Principals of Management - MBA Week 1

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    MBA503: Week 1

    Dr Sardana Islam Khan

    Assistant Professor of HRM

    Deputy Executive Director of Centre for Research and Training

    Assistant Editor of Journal of Business and Social Science

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    Why study the

    management ofmodern

    organisations?

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    Why study management?

    The organisation is the central unit of most business studies: an understanding of the facets and dynamics of organisations is

    fundamental to your business education

    An introductory business management course is a feature of mostbusiness degrees [from Harvard, to Oxford, to Latrobe!]

    Other reasons: The economic argument:

    it is important to understand the factors which can impact on the financialperformance of businesses and the market

    The management of enterprises has huge implications for macro and microeconomic performance [and the disciplines which attempt to measure

    performance] Studies show that fundamental shifts in economic performance have beenthe result in changes to management paradigms

    The social argument: Social policy implications: work can impact on your well-being (health,

    happiness, life satisfaction, relationships)

    Provides a basis for understanding your own experiences at work

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    Defining organisations

    The simple definition of an organisations is a:

    deliberate arrangement (structure)

    of people (labour)

    for a specific purpose (to achieve goals)

    Broad purpose of organisations:

    to be efficient (generate maximum output)

    to be effective (achieve goals)

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    Organisational Performance

    Organisational effectiveness means producing outputsthat achieve the organisations purpose or goals:

    A business

    A hospital

    A university

    Government departments

    A church

    A footy club Organisational efficiency:

    maximise outputs, minimise inputs

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    The key questions

    How can organisations be managed in a waythat maximises performance (effectiveness and

    efficiency)?

    How can the productivity of organisations beenhanced?

    What kinds of issues do we need to address?

    What can we learn from research conducted in thefield (academic context)?

    What can we learn from other successful

    companies (practitioner based)?

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    The new workplace

    Increasing focus on the importance of intellectualcapital

    Globalisation pressures:

    Increased competition Phenomenon of global outsourcing

    Developments in technology, changing the way

    organisations do business

    Increasing diversity of the workforce

    Age, gender, ethnicity or race

    Social responsibility and corporate governance

    Changing nature of a career

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    Check this out

    http://www.biography.com/people/

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    Warren Buffett - Unpretentious

    Billionaire

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    Mark Zuckerberg-The face of

    face book

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    Jack Welsh

    Former CEOGE

    Often touted as the

    model CEO

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    http://en.wikipedia.org/wiki/File:Muhammad_Yunus_-_World_Economic_Forum_Annual_Meeting_2012.jpg
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    Functions of Management: PLOC

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    Planning

    The planning function

    includes the following

    activities:

    Defining goals Establishing strategy

    Developing plans to

    co-ordinate activities

    Decision-making

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    Leading

    The leading functionincludes: Motivating subordinates

    Directing others

    Selecting the mosteffective communicationchannels

    Resolving conflict

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    Organising

    The organising functionincludes determining:

    What is to be done

    Who is to do them

    How tasks are grouped

    Who reports to whom

    Who makes the decisions?

    Managing change

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    Controlling

    The controlling functionincludes:

    Monitoring activities to

    ensure that they are

    accomplished asplanned

    Correcting significant

    deviations from stated

    goals/objectives

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    How do managers spent their time?

    Henry Mintzberg identified three categories ofmanagerial roles:

    Interpersonal roles:

    figurehead, leadership, liaison

    Informational roles:

    monitoring, dissemination of information, spokesperson

    Decisional roles: disturbance handler, resource allocator, negotiator

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    The nature of managerial work

    Mintzberg studied the nature of managerial

    work (see further reading for Week 1):

    A lot of work, at an unrelenting pace

    Variety, fragmentation, brevity

    Prefer issues that are current, specific and ad hoc

    Manager sits between the organisation and

    networks Preference between verbal media

    Manager is in control of his own affairs

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    Skill requirements

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    Universality of Functions & Roles

    Do all managers perform the same type of functionsand roles? Consider:

    Organisational level

    the level of management -- first-level, middle or top level manager?

    Organisational type

    business firm, government agency, special interest group, cultural

    institution

    Organisational size

    small business, MNCs

    The country the organisation operates in:

    AustraliaRussiaKenyaIsrael

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    MBA501 Resources

    The textbook is:

    Samson, D. and R.L. Daft (2009) Fundamentals of

    Management. 3rdedition, Melbourne: Thomson.

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    Week 2: The historical

    origins of management

    An important topicdont miss it!

    Assistant Professor of HRMDeputy Executive Director of Centre for Research and Training

    Assistant Editor of Journal of Business and Social Science