Product Planing

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    DishaDisha Institute Of Management & Technology ,Institute Of Management & Technology ,

    RaipurRaipur

    Presented By:Presented By:

    RishabhRishabh GuptaGupta

    SharadSharad MakhejaniMakhejani

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    What is product ?What is product ?

    AA product is anything that can be offered to aproduct is anything that can be offered to a

    market that might satisfy a want or need.market that might satisfy a want or need.

    AA productproduct isis aa physicalphysical good,good, service,service, idea,idea, personperson ororplaceplace thatthat isis capablecapable of of offeringoffering tangibletangible andand

    intangibleintangible attributesattributes thatthat individualsindividuals oror organisationsorganisations

    regardregard asas soso necessary,necessary, worthwhile,worthwhile, oror satisfyingsatisfying thatthat

    theythey areare preparedprepared toto exchangeexchange money,money, patronagepatronage ororsomesome otherother unitunit ofof valuevalue inin orderorder toto acquireacquire itit..

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    Tangible ProductTangible Product

    (Goods )(Goods )

    Intangible Product

    ( Service )

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    CONSUMER VALUE HIERARCHYCONSUMER VALUE HIERARCHY

    Potential productPotential product

    Augmented productAugmented product

    Expected productExpected product

    Basic productBasic product

    Core benefitCore benefit

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    Core ProductCore Product

    TheThe corecore featurefeature offeredoffered byby aa productproduct toto thethe customerscustomers..AllAll otherother featuresfeatures areare supersuper imposedimposed onon thethe corecore featurefeature

    toto formform thethe personalitypersonality ofof thethe productproduct..

    Core benefit of a cellCore benefit of a cell

    phone is that it act asphone is that it act as

    a wireless medium ofa wireless medium ofcommunicationcommunication..

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    Basic ProductBasic ProductIt is a second level of customer value hierarchy in whichIt is a second level of customer value hierarchy in whichthe marketers has to turn the core benefits into basicthe marketers has to turn the core benefits into basic

    product.product.

    Basic feature of cell phoneBasic feature of cell phone

    KeypadKeypad

    ScreenScreen

    BatteryBatteryBody of cell phoneBody of cell phone

    Easy to use etc.Easy to use etc.

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    Expected ProductExpected Product

    At the third level, the marketers prepares an expectedAt the third level, the marketers prepares an expectedproduct, a set of attributes that buyers normally expectproduct, a set of attributes that buyers normally expect

    when they buy a product.when they buy a product.

    Expected features of cell phoneExpected features of cell phone

    Long battery backLong battery back--upup

    Color screenColor screen

    Good lookingGood looking

    Long durabilityLong durability

    SMS facilitySMS facility

    RadioRadio

    CameraCamera

    Phone bookPhone book

    Head phone etc.Head phone etc.

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    Augmented ProductAugmented Product

    At the fourth level, the marketers prepares an augmentedAt the fourth level, the marketers prepares an augmentedproduct, that exceeds customers expectations.product, that exceeds customers expectations.

    Augmented features of cell phoneAugmented features of cell phone

    Battery backBattery back--up min. 9 hrsup min. 9 hrsTouch screenTouch screen

    Stylish and handyStylish and handy

    MMS facility and video calls.MMS facility and video calls.

    Extendable memories up to 32 GBExtendable memories up to 32 GB

    5 MP camera5 MP camera

    Phone book unlimited entriesPhone book unlimited entries

    Bluetooth headphone etc.Bluetooth headphone etc.

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    Potential productPotential product

    Potential products are those products which includes all

    Potential products are those products which includes allthe improvements that are possible under giventhe improvements that are possible under given

    technological, economic and competitive conditions.technological, economic and competitive conditions.

    Potential features of cell phonePotential features of cell phone

    2G & 3G network2G & 3G network

    Maps & GPSMaps & GPSFaster internet connectivityFaster internet connectivity

    Intelligent KeyboardsIntelligent Keyboards

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    Durability & TangibilityDurability & Tangibility

    Non durables goodsNon durables goods

    Durables goodsDurables goods

    ServicesServices

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    Consumer ProductsConsumer Products

    Those products which are used by the consumer forThose products which are used by the consumer forpersonal, family or household use and they are boughtpersonal, family or household use and they are bought

    with the intention of satisfying individual or personalwith the intention of satisfying individual or personal

    needs.needs.

    A) Convenience ProductsA) Convenience Products

    Inexpensive , frequently bought with minimum thoughtsInexpensive , frequently bought with minimum thoughts

    and efforts.and efforts.

    B) Shopping productsB) Shopping products

    Willing to spent time & efforts, longer life & purchasedWilling to spent time & efforts, longer life & purchased

    less frequently.less frequently.

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    Consumer ProductsConsumer Products

    C) Specialty productsC) Specialty products

    One or more unique attributes, available at selectiveOne or more unique attributes, available at selective

    outlets, acceptance of substitutes are not present.outlets, acceptance of substitutes are not present.

    D) Unsought productsD) Unsought products

    The consumer doesnt normally think of buying, it will beThe consumer doesnt normally think of buying, it will be

    purchase on emergency cases.purchase on emergency cases.

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    Consumer ProductsConsumer Products

    Convenience goodsConvenience goods Shopping goodsShopping goods

    Specialty goodsSpecialty goods Unsought goodsUnsought goods

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    Industrial ProductsIndustrial ProductsP

    roducts that are purchased to produce other product orP

    roducts that are purchased to produce other product orfacilitates the smooth functioning of an organization.facilitates the smooth functioning of an organization.

    A) Materials & parts:A) Materials & parts:

    Goods that enters the manufactures product completely.Goods that enters the manufactures product completely.

    ii) Raw material) Raw material

    ( For the paper industry, wood is a raw material )( For the paper industry, wood is a raw material )

    ii) Manufactured materials partsii) Manufactured materials parts( For the steel sector, pig iron acts as a manufactured( For the steel sector, pig iron acts as a manufactured

    material parts)material parts)

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    Industrial ProductsIndustrial Products

    B) Capital items:B) Capital items:

    They are the long lasting goods that facilitate developingThey are the long lasting goods that facilitate developing

    or managing the finished product.or managing the finished product.

    ii) Installations) Installations

    ( Factory buildings & office buildings )( Factory buildings & office buildings )

    ii) Equipmentsii) Equipments( Heavy machines, generators etc)( Heavy machines, generators etc)

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    What is product Mix ?What is product Mix ?Product mix is a set of all products that an organizationProduct mix is a set of all products that an organization

    offers to its customers.offers to its customers.

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    Thank YouThank You