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1 Professor Brian King Associate Dean and Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Areas of Teaching Expertise Tourism, migration & international education Hospitality & tourism education Destination management & marketing Asia-Pacific tourism Resort development Destination management & marketing Cultural tourism Hotel & tourism industry structure Personal Introduction Professor Brian King is Associate Dean in the School of Hotel & Tourism at The Hong Kong Polytechnic University. He was previously Professor at Victoria University, Melbourne, Australia where he held various Faculty and University-wide roles including Head of the School of Hospitality Tourism and Marketing, Pro Vice-Chancellor (Industry and Community) and then Pro Vice-Chancellor (Students). Originally from Scotland, Professor King has worked in the tourism field all his professional life linking academia and practice in Europe, Australasia, the Pacific and Hong Kong. His industry experience includes manager and/or director roles in airlines (Qantas), tour operations (Wigwam International), destination management (Destination Melbourne), cruise operations (Ocean Spirit Cruises) and hotels. He has provided consulting services to international agencies such as the United Nations World Tourism Organization (UNWTO) on tourism human resource development and marketing. He has also undertaken consulting projects for UNESCAP and the European Union (Tourism Council of the South Pacific). Since relocating from Australia to Hong Kong in 2012 he has undertaken consulting activities for the Hong Kong Hotel Owners Association to develop a Hong Kong-wide Tourism Roadmap. He is a frequent media commentator and presenter at industry conference and events. He was previously a lead consultant for the Australian Council of Tourism Ministers on an investigation into the zero based profit tours phenomenon from emerging Asian markets, including China. He also consulted to Tourism Transport Forum (TTF) in Australia on the financing of national parks and protected areas leading to highly cited publications in the top journals in the field. Indicative of his strong industry engagements, in November 2018 he was awarded the Qantas Outstanding Contribution by an Individual Gold Award in the Victorian Tourism Awards, Australia. As part of his industry engagements he has authored many best practice business and marketing cases of tourism ventures.

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Page 1: Professor Brian King - School of Hotel and Tourism Managementshtm.polyu.edu.hk/media/11237/brianking_cv_july-2019.pdf · Professor Brian King is Associate Dean in the School of Hotel

1

Professor Brian King

Associate Dean and Professor

School of Hotel and Tourism Management

The Hong Kong Polytechnic University

Areas of Research Expertise Areas of Teaching Expertise

Tourism, migration & international

education

Hospitality & tourism education

Destination management & marketing

Asia-Pacific tourism

Resort development

Destination management & marketing

Cultural tourism

Hotel & tourism industry structure

Personal Introduction

Professor Brian King is Associate Dean in the School of Hotel & Tourism at The Hong Kong Polytechnic

University. He was previously Professor at Victoria University, Melbourne, Australia where he held

various Faculty and University-wide roles including Head of the School of Hospitality Tourism and

Marketing, Pro Vice-Chancellor (Industry and Community) and then Pro Vice-Chancellor (Students).

Originally from Scotland, Professor King has worked in the tourism field all his professional life linking

academia and practice in Europe, Australasia, the Pacific and Hong Kong. His industry experience

includes manager and/or director roles in airlines (Qantas), tour operations (Wigwam International),

destination management (Destination Melbourne), cruise operations (Ocean Spirit Cruises) and hotels.

He has provided consulting services to international agencies such as the United Nations World Tourism

Organization (UNWTO) on tourism human resource development and marketing. He has also undertaken

consulting projects for UNESCAP and the European Union (Tourism Council of the South Pacific). Since

relocating from Australia to Hong Kong in 2012 he has undertaken consulting activities for the Hong

Kong Hotel Owners Association to develop a Hong Kong-wide Tourism Roadmap. He is a frequent media

commentator and presenter at industry conference and events. He was previously a lead consultant for the

Australian Council of Tourism Ministers on an investigation into the zero based profit tours phenomenon

from emerging Asian markets, including China. He also consulted to Tourism Transport Forum (TTF) in

Australia on the financing of national parks and protected areas leading to highly cited publications in the

top journals in the field. Indicative of his strong industry engagements, in November 2018 he was awarded

the Qantas Outstanding Contribution by an Individual Gold Award in the Victorian Tourism Awards,

Australia. As part of his industry engagements he has authored many best practice business and marketing

cases of tourism ventures.

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Qualifications

[Academic Qualifications]

PhD (1995) Monash University, Australia

MSc (1980) University of Strathclyde, UK

MA Hons (1979) Aberdeen University, UK

CHE (Certified Hospitality Educator), American Hotel & Lodging Association

[Editorial Activities]

Editorial Advisory Group Member, Cambridge Scholars Publishing, 2017 to present

Joint Editor-in-Chief, Tourism, Culture & Communication, 1998 to present

Editorial Board Member (current)

o Journal of Hospitality and Tourism Management

o International Journal of Tourism Research

o Tourism Economics

o Tourism Recreation Research

o International Journal of Contemporary Hospitality Management

o Journal of Vacation Marketing

o Tourism Review

o Tourism Review International

o Journal of Human Resources in Hospitality and Tourism

o Journal of Hospitality and Tourism

o Hospitality and Society

o International Journal of Tourism and Travel

o Journal of Educational Travel

o Journal of Tourism Research & Hospitality

o Journal of Leisure and Tourism Management

[Memberships and Roles]

Member, University Staffing Committee, The Hong Kong Polytechnic University (21 Mar 2019

– 20 Mar 2021)

Adjunct Professor, Edith Cowan University (21 Dec 2018 – 20 Dec 2021)

Elected Member, School Staffing Committee (1 Nov 2018 – 31 Oct 2020)

Member, Culture Promotion Committee, The Hong Kong Polytechnic University (Jul 2018 –

Jun 2020)

Assessor, Tourism for Tomorrow Awards, World Travel & Tourism Council (WTTC) (2017 to

present)

Chair, Assessment & Accreditation Panel, Tourism & Hospitality Education International Centre

for Excellence (THE-ICE) (2011 to present).

Chair, Review Committee of the Department of Tourism, Sport and Hotel Management, Griffith

University (2018)

External Examiner, University of Technology Mauritius (2016 to present)

Member, Scientific Advisory Board of Studia Periegetica (2016 to present)

Visiting Professor, Edinburgh Napier University (2014 to present)

Adjunct Professor, Victoria University (2014 to present)

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External Examiner, The Technological and Higher Education Institute (THEi), BA (Hons)

Hotel Operations Management (2013 to Present)

Skal International (Member)

Member, Asia Regional Council, Association of Corporate Travel Executives (2015 to present)

Council Member, International Recreation and Vacation Society (2014 to Present)

Steering Committee Member, Critical Studies Asia-Pacific Consortium (2014 to Present)

Advisor, International Live Events Association (ILEA) (2016 to Present)

International Academy for the Study of Tourism (Treasurer 2011 to 2015)

Destination Melbourne (Board Member 2010 to 2013)

Blue Mountains International Hotel Management School (Chair of Academic Board 2011 to

2016)

Blue Mountains International Hotel Management School (Higher Education Board Member

2011 to 2016)

Chair of Mentoring Panel, Victorian Tourism Awards (2010-2012)

Business Mentor, Victorian Tourism Awards (2010-Present)

Member, Advisory Board, International Hotel & Restaurant Association Awards (2007 – 2010)

External Examiner, Bachelor of Arts (Hons) in Hospitality Operations Management

Technological and Higher Education Institute, Hong Kong (2014 to Present)

[Professional Qualifications]

Fellow of the International Academy for the Study of Tourism (2007)

Fellow of the Council of Australian Universities Tourism & Hospitality Education (2008)

Fellow of the Tourism & Hospitality Education International Centre of Excellence (THE-

ICE) (2012)

Fellow of International Academy for the Study of Tourism (2011-2015)

Fellow of Council for Australasian University Tourism & Hospitality Eductors (CAUTHE)

(2009 to Present)

Publications

[Books]

Peter U. C. Dieke, Brian E. M. King and Richard A. J. Sharpley (2020 forthcoming): Tourism

in Development: Reflective Essays

King, B.E.M., Wong, A. & Cheung, C. (2019 forthcoming): Leading Asia’s tourism and

hospitality sector: Boardroom perspectives

Backer, E & King, B.E.M. (eds) (2015) VFR Travel Research: International Perspectives.

Channelview Publications, Bristol.

Truong, T-H & King, B.E.M. (2010) Tourism Service Experiences in Vietnam. Nova Science

Publishers, Hauppauge NY, USA.

Harris, R., Jago, L.K. & King, B.E.M. (2005) Cases Studies in Tourism & Hospitality Marketing.

Pearson, Melbourne.

Kee, P. & King, B.E.M. (eds) (1999) Asia-Pacific Tourism: Regional Co-operation, Planning &

Development. Hospitality Press, Melbourne.

King, B.E.M. (1997) Creating Islands Resorts. Routledge Advances in Tourism Series

Routledge, London. Pp. 286.

King, B.E.M. & Hyde, G. (1989) Tourism Marketing in Australia. Hospitality Press, Melbourne.

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[Book Chapters]

Hsu A.Y., King B., Wang D., Buhalis D. (2017) Entrepreneurship in the Contemporary Tourism

Ecosystem: The Case of Incoming Tour Operators in Taiwan. In: Schegg R., Stangl B. (eds)

Information and Communication Technologies in Tourism 2017. Pp 101-113 Springer, Cham

King, B.E.M. and Qiu, H (2017) Experiential Tourism and Hospitality Learning: Principles and

Practice. In Benckendorff, P and Zehrer, A (eds) International Handbook of Teaching and

Learning in Tourism. Pp 207-217 Edward Elgar Publishing.

King, B.E.M. (2016) Resort Development. In Jafari, J & Xiao, H (eds) Encyclopaedia of

Tourism. Cham Switzerland Pp700-702 Springer, London.

King, B.E.M. (2015) Appropriate Tourism, Bilateral Agreement, Change Management,

Destination Marketing Organization (DMO), International Hotel & Restaurant Association

(IH&RA), Visiting Friends and Relatives (VFR), Youth Tourism. In Cater, C. Garrod, B. and

Low, T. eds. The Encyclopedia of Sustainable Tourism. Pp 31-32. CABI, Oxford.

Yang, X, Wang, D and King, B.E.M. (2015) Your Stories Online, the Heuristics of My Next

Journey. In Xiang (Robert) Li, (ed) Chinese outbound tourism 2.0 Pp 273-288. Apple Academic

Press, New Jersey.

King, B.E.M. and Gardiner, S. (2015) Chinese outbound student-tourists –developing a taste for

independent travel. In Xiang (Robert) Li, (ed) Chinese outbound tourism 2.0 Pp 319-336. Apple

Academic Press, New Jersey.

Backer, E. and King, B.E.M. (2015) VFR Travel: Progressing Towards Greater Recognition In

Backer, E. and King, B.E.M. (eds) VFR Travel Research: International Perspectives Pp 1-12.

Channelview Publications, Bristol.

King, B.E.M. and Dwyer, L. (2015) The VFR and Migration Nexus – the impacts of migration

on inbound and outbound Australian VFR tourism. In Backer, E. and King, B.E.M. (eds) VFR

Travel Research: International Perspectives Pp 46-58. Channelview Publications, Bristol.

Backer, E. and King, B.E.M. (2015) Local Impacts, Global Prospects: The Future of VFR Travel

In Backer, E. and King, B.E.M. (eds) VFR Travel Research: International Perspectives Pp 207-

218. Channelview Publications, Bristol.

Briggs, C, Moscardo, G, Murphy, L, Gooch, M & King, B.E.M. (2013) Tourism & the Great

Barrier Reef: Healthy Reef, Healthy Industry. In Benckendorff, P & Lund-Durlacher, D. (eds)

International Cases in Sustainable Travel and Tourism Pp 57-72. Goodfellow, Abingdon, UK.

Lee, C-F. & King, B.E.M. (2012) A Determination of Destination Competitiveness for

Taiwan’s Hot Springs Tourism Sector Using the Delphi Technique. In Geoffrey I. Crouch &

J.R. Brent Ritchie (eds) Competitiveness And Tourism Vol. 3. Edward Elgar Publishing,

Cheltenham, UK.

King, B.E.M. & Buckingham, C. (2012) A Liveable and Sustainable City that loves Visitors. In

Lipman, G et al (eds) Green Growth & Travelism Pp 75-83. Goodfellow Ltd, UK

Charlie, C, Pearlman, M.J & King, B.E.M. (2012) A conceptual framework for environmental

governance networks: an analysis of small island destinations in Indonesia and the Coral Triangle.

In Pineda, F.D and Brebbia CA (eds) Sustainable Tourism V Pp 189-204. WIT Press,

Southampton, UK.

Ismail, F, King, B.E.M & Ihalayanake, R. (2011) Host and Guest Perceptions of Tourism

Impacts in Island Settings: a Malaysian Perspective. In Carlsen, J & Butler, R. (eds) Island

Tourism Development. Journeys Towards Sustainability. CABI Wallingford, UK.

Truong, T-H & King, B.E.M. (2009) Host-Guest Cultural Interactions: Service Encounters

between Vietnamese Hosts and International Visitors. In Berge, P. M & Eliassen, S.B. (eds)

Hospitality and Tourism Management Pp 1-33. Nova Science Publishers, Hauppauge NY,

USA.

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King, B.E.M. & Pearlman, M.V. (2009) Planning for Tourism at Local and Regional Levels:

Principles, Practices and Possibilities. In Jamal, T. & Robinson, M. (eds) Handbook of

Tourism Studies. Sage, London.

King, B.E.M. & White, L. (2009) The Diversification of the Commercial Home – Evidence from

Regional Australia. In Lynch, P, McIntosh, A. and Tucker, H. (eds) The Commercial Home in

Tourism: International Perspectives. Routledge, London

White, L & King, B.E.M. (2009) The Great Barrier Reef Marine Park: Natural Wonder and

World Heritage Area. In Frost, W & Hall, C.M. (eds) Tourism and National Parks:

International Perspectives on Development, Histories and Change. Routledge, London

Truong, T-H & King, B.E.M. (2008) An Assessment of Service Quality in Vietnam: The

Cross-Cultural Perspectives of Chinese and American Tourists. In Phạn,C (ed) Vietnam:

Economic, Political and Social Issues. Nova Publishers, Hauppauge NY, USA

Zhang, W., King, B.E.M.& Zeleznikow, J. (2008) Environmental Considerations in Customer

Complaint Knowledge Management in Hotels. In Lloyd-Walker, B., Burgess, S., Manning, K.

& Tatnall, A. (Eds) The New 21st Century Workplace. Pp 37-45 Heidelberg Press, Melbourne.

King, B.E.M. (2007) The Postmodern Resort and The Pleasure Periphery: the Case of Australia’s

Coastal Tourism Resorts. In Agarwal, S. & Shaw, G. (eds) Coastal Tourism Resorts: A Global

Perspective. Pp 157 – 173. Channel View, Clevedon,

King, B.E.M. (2007) Tourism and Hospitality Education in the Asia-Pacific Region –Building

Sustainability through Stakeholder Engagement. In Raj, A. (ed) Sustainability, Profitability

and Successful Tourism. Pp 247-256 Kaniska Publishers, New Delhi, India.

King, B.E.M. & Truong, T.H. (2006) An Assessment of Service Quality in Vietnam: The

Cross-Cultural Perspectives of Chinese and American Tourists. In Liu, T.V. (ed) Tourism

Management: New Research Pp 1-39. Nova Science Publishers, Hauppauge

King, B.E.M. & Berno, T. (2006) The Fiji Islands: Rebuilding Tourism in an Insecure World. In

Mansfeld, Y. and Pizam, A. (eds) Tourism, Security and Safety. From Theory to Practice Pp.66-

81. Elsevier, Oxford. ISBN 0-7506-7898-4

Prideaux, B., King, B.E.M., Dwyer, L. & Hobson P. (2006) The Hidden Cost of Cheap Group

Tours – A Case Study of Business Practices in Australia. In Chen, J.S. (ed) Advances in

Hospitality and Leisure Vol.2 Pp. 49-70 Elsevier, Oxford.

King, B.E.M. & Craig-Smith, S. (2005) Australasia. In Airey, D and Tribe, J (eds). An

International Handbook of Tourism Education Pp. 111-122. Elsevier, Oxford

Kain, D. & King, B.E.M. (2004) Destination-based Product Selections by International

Backpackers to Australia. In Richards, G and Wilson, J. (eds). The Global Nomad. Backpacker

Travel in Theory & Practice Pp 196-216. Channel View, Clevedon, UK.

Nguyen, T.H. & King, B.E.M. (2004) The Culture of Tourism in the Diaspora. The Case of the

Vietnamese Community in Australia. In Coles, T & Timothy, D. (eds) Travel to Promised Lands

Tourism, Space & Diaspora Pp 172-187. Routledge, London

King, B.E.M. (2004) Cambodia. Emerging Destinations-International Special Report Pp 25-49.

Mintel, London

King, B.E.M. & Berno, T (2002) Transforming Negative Publicity into Positive Communication.

Tourism Recovery in the Fiji Islands The Economic Impact of Tourism in the Islands of Asia &

the Pacific Pp 170-184 World Tourism Organization, Madrid

Nguyen, T.H. & King, B.E.M. (2002) International Travel & the Vietnamese Diaspora. The

Vietkieu in Australia. In Hall, M & Williams, A.M. (eds) Tourism & Migration: New

Relationships between Production & Consumption Pp 221-240 Kluwer, Dortrecht

King, B.E.M. (2001) Resort-based Tourism on the Pleasure Periphery. In Harrison, D (ed)

Tourism in the Less Developed World: Issues & Case Studies Pp 175-190 CABI, Wallingford.

King, B.E.M. & Spearritt, P. (2001) Resort Curtilages. The Creation of Physical & Psychological

Tourist Spaces. In Holmes, D. (ed) Virtual Globalisation: Virtual Spaces/Tourist Spaces

Pp 245-261 Routledge, London.

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King, B.E.M. & Slavik, C. (2001) Accommodation Distribution. Transforming YWCA

Australia into 2001 Travel Ys International. In Laws, E. & Buhalis, D. (eds) Tourism

Distribution Channels Pp 185-201. Continuum International, London

McVey, M. & King, B.E.M. (1999) Tourism in the Pacific Island Microstates. Regional

Experiences and Prospects. In Kee, P & King, B.E.M. (eds) Asia-Pacific Tourism: Regional Co-

operation, Planning & Development Pp 55-72. Hospitality Press, Melbourne.

Kee, P. & King, B.E.M. (1999) Introduction. In Kee, P. & King, B.E.M. (eds) Asia-Pacific

Tourism: Regional Co-operation, Planning & Development Pp 17-21. Hospitality Press,

Melbourne.

King, B.E.M. & Kee, P. (1999) Conclusion and Future Prospects. In Kee, P. and King, B.E.M.

(eds) Asia-Pacific Tourism: Regional Co-operation, Planning & Development Pp 211-216.

Hospitality Press, Melbourne.

King, B.E.M. (1997) Developing a Regional Concept in a Resort Destination Area. Challenges

& Opportunities in the Whitsundays. In Teare, R., Farber Canziani B. and Brown, G. (eds.)

Global Directions: New Strategies for Hospitality & Tourism Pp 357-382. Cassell, London.

King, B.E.M. (1996) Australian Market Perceptions of Resorts. Integrated Tourism Planning in

the Pacific Island Countries ESCAP Tourism Review No 17 Pp 174-187. United Nations ESCAP,

New York

King, B.E.M., Pizam, A. & Milman, A. (1995) Social Impacts of Tourism: Host Perceptions.

In McIntosh, Goeldner & Ritchie, J.B.R. Tourism. Practices, Principles & Philosophies Pp

251 – 263. Wiley, New York. 7th edition.

King, B.E.M. (1994) Australian Attitudes to Island Resort Holidays in Queensland & Fiji. In

Seaton, T. et. al. (eds.) Tourism: the State of the Art Pp 347-359. Wiley & Sons, Chichester.

King, B.E.M. (1993) Research on Resorts A Review. In Cooper, C. & Lockwood, A. (eds.)

Progress in Tourism, Recreation & Hospitality Management Vol 5 Pp 165-180. John Wiley,

Chichester

[Selected Journal Articles]

Koseoglu, M, A., King, B.E.M & Xiao, H. (2019): Chinese contributions to hospitality

research: patterns of authorship and collaboration, Journal of China Tourism Research

(paper accepted on 27 May 2019)

Koseoglu, M, A. & King, B.E.M (2019) Gender disparities and positioning in collaborative

hospitality and tourism research, International Journal of Contemporary Hospitality

Management, DOI: 10.1108/IJCHM-09-2018-0747 (paper accepted on 25 May 2019)

King, B.E.M. & Tang, C.M.F (2019 forthcoming) Training hotels in Asia: an exploration of

alternative models, Journal of Hospitality & Tourism Education (paper accepted on 12 Nov

2018)

Koseoglu, M, A. & King, B.E.M (2019): Authorship structures and collaboration networks

in tourism journals, Journal of Hospitality & Tourism Education (paper accepted on 8 Oct

2018)

Chen V., King, B.E.M. & Suntikul, W. (2019): Festivalscapes and the visitor experience: an

application of the Stimulus Organism Response approach, International Journal of Tourism

Research, DOI: 10.1002/jtr.2302

Chen, Z, Suntikul, W. & King, B.E.M. (2019): Research on tourism experiencescapes: the

journey from art to science, Current Issues in Tourism, DOI:

10.1080/13683500.2019.1616679

Lo, A., King, B.E.M. & Mackenzie, M. (2019): Segmenting Chinese Millennial restaurant

customers: a lifestyle and health and environmental consciousness approach, Journal of

China Tourism Research, DOI: 10.1080/19388160.2019.1604281.

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Chu, A. M. C. & King, B.E.M, (2019): Hotel Industry Leadership in Greater China - a

Biographical Comparison, Journal of China Tourism Research, DOI:

10.1080/19388160.2019.1577781

Köseoglu, M. A, King, B.E.M. & Yildiz, M. (2019) The global dissemination of scholarly

tourism outputs from 1976 to 2016: evidence from Australia, Asia Pacific Journal of

Tourism Research, 24:5, 365-378, DOI:10.1080/10941665.2019.1567564

Tung, V., King, B.E.M & Tse, S. (2019): The Tourist Stereotype Model: Positive and

Negative Dimensions, Journal of Travel Research, DOI: 10.1177/0047287518821739

Lee, C. F. & King, B.E.M. (2019): Determinants of attractiveness for a seniors-friendly

destination: a hierarchical approach, Current Issues in Tourism, 22:1, 71-90,

DOI:10.1080/13683500.2016.1250725

Kim, S, Kim, S and King, B.E.M. (2019): Nostalgia Film Tourism And Its Potential For

Destination Development, Journal of Travel & Tourism Marketing, 36:2, 236-252, DOI:

10.1080/10548408.2018.1527272 .

Luo, J., Wong, A., King, B.E.M, Liu, M. & Huang, G. (2019) Co-creation and co-

destruction of service quality through customer-to-customer interactions: why prior

experience matters, International Journal of Contemporary Hospitality Management, 31: 3,

1309-1329, DOI: 10.1108/IJCHM-12-2017-0792

Jørgensen, M. T., King, B. E.M. & Law, R. (2018): The Impacts of China’s Policymaking

and Legislation on Outbound Tourism – Perspectives from Long-haul Intermediaries,

Journal of Policy Research in Tourism, Leisure and Events, DOI:

10.1080/19407963.2018.1505104

Chen, Y.C., King, B.E.M and Lee, H.W. (2018): Experiencing the destination brand:

behavioral intentions of arts festival tourists, Journal of Destination Marketing &

Management, 10, 61–67, DOI: 10.1016/j.jdmm.2018.06.004

Ji, M. & King, B.E.M. (2018): Explaining the Embodied Hospitality Experience with

ZMET, International Journal of Contemporary Hospitality Management, 30 (8), DOI:

10.1108/IJCHM-10-2017-0709

Cheung, C, King, B.E.M & Wong, A. (2018): What does the Industry need to know about

Chinese Hospitality Leadership?, Journal of China Tourism Research, 14 (2), 177-192, DOI:

10.1080/19388160.2018.1463882

Kim, S., Jin, J.Y. & King, B.E.M. (2018): Intra-Asian performing arts tourism - The

motivations, intentions, and performance preferences of Japanese visitors, Tourism

Recreation Research, 43(3), 372-388, DOI: 10.1080/02508281.2018.1449361

V. Tung, King, B.E.M. & Tang, C. (2018): Tourism Industry Career Prospects and the

Business Environment: Evidence from Canada and Macau, 20(4), International Journal of

Tourism Research, DOI: 10.1002/jtr.2201

Jørgensen, M. T., Law, R., & King, B. E.M. (2018): Beyond the stereotypes: Opportunities

in China inbound tourism for second‐tier European destinations. International Journal of

Tourism Research, 20(4), DOI: https://doi.org/10.1002/jtr.2198

King, B.E.M & Tang, C. (2018): Employee preferences for industry retention strategies:

The case of Macau’s “Golden Nest Eggs”, International Journal of Hospitality & Tourism

Administration, https://DOI: 10.1080/15256480.2018.1429343

Chen, C., Hu, H & King, B.E.M (2018): Shaping the organizational citizenship behavior or

workplace deviance: Key determining factors in the hospitality workforce, Journal of

Hospitality and Tourism Management, 35: 1-8, https://doi.org/10.1016/j.jhtm.2018.01.003

Kim, S. & King, B.E.M. & Heo, C. (2018): Luxurious or economical? An identification of

tourists’ preferred hotel attributes using best-worst scaling (BWS), Journal of Vacation

Marketing, DOI: 10.1177/1356766718757789

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Tang, C, Im, B & King B.E.M. (2017): Managing Revenues in Macau’s Casino Resorts

through turbulent times: A Case of the “New Normal”? Journal of Hospitality and Tourism

Cases, 6(2)

Gu, Q.S., Qiu Zhang, H. & King, B.E.M (2017): Wine tourism involvement: A

segmentation of Chinese tourists, Journal of Travel & Tourism Marketing, 35(5), 633-648,

DOI: 10.1080/10548408.2017.1401031

Faith Ong, Brian King, Leonie Lockstone-Binney & Olga Junek (2017): Global global,

acting local: volunteer tourists as prospective community builders, Tourism Recreation

Research, 43(2), 135-146, DOI: 10.1080/02508281.2017.1391449

Ada Lo, Brian King & Murray Mackenzie (2017): Restaurant Customers’ Attitude toward

Sustainability and Nutritional Menu Labels, Journal of Hospitality Marketing &

Management, 26:8, 846-867, DOI: 10.1080/19368623.2017.1326865

Hsin-Hui "Sunny" Hu, Hsin-Yi Hu, Brian King, (2017): "Impacts of misbehaving air

passengers on frontline employees: role stress and emotional labor", International Journal of

Contemporary Hospitality Management, Vol. 29 Issue: 7, DOI: 10.1108/IJCHM-09-2015-

0457

Edward Koh & Brian King (2017): Accommodating the sharing revolution: a qualitative

evaluation of the impact of Airbnb on Singapore’s budget hotels, Tourism Recreation

Research, 42:4, 409-421, DOI: 10.1080/02508281.2017.1314413

Wijaya, S, King, B.E.M, Morrison, A & Nguyen, T.H (2017): Destination Encounters with

Local Food: the Experience of International Visitors in Indonesia, Tourism Culture and

Communication 17(2), pp. 79-91(13), DOI: 10.3727/109830417X14966810027526

Qiu Zhang, Daisy XF Fan, Tony SM Tse, Brian King (2017): Creating a scale for assessing

socially sustainable tourism Journal of Sustainable Tourism 25 (1): 61-78, DOI:

10.1080/09669582.2016.1173044

Huang W.J, King, B.E.M & Suntikul, W (2017): VFR Tourism and the Tourist Gaze: Overseas

Migrant Perceptions of Home, International Journal of Tourism Research, 19 (4): 421-434,

DOI:10.1002/jtr.2104

Jorgensen, M.T., Law, R., & King, B.E.M (2016) Understanding the past, anticipating the

future – a critical assessment of China outbound tourism research, Journal of Travel &

Tourism Marketing, 34:7, 880-891, DOI: 10.1080/10548408.2016.1220889

Hsu, A.Y.C., King, B.E.M., Wang, D. & Buhalis, D. (2016) In-destination Tour Products

and Disrupted Tourism: Progress and Prospects. Information Technology & Tourism. 16

(4), 413-433, DOI: DOI 10.1007/s40558-016-0067-y

Backer, E & King, B.E.M. (2016) VFR Traveller Demographics: The Social Tourism

Dimension. Journal of Vacation Marketing Vol. 23(3): 194-204 DOI:

10.1177/1356766716665439

Tang, C, King, B.E.M. & Pratt, S. (2016) Predicting Hotel Occupancies with Public Data:

An Application of OECD Indices as Leading Indicators. Tourism Economics, 23(5): 1096-

1113, DOI:10.1177/1354816616666670

Kim, B., Kim, S. & King, B.E.M. (2016) The Sacred And The Profane: Identifying Pilgrim

Traveler Value Orientations Using Means-End Theory. Tourism Management 56: 142-155,

DOI: 10.1016/j.tourman.2016.04.003

Tolkach, D., King, B.E.M. & Whitelaw, P.A. (2016) Creating Australia's National Landscapes:

Issues of collaborative destination management. Journal of Destination Marketing and

Management 5(2): 117-132, DOI: 10.1016/j.jdmm.2015.11.006

Ji, M., Li, M. & King, B.E.M. (2016) Incremental Effects of Shanghai Free-Trade Zone - an

Internet Informed Assessment of Hong Kong’s Tourism Competitiveness. Journal of China

Tourism Research 12(1): 24-41, DOI: 10.1080/19388160.2015.1137851

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Tung, V and King, B.E.M. (2016) The Stereotyping of Tourism Management Students in a

Business School Setting. Journal of Teaching in Travel & Tourism 16(1): 60-77, DOI:

10.1080/15313220.2015.1116423

Cheng-Fei, Lee & King, B.E.M. (2016): International Students in Asia: Travel Behaviors and

Destination Perceptions. Asia Pacific Journal of Tourism Research 21(4): 457-476, DOI:

10.1080/10941665.2015.1062786

Tang, C, Kulendran, N, King, B.E.M. & Yap, M. (2015) Research note: Using demand

determinants to anticipate fluctuations in hotel occupancy. Tourism Economics 22(1): 179-

187

Tang, C, King, B.E.M. & Kulendran, N. (2015) Estimating Future Room Occupancy

Fluctuations to Optimize Hotel Revenues. Journal of Travel & Tourism Marketing 32(7): 870-

885

Ji, M., Li, M., & King, B.E.M. (2015) The Impacts of China's New Free-trade Zones on Hong

Kong Tourism. Journal of Destination Marketing & Management 4 (4): 203-205

Shi, S, King, B.E.M. & Chang, C-H (2015) Tourist Perceptions of Event - Sponsor Brand Fit

and Sponsor Brand Attitudes. Journal of Travel & Tourism Marketing 32 (6): 761-777

Cheng-Fei, Lee & King, B.E.M. (2015): International Students in Asia: Travel Behaviors and

Destination Perceptions. Asia Pacific Journal of Tourism Research 21(4): 457-476

King, B.E.M and Gardiner, S. (2015) Chinese international students: an Avant-garde of

Independent Travellers? International Journal of Tourism Research 17 (2): 130–139

Tolkach, D. & King, B.E.M. (2015) Strengthening Community-Based Tourism in a New

Resource-Based Island Nation: Why and How? Tourism Management 48: 386-398

Kim, S, Im, H & King, B.E.M. (2015) Muslim Travelers in Asia: The Destination Preferences

and Brand Perceptions of Malaysian Tourists. Journal of Vacation Marketing 21 (1): 3-21

Hu, S, Chen, P-T & King, B.E.M. (2014) Television as a travel purchasing medium:

Transporting rich information and its impact. Journal of Vacation Marketing 20 (4): 295-307

Dwyer, L., Seetaram, N., Forsyph, P & King, B.E.M. (2014) Is the Migration-Tourism

Relationship only about VFR? Annals of Tourism Research 46: 130-143

Ong, F., Lockstone-Binney, L., King, B.E.M. & Smith, K. (2014) The Future of Volunteer

Tourism in the Asia-Pacific Region: Alternative Prospects. Journal of Travel Research 53 (6):

680-692

Whitelaw, P.A., King, B.E.M. & Tolkach, D (2014) Protected areas, conservation and

tourism-financing the sustainable dream. Journal of Sustainable Tourism 22 (4): 584-603

Zeng Z.L., Prentice. C & King, B.E.M. (2014) To Gamble or not? Perceptions of Macau

among Mainland Chinese and Hong Kong Visitors. International Journal of Tourism Research

16 (2): 105-112

King, B.E.M., Breen, J & Whitelaw, P.W. (2014) Hungry for Growth? Small and Medium-

sized Tourism Enterprise (SMTE) Business Ambitions, Knowledge Acquisition & Industry

Engagement. International Journal of Tourism Research 16(3):272-281 Hanlon, C, & King, B.E.M. (2013). Service Learning: A Case of Providing Benefits to All parties.

The Australasian Journal of University-Community Engagement 8 (2): 15-41

Prentice, C & King, B.E.M. (2013 forthcoming) Applying the service profit chain in the casino

industry. Journal of Business Research

Chang, C-H, Shu, S & King, B.E.M. (2013) Novelty in theme park physical surroundings: an

application of the stimulus-organism-response paradigm. Asia Pacific Journal of Tourism

Research 19(6):680-699

Kamisan, P. A. & King, B.E.M. (2013) Transactional and Transformational Leadership: A

Comparative Study of the Difference between Tony Fernandes (Airasia) and Idris Jala

(Malaysia Airlines) Leadership Styles from 2005-2009. International Journal of Business

and Management 8 (24): 107-116

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Prentice, C, Chen J-P & King, B.E.M. (2013) Employee performance outcomes and burnout

following the presentation-of-self in customer-service contexts. International Journal of

Hospitality Management 35: 225-236

Wijaya, S., King, B.E.M., Nguyen, T & Morrison, A. (2013) International visitor dining

experiences: A conceptual framework. Journal of Hospitality & Tourism Management 20:

34–42

Gardiner, S. King, B.E.M. & Wilkins, H, (2013) The travel behaviours of international

students: nationality-based constraints & opportunities. Journal of Vacation Marketing 19 (4):

287-299

Prentice, C & King, B.E.M. (2013) Emotional intelligence and adaptability – service

encounters between casino hosts and premium players. International Journal of Hospitality

Management 32: 287-294

Prentice C. & King, B.E.M. (2013) Impacts of personality, emotional intelligence &

adaptiveness on service performance of casino hosts. A hierarchical approach. Journal of

Business Research 66 (9): 1637-1643

Ong, F., Pearlman, M., Lockstone-Binney, L. & King, B.E.M. (2013) Virtuous volunteer

tourism: towards a uniform code of conduct. Annals of Leisure Research 16 (1): 72-86

Tolkach, D, King, B.E.M. & Pearlman, M. (2013) An attribute-based approach to classifying

community-based tourism networks. Journal of Tourism Planning & Development 10 (3): 319 -

337

Charlie, C., King, B.E.M. & Pearlman, M. (2013) The Application of environmental governance

networks in small island destinations: evidence from Indonesia & the Coral Triangle. Journal of

Tourism Planning & Development 10 (1): 17-31

Ryu, S, King, B.E.M. & Zuhair, S (2013) The perceived risks of travelling overseas: evidence

from Korea. Tourism Review International 17(2): 75-88

Hanlon, C, King, B.E.M. & Orbell, S. (2012) A University – sport partnership: towards a

sustainable knowledge-transfer model. The Australasian Journal of University- Community

Engagement 7 (2): 19-38

Forsyth, P, Dwyer, L, Seetaram, N & King, B.E.M. (2012) Measuring the economic impact

of migration-induced tourism. Tourism Analysis 17 (5): 559 - 571

Prentice C & King B.E.M. (2012). Emotional intelligence in a hierarchical relationship –

evidence for frontline personnel. Services Marketing Quarterly 33 (1): 34-48

Prentice, C, King, B.E.M. & Ohtsuka, K. (2012) Casino Service Quality, Tiered Customer

Segments, and Casino Player Retention. Services Marketing Quarterly 33 (4): 277-291

Tolkach, D., Pearlman, M. & King, B.E.M. (2012) Key Implementation factors in Pro-Poor

Tourism. Tourism Recreation Research 37 (1): 3-13

Chiang, C, King, B.E.M. & Nguyen, T-H. (2012) Information searching and the travel

behaviours of MICE travellers: A cross-cultural study. International Journal of Tourism

Research 14 (2): 103–115

Chiang, C, King, B.E.M. & Nguyen, T-H. (2012) Taiwan’s MICE visitors: business, leisure &

education dimensions. International Journal of Culture, Tourism and Hospitality Research 6 (1):

21-33

Davidson, M, King B.E.M. & Wang, Y (2011) The experiences of Chinese tourism &

hospitality postgraduate students in Australia. Tourism Recreation Research 36 (1): 39-48

Prentice, C & King, B.E.M. (2011) Relationship marketing in the casino industry Journal of

Vacation Marketing 17 (1): 51-63

Michael, I, Armstrong, A, Badran, B & King, B.E.M. (2011) Dubai outbound tourism: A

comparison of expatriate & Emirati travellers. Journal of Vacation Marketing 17 (1): 83-91

Lee, C-F. & King, B.E.M. (2011) International competitiveness in hot springs tourism – an

application of the AHP approach. Tourism Analysis 15 (5): 531–544

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Prentice, C & King, B.E.M. (2011) The influence of emotional intelligence on the service

performance of casino frontline employees. Tourism and Hospitality Research 11 (1): 49-66

(B)

Truong, T-H & King, B.E.M. (2010) Cultural Values and Service Quality: Host and Guest

Perspectives Tourism, Culture & Communication 10 (1): 15-32

Truong, T-H & King, B.E.M. (2009) An Evaluation of Satisfaction Levels of Chinese Tourists

in Vietnam. International Journal of Tourism Research 11 (6): 521-535

Lee, C-F. & King, B.E.M. (2009) A Determination of Destination Competitiveness for

Taiwan’s Hot Springs Tourism Sector using the Delphi Technique. Journal of Vacation

Marketing 15 (3): 243-257

King, B.E.M. & Tang, C.H. (2009) China’s Outbound Tourism during the 1980s: A Socio-

Political Perspective. Anatolia: An International Journal of Tourism & Hospitality Research

20 (1): 18-32

Osti, L., Turner, L. & King, B.E.M. (2009) Cultural differences in travel guidebooks

information search. Journal of Vacation Marketing 15 (1): 63-78

Davidson, M., King, B.E.M. & Lee, R. (2008) The Purchasing experiences of Chinese tourism

and hospitality students in Australia. Journal of Hospitality & Tourism Education 20 (1): 30-

37

Lee, C-F. & King, B.E.M. (2008) Using the Delphi Technique to Assess the Potential of the

Taiwan’s Hot Springs Tourism Sector. International Journal of Tourism Research 10 (4): 341

– 352

Rao, D, & King, B.E.M. (2007) Entrepreneurial Disposition in Fiji’s Tourism Sector. An

Investigation using the Self-Directed Search Method. Journal of Hospitality & Tourism 5 (1):

33 -50

Nishimura, S., King, B.E.M. & Waryszak, R. (2007) The Use of Travel Guidebooks by

Packaged and Non-Packaged Japanese Travellers: A Comparative Study. Journal of Vacation

Marketing 13 (4): 291-310

Nishimura, S., Waryszak, R. & King, B.E.M. (2007) The Use of Guidebooks by Japanese

Overseas Tourists. A Quantitative Approach. Journal of Travel Research, 45 (3): 275 – 284

Dwyer, L., King, B.E.M. & Prideaux, B. (2007) The Effect of Unethical Business Practices

on Australian Inbound Package Tourism. Asia Pacific Journal of Tourism Research 12 (1):

47-64

King, B.E.M. (2007) Response to Yeoman et al.: Pursuing Competitive Advantage Through

“Authenticity”: An Assessment of Scotland’s Tourism Prospects. Tourism Management 28:

1141-1143

[Selected Conference Papers]

King, B.E.M., Law, R. and Huang, S. (2019) Perceptions of International Professional

Associations amongst Leading Hospitality and Tourism Scholars. 2019 APacCHRIE &

EuroCHRIE Joint Conference. Hong Kong.

Fuad Mehraliyev, Youngjoon Choi and Brian King (2018) Expert Power of Social Media

Platforms: Examining the Effects of Experience and Specialization. 24th Annual Graduate

Education and Graduate Student Research Conference in Hospitality & Tourism

(HTGradConference2019). Houston, United States.

V. Tung, King, B.E.M. and Serene Tse (2018) Measuring Positive and Negative Tourist

Stereotypes. Travel and Tourism Research Association (TTRA) Canada 2018 Conference.

Canada.

Alex Hsu & B. King (2017) Business Innovations across the Inbound Tour Operations Sector.

The 5th Travel and Tourism Research Association (TTRA) Asia Pacific Chapter Conference.

Hong Kong.

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A. Wondirad, D. Tolkach & B. King (2017) Who Benefits from the ecotourism sector in

Southern Ethiopia. The 82nd TOSOK International Tourism Conference 2017. Ulsan, Korea.

Won the best paper award in its track

D. Wang & I. Tussyadiah & B. King (2017) The Impact of Location-Based Push Alerts on

Tourist’s Onsite Decision-Making. 3rd Global Tourism & Hospitality Conference. Hong

Kong

S. Thio & B. King (2017) Hotel Employee Work Values In Indonesia. The Asia Pacific

Tourism Association (APTA) 2017 Annual Conference. Seoul, Korea. Won the runner up

paper award in its track

S. Thio & B. King. (2016) The Managerial Competencies Required by Indonesia’s Leading

Hotel Groups: A Preliminary Investigation. 3rd International Hospitality and Tourism

Conference 2016 & 2nd International Seminar on Tourism 2016. Bandung, Indonesia. Won

the best paper award in its track

Wijaya, S., Morrison, A., Nguyen, T.H., King, B.E.M. (2016) Exploration of Culinary

Tourism in Indonesia: What Do The International Visitors Expect? Proceedings of the Asia

Tourism Forum 2016 – The 12th Biennial Conference of Hospitality and Tourism Industry in

Asia, Bandung, Indonesia

Gu, Q.S., Qiu, H & King, B.E.M. (2016) Identifying facilitators, constraints of wine tourism

for outbound Chinese tourists. Proceedings of the 9th Academy of Wine Business Research

Conference 2016. Adelaide, Australia

Chen, A & King, B.E.M. (2015) Case Study: Leadership Comparison Between International

Leader And Local Leader In Hotel Industry. Proceedings of The 5th Advances In Hospitality

& Tourism Marketing And Management (AHTMM) Conference. Beppu, Japan

Gu, Q.S., King, B.E.M., & Qiu, H (2015) The prevalence of wine tourism studies in

hospitality and tourism journals: A literature review and suggestions for future research.

Proceedings of the 2015 APacCHRIE / APF Conference. Auckland, New Zealand

Ong, F.,Lockstone-Binney, L., King, B.E.M. & Smith, K. A. (2014) The Future of Volunteer

Tourism in the Asia-Pacific Region: Alternative Prospects. Proceedings of the TTRA APac

Conference 2014. Melbourne, Australia

Backer, E., & King, B.E.M. (2014) The Demographic Dividend of VFR Travel: Guidance

from Australia. Proceedings of the Global Tourism and Hospitality Conference and Asia

Tourism Forum. Hong Kong Pp 2154-2175

Ong, F., Lockstone-Binney, L., & King, B.E.M. (2014) Volunteer Tourism Programs: A

Stakeholder Matrix. Proceedings of the 25th Council for Australasian Tourism and Hospitality

Education (CAUTHE) Conference Brisbane, Australia. Pp 449-461

King, B.E.M. (2014) Experiential Hospitality and Tourism Education: Practices in Three

Continentals. International Conference on Experiential Leaning in Hospitality and Tourism.

Macau University of Science and Technology. (keynote presentation)

Wijaya, S., King, B.E.M. & Nguyen, T-H. (2013) International Visitor Encounters with Local

Food: A Preliminary Conceptual Model. Proceedings of the 23rd Council for Australasian

University Tourism and Hospitality Education (CAUTHE) Conference Lincoln University,

Christchurch New Zealand. Pp 914-924

Tolkach, Denis & King, B.E.M. (2013) Establishing a Community-Based Tourism Network

in Timor Leste: Opportunities & Prospects. Proceedings of the 23rd Council for Australasian

University Tourism and Hospitality Education (CAUTHE) Conference Christchurch New

Zealand. Pp 856-870

Wijaya, S., King, B.E.M., & O'Mahony, B. (2011) Culinary tourism in Indonesia: The dining

experiences of international visitors. 10th Asia Pacific Forum, University of Nevada Las

Vegas (UNLV), Singapore.

Chang, C.-H., Chen, P.-T., Hu,H.-H. & King, B.E.M. (2011) The Effect of Newness of

Physical Surroundings on Theme Park Visitors’ Repurchase Behaviour.17th Asia Pacific

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Tourism Association Annual Conference. Seoul, South Korea. This paper won the best

paper award at the conference*

Breen, J., King, B.E.M. & Karanasios, S (2010) Information Behaviour & Knowledge

Acquisition amongst Small & Medium Sized Tourism Operators Looking to the Future:

Economic and Social Regeneration through Entrepreneurial Activity. 33rd Annual ISBE

Conference. London

Davidson M., Wilkins, H, King, B.E.M., Hobson, P, Craig-Smith, S & Gardiner, S. (2010)

Travel Behaviour of International Students Competition & Collaboration between Regional

Tourism Destinations. Proceedings of the 16th Asia Pacific Tourism Association (APTA)

Annual Conference Macao SAR, China Pp 999-1001

King, B.E.M. & Craig-Smith, S. (2010) Tourism & Hospitality Education in Australia: Emerging

Issues & Future Prospects. 20th Council for Australasian University Tourism and Hospitality

Education (CAUTHE) Conference Hobart, Tasmania

Prentice, C & King, B.E.M. (2010) The Role of Relationship Selling to the performance of

Casino Employees. 20th Council for Australasian University Tourism and Hospitality

Education (CAUTHE) Conference Hobart, Tasmania

King, B.E.M. (2009) Tourism & Hospitality Education in Australia: Past, Present & Future.

International Academy for the Study of Tourism Biannual Conference Palma de Mallorca, Spain

King, B.E.M. (2009) Engagement between Postsecondary Education and the Tourism Industry

in Australia. Towards a “Whole of Supply Chain” Approach. In Carlsen, J., Hughes, M. Holmes,

K. & Jones, R. (Eds) See Change: Tourism & Hospitality in a Dynamic World. Proceedings of

the 18th Council for Australasian University Tourism and Hospitality Education (CAUTHE)

Conference Curtin University, Perth. Pp 1 – 5.

Davidson, M, Wang, Y & King B.E.M. (2008) Critical Issues in the Australian Chinese Student

Market. Cultural and Event Tourism: Issues and Debates. Proceedings of the International

Conference Pp 914 – 930. 2008 Alanya, Turkey. ISBN 978-9944-223-73-7

Consultancies

[Consultancies and Professional Practice]

Towards a More Competitive Destination Hong Kong. An Industry Roadmap For the

Federation of Hong Kong Hotel Owners (with Mimi Li and Barry Mak). Report submitted in

March 2016.

Review of the Banyan Tree Management Academy for Banyan Tree Hotels & Resorts (with Ada

Lo). Report submitted in Feb 2015.

Development of Travel and Tourism Program for King Abdulaziz University, Saudi Arabia.

Client: King Abdulaziz University (with Chon, K, Mak, B, Tse, T, and Weber, K). Report

submitted in November 2013

Effective Learning and Information Channels for Small and Medium Tourism Enterprises

Funded by the Sustainable Tourism Co-operative Research Centre (AU$77,000). Technical

Project report published in 2010 (with Breen and Walker)

International Education Visitation – Tourism Opportunities Funded by the Sustainable

Tourism Co-operative Research Centre (AU$65,000). Technical project report published in 2010

(with Davidson, Wilkins, Craig-Smith and Hobson)

Tourism and Migration in Australia 1990-2005. Funded by the Sustainable Tourism Co-

operative Research Centre (AU$20,000). Technical project completed in 2010 (with Forsyth,

Dwyer & Seetaram).

An Investigation of Volunteering Flexibility in the Tourism Sector. Client Victoria University.

Internal Competitive Grant ($15,000). Project completed (with Lockstone, Deery and Smith)

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Brand Development and Positioning for Tropical North Queensland. (TNQ). Client: Cummins

& Partners. Project complete. Bid was successful. Cummins & Partners now handle the TNQ

marketing account.

A Qualitative Investigation into the Purchase Experiences of Chinese Tourism & Hospitality

Masters Students in Australia. Client: International Centre of Excellence for Tourism &

Hospitality Education. Project complete (with Lee & Davidson)

Urban Tourism Precincts Funded by the Sustainable Tourism Co-operative Research Centre.

Project complete (with Griffin, Haylar and Wood).

Information Needs within the Australian Tourism Industry: A Scoping Study. Funded by the

Sustainable Tourism Co-operative Research Centre. Project complete (with McGrath & Moore)

Melbourne Waterfront Tourism Strategy Preparation of a tourism strategy for the Yarra River

Precinct and Docklands Area in the lead up to the Melbourne 2006 Commonwealth Games.

Client: Tourism Victoria. Project complete (with Deery, Bergin, Pearlman & Jago).

Tourism and Poverty Alleviation Project. Development of Community Consultation and

Provision of Advice to TARU Area Development Plan. Mombasa, Kenya, Client: World Vision

Australia (pro bono) (with Bauer)

Unethical Practices in the China, Korea and Taiwan Inbound Tourism Markets. Clients: the

Australian Council of Tourism Ministers and the Sustainable Tourism Co-operative Research

Centre Project complete (with Prideaux & Dwyer)

Managing Volunteers & Paid Workforces in the Museums Sector. Australian Research Council

Linkage Grant. Clients: National Museum of Australia & Museums Victoria. Project complete

(with Deery & Jago)