Professional Certiﬁcation For Supervisors CERTIFIED TEAM …gin-my.com/wp-content/uploads/2016/01/2016-GIN-CTL.pdf · IGM Academy’s experience include working with Yayasan Innovation

IntroductionThe increasing demands for higher quality and performance and the complexities at the workplace due to the constant upgrades in technology and global initiatives have affected and taxed the relationship between leaders and their team. The team leader of today has to have exceptional skill-sets to be ‘one up’ on their team as education no longer gives one an edge. And as the demographics changes constantly, the leader has to know how to develop himself to be ahead of the team.

This Certified Team Leader (CTL) professional certification focuses on the primary principles and skill-sets that will enable a leader to keep up and be ahead of transformation. They must have competencies that foster collaboration, involvement, initiative and passion – not only downwards, but upward and across the organisation as well.

Professional Certification For Supervisors

CERTIFIED TEAM LEADER(CCPC-CTL)

ObjectiveA team leader’s role is the most important position in the daily operations of any particular job. The Team Leader (TL) has to supervise, guide, motivate and develop working strategies to ensure the team achieves the goals and targets set by the organisation.

To ensure success, the TL must have knowledge of how to plan, organise, motivate, direct and control the performance of the team members and the products and services. That is why it is extremely important for the TL to communicate clear instructions in a manner that can influence the attitude and actions of the team members.

Target GroupSupervisors, executives, assistant managers and project leaders looking to build a solid foundation and better understanding of what is needed to succeed as Team Leader.

Marketing PartnerGlobal Intelligence Network

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Conducted byIGM Academy

In Collaboration With Canadian Council ofProfessional Certification

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For more enquiries, please contact us:Global Intelligence Network (M) Sdn BhdEmail: [email protected]: http://www.gin-my.com

Kuala Lumpur (HQ):Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City, No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, MalaysiaTel: (603) 79665673 Fax: (603) 79665612

Penang:No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street10200 Georgetown, Penang, MalaysiaTel: (604) 2911208 Fax: (604) 2911220

Course Details

Conducted by In Collaboration With Marketing Partner

Subjects: 1. Developing High Performance Teams - 2 Days2. Taking on Management Role - 2 Days3. Managing Emotional Intelligence & Resilience - 2 Days4. Problem Solving Skills - 2 Days5. Mastering communication and influencing - 2 Days

Assessment:1 Assignment3-Hour open book exam

Course Outline - Developing High Performance TeamsYou’ll learn:• techniques for setting up successful teams• strategies for selecting high-performing team members most suited for your team • performing proper introductions• clarifying team purpose and context• making sure team members understand their responsibilities.

Course Outline - Managing Emotional Intelligence & ResilienceThis module:• Explores the power of emotions and the concept of emotional intelligenceDiscusses emotional intelligence competencies in areas of self-awareness, self-management, empathy, and relationship management.

Course Outline - Taking on Management RoleThis module aims to equip you with skills to:• Enhance the quality of the product you produce or the service you provide• Discover ways in which to improve processes & quality• Improve working relationships• Delegate effectively• Provide leadership

CERTIFIED TEAM LEADER(CCPC-CTL)Professional Certification For Supervisors GIN

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Course Outline - Problem Solving Skills


You’ll learn:• a more structured problem-solving process• generate new and original solutions using knowledge gained• tools and techniques to solve problem effectively and efficiently

Course Outline - Mastering Communication and InfluencingThis module develops:• your ability to focus on your outcome • your message for clarity and impact• your ability to create an environment for open discussion• your ability to exercise choice and control for every type of conversation• your influence without authority• quality of relationships and productivity

Course StructureThe participants will acquire and share knowledge in a highly interactive arena and will be given every opportunity to test, apply, and share their skills within a controlled and supportive training environment. This methodology will assist in developing confidence and courage necessary in all team leaders.

DeliverablesParticipants will attend 10 days of face to face workshops, coaching for assignment and complete the program within three months. Assignments can be individual or team assignments and can be tailor-made to address specific organizational needs. Tailor-made assignments will provide invaluable corporate payoffs to accelerate performance and efficiency.

Participants will receive comprehensive hand-outs and recommended reference books on each module.

THE CERTIFICATION PROCESS1. Attend & participate in 10 days of face to face tutorial/workshops2. Initiate 40 hours of self-learning at home to complete any assignments or self /group project submission

Upon successful completion of the above, the participant will receive their Certified Team Leader award from the CCPC through IGM Academy (IGM).


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Location


IGM Academy, No. 39 (1st & 2nd Floor) Jalan USJ 21/10, 47630 Subang Jaya

Program ValueRM 9900.00

Timetable5th March - 15th May 2016 (3 months)

CERTIFIED TEAM LEADER(CCPC-CTL)Professional Certification For Supervisors

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Date Day Time Module Note

5th to 6th March 2016

Sat & Sunday

9.00am-5.00pm

Induction Managing Emotional Intelligence & Resilience

2 full days lecture/Workshop

19th to 20th Mar 16

Sat & Sun

9.000am-5.00pm

Problem Solving Skills

2 full days lecture/Workshop

2nd to 3rd Apr 16

Sat & Sun

9.00am-5.00pm

Developing High Performance Teams

2 full day lecture/Workshop

16th – 17th Apr 16

Sat 9.00am-7.00pm

Communications

2 full days lecture/workshop

7th & 8th May 2016

Sat & Sun

9.00am-5.00pm

Taking on Management Role

2 full days lecture/workshop

14th May 2016

Sat 9.00am-5.00pm

Assignments Coaching

1 full day lecture/Workshop

About IGM Academy


IGM Academy (Previously known as IGM Talent Development) is an approved academy of adult learning licensed and accredited by the Ministry of Human Resources (HRDF/PSMB). IGM began as an off-shoot of the College - Institute Global Management. Together, and over a period of 18 years, they have trained and certified over 17,000 working executives, managers and entrepreneurs from a diversity of life-long learning programs ranging from certificates to MBA!

IGM Academy’s experience include working with Yayasan Innovation Malaysia, MQA, Matrade, IBM, Agilent Technology, Kulim High Tech Park companies, Intel Malaysia , Panasonic Malaysia, Kian Joo Berhad, Touch N GO, Powerwell, Inovar, Proton Edar, Ambank, Public Bank, YTL Corporation Berhad, Rozel, Proton Edar, Tan Chong Motors, Federal Auto Volvo, Tenaga Nasional, Telecoms Malaysia, and Telecoms Brunei in successfully delivering programmes such Innovation, Creativity, Value Innovation Strategies, Business Model Generation , Passionate Leadership, Developing Marketing Plan and Strategic Planning and Thinking.

About CCPCCCPC was established for the purpose of recognizing the accomplishments of professionals working in their specific disciplines. Certification is granted and a professional designation awarded when applicants have met the criteria set out by each disciplines board of examiners.

The recipients of certification by CCPC are issued professional designations to use after their name like Certified Team Leader and Certified Professional Manager. In 1975, The Canadian Council of Professional Certification (CCPC) was granted a Federal Charter by letters of patent under the provisions of Part ll of the Canada Corporations Act. As of 2014, IGM Academy (IGM) is the South East Asian representative for CCPC, with exclusive rights to appoint organisations to run and conduct the delivery of the Certified Team Leader and Certified Professional Manager programs in Asian countries.

About GINFounded a decade ago in 2004, GIN (Global Intelligence Network) is the solution providers for Soft Skills and Business Training Management needs. A healthy work environment can be a turning point to the companies’ success; GIN help their clients achieve that. As the registered training provider with Pembangunan Sumber Manusia Berhad (PSMB), GIN assure you of the quality in services as well as the dedication in building the team spirit.

GIN is loved by their clients for their unique approach, which is all fun-filled and truly practical. With the sole mission of empowering business, GIN aim is to help your company develop quality products and services. Global Intelligence Network (M) Sdn Bhd is a registered training provider (Serial No. 1721) under Pembangunan Sumber Manusia Berhad (PSMB) in Malaysia.


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Trainers Profile / Consultant

DATUK IR. MARUAN MOHD SAID- Management Role & Problem Solving

A successful CEO/COO with 30 years of enriched corporate experiences and is a qualified engineer and earns a post graduate MBA from Henley Business School

• Maruan has joined IGM Academy in 2015 as their Senior Adviser and Coach • He last served as Senior Vice President, Corporate Strategic Investment at NAZA World

Group. Prior to that he was the Senior Vice President, NAZA 4-Wheel Motor Division. Maruan joined NAZA World Group as Chief Operating Officer at NAZA Quest Sdn Bhd, responsible for Chevrolet operation in Malaysia

• Prior to joining NAZA World Group, he was involved in consulting works in the automotive retailing in Syria after a 3-year service at listed wood-based entity, Golden Pharos Berhad

• He had, prior to that, served in PROTON Group for over 22 years in various capacities covering Production Engineering, Corporate Planning and Distribution. His last position at PROTON Group was Chief Executive Officer of the distribution subsidiary, PROTON Edar Sdn Bhd.

• Trained many organisations on Quality Management, Strategic Planning and Operational Management for companies Executive and Manager’s including PROTON Edar dealers, GPB Management Team, NAZA World Group, UMW and MTT/ Al-Habbal Group in Syaria.


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RALI BIN MOHD NOR- Concepts of Teams

An experienced corporate leader and possess 35 years experienced working in GLCs. He possess a MBA in Finance – Brunei University, an Advance Post Graduate Diploma in Management Consultancy from Reading University and Diploma/MIM plus a Diploma in Islamic Law from University Malaya

• Joined as an Adviser and Coach, IGM Academy Sdn Bhd, since 2015• Managing Director of Proton Parts Centre Sdn Bhd (12 years)• Chief Financial Officer Proton Parts Centre Sdn Bhd (10 years)• Manager, Production Planning – PROTON• Planning Superintendent, Dunlop Malaysia Industries Berhad


Trainers Profile / Consultant


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P.Y. WONG - Emotional Intelligence

Wong is a Master Trainer for “Train-the-Trainer” certification, by the Human Resource Development Fund (HRDF)/(PSMB), Human Resource Ministry of Malaysia. He is also a certified assessor, representing the Great Britain College Consortium (GBCC), on Recognition of Prior Learning (RPL). Wong Peng Yam has been a human resource

practitioner, specializing in the training & development function for more than 25 years.

• Wong joined IGM Academy in 2015 as their Consultant cum trainer • He has developed and conducted a variety of employee development programs in the manufacturing

and education sectors, telecommunication, information & communications technology, the retail & wholesale trade as well as the service & hospitality industry.

• His areas of expertise, during his professional experience, include management & supervisory skills, communication skills, customer service skills, motivation skills, leadership skills, problem solving & decision making skills,

• Conducted various workshops for companies like Panasonic, Tenaga Nasional Bhd., Telekom Malaysia Bhd., Guthrie, Sime Darby, Prime Minister's Office, Petronas, UDA Holdings Berhad, Inno Bio Ventures Sdn Bhd, and Maybank.

ZURINA ROSE- Communications

She has a Master in Philosophy fro University of Essex, UK, an MBA (fulltime) from University of Bath UK, a Diploma in Management from MIM, Malaysia, and a Certificate in Training & Development from Institute of Personnel Development, UK

• She has been a Consultant Trainer for Institut Pengurusan Global (IPG) since 2011 and is a Certified PassionWorks Trainer

• Training Manager for Bank Simpanan Nasional, • Officer at Standard Chartered bank for 19 years, • Lectured at Stamford College on Management and Business Communication• Free lance trainer in customer service, personal development, and communications. Some of her

clients when she free-lanced include BP Malaysia, RHB Bank,Standard Chartered Bank, and MIDA.

Documents

Professional Certiﬁcation For Supervisors CERTIFIED TEAM …gin-my.com/wp-content/uploads/2016/01/2016-GIN-CTL.pdf · IGM Academy’s experience include working with Yayasan Innovation