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Private and Public Partnerships Developed to Improve Services for Children with Special Health Care Needs (CSHCN) Presentation to 3rd International Conference on Patient and Family Centered Care Monday, July 30, 2007 by Marcia O’Malley Executive Director, Family TIES of Nevada Debra Wagler Health Program Manager, Nevada State Health Division

Private and Public Partnerships Developed to Improve Services for Children with Special Health Care Needs (CSHCN) Presentation to 3rd International Conference

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Private and Public Partnerships Developed to Improve Services for Children with Special Health

Care Needs (CSHCN)

Private and Public Partnerships Developed to Improve Services for Children with Special Health

Care Needs (CSHCN)Presentation to

3rd International Conference on Patient and Family Centered Care

Monday, July 30, 2007

byMarcia O’Malley

Executive Director, Family TIES of Nevada

Debra Wagler Health Program Manager, Nevada State Health

Division

MISSION

Nevada State Health Division

promotes and protects the health

of

all Nevadans and visitors to the

state through its leadership in

public health and enforcement

of laws and regulations

pertaining to public health.

Nevada Partners

MISSION

To increase the hope, confidence,

and independence of people with

disabilities and chronic health

conditions of all ages and their

circle of support through training,

information, emotional support,

and advocacy.

Nevada’s Services Landscape Early Intervention Services

Public School Districts

Public Health Agencies

Community Service Organizations

Physicians and other medical service providers

Mental Health Service Providers

Public Assistance Agencies

Pediatric Specialists

Mental Health Providers

Respite care

Child care

Dentists that accept Medicaid

Very few services in remote areas of the

state

Gaps

Why?

Tremendous population growth

24.9% change between 2000 and 2006

Distribution of the population 0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

2000

2006

Why? Lack of resources Medicaid reimbursement process is

cumbersome Some caregivers have unrealistic

expectations Transient families

High turnover in education and medical professionals

Staff are overwhelmed Language and cultural barriers

Survival of the Fittest

Partnering

is a necessity to

meeting the needs!

Partnering

is a necessity to

meeting the needs!

Meaningful Involvement• Recruited for the Genetics Subcomittee

• Assisted with needs assessments

• Participated on hiring committees and RFP review panels

Partnerships for Information & Referral

Real Choice Systems Change Grantees

Office of Disability Services Personal Care Assistance Medicaid HIWAA (Money Follows the Person) Family TIES of NevadaFamily to Family Health Information and Education

Center Nevada Bureau of Family Health ServicesSystems Change for CSHCN Nevada Division of Aging Services Aging and Disability Resource Center

Medical Home Initiative

Family Centered Organizations Nevada PEP (Parent Training Information

Center) Family TIES of Nevada Northern Nevada Center for Independent Living

State Agencies: Title V, Medicaid, Community Health Nurses

Medical providers Hospital Associations FQHC Tribal clinics

University Departments School of Social work and nursing school Epidemiology Office of Rural Health

Health Insurance Coverage

Statewide Governing Council

Regional Coalitions (Northern & Southern Nevada)

Provides assistance and

resources in the areas of:

Medicaid Medicare Private Insurance The Uninsured

Early Period Screening, Detection, and Treatment

Community-based Organizations Nevada PEP (Parent Training Information Center) Family TIES of Nevada Head Start Great Basin Primary Care Association

State Agencies: Title V, Medicaid, DCFS, Welfare, Early Intervention Services, WIC

Community Health Nurses Governor’s Council on Developmental Disabilities (SPAC)

Public FQHC Tribal clinic staff Inter Tribal Council Network Nevada Public Health Foundation

Private Managed Care Organizations Physicians

What worked?

What didn’t?

Information & Referral

STRENGTHS

Statewide collaboration

Cross promotion and referral

Draws on assets of each partner

CHALLENGES

Requires cross training of all front line staff

Resource databases need to have current listings

Real Choice Systems Change Grantees

STRENGTHS

Statewide collaboration on a management level

Shared resources

CHALLENGES

Less involvement and support from state admin

Lack of sustainability plan

Medical Home Initiative

STRENGTHS

Topic of Interest

Organizations identify benefit of participating

Cross referring

Shared tracking and monitoring system

CHALLENGES

Status of medical home in Nevada

Lack of resources Lack of education

and awareness

Health Insurance Coverage

STRENGTHS

Topic of Interest

Organizations identify benefit of participating

Cross referring

CHALLENGES

Growing, transient population

Lack of resources

Lack of education and awareness

STRENGTHS

Resources are available

Organizations identify benefit of participating

Cross referring

Early Period Screening, Detection, and Treatment

CHALLENGES

Staff turnover Keeping EPSDT

a priority Maintaining a

statewide network

Common Elements for Success

A common goal! Meaningfully involvement! Everyone gets something out

of it!

ContactMarcia O’Malley

Executive Director, Family TIES of Nevada

Toll-Free: 866-326-8437

Email:[email protected]

g

Website:www.familytiesnv.org

Debra WaglerHealth Program Manager

Systems Change for CSHCN,Bureau of Family Health

Services,Nevada State Health Division

Phone: 775-684-3479

Email:[email protected]

Website:health.nv.gov/cshcn/CSHCN