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Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights from 2009 Remarks by Beth Snyder, President The Old Mill and Spa Toronto, Ontario

Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

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Page 1: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 1

ANNUAL GENERAL MEETING

Saturday November 7, 2009

12:45 – 1:30 pm

Highlights from 2009

Remarks by Beth Snyder, President

The Old Mill and Spa

Toronto, Ontario

Page 2: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 2

• Beth Snyder – President, Executive

• Darlene Chrissley - Vice-President, Coaching Awareness/ Community Partnerships

• Michael Lobraico – Past President, Nominations

• Julia von Flotow - Secretary, Governance

• Uri Galamidi – Treasurer

• Ron Chaiken, Stephanie Potter- Member Meetings

• Paul Litwack - Membership Services

• Leslie Kennedy – Marketing and Communication

• Angie Allan – Member at Large

• Martha McDerment - MLOA

Board of Directors 2009-2010

Page 3: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 3

Newsletter Editor - Gerry Fryer

Web Updates - Jing Le

Prism Co-Chairs: Anne Hurtebise, Colin Holbrow

Venue Coordination: Norma Cortes

Fall Conference

Chair: Cindy Stradling

Chair of Sponsorship/ Marketplace: Tracey White

Virtual Options:

Kim Leitch – Administrative contact

Dianne Moon – Accounting

Lorie Winter- Bookkeeper

Marion Tripp - CEO

Other Key People

Page 4: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 4

ICF-GTA Coaches is an innovative, leading, recognized, and resilient ICF world chapter responding to changing internal and external circumstances both locally and internationally.

March 25, 2009

Vision ICF-GTA Chapter

Page 5: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 5

• Best Practice Governance: Implement next generation practices, structures & processes for organizational transformation and promotion of active member engagement and co-creative innovation

• Robust Financial & Human Resources: Ensure responsible financial management, develop new revenue streams.  Increase revenues and membership.  Engage membership to increase organizational capacity. And, manage supplier relations effectively.

• Innovative Membership Programs & Services: Develop and implement a membership structure and innovative programming to attract and retain identified stakeholders

• Dynamic Coaching Awareness Brand: Create and present a cohesive ICF-GTA image that reflects our mission and vision, internally and externally in our geographic area.

• Building Healthy Communities:  cultivating social responsibility in partnership with our internal and external stakeholders.

March 25, 2009

Strategic Direction 2009-1010

Page 6: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 6

• Developed Ground Rules

• Developed new Vision and Strategic Directions

• Orientation Manual and Process

• Job Descriptions

• Committee Structure and leads

• The Way We Work

• Legacy documents

• Professional Business Practices

Best Practice Governance

Page 7: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 7

• Detailed financial reconciliation

• Chapter Sponsor: CTI

• Review of processes & opportunities for savings/ cost containment

• Review of Financial Model: not sustainable

• Recommendations for Chapter membership:

$75 for all members, one category

• Initiated review for new Auditor

Robust Financial & Human Resources

Page 8: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 8

• Successful Member Appreciation at Intercontinental Hotel

• Implemented new meeting approach with improved attendance (50 vs. 12)

• Value for members with excellent speakers, better venues, food

• Focus on technology, biz development, coaching skills

• Successful PRISM Event at Glen Gould Studio

Innovative Membership Programs & Services

Page 9: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 9

• Updated look and feel of website

• Video done on Coaching

• PRISM targeted to business community

• Review initiated of PRISM offering

• Coffee Conversations at Starbucks (100 members involved, 70 participated)

• Making connections with other organizations to develop synergies: CAPS, Schulich Executive Centre, Ont. Psychology Association, HRPA

Dynamic Coaching Awareness Brand

Page 10: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 10

• Coffee Conversations

• Development of Sponsored Coaching Awareness Model: discussions with United Way

Building Healthy Communities

Page 11: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 11

• Awareness of opportunity Nov, 2009

• Ask for nominations in December, 2009

• Interview potentials, early January, 2010

• Slate proposed at end of January, 2010

• Vote for Board Members February, 2010

• Introduce new Board at end of February, 2010

• Term begins March 1, 2010.

ICF-GTA ChapterNomination Process for Board

Page 12: Professional Services Automation ICF-GTA Greater Toronto Area Chapter Page 1 ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights

Professional Services AutomationICF-GTA Greater Toronto Area Chapter

Page 12

FRIENDS SPONSORS

Anne HurtebiseColin HolbrowJean DaviesBeth Snyder