PROFESSIONAL Course Calendar.pdfof the business entrepreneur in a new ... unique business plan. Mini-MBA Refresh your skills and knowledge in ... Project Management Professional

Institute for Professional Excellence

PROFESSIONAL DEVELOPMENT COURSES 2018

INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx)

Bethany DeVineProfessional Development Representative [email protected]

For more information, contact us directly:

Lesa BergsmaProfessional Development [email protected]

Training to Advance Your CareerDavenport University’s IPEx offers results-oriented, targeted professional development programs designed for busy, working professionals. Stay current in your field and competitive in the workplace with training that ranges from 1/2-day workshops to multi-day certificates and industry certifications. Courses are taught by industry experts, so you’ll walk away with new knowledge and skills that you can apply immediately. Browse general categories of courses below.

• Project Management• Human Resources• Operations/Supply Chain• Accounting/Finance• Management

• Leadership• Sales• International Business• Computer Skills

Project Management

Global Sourcing for ProjectsDevelop global contracts and explore the cultural and ethical differences of managing projects and contracts in a global environment.

Project Quality ManagementGain insight and knowledge into project product quality and process improvement for creating project or program deliverables.

Best Practices in MS ProjectAchieve success with project management technology. If you manage multiple projects or create customized reports in Microsoft® Project, this program is for you.

Project Scheduling with AgileTake an in-depth look at scheduling using Agile tools and concepts in the complex world of global project management.

Project Financial RiskDelve into the financial and risk management of projects with activity-based forecasting, eliminating reserve, budgeting, risk management, and cost associated with projects.

Certificate of Project ManagementApply the universally recognized tools every project manager needs for effective project planning from start to finish. Deliver more projects on time and on budget with this 3-day program.

Project Management Professional (PMP)® Exam PrepPrepare for the Project Management Institute (PMI) Project Management Professional (PMP)® certification in just 7 weeks.

Project Management Professional (PMP)® Boot CampPrepare to pass the PMP® exam while learning Agile and advanced project management tools and principals in this intense 5-day program.

davenport.edu/ipex/project-management

Course Title Grand Rapids Lansing Detroit Area

Certificate of Project ManagementFeb.14 – 15, March 1May 2 – 3, May 17Oct. 16 – 17, Nov. 1

March 14 – 15, March 29May 23 – 24, June 14Oct. 10 – 11, Nov. 8

May 16 – 17, June 7Oct. 23 – 23, Nov. 15

Project Management Professional (PMP)® Exam Prep

Mar. 5 – Apr. 21*July 2 – Aug. 17*Sept. 4 – Oct. 22*

Mar. 5 – Apr. 21**July 2 – Aug. 17**Sept. 4 – Oct. 22**

Mar. 5 – Apr. 21**July 2 – Aug. 17**Sept. 4 – Oct. 22**

Project Management Professional (PMP)® Boot Camp

Jan. 29 – Feb. 2Apr. 30 – May 4Aug. 27 – 31

May 7 – 11May 14 – 18Sept.10 – 14

Best Practices in MS ProjectJune 13 – 14Nov. 7 – 8

N/A N/A

Project Scheduling with AgileJan. 8 – Feb. 24**Sept. 4 – Oct. 22**

Jan. 8 – Feb. 24**Sept. 4 – Oct. 22**

Jan. 8 – Feb. 24**Sept. 4 – Oct. 22**

Project Financial RiskMar. 5 – Apr. 21**Sept. 4 – Oct. 22**

Mar. 5 – Apr. 21**Sept. 4 – Oct. 22**

Mar. 5 – Apr. 21** Sept. 4 – Oct. 22**

Global Sourcing for ProjectsMar. 8 – Apr. 19*Sept. 4 – Oct. 22*

Mar. 8 – Apr. 19**Sept. 4 – Oct. 22**

Mar. 8 – Apr. 19**Sept. 4 – Oct. 22**

Project Quality ManagementMar. 8 – Apr. 19*Sept. 4 – Oct. 22*

March 8 – April 19**Sept. 4 – Oct. 22**

March 8 – April 19**Sept. 4 – Oct. 22**

*Offered in-seat and online **Offered only online

Human ResourcesSHRM Certification Exam PrepEstablish yourself as a globally recognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP).

Essentials of Human ResourcesEquip yourself to manage the complex HR issues faced by today’s business professionals ranging from legal matters to selecting qualified employees.

Emotional Intelligence (EQ)Learn to make stable decisions and get results through effective communication by managing your emotions. Emotional Quotient™ Assessment included.

Difficult ConversationsHow should you prepare? How do you find the right words? Learn to manage difficult conversations to get the best results.

davenport.edu/ipex/human-resources



SHRM Certification Exam PrepFeb. 5 – May 7*Sept. 10 – Dec. 3*

Feb. 5 – May 7**Sept. 10 – Dec. 3**

Feb. 5 – May 7**Sept. 10 – Dec. 3**

Essentials of Human ResourcesApr. 10 – May 8Oct. 9 – Nov. 6

N/A N/A

Emotional Intelligence (EQ)Feb. 6April 10 Oct. 30

Jan. 17April 18 Sept. 12

Feb. 22 June 21 Dec. 6

Difficult ConversationsMarch 27May 22 Dec. 11

Feb. 28May 16 Oct. 17

March 15 May 10Oct. 18


Operations & Supply ChainCertificate of Integrated Operations ManagementMaximize efficiency, reduce risk and improve quality while applying operations management tools practiced in the classroom immediately.

Project Leadership in OperationsLearn to lead companies in a project environment in alignment with operations management. Translate organizational objectives into project initiatives that meet corporate goals.

Fundamentals of LeanDiscover the impact of lean thinking on traditional systems as you learn to apply lean tools and concepts in the workplace.

davenport.edu/ipex/operations

Accounting & Finance davenport.edu/ipex/accounting

Certified Management Accountant (CMA) Exam PrepThis two-part course prepares participants for the CMA certification examination developed and conducted by the Institute of Management Accountants (IMA).

Finance for the Non-Financial ManagerFrom accruals to receivables, this course shows you tools to help make each decision pay off both on the job and on the bottom line.

“Great experience. I got more out of this training than my MBA accounting course. I feel more confident and comfortable with this topic and I will definitely use these skills in my job.”

— Diane, Operations Manager


CMA Exam PrepJan. 8 – Apr. 28**Sept. 4 – Dec. 22**

Jan. 8 – Apr. 28**Sept. 4 – Dec. 22**

Jan. 8 – Apr. 28**Sept. 4 – Dec. 22**

Finance for the Non-Financial Manager

March 1June 7Nov. 15

Sept. 26 Oct. 4


Certificate of Integrated Operations Management

Feb. 23 – May 18Sept. 21 – Dec. 14

N/A Sept. 21 – Dec. 14

Project Leadership in OperationsJan. 8 – Feb. 24*Sept. 4 – Oct. 22*

Jan. 8 – Feb. 24**Sept. 4 – Oct. 22**

Jan. 8 – Feb. 24**Sept. 4 – Oct. 22**

Fundamentals of LeanFebruary 20April 17Sept. 20

N/A N/A



ManagementCertificate of Supervisory ManagementBecome a great leader by improving your ability to build collaboration, promote trust, and empower your employees to achieve results.

Emotional Intelligence (EQ)Enhance business acumen to improve collaboration and productivity through interpersonal and intrapersonal awareness. Emotional Quotient™ Assessment included.

Difficult ConversationsHow should you prepare? How do you find the right words? Learn to employ the skills required to navigate difficult conversations to improve organizational performance.

Talk So People ListenUse your words to inspire action. Learn to positively control your environment to deliver clear messages and engage others.

Business Planning for Entrepreneurs Explore the scope, scale, and needs of the business entrepreneur in a new venture through the development of a unique business plan.

Mini-MBARefresh your skills and knowledge in current management and leadership practices. The abbreviated MBA sessions foster business acumen in core management topics.

davenport.edu/ipex/management

Finance for the Non-Financial ManagerFrom accruals to receivables, this course shows you tools to help make each decision pay off both on the job and on the bottom line.



Certificate of SupervisoryManagement

Feb. 21 – May 9Apr. 11 – June 20Oct. 3 – Dec. 12

Feb. 20 – May 8Apr. 10 – June 19Sept. 18 – Nov. 27

Apr. 12 – June 21Sept. 20 – Nov. 29

Emotional Intelligence (EQ)Feb. 6Apr. 10Oct. 30

Jan. 17April 18Sept. 12

Feb. 22 June 21Dec. 6

Difficult ConversationsMarch 27May 22 Dec. 11

Feb. 28 May 16Oct. 17

March 15May 10Oct. 18

Talk So People ListenJune 5 Sept. 27

May 30Nov. 14

May 24Nov. 8

Business Planning forEntrepreneurs

Jan. 10 – Feb. 21**Sept. 4 – Oct. 22**

Jan. 10 – Feb. 21**Sept. 4 – Oct. 22**

Jan. 10 – Feb. 21**Sept. 4 – Oct. 22**

Mini-MBAMar. 30 – June 15Sept. 15 – Dec. 8

N/A N/A

Finance for theNon-Financial Manager

March 1 June 7Nov. 15

Sept. 27 Oct. 4


Situational LeadershipLeadership is not a “one-size fits all”. Learn how to read people, influence (not control), and become the kind of leader that others want to follow.

Negotiating for ResultsLearn to navigate the process of negotiation to save time and money, develop a higher satisfaction with outcomes, and earn a higher level of respect in the community.

Strategic Planning and Tactical ActionGain a stronger understanding of the strategic planning process. Learn to translate your goals and objectives into tactical action plans that can be implemented at all organizational levels.

Leading Without AuthorityLearn to achieve results (without relying on authority) by engaging others, managing interactions, and shaping outcomes.

Leading the Next GenerationLeverage the differences between the generations to empower leaders and teams to communicate and interact more effectively.

davenport.edu/ipex/leadershipLeadership

“Situational Leadership provides a great foundation for managers to more effectively provide the level of direction and support needed by their direct reports based on their level of competence and confidence on a particular task. I highly recommend this course to all leaders.”

— Mary B., Director of Organizational Development


Situational LeadershipFeb. 7 & 8April 25 & 26Nov. 13 & 14

Feb. 28 & March 1May 9 & 10

May 30 & 31Oct. 2 & 3

Negotiating for ResultsFeb. 27May 8Nov. 20

April 25 May 17

Strategic Planning and Tactical ActionMarch 13June 14 Sept. 6

Sept. 19 Sept. 26

Leading Without AuthorityJan. 23June 12 Sept. 18

Sept. 26 Sept. 27

Leading the Next GenerationJan. 16May 15Sept. 11

March 28June 13Dec. 12

Jan. 11June 14Oct. 25

SalesCustomer-Centric SellingIt is time to take a different approach to sales. Learn to develop, build, and maintain strong relationships with your customers.

Winning Complex SalesLearn what top sales professionals do differently to navigate complex deals and win more often.

Strategic Account ManagementToday, sales professionals need to be strategic and tactical at the same time. Learn the four key practices that will take your sales effectiveness to the next level.

davenport.edu/ipex/sales

International Business davenport.edu/ipex/IBE

Understanding different cultures and business practices is critical to all organizations that expect to compete in a global environment. For organizations seeking to better understand global business operations, the Institute for Professional Excellence (IPEx) has designed a program exclusively for business professionals. The International Business Experience is an 8-day program that offers a balanced mix of business interactions, corporate tours, cultural collaboration, and professional networking opportunities. Through intercultural exchange, you will have an opportunity to strengthen leadership, problem-solving, and communication skills while gaining a strong understanding of cultural and business norms.

Don’t just read case studies about international business; experience them first-hand in the International Business Experience. Contact us to learn more about our next destinations.



Customer-Centric SellingFeb. 17May 4Oct. 12

N/A N/A

Strategic Account ManagementMarch 9June 8Nov. 30

N/A N/A

Winning Complex SalesMarch 23May18 November 16

N/A N/A

Excel IntroductionLearn the basics of Excel, by creating worksheets, entering data, using formulas, formating, and printing workbooks.

Excel Formatting, Charts, and ReportingPerform calculations and visualize data with charts and graphs. Use templates and styles, and manage formatting and advanced reporting.

Excel Workbooks, Functions, and FormulasLearn the essentials of managing workbooks, creating models, performing calculations, combining data, and using financial functions.

Computer Skills davenport.edu/ipex/computer

Excel MacrosLearn how to use Macros to save tons of time and reduce errors. Create eye-catching charts and graphs that bring your numbers to life.


Excel Introduction Feb. 15 March 29 March 1

Excel Formatting, Charts, Reporting April 19 April 26 April 5

Excel Workbooks, Formulas, Functions March 22 May 31 May 3

Excel Macros May 24 June 21 June 7

My Professional Development Plan davenport.edu/ipex

Certificate of Project Management Project Management Professional (PMP)® Exam Prep Project Management Professional (PMP)® Boot Camp Best Practices in MS Project Project Scheduling with Agile Project Financial Risk Global Sourcing for Projects Project Quality Management

Project Management

SHRM Certification Exam Prep Essentials of Human Resources Emotional Intelligence (EQ) Difficult Conversations

Human Resources

Certificate of Integrated Operations Management Project Leadership in Operations Fundamentals of Lean

Operations & Supply Chain

Certified Management Accountant (CMA) Exam Prep Finance for the Non-Financial Manager

Accounting & Finance

Certificate of Supervisory Management Emotional Intelligence (EQ) Difficult Conversations Talk So People Listen Business Planning for Entrepreneurs Mini-MBA

Management

Situational Leadership Negotiating for Results Strategic Planning and Tactical Action Leading Without Authority Leading the Next Generation

Leadership

Customer-Centric Selling Winning Complex Sales Strategic Account Management

Sales

International Business Experience

International Business

Excel Introduction Excel Formatting, Charts, and Reporting Excel Workbooks, Functions, and Formulas Excel Macros

Computer Skills


Corporate Training

Notes

“The Davenport facilitators were great! They had a lot of experience and they were engaged in the programs. They were excited about what they were teaching and that made you want to be there.”

— Stacy, Kawasaki Motors Corp. USA

Courses listed here can be customized and delivered at your workplace or a location of your choice. To learn more, please contact [email protected] or call 616-233-2581.

davenport.edu/ipex

Peter C. Cook Center | 45 Ottawa Ave. NW | Grand Rapids, MI 49503 | davenport.edu/ipex | 616-233-2581 | [email protected]

#6040

For more information, contact us directly:

Lesa BergsmaProfessional Development Manager

[email protected]

Bethany DeVineProfessional Development Representative

[email protected]

IPEx specializes in proven programs and courses in all areas of

professional development.

Documents

PROFESSIONAL Course Calendar.pdfof the business entrepreneur in a new ... unique business plan. Mini-MBA Refresh your skills and knowledge in ... Project Management Professional