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Every Angle Smart information from SAP systems
11 March 2014
Every Angle - Roundtable
2
Maxeda DIY
■ DIY retailer in the Netherlands and Belgium with several formats
■ Operating over 400 stores in Belgium, the Netherlands and Luxemburg
■ Assortment of 80,000 SKUs
Every Angle - Roundtable
■ 24 Years experience in retail-IT
■ Started as system developer, followed the traditional career path
■ IT manager at MS Mode, a private label fashion retailer
■ Working in the CIO office of Maxeda for 3 years
■ Since April 1st 2013 IT manager at Maxeda DIY for Service Delivery
3
Martin van Dijk
Every Angle - Roundtable
■ What is our IT strategy?
■ What can we and do we outsource?
■ Do we follow a single vendor or multi vendor strategy?
■ How can we manage cost down?
■ Do we control our own processes?
■ How are we going to deliver service to our colleagues and customers?
4
My agenda
Every Angle - Roundtable
■ From 1996 to 1998: working at first retail implementation of SAP in the
Netherlands
■ From 2003 to 2004: implementation of SAP at MS Mode, followed by “run and
maintain”
■ Currently at Maxeda DIY: one SAP system for all formats
5
SAP experience
Every Angle - Roundtable
■ One SAP system for different organisations
■ Brico
■ PlanIT
■ Praxis
■ Standardization of:
■ Product hierarchy and master data
■ Business processes
■ As a result:
■ 81m entries in MARC
■ Database size: R3 = 2.8 Tb
6
SAP within Maxeda DIY
Every Angle - Roundtable
7
IT system landscape
Every Angle - Roundtable
8
1. Commercial
Monitoring
3. SCM
Monitoring
6.(3) Analytics and
Performance
Management
5. Store
Monitoring
2.1. Vendor Relation
Management
3.2. Supply Chain
Planning
6.1. Development of
Business Strategy
1.4. Retail Price &
Revenue Management
1.2. Demand
Managing &
Forecasting
1.3. Assortment
Management &
Space Planning
& Optimization
1.5. Promotion Planning
and Management
2.3. Purchase Order
Management
2.4. Private Label
Management &
Own Production
2.2. Foreign Trade
5. Supply Chain
Visibility and Tracking
3.4. Inventory
Management
3.1. Define and Arrange
Supply Chain
6.5. HRM 6.4. Corporate Services
& Operational Support
6.2. Finance &
Controlling
1.1. Marketing
Research
3.3. Replenishment and
Inventory Optimization
1. D
em
and
Managem
ent
2. S
ourc
ing
and B
uyin
g
3. S
CM
5. S
tore
, Custo
mer
Sale
s a
nd S
erv
ices
6. E
nte
rpis
e
Managem
ent
& S
upport
MONITORING
4. Logistic
Monitoring
4. L
ogis
tic
executio
n
4.2. Transport
Management 4.1. Warehouse
Management
5.1. Point-of-Sales
5.2. In-Store Cash
Management
5.3. Store Operations 5.4. Store Staff
Planning
5.5. Catalog
Management
5.7. Call Center
5.8. Customer Service
5.6. e-Commerce 5.9. Customer Data
Management &
Profiling
5.10. Customer Loyalty
6.6. Master Data
Management
6.7. Information
Technology Services
AS@R
Application process mapping
= SAP module = Application coverage
www.brico.be (Wanabe)
Hyperion
CoKoPas
LMN
EX Trim (DC)
IKB
Fiche Fournisseur (Br.) EYR (Sunrise) (BR)
www.praxis.nl
www.plan-it.be
BI
BI
BI
BI
BI HR (incl. Time)
Store (& Portal)
Retail
Retail
Retail Retail
Retail
Retail
Retail
Retail
Retail/FiCo
Retail/FiCo + SIM Retail/FiCo
www.brikodepot.com (Wondercom)
Portal PRXnet
LMN
= Unknown / To be validated
BAS BAS Pin applic.
AS@R
for PDA
Virus Scanner
Prisma Business Objects
Retail
E-learning
+ Informatie zuilen
AdresXpress
E-gift card
E-gift card
Pocket browser
2007
Datax
Dupfact Corona(PI)
CAPP/BDA
CAPP/BDA
Arcview
Retail (for flowers)
PIM
SAP SIM
Every Angle - Roundtable
9
Simplified architecture
SAP BW/HANA Every Angle
POS WMS
Business Objects
Every Angle - Roundtable
■ It’s quite simple to put data into SAP…
■ It can be difficult to get information out of SAP
■ Huge volumes => Slow queries
■ Difficult to find right tables
■ Difficult to combine tables in queries
■ Either you have reports programmed in R/3
■ Or you define reports in BW (and optimize them for frequent and
convenient use)
10
What’s the role of Every Angle
Every Angle - Roundtable
■ Used by IT
■ Master data checks
■ Used by the business
■ analysis for Supply Chain
■ analysis for master data
■ analysis for Buying
=> Operational Business Analytics
11
Every Angle usage
Every Angle - Roundtable
12
What makes Every Angle different?
Every Angle - Roundtable
■ Very simple to use for almost all users that are a bit familiar with Excel.
■ Very, very fast!
■ Friendly priced
13
Advantages of Every Angle
Every Angle - Roundtable
You run all queries on a snapshot of your SAP-data
You can’t modify/upload data into SAP
It’s very easy to get data from SAP into Excel. What happens then…
14
Drawbacks of Every Angle
Every Angle - Roundtable
15
Every Angle organisation
Open and pragmatic approach
Highly experienced consultants with business understanding
Active (pro-active) system monitoring/management
Every Angle - Roundtable
16
Lessons Learned
Start with a live demo on your Q system
Involve business users early in the process (so from the beginning)
Aim for improvements, not only in reporting but also in:
Organization
Procedures
Processes
SAP
Every Angle - Roundtable
Martin van Dijk
IT manager Service Delivery Maxeda DIY
m: 06 20 200 316
17
Questions