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With this product enquiry Magento Extension, customer can submit inquiry and ask\nquestion about any product. While buying product online, mostly customers have\nmany doubt and questions and no one is present there physically to answer their\nquestions, many customer do not prefer to purchase the product if they have any\ndoubt regarding the product. Thus to resolve this problem, product inquiry extension\nis used. Its act same like your customer care center for your online shopping. If the\ncustomer satisfies by getting their question’s answered, customer won’t hesitate to\nbuy the product.\nThis feature is added to delight the customer by adding the additional advantage by\nsolving the queries and questions of customers. It simplifies the decision making of\nthe customer about the product.\nhttp://goo.gl/HgMaQz - PowerPoint PPT Presentation
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[email protected] : osc_support
Product Enquiry
Version 1.0.0
Magento ExtensionUser Guide
www.oscprofessionals.com
[email protected] : osc_support
Table of Content
1)Introduction------------------------------------------1.1) Description....................................................1.2) Features.........................................................1.3) Extension URL.............................................
2) Admin ------------------------------- 2.1) Setting..............................................2.2) Information..............................................
3) Front end--------------------------------------------- 3.1) Link.............................................3.2) Display Form.............................................
www.oscprofessionals.com
[email protected] : osc_support
Description:
With this product enquiry Magento Extension, customer can submit inquiry and ask
question about any product. While buying product online, mostly customers have
many doubt and questions and no one is present there physically to answer their
questions, many customer do not prefer to purchase the product if they have any
doubt regarding the product. Thus to resolve this problem, product inquiry extension
is used. Its act same like your customer care center for your online shopping. If the
customer satisfies by getting their question’s answered, customer won’t hesitate to
buy the product.
This feature is added to delight the customer by adding the additional advantage by
solving the queries and questions of customers. It simplifies the decision making of
the customer about the product.
Magento Editions Compatibility:
Magento Community: 1.7.x, 1.8.x, 1.9.x
Features:
• Customers can post questions and inquiries regarding any product.
• Admin can approve the questions to be posted on Frontend with the products
and can post answers to the questions by users.
• Customer can see the answers to their questions. Also can see
questions/answers which are posted by other customers .
• Admin can enable or disable particular questions/ answer to display it at
frontend.
www.oscprofessionals.com
[email protected] : osc_support
• Registered customer can only post the questions and answer is also displayed
on the product page.
• Easy to customize look and design.
• Easy to install and manage.
• Get more clients and their contact information so that you could inform them
and keep them updated.
• Easy customization to inquiry form.
Extension URL:
http://www.oscprofessionals.com/magento-extension/product-inquiry-magento-
extension/
www.oscprofessionals.com
[email protected] : osc_support
2) Admin:
2.1) In this product inquiry page of admin panel, we can enable the module by
entering an email address, email template and number of inquiries which
we want to display on the product page from the front end.
www.oscprofessionals.com
[email protected] : osc_support
2.1) The product inquiry information displayed in the admin page with customer email address, name, and questions.
www.oscprofessionals.com
[email protected] : osc_support
3) Front-end:
3.1) To ask questions, link is given below on the product page. See below screenshot:
www.oscprofessionals.com
[email protected] : osc_support
3.2) After clicking on Ask a Question link you will be redirected to login or register, then you will be able to ask questions.
www.oscprofessionals.com
[email protected] : osc_support
Thank you!
If you have any Queries or FeatureSuggestions, please contact us at:
http://www.oscprofessionals.com/contact-us/
Skype: osc_support
Email: [email protected]
Call Us : 09225237076
Your feedback is always welcome!
www.oscprofessionals.com