Embed Size (px)
Citation preview
Private Industry Need + Government Mandate + Consultant Expertise=Integrated Talent Development Program
Review Session Learning Objectives
• Discover how the FBPTA (the what?) competency model and other federal resources becomes the foundation for an integrated talent management system
• Understand how the IFMA core competencies and FBPTA aligned IFMA credentials fit in the FM roles in your organization
• Understand how the consultancy role can be maximized on an “unchartered water project”
• Learn how to utilize user friendly assessment tools, including FMI, to create your team’s Individual Development Plan (IDP) based on documented competency needs
• See how all of this was incorporated into the creation of an Apprenticeship Program
• Get new tips on how to “sell” your training program
Meet Our Presenter(s):
Maureen K. Roskoski, SFP,LEED AP O+M
Senior ProfessionalFacility Engineering Associates
Brian Gilligan, PENational Program
Manager, GSA
Teena Shouse, CFM, IFMA Fellow Vice President
Facility Engineering Associates
Todd BennettDirector, TFM Operations
SourceAmerica
Introduction
• How do you determine your existing training needs? • Is your current program based on budget or needs?• How do you know what competencies are needed for
your team to be successful?• How do you determine if required competencies are
being met now?• How do you develop a training program to bridge the
gap once identified?
Federal Buildings Personnel Training Act• FBPTA Became law in 2010
• U.S. Federal Government is the largest property owner in the world – 500,000 facilities worldwide
• FBPTA requires individuals managing federal properties to have necessary “core competencies” to do the job
• Government set out to identify those skills
Requirements of the FBPTA• Core Competencies for Federal buildings Personnel
• Recommended Curriculum and Continuing Education
• Annual updates to Competencies and Curriculum
• Compliance by all Federal buildings personnel
• Method for contractor compliance
7
“…core competencies …relating to building operations and maintenance, energy
management, sustainability, water efficiency, safety (including electrical safety) and
building performance measures.”
Why? It Saves Money$2 Billion in potential operational savings from an educated Federal FM Workforce
Source: General Services Administration (GSA) Estimates based on the Pacific Northwest National Laboratory Study “Assessing the Potential for a FEMP Operations and Maintenance (O&M) Program to Improve Energy Efficiency”, 2002
Value of Competency Modeling
• Department of Labor Building Blocks Model
• Competency Model Clearinghouse & Career One Stop Programs
• Advanced Commercial Building Competency Model - Penn State Consortium for Building Energy Innovation
http://www.careeronestop.org/CompetencyModel/competency-models/
Competency Based Training & Education
Items to consider• Professional development paths• Focus on High Priority competencies• Use FBPTA to evaluate existing agency
approaches• The new FMI web tool can accelerate FM
and how it can help federal and non-federal employees match industry training and credentials to FBPTA competencies
12
High-Priority Performances - 2014
CompAreas(12)
CompAreas(12)
CompAreas(12)
Red Text
CoreCompetencies
(43)
Significant "Federally-Specific" content
High-priority/high-value, impacts cost / efficiency
Legend
Innovation
FBPTA Competency Model
1. Management of Facities Operations & Maintenance
2. Performance of Facilities Operations & Maintenance
3. Technology
5. Safety
6. Design
7. Sustainability
8. Water Efficiency
Communication
Enterprise Knowledge
FBPTA
Establishment and Implementation
Personnel
Total Cost of Ownership
Life Cycle Assessment
Contracting
Budget Formulation and Execution
10. Business, Budget and Contracting
Initiate
Training
Closeout
Execute
9. Project Management
Regulations, Goals and Best Practices
Water Audits
Regulations and Requirements
Implementation
Planning
Infrastructure
11. Leadership and Innovation
12. Performance Measures
Acquiring Data
4. Energy Management
General Building Maintenance
Best Practices & Innovation
Technology Solutions
Building Automation Systems
Maintenance Management Systems
Life Safety Systems
Demand Reduction
Assess Initial Conditions
Commissioning and ESPC
Coordinate with Public Utilities
Planning, and Project Management
HVAC Systems
Electrical / Mechanical Systems
Building Systems
Building Interior
Building Exterior
Basic Requirements
Infrastructure
Contractor Program Oversight
Occupant InterfaceOther Facility Systems
CoreCompetencies
(43)
CoreCompetencies
(43)
12 Competency Areas232 Performances
9 Competency Areas80 Performances
FacilityMgt
EnergyMgt
BuildingOps
2. Performance of Facilities Operations & Maintenance
HVAC Systems
Electrical / Mechanical Systems
Life Safety Systems
General Building Maintenance
Best Practices & Innovation
FBPTA Competency Model
16
• Agency assigns competencies and proficiency targets to positions
• Supervisor assesses proficiency level of staff members
• Individuals conduct self assessment
• Individuals identify own career priority areas
• Accelerate FM will suggest qualifications based on input
• Individuals create IDP based on recommendations
Coming May 2015 - www.fmi.gov
Accelerate FM - Reflective Practice Model
• SourceAmerica Apprenticeship is what is classified as a Hybrid Program.
• A combination of time and performance considerations whereby work processes are developed with a minimum - maximum time/hours for each task or job requirement for on the job learning (OJL) combined with in class learning (ICL).
Source America Program
19
Why have an Apprenticeship Program?
• Maintenance Trades Career Path for PWD • Shortage of talent pool
• Aging workforce
• Competitive advantage
• FBPTA requirements
Specific skills neededOccupation Specific Tasks:General Trade Orientation Keep records of work assignmentsMaintain or repair work tools or equipment Maintain records, reports, or files Maintain repair records Measure and mark reference points or cutting lines on work piecesOrder or purchase supplies, materials, or equipmentPlan or organize workRead blueprints Read schematicsRead specifications Read technical drawingsRead work order, instructions, formulas, or processing chartsSet up and operate variety of machine toolsUse basic plumbing techniquesUse hand or power toolsUse measuring devices in construction or extraction work Use pressure gaugesUse knowledge of metric system Clear oral communication techniquesUnderstandable written communication techniquesUse of tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenchesVerify levelness or verticality, using level or plumb bob
Assessment Plan
Select OneCredential Certificate ProgramOJLMOC ExperienceAcademic (High School, etc.)Not Required by Coach
Select OneCredential Certificate ProgramOJLMOC ExperienceAcademic (High School, etc.)Not Required by Coach
Assessment Plan
The Program is based on:
• Excellence-The program utilizes established state and industry standards as guidelines for a successful apprenticeship program.
• Innovation-The apprenticeship program will introduce new and creative ideas of the diversity of the individuals involved in the program.
How the program is working
• Collaboration-It is imperative for the apprenticeship program to be a collaborative effort between SourceAmerica, the participating agencies, coaches and apprentices.
• Integrity-Having a transparent, measurable program in place allows for fairness and accountability in the way SourceAmerica can conduct their business in the apprenticeship program.
How the program will be successful
• Accountability-The rigor of the program will be measured by the formal assessment tools and processes.
• Diversity-By valuing and respecting the individual contributions and participation of diverse participants in the program, we will not only grow the individuals, but also the success of the program.
Current SA A&T Positions
• Electrician• Plumber• General Maintenance Worker (MBR)• Electronics Technician• CDL for Heavy Equipment (Coming Soon)
SourceAmerica Apprenticeship Program Looking to the future
What do IFMA Credentials do to support the models?
FMP/CFMFMP/CFMFMP/CFMFMP/CFM
FMP/CFMFMP/CFMFMP/CFMFMP/CFM
CFM
FMP/CFMFMP/CFMFMP/CFM
SFP / CFM
SFP / CFM
SFP / CFM
FMP/CFMFMP/CFMFMP/CFM
SFP / CFM
FMP/CFMSFP/CFMFMP/CFMFMP/CFM
FMP/CFM
CFM
FMP/CFMFMP/CFM
FMP/CFM
CFMCFM
CFMCFM
CFMCFM
Early / Transitional Journeyman Master
Facility Management
EnergyManagement
BuildingOperations
FEDSAT Com
pletion
BOMI - PAC BOMI - RPA
BOMI - SMC BOMI – SMA / T
BOC – BOC I BOC – BOC II
IFMA - FMP IFMA - CFM
APPA – EFP
AEE - EMIT AEE - CEM
* “FBPTA – Aligned” credentials
ASHRAE - OPMP
ASHRAE - BEAP
Compliance vs. Professional Development*
APPA - CEFP
What can contractors do?
Technical Proposal
Individual Compliance
Self-Certify
To develop an effective talent development plan you must ask & answer the right questions
• Why: Why the training is so critical?
• What: What knowledge and skills are needed?
• How: Do you integrate available resources in to your talent management plan?
How to sell it……
If You Don’t Ask, The Answer Is Always No
Strategic Talent Management
How do you build your own Talent Management Plan?
First question to answer…what skillsets do I need to have a high performance team?
1. Identify the competencies for each of the roles2. Use competency examples and modify to fit your
organization3. Evaluate your current team
4. Create a plan to fill in the deltas which may exist
Summary
• Talent development is a team sport• Think of talent management strategically• Understand the competencies & skills
needed for YOUR workforce• Have a documented plan backed by real data• Enjoy the experience and remember it is all
up to you!!
For attending this educational offering at IFMA’s Facility Fusion.
Be sure to evaluate the session online at the Attendee Service Center http://tinyurl.com/lutorre
Thank You!
IFMA’s publishing partner, Multiview, will demonstrate two popular IFMA membership benefits outside the educational area. Stop by and learn more about these great membership benefits! *IFMA Insider keeps members current with the latest industry stories and association news and events. **IFMA’s FM Buyer’s Guide allows members to search a large pool of FM-specific product and service providers without the clutter of a generic search engine.
During breaks, enjoy refreshments and our interactive display of two popular membership benefits:
*IFMA Insider **FM Buyer’s Guide
http://onlinefmguide.com/http://www.multibriefs.com/briefs/ifma/
