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    PRIVATECLOUDe-zine

    Strategies for buildinga private cloud

    VO

    L.

    1

    |

    N0.

    3|

    AUGUST

    2011

    In this issue:

    q TRENDS IN CLOUD COMPUTINGBy SearchCloudComputing.com Staff

    q I.T. WITHOUT BORDERS

    By Bob Plankers

    q TOOLS TO UNLOCK THE POTENTIALOF A PRIVATE CLOUDBy Bill Claybrook

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    THE DISRUPTION OF cloud models

    makes IT departments understand-

    ably uneasy. Technology managers

    can be a cautious bunch. Whats

    more, aversion to change can pro-

    tect your data centerand yourjobfrom sudden demise. Many IT

    professionals just want to keep the

    trains running rather than introduce

    unproven technologies and wreak

    havoc.

    In IT Without Borders, Bob

    Plankers considers this IT inertia as

    well as the legitimate technology

    concerns that fuel it. He also offers

    advice on how IT departments canaddress networking, security and

    application concerns in the cloud

    without resorting to the traditional

    siloed IT approach. Plankers encour-

    ages IT to rethink assumptions.

    Sage advice: Nearly 40% of 450-

    plus respondents to a recent

    TechTarget survey, for example, say

    that cloud computing is introducingnew IT roles.

    But IT change is only part of the

    equation. Cloud technology has to

    advance as well. As a result, many

    data centers havent yet introduced

    the true automation, monitoring and

    service catalogs that characterize a

    cloud environment. Instead, they

    have highly virtualized data centers

    that are still stuck in private clouds

    waiting room.

    In Tools to Unlock a Private

    Clouds Potential, Bill Claybrooksurveys the maturity of available

    tools in terms of key cloud capabili-

    ties and considers cost and interop-

    erability. But, as Claybrook acknowl-

    edges, many of these tools remain

    untested in production environ-

    ments. Many tools are still too new

    to have even garnered real-life cus-

    tomers that can attest to their

    virtues or downsides.Still, if cloud computing hasnt

    moved beyond 1.0, the next several

    months may be telling. If last years

    flurry of August announcements is

    any indication, cloud vendors are

    likely aiming to release new versions

    and tools with abandon. Last years

    virtualization confab, VMworld, fea-

    tured a dizzying array of legitimateand trumped-up cloud announce-

    ments, so stay tuned.I

    LAUREN HORWITZ

    Senior Managing Editor,

    Data Center and Virtualization

    Media Group, TechTarget Inc.

    P RI VAT E C LOU D E -Z IN E VOL . 1 , N O. 3 2

    HOME

    EDITORS LETTER

    TRENDS

    I.T. WITHOUT

    BORDERS

    PRIVATE

    CLOUD TOOLS

    1 EDITORS LETTER

    PRIVATE CLOUDS

    WAITING ROOM

    E

    http://searchvmworld2011.com/http://searchvmworld2011.com/
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    CloudOne on One

    GETTING NIMBLE

    IN THE CLOUD

    Generally released in April 2011, Nim-

    bula Director offers tools for enterpris-

    es to create private cloud systems in

    their own data centers as well as to

    service providers to build public cloud

    services. The technology provides cus-tomers with an Infrastructure as a

    Service offering that is modeled on

    Amazon Elastic Compute Cloud (EC2),

    which makes sense given that Nimbu-

    las founders hail from EC2.

    Reza Malekzadehthe former

    marketing director at VMware Inc. and

    now the VP of marketing at Nimbula

    Inc.discussed how the technologyworks and where it stands out in an

    increasingly crowded marketplace.

    What is Nimbula Director?

    Think of it like Amazon EC2 behind

    a firewall: that is, having a private

    cloud solution on your own infra-

    structure. Within an organization,users can access a private cloud

    infrastructure and create self-ser-

    vice, self-provisioned virtual

    machines. In addition to using their

    own infrastructure, users can run

    workloads on external clouds.

    Intuit runs its TurboTax software,

    on private infrastructure; that soft-

    ware is central to its business. But

    the company has specialized needsas well. Once a year, they rely on

    Amazon for testing; its a periodic

    need. That is the kind of use case we

    P RI VAT E CLOU D E -Z IN E VO L. 1 , N O. 3 3

    HOME

    EDITORS LETTER

    TRENDS

    I.T. WITHOUT

    BORDERS

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    CLOUD TOOLS

    1 TRENDS IN CLOUD COMPUTING

    TRENDSin cloud computing

    T

    This isnot a black-

    and-white world.People will choosethe best platform

    for a givenapp.

    Reza Malekzadeh,VP of marketing at Nimbula

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    envision for Nimbula Director.

    How does Nimbula Director

    fit into the marketplace?

    Part of our vision is that this is not ablack-and-white world. Youre going

    to have coexistence, where people

    will choose the best platform for a

    given app. They will keep their hard-

    core, monolithic IT systems that

    require fault tolerance on premises.

    Those applications will continue to

    run the way they run today: by ITand in-house.

    But as they look to deploy new

    apps that are scale-out architec-

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    A SPOTLIGHT ON NIMBULAS PRIVATE CLOUD

    ARLINGTON, VA.-BASED Bioinformatics Inc. is a biomedical company that focuses on

    computational genomics. Researchers in various departments need to run compu-

    tation-intensive, demanding nucleotide sequencing analyses.

    Multiple departments share a single supercomputer that is administrated by

    central IT. Each department also has its own set of compute resources for smaller-

    scale simulations. Running a large computation involves scheduling jobs with an

    IT administrator and painstakingly specifying how the computation environment

    needs to be set up and then waiting for the next slot to become available.

    But with Nimbula Director, the company can move all compute resources into

    a multi-tenant, private cloud, creating a shared resource pool from the supercom-

    puter and the local departmental compute resources. These resources are thenavailable to users via an application programming interface, Web-based console

    and command line interface in a self-service manner.

    I Self-service provisioning. Instead of submitting work to a queue for processing

    and relying on a systems administrator for setup and configuration, users can

    configure, maintain and upload virtual machine images and launch instances of

    their computation in a self-service fashion.

    I Improved utilization. Sharing resources among multiple tenants can improve

    utilization rates because resources are no longer left idle.

    I Automating infrastructure management.Nimbula Director's automated man-

    agement of cloud services and self-organizing architecture dynamically manages

    failover of Nimbula components without human intervention.

    I Computational suitability to parallelism. Genomic computations are well

    suited to scale out, as computational load can be sensibly divided and spun off

    to different virtual machines.

    1 TRENDS IN CLOUD COMPUTINGT

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    tures and more tolerant of failure,

    these applications are more suited

    to a public or a private cloud archi-

    tecture. We have customers, for

    example, that use their infrastruc-ture for scientific computing, which

    requires a lot of data crunching.

    When they need extra capacity for a

    week, they use public cloud services

    instead of having to buy additional

    hardware for that short period.

    By contrast, their Oracle database

    or Exchange Server runs internally

    on traditional systems and architec-ture, but they use private and public

    cloud architectures for new Web 2.0

    architectures or data-crunching

    applications that run during peak

    times during the week.

    How does Nimbula Director differ

    from other cloud technologies?

    A lot of systems are evolutions of

    previously existing technologies and

    provide layers of automation and

    orchestration on top of existing

    stacks. But with these technologies,you carry forward a lot of the deci-

    sions previously made with that

    architecture.

    Nimbula Director was built from

    scratch and doesnt have any bag-

    gage to carry forward.

    If you want to add capacity, our

    system automatically detects your

    hardware and does so automatical-ly. When you plug in physically to a

    new server, the server does a pixie

    boot. We will detect the boot and

    install the software.

    Nimbula Director doesnt have a

    single point of failure. Replication or

    failover mechanisms reside in all

    management services in a distrib-

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    EDITORS LETTER

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    CLOUD TOOLS

    THE YEAR OF THE CLOUD?

    More than 70% of respondents have budget for cloud projects in 2011.

    72%Yes

    SOURCE: CLOUD COMPUTING 2011ADOPTION SURVEY, TECHTARGET INC.,MARCH 2011; N=118 I.T. MANAGERS

    17%No

    11%Dont know

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    I I I I I I I I I I

    1 TRENDS IN CLOUD COMPUTINGT

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    CARE AND FEEDING REQUIRED

    Nearly 70% of respondents spend a considerable amount of time

    on the care and feeding of their private cloud.

    SOURCE: CLOUD COMPUTING 2011 ADOPTIONSURVEY,TECHTARGET INC., MARCH 2011; N=154 I.T. MANAGERS

    35% 34%

    25%

    6%

    uted control plane.

    Permissions are also different to

    allow for better self-service. Users

    can give permission and access to

    their own content, so IT is thereforeno longer in the way on that path to

    delegating access.

    Then theres networking. In a tra-

    ditional world, IT departments have

    to deal with IP tables, firewalls, and

    that can become overwhelming with

    a scalable infrastructure with hun-

    dreds or thousands of machines.

    With Nimbula Director, applicationscan instead be assigned to network

    security groups and have security

    policy enforced independently of the

    underlying network topology.

    Third, theres pricing. We want

    our pricing to reflect the more flex-

    ible cloud model. So, for example,

    if you install the software and useonly a certain number of cores, you

    pay for that. If you burst to more,

    were not going to penalize you.

    At the end of the year, you pay for

    excess capacity used. If you install

    the software and use only half the

    cores, we charge you only for that,

    whereas competitors might charge

    you for 500 if you use only 250. Ifyou use 300 on a consistent basis,

    you pay for the extra 50.

    BY LAUREN HORWITZ

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    uA considerable

    amount. We bought

    new hardware and

    some tools to help

    with automation

    and management,

    but the interface is

    homegrown

    uAll. Starting with

    core technologies

    such as virtualiza-

    tion; we are devel-

    oping our own cloud

    platform and inter-

    face

    uSome. We bought a

    pretty comprehen-

    sive solution, but

    we're implementing

    it ourselves

    uNone

    1 TRENDS IN CLOUD COMPUTINGT

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    AS COMPANIES SEEK faster, better and

    cheaper IT resources, hybrid clouds

    seem like a natural fit.With hybrid clouds, IT can shift

    workloads between internal data

    centers and a commercial public

    cloud provider environment during

    peak periods. As a result, compa-

    nies can adjust to new demands

    without paying for always-on IT. For

    growing businesses with variable

    needs, cloud computing can reduce

    costs while boosting project flexibili-ty and time to market.

    But cloud computing still raises IT

    hackles. Managers worry that

    clouds violate traditional depart-

    mental domains and practices, and

    organizational inertia can run deep.

    A cloud also imposes new demands

    on IT infrastructure, from networks

    to servers, and can strain the rela-tionships between their respective

    teams. And cloud pricing and licens-

    ing continue to pose serious chal-

    lenges that further entrench divi-

    sions and cut into cost savings.

    Still, cloud computing has begun

    to gain traction in corners of the

    enterprise. So how can departments

    bogged down by inertia take the

    next step? They can start by consid-ering some of the factors that block

    many cloud implementations,

    including their own long-standing

    silos.

    NETWORKING CONSIDERATIONS

    Cloud computing offers IT far

    greater flexibility in how it delivers

    services. When a new project cropsup or a workloads demands shift

    suddenly, IT departments can move

    the work to a commercial provider

    or move resources internally until

    the peak period elapses.

    But that flexibility can also pose

    networking challenges. By moving

    applications off-site, companies

    need good network connectivitybetween a data center site and a

    public cloud provider so that users

    dont experience performance

    degradation. Good connectivity

    comes in two forms: necessary

    bandwidth and low latency.

    Most businesses have sufficient

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    CLOUD TOOLS

    1 I .T. WITHOUT BORDERS

    I.T. WITHOUT BORDERSCloud computing has changed the way IT resources aredesigned and managed. Siloed IT departments have to adjusttheir business-as-usual approach.BY BOB PLANKERS

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    network connections to support

    email, Web browsing and general

    company communication. Adding

    traffic to the connection between an

    external cloud provider and a com-pany requires planning to protect

    the application or the original uses

    of the network connection.

    A typical data center network

    particularly one with gigabit net-workshas a lot of bandwidth and

    low latency. IT managers can also

    monitor internal network equipment

    usage to diagnose problems. But

    when you move an application off-

    site to a cloud provider, it is no

    longer part of your data center net-

    work. To access the application,

    your network traffic must take alonger route across smaller network

    links and links with greater latency.

    My PC, for example, uses three

    network segments, or hops, to

    reach my companys HR application

    and has a network latency of 0.3

    milliseconds. Moving that applica-

    tion to a commercial cloud provider

    creates additional delay of about 20

    milliseconds to a server in a com-

    mercial cloud. It travels across net-

    work segments of unknown size andthat cannot be monitored by inter-

    nal IT staff. Some applications suffer

    greatly when network latency is

    introduced, especially if parts of an

    applicationsuch as a database

    are in-house and parts are in a com-

    mercial cloud.

    In addition, most commercial

    cloud environments charge for net-work use. Charges of 10 cents or 15

    cents per gigabyte of traffic arent

    exorbitant. But charges start to add

    up, especially when most organiza-

    tions take their own fast network

    speeds and flat-rate pricing for

    granted. When you consider back-

    ups for your cloud-based apps and

    data refreshes, new deployments

    and other day-to-day operationswith your applications, you may

    spend money in unanticipated ways.

    SECURITY

    Security always needs to be part of

    a cloud implementation plan. Pri-

    vate cloud challenges are similar to

    those in existing virtualization proj-ects, though, so most enterprises

    shouldnt be surprised by the

    requirements. But hybrid and public

    cloud models change security

    measures somewhat.

    Private clouds can draw on your

    IT groups traditional security mod-

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    SOME APPLICATIONSSUFFER GREATLY WHENNETWORK LATENCYIS INTRODUCED,ESPECIALLY IF PARTSOF AN APPLICATIONARE IN-HOUSE ANDPARTS ARE IN ACOMMERCIAL CLOUD.

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    els, using classic network segmen-

    tation techniques, such as virtual

    local area networks, firewalling, and

    intrusion detection and prevention

    systems. Newer cloud technologies,such as VMware Inc.s vCloud

    Director, propose new ways of

    implementing firewalling and net-

    work isolation. While they aim toimprove an IT staffs efficiency,

    these new techniques can run afoul

    of existing security and networking

    practices that establish policies,

    procedures and methodologies for

    securing environments. Getting

    these teams involved early in the

    process of developing a cloud is key

    for proper adoption.Hybrid clouds present particular

    data access challenges. In response,

    some cloud deployments adopt fair-

    ly paranoid stances toward com-

    mercial clouds. They generally

    assume that you cannot trust the

    security of the network between an

    internal data center and a commer-

    cial cloud host, nor can you trust the

    security of the network between

    two virtual machines in a commer-

    cial cloud. They also often assumethat you cannot trust the security of

    a clouds underlying storage or stor-

    age network.

    There are solutions to these prob-

    lems, which are sometimes included

    in a cloud product or underlying vir-

    tualization technology. VMware, for

    example, offers virtual private net-

    working capabilities as part of itsvShield suite of products. The

    VMsafe application programming

    interface and other products, such

    as VMware vShield or Altor Net-

    works virtual security suite, can

    achieve virtual firewalling. But all

    these products add cost, staff train-

    ing, and support time to a hybrid or

    public cloud deployment. So you

    need to consider whether you havepersonally identifiable information

    or just data that is crucial to your

    business, such as a customer list.

    Different kinds of data dictate

    greater or lesser degrees of security.

    LEGACY APPLICATIONS

    AND NEW FRAMEWORKSEnterprises are built on legacy appli-

    cations. These applications assume

    a traditional operating system, such

    as Microsoft Windows, running on a

    traditional server. The challenges of

    moving legacy applications to a pri-

    vate cloud are often the same as

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    39%The number of respondents who

    say that cloud computing has begun

    to introduce new IT roles and titles,

    such as the cloud architect.

    SOURCE: "CLOUD COMPUTING 2011 ADOPTION SURVEY,"

    TECHTARGET INC., MARCH 2011; N=459 I.T. MANAGERS

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    those in traditional virtualization

    projects, including performance

    problems and trouble migrating

    highly customized applications. New

    cloud-based approaches such asVMwares SpringSource offer radi-

    cally different models for designing

    applications, but they also change

    how applications are deployed and

    supported.

    New application-based clouds

    improve developers lives consider-

    ably. They aim to mask the com-

    plexities of OSes and networkingfrom application developers, enabling

    them to write software that can be

    deployed internally. Google App

    Engine and VMware vFabric are

    good examples. But while masking

    these complexities enables applica-

    tions to work and scale in cloud

    environments, system administra-

    tors lives, in turn, can get more

    complex. How do these applicationsget backed up? How are they moni-

    tored? How are they secured? Envi-

    ronments such as VMware vFabric

    tc Server are delivered as appliances,

    whose black boxlike nature foils

    traditional attempts to manage them.

    DEPARTMENTAL SILOSCloud projects also disrupt

    entrenched departmental silos and

    functions. Because a cloud makes

    resources more dynamic and can

    strain performance and data securi-

    ty, siloed IT teams are often forced

    to come together to manage the

    system as a whole.

    But in many cases, one depart-

    ments efforts to enhance a cloud

    deployment can undermine the

    work of another. Network profes-sionals, for example, spend a lot

    of time worrying about how data

    moves around the data center. They

    size switch interconnections just

    right for workloads. They configure

    routers and firewalls to maximize

    efficiency. They tweak everything

    and monitor it thoroughly. And then

    system administrators come alongand break all these assumptions

    with live migration, hundreds of

    guests per host, trunked network

    ports and other virtualization tac-

    tics. To boot, the systems guys now

    work with technologies that have

    traditionally been the domain of

    networking, such as firewalling,

    intrusion detection and prevention

    systems, and network segmentationand design.

    Storage professionals share some

    of these challenges. Their traditional

    usage model for a storage area net-

    work is disrupted. Storage arrays

    choke under all the seemingly ran-

    dom I/O from cloud hosts. Security

    models for networks, storage and

    applications all need revision, too.Change and configuration manage-

    ment becomes taxing. Even system

    administratorsoften cited as the

    cause of all this chaosare thrown

    into the mix, as separate depart-

    ments that previously ran their own

    servers are forced together into a

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    single cloud mandated by manage-

    ment.

    Change is difficult, and the transi-

    tion to a cloud causes great anxiety

    as we rethink traditional IT. Thereare solutions to these problems,

    though. When it comes down to it,

    storage, networking, systems and

    security teams have to communi-

    cate about requirements and con-

    cerns. They also have to move at a

    comfortable pace for everyone that

    allows problems to be identified and

    resolved before they become over-whelming. Rather than being seen

    as a time sink, a cloud deployment

    offers an opportunity to rethink

    existing practices and fix the broken

    processes that IT has endured for

    years.

    LICENSE FEES, SUPPORT, INTE-

    GRATION AND CHARGEBACK

    In addition to the disruptive nature

    of cloud technologies, cloud licens-

    ing adds complexity. Increasingly

    complex systems that need tweak-

    ing, troubleshooting and monitoring

    threaten to eat into cloud cost sav-

    ings through lost staff time.

    Private clouds are composed of

    layers of software, from commonvirtualization technology at the bot-

    tom, management layers in the mid-

    dle, and user interfaces on the top.

    Each layer needs a different tool,

    and with each tool comes a license

    fee and a yearly support cost. Each

    tool also requires staff time to install

    as well as ongoing time to support

    the tool with patches and upgrades.

    Additionally, integration work is

    often needed for user access via

    corporate Active Directory or LDAPinstances or between financial sys-

    tems and cloud chargeback and

    reporting products.

    A private clouds chargeback-

    based billing system is also daunt-

    ing, where IT charges individual

    departments for IT usage. Like a

    monthly phone bill, chargeback

    involves variable-rate charges thatcan catch departments unaware or

    prompt user resistance.

    Even choosing an accounting

    method can be problematic. Do

    you charge based on resources

    consumed, or do you charge a flat

    fee? Flat fees are nice for budget

    estimations, but they may not be

    fair, where small virtual servers sub-

    sidize large ones. If you chargebased on resource consumption,

    you have to track resource con-

    sumption as well, which adds com-

    plexity and staff monitoring tasks.

    Charging based on resource con-

    sumption can also invite political

    battles. Tracking CPU usage can be

    particularly contentious because its

    highly variable. When a departmentreceives a bill for CPU usage, it may

    challenge why it has to pay for IT

    tasks, such as server patching, that

    were previously free. Too much

    focus on the costs charged back can

    also prompt those being billed to

    optimize the amount spent, which

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    ADDITIONAL RESOURCESNetwork Considerations in Cloud Computing

    For many cloud-based applications, network performance will become the key to

    cloud computing performance.

    Preparing for a Hybrid Cloud Move

    If youre considering a move to the cloud, how can you ensure adequate bandwidth,

    low latency and secure access to servers and data?

    Weighing the Cloud Computing Standards Dilemma

    Today, VMwares Open Virtualization Format is one of the only available cloud com-

    puting standards. But on its own, it hardly solves the cloud interoperability issue.

    The Politics of Chargeback

    The problem with private cloud chargeback isnt technology; its politics. Most or-

    ganizations simply arent prepared for this shift in charging internally for services. I

    usually undermines the efficiency of

    the entire cloud environment. As a

    result, many chargeback systems

    take simpler approaches, imple-

    menting a base charge plus RAMand disk allocations.

    INEVITABLE CHANGE

    For most organizations, designing

    and managing a private cloud is a

    tectonic shift in existing IT opera-

    tions. All layers of the data center

    stack require retooling to ensuresolid network, storage, and applica-

    tion performance, secure data

    exchange, and flexibility in a cloud

    environment.

    Changes can be welcome, though,

    as cloud designers rethink old

    processes and methods. Cloud com-

    puting affects everyone in IT. So

    now, more than ever, cloud archi-

    tects need to communicate andwork actively with network, security,

    and systems counterparts on design,

    support and processes. These inter-

    connected technologies and prac-

    tices require an interconnected plan.

    Only in breaking down internal

    borders can companies truly cope

    with these technology shifts and

    and begin to focus on strategic busi-ness goals. I

    Bob Plankers is a virtualization and cloud

    architect at a major Midwestern university.

    He is also the author ofThe Lone Sysadmin blog.

    PRIVATE CLOUD E-ZINE VOL. 1, NO. 3 13

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    http://searchcloudcomputing.techtarget.com/tip/Network-considerations-in-cloud-computinghttp://searchcloudcomputing.techtarget.com/tip/Network-considerations-in-cloud-computinghttp://searchcloudcomputing.techtarget.com/tip/Preparing-for-a-hybrid-cloud-movehttp://searchcloudcomputing.techtarget.com/feature/Weighing-the-cloud-computing-standards-dilemmahttp://searchservervirtualization.techtarget.com/news/1361856/Price-politics-working-against-VMware-vCenter-Chargebackhttp://lonesysadmin.net/http://lonesysadmin.net/http://searchcloudcomputing.techtarget.com/tip/Network-considerations-in-cloud-computinghttp://searchcloudcomputing.techtarget.com/tip/Preparing-for-a-hybrid-cloud-movehttp://searchcloudcomputing.techtarget.com/feature/Weighing-the-cloud-computing-standards-dilemmahttp://searchservervirtualization.techtarget.com/news/1361856/Price-politics-working-against-VMware-vCenter-Chargebackhttp://lonesysadmin.net/
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    AS ENTERPRISES CONSIDER private

    clouds, they can get easily derailed

    by deciding which management tools

    best suit their environments. Private

    clouds need tools to automate and

    orchestrate tasks, monitor servers,

    and call up services from a catalog.

    But today, some private clouds

    are being created without thesecapabilities. Without them, youve

    likely got a highly virtualized data

    center, not a private cloud. To get to

    the next level, enterprises need to

    carefully consider cloud manage-

    ment tool choices as well as cost,

    compatibility and other factors spe-

    cific to an organizations data center

    environment.But finding a mature-enough tool

    that suits a data centers needs

    and at the right price pointcan be

    difficult. Cloud management tools

    are still a developing market. So lets

    survey some private cloud comput-

    ing tools on the market that can

    bring automation, orchestration,

    monitoring and service catalogs

    to a cloud implementation.

    ENABLING ORCHESTRATION

    AND AUTOMATION

    While the terms automation and

    orchestration are often used inter-changeably, there is a subtle differ-

    ence between the two. Automation

    is generally associated with a single

    task, whereas orchestration is asso-

    ciated with a workflow process for

    several tasks.

    To better understand the impor-

    tance of automation in a private

    cloud, lets compare traditional datacenter server provisioning with vir-

    tual server provisioning in a virtual-

    ized environment. Server virtualiza-

    tion can reduce server provisioning

    time, but not installation time. IT

    staff members use labor-intensive

    management tools and manual

    PRIVATE CLOUD E-ZINE VOL. 1, NO. 3 14

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    CLOUD TOOLS

    2 TOOLS TO UNLOCK A PRIVATE CLOUDS POTENTIAL

    TOOLS TO UNLOCK

    A PRIVATE CLOUDSPOTENTIALTrue private clouds need tools to automate and orchestratetasks, monitor servers, and enable users to call up services.BY BILL CLAYBROOK

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    PRIVATE CLOUD E-ZINE VOL. 1, NO. 3 15

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    CLOUD TOOLS

    2 TOOLS TO UNLOCK A PRIVATE CLOUDS POTENTIAL

    scripts to control and manage a data

    center infrastructure. But they wont

    be able to keep pace with the con-

    tinuous stream of configuration

    changes associated with a privateclouds dynamic provisioning and

    virtual machine (VM) movement.

    Nor can they maintain access and

    security changes. This is why

    process automation becomes so

    important in a private cloud.

    Orchestration is also key. It coor-

    dinates and manages servers, stor-

    age, security and networks to deliverservices to users. Residing between

    cloud services and a cloud infra-

    structure, orchestration is based on

    policies that define relationships

    among users, servers, storage, secu-

    rity and networks. Policies are auto-

    matically translated in real time into

    device configurations that dynami-

    cally provision whichever resources

    are necessary. The orchestrationtool for the hypervisor management

    system, for example, communicates

    CPU and memory requirements for

    virtual server provisioning.

    All these functionsallocating

    CPU for a virtual server; allocating

    storage; setting up routers, firewalls

    or switches to support the newly

    provisioned virtual serverare auto-mated. The orchestration function

    coordinates all the automated con-

    figuration changes throughout all

    systems and hardware; it is a single

    point of control. Without automa-

    tion and orchestration tools, IT has

    to manually re-provision and opti-

    mize resources to reflect even the

    smallest changes in an environment.

    Automation and orchestration,

    however, wont solve all your prob-

    lems. They may help you makeinfrastructure changes more rapidly,

    but these changes have to be re-

    corded nearly simultaneously so

    that the orchestration function has

    the up-to-date configuration data

    needed to make decisions, such as

    allocating CPU and storage. The

    rapidity of change stemming from

    automation and self-service in pri-vate cloud environments requires a

    more efficient approach to configu-

    ration management and change man-

    agement: processes that live inside

    an IT organization. Configuration

    management databases (CMDBs)

    can record these changes in real time.

    AUTOMATION AND

    ORCHESTRATION TOOLS

    LineSider Technologies Inc. (which

    was acquired by Cisco Systems Inc.)

    and CA Technologies are two of sev-

    eral companies that offer automa-

    tion tools.

    LineSider OverDrive focuses on

    networks and automates nework

    services provisioning and deploy-ment in cloud environments. When

    resources are moved or changed,

    policy-driven OverDrive modifies

    and changes the underlying network

    infrastructure. OverDrive sits be-

    tween an LDAP directory, a hypervi-

    sor manager and device controllers.

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    It manages routing and virtual pri-

    vate networks (VPNs), switching

    and VLANs, and firewalls and their

    access control lists.

    The CA Automation Suite forData Centers includes CA Server

    Automation, CA Virtual Automa-

    tion, CA Process Automation and

    CA Configuration Automation. The

    technology automates server provi-

    sioning, processes and configuration

    management. It provides support

    for Windows, Red Hat Enterprise

    Linux, SUSE Linux Enterprise Server,AIX, Solaris, and HP-UX, Hyper-V

    and VMware Inc.s ESX.

    There are other automation tools,

    such as IBMs Tivoli Service Automa-

    tion Manager and Hewlett-Packard

    Co.s Cloud Service Automation

    offering. Of these tools and many

    others, LineSider OverDrive best

    approximates what an automation

    tool should be.

    MONITORING PRIVATE

    CLOUD PERFORMANCE

    Monitoring ensures that applications

    meet performance targets and helps

    answer questions such as these:

    I

    What is the response timefrom storage devices?

    I What is the performance

    of an application?

    I How is my compute and

    storage bandwidth being used?

    Virtualization, however, has added

    a layer of abstraction to traditional

    monitoring; we can no longer meas-

    ure performance by looking only at

    physical devices. With network vir-

    tualization, network operations

    teams have struggled to look past

    the abstraction and identify events

    at the physical level. New perform-

    ance monitoring tools provide

    insight into the infrastructure for

    physical and virtual elements, allow-

    ing operations staff to make betterdecisions about how to configure

    and allocate workloads in virtual

    environments.

    If you look at the evolution of

    ITfrom mainframes with shared

    resources to client/server with dedi-

    cated resources and now back to

    shared resources with low-cost

    hardwaresystems behave differ-ently. We have dependencies in vir-

    tualized environments that did not

    exist in the client/server architec-

    ture. With no clear lines of depend-

    encies, the way we monitor and

    manage is changing. Interactions

    have grown more complex than

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    2 TOOLS TO UNLOCK A PRIVATE CLOUDS POTENTIAL

    VIRTUALIZATION HASCOMPLICATED TRADI-TIONAL MONITORING;WE CAN NO LONGERMEASURE PERFORM-ANCE BY LOOKING ONLYAT PHYSICAL DEVICES.

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    those in the client/server world.

    So how do application perform-

    ance tools work? They monitor

    memory utilization, CPU utilization

    and performance metrics. The appli-cation is associated with the guest

    operating systems; the guest OS is

    associated with the hypervisor run-

    ning on a physical server. The asso-

    ciations continue with a network

    port to the storage resources. Moni-

    toring provides the linkage all the

    way through the infrastructure to

    the application.SolarWinds has one of the most

    complete sets of monitoring tools

    on the market. It provides monitor-

    ing for network, storage, application,

    server and virtualization perform-

    ance management. This set of tools

    monitors the cloud stack from top to

    bottom through the devices them-

    selves.

    SolarWinds Hyper9 Virtualiza-tion Manager provides visibility into

    the health of CPUs, memory and

    networks in a virtual environment.

    It allows guest virtual servers to be

    mapped from the application down

    to the data stores. If, for example,

    you add a fourth virtual server and

    suffer a sudden performance drop,

    you can trace the problem to diskresources, the I/O resources being

    used and the host that the servers

    run on. There is potential to quickly

    identify bottlenecks and make

    immediate changes.

    AccelOps monitoring tools cap-

    ture and analyze information about

    the network infrastructure. IT staff

    can use AccelOps to access status,

    events, trends and configuration

    data about networks, network

    devices, systems, applications andvirtual environments. You can also

    set up alerts on performance or

    memory allocation problems. And

    if you want to investigate a security

    issue, AccelOps offers a recap of

    recent changes to a virtual server.

    AccelOps deployment involves

    installing the AccelOps application

    as a VM on a VMware ESX platform.Nimsoft provides monitoring

    software for private clouds. The

    software tools monitor servers, net-

    work devices, databases and appli-

    cations, along with virtualized envi-

    ronments such as ESX, vSphere,

    Microsoft Hyper-V, and Citrix Sys-

    tems Inc.s XenServer. Nimsoft works

    with cloud providers such as Rack-

    space, Amazon.com, Salesforce.comand Google; it also integrates with

    CMDBs and service desks.

    SERVICE CATALOGS IN THE CLOUD

    Service catalogs are now core to

    cloud computing. A service catalog

    contains a list of automated services

    that are available via a self-serviceportal. It demonstrates service avail-

    ability and triggers steps to provi-

    sion many types of enterprise serv-

    ices. A service catalog is typically a

    front-end Web-based listing of serv-

    ices, products and pricing delivered

    by the back-office IT infrastructure.

    PRIVATE CLOUD E-ZINE VOL. 1, NO. 3 17

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    2 TOOLS TO UNLOCK A PRIVATE CLOUDS POTENTIAL

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    ADDITIONAL RESOURCES

    Cloud Services Beg for Nimbler Management

    Cloud management tools are in demand as IT shops look to cloud computing

    services to handle virtual machines, server management and automation.

    Using CMDBs and Service Catalogs to Build Private Clouds

    Clouds rapidity of change require a more efficient approach to configuration

    management and change management. IT organizations have turned to tools like

    service catalogs and configuration management databases to improve efficiency.

    Private Cloud IT Automation Vendors Brush Up Their Wares

    IT organizations starting new projects or buying new gear expect cloud features. I

    To receive the full benefits of cloud,

    users must be able to request the

    services they need and IT must be

    able to respond to those requests

    quickly. A service catalog allowsusers to serve themselves by choos-

    ing from a menu of cloud service

    offerings. IT organizations that

    implement private clouds should

    provide a service catalog to estab-

    lish standards, provide users with

    convenient online access to cloud

    services and help orchestrate

    automation of services.Part of the service catalog design

    challenge is to ensure that the cata-

    log is well integrated with the nec-

    essary components required for a

    seamless workflow: service desk,

    CMDBs and provisioning and

    change management tools.

    Along with other companies,

    NewScale provides service catalog

    software; RequestCenter provides

    users with an easy-to-use service

    catalog. HP has introduced the HP

    Service Manager Service Catalog

    that is integrated with several HPproducts. BMC Cloud Lifecycle Man-

    agement includes a policy-driven

    service catalog, and CA Oblicore

    Guarantee provides the capability

    to create service catalogs.

    TIPS TO ENHANCE

    A PRIVATE CLOUDToday, too many so-called private

    clouds are being created without

    automation, sufficient monitoring or

    service catalogs. These implemen-

    tations will have difficulty realizing

    all the benefits of cloud computing.

    Big and small companies supply

    tools for each of these important

    functions. Some, such as LineSider

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    http://searchcloudcomputing.techtarget.com/news/2240034087/Cloud-services-beg-for-nimbler-managementhttp://searchcloudcomputing.techtarget.com/tip/Using-CMDBs-and-service-catalogs-to-build-private-cloudshttp://searchcloudcomputing.techtarget.com/news/1380574/Private-cloud-IT-automation-vendors-brush-up-their-wareshttp://searchcloudcomputing.techtarget.com/news/2240034087/Cloud-services-beg-for-nimbler-managementhttp://searchcloudcomputing.techtarget.com/tip/Using-CMDBs-and-service-catalogs-to-build-private-cloudshttp://searchcloudcomputing.techtarget.com/news/1380574/Private-cloud-IT-automation-vendors-brush-up-their-wares
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    and Oblicore, have been acquired by

    larger companies like Cisco Systems

    and CA Technologies, respectively,

    and integrated with other products

    to form more complete cloud man-agement suites. Most of these tools

    are so new and untested in produc-

    tion environments that you should

    talk to vendors reference cus-

    tomers. If vendors dont have refer-

    ence customers to offer, beware.

    Using tools from acquired compa-

    nies may lock you in to the larger

    companies that purchased them.This is a frequent problem with

    acquisitions: One companys man-

    agement tools get buried within a

    larger set of products and are no

    longer sold separately.

    Monitoring tools are most likely

    to be insufficient in virtual environ-

    ments. And data centers often try to

    use whatever monitoring tools they

    had in their traditional environment.But these tools wont provide suffi-

    cient, if any, monitoring of traffic

    between virtual components. Local

    communication between virtual

    servers can go largely unmonitored;

    traffic that runs through a virtual

    switch is practically invisible be-

    cause it never hits wire. To ensure

    the optimal private cloud experi-ence, virtual traffic between VMs

    needs to be monitored. I

    Bill Claybrook is an analyst with more than 30

    years of experience in the computer industry.

    He is now president of New River Marketing

    Research in Concord, Mass.

    PRIVATE CLOUD E-ZINE VOL. 1, NO. 3 19

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    Jo Maitland

    Executive Editor

    Steve Cimino

    Site Editor

    Lauren Horwitz

    Michelle Boisvert

    Senior Managing Editors

    Jeannette Beltran

    Eugene Demaitre

    Martha Moore

    Associate Managing Editors

    Linda KouryDirector of Online Design

    Cathleen Gagne

    Editorial Director

    Marc Laplante

    Publisher

    TechTarget Inc.

    275 Grove StreetNewton, MA 02466

    www.techtarget.com

    2011 TechTarget Inc. No part of this publication maybe transmitted or reproduced in any form or by any meanswithout written permission from the publisher. For permis-

    sions or reprint information, please contact Scott Kelly,Director of Product Management, Data Center Media,

    TechTarget ([email protected] ).

    http://newrivermarketingresearch.com/http://newrivermarketingresearch.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://newrivermarketingresearch.com/http://newrivermarketingresearch.com/mailto:[email protected]
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