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Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Chapter 1
What is Professional Meeting Management?
A Fresh Perspective
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
To the Instructor . . .
Thank you for adopting PMM5 for your class(es). Reproduction and use of these resources are limited
to instructors currently using Professional Meeting Management®, Fifth Edition.
Written permission from the Professional Convention Management Association is required for any other use or means of reproduction.
Professional Meeting Management® is a registered trademark of the Professional Convention Management Association.
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Learner outcomes
Identify components of a well-designed learning experience.
Discuss how to better design meeting and conference environments.
Differentiate between leadership and management as they apply to meeting planning.
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Compelling question
Think of a learning experience (class, meeting, conference, etc.) you found to be very valuable.
What are 5 or 6 characteristics of that experience that made it so valuable for you?
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Powerful environments
B = f (p,e)Behavior is a function/result of people
interacting with their environment.
Kurt Lewin
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Learning and community
1. General Sessions
2. Meals
3. Breaks
4. Social Events
5. Concurrent Sessions
6. Exhibits
7. Registration Area
Brainstorm how your area can be more intentionally designed to facilitate learning and community among participants.
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Achieving desired results
Meeting management: doing things right Meeting leadership: doing the right thing
What is important today is:
doing the right thing … right!
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
A Whole New Mind by Dan Pink
"Logical and precise, left-
brain thinking gave us the
Information Age. Now
comes the Conceptual Age
—ruled by artistry,
empathy, and emotion."
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Pink’s attributes to master
1. Not just function, but also design
2. Not just argument, but also story
3. Not just focus, but also symphony
4. Not just logic, but also empathy
5. Not just seriousness, but also play
6. Not just accumulation, but also meaning
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
A Dan Pink observation
“The future belongs to a different kind
of person. Designers, inventors,
teachers, storytellers — creative and
empathetic right-brain thinkers whose
abilities mark the fault line between
who gets ahead and who doesn’t.”
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
The meetings business
Planning events
versus
connecting individuals to the people, knowledge, and tools they need to be successful.
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Acknowledgment
Jeffrey Cufaude
President and CEO
Idea Architects
646 E 9th St
Indianapolis, IN 46202
317-267-0047
www.ideaarchitects.org
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Acknowledgment
The fifth edition of Professional
Meeting Management® and the
Instructor Resource Center has
been made possible by a
generous educational grant from
the PCMA Education Foundation.
Professional Meeting Management®, 5th edition© 2006 Professional Convention Management Association
Instructor feedback . . .
PCMA requests Feedback on content of this presentation Solicits changes or suggestions Identification of other resources
Forward comments and resources to: Glen Ramsborg, PhD
Senior Director, [email protected]
