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8/13/2019 Principals of Management - MBA Week 1
1/31
MBA503: Week 1
Dr Sardana Islam Khan
Assistant Professor of HRM
Deputy Executive Director of Centre for Research and Training
Assistant Editor of Journal of Business and Social Science
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Why study the
management ofmodern
organisations?
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Why study management?
The organisation is the central unit of most business studies: an understanding of the facets and dynamics of organisations is
fundamental to your business education
An introductory business management course is a feature of mostbusiness degrees [from Harvard, to Oxford, to Latrobe!]
Other reasons: The economic argument:
it is important to understand the factors which can impact on the financialperformance of businesses and the market
The management of enterprises has huge implications for macro and microeconomic performance [and the disciplines which attempt to measure
performance] Studies show that fundamental shifts in economic performance have beenthe result in changes to management paradigms
The social argument: Social policy implications: work can impact on your well-being (health,
happiness, life satisfaction, relationships)
Provides a basis for understanding your own experiences at work
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Defining organisations
The simple definition of an organisations is a:
deliberate arrangement (structure)
of people (labour)
for a specific purpose (to achieve goals)
Broad purpose of organisations:
to be efficient (generate maximum output)
to be effective (achieve goals)
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Organisational Performance
Organisational effectiveness means producing outputsthat achieve the organisations purpose or goals:
A business
A hospital
A university
Government departments
A church
A footy club Organisational efficiency:
maximise outputs, minimise inputs
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The key questions
How can organisations be managed in a waythat maximises performance (effectiveness and
efficiency)?
How can the productivity of organisations beenhanced?
What kinds of issues do we need to address?
What can we learn from research conducted in thefield (academic context)?
What can we learn from other successful
companies (practitioner based)?
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The new workplace
Increasing focus on the importance of intellectualcapital
Globalisation pressures:
Increased competition Phenomenon of global outsourcing
Developments in technology, changing the way
organisations do business
Increasing diversity of the workforce
Age, gender, ethnicity or race
Social responsibility and corporate governance
Changing nature of a career
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Check this out
http://www.biography.com/people/
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Warren Buffett - Unpretentious
Billionaire
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Mark Zuckerberg-The face of
face book
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Jack Welsh
Former CEOGE
Often touted as the
model CEO
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http://en.wikipedia.org/wiki/File:Muhammad_Yunus_-_World_Economic_Forum_Annual_Meeting_2012.jpg8/13/2019 Principals of Management - MBA Week 1
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Functions of Management: PLOC
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Planning
The planning function
includes the following
activities:
Defining goals Establishing strategy
Developing plans to
co-ordinate activities
Decision-making
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Leading
The leading functionincludes: Motivating subordinates
Directing others
Selecting the mosteffective communicationchannels
Resolving conflict
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Organising
The organising functionincludes determining:
What is to be done
Who is to do them
How tasks are grouped
Who reports to whom
Who makes the decisions?
Managing change
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Controlling
The controlling functionincludes:
Monitoring activities to
ensure that they are
accomplished asplanned
Correcting significant
deviations from stated
goals/objectives
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How do managers spent their time?
Henry Mintzberg identified three categories ofmanagerial roles:
Interpersonal roles:
figurehead, leadership, liaison
Informational roles:
monitoring, dissemination of information, spokesperson
Decisional roles: disturbance handler, resource allocator, negotiator
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The nature of managerial work
Mintzberg studied the nature of managerial
work (see further reading for Week 1):
A lot of work, at an unrelenting pace
Variety, fragmentation, brevity
Prefer issues that are current, specific and ad hoc
Manager sits between the organisation and
networks Preference between verbal media
Manager is in control of his own affairs
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Skill requirements
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Universality of Functions & Roles
Do all managers perform the same type of functionsand roles? Consider:
Organisational level
the level of management -- first-level, middle or top level manager?
Organisational type
business firm, government agency, special interest group, cultural
institution
Organisational size
small business, MNCs
The country the organisation operates in:
AustraliaRussiaKenyaIsrael
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MBA501 Resources
The textbook is:
Samson, D. and R.L. Daft (2009) Fundamentals of
Management. 3rdedition, Melbourne: Thomson.
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Week 2: The historical
origins of management
An important topicdont miss it!
Assistant Professor of HRMDeputy Executive Director of Centre for Research and Training
Assistant Editor of Journal of Business and Social Science