Process Map Detailed Template

7/27/2019 Process Map Detailed Template

1/18

KPIVs (Xs) C/U

X1

X2

X3

X4X5

X6

X7

X8

X9

X10

X11


2/18

Process Map(Top Level)

Process KPOVs (Ys)

Y1

Y2

Y3

Y4Y5

Y6


3/18

Step KPIVs (Xs) C/U

1

x1 Computer C

x2 Telephone C

x3 printer Cx4 personnel C

x5 booklet C

x6 customer U

x7 Internet connection C

x8 receipt of order C

x9 checklist C

x10 Electricity C

2

x1 Order receipt C

x2 ingredients C

x3 cooking utensils C

x4 Gas connection C

x5 raw materials C

x6 electicity U

x7 Staff C

x8 Chef C

x9 copy of generated bill s C

X10 oven C

X11 Pizza Packing case C


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X12 Petrol expense for deli c

x13 Dye for size measurem u

x14 weight measurement mu

x15 managing multiple ordeu

3

x1 assigning to delivery boC

x2 carry bag(Insulated) C

x3 delivery boy C

x4 cooked pizza and otherC

x5 Delivery vehicles C

x6 Address and other cont C

x7 Generated bill C

x8 Safety Equipments C

x9 Rain Coat C

x10 Communication Device C

X11 Cash Change C

4

x1 delivery boy C

x2 vehicle C

x3 customer U

x4 customer contact detail C

x5 pizza delivery boy C

x6 Receiving of cash Cx7 Cash Change c

x8 Communication Device c

x9 Feedback Booklet c

x10 Behaviour Of delivery c


5/18

Process Map(Detailed)

Process KPOVs (Ys)

Receipt of order

Waiter y1

order copy y2

customer complaint book y3communication to kitchen y4

Bill generation y5

Electricity Report y6

y7

cooked pizza y1

Pizza case y2additional items to be suppli y3

carry bag y4

communication to delivery b y5Processing the

order & assigning


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delivery boy y6generated bill to delivery boy y7

y8

y9

y10

Customers y1

feedback booklet y2

complaint booklet y3

bill to customer y4

Free Stuff y5

Info about Special offers y6

Behaviour Of delivery Boy y7

Pizza shop y1

system login y2

communication to shop man y3

submission of cash to mana y4

Feedback by customer y5

Returned stuff(chilly flakes a Y6Vehicle used for delivery y7

communication device y8

Safety Gear y9

Parcel pickup andtravel for delivery

Deliver to customer

& reporting back


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Inputs

Suppliers


8/18

SIPOC Diagram

Outputs

Process Customers


9/18

KPIVs (Xs) C/U

X1 Heredity U

X2 Diet C

X3 Smoking C

X4 Exercise CX5 Meditation C

X6 Yoga C

X7 Alcohol C

X8 Age U

X9

X10

Step KPIVs (Xs) C/U

x1 Exercise regularity (%) C

x2 Meditation time C

x3 Diet C

x4 Smoking (Cig/day) C

x5 Alcohol consumption C

x6 Heredity U

x7 Agex8

x9

x10

x1 Diet C

Heartfitness


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2

x2 Exercise

x3 Heredity

x4

x5

x6x7

x8

x9

x10


11/18

Process KPOVs (Ys)

Maintaining Fitness

Life expectancy Y1

Available work days Y2

Process KPOVs (Ys)

BP Control

Blood Pressure y1

LDL y2

HDL y3

Weight y1


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Weight control

y2

y3


13/18

KPIVs (Xs) C/U

X1 Type of paint gun C

X2 Type of Paint C

X3 Surface cleanliness C

X4 Paint viscosity CX5 Distance of gun C

X6 Time of Painting C

X7 Painter skill C

X8 Drying Oven temperature C

X9 Drying Time C

X10 Ambient temperature U


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15/18

Painting Process

Process KPOVs (Ys)

Painting

Coating thickness T Y1

Gloss G Y2

Adhession Y3


16/18


17/18

KPIVs (Xs) C/U

X1 Cooking Method C

X2 Heating Method C

X3 Amount of Water C

X4 Atmospheric Temperature UX5 Atmospheric Humidity U

X6 Altitude U

X7

X8

X9

X10

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18/18

Process Map(Top Level)

Process KPOVs (Ys)

Rice Cooking Cooking Time Y1Nutrition Value Y2

Taste Y3

Documents

Process Map Detailed Template