PROCESS | TECHNOLOGY | MANAGEMENT

Introduction to InterGlobe Technologies

Our Success DNA

InterGlobe Aviation - ‘IndiGo’ India’s largest & fastest growing airline

InterGlobe Technology Quotient - Distributor for Galileo & Worldspan GDSs in India & Sri Lanka

InterGlobe Education - JV with CAE Simulation Training Private Limited to set up the largest advanced pilot training facility in India

InterGlobe Air Transport - Largest airline management company in India

InterGlobe Hotels - JV with Accor to build ‘Ibis’ hotels and to manage Accor brands in S. Asia

Lineage

Part of India’s largest travel business group ‘InterGlobe Enterprises’ with experience of over 25 years in building and representing global travel brands

• Services across 5 continents in 20 international languages

• ISO 27001:2013, ISAE 3402 (SOX)• CMMI-DEV Level 5 and CMMI-SVC Level 3• ISO 9001:2008, PCI DSS 3.2, COPC 5.2

• 10,000+ travel & technology experts across 20 nationalities

• 50 Best Places to Work in India - 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008 - Great Place To Work Institute, India

• 60+ active clients across Airlines, TMCs, OTAs, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental & Logistics.

• Top 25 Great Workplaces in Asia 2016 - Great Place To Work Institute, USA

• Aon Best Employer India-2017

• Business Process Outsourcing• Technology Services• Travel Solution Frameworks

• Expertise on 6 GDS across 30+ travel processes & 100+ travel technologies

Domain Expertise

Solutions & Services

VastExperience

Industry Awards

Global Presence

Quality & Metrics Focus

Talent Pool

Imagine all travel process and technologies working like a dream and all travel experiences personalized.

InterGlobe Technologies (IGT) is committed to enable better travel by delivering highly differentiated customer experience, enhanced business process management and domain driven technology management across the entire spectrum of the travel, transportation and hospitality domain.

With 100% focus on travel domain, IGT provides services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics.

Offerings

Experience from working with Industry Leaders

Managing highly differentiated customer experience of

Top 3 AirlinesProviding domain driven technology capabilities to

2 of Top 10 Travel Technology Companies

Providing enhanced business process management to

3 of Top 5 OTAs, TMCsImproving customer service & E-SAT of

2 of Top 5 Cruises

Improving technology landscape of

4 of Top 10 Hotel Chains

IGT utilizes its more than 19 years of experience to provide and develop innovative solutions such as travel big data analytics, social media management, baggage helpdesk and crew scheduling for the continuously changing travel industry.

Experience across 30+ travel processes & 100+ travel technologies

iQD - Queue ManagementBaggage ClaimAirline Cost ManagementIn-flight POS

TRAVEL SOLUTION FRAMEWORKS

BUSINESS PROCESS OUTSOURCING

Customer Service Sales Baggage Helpdesk Content Management Queues Loyalty Management

Ticketing & Fulfillment Rate Desk Crew Scheduling IRROPS Fare FilingSocial Media

TECHNOLOGY SERVICES

Application ServicesAnalyticsArchitecture Consulting Ecommerce Product Implementations

TPF Core ApplicationsTestingMobility

Americas | Europe | Africa | Middle East | Asia Pacific

InterGlobe TechnologiesEchelon Building, Plot No-49, Sector-32, Gurgaon 122001Haryana, INDIA

E.: mktg@interglobetechnologies.com W.: www.interglobetechnologies.com

Visit us at

Global Headquarters

Bogota Kuala Lumpur (2)

State-of-the-art-facilities

Nearly 300,000 sq. feet total space | 24x7 operations | 1:1 redundancy on data and voice | 100% redundancy on power infrastructure | 300+ seats training capacity | Secure delivery facilities with electronic & physical security | Point–to-point lease lines to international sites

With delivery centers and operational presence across key markets worldwide, we offer services through offshore and onshore delivery models.

Global Presence