Your D-Box is a container for the growing skills, experiences and knowledge that will help you in inspiring a user-centric and an innovator’s mindset in your organization. It has two parts: analogue and digital. The analogue part includes the course literature and templates. In the digital part you will receive read/watch lists, input slides, tool cards and the photo- documentation.

MODULE 1 MODULE 2 MODULE 3

PROFESSIONAL TRACK

MODULE 1September 17 – 19, 2020 · HPI

Set-up Human-Centered Collaboration

Discover the potential of collaboration in closing the Relationship Gap between

“silos” in the organization as well as between organization and users.

Design Thinking Principles:

Diversity Empathy Space

MODULE 2October 28 – 30, 2020 · HPI

Run Innovation Process

Develop a mindset of experimenting forward to close the Action Gap between the will to make use of Design Thinking and the existing processes

that aren’t providing the support needed.

Design Thinking Principles:

Synthesis Prototyping Iteration

MODULE 3November 19 – 21, 2020 · HPI

Sustain Strategy Implementation

Learn to integrate Design Thinking into your culture by bridging the Identification Gap

and connecting the new way of doing things with the exisiting system.

Design Thinking Principles:

Analogy Storytelling Systems Thinking

6 – 8 pmHappy Hour

6 –7 pmHappyHour

6 – 8 pmHappy Hour

6 – 8 pmHappy Hour

Program Syllabus Fall 2020Managing Complexity

September 17 – November 21, 2020

Sept 16

2 – 6 pm

Sept 17 · day 1 Oct. 28 · day 1 Nov. 19 · day 1

9 am – 6 pm 9 am – 6 pm 9 am – 6 pm

Sept 18 · day 2 Oct. 29 · day 2 Nov. 20 · day 2

9 am – 6 pm 9 am – 6 pm 9 am – 6 pm

Sept 19 · day 3 Oct. 30 · day 3 Nov. 21 · day 3

9 am – 5 pm 9 am – 5 pm 9 am – 5 pm

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MANAGING COMPLEXITY

PROGRAM OBJECTIVES: Develop and grow skills as a Design Thinking Project-Teamleader. Confidence to apply Design Thinking principles with related tools and exercises. Develop your own Design Thinking lighthouse project.

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transferday 3

transferday 3

transferday 2

applyday 2

applyday 2

applyday 1

experienceday 1

experienceday 1

experience

Send project description to HPI by Friday, Sept 11

Recommendation: invest 20% of your working time (4 full working days) in project work and docu-mentation

deliver project docu-men tation on Monday, October 26

Recommendation: invest 20% of your working time (4 full working days) in project work and docu-mentation

deliver project docu-mentation on Monday, November 16

Invest 1 – 2 full working days to finalize your implementation plan and document your work

Do project empathy work (5 – 10 interviews)

Carry out coach calls

Document and send your project documentation

Do project prototype testing (3 – 5 iterations)

Carry out coach calls

Document and send your project documen tation

Finalize strategy proto-types & testing

Complete documentation

Sept. 21 – Oct. 27

in company

Nov. 2 – Nov. 18

in company in company