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PROBLEM MANAGEMENT &SOLUTION FOCUSED THERAPY
PROBLEM MANAGEMENT &SOLUTION FOCUSED THERAPY
WEEK NINEWEEK NINE
PROBLEM SOLVING BASICS
PROBLEM SOLVING BASICS Not always necessary!
Don’t rush
Check Perceptions
Let them choose, Ask open-ended questions
Focus on the present and be concrete through feelings and actions
SUMMARIZE what you’ve heard
Not always necessary!
Don’t rush
Check Perceptions
Let them choose, Ask open-ended questions
Focus on the present and be concrete through feelings and actions
SUMMARIZE what you’ve heard
1. Identify the Problem1. Identify the Problem
2. Clarify the Goal
3. Brainstorm Options 4. Evaluate Options
5. Choose & Make a Plan
6. Follow Up
A 6-Step Method For Problem ManagementA 6-Step Method For Problem Management
STEP 1: IDENTIFY THE PROBLEMSTEP 1: IDENTIFY THE PROBLEM
Correct perceptions? Correct perceptions?
More than one issue?
Facts and Feelings?
STEP 2: CLARIFYING THE GOAL
STEP 2: CLARIFYING THE GOAL
THE MIRACLE QUESTION
EXCEPTION FINDING QUESTION
SCALING QUESTIONS
THE MIRACLE QUESTION
EXCEPTION FINDING QUESTION
SCALING QUESTIONS
STEP 2: CLARIFYING THE GOALSTEP 2: CLARIFYING THE GOAL
“Imagine you go to sleep and in the night a miracle happens and the problem we’ve been talking about is solved. But since you’re asleep you don’t know this yet. What will be different tomorrow that will let you know the miracle has happened?”
Or: “Ideally, how would things turn out?”
Don’t accept the absence of the problem, but the presence of a new behavior!
“Imagine you go to sleep and in the night a miracle happens and the problem we’ve been talking about is solved. But since you’re asleep you don’t know this yet. What will be different tomorrow that will let you know the miracle has happened?”
Or: “Ideally, how would things turn out?”
Don’t accept the absence of the problem, but the presence of a new behavior!
THE MIRACLE QUESTION
STEP 2: CLARIFYING THE GOALSTEP 2: CLARIFYING THE GOAL
Are there times when this problem doesn’t occur (or is less severe)?
Are there times when things work well?
Follow up with How do you get that to happen? How does it make your day go differently when _____?
See page 61-62 in your EARS handbook!
Are there times when this problem doesn’t occur (or is less severe)?
Are there times when things work well?
Follow up with How do you get that to happen? How does it make your day go differently when _____?
See page 61-62 in your EARS handbook!
EXCEPTION FINDING QUESTION
STEP 2: CLARIFYING THE GOALSTEP 2: CLARIFYING THE GOAL
“On a scale of 1 to 10, where 10 is all the of these problems are solved (the miracle) and one is the worst you’ve ever been, where are you today?”
If IG answers miracle question: “I would have won the lottery” you can use this as “10” and scale from there. That way realistic problem solving can still occur.
“On a scale of 1 to 10, where 10 is all the of these problems are solved (the miracle) and one is the worst you’ve ever been, where are you today?”
If IG answers miracle question: “I would have won the lottery” you can use this as “10” and scale from there. That way realistic problem solving can still occur.
SCALING QUESTIONS
STEP 3: BRAINSTORM ALTERNATIVES
STEP 3: BRAINSTORM ALTERNATIVES
Exception finding question is a good transition to this step. When has this happened before? What did you do then?
What have you thought of doing? What else? NOT: “Have you thought of ____?”
Exception finding question is a good transition to this step. When has this happened before? What did you do then?
What have you thought of doing? What else? NOT: “Have you thought of ____?”
STEP 4: EXAMINE & EVALUATE ALTERNATIVES
STEP 4: EXAMINE & EVALUATE ALTERNATIVES
What are the advantages and disadvantages of each possible solution?
What will help or hinder you? How?
What’s the worst that could happen if…
What are the advantages and disadvantages of each possible solution?
What will help or hinder you? How?
What’s the worst that could happen if…
After evaluating alternatives, the IG might be ready to choose one Which do you think you can and will do? If you can’t decide, what’s stopping you?
After evaluating alternatives, the IG might be ready to choose one Which do you think you can and will do? If you can’t decide, what’s stopping you?
STEP 5: CHOOSE & MAKE A PLANChoosing
STEP 5: CHOOSE & MAKE A PLANChoosing
STEP 5: CHOOSE AND MAKE A PLANMaking a Plan
STEP 5: CHOOSE AND MAKE A PLANMaking a Plan
Allow IG to plan a course of action to reach goal.
What specifically will you do next?
How will you do it?
When?
Allow IG to plan a course of action to reach goal.
What specifically will you do next?
How will you do it?
When?
CAT PLANNINGCAT PLANNING
STEP 6: REACT & EVALUATESTEP 6: REACT & EVALUATE
You may ask: How will you know you have succeeded?
What will you do if _____ happens? (if you don’t succeed)
What supports do you have available?
You may ask: How will you know you have succeeded?
What will you do if _____ happens? (if you don’t succeed)
What supports do you have available?
IF YOU DISAGREE WITH THE SOLUTION
IF YOU DISAGREE WITH THE SOLUTION
It’s their solution and problem, but if they make a decision that you really feel is not good or productive you can:
Fnd out their goals and ask them “how does that relate to your goal?”
Explore the consequences of their decisions
It’s their solution and problem, but if they make a decision that you really feel is not good or productive you can:
Fnd out their goals and ask them “how does that relate to your goal?”
Explore the consequences of their decisions
