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8/16/2019 Principles of Marketing_Ch-9
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Principles of Marketing
Kotler and Armstrong
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Textbook
Cover Image
Chapter 9:
Ne Prod!ct"evelopmentand Prod!ct #ife$
C%cle &trategies
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Ne Prod!ct "evelopment
#earning 'b(ectives
• 'b(ective ): Explain ho co!panies "ndand de#elop ne product ideas.
• 'b(ective *: $ist and de"ne the steps in thene product de#elop!ent process and the
!a%or considerations in !anaging thisprocess.
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Ne Prod!ct "evelopment
#earning 'b(ectives
• 'b(ective +: 'escri(e the stages o) theproduct li)e cycle and ho !ar*eting
strategies change during a product+s li)ecycle.
• 'b(ective ,: 'iscuss to additional productissues socially responsi(le product decisionsand international product and ser#ices!ar*eting.
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Ne Prod!ct "evelopment
#earning 'b(ective )
• Explain ho co!panies "nd and de#elopne product ideas.
e Product 'e#elop!ent /trategy
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Ne Prod!ct "evelopment &trateg%
-a%s to 'btain Ne Prod!cts
Ac.!isition re)ers to the (uying o) a hole
co!pany, a patent, or a license toproduce so!eone else+s product.
Ne prod!ct development re)ers to
original products, product i!pro#e!ents,product !odi"cations, and ne (randsde#eloped )ro! the "r!+s on researchand de#elop!ent.
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Ne Prod!ct "evelopment
#earning 'b(ective )
• Explain ho co!panies "nd and de#elopne product ideas.
e Product 'e#elop!ent /trategy
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Ne Prod!ct "evelopment
#earning 'b(ective *
• $ist and de"ne the steps in the ne productde#elop!ent process and the !a%or
considerations in !anaging this process.
e Product 'e#elop!ent Process
anaging e Product 'e#elop!ent
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Process
Ma(or &tages in Ne Prod!ct "evelopment
4I57E 8 9.1
9-9Copyright © 2016 Pearson Education,Inc.
Product Ideas
' e# el o p!
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ProcessIdea
/eneration
Idea generation is the
syste!aticsearch )or neproduct ideas.
/ources o) neproduct ideas
• Internal
• External Copyright © 2016 Pearson Education,Inc.
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ProcessIdea
/eneration
Internal so!rces re)er to the co!pany+s on)or!al research and de#elop!ent, !anage!ent
and sta, and intrapreneurial progra!s.
0xternal so!rces re)er to sources outside theco!pany such as custo!ers, co!petitors,
distri(utors, suppliers, and outside design "r!s.
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ProcessIdea
/eneration
Crodso!rcing in#ol#es in#iting (road
co!!unities o) people:custo!ers,e!ployees, independent scientists andresearchers, and e#en the pu(lic at large:into the ne product inno#ation process.
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Process
Idea &creening
• Identi)y good ideas and drop
poor ideas• 7-;-; screening )ra!eor*
• Is it real<
• Can e in<
• Is it orth doing<
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Process
Concept "evelopment and Testing
Prod!ct idea is an idea )or a possi(leproduct that the co!pany can see itsel)oering to the !ar*et.
Prod!ct concept is a detailed #ersion o)the idea stated in !eaning)ul consu!erter!s.
Prod!ct image is the ay consu!ers
percei#e an actual or potential product.Copyright © 2016 Pearson Education,Inc.
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Process
Concept testing
re)ers to testingne productconcepts ithgroups o) target
consu!ers.
Concept "evelopment and Testing
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ProcessMarketing &trateg%
"evelopment
Marketing strateg% development isdesigning an initial !ar*eting strategy )ora ne product (ased on the productconcept.
• Marketing strateg% statement consistso)
• =arget !ar*et description
•
>alue proposition plannedCopyright © 2016 Pearson Education,Inc.
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Process
1!siness Anal%sis
1!siness anal%sis is a re#ie o) the
sales, costs, and pro"t pro%ections )or ane product to "nd out hether these)actors satis)y the co!pany+s o(%ecti#es.
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Process
Prod!ct "evelopment
Prod!ct
development isde#eloping theproduct conceptinto a physical
product to ensurethat the productidea can (e turnedinto a or*a(le!ar*et oering.Copyright © 2016 Pearson Education,Inc.
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Process
Test Marketing
Test marketing isthe stage o) neproductde#elop!ent inhich the product
and its proposed!ar*eting progra!are tested inrealistic !ar*etsettings.
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Process
Test MarketingMarketing &trateg% "evelopment
;hen test!ar*eting is
li*ely
• e productith largein#est!ent
• ncertaintya(out productor !ar*eting
progra!
;hen test!ar*eting is
unli*ely
• /i!ple lineextension
• Copy o)co!petitorproduct
• $o costs
• anage!entcon"dence
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Process
Commerciali2ation
Commerciali2ation in#ol#es introducinga ne product into the !ar*et.
•
;hen to launch<• ;here to launch<
• Planned !ar*et rollout<
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Managing Ne Prod!ct "evelopment
/uccess)ul ne product de#elop!ent should(e
• Custo!er centered
• =ea! (ased• /yste!atic
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Managing Ne Prod!ct "evelopment
Team$1ased Ne Prod!ct"evelopment
Team$based ne prod!ct development in#ol#es #arious co!pany depart!entsor*ing closely together, o#erlapping thesteps in the product de#elop!ent process
to sa#e ti!e and increase eecti#eness.
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Managing Ne Prod!ct "evelopment
&%stematic Ne Prod!ct"evelopment
• Inno#ation !anage!ent syste!• Creates an inno#ation-oriented co!pany
culture
• ?ields a large nu!(er o) ne product ideas
Ne Prod!ct "evelopment inT!rb!lent Times
• =e!pted to reduce spending
• ay (eco!e less co!petiti#eCopyright © 2016 Pearson Education,Inc.
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Ne Prod!ct "evelopment
#earning 'b(ective *
• $ist and de"ne the steps in the ne productde#elop!ent process and the !a%or
considerations in !anaging this process.
e Product 'e#elop!ent Process
anaging e Product 'e#elop!ent
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Ne Prod!ct "evelopment
#earning 'b(ective +
• 'escri(e the stages o) the product li)e cycleand ho !ar*eting strategies change during
a product+s li)e cycle.
Product $i)e-Cycle /trategies
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Prod!ct #ife$C%cle &trategies
3I/450 6 97*
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Prod!ct #ife$C%cle &trategies
• Product de#elop!ent
• @ero sales and increasing in#est!entcosts
• Introduction
• /lo sales and nonexistent pro"ts• 5roth
• 7apid !ar*et acceptance and increasing
pro"ts• aturity
• /lo sales groth and pro"ts le#el o ordecline
• 'eclineCopyright © 2016 Pearson Education,
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Prod!ct #ife$C%cle &trategies
4I57E 8 9.&
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Prod!ct #ife$C%cle &trategies
Introd!ction &tage
• /lo sales groth
• $ittle or no pro"t• Aigh distri(ution and pro!otionexpenses
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Prod!ct #ife$C%cle &trategies
/roth &tage
• /ales increase
• e co!petitors enter the !ar*et
• Pro"ts increase
• Econo!ies o) scale
• Consu!er education
• $oering prices to attract !ore(uyers
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Prod!ct #ife$C%cle &trategies
Mat!rit% &tage
• /lodon in sales
• any suppliers
• /u(stitute products
• B#ercapacity leads toco!petition
•
Increased pro!otion and 7'to support sales and pro"ts
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Prod!ct #ife$C%cle &trategies
Mat!rit% &tageModi8cation &trategies
• odi)y the !ar*et
• odi)y the product
•
odi)y the!ar*eting !ix
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Prod!ct #ife$C%cle &trategies
"ecline &tage
•
aintain the product• Aar#est the product
• 'rop the product
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Prod!ct #ife$C%cle &trategies
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=a(le 9.2 D Part 1
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Prod!ct #ife$C%cle &trategies
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=a(le 9.2 D Part 2
Ne Prod!ct "evelopment
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#earning 'b(ective +
• 'escri(e the stages o) the product li)e cycleand ho !ar*eting strategies change duringa product+s li)e cycle.
Product $i)e-Cycle /trategies
• Product de#elop!ent
• Introduction
• 5roth
• aturity
• 'ecline
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Ne Prod!ct "evelopment
Ne Prod!ct "evelopment
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Ne Prod!ct "evelopment
#earning 'b(ective ,
• 'iscuss to additional product issuessocially responsi(le product decisions and
international product and ser#ices !ar*eting.
dditional Product and /er#ice
Considerations
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Additional Prod!ct and &ervice Considerations
Prod!ct "ecisions and &ocial
5esponsibilit%
Pu(lic policy and regulationsregarding de#eloping and droppingproducts, patents, Fuality, sa)ety,and product arranties should (econsidered care)ully.
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Additional Prod!ct and &ervice ConsiderationsInternational Prod!ct and &erviceMarketing
• 'eter!ininghat products
and ser#ices tointroduce inhich countries
• /tandardiGation#ersuscusto!iGation
• Pac*aging and
la(eling Copyright © 2016 Pearson Education,Inc.9-1
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Ne Prod!ct "evelopment
#earning 'b(ective ,
• 'iscuss to additional product issuessocially responsi(le product decisions and
international product and ser#ices !ar*eting.
dditional Product and /er#iceConsiderations
•
Product 'ecisions • Pu(lic policy and regulations
• /ocial responsi(ility
• Products and ser#icesCopyright © 2016 Pearson Education, Inc. 9-2
Principles of Marketing
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Principles of Marketing
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