistics Operations for Metcash, Ltd. In working to make independents successful in the grocery, liquor and convenience markets, Kari has led numerous projects to optimise the service supply chain, drive efficiency in the cost of doing business, and to create an engaged and safe culture. Kari has over 20 years in the food wholesale and retail industry and has held roles in Finance, Retail Operations, Engineering, and Distribution. By trade, Kari is an engineer and has deep knowledge and passion for transformational change in the supply chain industry. She is a highly regarded Supply Chain expert and has held roles in the airline, industrial supply, and consumable industries. Most recently, before joining Metcash in Australia, she worked for Supervalu, a leading wholesale company in the highly competitive US market. During her career there she successfully implemented automation and worked to transform the supply chain network. Her most recent work includes a successful robotic installation and BCP recovery at Metcash.

4 PROCUREMENT & PURCHASING 11.20am - 12.00pm

CASE STUDY: INENCO GROUPFlying in formation

MARK WATSON, Group Forecasting and Planning Manager, Inenco Group

Inenco faced significant challenges in managing its purchasing, faced with questions such as:• How does a purchasing team with reduced staff and increasingly complex supply lines manage 600,000+ items over 4 million+ item/

warehouse combinations? • How do you keep the flow of material into and through the company whilst merging 26 warehouses into four DCs? The INENCO Group’s solution was to focus on getting its data, processes and systems aligned so that the easy stuff is done easily and allows the planners to be the planners which were desperately required. Without aligned people, data, business goals and systems, all of which required significant improvements, this would have been an impossible task.

MARK WATSON has spent his career in the planning arena and been principally focused on how to make the planners day better than the last. Mark has been involved from both the actual planning of production lines in factories to the design, implementation, support and improvements of the supply chain planning processes, data and systems on a global scale having covered ranges as diverse as food, video cassettes, dairy commodities, gaming machines and now industrial goods. In this varied career to date Mark has witnessed the differences that can be gained from different planning systems, supply chain systems, planner capabilities and overall approaches of different supply chains to their task of supporting sales and this has put him in good stead to be able to assess extremely diverse product ranges and distil these down to the basics of good supply chain planning and inventory management. The current challenge is working with a SKU range that is vastly greater than any he has seen before where a reduction to 650,000 items was met with relief when compared to its’ peak at 975,000. How to manage this large portfolio during a time of significant change within the company, supply chain, data and org structure has resulted in seeking how to do more with less and get a significantly better outcome, especially when there remain many sceptics.

5 SYSTEMS & TECHNOLOGY 11.20am - 12.00pm

CASE STUDY: MCGRAW HILL EDUCATIONGoing Digital - It’s All About the Data – the single version of truth

KEVIN CAMILLERI, Director of Financial Planning & Analysis, Asia Pacific, McGraw Hill Education

With a vision to unlock the full potential of each student, McGraw-Hill Education (MHE) realised the importance of transforming to allow innovation necessary for today’s digital and adaptive learning age. Their 100-year-old business process were no longer relevant, as they realised the need to become, lean, agile, with data driven decision-making capacity across the entire organisation. Three years ago MHE, long respected in the Education sector, launched an initiative, Project Horizon, to embrace adaptive learning as its business future. Project Horizon was introduced to develop common processes and a common system/single instance that handled multi-company, different languages and currencies. All in one dashboard with the single version of truth shared across the organisation. It has grown its adaptive learning product offering to more than 1,400 products, representing more than 14,000 authors and educators in various fields of study, distributing to 142 countries via 53 offices globally. Attend this session to learn how MHE used data, and BI to embrace the digital transformation to become a global adaptive learning leader.

KEVIN CAMILLERI is Director, Financial Planning & Analysis (Asia-Pacific) at McGraw-Hill Education. Kevin oversees the FP&A function across APAC covering offices in Beijing, Taiwan, South Korea, Thailand, Singapore, Malaysia, Australia and New Zealand. Kevin has over 25 years of extensive experience in financial strategy and planning, corporate risk management and financial operations strategy. Previously based in Sydney Australia, Kevin also successfully led the Australian Business into a positive double-digit growth for 3 years straight and recovered operational excellence in supply chain whilst increasing customer satisfaction. This saw McGraw-Hill’s customer satisfaction rating rising up from 8th to 2nd against our competitors. Most recently, Kevin led and oversaw “Project Horizon”, a massive ERP solutions upgrade project that is part of McGraw-Hill’s Digital and Business Transformation journey to a Learning Science company. Project Horizon allowed McGraw-Hill to effectively integrate new business strategies alongside several digital solutioning platforms to effectively manage customer centric business performance through data driven decisions, as well as improve work-flow efficiencies between Sales, Product and Finance / Operations teams. Kevin is a member of the Chartered Institute of Management and Certified Global Management Accountants (ACMA & CGMA). He is also an Associate Member of the Certified Practicing Accountants, Australia (CPA) and is currently based and residing in Singapore.

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KEYNOTE PRESENTATION 12.00pm - 1.00pm

The Bimodal Supply Chain: Tackling Today, Preparing for Tomorrow

JAMES LISICA, Research Director Asia Pacific - Global Supply Chain & Logistics, Gartner

Rapid growth in digital business and CEOs’ dual focus on growth and cost combine to create today’s unique supply chain challenges and opportunities. As a result, supply chains must work on two tracks simultaneously, delivering day-in-day-out efficiency and reliability, whilst at the same time creating game-changing innovation to drive growth and value. This is referred to as bimodal: Fast and slow. Traditional and revolutionary. This session will examine three key questions to guide supply chain leaders through this bimodal journey: • What is a bimodal supply chain?• How do I develop bimodal supply chain capabilities?• When should I become bimodal?

JAMES LISICA is a Research Director specialising in global logistics strategy. Possessing over 20 years of operational experience covering all sectors of the supply chain and logistics offering, Mr. Lisica has held a range of senior management roles with some of the world’s largest logistics organisations. Specifically, he helps large multinationals optimise their logistics strategies in order to drive efficiency, cost and sustainability gains across their global operations.

LUNCH 1.00pm - 2.00pm

Sponsored by

Session 3 2.00pm - 2.30pm1 SUPPLY CHAIN STRATEGY 2.00pm - 2.30pm

PAPER: Seven Macro Developments Shaping Supply Chain Management

DR STEVEN MELNYK, Professor of Operations and Supply Chain Management, Michigan State University

Supply chains continue to change. In this presentation, we focus on seven developments that promise to change the future face of supply chain management. These include: (1) the Internet of Things (IoT), (2) the aging of the developed countries; (3) the increasing volatility of energy prices; (4) the shifting of purchasing power to the East; (5) the emergence of the experiential supply chain; (6) advances in digital and autonomous technology; and, (7) the increasing importance of cyber security. This presentation explores these developments and their implications for the supply chain of the future; it also studies how these developments will impact management style. A new type of supply chain leader is needed – one who focuses on business, not supply chain, excellence, who recognises that measures are communication, and who engages in fast decision-making. Those firms that can recognise and take advantage of this new supply chain will thrive and grow.

DR STEVEN MELNYK is Professor of Operations and Supply Chain Management (Ph.D. – The Ivey School, University of Western Ontario, 1981) at Michigan State University. He is an active researcher with 17 co-authored books on operations and supply chain management and over 90 refereed research articles. His research interests include supply chain and design, metrics/system measurement, responsiveness supply chains, supply chain design, sustainability, and strategic supply chain management. Dr. Melnyk is an active researcher whose articles have appeared in over 90 international and national refereed journals. Dr. Melnyk sits on the editorial review board of numerous academic refereed journals. He is a sought-after speaker both nationally and internationally. Currently, Dr. Melnyk is a member of the APICS (USA) Board of Directors for 2016.

2 TRANSPORT & LOGISTICS 2.00pm - 2.30pm

PAPER: Challenges for CBD Freight - A perspective from Sydney

MARG PRENDERGAST, CBD Coordinator General, Transport for NSW

Sydney CBD is undergoing a phenomenal level of transformation. There is a significant number of public and private sector infrastructure projects being undertaken including the closure of George Street, the city’s traditional thoroughfare. Sydney CBD is a $70BN economy and in the global spotlight. While changes occur, the city needs to continue with business as usual. 630,000 people work in Sydney CBD and rely on 35,000 commercial vehicle movements per day to support their needs. In addition, while the transformation is occurring, we will need to accommodate high levels of construction traffic. While commercial vehicles play a major role to keep the CBD supplied, they are only one part of the ecosystem. Freight operators will need to adapt to the new environment. With the ongoing level of change it is becoming increasingly apparent that this is long term change. This presentation describes how Transport for NSW is encouraging this change.

MARG PRENDERGAST has been appointed to lead the CBD Coordination office to oversee the planning and operations of traffic, transport and communications during the transformation of the Sydney CBD and south east with various major transport projects and property redevelopments. Marg has qualifications in economics and town planning with over 30 years’ experience in transport across both rail and road including; data analysis, transport planning, safety, project management and the delivery of capital programs, operational initiatives and events. Marg was Operations Planning Manager for the Olympic Roads and Transport Authority for the Sydney 2000 Olympics and managed the City precinct during Games time. Marg has spent the last decade focused on safety initiatives and was the General Manager of the NSW Centre for Road Safety.

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3 OPERATIONS MANAGEMENT 2.00pm - 2.30pm

PAPER: Back to Basics: a Review of the Top-Down Planning Hierarchy

MICHAEL FORD, Principal, TQM Works Consulting

Our daily tasks often involve last minute expediting, fighting fires, resolving quality issues, dealing with personnel and just trying to get to the end of a day. This presentation serves to remind us that we have a higher level mission to fulfil and the tie-in between strategic plans and operational tasks. When we utilize an effective game plan that is structured to support our mission, execution at lower levels is more easily facilitated.

MICHAEL FORD, CFPIM, CSCP, CQA, CRE, CQE, ACPF, CPSM is Principal of TQM Works Consulting. He provides innovative solutions, based on 30 years of experience in retail, distribution, manufacturing, and consulting. His work history includes software implementation, business planning, inventory control, distribution planning, and corporate training. This includes a broad range of experience from ETO (Engineer to Order) to MTS (Make to Stock), as well as non-profits, service, and Department of Defense. He has presented at over 310 industry events throughout the U.S., Canada, Nigeria and S. Africa, and has provided over 5,000 hours of classroom training, averaging 4.5/5.0 on evaluations. Ford is a 2016 graduate of Binghamton University, earning a M.S. in Industrial & Systems Engineering. Ford combines his technical expertise with personal skills, to develop a unique “outside the box” approach to life’s challenges. He is a charismatic speaker who specialises in delivering training that is “edu-taining.”

4 PROCUREMENT & PURCHASING 2.00pm - 2.30pm

PAPER: Procurement Fraud - Employment & IR Issues

MATTHEW ROBINSON, Partner, FCB Workplace Law

The rapid uptake in information technology systems, particularly smart phones allowing portable and remote access, has revolutionised the way business operates in the 21st century. It has also presented significant opportunities for procurement fraud. The integration of various procurement functions through systems software can result in just a handful of managers/contractors receiving and reporting on critical inventory controls & distribution management. This tightening can lead to the temptation to collude. Terabytes of business records can be quickly uploaded to third party offshore servers and either sold on the black market or given away to competitors as part of a manager’s career aspiration. This presentation will provide an insight into identifying and managing procurement fraud in relation to the complex overlay of Australian industrial & employment laws.

MATTHEW ROBINSON is a partner and solicitor with FCB Workplace Law. He is an Accredited Specialist in Employment and Industrial Law in New South Wales. Based in our Sydney office, he has been advising clients on industrial relations and employment matters for over fifteen years. An experienced litigator, he has special expertise in assisting clients operating in the manufacturing sector.

5 SYSTEMS & TECHNOLOGY 2.00pm - 2.30pm

PAPER: Logistics at CSIRO Data61: Australia’s digital and data innovation group

DR RODOLFO GARCIA-FLORES, Research Scientist, CSIRO Data61

Data 61, CSIRO’s new ICT, statistics and mathematics research unit, is Australia’s largest data innovation group, created by combining the deep research and ‘can-do’ culture of NICTA with the multi-disciplinary innovation strength of CSIRO. Data61’s mission is to lead in creating Australia’s data-driven future, focusing on domains where we have a competitive advantage to ensure the nation’s prosperity. Although recently created as an entity, Data 61 already has an impressive track record in Logistics and Supply Chain Planning from projects born and developed in NICTA and CSIRO separately. In this presentation, the author will introduce some of the projects which were developed for commercial clients, including supply chain optimisation for services, mining, food and agriculture, public transport, and multimodal transportation. We will also explain the value-added brought by our own Research and Development, and summarise the competitive advantage we can provide to companies in this time of digital disruption.

DR RODOLFO GARCÍA-FLORES has over 12 years’ experience in Operational Research, particularly in mathematical programming, data mining, simulation, and multi-agent systems. He joined CSIRO in 2006. As a research scientist, he has participated in different commercial projects, for example, in the development of software for minimisation of waste in dairy production, the design of beef supply chains, maximisation of productivity for a multinational tyre manufacturer, and the analysis of environmental sensor network data. Before joining CSIRO, he was an associate professor in Mexico and a data analyst for a chemical company in Pudsey, England.


PAPER: Supporting business to sustainable growth for domestic and export markets

DR ANGELINE ACHARIYA, Chief Executive Officer, Food Innovation Centre, Monash University

In fast moving consumer goods, nine out of ten products fail in their first year of launch. Whilst there is no magic bullet answer, it’s all about how to reduce the risk of innovation so that more successful products hit the shelf. This presentation will outline a number of best practice approaches that goes from identifying an opportunity to commercial products on shelf for both domestic and export markets. It will provide an overview of how the Food Innovation Centre at Monash is making a dent in the universe of food manufacturing.

DR ANGELINE ACHARIYA is a highly capable senior executive with extensive experience in commercialising innovation, strategy development and end to end R&D execution. Angeline’s leadership in fast moving consumer goods & food service retail in commercialising

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innovation across Australia, New Zealand, Japan, China and Thailand markets has resulted in a successful track record of over 800 innovations launched across grocery and quick service restaurants. Angeline’s career in the food industry has spanned from small business, consultancy to blue chip FMCG companies like Masterfoods Japan; Fonterra, Yum! Brands and Mondelez International and has delivered significant projects in innovation and change management initiatives over her career. She is a highly sought after innovation speaker at national and international innovation conferences/workshops on innovation leadership/management and export pathways to Asia. Angeline’s strong commercial and innovation skills have paved the way for her leading and establishing a world first innovation capability and services start-up, the Mondelez International Food Innovation Centre (FIC). The FIC has now transitioned to Monash University as a timeshare innovation services start up to support the growth and revitalisation of the Australian food manufacturing industry.


PAPER: 2016 Transport Management Capability Survey and implications for Chain of Responsibility

SIMON COATES, Director, Infosys PortlandINGILBY DICKSON, Supply Chain and Logistics Board Director

The SCLAA and Infosys Portland have conducted a survey into the transport management capabilities of organisations throughout Australia. The survey was undertaken in August 2016 and has assessed organisations’ transport management capabilities including: Strategy, Chain of responsibility, Technology, Sourcing and 3PL management. The outcomes of this project will be presented.

SIMON COATES has had a career in supply chain spanning 30 years in both industry and consulting. In industry Simon has designed and led major strategy and change programmes both at the coal face and as a member of the executive team at Franklins Supermarkets and Symbion Pharmacy services. Simon has 8 years consulting leadership experience and currently heads the APAC supply chain practice for Infosys Portland where he and his team have been responsible for delivery of over 120 projects across multiple industries, clients and supply chain dimensions.

INGILBY DICKSON is recognised by industry associations as a champion of best practice and work place safety. He chaired the Australian Logistics Council Code of Practices and safety initiatives for 10 years until earlier this year. He has extensive Supply Chain experience, supported by strong Business expertise, gained both locally and internationally in a range of industries and iconic companies including Bluescope Steel, Goodman Fielder, Toll and Hutchinson Telecom. Recognised as a key industry Supply Chain leader in Australasia with his final role leading the Supply Chain in Manufacturing and Processing divisions of BlueScope in 2015. A current Non-Executive Director of the Port of Melbourne and the Australian Logistics Council together with Directorships at Finemores Transport and DGL and not-for-profit Boards. Ingilby is CPA qualified and member of The Institute of Directors.


PAPER: Master Your Slotting Initiatives: Implementing Slotting Maintenance For Continued Benefit

DAN BASMAJIAN, President and CEO, Optricity

Employing a well-designed slotting optimisation strategy within the distribution centre offers many benefits that, in turn, support increased productivity and reduce operational costs. Implementing a new slotting technique can address space utilisation, pick path travel reductions, the building of more stable pallets, improved ergonomics, and associate safety. Within dynamic distribution centres, the environment can change swiftly due to seasonality and promotional activity, changing SKU mix, daily and weekly changes in product velocities, and more. Although a re-slot strategy on its own can improve slotting drastically, it is important to also understand the value of slot maintenance. This presentation will tackle how to move product with purpose by promoting an understanding of the benefits, mechanics and timing of slotting re-sets, as well as when to utilise, and how to best implement, a successful slot maintenance strategy. Case study examples and real world scenarios will illustrate mastery techniques implemented for success.

DAN BASMAJIAN, inventor of the first, commercially available slotting software, sold his first company, Performance Analysis Corporation, to Manhattan Associates (MA) in 1998. Retiring as a senior executive, after helping to take MA public, he later returned to industry as a CEO in the technology sector. Dan joined Sheila and Chuck at Optricity in January of 2006 after advising several technology start-up ventures. Dan is a world-renowned warehousing optimisation domain expert, innovator, and a globally, sought-after industry speaker. A graduate of Duke University’s, Fuqua MBA program, Dan has lectured on small business in Russia, and provided in-person, industry presentations in the US, Europe, and in Australia. His web presentations have reached over a thousand requested downloads. A recognised thought leader, Dan is the author or co-author of many warehousing optimisation whitepapers and articles distributed online and in industry-leading publications globally.

4 PROCUREMENT & PURCHASING 2.30pm - 3.00pm

PAPER: Tips and Traps of Indirect Expenses

OLIVER LAZAREVIC, Chief Executive Officer, Supply Clusters

With limited resources, most procurement professionals heavily concentrate their efforts on direct expense purchases. Indirect expense categories are typically a low priority and therefore not focused on. Such expenses include stationery, facilities management, insurance, energy, travel, foreign exchange, waste, fuel, consumables and work wear. A lack of volume, in-house expertise, understanding of market trends, data, policy controls and relationships can make the management of indirect expenses a real challenge. Individually indirect expense categories may not be a large spend for an organisation. However, the effective management of indirect expenses as a group of expenses can have a material impact on the bottom line of an organisation. This presentation will look to provide some insight on how to deal with indirect expenses for your organisation.

Over the last two decades, OLIVER LAZAREVIC has helped hundreds of organisations improve their bottom line by improving indirect expense supplier engagements. Whilst working in Business Supplies industries, Oliver has engaged all market segments from Small Business through to Enterprise across the Corporate, Government, Health & Education sectors. In January 2014 Oliver took up the

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position of Joint CEO of Supply Clusters. An organisation formed in 1994 with the sole purpose of educating, enabling and empowering its customers to make better buying decisions regarding indirect expenses. In his experience, Oliver has found that most organisations struggle with managing indirect expenses effectively due to the lack of focus and expertise. Oliver has been invited to speak at many conferences on the topic of how to get the best business outcomes on an area which is typically a low priority.


PAPER: The Future of eCommerce - Latest trends and their impact on online and Omni-Channel retailing

PAS TOMASIELLO, Director Integrated Systems, Dematic

The emergence of online buying has changed the Australian shopping experience and traditional bricks and mortar stores are trying to stay competitive. Driving the challenges faced by retailers is the change in consumer expectations – they want to buy anything, anywhere, and they want it now! This presentation will share information on the transformation of the eCommerce and retail marketplaces, and provide insight into topics such as:• The latest trends in eCommerce and retail shopping• Omni-Channel: what does it really mean and how are leading companies changing their game?• Meeting the expectations of the ever-evolving consumer• How is the supply chain transforming and why is it critical to the success of companies?• Which strategies and technologies can help online retailers achieve a competitive advantage?

PAS TOMASIELLO is Director of Dematic’s Integrated Systems Group. He has been with the company for over 15 years in management, systems development and consulting roles. Pas’ diverse career spans over 25 years in engineering, project management, business management and consulting fields. Having graduated with a Bachelor of Engineering from the University of New South Wales, he went on to complete a Masters of Business Administration from the University of Technology, Sydney. Whilst with Dematic’s Integrated Systems Group, Pas has been responsible for the design and development of some of the leading order fulfilment and logistics systems projects in the Asia Pacific region. His diverse background and experience enable him to examine issues through different disciplines - both technical and managerial - providing a unique insight into critical issues facing business today.

AFTERNOON TEA 3.00pm - 3.40pm

Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION 3.40pm - 4.40pmCustomer centric supply chains for competitive advantage

JULIO HERNANDEZ, Customer Advisory leader and Global Customer Centre of Excellence lead, KPMG US

To become truly customer centric and a fully integrated Omni enterprise, agile and demand driven supply chains that can quickly pivot to meet changing needs are vital. Competitive advantage is won by those organisations able to integrate from front of house through to back of house across all operations and in doing so optimise the cost, service and risk trade-offs to win in different markets.

JULIO HERNANDEZ leads KPMG LLP’s (KPMG) Global Customer Advisory practice. He has over 20 years of management consulting experience focused on strategy formulation; marketing, sales, and service strategy and transformation; and enterprise analytics. During his career, Julio has served clients across multiple industries including consumer goods, retail, health care, telecommunications, energy, natural resources and utilities. As the US Customer Advisory leader and Global Customer Centre of Excellence lead, Julio focuses on helping clients to engage the marketplace, attract, convert and keep customers to fuel profitable growth. Julio works with clients to design and deliver relevant customer experience that drives engagement and results in meaningful and sustainable customer relationships. Julio has served clients in North America, Europe and Asia. He has multiple patents and patents pending for both customer experience and analytics. He has also been cited in multiple periodicals including the Financial Times and Forbes. Julio has a BBA degree from Emory University and an MBA degree from Harvard Business School.

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PANEL DISCUSSION 4.40pm - 5.40pmThe impact of eCommerce developments on the last mile

Moderator: KIM WINTER, Chief Executive Officer, Logistics Executive Group

Panellists: ROB HANGO-ZADA, Director, ShippitBEN FRANZI, General Manager eCommerce and International, Australia PostROBERT KINKADE, APAC Digital Operations Leader, Advisory, Ernst & YoungBONNIE RYAN, Senior Manager - Trade, Transport & Heavy Industry, GS1 Australia

The impact of new and more secure eCommerce technologies has prompted the development of new routes-to-market involving specialist ‘last-mile’ consolidation and distribution service providers. This has been largely driven by the need for improved service delivery and of course, the rapid growth in eCommerce-based supply chains. Sustainable development has been a key driver, with many businesses seeking to reduce congestion (as well as costs) through smart consolidation practices. The panel will address this matter in the context of current Australian market characteristics.


ROB HANGO-ZADA is co-Founder and joint-CEO of Shippit.com, Australia’s fastest growing shipping platform. Shippit helps hundreds of online retailers delight thousands of customers every single week through a better shipping experience. Rob brings a common-sense approach to retail innovation, spanning from a decade working with global retailers in the FMCG industry. Shippit maintains 50% growth each month with Harvey Norman, Glue Store, Topshop / Topman, Petcircle.com.au, Cracka Wines, St Frock and The Academy Brand now depending on Shippit’s technology on a daily basis. Rob is an active member of the online retail community, contributor to startup and retail publications and an advocate for customer-centric design.

BEN FRANZI, GM, eCommerce and International, is an expert in the eCommerce market with a detailed understanding of global industry trends and growth areas. At Australia Post, Ben leads a team of eCommerce and International specialists to help businesses grow and compete online both domestically and internationally by tapping into digital marketplaces, building integrated platforms and using analytical insights to their advantage. He previously guided the strategy direction for parcels and freight services of Australia Post as it shifted from a mail service to an eCommerce service provider.

ROBERT KINKADE leads EY’s Digital Operations business across Asia Pacific and works primarily with clients across retail, consumer products, life sciences, travel and transport sectors. Robert is a recognised global omni-channel retail thought leader and subject matter resource within the firm. Robert specialises in developing winning strategies and change programs with business and government; with primary focus around customer, supply chain and operations – powered by digital innovation, analytics and anchored in tangible customer experience and performance improvement. Prior to working in advisory Robert held senior management positions with Nordstrom where he led various initiatives within a successful technology-enabled business transformation program and had early involvement with multi-channel operations and customer experience (early 2000’s).

BONNIE RYAN is an accomplished and successful supply chain IT and eCommerce professional with over 20 years’ experience in different industry sectors. Prior to joining the Industry Engagement team at GS1 Australia in 2007, she held senior business development and product management roles with AT&T, Connect.com and Pronto Software. Bonnie is currently responsible for driving engagement within the Australian Trade, Transport, Rail and Mining sectors to increase supply chain efficiency and interoperability using GS1 standards. She is active on several local and global industry working groups to assist these sectors to remain competitive and bring real benefits to Australian businesses and the economy. Bonnie holds a Master of Business Management degree from Monash University.

CLOSING REMARKS 5.40pm - 5.50pm

NETWORKING WELCOME RECEPTION 6.00pm

DAY ONE


DAY 2 Thursday 30 March 2017

TIME SESSION MC/CHAIR ROOM

7.00am Registration

7.30amBREAKFAST KEYNOTE PRESENTATIONAdaptive S&OPCarol Ptak, Partner, Demand Driven Institute

Pieter Nagel C3.3

9.00am OPENING REMARKS FROM CHAIRBrendan O’Keeffe, Principal – Supply Chain, Vertical Talent Brendan O’Keeffe Cockle Bay Room

9.05amINTERNATIONAL KEYNOTE PRESENTATIONGlobal innovation and future trends in the materials handling industryJim Stollberg, EVP, Product & Solution Management, Dematic Corp.

Brendan O’Keeffe Cockle Bay Room

10.05am MORNING TEA - Sponsored by

10.40am – 12.00pm

Stream 1 – Supply Chain Strategy Tim Foster Cockle Bay Room

Stream 2 – Transport & Logistics Declan Sally C3.1

Stream 3 – Operations Management Phillip Ow C3.2

Stream 4 – Leadership & Development Keith Calvert C3.3

Stream 5 – Systems & Technology Lloyd Hussey C3.4

12.00pm

INTERNATIONAL KEYNOTE PRESENTATIONMyths, Misconceptions & Absurdities: Misadventures in the World of Supply Chain ManagementDr Steven Melnyk, Professor of Operations and Supply Chain Management, Michigan State University Colin Seftel, Trainer and Consultant, PSQ CC South Africa


1.00pm LUNCH - Sponsored by

2.00pm – 3.00pm

Stream 1 – Supply Chain Strategy Tim Foster Cockle Bay Room

Stream 2 – Transport & Logistics Declan Sally C3.1

Stream 3 – Operations Management Phillip Ow C3.2

Stream 4 – Leadership & Development Keith Calvert C3.3

Stream 5 – Systems & Technology Lloyd Hussey C3.4

3.00pm AFTERNOON TEA - Sponsored by

3.40pm

INTERNATIONAL KEYNOTE PRESENTATIONDigital Disruption or Distraction? Lessons learned from Silicon Valley’s original start-upPaul Muller, Vice President Strategic Marketing, Hewlett-Packard Enterprise


4.40pm

PANEL DISCUSSIONIndustry disruption and the implications for the Supply ChainModerator: Michael McGrath, Director, Sales and Operations - Drake International (Australia)Panellists:Siobhan Lancaster, CEO and Founder, Instatruck Deanna Lomas, Chief Supply Chain Officer, Super Retail Group Fabien Bardinet, Chief Executive Officer, Balyo


5.40pm Closing Remarks Brendan O’Keeffe Cockle Bay Room

6.30pm The Supply Chain Industry Dinner and Smart Awards Grand Ballroom

DAY TWO


REGISTRATION From 7.00am

BREAKFAST KEYNOTE PRESENTATION 7.30am - 9.00amAdaptive S&OP

CAROL PTAK, Partner, Demand Driven Institute

Ian Wilson, a Dick Ling S&OP class attendee said, “However good our research may be, we shall never escape from the ultimate dilemma that most of our knowledge is about the past, and all our decisions are about the future.” This presentation will cover the Adaptive Sales and Operations Planning; the integrated business process that provides management the ability to strategically define, direct and manage relevant information in the strategic relevant range. Market Driven Innovation is combined with Operations Strategy, Go-to-Market Strategy and Financial Strategy to create strategic information and requirements for tactical reconciliation and strategic projection to effectively create and drive change.

CAROL PTAK is currently a partner with the Demand Driven Institute (www.demanddriveninstitute.com) and was most recently at Pacific Lutheran University as Visiting Professor and Distinguished Executive in Residence. Previously, she was vice president and global industry executive for manufacturing and distribution industries at PeopleSoft where she developed the concept of demand driven manufacturing (DDM). Ms. Ptak spent four years at IBM Corporation culminating in the position of global SMB segment executive. A leading authority in the use of ERP and Supply Chain tools to drive improved bottom line performance, Ms. Ptak’s expertise is well grounded in four decades of practical experience as a successful practitioner, consultant and educator in manufacturing operations. Her pragmatic approach to complex issues and dynamic presentation style has her in high demand worldwide on the subject of how to leverage these tools and achieve sustainable success.

OPENING REMARKS FROM CHAIR 9.00am - 9.05am

BRENDAN O’KEEFFE, Principal – Supply Chain, Vertical Talent

BRENDAN O’KEEFFE is an established executive recruiter whose experience spans across supply chain, operations and technology. Due to his industry expertise, he has become a trusted adviser for his service delivery and long lasting partnerships within the industry. Brendan has well established networks, a strong ability to attract key talent and deliver valuable outcomes for career pathways and organisational development. Brendan has worked in partnership with change management programs and is actively involved with industry networks including APICS. He see’s this as a competitive benefit to organisations who are serious about these association initiatives, which support career education and development, and provides networking opportunities for their members.

INTERNATIONAL KEYNOTE PRESENTATION 9.05am - 10.05amGlobal innovation and future trends in the materials handling industry

JIM STOLLBERG, EVP, Product & Solution Management, Dematic Corp.

In this cutting edge and engaging presentation, Jim Stollberg will outline the latest innovations, technology, solutions, and applications occurring in the global materials handling industry. Using industry research into trends and drivers, Jim will discuss what these developments mean for both the future of materials handling and the logistics and supply chain industry. For those hungry for information on what is happening at the cutting edge, and what we can expect in our region down the track, this is a must see presentation.

JIM STOLLBERG joined Dematic in 2010 by means of the acquisition of HK Systems, a competitor in the North American market. Upon acquisition, he served as Vice President, Global Product Management before being promoted to Sr. Vice President, Global Research & Development in November 2012. Jim received his Bachelor of Science in Mechanical Engineering from Marquette University. He spent his first 10 years with Andersen Consulting (now Accenture), a global leader in management consulting where he advanced to a senior management position. He then went on to the position of VP, Professional Services for EXE Technologies, a supply chain software provider before joining HK Systems in 1999. During his tenure at HK Systems, Jim held several leadership positions, including VP and General Manager of the irista software subsidiary, VP and General Manager of HK Logistics and VP of Strategy & Business Development.

MORNING TEA 10.05am - 10.40am

Sponsored by

DAY TWO


DAY 2 STREAM CHAIRSSTREAM ONE CHAIR TIM FOSTER, Managing Director - APAC, Chainalytics

TIM FOSTER is the Managing Director of Chainalytics in Asia-Pacific. Using his extensive experience and knowledge, Tim manages a growing team of consultants and analysts as well as the delivery of projects which generate significant service and financial improvements for Chainalytics clients. He has more than 15 years of supply chain consulting experience, specialising in large complex distribution network strategy, process redesign and implementation projects across multiple markets in Asia-Pacific and industry verticals including consumer products, healthcare, technology and retail. Prior to joining Chainalytics, Tim was a founding partner of Logiworx, a successful and highly respected specialist supply chain and logistics consulting firm founded in 2002. Previously, Tim held senior leadership positions at a number of multinational organisations including Reckitt Benckiser, Coty, and Ecolab. Tim holds a Bachelor of Commerce degree from Otago University in New Zealand.

STREAM TWO CHAIR DECLAN SALLY, National Continuous Improvement Manager, Toll Express

DECLAN SALLY is originally from Northern Ireland and has been living in Australia for the last 20 years. He has a BEng Hons in Electrical Engineering is a Master of Business & Commerce – University of Western Sydney and has worked in Pharma with GSK and Schering Plough/Merck, Utilities with Integral Energy and more recently Supply Chain & Logistics with CHEP and Toll Group. Declan is an ASQ certified Lean & Six Sigma Black Belt with over 25 years of experience in engineering, project management, quality systems and business improvement.

STREAM THREE CHAIR PHILLIP OW, Board Member, Australasian Supply Chain Institute

PHILLIP OW is a Supply chain optimization and transformation specialist with deep experience in leading cross functional process teams in challenging environment. He has strong process improvement, materials planning and optimization, change management and systems implementation capability across demand planning, supply planning, inventory management, warehouse management, transportation and distribution management. He is a lean practitioner and strong promoter of agile supply chain networks and agile project management methodology for complex and fast changing business environment.

STREAM FOUR CHAIR KEITH CALVERT, Supply Chain Facilitation Sector Director, Entrepreneurs Programme, Dept of Innovation, Industry, Science and Research

KEITH CALVERT has held various leadership positions within the Department’s flagship Business Advisory programme(s) over the past 8 years. He helped establish the Australian Industry Productivity Centre programme in Tasmania in 2008 and continued to manage the programme as State Director through the evolution to Enterprise Connect and then the Entrepreneur’s Programme.In addition to this State Director role, Keith also lead the Enterprise Connect ‘National Tourism Network’, managed Tasmanian and Victoria during the transition to the Entrepreneurs’ Programme and went on to be co-Director of Food and Agribusiness for the Entrepreneurs’ Programme nationally. His current role within the programme is Director of Business Facilitation, which encompasses the the ‘Supply Chain Facilitation’ services. Keith’s private enterprise experience has centred around regional economic development, Food and Agribusiness and the Fast Moving Consumer Goods (FMCG) sector. Career highlights include launching Australia’s first organic infant formula, and being part of establishing two nationally recognised food brands. Keith holds a Batchelor of Science (Aquaculture) (Hons).

STREAM FIVE CHAIR LLOYD HUSSEY, Solutions Consultant, Iptor Supply Chain Systems

LLOYD HUSSEY is the Solutions Consultant for Iptor Supply Chain Systems in the Asia Pacific region and is currently working as the Program Manager for an internal Global Customer Lighthouse Program. Lloyd is an avid futurist, technology, and innovation observer. For Lloyd, the impact of technological changes on our human world is a fascinating aspect of our collective future. Lloyd created his base of knowledge graduating from The University of Waikato (NZ) with a Bachelor’s Degree in Management. Lloyd has worked advising worldwide industry leaders on their biggest supply chain opportunities and challenges for over twenty years. He has deep functional experience leading operations improvement efforts in consumer staples, industrial, heavy machinery and equipment industries. He works with clients to address a range of issues including process and value improvement, cost transformation, strategic supply chain optimization, and Warehouse Management System implementations.

DAY TWO


Session 1 10.40am - 11.20am1 SUPPLY CHAIN STRATEGY 10.40am - 11.20am

CASE STUDY: KUIPERS ENGINEERINGBringing IT and Systems Engineering into the Supply Chain Strategy

MICHAEL KUIPERS, Director, Business Development, Kuipers Engineering

In an age when manufacturing in Australia has been under pressure from low cost imports, Kuipers Engineering have been able to leverage technology to continue providing value to customers and begin to reverse the trend with their first sales into Asia.

MICHAEL KUIPERS has been on the Kuipers team for 15 years in the roles of Production Manager, General Manager and currently as Director, Business Development. Throughout much of this time Michael has had responsibility for both the ERP system and the Engineering systems. He has worked closely with vendors to implement two major ERP upgrades for the business and a CAD system migration from 2d to 3d within the Engineering department. Prior to returning to the family business 15 years ago, Michael gained experience managing supply chain IT and e-commerce projects as a consultant with Focus Information Logistics and Accenture. During this time Michael worked as system architect on the Franklins supermarkets business to business e-commerce portal. Michael holds, amongst other things, a Science degree, a post graduate Computing degree and a Master in Engineering Management, including earning a letter from the Dean of Engineering for his results in systems engineering.

2 TRANSPORT & LOGISTICS 10.40am - 11.20am

CASE STUDY: BARANGAROOCity Precinct Congestion Management at Barangaroo

SHANE MULCAHY, Property Services and Sustainability Manager, International Towers Sydney | Barangaroo

Barangaroo South has fully embraced the MobileDOCK Smart City initiative and demonstrates how benefits of physical investments such as new loading docks can be fully realised through the use of “Smart” innovative technology. This technology optimises receiving operations for all shipments to and from a distribution location and takes into account the type of vehicle, type and quantity of load, individual dock availability and site operations policies.

SHANE MULCAHY has been in the property industry for now 18 years, 14 years of that with Jones Lang LaSalle, experience in the Operations and Engineering division of the business, commencing in large commercial asset management in the Sydney CBD, assets of Australia Square, Darling Park and Cockle Bay Wharf Precinct, 420 George Street and now currently International Towers 2 and 3 and Shared Services. Shane has detailed experience in site set up, from development, construction, commissioning, operation and occupancy. Managing 200,000 sqm of office and shared services space currently, extensive experience in emergency response and logistics planning. In 2015 the role at International Towers was to set up the Shared Service basement area, consisting of 55,000 Sqm.

3 OPERATIONS MANAGEMENT 10.40am - 11.20am

CASE STUDY: NUPLEXSupply Chain Transformation: Delivering financial benefits and increased capabilities in a globalised manufacturer

BRAD HURST, Regional Supply Chain Manager ANZ, NuplexJAMES ALLT-GRAHAM, Partner, GRA Supply Chain ConsultantsSHANAKA JAYASINGHE, Manager, GRA Supply Chain Consultants

Establishing competitive advantage in customer responsiveness and customisation in an increasingly global market. The demand-driven, time phased and integrated vision of Evolution enabled capability to service domestic and global customers cost effectively by leveraging imported and locally manufactured product. The forecasting process enabled strategic procurement initiatives, purchasing of unique long lead time raw materials, levels of automation in replenishment activities, balancing of capacity and labour planning and an S&OP process to drive service outcomes.

BRAD HURST is Nuplex’s Regional Supply Chain manager, based at the company’s Botany site located in Sydney, Australia. He joined Nuplex in September, 2014 and has lead the restructure of the ANZ Supply Chain organisation. Brad took ownership of Project Evolution, a business transformation project which focuses on developing a demand driven and integrated supply chain to deliver a better customer experience and reduced cost. The key elements of the project are demand planning, material requirements planning, sales and operations planning, warehousing and transport. Prior to joining Nuplex, Brad held a number of leadership roles in Supply Chain, Procurement & Business Management in the mining, oil & gas and construction industries. Brad’s tertiary qualifications include: BE Mechanical, University of Western Australia and MBA, Macquarie Graduate School of Management.

JAMES ALLT-GRAHAM joined GRA in 2014 to run the Sydney office having been a senior partner at KPMG. His focus is on utilising his consulting and executive experience to assist clients to improve their strategic and operational performance. For the last 20 years, James has helped organisations in Asia and Australia deliver rapid and sustained performance improvement through the practical application of leading processes, systems and a high performance culture. James has managed large transformation projects and is focussed on delivering tangible business outcomes for his clients. Key Clients at GRA have included – Aldi, BlueScope, Australian Electoral Commission, Pepkor, Queensland Nitrate, Telstra, Trek (Bicycles) Australia, Nuplex and Hunter Douglas.

SHANAKA JAYASINGHE’S mission is to build technological, financial and environmental sustainability into Australian supply chains – marking a positive contribution by reducing waste and increasing national productivity: to connect the dots and stretch the thinking of supply chain strategy in the boardroom. Shanaka is experienced in Supply Chain Strategy & Design, E-Commerce Strategy & Fulfilment, Network Optimisation, Demand Planning, Replenishment, Financial Modelling & Risk Management. He is always in pursuit of the next innovation in supply chain with a view to practically apply such innovations to allow his clients to achieve supply chain competitive advantage.

DAY TWO


4 LEADERSHIP & DEVELOPMENT 10.40am - 11.20am

CASE STUDY: DEPARTMENT OF DEFENCECognitive Decision Support for Defence Logistics and Sustainment

STEVE CANNON, Deputy Director Reform Projects, Capability Acquisition and Sustainment Group, Department of DefencePROFESSOR ELIZABETH CHANG, Professor in Logistics, UNSW Australian Defence Force Academy (ADFA)

“Faceplate” is a project funded by the Australian Department of Defence. It aims to develop a new approach and a new technique to support human performance through a human centred cognitive decision support dashboard, with underlying concept of on-demand data supply chain and intelligent techniques on information fusion of big data sources and gamification. In this presentation the speaker will introduce the “Faceplate” philosophy, idea, conceptual model and underlying scientific methods that support human cognition. The speaker will present the technical details on data supply chain and how it achieves on-demand data and decision support. The presenter will illustrate techniques on the optimal synchronized data abstraction and advanced micro service provision, to provide the right data and information to the right decision maker at the right time and in the right place.

During a 21 year career with the RAAF (1980-2001), STEVE CANNON experienced a great variety of roles in engineering management and technical maintenance prior to migrating to the logistics community. In 2001, Steve departed the RAAF to take up a logistics role with Raytheon Australia supporting the Royal Australian Navy Fleet Air Arm providing logistic support to operators, maintainers and third party contractors. In 2011, Steve was offered a position with the Inventory Reform team within the Defence Materiel Organisation; now Capability Acquisition and Sustainment Group. From 2013, Steve has been focusing on solving data management issues impacting on the logistics community to improve access to data, simplify data integration and improve accuracy of forecasting leading to greater confidence in the decision making process. Steve has proposed a future data management model, Faceplate, to meet the growing business need to integrate multiple data sources in a simple, timely and elegant fashion. His vision is to provide all decision makers within Defence; uniformed, civilian and contractors with access to all the data they need, whenever and wherever they need it, on the device they need it, without impacting the host systems.

PROFESSOR ELIZABETH CHANG leads the Defence Logistics research group at UNSW@ADFA, targeting the key issues in big data management, Defence Logistics and Sustainment, Predictive Analytics, Situation Awareness, IoT and Cyber-Physical Systems, Trust, Security, Risk and Privacy. Professor Chang is well known in the academic world globally for her pioneering work in these areas. In a 2012 article, published in MIS Quarterly vol. 36 iss. 4, Professor Chang was ranked fifth in the world for her research contributions in Business Intelligence. She has delivered 48 Keynote/Plenary speeches largely at major IEEE Conferences and most recent in the area of Logistics, Defence Logistics, semantics, business intelligence, big data management, data quality and the like. Her academic achievement includes 24 Competitive Research Grants including 11 Australian Research Council (ARC) grants worth over $18 million, supervised/co-supervised 42 PhD theses to completion, 21 Master theses and 20 Post-docs. She has published seven authored books, over 500 international journal papers and conference papers with an H-Index of 42 (Google Scholar) and over 9,800 citations.

5 SYSTEMS & TECHNOLOGY 10.40am - 11.20am

CASE STUDY: ONESTEELSupply Chain visibility – a core competency for the digital age and the critical building blocks to achieve it

DAVID MCNEIL, Customer Service & Fulfilment Manager, OneSteel

The ability to provide end to end traceability through globally unique product identification and automatic data capture technologies ensures the Australian Steel industry stays ahead of global competition.

DAVID MCNEIL has over 35 years’ experience in the manufacture, sale and distribution of steel products in the Australian market, and as a result has developed a deep understanding of the complexities and challenges in serving customers across the geographically dispersed Australian and New Zealand markets. As e-Commerce Manager for OneSteel Manufacturing, David’s recent focus is on the ongoing development and delivery of e-commerce solutions for both the internal and external customer base of OneSteel Manufacturing. The essence of the role is about making it easier for our customers to do business. Recent initiatives have covered the full spectrum of processes, from customer self-serve platforms through to full B2B integrations. Key to that work has been the adoption & application of GS1 Identification schemas as the backbone of the master data transactions. This also includes the rollout of standard product tags for OneSteel Manufacturing utilising GS1-128 & GS1 Data Matrix bar code symbology standards. The current initiative to apply GS1 protocols for Transport & Logistics integration presents a unique opportunity for our business to have a comprehensive system solution for our customers and will enable our business to complete the “missing link”. David holds a B.Sc.(Metallurgy) from the University of Newcastle.

Session 2 11.20am - 12.00pm1 SUPPLY CHAIN STRATEGY 11.20am - 12.00pm

The Impact of Robotics on the Job Mutation

FABIEN BARDINET, Chief Executive Officer, Balyo

2 TRANSPORT & LOGISTICS 11.20am - 12.00pm

CASE STUDY: DHLThe Rise of eCommerce is Changing the Game – Who Really is the Customer?

JASON STEVENS, Vice President, Fulfillment, DHL eCommerce Asia Pacific

Globally we have seen eCommerce progress rapidly from how we buy our groceries to buying footy boots for the kids upcoming first season on the pitch. This has changed the channels to market, empowered the consumer to the point where social media means every

DAY TWO


purchase has implications that are positive, neutral or potentially harmful through a bad review that could go viral. The Supply Chain is the first touch as the raw materials are procured to the final mile where the consumer signs on glass or elects the many options that are now available on how the goods are received or collected. DHL are across all the elements of the eCommerce supply chain and supporting technology experience and will discuss what is happening in terms of the impact to the supply chain providing examples of how customers are embracing the challenges faced in this critical route to market.

JASON STEVENS is Vice President, Fulfillment, DHL eCommerce Asia Pacific, a division of Deutsche Post DHL Group (DPDHL). In this role, he is responsible for leading and steering the development and growth of Fulfillment solutions for the rapidly growing e-commerce business in Asia Pacific. Jason is a proven expert in logistics, supply chain and technology with over 20 years of industry experience covering multiple regions throughout Asia, USA, Middle East and Europe. Jason is not a stranger to DPDHL Group, having been with DHL Express for over 14 years covering various functions such as Operations, Product Management, Regional Sales and Consultancy and Commercial Management. Prior to joining DHL eCommerce, Jason was most recently Working for SAP in the Value Engineering Group and prior to that he worked as the Global Vice President Supply Chain Centre of Excellence and Vice President Supply Chain Malaysia at DKSH and earlier on Global Vice President of Logistics and Network Transformation in Schneider Electric and Chief Commercial Officer Asia Pacific at YCH Group. Jason has completed executive programs at Henley Management College. He has lived in multiple countries and is now based in Singapore at the DHL eCommerce regional office.

3 OPERATIONS MANAGEMENT 11.20am - 12.00pm

CASE STUDY: WOOLWORTHS Building a high productivity Supply Chain through Product Flow-Path Optimisation

GREG BECROFT, Head of Processes, Woolworths Limited

Through the creation of a Supply Chain ‘Centre of Excellence’ and the use of Innovative technology Woolworths has been able to identify and improve service from its already highly efficient Supply Chain. The process of moving your products from supply through production and eventually distributing them out to customers or stores presents a myriad of choices. The collective set of these choices makes up a product’s flow-path through the supply chain. Modeling these flows can provide you with a total landed cost or total cost-to-serve for each product. Modeling all the alternative flow options and using smart algorithms to determine the best choice can lead to significant cost reductions. Woolworths’ 50,000+ SKUs can be moved through its Supply chain network that includes 2 National DCs, 17 Regional DCs and Direct to Store options. In addition products can be short shelf life, chilled, or frozen. By modelling and then Optimising for each product and its anticipated demand, Woolworths has been able to significantly decrease Inventory holding and handling costs whilst improving Cost to Serve to its stores.

GREG BECROFT is the Head of Process for Woolworths Group Supply Chain. His role at Woolworths combines more than 19 years retail experience, responsible for Process, Strategy, Business Architecture and Analytics of Woolworths Supply Chain. He has spent the last 3 years leading the design of business transformation for Woolworths Group Supply Chain. During this time Greg and his team looked for new ways of working across replenishment, store operations, vendor relationships and supply chain to deliver a more nimble and efficient end-to-end supply chain that enables the business to meet customer needs.

4 LEADERSHIP & DEVELOPMENT 11.20am - 12.00pm

CASE STUDYInside the Mind of the Chief Supply Chain Officer

AIMEE WILLIAMSON, Executive Director, Russell Reynolds Associates

The role of the Chief Supply Chain Officer seems to grow in complexity and strategic relevance with each passing year. CEOs and boards today want leaders who are fully accountable for the global end-to-end supply chain, from product innovation to product delivery. The proliferation of digital technologies across industry sectors and regions is requiring an even further expansion in the CSCO’s role. Several prominent companies have even considered tapping leaders with specific global supply chain experience for the CEO role. This study looks at the leadership and behavioural attributes of CSCOs, compares regional supply chain leaders with those who have a global responsibility. The study shows how CSCOs are different from other executives as well as from CEOs, and what route CSCOs have taken in the past to step up to a CEO role.

AIMEE WILLIAMSON is a business psychologist and member of Russell Reynolds Associates’ Leadership and Succession Practice, advising clients and providing insight in the areas of executive hiring, succession planning, leadership development, and the alignment between business strategy, culture and people. She leads the Practice in Australia and is a member of the Asia/Pacific team. Aimee has more than 15 years of leadership assessment and talent consulting experience, and has worked with clients across a broad range of industries in Australia, and throughout Asia/Pacific. Prior to joining Russell Reynolds, Aimee engaged with clients in the areas of organisational capability, leadership development and talent management via her own consulting firm. Previously, Aimee spent seven years with SHL Group (now CEB), initially as a consultant and senior leader in Australia, before moving to Singapore where she was Vice President, Products for Asia/Pacific and later Managing Director, Asia. Aimee began her career in Human Resources, working with UBS and the Australian Government. Aimee has presented at numerous conferences with a focus on leadership, talent development and psychometrics, including the World Human Resources Conference, the Australian Industrial and Organisational Psychology Conference, the Society for Industrial and Organisational Psychology and the International Test Users Conference. Aimee holds a B.A. (Hons) in Psychology and Master of Organisational Psychology from Macquarie University. She also holds an M.B.A. from the Australian Graduate School of Management.

DAY TWO


5 SYSTEMS & TECHNOLOGY 11.20am - 12.00pm

CASE STUDY: HEADLAND MACHINERYLeveraging business management technology to be agile, increase productivity and innovate

IAN GILLANDERS, Storage Manager, Headland Machinery

Learn how Headland Machinery a wholesale distributor of specialist machining tools across Australia & New Zealand, a second generation family business, increased productivity, reduced costs, enhanced the customer experience, diversified and continued to grow, during challenging times in the manufacturing industry. Headland Machinery invested in a new core business management platform and field service management application that enabled its business to be more agile, better manage its supply chain enterprise down to a unit and cost level, whilst providing a higher level of service to its customers, as well as enabling the owners to diversify into new product lines, regions and other businesses, constantly innovating and creating. The outcomes will be shared.

With over 20 years of experience working in Business Strategy, IAN GILLANDERS understands business needs and has a wealth of knowledge about how Hänel vertical lift storage systems and the benefits they bring. As National Machinery manager at CPI for 6 years and then General Manager at Ferrostaal (a large German company with over 6500 staff worldwide) for also 6 years, Ian is now Storage Manager at Headland Machinery. In both selling of equipment and working in Production and Operations Management he has been exposed to the whole process with Mail houses from machine operation, data manipulation, production management and operation management.

INTERNATIONAL KEYNOTE PRESENTATION 12.00pm - 1.00pmMyths, Misconceptions & Absurdities: Misadventures in the World of Supply Chain Management

DR STEVEN MELNYK, Professor of Operations and Supply Chain Management, Michigan State UniversityCOLIN SEFTEL, Trainer and Consultant, PSQ CC South Africa

Supply chain management has become increasingly more important to business strategy, but unfortunately, it is plagued by various myths, misconceptions and plain lies that are commonly assumed to be truths and treated as such. The result is that we often see some supply chain management tools and practices being incorrectly applied, resulting in poor performance. This presentation exposes some interesting myths and misconceptions, their effect on the supply chain, and the correct practices which could be used in their place. The presenters will also explore the underlying causes for these misadventures. Included in the discussion are such widely-used practices as Economic Order Quantity, Safety Stock, Supplier Payment Policies, Performance Measurement systems, Best Practices and Change Management, which are shown to cause undesirable outcomes.

DR STEVEN MELNYK is Professor of Operations and Supply Chain Management (Ph.D. – The Ivey School, University of Western Ontario, 1981) at Michigan State University. He is an active researcher with 17 co-authored books on operations and supply chain management and over 90 refereed research articles. His research interests include supply chain and design, metrics/system measurement, responsiveness supply chains, supply chain design, sustainability, and strategic supply chain management. Dr. Melnyk is an active researcher whose articles have appeared in over 90 international and national refereed journals. Dr. Melnyk sits on the editorial review board of numerous academic refereed journals. He is a sought-after speaker both nationally and internationally. Currently, Dr. Melnyk is a member of the APICS (USA) Board of Directors for 2016.

COLIN SEFTEL is a trainer and consultant with PSQ CC in Cape Town, South Africa. He has had 20 years hands-on experience as an operational manager with Petrel Engineering, a manufacturer and major exporter of marine equipment. He graduated with a B.Sc. (Engineering) from the University of London and is certified CFPIM and CSCP by APICS (USA), and CDDP by ISCEA. He has been a consultant to various companies and regularly presented APICS training courses since 1994, initially on a part-time basis, then full-time from 2009. He served on the APICS (USA) Board of Directors from 2013-15 and is currently a director of SAPICS (South Africa).

LUNCH 1.00pm - 2.00pm

Sponsored by


PAPER: Designing networks to support tailored supply chains

DEBORAH ELLIS, Partner, Gattorna Alignment

Supply chain network design projects, and using modelling tools to support such projects, are now more common and more feasible. But the key question that should be asked at the beginning of such exercises – ‘what are we designing to achieve’ – is often overlooked. This presentation will look at the steps needed to make the ‘big’ decisions – such as facility location and sourcing strategy, in a more considered and cross-functional way, to enable the business to deliver tailored supply chains that align with the what our different types of customers’ value, rather than providing a ‘one-size-fits all’ solution. Case Studies of Gattorna Alignment projects from three dissimilar industries: industrial, fashion and grain handling will be used to illustrate the argument.

DEBORAH ELLIS is a partner at Gattorna Alignment, and has been a logistics and supply chain consultant for over twenty years. Prior to this she managed logistics operations for Master Foods and in Swire companies. As a consultant she has led strategy and network design projects in Australia, Asia, Europe, and North and South America; and across diverse industries including agriculture (grain and red meat), banking (cash distribution), consumer goods, industrial, mining and even high-end fashion! Recent clients include Schneider Electric (with projects in Australia, China, Brazil, India and the US), CBH Grain, Meat and Livestock Australia (MLA), Unilever, Shell and Ralph Lauren.

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PAPER: How scheduling software can deliver market advantage

JOOST BEKKER, Business Development Director, PTV Group

The new generation of software solutions for vehicle scheduling and route optimisation can assist businesses to remain competitive in the logistics industry. The Australian logistics industry is facing new challenges and profit margins are under pressure. The two greatest challenges have been identified as increasing cost pressure and growing customer demand (service). These topics can be dealt with through standardisation, and above all, digitalisation and automation of work processes. In this presentation we will focus on final mile delivery management and demonstrate how software solutions for vehicle scheduling and route optimisation will support the industry to overcome these challenges.

JOOST BEKKER has over 20 years of experience in supply chain management and distribution planning solutions. He is a Master of Industrial Engineering and Management Science from the Eindhoven University of Technology with a specialisation in Logistics. The native Dutchman gained international experience both working in operations as well as in consulting. For twelve years he operated as A to B Consultancy, a logistics consultancy based in the Netherlands, and gained an in-depth understanding of how operations can benefit from software solutions and how to make that work. Now based in Sydney, he is in charge of business development for PTV Group’s logistic solutions in the Asia Pacific Region.


PAPER: Developing a Leading Edge Operations & Supply Chain Strategy in a Global Environment

DAVID HINCHMAN, Principal, Hinchman Consulting, LLC

Developing a Leading Edge Operations & Supply Chain Strategy in this ever changing global environment is paramount to the success of your business. What has worked in the past, probably will not be the winning combination for tomorrow. If you face changing business needs, mounting competition, expanding markets, extended supply chains, you are ripe for a fresh perspective on how to develop your plan. This presentation will help lead you through how to develop the winning strategy for your products.

DAVID HINCHMAN is Principal, Hinchman Consulting, LLC (John Deere Retired - 39yrs) – APICS CPIM Instructor, APICS Corporate Finance Committee, SAU Operations & Supply Chain Advisory Board. Prior: Led John Deere’s Quality & Production System for Supply Chain, Order Fulfilment and Lean Manufacturing globally. Previous Leadership positions: Operations, Manufacturing Engineering, Supply Management, IT SAP, Production Planning, and Order Fulfilment. Lead & Teach: APICS CPIM across JD, Operations & Supply chain courses globally, APICS Corporate Advisory Board, Speaker & Workshop leader at several International conferences including past several APICS International conferences, APICS 2015 Shanghai, IBF London & Amsterdam, SAPICS Sun City 2015 & 2016. Education: BS Industrial Engineering - Illinois, MBA Iowa, CPIM, JD Six Sigma Black Belt, Executive Education - MIT, Dartmouth, & Purdue.

4 LEADERSHIP & DEVELOPMENT 2.00pm - 2.30pm

PAPER: Managing supply chain change successfully

KAREN LIVEY, Co-founder and Director of Global Institute of Training and Presenting

Organisations are demanding more of their supply chains. It is being recognised that a well-managed supply chain can save time and money and build a solid reputation with their customers. However, to meet these demands, supply chains have to be adjusted, processes changed and systems updated. To introduce these changes, the people at the sharp-end have to make these new modifications happen and work for the organisation. For many organisations, this can be a slow, painful process with return on investment being lower than expected as time taken to implement is longer than planned. It is not easy to re-condition people to accept these changes, but using these techniques, implementation can be much less painful and successful. Effective application of change management can increase the success rate of a new project to as high as 96%, reducing the risk of failure. This presentation will show how team leaders and managers can work with their teams to support and commit to the changes.

KAREN LIVEY is passionate about facilitating new team cultures. Through her dynamic teachings and unique outlook on learning, her clients always leave excited and ready to implement changes leading to long term sustainable transformations. With over two decades of presenting, facilitating and leading workshops, plus having real-life experiences, Karen’s view of creating opportunities is radically different. She appreciates how important it is to develop yourself from the inside out and present yourself in a confident, engaging manner. Karen is sometimes referred to as the “Sassy Lady” for her ability to engage with individuals in a lively and bold way to bring out the best in people. She is known for her practical, street-smarts style creating a fusion of real-life stories and conversational techniques that connect with her audience at an individual level. As a Certified Expert Presenter (CEP), an accreditation with the Global Institute of Training and Presenting, Karen has thrilled her audience through learning how brain science can help them work smarter. She incorporates this cutting edge knowledge and blends it to formulate simple and practical ways to use it in the workplace. Relationships are important to Karen, and she believes collaborating with her clients gives the best possible results for everyone to achieve their expected outcomes. Karen has sat on various National Boards and has been recognised for Outstanding Leadership from the International Women’s Leadership Association, as well as being a member of Stanford Who’s Who.


PAPER: Key Warehouse Technology Trends

STEPHEN LAKEY, Consultant - Supply Chain & Logistics, Gamma Solutions

The fact is that small increases in warehouse efficiency through smart technology deployment can add up to big savings through greater efficiency and inventory accuracy. This presentation will outline the latest trends in warehouse technology as we go on a virtual tour

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from receiving to shipping. The audience will be provided a glimpse of what the future warehouse may look like and we will compare the different technology methodologies available so that the audience can make an educated decision when choosing hardware for their Warehouse Management System.

STEPHEN LAKEY is a senior supply chain & logistics consultant at Gamma Solutions, and focuses on helping clients identify the best approach to solving challenging technical and business problems. Stephen joined Gamma Solutions in 2009, and since that time has worked extensively with companies to gain efficiencies in their supply chain, Transport & Logistics & field service activities. Stephen has been a strong advocate for the importance of integrating customer service at all levels within an organisation.


PAPER: Supply Chain Facilitation

BRYAN MORONEY, Business Facilitator – Innovation Programmes, AusIndustry

This presentation will cover what Supply Chain Facilitation is, and the end to end process. And discuss: • What is in it for the key Buyers within the supply chains• What is in it for the suppliers within the supply chains, and• The types of recommendations made to suppliers and the improvement measures implemented

BRYAN MORONEY, with over 20 years’ experience in management and facilitating business improvement, Bryan has managed projects with groups of businesses of all sizes in the resources, manufacturing, food and beverage, energy efficiency, water, waste, tourism and agribusiness sectors. This has involved partnering with mining, utility and energy companies, industry associations, and not for profit organisations to develop strategies aimed at improving business performance in regional and sectoral supply chains. Bryan has worked in both the public and private sectors specialising in stakeholder and government programme management. Bryan’s recent work has specialised in understanding and reporting on supply chain relationships and how firms are performing within their specialisation. This knowledge is used to promote business growth and develop collaborative strategies that improve value chain participation. Duties and roles have included destination marketing, industry development, stakeholder engagement, board director, regional economic and tourism development, foreign direct investment, SME capability enhancement, and executive officer.


Transport and Logistics in 2030 - the trends that will change the game

BRETT WISKAR, R&D and Innovation Director, Wiley


PAPER: Augmented Reality in the Supply Chain

MICHAEL KEMENY, Director Sales and Marketing ANZ, KNAPP

This presentation will examine: • What is Augmented Reality all about? • How far has this technology developed; are there some examples of best practice? • What are the implications for Augmented Reality in the logistics industry especially in the warehouse? Including discussions with examples of: Pick by Vision – optimised picking, Vision order checking, manual or automated solutions, Maintenance improved by vision technology, Reduce down time and improve availability and Reduced training costs.

MICHAEL KEMENY started his business career in Austria with a targeted focus on telecommunications and software management and functionality implementation. After Michael completed a bachelor degree in Marketing and International Business Relationships and a master degree in Internet Technology & Software Design he started at Knapp as a Solution Engineer and Project Manager, where he was able to further his skills and became responsible for the Chinese and Australian market. Currently Michael is the Director of Marketing and Sales for Knapp in Australia and New Zealand, where he is passionate about warehouse process optimisation and warehouse automation to stay level with rapidly growing and advancing expectations of customers and the market. Professionally Michael is known for identifying opportunities and rapidly converting into business results. With deep Supply Chain and Automation Solution know-how, Michael also has a proven record of accomplishment, developing Supply Chain strategies and execution of automation solution improvements.

4 LEADERSHIP & DEVELOPMENT 2.30pm - 3.00pm

PAPER: Improving Collaboration & Profitability: How a Lack of Organisational Trust Increases Costs and Decreases Speed

MARIE-CLAIRE ROSS, Chief Corporate Catalyst, Trustologie

In today’s rapidly changing world, leaders with a good grasp of trust – who know how to judge, build and rely on it - have an enormous competitive advantage. Yet, few business schools teach this valuable skill. Trust is essential. Without it, social groups can’t function properly. Without trust, you generate a dysfunctional organisation and team.As a leader, one of your most important tasks is to gain the trust of employees and other departments to come and work with you on a project. But it’s not easy. A recent study found that around half of employees say they don’t trust their manager. This means employees won’t commit to the vision and share responsibility for results, which stymies execution and change. This presentation will discuss:

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• The business case for trust• Key low trust indicators in an organisation• 3 strategies on how to build trust in an organisation

MARIE-CLAIRE ROSS is a workplace sociologist, author, speaker and consultant. She started her career studying people and organisations at market research companies and worked alongside well renowned advertising agencies to test communication campaigns. Marie-Claire then co-founded and led the video production agency, Digicast Productions, for 14 years where she worked with companies such as Domaine Chandon, CFA, CSR Viridian and Murray Goulburn to improve their marketing or staff induction training. She is also the author of the highly acclaimed book Transform Your Safety Communication that reached number three on Amazon. Now, Marie-Claire Ross is Chief Corporate Catalyst at Trustologie. Marie-Claire helps companies measure trust across their organisation to pinpoint the areas that need a trust overhaul. She undertakes workshops, leadership communication coaching and consulting to help improve productivity and collaboration. Marie-Claire has also been interviewed in BRW magazine, FM Magazine and on “Technology Behind Business” for Sky Business News.


PAPER: Heat: Destroying LEDs and ROI: Technology performance and longevity in an increasingly digitised and hot Australian industrial environment

SAMUEL REDMOND, Head Of Business Development, Green Earth Energy

The transition to increased automation, intelligent LED lighting and the burgeoning Industrial Internet of Things (IIoT) is driving increased electronics into the industrial and warehousing landscape. Electronic equipment is subject to degradation from heat and the Australian industrial sector provides some extreme thermal operating environments. With an Industrial Internet of Things (IIoT) vantage point and a unique set of data and insights from a leading IIoT industrial lighting platform, we will examine actual Australian operating conditions and equipment degradation, as well as look at design, control and implementation approaches to mitigate the accelerated ageing effects of heat and system characteristics enabling long term durability.

SAMUEL REDMOND is the Head of Business Development for Greenearth Energy (ASX: GER), a cleantechnology company with businesses focused on the Industrial Internet of Things and renewable energy. Mr Redmond has 15+ years of technical, commercial and advisory experience, across the aerospace, automotive, government and NGO sectors including work with Airbus, Boeing, GM Holden, Lockheed Martin and Northrop Grumman.

AFTERNOON TEA 3.00pm - 3.40pm

Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION 3.40pm - 4.40pmDigital Disruption or Distraction? Lessons learned from Silicon Valley’s original start-up

PAUL MULLER, Vice President Strategic Marketing, Hewlett-Packard Enterprise

PAUL MULLER leads global strategic marketing within the Software business at Hewlett Packard Enterprise where his team is instrumental in developing and shaping the strategic priorities for the world’s leading technology consumers and influencers with a particular focus on business/IT strategy alignment and organisational change.Prior to this appointment, Muller successfully lead HP’s software sales and marketing business in the Asia Pacific & Japan region.An old dog who’s constantly learning new tricks, Paul’s career in Information Technology spans over 20 years encompassing R&D, professional services, sales and marketing.Prior to joining HPE, held a variety of roles at start-ups as well as being the principal of an IT services practice. In his spare time Paul enjoys SCUBA diving and the irony of nurturing his vinyl record collection in an increasingly digital world.

PANEL DISCUSSION 4.40pm - 5.40pmIndustry Disruption and the implications for the Supply Chain

Moderator: MICHAEL MCGRATH, Director, Sales and Operations - Drake International (Australia)

Panellists: PAUL MULLER, Vice President Strategic Marketing, Hewlett-Packard EnterpriseDEANNA LOMAS, Chief Supply Chain Officer, Super Retail GroupFABIEN BARDINET, Chief Executive Officer, Balyo

We know that disruptive innovations create a new markets and value networks and eventually disrupt existing markets and value networks, displacing established market leading firms, products and alliances. These disruptions have significant impact on the supply chain and future development and strategies in this domain.

MICHAEL MCGRATH holds over thirteen years’ experience across the Australian, South African and Canadian human resources and recruitment industries, he possesses a broad understanding of the international staffing industry, candidate trends and global best practice. During his twelve years’ tenure within the Drake International conglomerate, Michael has held responsibility for driving the performance of teams across Australia, Canada and South Africa. Working directly with the Drake International Global Chairman, Michael’s executive oversight has been vastly spread across the areas of Sales, Business Development, Account Management,

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Operations, Finance, Human Resources, Marketing and Organisational Strategy Development. Michael has demonstrated experience, operating across a wide variety of markets and has been in receipt of numerous accolades for his achievements including global awards for his achievements. In his current role as a member of the Drake Australia Executive Committee, Michael is charged with driving the performance of Drake International across all service lines and divisions, across Asia Pacific.

SIOBHAN LANCASTER is the CEO and Founder of Instatruck, the recent finalist for 2016 WA Innovator of the Year. Instatruck is a new “on-demand” truck matching business launched in Perth and soon to be launched in Sydney. Siobhan’s brainchild Instatruck was born out of solving a real problem; moving bulky items around cities at short notice, while getting owner operator truck drivers more work, and finding customers the right truck quickly. The Instatruck system provides a simple, efficient and innovative solution for both owner operators and customers alike. After launching in mid 2016, Instatruck has experienced rapid growth and has partnered with major brands, connecting truck drivers and customers with successful deliveries daily. Prior to working at Instatruck, Siobhan held several senior executive positions in ASX listed resource companies. She was Company Secretary Corporate Affairs for Extract Resources and was instrumental in its sale to CGNPC-URC for $2.2b in 2012. Siobhan started her career as M&A / Corporate Lawyer for Allens Arthur Robinson (now Allens Linklaters).

DEANNA LOMAS - Reporting to the Group Managing Director and CEO, Mrs Lomas was appointed as the Chief Supply Chain Officer at Super Retail Group in November 2016 with responsibility for the Group’s supply and distribution operations. Deanna joined Super Retail Group from Telstra where she was the Director of Supply Chain primarily responsible for the $3BN consumer product supply chain. Prior to Telstra, Deanna was with MMG, a mining company with operations in Australia, Africa and Asia, where her role accountability included leading the centralised global team supporting the in-bound and out-bound goods and services supply chain. Deanna was accountable for supply risk management, commercial & operational planning, inventory and warehouse operations. Mrs Lomas has also held a variety of roles with BP in the Refining, Lubricant, Bitumen and Aviation businesses. Her last role at BP was a global role reporting to the Strategy & Portfolio Director responsible for evaluating partnership opportunities for alternative aviation fuels and the commercialisation of emerging technologies. Mrs Lomas holds bachelor degrees in Engineering, Business and Arts and a Masters of Business Administration completed at Melbourne Business School. Mrs Lomas is a Graduate of the Australian Institute of Company Directors a Fellow and Engineering Executive with Engineers Australia and has completed executive programs in the USA at Kellogg School of Management, Massachusetts Institute of Technology and WHU School of Management in Germany.

FABIEN BARDINET is a big technology and innovation enthusiast. Before joining Balyo, Fabien served as a vice president at Aldebaran Robotique, a specialized humanoid robotic firm, where he worked alongside its founder, Bruno Maisonnier. For six years, Fabien participated in the development of this world champion by managing Operations until the company got sold to a Japanese Industrial. In 2012, Fabien founded a start-up on connected objects.Fabien Bardinet loves to travel and work hard where opportunities are. After graduating from L’Escouade school of Tours, he started his career in auditing and joined Cora in Hungary as a Deputy Director to the Administrative and Chief Financial Officer. He then joined the Sofinco Group and the international management team where he was in charge of developing the business in Hungary, Greece, Morocco and the Netherlands from 1998 to 2005. He succeeded in this role while launching on the side a family business in the hospitality management and touristic field.Appointed CEO of Balyo in 2013, he sees Balyo as “a technology allowing the launch of highly flexible robots at incredibly low costs”. Fabien believes that the Balyo innovative technology stands as a breakthrough innovation and a source for highly competitive profits while significantly maintaining the employment rate in France.

CLOSING REMARKS FROM CHAIR 5.40pm - 5.50pm

SMART 2017 AWARDS 6.30pm

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AUSTRALASIAN SUPPLY CHAIN INSTITUTE (ASCI)Established in Australia in 1963 as a not for profit organisation, apicsAU, now trading as Australasian Supply Chain Institute (ASCI), facilitates and enables the development and professionalisation of the Australasian Professional Supply Chain Community. ASCI provides formal education programs, site visits, research, industry presentations and peer learning to its members with a range of opportunities to enrich and grow professional supply chain performance and competence. ASCI is a Premier Channel Partner of APICS and offers APICS certification programs in Australia, as well as other international supply chain management certifications. ASCI membership is available to individuals and provides access to educational programs, a network of industry professionals, real-world learning opportunities, resources and social media networks.Please visit www.asci.org.au for more information about our memberships and programs.

ASSOCIATION PARTNERS

ACIT The Australian Chamber of International Trade is now represented as apicsAU’s International Trade Special Interest Group and is free to join to share inbound and outbound trade expertise through networking events, online forums and short courses. Join at www.apicsau.org.au/interest-group/international-trade.www.apicsau.org.au/interest-group/international-trade

LOGISTICS EXECUTIVE Logistics Executive Group is the acknowledged industry leader providing a suite of whole-of-lifecycle business services including Corporate Advisory, Executive Search and specialist Supply Chain and Logistics Training.www.logisticsexecutive.com

THE LOGISTICS & SUPPLY CHAIN MANAGEMENT SOCIETY The Logistics & Supply Chain Management Society is the regional professional body for Logistics practitioners. Practically all areas of the Logistics spectrum are represented in the Society. Shippers, Freight Forwarders, Academics, Students, Carriers, Personal Effects Movers and other individuals and organisations form our core. With an emphasis on commercial experience and expertise we are the lead platform for the development of Logistics in the region and work with our members, government, organisations and professionals in raising the profile and expertise through a range of activities. The Society was formed by Logistics professionals with the following objectives:• To promote professional development of Logistics and Supply

Chain Management;• To serve as a resource centre for its members and parties

interested in Logistics and Supply Chain Management;• To serve as a resource centre and focal point that demonstrably

reinforces Singapore as a regional Logistics and trans-shipment hub; and

• To advance, study and disseminate techniques and applications on Logistics and Supply Chain Management.

www.lscms.org

WISTA WISTA is the international networking organisation working to promote and support women in international shipping and supporting industries. WISTA Australia holds regular educational and networking events for its hundred or so members across its five state chapters.www.wista.net/au

GOLD SPONSORS

DEMATIC Dematic is a leading supplier of automated technology, software, and services to optimise the supply chain. Dematic’s solution portfolio is designed to meet the demands of an ever-changing logistics and supply chain landscape. In addition to integrated materials handling systems, Dematic delivers AGVs, logistics IT, ColbyRack storage solutions, and nationwide customer support. With over 50 years in the business in ANZ, we have the technical foundation, multi-industry knowledge, and track record to give our customers a competitive edge. Dematic has a worldwide knowledge network consisting of almost 6,000 associates in 24 countries. It employs more than 500 people in ANZ/ASEAN, with around 400 based at the regional head office in Sydney. Our successful track record is evident in more than 10,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors. Dematic has supported Smart Conference since its inception and is proud to be a 2017 Gold Sponsor, promoting thought leadership in materials handling. www.dematic.com.au

DEXION Dexion is a global leader in materials storage solutions. Solving the materials handling challenges for a diverse range of customers from the office through to the warehouse. With over 70 years’ experience and operations throughout Australia, New Zealand, Asia and the Middle East, Dexion provides a seamless integration of the world’s best practice products and management systems to reflect the best in safety, space optimisation, security, and profitability. We also provide customised training, state-of-the-art design tools, active research and development, rigorous product testing and after sales service and support. Dexion employs over 500 highly skilled staff and operates a global network of independently owned franchises and supply centres. www.dexion.com.au

SILVER SPONSORS

DSI DSI® is the digital supply chain platform company that creates mobile-first and cloud supply chain solutions for the digital economy. We continually immerse ourselves in our customers’ business challenges, regardless of their industry or specific supply chain needs. Equipped with that knowledge, we create and deliver world-class technology solutions that enable DSI customers to run their businesses more efficiently, drive sustainable growth and make customers for life.www.dsiglobal.com

Smart Expo - Sponsors & Supporters


GRA SUPPLY CHAIN CONSULTANTSGRA is Australia’s premier, expert consulting firm specialising in supply chain strategy, planning and execution. We offer consulting, professional services, systems, training and education, and benchmarking across a broad range of industries. Over the last two decades we have worked with more than 200 companies, identifying savings in excess of ten billion dollars.Typical benefits for our clients include: - 20-40% inventory investment reduction- increased service levels ranging up to 99.9%- 10%-15% reduction in supply chain operating costs- 5%-20% spend management savings- the ability to fund business initiatives from operating cash flow (OCF) improvements - improved return on capital employed (ROCE) - a minimum 3:1 ROI (10:1 to 30:1 typical.www.gra.net.au

INFOR Infor is an enterprise software provider and strategic technology partner for more than 90,000 organisations worldwide. Our software is purpose-built for specific industries, providing complete suites that are designed to support progress—for individuals, for businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the power of ideas to

drive significant positive change. We have offices across Australia and New Zealand delivering strategic plans, solutions and services to a range of customers. We are proud to be a silver sponsor of Smart 2017 and are showcasing our industry-aligned Supply Chain Management suite including:• Sales and Operations Planning• Supply Chain Planning• Supply Chain Execution• Warehouse management• Global supply chain networks.www.infor.com

KPMG KPMG is a global network of professional firms providing Audit, Tax and Advisory services across numerous industries. Our experienced professionals work with organisations to understand the effectiveness and improvement potential within their end-to-end supply chain and distribution networks, supported by our Global Centre of Excellence. Our people combine strong technical capabilities and relevant industry experience to provide practical, useable advice. We offer timely and practical advice to assist your business in helping achieve your goals. KPMG is proud to sponsor the Smart Conference 2017 and looks forward to meeting delegates at this important industry event.https://home.kpmg.com/au/en/home.html


SPONSORS

BALYOCreated in 2005, Balyo designs, develops and markets totally innovative handling robots. Thanks to its navigation technology, unique inside buildings, Balyo transform standard forklift trucks into standalone intelligent robots, capable of working alongside human operators. The technological breakthrough introduced by Balyo has permitted fleets of robots to navigate in warehouses or in factories without any additional infrastructures. In 2015, Balyo, a company of 80 employees, signed a partnership agreement with the European leader in material handling, Fenwick / Linde, and in 2016 with the American specialist in material handling Hyster / Yale for the common commercialisation of unique ranges of intelligent robots.www.balyo.com

CHAINALYTICS Chainalytics is a recognised global leader in supply chain consulting, analytics and market intelligence. Their mission is simple: To help companies capture the maximum value from their supply chain.With end-to-end supply chain expertise, Chainalytics supports supply chain transformation at every planning horizon - strategic, tactical and operational - and across multiple domains. Their specialities include: Supply Chain Design, Sales & Operations Planning (S&OP), Logistics Operations, Transportation, Service Supply Chain and Packaging Optimisation.Their core differentiation is their Fact-Based Decision Making approach - employing specialised knowledge, proprietary content, and powerful technologies to support decision-makers with objective insight.www.chainalytics.com

JOHN GALTSince its founding in 1996, John Galt Solutions has built a proven track record of providing affordable, automated forecasting and inventory management services for consumer-driven supply chains. We have an unmatched ability to configure tailored solutions for customers, regardless of size or business challenge, that save both time and money by compressing implementation periods and delivering intelligent information that positively impact your bottom line. Not only do we provide these great solutions, we also deliver expert training and consulting services designed to take you from building your forecast to creating a comprehensive S&OP planning process.http://johngalt.com

LAMSONEstablished in 1898 and proudly Australian owned, Lamson are a provider of material handling solutions and cash security and handling products. The Lamson pneumatic tube systems are known worldwide in health, retail, hospitality and many other markets. Our robotic and automation products, including Autonomous Mobile Robots, RFID and Automated Vertical Storage Solutions are leading technologies with innovative integration. Our team include mechanical and electrical engineers, programmers, mechatronic professions to provide the ultimate solution for customers. Lamson are committed nationally with fully staffed branches and have local professionals in each state.www.lamson.com.au

LEXIANLexian Solutions (Lexian) is pleased to once again to be associated with the Smart Conference through our sponsorship of a coffee station. The Smart Conference is the premier supply chain conference within Australasia and Lexian looks forward it being hosted at the new conference facilities at Darling Harbour in Sydney in March 2017.Lexian was established in 2000 as a Centre of Excellence in Supply Chain Management. Lexian is a privately owned company offering a wide range of technology and supply chain management consulting services. Our team of experienced specialists utilises a diverse range of methodologies and leading edge technologies focussed on delivering implementable supply chain solutions to organisations and major events across the globe. Lexian is the world’s only supplier of integrated logistics event management software. Lexian is also Australia’s leading user of supply chain optimisation software and is a re-seller and user of the world-leading Llamasoft software.Please join us for a coffee at The Smart Conference in March 2017 in Sydney. The coffee is on us!www.lexian.com.au

LOGILITYWith more than 1,250 customers worldwide, Logility has been a leading provider of collaborative supply chain optimization and advanced retail planning solutions for over 20 years. Logility Voyager Solutions™ help companies of all sizes realize substantial bottom-line results in record time in areas including: demand, inventory and replenishment planning; Integrated Business Planning (IBP); advanced analytics; Sales & Operations Planning (S&OP); supply and inventory optimization; manufacturing planning and scheduling; and merchandise planning, assortment and allocation. For more information, call +61 (0) 2 9911 4029. We look forward to seeing you at the Smart Conference & Expo 2017!www.logility.com

MYFREIGHTMyfreight™ is again pleased to be a part of the SMART Conference and Expo in 2017. We have found it to be a tremendous event to showcase our award winning Transport Management System (TMS), putting us face to face with influencers and decision makers who are looking to drive significant cost reduction and efficiencies within their Supply Chain. As the technology sponsor for the event, Myfreight™ has a fantastic opportunity to demonstrate the immediate benefits and ease of implementation of our market leading platform. We look forward to seeing you at the SMART Conference & Expo 2017www.myfreight.com.au

PAPERLESS WAREHOUSING GROUPPaperless Warehousing Group provides Warehouse Management Systems (WMS) with training, support, optimization and integration for food and beverage distributors, FMCG’s, retail operators, 3PLs, and many more. Our flexible and scalable platform enables our customers reduce processing time, improve their warehouse and distribution functions, reduce costs and overcome operational complexity to strengthen their competitive stance. Based and operating in Australia, our software is currently assisting customers in over 12 countries with their warehouse operations.www.paperlesswarehousing.com.au


SICK PTY LTDSICK is one of the world’s leading manufacturers of sensors, safety systems and automatic identification products for Factory Automation, Logistic Automation and Process Automation applications. Whether automating factories or optimising distribution centres or monitoring emissions from a stack, SICK provides cost-effective solutions.Our company has pioneered a long line of industry firsts – such as the first safety light curtain, the first colour sensor, and much more. These innovations provide solutions to virtually every industry application.www.sick.com.au

SSI SCHAEFERWith a group turnover of $3 billion, 9,000 employees worldwide, offices in over 55 countries and 16 production sites worldwide, SSI SCHAEFER is the world’s largest supplier and manufacturer of automated systems and industrial storage solutions for the warehousing and distribution industry. In addition to manufacturing the widest portfolio of storage equipment and plastic containers in the industry, we have a world class offering in automated systems including our state-of-the-art conveyors and automated storage systems, integrated together and managed by our proven and flexible Warehouse Control Software. SSI SCHAEFER manufactures its own automation equipment and maintains over 600 software and IT people in-house. A hallmark of SSI SCHAEFER’S leadership is its innovation and significant investment in research and development. With respect to high

efficiency order fulfilment, SSI SCHAEFER has led the way with its high efficiency Goods-to-Person systems for piece picking and fully automatic robotic palletising solutions for case picking.www.ssi-schaefer.com

VITRONICVitronic state-of-the-art machine vision systems smooth the way for high-performance automation and ensure a seamless and efficient flow of goods. The latest technologies help to optimize processes, significantly reduce costs and increase output.Vitronic are working with their customers to optimize quality and profitability in the field of industrial production. Their machine vision systems see and measure two and three dimensionally, inspect quality, monitor production processes and enable automated handling. Vitronic supply machine vision systems to the broadest range of customers – from automotive manufacturers through solar cell producers to the pharmaceutical industry.Vitronic customers in the material flow, parcel logistics and mail order sectors seek to optimize their logistics processes by automatically recording product, parcel and customer-related data. This includes not only the identification of addresses, barcodes, 2D codes and customer-specific codes but also online volume measurements and shipment weighing. This information helps customers to optimize internal sorting, storage and distribution activities.www.vitronic.com

03 9421 461102 9810 0229

MELBOURNE SYDNEY BRISBANE CANBERRA

EXPERT CONSULTANTS IN SUPPLY CHAINSTRATEGY, PLANNING & EXECUTION

WE OFFER CONSULTING & PROFESSIONAL SERVICESTRAINING & EDUCATION

BENCHMARKING ACROSSA BROAD RANGE OF INDUSTRIES

WE TURN SUPPLY CHAINS INTO A COMPETITIVE ADVANTAGE

[email protected]


© 2017 KPMG, an Australian partnership. All rights reserved. VIC N15136ADV

A clear strategy to profitable growth

© 2017 KPMG, an Australian partnership. All rights reserved. February 2017. N15136ADV.

Driving customer led cost optimisation across your supply chain and operations is complex and challenging. But with the right strategy in place you can transform for growth and create a competitive edge.

With more than 20 years of insight, a robust understanding of ever increasing consumer and channel demands across all sectors, KPMG will work with you to balance your changing customer requirements with a flexible, cost optimised operating model.

Ready for growth. Talk to KPMG.

kpmg.com.au

Smart Site Visits - Friday 31st March A number of site visits have been organised for SMART Conference Delegates. If you have booked a site visit, you will receive a ticket upon registration onsite outlining all the details.If you have not booked a site visit, please see the registration desk to see what is available.

KIMBERLEY CLARK - The site is comprised of 7 Automated Storage and Retrieval System (ASRS) cranes operating over 140 meters in length and 22 meters in height with storage bays up to 4 pallets deep and 9 bays high in the racking system. Along with an automated Roll on Roll Off (RORO) system for truck unloading, the site holds over 40,000 pallets.

TOSHIBA - The Toshiba NDC is a central distribution centre covering a wide range of spare parts and consumer goods. The Goods to Person system stores the majority of the spare parts enabling a high service level to customers. You’ll see modular goods to person system together with zone routing system as well as selective pallet racking, single and double deep storage.

BARANGAROO - is Australia’s premier financial and professional services hub and waterfront retail precinct. When complete, there will be more than 23,000 office workers daily and up to 90 retailers. This site drives an enormous number of logistics services…within a very constrained land footprint. This site visit represents a unique opportunity to understand how Barangaroo and its community are able to manage their logistics without congestion and with full visibility.

TRANSPORT AND LOGISTICS LIVING LAB AT DATA61 (ALEXANDRA) - Serves as the Control Tower of the road network in Sydney, monitoring all events on the road network 24×7. Participants will get to see how the road sensors collect traffic information, how the information is processed, stored and used for the planning of future road networks around Sydney. They will also get some insights of the role the TMC plays in managing events like the Lindt Cafe Siege or the footy match on the weekend.

RELIANCE RAIL MAINTENANCE CENTRE (AUBURN) - Trucks, trains, planes and ships are the work horse of every supply chain network. They physically move goods from where they are manufactured to where they will be used. The visit will provide participants a rare view of the maintenance activities of the Waratah Trains. These trains were assembled in Newcastle and maintained in Auburn by Downer under a turnkey project with Sydney Trains.


LET DSI® HELP YOU EVOLVE IN THE DIGITAL ECONOMYDSI equips more than 1,800 customers globally to increase supply chain efficiency, visibility and productivity. Companies choose DSI’s Digital Supply Chain Platform™ and mobile-first apps backed by decades of supply chain experience. The result? Streamlined operations from man-ufacturing and distribution to sales, service and delivery—down to the last mile.

Ready to embark on your digital supply chain journey? Contact us at [email protected].

• Cloud Inventory™–Streamline and execute inventory from one cloud-based solution

• Direct Store Delivery App–Make timely, accurate deliveries with real-time data and dynamic route scheduling

• Field Service App–Optimise service with remote access to customer and inventory information

• Enterprise Printing Platform–Design and print labels, manage printers and automate media replenishment

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DSI-Smart-Show-Ad.pdf 1 2/15/17 5:32 PM

Smart Awards & Supply Chain Industry Dinner

Don’t miss the premier event in the supply chain industry’s social calendar

Thursday 30 March 6.30pm for 7.00pm startGrand Ballroom, International Convention Centre SydneyDress: Lounge Suit

The Supply Chain Industry Dinner is always eagerly anticipated, and a great way to relax, network and celebrate the industry achievements at the close of Smart Conference & Expo.

At the Supply Chain Industry Dinner, the Smart Awards for Supply Chain Excellence will be presented to one of the finalists in each of the following categories:

• The Award for Excellence in Manufacturing Supply Chains• The Award for Excellence in Supply Chain Management and Distribution• The Award for Excellence in Transport & Logistics• The Award for Excellence in Procurement• The Award for Excellence in Event, Humanitarian or Military Logistics

There will also be the announcement and presentation of the Smart 2017 Award to an individual in Recognition of Outstanding Contribution to the profession of Supply Chain Management, an award presented to Nola Bransgrove OAM, in 2015.

Management and Distribution Award Sponsor

For being an important part of SMART 2017 Conference.We trust you enjoyed this leading supply chain event.We look forward to seeing you again at SMART 2019.

THANK YOU

Smart Conferences Pty Ltd | ABN 82 093 453 948PO Box 55, Glebe NSW 2037

T +61 2 9660 2113 | F +61 2 9660 4419 E [email protected]

www.smartconference.com.au

AUSTRALIA’S LEADING SUPPLY CHAIN EVENT

Gold SponsorsProudly brought to you by Silver Sponsors

Sponsors Smart Awards Sponsor

Documents

PROGRAM - Amazon Web Services · PROGRAM | DAY 2 Thursday 30 March 2017 7.00am Registration 7.30am BREAKFAST KEYNOTE PRESENTATION Adaptive S&OP Carol Ptak, Partner, Demand Driven