The Standard in Email Archiving and Management

Businesses can benefit from the legal, technical, and financial advantages of modern and secure email archiving with MailStore Server. MailStore Server com-bines powerful technology with low cost, minimal system requirements, and user friendliness.

Over 15,000 companies of all sizes across all sectors currently rely on MailStore Server for email archiving.

MailStore Server®

PRODUCT OVERVIEW

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Only companies that can store and use emails over the long term will be able to gain decisive advantages in terms of costs and competitive position. In practice, however, this is connected with a number of challenges:

■ Emails are deleted by users or lost due to technical problems. This causes the company to lose important data every day.

■ Users need fast, comprehensive, and, increasingly, mobile access to their emails.

■ IT managers need to ensure the security and availability of larger and larger quantities of data with limited technical and financial resources.

■ In order to meet operational needs for litigation readiness and eDiscovery, for compliance reasons or end-user liability, companies must implement an email retention policy and ensure the centralized, tamperproof, and storage of all emails.

For most companies, email is not only the most important way of communicating, it is also the most valuable information resource. Information sent by email is generally not stored anywhere else, but simply remains in the mailboxes. Over the years, a company can build up a repository of information that is unique both in scope and quality.

MailStore Server enables SMEs, large companies, public institutions, and educational institutions to easily meet this challenge.

Integrated storage technology that does not require an SQL server

Over 15,000 customers of all sizes, from all sectors, in over 60 countries

Support for nearly every email server,client, and file type

Easy to set up in just a few minutes, intuitive to use

Secure and Utilize Email as an Information Resource

MailStore Server PRODUCT OVERVIEW

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Regulatory Compliance & eDiscoveryMailStore Server helps companies meet a growing number of regulations on email compliance, eDisco-very, and other legislation. MailStore Server is also an important tool that helps these companies protect themselves against general legal risk or customer complaints.

Fast Search Increases ProductivityEmails are an important and very extensive knowledge resource. MailStore Server enables all users to access their email easily and extremely fast, increasing productivity within the company.

Reduce the Workload of Mail ServersEmail can be deleted from the mail server’s mailboxes according to a rule-based process once they have been archived. This allows the workload of the server to be maintained at a consistently low level. Procedures such as transferring email to PST files and mailbox quotas become redundant.

Control over PST FilesPST files are prone to error and difficult to manage. PST file archiving with MailStore Server allows you to solve this problem easily.

One-Click Restore for All UsersUsers can restore email from the archive with a single mouse click. The administrator no longer has to go through the time-consuming process of recovering them from the backup.

Lower Storage RequirementsMailStore Server was designed for the secure and efficient management of very large data volumes and reduces storage requirements by means of single- instance technology and compression.

Total Protection Against Data LossEmail can be lost due to technical errors such as corrupt PST files, or deleted by users. Users often delete their entire inbox when they leave the company. MailStore Server can eliminate these risks completely.

Up to 75 percent of information critical to a company’s business is saved in the form of emails. MailStore Server allows you to store this data perma-nently for optimal use.

Reduce IT CostsOverloaded servers, increasing storage costs, and complex backup and restore processes place an enormous strain on the IT department and its budget. MailStore Server reduces these costs permanently. Furthermore, it shields against financial risks stemming from data loss or legal conflicts. Simplify Mail Server Backup and RestoreBy reducing the mail server’s data load, it can be backed up much more easily and restored faster in the event of failure. Moreover, emails are still available in the archive if the mail server is out of service.

Centralization of Distributed EmailsEmails are often distributed across various mail servers, the computers of different users, or external service providers. MailStore Server enables all email in the company to be stored in a central location and searched.

ADVANTAGES FOR COMPANIES

MailStore Server PRODUCT OVERVIEW

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Objective Backup Archiving

Reduction of email server load and simplification of backup and restore processes by outsourcing email

No Yes

Elimination of mailbox quotas No Yes

Elimination of PST files No Yes

Reduction of storage requirements with single-instance storage

No Yes

Complete archiving of all email No, for example, email can be deleted immediately after being received and therefore before being backed up.

Yes

Tamper-proof archiving of all email

No Yes

Full-text indexing of emails for fast searches

No Yes

Simple and fast restoration of lost emails

No, backups must first be restored by IT technicians at great expense of effort.

Yes, users can restore emails using ‘one-click restore’ technology.

Meet legal requirements No Yes

While backups are designed for the purpose of disaster recovery, email archiving can help to realize completely different objectives. The IT strategy of security-minded companies shouldn’t fail to include both approaches.

BACKUP AND ARCHIVE COMPARED

MailStore Server PRODUCT OVERVIEW

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Flexible ArchivingMailStore Server supports most standard email servers, Internet mailboxes, email clients and file formats. The archiving strategy can be customized based on the specific detailed needs of a company.

Scalable Storage TechnologyAt the core of MailStore Server is a highly sophisticatedstorage technology that does not require an externaldatabase management system and is availableimmediately after setup is complete.

Supported Email Sources

■ Microsoft Exchange Server 2003, 2007, 2010 and 2013 (including SBS)

■ Microsoft Office 365 and Hosted Exchange

■ MDaemon Messaging Server

■ IceWarp Email Server

■ Kerio Connect

■ IMAP4-compatible email server

■ POP3-compatible email server

■ Internet and webmail inboxes such as Gmail or GMX (via IMAP or POP3)

Supported Archiving Methods

■ Full archiving of all emails as they are sent and received

■ Archiving of existing mailboxes and files (manual or scheduled)

■ Archiving of public folders and shared mail-boxes (manual or scheduled)

General Features

■ No changes made to email servers and emails

■ No administrative access to the email server required

■ Folder structure of mailboxes is imported into the archive

■ Size of mailboxes can be reduced through rule-based deletion

■ Emails are archived in a MIME-compatible manner with no loss of information

Standard Archive Store

Available immediately after setup is complete, this storage type is suitable for most environ-ments and requirements. Standard archive stores are created by MailStore Server in the file system and do not require an external database management system or special configuration steps. In practice, this allows for MailStore Server installations that support more than a thousand archived mailboxes and the users who access them.

Advanced Archive Store

Advanced archive stores allow the use of external database management systems (Microsoft SQL Server and PostgreSQL) for data storage. This storage type is suitable for businesses with an existing IT infrastructure containing these types of systems that they would like to use for email archiving. Please note that the use of external DBMS is only an option, not a requirement. From a performance and scalability aspect, standard archive stores as described above work perfectly fine even for companies with thousands of users.

General Features

■ Suitable for any volume of data and any number of users

■ Lower storage requirements by using single instance archiving (duplicate content is only archived once) and compression of file attachments.

■ Tamper-proof through use of SHA1 hashes

■ Internal AES256 encryption of email bodies and attachments

■ Supports iSCSI, Fibre Channel, NAS, and SAN

TECHNICAL SPECIFICATIONS

MailStore Server PRODUCT OVERVIEW

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Uncompromising ComplianceA comprehensive technology concept ensures thatcompanies using MailStore Server are able to achieveconsistency with compliance and eDiscoveryrequirements, in addition to regular certification by anauditing firm using the criteria of internationallyrecognized standards.

Fast Access for All UsersWhen accessing the archive, users can perform a full-text search (including all file attachments) or use theregular folder structure. Emails can be recovered using ‘one-click restore’ or simply opened in order to forward the message or send a reply.

Compliance Features

■ MailStore Server enables 100% complete archiving of all emails within the company

■ Archived emails are identical to the originals in every aspect

■ Retention policies and legal hold can be enforced

■ Changes and events are logged via an integ-rated auditing feature in Windows event log

■ Auditor access possible via special “auditor” user type

Tamper-Proofing

■ Generation of SHA1 hash values from email content

■ Internal AES256 encryption of email texts and attachments

■ No direct access by MailStore client compo-nents to the archive files

■ It is not possible to change email content, either in the graphical interface or in the internal program

■ Automatic and immediate archiving of all emails as they are received and sent prevents tampering before archiving via MailStore Server

Long-Term Access to the Archive

MailStore Server is not tied to a proprietary file format. All archived emails can be exported in a single step at any time in the standard RFC822 format, which has established itself over 30 years. The exported files can be opened and edited in most email programs. In addition, MailStore Server offers many other export and restore functions.

MailStore Add-in for Microsoft Outlook

MailStore users can access their archives using a convenient add-in for Microsoft Outlook XP, 2003, 2007, 2010 (32-bit and 64-bit), and 2013 (32-bit and 64-bit). Deployment via group poli-cies is possible.

MailStore Web Access

MailStore Web Access provides access to the archive using an internet browser. This has the advantage that no additional software needs to be installed on the user machines. In addition to browsing and viewing emails, web access also offers access through the folder structure and functions for restoring emails from the archive.

MailStore Mobile Web Access

With MailStore Mobile Web Access you can access the MailStore archive regardless of your location using a smartphone or tablet (iOS,Android, Windows Phone, and BlackBerry).

MailStore IMAP Server

MailStore Server provides an integrated IMAP server, that offers you read-only access to the archive for any IMAP capable email client. Especially for alternative email clients (Mozilla Thunderbird) or operating systems (e.g. MacOS or Linux), as well as for mobile platforms such as Android, IPhone or Symbian, this is a very convenient way of accessing the archive.

MailStore Server PRODUCT OVERVIEW

TECHNICAL SPECIFICATIONS

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Maximum IndependenceMailStore Server is no one-way street. All emails can be restored from the archive in standard formats at any time. This guaran-tees a company’s independence over the long term, even from MailStore Server itself.

Low CostWith its low acquisition cost, minimal system requirements, inte-grated storage technology (not requiring an external DBMS), and efficient use of system resources, the MailStore Server solution offers excellent value for your money.

Heavily Tested in the MarketWith thousands of customers, MailStore Server is one of the world’s leading email archiving solutions and is used by small and medium-sized businesses from all sectors, as well as global companies. Moreover, countless public and educational institu-tions rely on MailStore technology.

Free Webinar Let our technical experts present email archiving with MailStore Server in a free webinar, at no obligation to you: www.mailstore.com/en/webinars.aspx

Test It Risk-freeThe 30-day trial version of MailStore Server can be installed in just a few minutes on any Windows PC (or virtual environment) and tested immediately. No changes will be made to your email server or emails at any time during archiving.

Takahiro Shima, Manager IT Business OperationsYahoo! JAPAN

John Greiner,Chief Information OfficerLegal Services New York City

MailStore Software GmbHCloerather Straße 1-341748 ViersenGermany

Email: sales@mailstore.comPhone: +49 (0)2162 - 50299.0Fax: +49 (0)2162 - 50299.29

www.mailstore.com

Find an official MailStore partner or distributor near you

www.mailstore.com/en/reseller.aspx

“By archiving our emails with MailStore we were able to switch from old server to new server - without an extensive migration process for a large number of mailboxes. Our users are now able to access their old emails via MailStore and there was no need to burden the new server with loads of old emails.“

“We’d recommend MailStore as a solid email archiving solution. The installation was a breeze and I was very impressed with their documen-tation. The product itself is extre-mely flexible and it’s easy to use for both administrators and users. “

MailStore Server PRODUCT OVERVIEW

WHY MAILSTORE SERVER?

www.mailstore.com

© 2005-2013 MailStore Software GmbH

Microsoft® Outlook®, Microsoft® Outlook® Express, Microsoft® Windows® Mail, Microsoft® Exchange Server and Microsoft® Internet Explorer® are registered trademarks of the Microsoft Corporation in the United States and in other countries. Mozilla® Thunderbird™, Mozilla® Seamonkey® and Mozilla® Firefox® are trademarks or registered trademarks of the Mozilla Foundation, USA. Google™, Google Mail™ and Google™ Chrome are trademarks of Google Inc, USA. Apple®, iPhone™, iPod® and Safari® are registered trademarks of Apple Inc. in the United States and in other countries. All other trademarks or registered trademarks are the property of their respective owners. MailStore Server® and MailStore Home® are registered trademarks of MailStore Software GmbH in the United States. MailStore™ e-mail-archiving software is a registered trademark of MailStore Software GmbH, Germany.