Product Certification Flow Charts - NEC Corporation of · PDF fileNEC Corporation of America -National Training Center. [email protected]. Product Certification Flow Charts. Revised

NEC Corporation of America - National Training [email protected]

Product Certification Flow ChartsRevised 04/16/2018

SV9500

SV9300

SV9100

mailto:[email protected]

TITLE: UNIVERGE SV8100 Foundation Course

Course Code: NTC3212120Length: 8 - 12 Hours Exam Fee: $39Type: Web Based

Required For Technical Support

TITLE: IP Prerequisite course with ExamType: Web Based Pre-RequisitesCourse Code: NTC1002005 Type: Web Based Exam Fee: $0

TITLE: SV8100 Hardware Pre-RequisiteType: Web Based Pre-RequisitesCourse Code: NTC3212004_v1Type: Web Based Exam Fee: $0

TITLE: UNIVERGE SV8100 Advanced SIP Trunk

Course Code: NTC3212425 Length: 4 HoursType: Web Based Exam Fee: $39

Required for Advanced Technical Support

TITLE: UNIVERGE SV8100 Advanced: CCISCourse Code: NTC3212405 Length: 6 Hours

Type: Web Based Exam Fee: $39 Required for Advanced Technical Support

TITLE: UNIVERGE SV8100 Advanced: NetLinkCourse Code: NTC3212415 Length: 6 Hours

Type: Web Based Exam Fee: $39 Required for Advanced Technical Support

TITLE: UNIVERGE SV8100 Advanced: ACD Course Code: NTC3212505 Length: 10 HoursType: Web Based Exam Fee: $39


TITLE: UNIVERGE SV8100 Advanced: HospitalityCourse Code: NTC3212520 Length: 4 HoursType: Web Based Exam Fee: $39


TITLE: UNIVERGE SV8100 Desktop Suite (R4)Course Code: NTC3212510_v2 Length: 3 HoursType: Web Based Exam Fee:$39


TITLE: UNIVERGE SV8100 IP DECT InstallationCourse Code: NTC3212401 Length: 6-8 HoursType: Web Based Exam Fee: $39


TITLE: License Manager Server (LMS) V3.5Course Code: NTC9005100 Length: 4 HoursType: Web Based Exam Fee: $39


TITLE: UNIVERGE SV8100 InMailCourse Code: NTC7742105 Length: 4 HoursType: Web Based Exam Fee: $39


TITLE: SV8100 Advanced: IVR – Appointment ReminderCourse Code: NTC7212501 Length: 4 HoursType: Web Based Exam Fee: $39


TITLE: UM8000 InstallationCourse Code: NTC3712100 Length: 6 hoursType: Web Based Exam Fee: $39


Required Pre-Requisites

Applications VoiceMail

IP and Networking

SV8100 Advanced Courses

TITLE: SV8100 Advanced: IVR – Broadcast ModuleCourse Code: NTC7212502 Length: 4 HoursType: Web Based Exam Fee: $39


Required Foundation Courses

Advanced CoursesAdvanced courses can be taken in any order.

Univerge SV8100 Certification Flow Chart

TITLE: NEC Communications Analyst 4.3Course Code: NTC6592520 Length: 4 HoursType: Web Based Exam Fee: $39


TITLE: SV8300 Foundation Web Based Course Course Code: NTC3312115. Length: 6-8 Hours Type: Web Based Exam Fee: $39 Required for Technical Support

TITLE: IP Prerequisite course with ExamType: Web Based Course Code: NTC1002005 Type: Web Based Exam Fee: $0

TITLE: SV8300 Advanced Peer to Peer CCISCourse Code: NTC3312400 Type: Web BasedExam Fee: $39 Length: 6-8 Hours


TITLE: SV8300 Advanced Remote UnitCourse Code: NTC3312410 Type: Web BasedExam Fee: $39 Length: 6-8 Hours


TITLE: SV8300 Advanced 3rd Party SIP StationCourse Code: NTC3312420 Type: Web BasedExam Fee: $39 Length: 6-8 Hours


TITLE: SV8300 Advanced T1 CCISCourse Code: NTC3312430 Type: Web BasedExam Fee: $39 Length: 6-8 Hours


TITLE: SV8300 Advanced SIP TrunkingCourse Code: NTC3312440 Type: Web BasedExam Fee: $39 Length: 2-4 Hours


TITLE: SV8300 Wireless for PSIII HandsetCourse Code: NTC3312450 Type: Web BasedExam Fee: $39 Length: 6-8 Hours



Required Pre-Requisites

Required Foundation Courses

TITLE: License Manager Server (LMS) V3.5Course Code: NTC9005100 Length: 4 Hours Type: Web Based Exam Fee: $39 Required for Technical Support



TITLE: NEC Communications Analyst 4.3 Course Code: NTC6592520 Type: Web BasedExam Fee: $39 Length: 4 -6 Hours




Title: License Manager Client R4.0 InstallationCourse Code: NTC7572100Course Length: 4 Hours Exam Fee: $39Required for Technical Support

TITLE: Univerge SV8500 S6 Upgrade

Course Code: NTC3412210 Length: 1 HourType: Web Based Exam Fee: $39 Required for Technical Support

Title: SV8500 Foundation – Live Classroom*Course Code: NTCXXXX3410100 * - SV8500 I & M Course Length: 10 Days Type: Live Instructor Led Classroom Training Exam Fee: $2750Required for Technical Support

Title: License Manager Client R4.0 InstallationCourse Code: NTC7572100Course Length: 4 Hours Exam Fee: $39


Title: UNIVERGE SV9500/SV8500 Media Gateway -Session Initiation Protocol (MG-SIP) 2018 Certification CourseCourse Code: NTC3422200 Length: 4-6 HoursType: Web Based Exam Fee: $39


Title/Course Code: IP Prerequisite with Exam – NTC1002005Title/Course Code: – LEN Numbering – NTC3412001P1Title/Course Code: Binary to Hex Conversion – NTC3412001P2

TITLE: SV8500 Installation and Maintenance Online Certification Course

Course Code: NTC3412100 Length: 8-12 HoursType: Web Based Exam Fee: $39 Required for Technical Support

OR

Note:Where Course Numbers are listed as NTCXXXX3410100, the XXXX represents the quarter and year.Example: NTC0313 – 03=Third quarter (July, Aug, Sept) 13=year

Advanced Certifications

Title: UNIVERGE SV8500 Advanced HospitalityCourse Code: NTC3412220Course Length: 4 Hours Exam Fee: $39


Title: License Manager Server (LMS) V3.5Course Code: NTC9005100Course Length: 3 Hours Exam Fee: $39


Title: UNIVERGE SV8500 Advanced TDM and P2P CCISCourse Code: NTC3412300Course Length: 4 Hours Exam Fee: $39


Title: UNIVERGE SV8500 Advanced TDM and P2P FCCSCourse Code: NTC3412430Course Length: 4 Hours Exam Fee: $39




TITLE: IP Prerequisite course with ExamType: Web Based Course Code: NTC1002005 Type: Web Based Exam Fee: $0

Required Pre-Requisites for:

Live Foundation Class (must be completed prior to attending class)

Required Foundation Courses:

Title: UNIVERGE SV8500 IP Gateway (IPG)Course Code: NTC3412410Course Length: 2 Hours Exam Fee: $0Non-Certification Course

Online Foundation Course

Title: UNIVERGE SV8500 SIP Signaling Gateway (SSG)Course Code: NTC3412420Course Length: 3 Hours Exam Fee: $0Non-Certification Course




Please Note:Additional SV9100 Advanced courses are in development. We will announce their release as they become available.

TITLE: UNIVERGE SV9100 Advanced NetLink



IP and Networking

SV9100 Advanced CoursesSV9100



TITLE: UNIVERGE SV9100 InMailCourse Code: NTC7742110 Length: 4 HoursType: Web Based Exam Fee: $39

Required for Advanced Technical Support(Please note this course is only for technicians who have already completed the SV9100 Migration course)

Voicemail

TITLE: UNIVERGE SV9100 Foundation CourseCourse Code: NTC3222120Length: 8 - 12 Hours Exam Fee: $39Type: Web BasedCertifications: SV9100 Foundation AND SV9100 InMail



Required SV9100 Foundation Certification Pre-Requisite:

ApplicationsTITLE: UC Suite for the SV9100 Certification





TITLE: UNIVERGE SV9100 Advanced SIP Trunking



Title: IPVSR Installation and ConfigurationCourse Code: NTC7312500Course Length: 4 Hours Exam Fee: $0Non-Certification Course

TITLE: NEC Meeting Center (NMC) - XMP 2017Course Code: NTC4824101 Length: 6-8 HoursType: Web Based Exam Fee: $39



TITLE: UNIVERGE SV9300 Foundation Certification CourseCourse Code: NTC3322115 Length: 4 Hours Type: Web Based Exam Fee: $39

Required for Technical Support

Required Pre-Requisite:

Required Foundation Certification Course:

Please Note:Additional SV9300 Foundation and Advanced

courses are in development. We will announce their release as they become available. Until

further notice, NTAC will support SV8300 certified technicians on the SV9300.

Title: License Manager Client R4.0 InstallationCourse Code: NTC7572100Course Length: 2 Hours Exam Fee: $39Required for Technical Support

SV9300







Title: IPVSR Installation and ConfigurationCourse Code: NTC7312500Course Length: 4 Hours Exam Fee: $0Non-Certification Course

TITLE: NEC Meeting Center (NMC) - XMP 2017Course Code: NTC4824101 Length: 6-8 HoursType: Web Based Exam Fee: $39

Required for Advanced Technical1101473 Support


Title: UNIVERGE SV9500 Installation and Configuration

Course Code: NTC3420100 Length: 10 Days Type: Live Instructor Led Classroom Training Class Fee: $3000Required for Technical Support

Title/Course Code: IP Prerequisite with Exam – NTC1002005Title/Course Code: – UNIVERGE SV9500 Line Equipment Numbering –NTC3426000Title/Course Code: UNIVERGE SV9500 Binary to Hex Conversion –NTC3426001

Live Foundation Class (must be completed prior to attending class)

Required Foundation Courses:

Title/Course Code: IP Prerequisite with Exam – NTC1002005

Online Foundation Class

TITLE: UNIVERGE SV9500 Installation and Configuration Appliance Model

Course Code: NTC3422100 Length: 8-12 HoursType: Web Based Exam Fee: $39 Required for Technical Support

SV9500 Advanced CoursesTITLE: UNIVERGE SV9500 Prepackaged Server Configuration Certification CourseCourse Code: NTC3422710 Length: 4-6 HoursType: Web Based Exam Fee: $39


TITLE: UNIVERGE SV9500 Prepackaged Server Configuration - UM8700/UCE Server Course Code: NTC3422720 00 Length: 4-6 HoursType: Web Based Exam Fee: $0

(Non Certification)Title: License Manager Client R4.0 InstallationCourse Code: NTC7572100 Length: 2 HoursType: Web Based Exam Fee: $39


Title: UNIVERGE SV9500 Advanced HospitalityCourse Code: NTC3422220 Length: 4 HoursType: Web Based Exam Fee: $39


Title: SV9500 Advanced Networking TDM CCIS & P2P CCISCourse Code: NTC3422300 Length: 2-3 HoursType: Web Based Exam Fee: $39


Title: UNIVERGE SV9500 Networking: TDM & P2P FusionCourse Code: NTC3422430 Length: 2-3 HoursType: Web Based Exam Fee: $39




Title: UNIVERGE SV9500 IP Gateway (IPG)Course Code: NTC3422410 Length: 2 HoursType: Web Based Exam Fee: $0

(Non Certification)OR

Title: IPVSR Installation and ConfigurationCourse Code: NTC7312500 Length: 4 HoursType: Web Based Exam Fee: $0

Non-Certification Course

Title: UNIVERGE SV9500 SIP Signaling Gateway (SSG)Course Code: NTC3422420 Length: 3 Hours Type: Web Based Exam Fee: $0

(Non-Certification)

Title: UNIVERGE SV9500 UMGi Installation & Config. Course Code: NTC3422240 Length: 8 HoursType: Web Based Exam Fee: $39


Title: UNIVERGE SV9500/SV8500 Media Gateway -Session Initiation Protocol (MG-SIP) 2018 Certification CourseCourse Code: NTC3422200 Length: 4-6 HoursType: Web Based Exam Fee: $39


UNIVERGE 3C

Univerge 3C Installation and Configuration Certification Course R8.5Course Code: NTC4812110Exam Fee: $39Course Type: Web BasedCourse Length: 12-16 Hours

Required for Technical Support NEC Meeting Center (NMC) - XMP 2017Course Code: NTC4824101 Exam Fee: $39Course Type: Web Based Course Length: 12-16 Hours

Univerge 3C Installation and ConfigurationCourse Code: NTC4810100Exam Fee: $799Course Type: LiveCourse Length: 5 Days


OR

Suggested Prerequisites for live or online courses:

Microsoft Windows Server and Active Directory Domain Services proficiencyFollowing Microsoft Certifications or Equivalent:Microsoft Technology Associate (MTA)Microsoft Certified Solution Associate (MCSA)Microsoft Certified Solutions Expert (MCSE)See http://www.microsoft.com/learning/

U3C Advanced Misc. CoursesUniverge 3C Collaboration Integration and AdministrationCourse Code: NTC4822500 Exam Fee: $39Course Type: Web Based Course Length: 6 Hours



http://www.microsoft.com/learning/

NEC Business ConneCT (BCT)

NEC Business Connect (BCT) 9.X Installation and ConfigurationCourse Code: NTC6834103 Exam Fee: $39Course Type: Web Based Course Length: 8-10 Hours


Pre-requisite Requirement: UNIVERGE SV8300 or UNIVERGE SV9300 or UNIVERGE 3C Certification

NEC Business Connect (BCT) 9.X Basic Contact CenterCourse Code: NTC6834203 Exam Fee: $39Course Type: Web Based Course Length: 6 Hours


NEC Business Connect (BCT) 9.X Advanced Contact CenterCourse Code: NTC6834503 Exam Fee: $39Course Type: Web Based Course Length: 6 Hours


NEC Business Connect (BCT) 9.X SupervisorCourse Code: NTC6834703 Exam Fee: 0Course Type: Web Based Course Length: 4 Hours

(Non Certification)

NEC Business Connect (BCT) 9.X OperatorCourse Code: NTC6834803 Exam Fee: 0Course Type: Web Based Course Length: 4 Hours

(Non Certification)

NEC Business Connect (BCT) 9.X AgentCourse Code: NTC6834903 Exam Fee: 0Course Type: Web Based Course Length: 4 Hours

(Non Certification)

UNIVERGE Business ConneCT (BCT) 9.X Employee Course for the UNIVERGE SV9300Course Code: NTC6834600 Exam Fee: 0Course Type: Web Based Course Length: 4 Hours

(Non Certification)

Pre-requisite Requirement: UNIVERGE SV8300 OR SV8500 OR SV9300 OR SV9500 Foundation Certification

(Only one foundation certification required)

NEC CallCenter Application Certification Flow Chart

Title: UCE ACD (CallCenterWorX/CCWX) 6.X Installation and Configuration

Course Code: NTC7512505Course Length: 12 HoursExam Fee: $39


Title: QueWorX 8.X Installation and Configuration Certification

Course Code: NTC7562511Course Length: 4 HoursExam Fee: $39Please note: CallCenterWorX is the required pre-requisite for QueWorX


Title: Global Navigator 10.X (GNAV) Installation and Configuration Certification

Course Code: NTC7512531Course Length: 12 HoursExam Fee: $39Please note: CallCenterWorX is the required pre-requisite for Global Navigator


Pre-requisite Requirement: UNIVERGE 3C OR SV8300 OR SV8500 OR SV9300 OR SV9500 Foundation Certification


UCE Platform Training(OWX5000 / UC700 / UA5200)

Web Based Training:

* UCE Platform (OW5000) 2016 Installation & Configuration Certification Course NTC7532501Exam Fee: $39Course Length 6 to 8 hours

* UCE Attendant 2016 (UNIVERGE UA5200) Installation & Configuration Certification Course - NTC7532521Exam Fee: $39Course Length: 6 hours

* UCE Desktop (UC700) 2016 Installation and Configuration Certification Course- NTC7532511Exam Fee: $39Course Length: 6 hours

*UCE Mobility (MC550) 2016 Installation and Configuration Certification Course - NTC5632501Exam Fee: $39Course Length: 4 to 5 hours

UCE Agent View – NTC7535300 (non-certification)Exam Fee: $0Curse Length: 2 hours

*UNIVERGE SV8100 Foundation Pre-requisite qualifies for UCE Mobility as well.

Unless indicated, these courses are required to receive technical support.

UCE Application Certification Flow Chart

Pre-requisite Requirement: UNIVERGE 3C OR SV8100 OR SV8300 OR SV8500 OR SV9100 OR SV9300 OR SV9500 Certification

(Technician must possess the correct VM foundation product certification for technical support)UM8700 VoiceMail Product Training

*UM8700 R8.7 Administration and Advanced Administration Certification CourseCourse Code: NTC7774103Exam Fee: $39 Course Length: 16 Hours

*UM8700 R8.7 Core Technical Certification CourseCourse Code: NTC7774232Exam Fee: $39 Course Length: 24 Hours

*UNIVERGE UM8700 R8.7 Web Applications Certification CourseCourse Code: NTC7774221Exam Fee: $39 Course Length: 1 Hour

*UNIVERGE UM8700 R8.7 Availability Certification CourseCourse Code: NTC7774211Exam Fee: $39 Course Length: 8 hours

*UM8700 R8.7 Unified Messaging Certification CourseCourse Code: NTC7774122Exam Fee: $39 Course Length: 16 Hours

*UM8700 Digital NetworkingCourse Code: NTC7774110Exam Fee: $39 Course Length: 8 Hours

*Required for Technical Support

UM8700 R8.7 TeamQ (Non Certification)Course Code: NTC7774241Exam Fee: $0 Course Length: 8 hours

Understanding Call Routing in UNIVERGE UM8700 8.6 (Non Certification)Course Code: NTC7774250Exam Fee: $0 Course Length: 3 Hours

UM8700 NotifyExpress (Non Certification)Course Code: NTC7774160Exam Fee: $0 Course Length: 1 Hour

UM8700 UCConnect (Non Certification)Course Code: NTC7774180Exam Fee: $0 Course Length: 1 Hours

VoiceMail Certification Flow Chart

VoiceMail Product Training*UNIVERGE UM4730 R11.8 Administration Certification Course (OLT)Course Code: NTC7734111Exam Fee: $39Course Length: 8 hours

* UNIVERGE UM4730 R11.8 Core Technologies Certification Course(OLT)Course Code: NTC7734121Exam Fee: $39Course Length: 8 hours

*UM8000 Installation (OLT)Course Code: NTC3712100Exam Fee: $39Course Length: 6 hours

*SV8100 VM8000 InMail (OLT)Course Code: NTC7742105Exam Fee: $39Course Length: 4 Hours


UM8500 & AD64 to UM8700 Migration(Non Certification)Course Code: NTC7774190Exam Fee: $0Course Length: 3 Hours

Pre-requisite Requirement: UNIVERGE 3C OR SV8100 OR SV8300 OR SV8500 OR SV9100 OR SV9300 OR SV9500 Foundation Certification


WLAN Certification Flow Chart

Wireless LAN Technology Training

IP Ready Check Online TrainingCourse Code: NTC1006140Exam Fee: $0Course Length: 4 hours

*Wireless LAN MH240 Online TrainingCourse Code: NTC5622800Exam Fee: $39Course Length: 4 to 5 hours

Varaha uMobility: Fixed Mobile ConvergenceCourse Code: NTC5632800Exam Fee: $0Course Length: 4 to 5 hours


IP Ready Check and Varaha Mobility are applicable to UNIVERGE 3C, MH240 is not.

TITLE: DSX Accreditation CourseCourse Code: NTC8912100 Length: 4 Hours Type: Web Based Exam Fee: $0

TITLE: DSX Version 3 - Update AccreditationCourse Code: NTC8912103 Type: Web BasedExam Fee: $0 Length: 1 Hour

DSX, SL1100 and SL2100 Accreditation Flow Charts

Required DSX Foundation Course


DSX Advanced Courses

TITLE: SL1100 Accreditation Training CourseCourse Code: NTC8940000 Length: 2-3 Hours Type: Web Based Exam Fee: $0

Required SL1100 Foundation Course

Required SL2100 Foundation Course

TITLE: SL2100 3-Day Live Training CourseCourse Code: NTC8942100 Length: 3 Days Type: Live Instructor Led Classroom TrainingClass Fee: $500

TITLE: SL2100 Accreditation Training CourseCourse Code: NTC8941000 Length: 3-4 Hours Type: Web Based Exam Fee: $0

Documents

Product Certification Flow Charts - NEC Corporation of · PDF fileNEC Corporation of America -National Training Center. [email protected]. Product Certification Flow Charts. Revised