TRAVIS GARCIA 2 Sherman PlMorristown, New Jersey 07960

travisdgarcia@gmail.comCell 201-738-2753

SUMMARY OF QUALIFICATIONSProvide leadership and contribute to the development of existing and new business opportunities.

Significant strengths include: Project Management Communication Relationship Building Human Resource Management Team Creation and Development Individual and Team Empowerment

ACHIEVEMENTSBank of America – Clifton, Wyckoff, Oakland, Butler, New Jersey June 2003 - PresentBanking Center Manager, Vice President

Received multiple Top Performer Awards Received multiple One Team Awards for partner referrals Manage team to work closely with investment and wealth management partners and exceeded targets across businesses Manage a portfolio of Preferred and Retail customers by profiling new and existing clients and recognizing top clients Selected by manager to be voice of peers on the Lower Northeast Area Advisory Council that creates and implements

consistent policies and procedures for 146 Banking Centers spanning 12 districts. Project leader to schedule and reduce capacity issues for Banking Center Managers which streamlined processes eliminating

over 6 hours duplication and waste per week. Elected by manager to represent district on the Associate Engagement and Inclusion Council. The Council pilots and

implements new initiatives to increase key targets. Successfully implemented 2 new procedures for 146 Banking Centers. Selected by Area Management to facilitate a Leader Development Program involving 30 candidates. Worked with 2 other

managers to organize and create the program using an outline of materials and online resources. This program lasted 5 months and had a 90% graduation rate with 25% of graduates achieving a promotion upon completion.

Project Lead for the roll out of new products and services in the market. Led project to work with a group of peers to increase sales and service targets. Successfully rolled out 3 new routines that resulted in 100% of Banking Centers achieving Customer Experience Targets and increasing teller referral production from an average of 2 to 4.

Signature Series Development Program Facilitator. Took Top Performing associates through a career development program lasting 6 weeks with a graduation after completion.

Number one Banking Center Manager in the Northeast Region in Key Performance Indicators two months in a row. Managing a large center with high net worth and demanding clientele with unique banking needs. Selected to be one of two Market sales effectiveness leaders to train Personal Bankers on sales strategy for company. Selected to be a training center for new hires in the market and have successfully on-boarded 14 new hires. Manage partners from other lines of business and generate revenue through referrals and creating sales strategies. Increased Customer Experience scores by 8 points and maintained above target in a previously poor performing centers. Manage and coach sales team to acquire and deepen relationships with customers and identify their complete banking needs. Twice selected to cover two Banking Centers in absence of a manager for 3 months and exceeded targets. Managed sales goals to increase business and revenue, budgets, staffing and other accountable activities and exceeded goals. Received multiple Award Of Excellence

EDUCATION Bachelor of Arts – Communication - William Paterson University - Wayne, New JerseySignature Graduate, Facilitator