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8/12/2019 Process Document Ver 3
1/5
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Process for getting all SMS formats
Send RAIL to 5676714:
Response:
For Normal ticket booking format send , for Tatkal booking format send
to 5676714 from your registered mobile no.
Process for getting SMS format for normal train ticket booking
The user needs to send SMS to 5676714 as per the following format (without double quotes):
START IRCTC_USER_ID
This will also authentic the user id which is needed for the first time only.
SMS response for the above example will be:
Send booking SMS to 5676714 as:BOOK
FrmStnCode,ToStnCode,DDMMYY,TrnNo,Class,PsngrName1,Age1,M/F,PsngrName2,Age2,M/F,PsngrName3,Age3,M/F,PsngrName4,Age4,M/F
Process for getting User Authenticated
In case the user has not authenticated his/her user_id and sent the Booking SMS directly, then the
user would get the following response:
Sorry, We rcvd Error: Only registered, authorized IRCTC users can use this system. To authorize, plz
send SET IRCTC_User_ID to 5676714 from your registered mobile no.
The user then needs to send SMS to 5676714 as per the following format (without double quotes) from
his/her registered mobile number:
SET
Response:
Thank You! We have rcvd the Message: User Successfully Authenticated. Now start using BOOK for
booking train tickets
8/12/2019 Process Document Ver 3
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Process for getting station code
The user needs to send SMS to 5676714 as per the following format (without double quotes):
STATION
User has to type atleast first 3 characters of the station name in order to get a response
For example:
Station mumb
SMS response for the above example will be:
Station Enquiry details are MUMBAI CENTRAL(BCT),MUMBAI CST (CSTM)
Process for getting train numbers
In order to get the details of trains between two stations on a given date of journey, the user needs to
send SMS to 5676714 as per the following format (without double quotes) , where DDMMYY is the
date of journey:
TRAIN FmStnCode,ToStnCode,DDMMYY
For example:
Train NDLS,BCT,310113
SMS response for the above example will be:
Enquiry details are (TrainNo,TrainName,DepTime):(12138,PUNJAB MAIL,05:20),(12904,GOLDN
TEMPLE ML,07:40),(12215,DEE BDTS G RATH,09:20),(12618,MNGLA LKSDP
EXP,09:20),(19024,FZR BCT JANTA,13:05)
8/12/2019 Process Document Ver 3
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Steps for booking train tickets through SMS
Step 1 For booking a ticket
Booking normal ticket, user needs to send SMS to 5676714 as per the following format (without double
quotes):
BOOK
FrmStnCode,ToStnCode,DDMMYY,TrnNo,Class,PsngrName1,Age1,M/F,PsngrName2,Age2,M/F,Psngr
Name3,Age3,M/F,PsngrName4,Age4,M/F
For example:
BOOK NDLS,ALD,280313,12418,SL,varun,23,m,ezaz,23,m,priyanka,24,f,sukhbir,25,m
SMS response for the above example will be:
Availability details are TxnID: 92224487261426141055, Fare:277 (Incl.ISC:Rs10,ASC:Rs10,PG:Rs10)
Avail: AVAILABLE-0529. Please send SMS PAY 92224487261426141055,IMPS/MPAY to 5676714 to
book ticket.
Step 2 For booking a ticket
To proceed for booking the ticket, user needs to make payment by sending SMS to 5676714 as per the
following format (without double quotes):
PAY TransactionID, or
The user can pay either through IMPS or through mWallet
For example:
PAY 92224487261426141055,MPAY
SMS response for the above example will be:
Booking successful. PNR: 5612345567, TRAIN: 12418, DOJ: 28/03/2013 Dep.Time: 22:30 NDLS to
ALD, VARUN Confirm S6 0035, EZAZ Confirm S6 0036, PRIYANKA Confirm S6 0037, SUKHBIR
Confirm S6 0038
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Steps for Cancellation of train ticket through SMS
Step 1 For cancelling a ticket
To partial/full cancellation, the user needs to send an SMS to 5676714 as per following format
CANCEL PNR_no.,PsngrSr.Nos.
The user needs to type PNR no. followed by serial no. of the passenger whose ticket needs to be
cancelled. Not mentioning any serial number would mean full cancellation of the ticket.
For example
CANCEL 5612345567,2,4
SMS response for the above example will be:
Cancelling EZAZ,SUKHBIR. Please send SMS YES 5612345567,2,4 to 5676714
Step 2 For cancelling a ticket
To confirm the cancellation, the user needs to send SMS to 5676714 as per the following format
(without double quotes):
YES 5612345567,2,4
SMS response for the above example will be:
Your Ticket is successfully cancelled. Refund Amt:xxx.xx. You shall receive the refund in your a/c
within next 3-4 working days.
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Process for getting PNR status of a booked train ticket
The user needs to send SMS to 5676714 as per the following format (without double quotes):
PNR PNR_No.
For example:
PNR 5612345567
SMS response for the above example will be:
Ticket booking details are PNR: 5612345567, TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD, Psngr1
Confirm S6 0035, Psngr2 Confirm S6 0036, Psngr3 Confirm S6 0037, Psngr4 Confirm S6 0038
Process for getting any help required for booking the ticket
Send HELP to 5676714:
Response:
Send STATION for station code. Send TRAIN for
train between stations. Send CALL for call back from us. Send PNR for PNR status