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Presentation to BCS
23rd November 2010
Shore PMS Limited
1
PRINCE2®:
It‟s just “Structured Common Sense”
Dave Tyler CEng MIEE MAPM
Presentation to BCS Wiltshire Branch 23rd November 2010
Presentation to BCS
23rd November 2010
Shore PMS Limited
2
Agenda
• Aim of this Presentation
• Introductions
• PRINCE2: What & Why?
• Components of PRINCE2 2009 Edition
• “Structured Common Sense”: – “Manage by Stages” (Principle)
– “Manage by Exception” (Principle)
– “Focus on Products” (Principle)
– “Initiating a Project” (Process)
– “Change” (Theme)
• Tailoring
• Q&A
Presentation to BCS
23rd November 2010
Shore PMS Limited
3
Presentation Aims
• To look at PRINCE2 from a different perspective: – “Structured Common Sense”
– Introduce PRINCE2 to newcomers
– Look at the parallels with everyday life
– Counter some popular perceptions / misconceptions?
• Not a tutorial
• Not a sales pitch
• Not going to explore professional case studies
• No IT/IS Project “War Stories”!
Presentation to BCS
23rd November 2010
Shore PMS Limited
4
Presentation to BCS
23rd November 2010
Shore PMS Limited
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Introductions
• I am a Practising Project Manager – and proud of it! – 15 years working in and leading projects
– Primarily IT, and generally IT infrastructure
– Government Sector
– Former Civil Servant, several years with IT Services company, “Independent” for the last 3 Years
– MAPM, MIEE, CEng
• I am an APMG accredited PRINCE2 Trainer – Part time role as Lead Trainer for an international consultancy
• A genuine advocate for PRINCE2 – not just because it pays my mortgage!
“Those that can, do. Those that can’t, teach” Really?
Presentation to BCS
23rd November 2010
Shore PMS Limited
6
PRINCE2: What & Why?
• PRINCE2:
– PRojects
– IN
– Controlled
– Environments
• But why the “2” ?? – 1989 – PRINCE established by CCTA (now OGC)
– 1996 – PRINCE2 launched by CCTA
– 16th June 2009 – PRINCE2 refresh launched
Presentation to BCS
23rd November 2010
Shore PMS Limited
7
PRINCE2: What & Why?
• OGC owns the copyright on the PRINCE2 materials and method
• The APM Group Ltd (APMG) is the certification body for PRINCE2 and is accredited by UKAS
• APMG assesses PRINCE2 materials, courses, trainers and training organisations
• PRINCE2 Manual published by TSO
Presentation to BCS
23rd November 2010
Shore PMS Limited
8
PRINCE2: What & Why?
• PRINCE2: – is a Project Management Methodology
– Is based on lessons learned by multi-national organisations
– if applied appropriately, will increase the chances of a successful outcome for your projects
• PRINCE2 is NOT: – Project Management Software
– General / Project Management Training
– Too expensive to implement on small projects
– Only for large organisations
– A “magic formula” for complete success
Presentation to BCS
23rd November 2010
Shore PMS Limited
9
PRINCE2: What & Why?
• Reasons for Project Failure: – No/Poor Business Case
– No/Poor Quality Management
– No/Poor Definition of Required Outcome(s)
– No/Poor Communication with Stakeholder
– No/Poor Roles Definition
– No/Poor Estimation of Costs and Durations
– No/Poor Planning
– No/Poor Controls and Monitoring of Progress
– No/Poor Definition and Agreement of Business Requirements
Presentation to BCS
23rd November 2010
Shore PMS Limited
10
PRINCE2: What & Why?
• Some benefits of PRINCE2: – Embodies established and proven best practice and governance
– Can be applied to any type of project
– Widely recognised and understood – common vocabulary
– Provides for explicit recognition of project responsibilities
– Defined structure for accountability, delegation, authority and communication
– Based on the concept of “management by exception”
– Focus on viability driven by the Business Case
– Promotes learning and continual improvement
– Training organisation and Trainers are Accredited by APM Group Ltd. ensuring consistently high standards of training are provided
Presentation to BCS
23rd November 2010
Shore PMS Limited
11
PRINCE2: What & Why?
• PRINCE2 Provides: – Controlled Start, Middle and End
– Regular reviews of progress against plan and the Business Case
– Flexible decision points
– “Management by Exception”
– Management and Stakeholder involvement at appropriate points
– Communication channels
– Common understanding of what is required of the Project and monitoring achievements
Presentation to BCS
23rd November 2010
Shore PMS Limited
12
Components of PRINCE2 2009 Edition
• Principles:
• Themes: • Processes:
Presentation to BCS
23rd November 2010
Shore PMS Limited
13
Components of PRINCE2 2009 Edition
• Principles:
– Continued business justification
– Learn from experience
– Defined roles and responsibilities
– Manage by stages
– Manage by exception
– Focus on products
– Tailor to suit the project environment
• Themes: • Processes:
Presentation to BCS
23rd November 2010
Shore PMS Limited
14
Components of PRINCE2 2009 Edition
• Principles:
– Continued business justification
– Learn from experience
– Defined roles and responsibilities
– Manage by stages
– Manage by exception
– Focus on products
– Tailor to suit the project environment
• Themes:
– Business Case
– Organisation
– Quality
– Plans
– Risk
– Change
– Progress
• Processes:
Presentation to BCS
23rd November 2010
Shore PMS Limited
15
Components of PRINCE2 2009 Edition
• Principles:
– Continued business justification
– Learn from experience
– Defined roles and responsibilities
– Manage by stages
– Manage by exception
– Focus on products
– Tailor to suit the project environment
• Themes:
– Business Case
– Organisation
– Quality
– Plans
– Risk
– Change
– Progress
• Processes:
– Starting up a project
– Directing a project
– Initiating a project
– Controlling a stage
– Managing product delivery
– Managing a stage boundary
– Closing a project
Presentation to BCS
23rd November 2010
Shore PMS Limited
16
Components of PRINCE2 2009 Edition
• Principles:
– Continued business justification
– Learn from experience
– Defined roles and responsibilities
– Manage by stages
– Manage by exception
– Focus on products
– Tailor to suit the project environment
• Themes:
– Business Case
– Organisation
– Quality
– Plans
– Risk
– Change
– Progress
• Processes:
– Starting up a project
– Directing a project
– Initiating a project
– Controlling a stage
– Managing product delivery
– Managing a stage boundary
– Closing a project
Presentation to BCS
23rd November 2010
Shore PMS Limited
17
“Manage by stages”
Presentation to BCS
23rd November 2010
Shore PMS Limited
18
“Manage by stages”
• PRINCE2 says: – A PRINCE2 project is planned, monitored and
controlled on a stage-by-stage basis
– Planning horizons • Divide project into management stages
• High level project plan, detailed stage plan for this stage
• Planning, delegating, monitoring and controlling the project
stage by stage
Presentation to BCS
23rd November 2010
Shore PMS Limited
19
“Manage by stages”
• We say:
– We managed our last holiday “by stages”
Presentation to BCS
23rd November 2010
Shore PMS Limited
20
“Manage by stages”
• Holiday “Project Plan” only bound by 3 firm constraints
– Overnight ferry from Portsmouth (Wed 8 Sept)
– Italian GP / Hotel in Milan (Fri 10th / Sat 11th / Sun 12th Sept)
– Eurotunnel back to UK (Wed 15 Sept)
• Considered every day to be a “Stage” within the overall Project Plan
– Detail of each “Stage” worked out the evening before
– Flexibility to deal with each stage when you get there…
• …without jeopardising overall project aims
• …without needing to re-plan later stages in response to the execution of the project
Presentation to BCS
23rd November 2010
Shore PMS Limited
21
“Manage by stages”
• Enabled us to spend an unplanned day visiting Chamonix Mont-Blanc before visiting Milan…
• Enabled us to spend a morning driving up and down the Stelvio Pass after visiting Milan…
• If we‟d have planned everything down to the last detail before we left the UK, we‟d have had to re-plan to accommodate the changes, and the original planning cycle would have been pointless!
Presentation to BCS
23rd November 2010
Shore PMS Limited
22
“Manage by exception”
Presentation to BCS
23rd November 2010
Shore PMS Limited
23
“Manage by exception”
• PRINCE2 says: – …defined tolerances for each project objective to establish limits
of delegated authority
– …tolerance provides an agent of governance in the project
– …if tolerances are forecast to be exceeded the next senior level of management is alerted
Presentation to BCS
23rd November 2010
Shore PMS Limited
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“Manage by exception”
• We say: – Its just like buying a wedding dress…
Presentation to BCS
23rd November 2010
Shore PMS Limited
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“Manage by exception”
• It is likely that a budget will have been agreed for the Wedding Dress… – Say £300?
• But it‟s possible that the desired dress is over-budget…
• At £330, the Bride may consider it is “within Tolerance” – Overspend by £30 is acceptable to the Budget Holder!
– [P2 says there is a “Tolerance” of £30 on the cost of the dress]
• At £400, it may be considered to be “out of Tolerance” – The “Wedding Dress Project” is “In Exception” on cost grounds…
– The Bride will need to escalate the matter to the next level of management (Groom? Bride‟s Father?)…
– …and seek instruction on how to proceed
Presentation to BCS
23rd November 2010
Shore PMS Limited
26
“Manage by exception”
• But there is one VERY important fact that applies to PRINCE2 projects, and SHOULD apply to the purchase of Wedding Dresses…
• “Exception” is triggered once you are FORECASTING a breach of tolerance… …not once you‟ve got there!
• As the Budget Holder (or “Project Executive”): – Do you want the Bride to come home, and say “Sorry, I
overspent by £100”?
– Or would you prefer her to ring you first and say “I‟ve seen the perfect dress, but it‟s £100 over-budget…”?
Presentation to BCS
23rd November 2010
Shore PMS Limited
27
“Focus on products”
Presentation to BCS
23rd November 2010
Shore PMS Limited
28
“Focus on products”
• PRINCE2 says: – A PRINCE2 project focuses on the definition and delivery of
products, in particular their quality requirements
– Need agreement on the products to be produced and the criteria
by which they will be individually approved
– Product Descriptions are key to project success
Presentation to BCS
23rd November 2010
Shore PMS Limited
29
“Focus on products”
• We say: – It‟s just like planning a wedding…
Presentation to BCS
23rd November 2010
Shore PMS Limited
30
“Focus on products”
• Project scheduling software forces an “activity based”
way of thinking…
– …but that‟s not how people normally plan!
• PRINCE2 encourages “Product Based Planning”
– A focus on “the things we need” first
– And consideration of “the work we need” to do afterwards
• Product Descriptions help us to define what we want
those things to look like
Presentation to BCS
23rd November 2010
Shore PMS Limited
31
“Focus on products”
• Think of the Bride & Groom…
– They say “we need flowers, a dress, a cake and a venue”
(products)
– And then they worry about how / where they‟re going to get them
(activities)
• Product Descriptions set out what we want, before we
get them:
– “Ivory dress”, “off the shoulder”, “not a meringue”
– “2 tiers on the cake”, “chocolate sponge not fruit cake”
• Focusing on Products is what we do in every day life!
Presentation to BCS
23rd November 2010
Shore PMS Limited
32
“Initiating a project”
Presentation to BCS
23rd November 2010
Shore PMS Limited
33
“Initiating a project”
• PRINCE2 says: – Establishes solid foundations for the project
– Enables the organisation to understand the work that needs to
be done to deliver the project‟s products before committing to a
significant spend
• Senior Management say:
– “When are you going to stop writing documents, and start doing
some real work??!!?!?!!”
Presentation to BCS
23rd November 2010
Shore PMS Limited
34
“Initiating a project”
• We say: – It‟s just like arranging your honeymoon
Presentation to BCS
23rd November 2010
Shore PMS Limited
35
“Initiating a project”
• Project Initiation: – “What, why, who, how, where, when, and how much” – Project
Initiation Documentation
• The Bride & Groom don‟t walk out of the church, drive to the airport, and see if they can find a holiday! – They „initiate the Honeymoon Project‟ while they are planning
their wedding
– Have to consider: cost, time off work, possible destinations, holiday jabs, seasonal weather, visas, holiday reading, airport parking, spending money, holiday clothes, etc, etc, etc
• Project Initiation is just a formal approach to what we do in every day life!
Presentation to BCS
23rd November 2010
Shore PMS Limited
36
“Change”
Presentation to BCS
23rd November 2010
Shore PMS Limited
37
“Change”
• PRINCE2 says: – Purpose of the “Change” Theme is to identify, assess and
control any potential and approved changes to the baseline
– Change during a project is inevitable
– Every project needs a systematic approach to the identification, assessment and control of issues that may result in change
– The aim of issue and change control is not to prevent changes; it is to ensure that every change is agreed by the relevant authority before it takes place
• We say: – It‟s a good opportunity to go COMPLETELY off topic…
Presentation to BCS
23rd November 2010
Shore PMS Limited
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Presentation to BCS
23rd November 2010
Shore PMS Limited
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Presentation to BCS
23rd November 2010
Shore PMS Limited
40
“Change”
“The carburettor air induction system was revised in 1976.
Previously air was drawn in at the rear of the hood [bonnet],
producing a slight howl audible from within the car. The air
source point was moved forward, so that air was pulled in over
the radiator.
The 1976 hood [bonnet] is unique to the year.”
Source: “Corvette Black Book”, Mike Antonick
Presentation to BCS
23rd November 2010
Shore PMS Limited
41
“Change”
• Change is inevitable in a project
• Change is not something to fear…
• …but UNCONTROLLED change is a problem
• Change control / configuration management
exists to avoid problems, not to deliberately
restrict freedom or stifle innovation & creativity!
• Think of the 1976 Corvette Bonnet!
Presentation to BCS
23rd November 2010
Shore PMS Limited
42
Tailoring
Presentation to BCS
23rd November 2010
Shore PMS Limited
43
Tailoring
• PRINCE2 designed for use on any project in any sector, any organisation, producing any product for any reason
• Tailoring allows use of PRINCE2 across all projects
• Tailoring is the appropriate use of PRINCE2 for the project and its environment
• Note, adoption of PRINCE2 into an organisation is known as “embedding” – this is not the same as tailoring
Presentation to BCS
23rd November 2010
Shore PMS Limited
44
Tailoring
• Tailored PRINCE2 is not “PRINCE2 Lite”!
• Tailoring does not omit elements of the method
• Adapt the method to the organisation‟s and project‟s requirements
• Do not let the project become unnecessarily bureaucratic
• Tailoring is about thinking how to apply the method and then using it with a “lightness of touch”
Presentation to BCS
23rd November 2010
Shore PMS Limited
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Q&A
For more information: www.shorepms.co.uk
www.twitter.com/Shore_PMS
Our thanks to Team PM Limited for allowing us to reproduce their source text on the “PRINCE2: What & Why?” Slides…
www.teampm.co.uk
shore [showr, shawr]
(vb, transitive)
- increase the strength of an
existing structure by adding
external support