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| Treasury and Trade Solutions | Citi Commercial Cards 2018 State of Texas Conference Houston October 2-3, 2018 University of Houston Hilton 4800 Calhoun Rd Houston, TX 77004 Dallas October 16-17, 2018 Doubletree by Hilton Hotel Dallas Campbell Centre 8250 N. Central Expressway Dallas, TX 75206 Austin October 30-31, 2018 Commons Learning Center J.J. Pickle Research Campus 10100 Burnet Road, Bldg. 137 Austin, TX 78758 Product Overview and Discussion

Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

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Page 1: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

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Treasury and Trade Solutions | Citi Commercial Cards

2018 State of Texas Conference

Houston

October 2-3, 2018

University of Houston Hilton

4800 Calhoun Rd

Houston, TX 77004

Dallas

October 16-17, 2018

Doubletree by Hilton Hotel Dallas

Campbell Centre

8250 N. Central Expressway

Dallas, TX 75206

Austin

October 30-31, 2018

Commons Learning Center

J.J. Pickle Research Campus

10100 Burnet Road, Bldg. 137

Austin, TX 78758

Product Overview and Discussion

Page 2: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Types of Commercial Cards

2

Page 3: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Citi Commercial Card Products

One Card

Meetings and Event Card

Declining Balance Card

Ghost Card

Central Travel Account Card

Page 4: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Citi Bank One Card

Citi One Card allows you to combine the features and benefits of Citi Purchase, Corporate Cards into one

efficient program, providing simplified control and reporting capability.

• Citi One Card provides consolidated transaction

information

• Customize your reports using 600+ data points, so you

can analyze the data that is most pertinent at any given

time

• Put critical tools at your fingertips with Citi® Program

Dashboard so you can utilize program data to drive

compliance and efficiency across your organization

• Simplify report integration with our suite of standard

and customized data files that can be effortlessly

integrated with any expense management and ERP

system

• Access statements with ease, 24/7. Both you and your

cardholders can view and download current and previous

billed and unbilled transactions — all updated daily

One Card Overview Benefits

For Your Organization

• All-encompassing Card integrating multiple programs into

one

• A single program to manage, reducing Card requests,

program maintenance, and increasing efficiency

• MCC templates to control a multitude of authorizations/limits

• One consolidated statement for each billing period

• Simplified integration into your general ledger systems

• Consolidated and customizable reporting

For Your Employees

For Your Suppliers

• Greater convenience, eliminating the need for multiple cards

• Cardholders will receive the same Card benefits provided by

the individual card programs

• Faster payments

• Improved cash flow

• Reduced collection costs

10

Page 5: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

M&E Product: Traditional Plastic & VCA for M&E

M&E spend exceeds $500 billion annually, ~1% of an organization’s total revenue, yet only ~60% of

organizations with “best practice” M&E programs use meeting cards and strategic meetings programs.

• Traditional “plastic” Accounts and Virtual

Card Accounts (VCA)

• “Declining Balance” by market

• Central Bill/Central Pay programs with

Individual statement

• Core global capabilities include MCC

controls, fraud management, digital

access, 24x7 support, 29 languages

Citi Offering

• Cvent: leading global event management technology software company

• Citi: leading global payments provider with the largest Virtual Card Account footprint

• Together: Citi Virtual Card Accounts and traditional cards are integrated into the Cvent tool to

support vendor payment directly from the Cvent system. Post payment, joint clients can view,

reconcile, and analyze all Meetings & Events data – from transactional and financial to planning –

within the Cvent tool.

• Benefits: Simplifies budgeting, payment, reconciliation, and management. Supports permissions-

based entitlement, spending controls, enhanced data, and consolidated reporting for meetings

management and financial control.

Cvent Proprietary Integration

Citi Custom Reporting System (CCRS)

Citi GCMS Allocations Tool

Citi Online Statements

Data file feeds sent to EMS Providers

and ERP / PO Systems or other client

systems

Reporting, Data

Analytics, File Feeds

• Simplify reconciliation

• Gain complete visibility into all spend

• Provide 1 Card per meeting with

standard MCC controls; use VCA for

more robust controls

• Use Citi Alerts, such as High Value

Transaction, to be notified when large

transactions are processed

Benefits

R

Note: Quality of data matched to Citi financials dependent on data quality / validations done by TMC before sending to Citi for appending to financial records.

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Page 6: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Citi’s M&E Offerings: Plastic & Virtual Accounts

Traditional Meeting Card Virtual Card Account

Issuance of

Account(s) 1 Card per Meeting 1 Virtual Card Number (VCN) or 1 VCN per Transaction

Support of Ad-hoc

/ Small Meetings Not Optimal Optimal

Statement 1 per Card 1 per Real Card Number

Controls

• MCC group

• Limit (refreshable) or non-

refreshable (Declining

Balance)

• User

• MCC group

• Vendor

• Limit (non-refreshable)

• User

• Amount per Transaction

• Number of Transactions

• Period of Use

• Workflow Approvals

Data Financial Data Financial + Client Defined Fields (up to 29)

Report &

Reconcile

• Custom Reporting

• Allocations

• Custom Reporting (including VCN additional data)

• Allocations

Program Set-up Online Application Userid & Permissions within VCA Portal

6

Page 7: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Citi’s M&E Offerings: Meeting Card Set-Up

Step 1: Card Per Department

New Programs: Getting Started

Step 2: Card(s) Per Meeting

Step 3: Card(s) Per Planner

Optimizing Programs: Improved Control & Visibility

1 Account Per Meeting by Planner

1 Account Per Meeting Planner by Meeting

1 Account Per Meeting by Spend Category – option 1

Lodging F&B Transportation

Meeting A Meeting B Meeting C Department Budget Holder

F&B

Allows all meeting spend to be

easily captured across organization.

This is a basic-level solution.

Eases reconciliation by managing

event spend at meeting level. This

is a best-practice solution.

Links budget and payment

responsibility directly to planner.

Best for planner to have one card

per meeting he / she is overseeing

to reduce re-allocation of expenses

on backend. This is an alternate

best-practice solution.

Lodging

Meeting Planner A

Meeting Planner B

Meeting Planner C

Billing

Account

Billing

Account

Billing

Account

Billing

Account

Best practice is one card per Meeting / Meeting Planner, but organizational configuration, agreed permissions,

and desired controls determine structure.

1 Account Per Meeting by Spend Category – option 2

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Page 8: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

ERP Providers Travel and Expense

Management Meetings Management Other Partnerships

Citi’s M&E Offerings: Best-in-Class Partnerships Citi continually develops its vast partnership network with best-in-class providers to improve and expand the

services we offer our clients. A sample of our current partnerships include.

.

With $565Bn* spent

globally on meeting and

event expenses,

strategic meetings

management is a critical

business need.

Citi partners with

global innovators and

leaders in meetings

management, such as

Cvent, to provide

increased visibility into

meeting spend and

greater control

over budgets

Our joint collaboration and

partnerships provide our

customers with greater

efficiency, simpler

reconciliation and

consolidated financial

reporting.

Citi easily integrates our

payment data into the

systems of top Enterprise

Resource Planning (ERP)

providers

Citi integrates with the

industry-leading travel &

expense management

companies to help

clients streamline

payment processes,

increase efficiencies and

save money

Chrome River & Concur

support file feeds from

Cvent and Citi, allowing

for a automated flows

into their allocations and

reconciliation tool

Citi understands the

challenges with ensuring

your information is

available where you

need to access it –

which is why we can

integrate with various

business management,

travel management,

procurement, and VAT

reclamation vendors.

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Page 9: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Declining Balance: What is it?

Plastic Card (Set Merchant Category Controls as desired)

Non-Refreshing Preset Limit (Users “spend down” to 0 on the card)

Ability to Set Period of Use (Start & End Date)

Employee

Control Ease of Use Efficiency Flexibility Benefits:

Sample Use

Cases:

51

All

Local Currency

Countries Supported

All IPC Countries

Supported

• Meetings & Events

• Discrete Projects

• Rewards

• Recognition

• Relocation

• Emergency Uses

• Annual Provisions

(ex., Uniform or

classroom supply

Stipend)

• Toll Fees

• Gas Card

• Per diem

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Page 10: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Application Process

s Apply Online; Set limit and end date s Available with Central Billing

s Set for minimally 2 cycles

Maintenance Requests

s Online Maintenance Available

Statement / Transaction Viewing

s Specially Created Online Statement notes Declining Balance Limit, amount remaining, & amount used

s Account Summary & Unbilled Screens

Reporting s Online Reports available with Declining Balance specific

information: End Date, Limit, Spend Available, Spend Used (End Date available outside NA only)

Service Center s Support Maintenance, Applications, and Statements

Declining Balance: Functionality Available

1

2

3

4

5

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Page 11: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

● Citi Ghost Card is dedicated to one supplier for all

your purchases

● Ghost Card enables employees, for whom an

individual card is unnecessary, to make purchases

more efficiently than a traditional purchase order

process

● Driven by the market moving towards electronic

payables

● The system-generated Purchase Order number is

used to assist with reconciliation along with the

date, merchant name, and dollar amount.

Citi’s partnership to identify and deploy the purchasing card in a variety of different electronic commerce and

e-procurement environments

Ghost Card

Benefits of the ghost card solution:

Allows many employees to purchase

without issuing multiple cards (open

accounts), simplifying payment

processing and oversight

Integrates with ERP systems or

Electronic Purchasing Systems

Allows for a high level of control

MCC-specific controls

Temporary credit limits

Reduces the risk of lost or stolen cards

Page 12: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Corporate Travel and Entertainment Card Citi’s Corporate Travel and Entertainment (T&E) Card with global coverage is simple and easy to use. Our

T&E Card provides efficiency, control, and visibility for financial benefit.

Key Features

Process Efficiency

Simplified payment at point of use vs invoice, vouchers,

and cash advances

Automated T&E and financial management

Traveler Care

Ease of use

Ubiquitous global acceptance

Insurances and traveler support

Control

Variable spending limits by cardholder

Merchant controls and limits

Fraud monitoring and early warning via mobile

Visibility and Reporting

Customizable reporting with over 800 elements

Standardized interfaces with expense management

systems

Compliance and budget monitoring

Financial Management

Supplier management and negotiation

Travel spending and forecasting

Working capital / payment terms

Source: “Best Practices,” Biannual RPMG 2013 Corporate Travel Card Benchmark Survey Results.

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Page 13: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Coverage:

• Lodged, Central Billing account available globally

• Virtual Card Accounts available in ~40 markets

• Matching/reconciliation based on regional/local

capabilities

Enhanced Data:

• Data integration with top TMCs

• Client custom data supported (e.g., invoice, VAT)

Travel Spend Categories:

• Air, Agency Travel Fees, Rail (select markets)

Reporting and Reconciliation:

• Enhanced CTA statement

• CTA Management Reports (CCRS)

• Enhanced data files

Employee and Non-Employee Travel:

• Streamline travel processes for employees

and non-employees / external consultants

Credit Limit Controls:

• Allows companies to maintain lower credit

limits on individual corporate cards by

moving large ticket air transactions to CTA

Reporting and Analysis:

• Captures enhanced data

• Reduces data reconciliation between TMC

and Accounts Payable departments

• Allows companies to monitor employees'

compliance with travel policies

Product Benefits

Central Travel Account Citi’s Central Travel Account (CTA) Product is a centrally-billed corporate account ‘lodged’ at a your TMC

designed to help streamline and control travel-related expenses.

$

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Page 14: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

CTA Product: Traditional Plastic & VCA for Travel

Client TMC Citi

1. Requests 2. Books 3. Matches 4. Reconciles &

Pays

Association

Traditional CTA Plastic /

Ghost Card

When to Use: Standard air

purchases for employees without cards

Coverage: Globally available

VCA for Travel

When to Use: Low cost carriers

(LCC) and hotel purchases for employees

without cards

Coverage: Virtual Card Account in ~40

markets

• Captures enhanced data

• Provides enhanced data with financials

• Reduces data reconciliation efforts

Why Use: Allows business expenses of non-carded individuals – employees, non-employees and

consultants – to be captured via standard processes.

• Allows lower credit limits on individual corporate cards

• Maximizes spend captured for improved visibility,

control, compliance, and administration

Benefits:

8

Page 15: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Questions and Discussion

Page 16: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

Thank you.

Page 17: Product Overview and Discussion - Citi.com · integrated with any expense management and ERP system ... Product Benefits Central Travel Account Citi’s Central Travel Account (CTA)

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