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7/29/2019 professional resumes.pdf
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Professional Business Resumes
TopicsCovered
Purpose of the resume Types of resumes Outline of a chronological resume Resume Worksheets
Profiles and Accomplishment Statements Active and Descriptive Words and Phrases Resume samples References Electronic Recruiting
Career Management Handouts On-Line:
Careers in Business Company Research Effective Job Search Letters
Evaluating and Negotiating Job Offers Interview Strategies Job Search Strategies
Networking at Company Recruitment Sessions Professional Business Resumes
Go to: www.sauder.ubc.ca/ccc, Click on Career Management
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Purpose of the Resume
The purpose of a resume is to secure an interview. Your resume objective is to highlight your qualificationsand accomplishments to prospective employers, and persuade them to want to interview you.
An effective resume demonstrates your ability to meet an employer's needs; moreover, it stimulates theirdesire to meet you. Compose your resume using information that you generate through:
Your self assessment (knowledge of your skills, abilities and interests).
Analysis of each work and volunteer position you have held (identifywhat you accomplished, what skills you developed).
Incorporate the key competencies recruiters are looking for, including:initiative, flexibility, confidence, team orientation, results orientation,analytical thinking, leadership, decision making, customer service, timemanagement and communication skills. Describe how you havedeveloped these skills through your paid and volunteer work, and class
projects.
If a job posting requests specific skills note in your resume how youhave developed these skills through your work, volunteer and classroomexperiences.
Length of Resumes
Business resumes are generally one to two pages in length depending on your experience andqualifications. As you move through your career, it will not be uncommon to have a two or three pageresume. One notable exception is the investment banking industry. Recruiters insist on a one pageversion a highly focused document is key.
Creating a Professional Image
Your resume needs to create a positive first impression. To do this:
Use a standard resume format (chronological or combination).
Ensure there are no typing or spelling mistakes.
Have a well-organized layout with headings and text properly aligned.
Use a standard font, such as Times or Arial, between 10 11 points.
Have sufficient white space so recruiters can write comments.1 margins are preferred.
Avoid using attention-getting gimmicks. Your abilities and presentationshould sell themselves.
Print your resume on same paper as your cover letter; preferably whiteor light coloured, plain bond paper.
Edit carefully forSPELLING &
GRAMMAR ERRORS!
Even 1 error caneliminate your
application!
Your resume shouldhighlight your
ACCOMPLISHMENTSand SKILLS related to
the job you aretargeting.
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Types of Resumes
There are three standard types of resumes: chronological, functional and combination. Most employersprefer the chronological format because it highlights your career progress. Functional resumes aremost appropriate for senior executives because they present a broad profile without reference to specific jobs.
The combination resume combines elements of both chronological and functional styles. The combinationformat works well if you have held a variety of jobs with the same employer or if you are moving into adifferent career area.
Chronological
This type of resume places your skills within the context of your employment history and demonstrates yourcareer progress. Guidelines include:
Information is presented in reverse chronological order(most recent dates first).
Your education is noted prior to your work experience.
Work history is summarized chronologically.
Each work experience is noted including your job title,name of employer, dates of employment, along with a brief
job description and a notation of what you accomplishedwithin that job.
Functional
This resume style is useful for marketing extensive executive-level career experience. Guidelines forcomposing this type of resume include:
Functional or skill-based headings are used to described areas of expertise gained during yourworking career (i.e. Management, Credit and Finance, Administration, Human ResourceManagement). Specific accomplishments are listed in each area.
Accomplishments and skills are not linked to specific positions but rather as the outcome of the wholecareer.
A chronology of employment follows, listing position, name of employer and dates only.
Combination
This type of resume utilizes a mix of chronological and functional formats as the name suggests. It is mostuseful for people who have been promoted or have held several positions with one employer. Employmenthistory is listed in reverse chronological order with areas of expertise (using functional or skill-basedheadings) grouped together for emphasis in each position.
Recruiters prefer theCHRONOLOGICAL
RESUME
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Outline of a Chronologica l Resume
The Chronological Resume is the resume of choice for most recruiters. The following highlights the key
components you should include, as well as some optional sections:
1. Name and Contact Information
2. Profile
3. Computer Skills (for students targeting jobs using their technology skills)
4. Education (relevant class projects can also be added)
5. Work Experience (most recent jobs listed first)
6. Extracurricular Activities
7. Activities and Interests (optional)
Name
Your name should be in capitals and/or boldface. If you generally use a different first name, put it inquotation marks after your official first name. i.e. Xiaoyang Shawn Yan. Or, if you prefer, simply note thename you wish to go by, i.e. Shawn Yan.
Contact Information
Include address, city, province, postal code, e-mail address, website address (optional), and telephone number. Ensure that amessage can be left on your telephone voice-mail or with a reliableperson who is fluent in English. Your voice-mail should be briefand professional. Check your email messages daily as somerecruiters are using email as their primary means ofcommunication with applicants.
Profile
The profile replaces the old notion of Objective. In a few lines, it highlights your skills, traits andaccomplishments that are included in the body of your resume. It presents the most relevant informationabout you to the reader, helping you to be screened to the yes pile. It is useful to develop more than oneprofile so you can customize your resume for different jobs and different employers.
Example of a Profile:
A Sauder School of Business (UBC) student majoring in Accounting and Finance with recent businessexperience. Proven self-starter with strong leadership and communication skills developed throughexecutive positions held in student organizations. Proficient in Microsoft Office with good knowledge ofMicrosoft Access. Fluent in English and Mandarin, with conversational Spanish.
Ensure your
contact informationis UP-TO-DATE.
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Computer Skills
Recruiters looking for IT professionals have requested that your ITskills appear at the beginning of your resume. They can quickly
assess if your technology skills match their needs. Categorizeyour skills using subheadings such as Languages, P latforms andApplications.
Education
Note your education at the beginning of your resume as this highlights that you offer recent and relevantbusiness training. State:
Current Degree:
Title of Degree, Name of School, Location of School, and Completion Date (i.e. Bachelor ofCommerce, University of British Columbia, Vancouver, BC, May 200X).
Option.
GPA or Honours.
Scholarships and Awards
Courses related to the position you are seeking. Limit list to a maximum of 8 courses.(Optional onlyif it adds value)
Class projects involving use of industry related skills. Highlight your experience solving real businessproblems. (Optional)
Specialized Training:
Note training related to the position/career you are targeting (i.e. Canadian Securities Course, J ava
Programming-BCIT).High School Diploma:
You no longer need to note your high school diploma on your resume.
Note: Your Education should be listed afteryour work experience as you progress through your career.
Work Experience
This is the key area recruiters examine to assess your suitability for a position. They are specifically lookingto see if your experience and skills match the requirements of the position for which they are recruiting, so itis important to spend time focusing on relevant information.
Recruiters review your competencies in leadership, decision-making, initiative, flexibility, customer service,team orientation, results achievement, analytical thinking, time management and communication skills. Besure to assess the requirements of the employer, and specifically describe how you have developed theseskills through your work experience.
First describe your position through a scope statement. Basically this will outline the main responsibilitiesof the job and who you reported to, indicating the level of the position.
Then, describe your key accomplishments in detail. This allows you to demonstrate your transferable skillsand core strengths. Use strong action verbs (see page 11 for J ob Description Verbs) to describe youraccomplishments and skills.
If you are targetingan IT related job,
move your IT skills to
the beginning of yourresume.
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Format:
List work experience in reverse chronological order most recent jobsfirst.
Name of employer, location.
Position title. If the job title is directly related to the career you aretargeting, then list the job title ahead of the name of the employer.Alternatively, if the employer is a well-known corporation, it may be moreprestigious to note the name of employer first.
Dates of employment. Use only years - no months. Right aligned.
Scope Statement to describe level and overall description of theresponsibilities of the job.
Accomplishment statements demonstrating your specific skills and howthey benefited the employer.
Concise and specific phrases instead of complete sentences.
Use Action Verbs in the past tense to start each point. For currentemployment, use present tense.
Use business and technical terms, volumes, or dollar amounts thatdescribe your work. Quantify your experiences by noting %, #and $. Ifyou increased profitability, note it in dollars ($) or by percentages (%). Ifyou led a project team, note the number of team members.
Extracurricular Activities
Recruiters are interested in assessing your volunteer work for your employability skills in areas such as
leadership, management, and problem solving.
These activities also give an employer an indication of what youare like as a person. Include:
Volunteer activities (list in reverse chronological order;include your leadership roles)
Membership in Sauder School of Business clubs andprofessional associations (include any leadership positionsheld)
Participation in team sports (including the level of
competition and your role)
Activities and Interests (optional)
List your interests and hobbies that are team based, goal oriented, social, and/or industry related.(i.e. Marathon runner, rugby, e-trading, golf).
Where applicable, useindustry related terms /
jargon to describe yourwork experience.
Use the ExtracurricularActivities section tohighlight your key
skills & competenciesrelated to the job you
are targeting.
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Resume Worksheet
Name: ____________________________________
Address:___________________________________City, Province_______________________________
Postal Code: _______________________________
Phone Number: _____________________________
Email:_____________________________________
EducationDegree: _______________________________________________________________
University: _____________________________________________________________
GPA: _________________________________________________________________
Relevant Courses: _______________________________________________________
Specialized Training: _____________________________________________________
______________________________________________________________________
Degree: _______________________________________________________________
University: _____________________________________________________________GPA: _________________________________________________________________
Relevant Courses: _______________________________________________________
Specialized Training: _____________________________________________________
______________________________________________________________________
Specific Computer skills(software, programming languages, hardware, etc):___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
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Work Experience
Employer:______________________________________________________________
Position/Title: ___________________________________________________________
Dates:_________________________________________________________________
Level Reported to: _______________________________________________________
Key Responsibilities______________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Key Accomplishments/Achievements:
____________________________________________________________________________________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Employer:______________________________________________________________
Position/Title: ___________________________________________________________
Dates:_________________________________________________________________
Level Reported to: _______________________________________________________
Key Responsibilities______________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Key Accomplishments/Achievements:______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
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Work Experience Continued
Employer:______________________________________________________________
Position/Title: ___________________________________________________________
Dates:_________________________________________________________________
Level Reported to: _______________________________________________________
Key Responsibilities______________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Key Accomplishments/Achievements:
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Employer:______________________________________________________________Position/Title: ___________________________________________________________
Dates:_________________________________________________________________
Level Reported to: _______________________________________________________
Key Responsibilities______________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Key Accomplishments/Achievements:______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
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Extra Curricular Activities:
Position:_______________________________________________________________
Club/Activities: __________________________________________________________
Accomplishments:______________________________________________________________________
______________________________________________________________________
Position:_______________________________________________________________
Club/Activities: __________________________________________________________
Accomplishments:______________________________________________________________________
______________________________________________________________________
Position:_______________________________________________________________
Club/Activities: __________________________________________________________
Accomplishments:
______________________________________________________________________
______________________________________________________________________
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Act ive and Descriptive Words and Phrases
Personal Traits/Characteristicsable curious independent reliableachiever dedicated logical resourcefulactive dependable motivated responsibleadaptable determined optimistic risk takeralert diplomatic organized self-reliantambitious disciplined original self-starteranalytical dynamic perceptive sincereassertive economical personable skilledattentive effective pleasant sophisticatedbroad-minded efficient poised successfulcapable endurance positive systematicchallenge-oriented energetic practical tactfulcompetent enterprising productive talentedconscientious enthusiastic proficient team memberconstructive far-sighted problem solver trustworthycooperative fast learner progressive willing workercourageous firmly punctual work well under pressurecreative imaginative realistic work well with others
Nature of Experiencebroad consistent record of... intensive successfulcomplete (growth, promotion,
achievement) scope variedcomprehensive diversified solid provenconsistent extensive specific established
Action Verbs, Skills, and Accomplishmentsaccelerated ascertained coached coordinatedaccommodated asserted collaborated correlatedaccomplished assigned collected counseledaccumulated assimilated communicated createdachieved assisted comparedacted assured compiled dealtactivated attained completed decidedadapted audited composed decreasedadhered augmented computed definedadjusted authorized conceived delegatedadministered bilingual concluded demonstratedadopted bought conducted designed
advised brought conferred detailedadvocated budgeted confronted detectedalleviated built consolidated determinedanalyzed calculated constructed developedanticipated chaired consulted devisedapplied chartered contributed directedappraised checked controlled disbursedapproved circumvented convened dischargedarranged classified converted discovereddiscussed identified originated screeneddistributed illustrated participated secured
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documented implemented paved selectedearned improved perceived servicedeconomized improvised perfected setupedited inaugurated performed shapedelicited increased perpetuated signedeliminated indexed persuaded simplified
embellished induced pioneered simulatedenacted influenced planned soldencouraged informed practiced solvedenforced initiated prepared specializedengineered innovated presented specifiedenhanced inspected presided spokeenlisted inspired prevented sponsoredenriched installed prioritized stabilizedentrusted instigated produced staffedenumerated instituted programmed standardizedequated instructed progressed stimulatedequipped integrated projected strategizedestablished interpreted promoted streamlined
estimated intervened provided strengthenedevaluated interviewed published structuredevolved introduced purchased studiedexamined invented queried submittedexcelled inventoried questioned substantiatedexecuted investigated raised succeededexemplified isolated reasoned summarizedexpanded issued received supervisedexpedited judged reciprocated suppliedexperienced justified recognized surpassedexperimented kept recommended surveyedexpounded keynoted reconciled synthesizedextracted keyworded recorded taught
fabricated launched reduced testedfacilitated lectured reevaluated theorizedfiled led regulated trainedfinanced listed reinforced transformedfixed logged rejected translatedfollowed made related traveledforecasted maintained released tutoredformulated managed remunerated typedfounded manipulated rendered unifiedfurnished mediated renegotiated updatedgathered memorized reorganized understoodgave mentored reported utilizedgenerated modeled represented validatedgot modified researched verifiedgoverned motivated responded vindicatedgrappled negotiated restored wroteguided notified restrictedhandled observed resulted inharmonized obtained reviewedheaded operated revisedhelped ordered savedhired organized scheduled
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Sample Undergraduate Resume one page
RACHEL YU
5432 Ash Street Phone: (604) 555-3456City, Prov, Postal Code Email: [email protected]
PROFILE
A fourth year Sauder School of Business student with strong marketing and customer service experience.Demonstrated self-starter with problem-solving and solutions-oriented communication abilities. Computer skillsinclude Microsoft Office Suite, web browsers and MS Outlook.
Fluent in English and Cantonese, conversational Mandarin.
EDUCATION
Bachelor of Commerce, Marketing Completion May 2004Sauder School Of Business
University of British Columbia, Vancouver, BC Average - 83% UBC Deans List, 2002 UBC Undergraduate Scholar Program Scholarship, 2001 and 2002 Golden Key member,2001
WORK EXPERIENCE
Company, Vancouver, BC Part time 2002 and Summer 2003Marketing and Office Assistant
Reporting to the Office Manager, provided administrative and sales support in the areas of order taking, pricing,invoicing, collections and attending trade shows. Increased sales by approximately 30% in Ontario and Alberta through effective marketing and selling at two
trade shows.
Improved company bottom line by creating processes to organize inventory and accounts receivable.Recommended and implemented improvements to overall product line.
Bank, Vancouver, BC Summer 2002Customer Service Representative
Reporting to the Supervisor of Customer Service, provided daily customer transaction support including deposits,withdrawals, term deposits, safe deposit boxes and setting up PINs for ATM cards. Ensured a high level of customer satisfaction by providing prompt service and responding to inquiries. Promoted additional services, raising customer awareness of the banks full range of financial products.
Restaurant, Toronto, ON Summer 2001Server
Reporting to the Restaurant Manager, responsible for courteous and efficient food service andcashieringfor up to 200 customers daily.
Resolved customer complaints using effective listening and problem solving skills. Complimented bymanagement for establishing strong customer relations and building repeat business.
Trained new staff in customer service delivery and SQUIRREL computer system to maintain consistency inservice.
EXTRA-CURRICULAR ACTIVITIES
Head Chairperson, Enterprise Entrepreneurship Conference andBusiness Plan Competition 2003-2004VP Events Coordinator, Commerce Mentor Program 2002Member, Commerce Undergraduate Society 2002 - 2003
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Sample Undergraduate Resume two pages
Ray Brown#3-1234 Willingdon Ave. Phone: (604) 555-2222Burnaby, BC Cell: (778) 555-1111V5H 2R6 E-mail: [email protected]
PROFILE
A third year Sauder School of Business student with a flexible set of business skills developed throughfour years of experience in various industries. Demonstrated planning and project management abilitieswith a track record of team-focused accomplishments. Bilingual in English and Cantonese.
Computer Skills:
Database Programming: MS Access, SQL, OracleInternet: Solid knowledge of e-commerce, internet marketing, web browsers and
web design (HTML)Other: MS Excel, MS PowerPoint, Visio 5.0, Windows 95/98/2000, MS
Exchange
EDUCATION
Bachelor of Commerce, Management Information Systems Completion: 2004Sauder School of BusinessUniversity of British Columbia, Vancouver, BC
Average 84%
WORK EXPERIENCE
Interactive Solutions Ltd., Vancouver, BC 2000-PresentHead Programmer/Partner
Working with five partners, create and maintain unique web services for clients, develop onlineadvertising strategies and assist in the design of corporate clothing line. Introduced and implemented backend applications increasing productivity by 100% and reducing
operating costs by over 15%. Developed and implemented new web services improving profitability by providing value-added
services to existing and new clients.
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Ray Brown
Capilano College, North Vancouver, BC 2003Class Instructor
Reporting to the head of the Continuing Education Department, undertook a project to develop anddeliver five-day computer courses to diverse student groups. Trained groups of 15 corporate students in web content programming. Feedback from students
indicated substantial operational cost savings by performing these services in-house. Created a productive learning environment by developing rapport with students. Received 95%
satisfaction rate on training evaluations.
Group Enterprises, North Vancouver, BC 2000-2002Office Assistant
Reporting to the Office Manager, provided support in the areas of accounting, customer service andweb development Created new systems for employee payroll and job costing using Microsoft Excel. Reduced staff
processing time by over 50%. Analyzed job costing for over 200 projects determining overall profitability and areas for
improvement. Designed and continue to maintain a 10 page corporate website.
Mindlinks Tutoring Services, Vancouver, BC 1999-2000Founder/Partner
As a founding partner of the company, provided strong leadership in the creation and day-to-dayoperations of the company. Defined and implemented a process for screening and hiring tutors to ensure high standards
were met. Designed and programmed an interactive web site for students to expand marketing efforts while
keeping costs at a minimum
EXTRA CURRICULAR ACTIVITIES
Director/Treasurer, North Shore Mountain Bike Association 1998-PresentWebmaster, Cycling BC 2001-Present
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JOE SMITH
123 Queens West Avenue Vancouver, BC V6H 3H3 [email protected] 604.722.2222
EDUCATION
Bachelor of Commerce, Finance
Sauder School of Business
University of British Columbia, Vancouver, Canada Completion: May 200X Third year average: 83% Relevant courses: Business Finance, Theory of Finance, Security Markets, Risk Management & Financial
Engineering, Investment Policy, Quantitative Analysis of Financial Decisions, Elementary Algebra
Chartered Financial Analyst Program (level one in progress) Completion: J une 200X
WORK EXPERIENCE
Investment Management Intern, Capital Holdings Limited, Vancouver, Canada Summer 200X
Scrutinized analysts research reports; developed and maintained complex financial models Researched and compiled valuation data and financial ratios for Australian mid-cap and small-cap stocks Collaborated with the qualitative research team to streamline the monthly Asian stock screens Met with management of top companies to discuss profitability and financial situationUndergraduate Teaching Assistant, Marker, University of British Columbia, Vancouver, Canada J an-Mar 200X
Invigilated second year finance student examinations; accurately graded assignments and examinationsResearch Assistant, University of Hong Kong, Hong Kong Summer 200X
Assisted Dr. J im Cheng to develop research paper, Downsizing, upsizing the impact of economies on the HongKong stock market.
Researched and documented Hong Kong listed companies financial reports Organized Hong Kong listed companies background informationCustomer Sales Representative, Eatons, Vancouver, Canada Part-time 200X-200X
Provided customer service; assisted in inventory control; organized stock roomCustomer Sales Representative, Footlocker, Vancouver, Canada Part-time 200X
Provided customer service; coordinated daily merchandising of new stock; streamlined inventory control system
ACTIVITIES
Vice-President, Finance Club, UBC April 200X-present Enhance communications between club, Finance faculty and members; initiate and coordinate club eventsConsultant, Chinese Art Student Society, UBC 200X-200X
Involved in organizing cultural activities; help develop strategic and promotion plans for this 700-member clubSecond Year Class Liaison, Faculty of Commerce, UBC 200X -200X
Enhanced correspondence between professors and second year studentsIntramural Basketball Team Captain,X-Men League, UBC 200X -200X
SKILLS Computer Skills: Windows, MS Office, FrontPage, Outlook, Photoshop, Flash, Lindo, Oracle, UML, CASE, SQL,
PL/SQL, ODQL, HTML, C++, FactSet, Bloomberg Language Skills: English, Cantonese, and Mandarin
ACHIEVEMENTS
Bank of Montreal Scholarship (200X); UBC Undergraduate Scholar Program Scholarship (199X); Ranked 2nd in Financemajor and ranked 9th overall in the Faculty of Commerce 200X; UBC Deans List (200X); Golden Key National HonourSociety (since 199X); British Columbia Passport to Education Scholarship Award (199X)
Investment Banking Style Resume (one page)
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References
During interviews recruiters may request a Reference List and Letters of Reference. In North America DONOT include your references on the resume and DO NOT indicate References available upon request.Employers and recruiters assume that you will provide references when the time is appropriate. Create aseparate Reference List to bring to an interview.
Your references can be your former managers, supervisors, and seniormanagers. References must be aware of your work and accomplishments whilein their employ. If none of the fore mentioned are available, a senior co-worker,trainer, a supplier or customer you worked with could also be references.
If your work experience is from outside of North America, you may wish to alsoinclude names of Professors who have agreed to comment on your classroomperformance.
Always call your prospective references to ask for their permission to use theirnames. Take the opportunity to renew your contact with them and review yourkey accomplishments so they will be able to speak favourably about you. Whenan employer has asked for your reference list, call your references to let themknow the name of the company, the position and highlights of the job so they canbe prepared to answer questions. Remember to call to thank your referencesafter a prospective employer has contacted them, and also after you havesecured employment.
References should be presented in a consistent format, which includes: Your name, address and contact information at the top of the page Name, title and contact information of your references (the standard is
three) A brief note under each name explaining their relationship to you (i.e.
supervisor)
Always ASK yourreferences if they arewilling to act as your
reference.
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Sample Reference List
SAMUEL J. WATSON
11 East Sullivan Avenue (604) 321-6754Surrey, BC V6V 5V5 [email protected]
REFERENCE LIST
Mr. Arnold Blake Phone: (604) 669-1777PresidentColour Your World Company1111 Nelson StreetVancouver, BC V6E 3V7
Former Manager
Professor Colin Hook Phone: (604) 822-8321Co-op Faculty Supervisor email: [email protected] Faculty of Commerce& Business AdministrationRoom #300, 2033 Main Mall
Vancouver, BC V6T 1Z2
Ms. Sally Smith Phone: (406) 765-9080Manager email: [email protected]'s Distributors5555 West St. Clair Avenue
Toronto, Ontario T2V 109
(former Manager-Xerox Business Systems)
Michael Chong Phone: 011 852-2847-6580Managing Partner
J onathan Bing & Associates
Ice House StreetHong Kong(Letter of reference attached)
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Elec tronic Recruiting
On-line Applications
Many large corporations and high tech firms recruit through their web sites. These employers use computerdatabases for resume storage and retrieval. They often request you complete an on-line application. Thisapplication takes the place of your resume. Use key words and technological language as related to the jobyou are applying for. Transfer as much relevant information as you can from your resume into the on-lineapplication.
Keep in mind the following:
Use nouns over verbs as these systems search for specific nouns which identify the applicant ashaving the experience they require. i.e. programmer, purchaser
Consider including a Key Word section at the top of your resume. In this section note as manykey nouns which describe your experience and skills
Use industry jargon, and industry nouns
Do not use fancy fonts such as italics, underlining, shadows, boxes, bullets, bolding
Avoid vertical and horizontal lines
List phone numbers on a separate line
Remove all indentations
Resumes submitted via E-Mail
Recruiters often request students to apply via e-mail. When applying via e-mail:
Create a professional, brief e-mail message.
In the Subject line note the job posting you are applyingfor.
As with any business correspondence, be brief andprofessional.
Proofread, proofread, proofread. Avoid spelling and
grammar errors, using informal language, and using adirective, demanding tone.
Do not bombard the recruiter with emails. If they haventresponded within 1-2 weeks, send a follow-up email.
When emailing aresume save it as:
ASCII, Word, RTFor HTML document
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Resumes submitted via E-Mail (continued)
Sending your resume as an Attachment:
The majority of recruiters request you attach your cover
letter and resume as a Word document saved as ASCII(*.txt), RTF (*.rtf), or HTML format.
Sending your resume within your e-mail message:
Some IT recruiters prefer that you write your cover letterand resume within the email message.
Limit your text to 65 characters per line to ensure that thedocument formats correctly.
It is recommended you send a copy of this e-mail messageto a friend to ensure the cover letter retains its original
format.
Recruiters are aware that your cover letter will not besigned.
Resumes posted on the Web
RESUME DATABASES:
Resumes can be posted on the web in a resume database such asat these Canadian sites: Monster.ca, Workopolis.com,Careerclick.com, Jobshark.com. These sites draw the attention ofrecruiters who are searching for candidates with specific skills.
J obtrak.com suggests you consider the following when posting aresume on a web database:
Overall reputation of the site
Cost to post (most are free for applicants looking for work)
Ability to update and delete your resume
How long your resume will be stored on the site before it isautomatically deleted.
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Posting a Web Resume
A web-based resume gives you flexibility with regard to graphics
and overall presentation format. To develop a web resume:
1. Obtain web space in which you can develop your web sitefrom an internet service provider.
2. Design your web site using web authoring tools, such as:Dreamweaver, GoLive or Notepad.
3. Build your web resume including meta tags which are usedby search engines to find your site. Meta tags include keywords and descriptions of your skills and experience.
4. Upload your web site to your web space.
5. Register your site on several search engines. i.e.Yahoo.com - scroll down to How to suggest a site, orAltavista.com - scroll down to Submit a site.
Tips on Web Writing from the Columbus Group:
Eliminate verbal nouns. i.e. Instead of Take into account, useConsider.
Eliminate extraneous words: By eliminating redundancies andrepetition, the reader can easily find what they are seeking andquickly move through the copy.
Who, What, Where, When, Why: Tell your readers the Five Ws at
the beginning of your document: Who is this for, what is in it,where will you find things, when it took place, and why is it here.
Dont say click here the user expects to click when a hyperlinkis present and expects an action to occur. I.e. Instead of clickhere to download my Database Management Report, use Checkout my Database Management Project. (PDF, 350K)
Web Writing Resources:
http://www.sun.com/980713/webwriting/ http://www.webtechniques.com/archives/2001/02/kilian/ http://www.useit.com/papers/webwriting/rewriting.html
Electronic / Scannable Resumes
This is another version of your paper resume, reconfigured forelectronic transmission. Electronic resumes can be scanned,converted to code, summarized, stored in a data bank, searchedby key words, extracted, viewed on screen, replicated andelectronically transmitted within and between companies. If arecruiter requests an electronic resume it must be formatted asfollows.
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Business Career CentreProfessional Business ResumesSample Electronic Resume
STANLEY WOO
22-555 West 10th AvenueVancouver, BC V7V 7V7(604) [email protected]
OBJECTIVE
Database Developer
COMPUTER SKILLS
Graphical Software: Adobe Photoshop, Monarch Platform, Strandware, Visio Technical 4.5Software Skills: MS Office, Lotus 123Operating Systems: MS DOS 6.22, UNIX, Windows 95Programming: Basic, Pascal
EDUCATION
Bachelor of CommerceOption: Management Information SystemsUniversity of British ColumbiaVancouver, BCCompletion May 200X
EXPERIENCE
ABCCORPORATIONVancouver, BCPMD Help Desk AssistantSummer 200X
Answered and logged calls at PMD Help Desk.Supported in-house applications for employees.
Researched a web-enabling tool (ReportMart) for Business Information Services Group.Acted as main contact with Sqribe Technologies with respect to web-enabling tools.
TELUSBurnaby, BCCustomer Development AssistantSummer 199X
Promoted Telus Bundles package to new clientele.Provided comprehensive information about Telus services and competitive advantages.Participated in Telus Customer First Training Program.
SPECIALIZED TRAINING
Basic and Pascal Computer SkillsBritish Columbia Institute of TechnologyBurnaby, BC199X
St. J ohns First Aid Certificate
EXTRACURRICULAR ACTIVITIES
Employment RepresentativeUBC Management Information Systems Club
Organized IT knowledge seminar featuring Crystal Decisions Crystal Reports