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WASTE &RECYCLING

Create and deploy IT solutions for business

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ERP / CRM

Our research and development strategy: to be the most innovative IT solutions integrator“Prodware’s software development strategy is centred around the leading ERPplatform, Microsoft Dynamics, enhancing it with innovative solutions to fulfil business requirements and the needs of specific industries.”

Alain ConrardGeneral Director - ProdwareCEO - Prodware Group

* ERP (Enterprise Resource Planning) or IMS (Integrated Management Software) is a software suite enabling a company to manage its whole range of operational processes, by integrating all of its systems such as commercial management, logistics, operations, sales, marketing and customer relationship management (CRM), regulations, itswebsite and, also, human resources management, accounting and financial management.

** The solutions Certified for Microsoft Dynamics (CfMD) are subjected to rigorous testing proving their accordance with the highest standards, established by Microsoft for its partners.

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Sector-specific solutions designed forwaste management, recycling, trading and energyThe Environmental Resource sector covers many disciplines and is becoming increasingly complex. Innovation is driving opportunities and the UK market has become a focus point for technology and investment. As this sector has developed over recent years Prodware have been providing business solutions to meet the increasing demands.

Whilst opportunities for growth exist you may not be able to take full advantage because of:

> Business processes are ineffective and therefore not scalable

> Over reliance on key individuals in your business creates risks and restricts expansion

> Investment decisions are based on incomplete and potentially inaccurate information

> Confidence from investors is low

Prodware are experts in addressing these issues. A partnership with Prodware will ensure industry best practice is followed, and that operational efficiency becomes the norm. In turn, this ensures that the leaders of the business are released from the drudgery of repetitive tasks and are able to focus on adding value to the business. Our industry solutions include powerful analysis tools that give high-level information based on detailed, accurate data.

Creating a business decision environment is a powerful step towards achieving a vision with the support of the investors.

This is an investment intensive industry, and maximizing the return from those investments can be challenging. The fundamental key to being able to manage your resources effectively is to have visibility of how they are performing against expectation. However, many companies lack visibility of:

> People > Equipment & Containers > Vehicles > Treatment and separation facilities > Sub-contractors > Cash > Materials

A single solution from Prodware can provide management and control tools to ensure that resources are exploited to their fullest and that the overall business is working in close synchronisation, and not suffering from internal conflicts; this is achieved by applying the Prodware Value Chain philosophy!

WASTE &RECYCLING

Prodware adjust is Prodware’s solution portfolio:

+ Core SolutionsIntegration and customisation of the market-leading Microsoft Dynamics business management solutions.

+ Innovative SolutionsDevelopment of innovative business applications and industry solutions with strong added value to improve the performance of existing platforms.

+ Service SolutionsConsulting and guidance for integration, hosting and financing of solutions.

Prodware is an affiliate of the CIWM (Chartered Institute of Wastes Management)

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HAZARDOUS WASTE / BUDGETING / RECYCLING / USER-FRIENDLY / ENERGY FROM WASTE / BUSINESS APPLICATIONS / QUALITY / SECURITY / WEEE / PAY PER USE LICENSING / B2B / METALS /PRODWARE / COMMODITY TRADING / EFFICIENCY / SOLVENT / MULTI-LANGUAGE / DOMESTIC WASTE COLLECTION / SERVICE LEVEL AGREEMENTS / COLLECTIONS / MICROSOFT DYNAMICS / ZERO WASTE / SUCCESS / COLLABORATION PORTALS / CONSULTING / WEIGHBRIDGE / INTEGRATED BUSINESS REPOR MANAGEMENT SOLUTION / COLLECTION ROUTES / HOSTING / PLASTICS / SOLUTION / B2C / BUSINESS EXPERTISE / INDUSTRIAL WASTE / WEB 2.0 / INTUITIVE / CONTAINER / COMPETITIVE ADVANTAGE / BROKERAGE / INTERNATIONAL CAPABILITIES / DISASTER RECOVERY / DOMESTIC WASTE / SPEED / ONLINE / ZERO RISK / FINANCE / LOGISTICS / PUBLIC RECYCLING BANKS / IMPLEMENTATION METHODOLOGY / ROI / REAL-TIME INFORMATION / CONSTRUCTION WASTE / MULTI LEGISLATION / COMPLIANCE / MULTI SITE / ELV / POWER / INFORMATION VISIBILITY / FOOD WASTE / ERP / COMPLIANCE / CRM / PAPER / CLOUD / E-DOCS / FUTURE PROOF / ENVIRONMENT / SAAS / PROCESS OPTIMISATION / RE-USAGE / ENTERPRISE RESOURCE PLANNING / CIWM / QUOTES / FUTURE / VEHICLE DISMANTLING / RETURN ON INVESTMENT / MOBILITY / ANAEROBIC DIGESTION / GLOBAL SOLUTION / PERSONALISED SOLUTION / TCO / CATALYTIC CONVERTOR RECYCLING / ON DEMAND /COMODITY TRADING / COMPETITIVE ADVANTAGE / FLEXIBILITY / BUSINESS INTELLIGENCE / WASTE TRANSFER NOTES / HR & PAYROLL / PRODUCTION / HEALTH & SAFETY / MULTI-COMPANY / WASTE TREATMENT /

Your 6 selection criteriaTo guide you towards the right solution for your business

Functional CoverageThere is a wide variety of business software solutions but each company has different characteristics and needs. It is important to check that your Business Solutions partner meets your requirements through its industry solutions and industry know-how.

Technology Choosing the right platform is an important consideration. There are more choices than ever; Microsoft, Oracle, Apple and even Google/Linux. Considerations include familiarity, longevity, innovation and security.

InnovationCloud, mobility, collaborative portals and social networks have become essential to business productivity and market penetration. They allow you to communicate with customers, suppliers, partners and employees in a simple, intuitive, seamless and secure environment.

International availabilityOnly some ERP solutions are specifi cally designed with the requirements of international companies in mind. You should check that your geographical and linguistic needs are available in the packages you evaluate.

Application structure and dataApplication solutions vary technically in many respects. It is important to understand the principles and constraints if you want to fulfi l your requirements, for example: single instance, multi legislation, multi-company.

Project methodologyRecent surveys show that ERP and CRM projects generally fail; they are late, run over budget and do not achieve the users original vision. Understanding the main reasons behind the lack of success, and having a methodology that tackles those challenges head-on will ensure your project is one of the successful ones.

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Prodware adjust Waste & Recycling

Complete industry-specific softwareProdware adjust Waste & Recycling is fundamentally different from any other solution available. As a fully comprehensive solution based in a single database, and on the same Microsoft technology platform used by over 99% of enterprises in the UK, it represents the most capable and efficient solution to meet the complex needs of each individual business. Prodware not only delivers this class-leading solution, but deploys it with best practice in mind. Creating business change in each of the customers Prodware serves ensures that overall value-chain is optimised to deliver business results.

Key functionality of Prodware adjust Waste & Recycling

> Single solution from Sales, transport collection through to treatment and disposal. Finance system at the core

> Duty of care, material tracking and compliance > Management of legal documentation > Weighbridge integration > Contract management with brokering and sub-contractor management

> Computer Telephony Integration (CTI) > Mobile worker and Telematics > CRM including Salesforce Automation and Customer Service

> Integration with Microsoft Office > Business Intelligence suite

Prodware adjust Waste & Recycling is the leading solution for all companies operating in the Environmental Resource market. A number of class-leading components result from the strategic partnership between Prodware, Microsoft and Tegos. The industry-specific solution has been developed in Microsoft Dynamics to fulfil the requirements of companies in all sectors including the following:

> Service Brokers / Facilities Management > Material Brokers and Traders > Waste Collection Services > MRF/Separation > Recyclers

> Energy from Waste > Compliance Schemes / WEEE > Hazardous Waste > Food, Wood > Etc.

Prodware adjust Waste & Recycling is used by more than two hundred companies throughout Europe, and others around the world. Get all the advantages of industry-specific software, whilst gaining the benefits of leading ERP technology and feature-rich functionality, providing investment protection.

HAZARDOUS WASTE / BUDGETING / RECYCLING / USER-FRIENDLY / ENERGY FROM WASTE / BUSINESS APPLICATIONS / QUALITY / SECURITY / WEEE / PAY PER USE LICENSING / B2B / METALS /PRODWARE / COMMODITY TRADING / EFFICIENCY / SOLVENT / MULTI-LANGUAGE / DOMESTIC WASTE COLLECTION / SERVICE LEVEL AGREEMENTS / COLLECTIONS / MICROSOFT DYNAMICS / ZERO WASTE / SUCCESS / COLLABORATION PORTALS / CONSULTING / WEIGHBRIDGE / INTEGRATED BUSINESS REPOR MANAGEMENT SOLUTION / COLLECTION ROUTES / HOSTING / PLASTICS / SOLUTION / B2C / BUSINESS EXPERTISE / INDUSTRIAL WASTE / WEB 2.0 / INTUITIVE / CONTAINER / COMPETITIVE ADVANTAGE / BROKERAGE / INTERNATIONAL CAPABILITIES / DISASTER RECOVERY / DOMESTIC WASTE / SPEED / ONLINE / ZERO RISK / FINANCE / LOGISTICS / PUBLIC RECYCLING BANKS / IMPLEMENTATION METHODOLOGY / ROI / REAL-TIME INFORMATION / CONSTRUCTION WASTE / MULTI LEGISLATION / COMPLIANCE / MULTI SITE / ELV / POWER / INFORMATION VISIBILITY / FOOD WASTE / ERP / COMPLIANCE / CRM / PAPER / CLOUD / E-DOCS / FUTURE PROOF / ENVIRONMENT / SAAS / PROCESS OPTIMISATION / RE-USAGE / ENTERPRISE RESOURCE PLANNING / CIWM / QUOTES / FUTURE / VEHICLE DISMANTLING / RETURN ON INVESTMENT / MOBILITY / ANAEROBIC DIGESTION / GLOBAL SOLUTION / PERSONALISED SOLUTION / TCO / CATALYTIC CONVERTOR RECYCLING / ON DEMAND /COMODITY TRADING / COMPETITIVE ADVANTAGE / FLEXIBILITY / BUSINESS INTELLIGENCE / WASTE TRANSFER NOTES / HR & PAYROLL / PRODUCTION / HEALTH & SAFETY / MULTI-COMPANY / WASTE TREATMENT /

+ CORE SOLUTIONS

+ INNOVATIVE SOLUTIONS

+ SERVICE SOLUTIONS

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+ CORE SOLUTIONS

+ INNOVATIVE SOLUTIONS

+ SERVICE SOLUTIONS

suite by prodwareTo succeed or even survive in the modern business world, you need courage to act - especially if you want to be part of the modern resource economy. That kind of courage comes from identifying challenges or opportunities, analysing the situation, and monitoring how decisions are affecting both the present and the future. Prodware’s suite of Business Intelligence solutions can deliver corporate strength analytics, meet the demands of Big Data and embrace social media.

Business Intelligence is not just reporting and analytics, it is how you transform data into action. Now is the time to turn the data into insight and action. Business Intelligence is about responding well to the challenges and opportunities presented. That means getting to the details instantly and making the decisions necessary. But businesses don’t survive with good decisions alone, they need action and continuous improvement to survive. That’s the philosophy behind the Prodware’s Business Intelligence Suite.

Big Data is already being used by most of us, we just haven’t perhaps recognised it. We operate in an industry that has huge amounts of data available, and this will only increase. Understanding how Big Data can impact your business is the first step. The Prodware tools are what empowers you to take advantage of this new phenomenon.

Social Analytics is a must for organisations operating in an environment where social awareness can contribute or be detrimental to its success. Having access to Social Analytics may be new, but the speed of change in the world we live in is making it absolutely necessary.

suite by prodwareOnce you have sound processes and systems in place it’s time to take advantage of Mobility to deliver those assets to your mobile workforce, whether they be sales teams, buyers, engineers or drivers.

Using industrial strength platforms (Windows Mobile, Android, iPhone etc.) capable of operation any number of devices Prodware can configure a mobile solution to meet the needs of the remote workers, seamlessly integrating them with the core ERP and CRM systems, ensuring business efficiency and agility.

Providing a sales force with the ability to quote and present to customers from mobile devices creates the opportunity to shorten the sales cycles, improving growth and reducing cost. Completing contracts in the field, including signature capture, is a highly efficient way to operate. Prodware can provide robust tools to facilitate this.

Transport operations can gain significant savings, providing greater levels of service with fewer miles covered. Using mobile devices can optimise a transport operation and remove paperwork. Photo capture can support the evidence trail, and integration with the new Edocs system from the Environment Agency can future-proof processes and systems.

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Planning and OptimisationTransport costs are often the greatest overhead in a business. A planning and optimisation solution for collection rounds is key to reducing operating costs and CO2 emissions whilst meeting customer service levels. Planning can be done at a tactical level to ensure individual rounds are optimised. This practice can often save 5-10% across all vehicles. Additionally, optimising rounds can also allow additional collections to be added to each vehicle, each day.

At a strategic level, What if tools can ensure the right vehicles are being used for each round and indeed in the right region. These tools can assess the impact of opening or closing depots, merging regions or winning new customers. When tendering for large contracts, or perhaps when planning to invest in new facilities, the impact on transport can be significant. Using our strategic territory planning tools and services can de-risk those significant business decisions and contribute significantly to business success.

Document ManagementThis is an industry that has relied on paper for contracts, financial transactions, evidence and legislation. The Prodware Document Management solutions can remove manual distribution, processing and filing of paper documents, reducing cost and improving access to information. Portal solutions can make those documents available to internal users and external customers and contractors.

Using the Business Intelligence and reporting suite, customers can access information such as recycling reports securely and in real-time. Making it easy for your customers to do business with you is a key way to increase customer retention.

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Choose the level of assistance, training and services to suit you

Training & Assistance on-line or on-site, to help your employees become more productive and see their skills grow.

Third Party Application Management to guide your employees towards high-value-added performance with a high level of security guaranteed.

Your extranet : www.myprodware.co.uk > Accessible 24/7 > Key access and authentication > Personalized email alerts > Satisfaction surveys > Product news > Events

+ CORE SOLUTIONS

+ INNOVATIVE SOLUTIONS

+ SERVICE SOLUTIONS

The Services we offerImplementation methodologies adapted to your requirements

USE PROVEN BUSINESS APPLICATIONS.OPTIMISE COSTS AND IMPLEMENTATIONTIMESCALES

DEPLOY A CUSTOMISED SOLUTIONBASED ON YOUR INDUSTRY’S BEST PRACTICES

DEPLOY BUSINESS SOFTWARE INTERNATIONALLY,CONSOLIDATING YOUR INFORMATION ANDKNOW - HOW

SIMPLIFY YOUR UPGRADE AND BENEFITFROM THE LATEST FEATURES TO INCREASEYOUR PRODUCTIVITY

Business applicationsDeployment Methodology

Project DeploymentMethodology

International DeploymentMethodology

UpgradeMethodology

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FinancingProdware can introduce you to finance options in order to suit each company’s requirements.

With over 10 years’ experience in this area, Prodware has designed products and services specifically for Waste & Recycling businesses:

> Software integration > Dedicated equipment integration > Infrastructure > Headquarters and office support > On-site support > Site deployment and migration

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Our expertise in infrastructure management, integration and hosting enables us to deliver the complete range of application solutions in order to support your growth no matter what your company’s strategy and requirements are:

• Traditional solutions deployed on premise• EasyCloud solutions hosted on a shared platform• CustomCloud solutions hosted on a dedicated platform

TYPES OF ACCESS ADAPTED TO YOUR FINANCIALAND TECHNOLOGICAL OBJECTIVES:

IT MANAGERS DECISION MAKERS

• A customised solution: from the traditional approach to Cloud models, our options fi t your IT strategy• Business requirements taken into account: our expertise in Infrastructure ensures that we can customise our offerings and guarantee you the high availability levels expected• Gain the benefits of new technologies:Prodware has the right certifi cations for the leading hardware and software platforms

• A market-leading range of offerings from an experienced systems integrator• On-premise solutions: the traditional mode of deployment, customisable to fi t your strategic requirements• Cloud Adjust solutions: a pay-per-use feewithout hidden costs with SLAs

Traditional infrastructureor Cloud deployment

APPROACH CustomCloudEasyCloudTraditional

FINANCE Pay-per-usePay-per-useInvestment

CORE &INNOVATIVE SOLUTIONS

Leased orperpetual licenceIncludedLeased or

perpetual licence

RESOURCELOCALISATION

ProdwareDatacenter

ProdwareDatacenterCustomer

SERVICELEVELS CustomisedStandardCustomised

TECHNICALSUPPORT IncludedIncludedService contract

SECURITY *** ** ***

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Prodware adjust Waste & Recycling Customers

A.R.F. specialises in hazardous waste collection, waste processing and oil retreatment and is part of the Flamme Group. With 300 employees on 8 sites, the companies in FLAMME Group work in the automotive, metal, chemical and petrochemical industries and the food-processing, energy and textile industries.

With a wealth of experience and plenty of innovative ideas, Blue Castle is one of the UK’s leading waste managementand environmental consultancies. They work with companies big and small, local and national, to collect, treat, recycle and dispose of a huge range of materials.

Metal & Waste Recycling specialises in the recycling of all ferrous and non-ferrous metals, and other waste streams into products that can be used in the manufacture of new goods. The company has depots in the London, South East, Midlands and the North East and has a turnover for 2013 anticipated to be in excess of £260m, with over 400 people.

Operating several subsidiaries in the Waste Management industry, Ramery environnement cleans up, dismantles, decontaminates and recovers waste materials and areas. Ramery environnement specialises in four areas: construction waste, Energy from Waste, industrial cleaning and waste decontamination.

A forward thinking provider of sustainable waste and recycling services, SWR is one of the UK’s fastest growing waste management companies. It takes a fresh approach to helping companies control costs and improve recycling and environmental performance. SWR typically achieves recycling rates of 75-95% by diverting the vast majority of waste away from landfill and other costly disposal routes.

Tridex specialises in managing returns of unsold or unmarketable products from manufacturers or distributors. Tridex also specialises in “reverse logistics” and recovers new product returns, often considered to be “waste”, giving these a second life.

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Founded in 1989, Prodware Group is a major player in IT services integration. It is located within a specifi c niche, tightly combiningIT mastery and business management ex- pertise. Its directors, themselves from management and IT backgrounds, have made it clear from the very beginning that theywant to assist company managers by providing high-value-added service and advice.

• Work with one partner across many countries• Use Prodware’s technical expertise everywhere• Benefit from Prodware’s Quality Assurance• Take individual country specifics into account (taxation, laws)• Have applications supported locally (cost effective, close proximity)• Deploy consistent procedures and solutions• Control your costs with an international contract with Prodware

PRODWARE HAS ESTABLISHED AN INTERNATIONAL DIVISION TO DELIVER THE SAME HIGH-QUALITY SERVICE ACROSS THE WORLD. OUR INTERNATIONAL SUBSIDIARIES AND OUR GLOBAL ALLIANCE NETWORK ENSURES THAT YOU CAN DEPLOY YOUR SOLUTION IN MORE THAN 75 COUNTRIES.

186 M€PRO FORMATURNOVER 2012

1,700EMPLOYEES

N°1MICROSOFT DYNAMICS(EMEA)

42OFFICES

+20,000CUSTOMERS

LISTED ON ALTERNEXT (ALPRO)

15COUNTRIES

Prodware in fi gures

Faced with constant technology changes, the Prodware teams are ever ready to suggest a global services offering to meetyour requirements,however large or small your company is and whatever requirements you have. Prodware has grouped teams of professionals together to bring you exactly the right answers.

Prodware’s global coverage

Prodware Offi ces

Global alliance and partner network

Prodware (UK) LimitedProdware House, Waterfold Business Park, Bury, Lancashire, BL9 7BR - info@prodware.co.uk

www.prodware.co.uk International Information : +33 (0) 979 999 795UK Information : +44 (0) 161 705 6000

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