PRODUCT OVERVIEW Broadsoft Team-One © 2016 BroadSoft. All Rights Reserved. Broadsoft Team-One PRODUCT OVERVIEW Shifting communication preferences in the consumer space are driving

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© 2016 BroadSoft. All Rights Reserved.

Broadsoft Team-OnePRODUCT OVERVIEW

Shifting communication preferences in the consumer space are driving the requirement for changing tools in the workspace.

Messaging is transforming communications

There has been a fundamental shift in communications

preferences in the consumer space. Messaging apps are

the top apps globally in both usage and sessions. On

average, there are 60 billion messages sent per day on the

top 2 messaging platforms. At the helm driving this shift

is the Millennial, the most coveted demographic target

today. Results from a recent poll showed that 75% would

rather give up voice calls than the ability to text. They will

dominate the workforce by 2020 and their expectations

don’t stop at personal communications; they expect

messaging and collaboration tools in the workplace too.

Getting work done is harder than ever for today’s modern

workforce. Workers are constantly overwhelmed having

to manage multiple business apps to get work done,

experience constant interruptions impacting productivity,

and are unable to easily collaborate with colleagues and

customers when working remotely. Unfortunately, most

available solutions manage just one aspect of work –

communications, tasks, or content – leaving workers

disconnected from real-time conversations or separating

them from the flow of work content and information.

Teamwork and individual productivity depends on the ability

of your workforce to stay engaged from anywhere.

Introducing Team-One: teamwork made simple

Team-One is an all-in-one business messaging and

collaboration app built for today’s modern workforce and

the first solution to integrate the three vital and interrelated

aspects of work management – communications, tasks

and content – into a single, shared workspace. Team-One

enables workers to chat, take notes, assign tasks, manage

files, host live meetings and more all in one place, from

anywhere and on any device.

Teams more are diverse, dispersed, digital and dynamic then ever.* They expect messaging and collaboration tools that are both advanced and easy to use.

* Credit: Haas & Mortensen, HBR, June, 2016

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Personal workspaces.

Productivity begins with you. And Team-One is the only

messaging-based collaboration app to support personal

productivity. Team-One allows you to begin your day with a

snapshot of everything you’re working on. No more having to

send reminders to yourself through email. With your personal

workspace, enjoy one place for notes, tasks, and files that’s

private to you.

1-to-1 workspaces

Collaborating with a colleague on a project? Or maybe more

than one project? Chat, share files, send notes, and assign

tasks privately between each other. Start a live meeting, share

your screen, or click to call for real-time communication.

Best of all, with built-in contextual intelligence, provided

by our integration with Broadsoft Hub, Team-One puts all

of your relevant information for your 1-on-1 interactions

at your fingertips so you can be both productive and

efficient, together.

Team workspaces

Teamwork is made simple with Team-One. Say goodbye to

endless switching between apps and hello to a simpler way to

work. Team-One's persistent workspace model puts everthing

your teams need for better collaboration in one place. And

as a part of the Broadsoft Busniness suite of applications,

Team-One delivers voice calling, video conferencing and

screen sharing in that same place. Plus seamless integration

with over 50 apps such as: Salesforce, Box, and Google Docs

assures your teams have all the tools they need right there.

Team-One drives productivity Team-One supports you throughout your day from beginning to end.

Award Winning! Team-One was a Frost & Sullivan award recipient for Product Innovation in 2014 and Product Leadership in 2015 both for the Mobile Emplyee Collaboration Solutions space.

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Business Chat

Group & Private Messaging: Chat 1-on-1 and keep

conversations private or talk with everyone in a group.

Search: Find historical messages and content quickly

and easily.

Sync: Messages and content are instantly accessible acrosall

your devices.

File Sharing

Drag & Drop: Share any type of file from documents and images to audio and video.

Embed: Attach a file to a Note or a Task, creating easy to track references.

Comment & Follow: Comment on a file or add Followers for instant updates when others Comment.

Persistent Workspaces

Work in One Place: All of your messages, notes, tasks and files organized in one place.

Persistent Life: Enjoy easy access to workspace informations long as you wish.

User Permissions: Manage members, assign admin rights and invite external collaborators via email.

Contextual Intelligence

Powered by BroadSoft Hub Team-One Dynamically

displays the info and content you have in common with your

colleague during every 1-to-1 dialogue.

Present 'Micro Views of Google, Office 365 Mail and

Calendar, Salesforce and Twitter apps.

Enables 'Quick Actions' with the Micro Views without leaving

Team-One!

Team-One includes game-changing features that today’s modern workforce demands, all in one app.

Team-One Key Features

APIs, Bots & Integrations

Developer API: Communicate with your team from any

device, from anywhere and anytime.

Messaging Bot API: Group and private messaging that

works on any device, from anywhere and anytime.

50+ App Integrations: Everything you and your team create,

upload and share in kept in sync across all your devices

Click-to-Call

Make a Call: Talk to workspace members with one click

right in your workspace. Include external members too and

enjoy the convenience of being able to call out to any valid

phone number

Powered by BroadSoft UC-One Services: With User

synchronization and sign-in via BroadWorks.

Task Management

Create, Assign & Track Tasks: Turn Tasks into Notes upon

completion for future referral.

Email to Tasks: Create new Tasks by forwarding emails into

Team-One.

Calendar integration: Assign due dates that sync with

your calendar.

Live Meetings

Conferencing: HD instant video conferencing with any/all

workspace members.

Screen Sharing: Share your screen with workspace

members and annotate what you share.

Powered by UC-One My Room: Making it easy for groups to

meet, share desktops, and talk with voice and video.

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Team-One delivers three key benefits to your organization that boost your team productivity:

Customer Success Story

Productivity and efficeincy soars for the Bayly Group with Team-One

Product and engineering design firm Bayly Group is like

many small businesses today that are simply trying to find

an easy, efficient and cost-effective way to collaborate

with customers and partners located across the globe.

For 45 years, Melbourne, Australia-based Bayly Group

has been a family business supporting companies of all

sizes and across all industries with R&D, product design,

prototyping, testing and production. Collaboration

through the entire project lifecycle is critical, which is why

the company chose BroadSoft Team-One.

For years, Bayly had relied on a hodgepodge of

applications, including Basecamp for project

management, email for communication and Evernote for

note taking. They tried Slack for messaging to cut down

on emails but found it was just another disconnected

application for project members to manage. And Skype

did not provide the business-level reliability they needed

for video conferencing.

In 2015, Bayly Group Director Mark Bayly turned to Team-

One as the solution to consolidate all of their project

management, collaboration and communication tools.

Team-One offers collaboration empowerment through

persistent team workspaces, deeply integrated into key

business applications. Team-One goes beyond today’s

enterprise messaging services, with prebuilt integrations

to over 50 applications and includes critical tools such as

task management, content management and notification

controls.

When Mark had tried to introduce new software and

applications in the past, he ran into resistance from

some employees and partners due to a complex user

experience. Because Team-One is so easy to use – the

team was up and running within days – Mark found that

everyone quickly took to the platform, and it didn’t take

long to see a boost in productivity and efficiency.

Group Director Mark Bayly: "For a small business like ours

that needs to collaborate with customers and partners

on a global scale, the ability for employees to have tasks,

files, messages, notes and projects in one place – along

with video, audio and screen sharing – has taken our

productivity to the next level. The Team-One integrated

collaboration platform has become the lifeblood of our

company."

"We can start a meeting with a single click in the shared

workspace, easily track and retain the files, notes and

tasks for each project, and easily bring together teams and

individuals through videoconferencing whether they are

in our office, at a manufacturing facility or somewhere

in between – saving us hours every week that used to be

spent on the road."

"A recent project for a bluetooth-enabled smartlock is

Simplicity: Team-One makes day-to-day work easy with the

ability to chat, take notes, track tasks, share files, click -to-call,

Video conference and screen share all in one place.

Flexibility Team-One lets you confidently work anywhere,

anytime with any device and anyone knowing you will always

be in sync with your teams.

Value: Team-One reduces IT operational complexity saving

time and money makes IT management easy on a secure,

open platform.

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Broadsoft Business

Team-One is part of the Broadsoft Business portfolio of integrated unified communications, team

collaboration and contact center software.

a perfect example of Team-One’s value: The product is

going through the final manufacturing stages, and with

Team-One we are able to easily manage the project

in the shared workspace, use videoconferencing to

communicate with factories in China, and easily collect

and track design notes and milestones that can be shared

by the team in real-time."

As a fully cloud-based solution, Team-One reduces

traditional onboarding and capital deployment concerns.

With a simple per-user, per-month pricing model, service

providers can easily add Team-One to their existing cloud

business offerings. Team-One is also built for the modern,

increasingly millennial, mobile and dispersed workforce

made up of individuals and teams that communicate and

collaborate in many different ways.

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About BroadSoft

Cloud business unified communications, team collaboration and contact center Software-as-a-Service (SaaS)

COMPANYNASDAQ:

BSFT

$279MRevenue

(2015)

26% CAGRSince ‘09

1,247+Employees

(2015)

80+Country Presence

25 of the top 30 service providers

by revenue

600+Channel Partners

$8B Enterprise revenue based

on BroadSoft solutions

#1 Global Market Leader

15M Business lines installed base

(Q4 2016)

85M+ Total end users served

CHANNELS

LEADERSHIP

Corporate Headquarters I 9737 Washingtonian Blvd. I Suite 350 I Gaithersburg, MD 20878

Contact I P: 301-977-9440

General Inquiries I [email protected]

Press and Analyst Relations I [email protected]

www.BroadSoft.com | Twitter | LinkedIn | Work It!

41%Market Share

BroadSoft is the leading provider of cloud

software and services that enable mobile, fixed-

line and cable service providers to offer Unified

Communications over their Internet Protocol

networks. The Company’s core communica-

tions platform enables the delivery of a range of

enterprise and consumer calling, messaging and

collaboration communication services, includ-

ing private branch exchanges, video calling, text

messaging and converged mobile and fixed-line

services

To sum up, Team-One empowers collaboration and boosts productivity with

persistent team workspaces, contextual intelligence and critical tools such as

task management, content sharing and notification controls. Team-One goes

beyond today's business messaging services, with prebuilt integrations to over

50 applications and deep integrations with the Broadsoft Business suite of

communications services

Summary

Documents

PRODUCT OVERVIEW Broadsoft Team-One © 2016 BroadSoft. All Rights Reserved. Broadsoft Team-One PRODUCT OVERVIEW Shifting communication preferences in the consumer space are driving