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Presentation to BCS 23 rd November 2010 Shore PMS Limited 1 PRINCE2 ® : It‟s just “Structured Common Sense” Dave Tyler CEng MIEE MAPM Presentation to BCS Wiltshire Branch 23 rd November 2010

PRINCE2 It‟s just “Structured ... - BCS Wiltshire Branch · –No/Poor Quality Management –No/Poor Definition of Required ... • Product Descriptions help us to ... –“When

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Page 1: PRINCE2 It‟s just “Structured ... - BCS Wiltshire Branch · –No/Poor Quality Management –No/Poor Definition of Required ... • Product Descriptions help us to ... –“When

Presentation to BCS

23rd November 2010

Shore PMS Limited

1

PRINCE2®:

It‟s just “Structured Common Sense”

Dave Tyler CEng MIEE MAPM

Presentation to BCS Wiltshire Branch 23rd November 2010

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Presentation to BCS

23rd November 2010

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Agenda

• Aim of this Presentation

• Introductions

• PRINCE2: What & Why?

• Components of PRINCE2 2009 Edition

• “Structured Common Sense”: – “Manage by Stages” (Principle)

– “Manage by Exception” (Principle)

– “Focus on Products” (Principle)

– “Initiating a Project” (Process)

– “Change” (Theme)

• Tailoring

• Q&A

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Presentation Aims

• To look at PRINCE2 from a different perspective: – “Structured Common Sense”

– Introduce PRINCE2 to newcomers

– Look at the parallels with everyday life

– Counter some popular perceptions / misconceptions?

• Not a tutorial

• Not a sales pitch

• Not going to explore professional case studies

• No IT/IS Project “War Stories”!

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Introductions

• I am a Practising Project Manager – and proud of it! – 15 years working in and leading projects

– Primarily IT, and generally IT infrastructure

– Government Sector

– Former Civil Servant, several years with IT Services company, “Independent” for the last 3 Years

– MAPM, MIEE, CEng

• I am an APMG accredited PRINCE2 Trainer – Part time role as Lead Trainer for an international consultancy

• A genuine advocate for PRINCE2 – not just because it pays my mortgage!

“Those that can, do. Those that can’t, teach” Really?

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PRINCE2: What & Why?

• PRINCE2:

– PRojects

– IN

– Controlled

– Environments

• But why the “2” ?? – 1989 – PRINCE established by CCTA (now OGC)

– 1996 – PRINCE2 launched by CCTA

– 16th June 2009 – PRINCE2 refresh launched

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PRINCE2: What & Why?

• OGC owns the copyright on the PRINCE2 materials and method

• The APM Group Ltd (APMG) is the certification body for PRINCE2 and is accredited by UKAS

• APMG assesses PRINCE2 materials, courses, trainers and training organisations

• PRINCE2 Manual published by TSO

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PRINCE2: What & Why?

• PRINCE2: – is a Project Management Methodology

– Is based on lessons learned by multi-national organisations

– if applied appropriately, will increase the chances of a successful outcome for your projects

• PRINCE2 is NOT: – Project Management Software

– General / Project Management Training

– Too expensive to implement on small projects

– Only for large organisations

– A “magic formula” for complete success

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PRINCE2: What & Why?

• Reasons for Project Failure: – No/Poor Business Case

– No/Poor Quality Management

– No/Poor Definition of Required Outcome(s)

– No/Poor Communication with Stakeholder

– No/Poor Roles Definition

– No/Poor Estimation of Costs and Durations

– No/Poor Planning

– No/Poor Controls and Monitoring of Progress

– No/Poor Definition and Agreement of Business Requirements

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PRINCE2: What & Why?

• Some benefits of PRINCE2: – Embodies established and proven best practice and governance

– Can be applied to any type of project

– Widely recognised and understood – common vocabulary

– Provides for explicit recognition of project responsibilities

– Defined structure for accountability, delegation, authority and communication

– Based on the concept of “management by exception”

– Focus on viability driven by the Business Case

– Promotes learning and continual improvement

– Training organisation and Trainers are Accredited by APM Group Ltd. ensuring consistently high standards of training are provided

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PRINCE2: What & Why?

• PRINCE2 Provides: – Controlled Start, Middle and End

– Regular reviews of progress against plan and the Business Case

– Flexible decision points

– “Management by Exception”

– Management and Stakeholder involvement at appropriate points

– Communication channels

– Common understanding of what is required of the Project and monitoring achievements

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Components of PRINCE2 2009 Edition

• Principles:

• Themes: • Processes:

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Components of PRINCE2 2009 Edition

• Principles:

– Continued business justification

– Learn from experience

– Defined roles and responsibilities

– Manage by stages

– Manage by exception

– Focus on products

– Tailor to suit the project environment

• Themes: • Processes:

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Components of PRINCE2 2009 Edition

• Principles:

– Continued business justification

– Learn from experience

– Defined roles and responsibilities

– Manage by stages

– Manage by exception

– Focus on products

– Tailor to suit the project environment

• Themes:

– Business Case

– Organisation

– Quality

– Plans

– Risk

– Change

– Progress

• Processes:

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Components of PRINCE2 2009 Edition

• Principles:

– Continued business justification

– Learn from experience

– Defined roles and responsibilities

– Manage by stages

– Manage by exception

– Focus on products

– Tailor to suit the project environment

• Themes:

– Business Case

– Organisation

– Quality

– Plans

– Risk

– Change

– Progress

• Processes:

– Starting up a project

– Directing a project

– Initiating a project

– Controlling a stage

– Managing product delivery

– Managing a stage boundary

– Closing a project

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Components of PRINCE2 2009 Edition

• Principles:

– Continued business justification

– Learn from experience

– Defined roles and responsibilities

– Manage by stages

– Manage by exception

– Focus on products

– Tailor to suit the project environment

• Themes:

– Business Case

– Organisation

– Quality

– Plans

– Risk

– Change

– Progress

• Processes:

– Starting up a project

– Directing a project

– Initiating a project

– Controlling a stage

– Managing product delivery

– Managing a stage boundary

– Closing a project

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“Manage by stages”

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“Manage by stages”

• PRINCE2 says: – A PRINCE2 project is planned, monitored and

controlled on a stage-by-stage basis

– Planning horizons • Divide project into management stages

• High level project plan, detailed stage plan for this stage

• Planning, delegating, monitoring and controlling the project

stage by stage

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“Manage by stages”

• We say:

– We managed our last holiday “by stages”

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“Manage by stages”

• Holiday “Project Plan” only bound by 3 firm constraints

– Overnight ferry from Portsmouth (Wed 8 Sept)

– Italian GP / Hotel in Milan (Fri 10th / Sat 11th / Sun 12th Sept)

– Eurotunnel back to UK (Wed 15 Sept)

• Considered every day to be a “Stage” within the overall Project Plan

– Detail of each “Stage” worked out the evening before

– Flexibility to deal with each stage when you get there…

• …without jeopardising overall project aims

• …without needing to re-plan later stages in response to the execution of the project

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“Manage by stages”

• Enabled us to spend an unplanned day visiting Chamonix Mont-Blanc before visiting Milan…

• Enabled us to spend a morning driving up and down the Stelvio Pass after visiting Milan…

• If we‟d have planned everything down to the last detail before we left the UK, we‟d have had to re-plan to accommodate the changes, and the original planning cycle would have been pointless!

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“Manage by exception”

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“Manage by exception”

• PRINCE2 says: – …defined tolerances for each project objective to establish limits

of delegated authority

– …tolerance provides an agent of governance in the project

– …if tolerances are forecast to be exceeded the next senior level of management is alerted

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“Manage by exception”

• We say: – Its just like buying a wedding dress…

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“Manage by exception”

• It is likely that a budget will have been agreed for the Wedding Dress… – Say £300?

• But it‟s possible that the desired dress is over-budget…

• At £330, the Bride may consider it is “within Tolerance” – Overspend by £30 is acceptable to the Budget Holder!

– [P2 says there is a “Tolerance” of £30 on the cost of the dress]

• At £400, it may be considered to be “out of Tolerance” – The “Wedding Dress Project” is “In Exception” on cost grounds…

– The Bride will need to escalate the matter to the next level of management (Groom? Bride‟s Father?)…

– …and seek instruction on how to proceed

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“Manage by exception”

• But there is one VERY important fact that applies to PRINCE2 projects, and SHOULD apply to the purchase of Wedding Dresses…

• “Exception” is triggered once you are FORECASTING a breach of tolerance… …not once you‟ve got there!

• As the Budget Holder (or “Project Executive”): – Do you want the Bride to come home, and say “Sorry, I

overspent by £100”?

– Or would you prefer her to ring you first and say “I‟ve seen the perfect dress, but it‟s £100 over-budget…”?

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“Focus on products”

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“Focus on products”

• PRINCE2 says: – A PRINCE2 project focuses on the definition and delivery of

products, in particular their quality requirements

– Need agreement on the products to be produced and the criteria

by which they will be individually approved

– Product Descriptions are key to project success

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“Focus on products”

• We say: – It‟s just like planning a wedding…

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“Focus on products”

• Project scheduling software forces an “activity based”

way of thinking…

– …but that‟s not how people normally plan!

• PRINCE2 encourages “Product Based Planning”

– A focus on “the things we need” first

– And consideration of “the work we need” to do afterwards

• Product Descriptions help us to define what we want

those things to look like

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“Focus on products”

• Think of the Bride & Groom…

– They say “we need flowers, a dress, a cake and a venue”

(products)

– And then they worry about how / where they‟re going to get them

(activities)

• Product Descriptions set out what we want, before we

get them:

– “Ivory dress”, “off the shoulder”, “not a meringue”

– “2 tiers on the cake”, “chocolate sponge not fruit cake”

• Focusing on Products is what we do in every day life!

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“Initiating a project”

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“Initiating a project”

• PRINCE2 says: – Establishes solid foundations for the project

– Enables the organisation to understand the work that needs to

be done to deliver the project‟s products before committing to a

significant spend

• Senior Management say:

– “When are you going to stop writing documents, and start doing

some real work??!!?!?!!”

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“Initiating a project”

• We say: – It‟s just like arranging your honeymoon

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“Initiating a project”

• Project Initiation: – “What, why, who, how, where, when, and how much” – Project

Initiation Documentation

• The Bride & Groom don‟t walk out of the church, drive to the airport, and see if they can find a holiday! – They „initiate the Honeymoon Project‟ while they are planning

their wedding

– Have to consider: cost, time off work, possible destinations, holiday jabs, seasonal weather, visas, holiday reading, airport parking, spending money, holiday clothes, etc, etc, etc

• Project Initiation is just a formal approach to what we do in every day life!

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“Change”

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“Change”

• PRINCE2 says: – Purpose of the “Change” Theme is to identify, assess and

control any potential and approved changes to the baseline

– Change during a project is inevitable

– Every project needs a systematic approach to the identification, assessment and control of issues that may result in change

– The aim of issue and change control is not to prevent changes; it is to ensure that every change is agreed by the relevant authority before it takes place

• We say: – It‟s a good opportunity to go COMPLETELY off topic…

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“Change”

“The carburettor air induction system was revised in 1976.

Previously air was drawn in at the rear of the hood [bonnet],

producing a slight howl audible from within the car. The air

source point was moved forward, so that air was pulled in over

the radiator.

The 1976 hood [bonnet] is unique to the year.”

Source: “Corvette Black Book”, Mike Antonick

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“Change”

• Change is inevitable in a project

• Change is not something to fear…

• …but UNCONTROLLED change is a problem

• Change control / configuration management

exists to avoid problems, not to deliberately

restrict freedom or stifle innovation & creativity!

• Think of the 1976 Corvette Bonnet!

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Tailoring

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Tailoring

• PRINCE2 designed for use on any project in any sector, any organisation, producing any product for any reason

• Tailoring allows use of PRINCE2 across all projects

• Tailoring is the appropriate use of PRINCE2 for the project and its environment

• Note, adoption of PRINCE2 into an organisation is known as “embedding” – this is not the same as tailoring

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Tailoring

• Tailored PRINCE2 is not “PRINCE2 Lite”!

• Tailoring does not omit elements of the method

• Adapt the method to the organisation‟s and project‟s requirements

• Do not let the project become unnecessarily bureaucratic

• Tailoring is about thinking how to apply the method and then using it with a “lightness of touch”

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Q&A

For more information: www.shorepms.co.uk

[email protected]

www.twitter.com/Shore_PMS

Our thanks to Team PM Limited for allowing us to reproduce their source text on the “PRINCE2: What & Why?” Slides…

www.teampm.co.uk

shore [showr, shawr]

(vb, transitive)

- increase the strength of an

existing structure by adding

external support