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AmazonPrime:ACustomer’sPerspective
¨ Becomingamember:AnAmazonPrimemembershipcosts$99/year.
¨ TheMembershipPrivileges:¤ Freeshippingontwo-daydeliveriesforitemsthatareclassifiedasprimeitems.
¤ UnlimitedstreamingofmoviesandTVshowswith Prime Video.
¤ BorrowbooksfromtheKindleOwners'LendingLibrary
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TheGrowthofAmazonPrime
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2009 2010 2011 2012 2013 2014 2015 2016 2017
NumberofPrimeMembers
NumberofPrimeMembers
60%ofUShouseholdshadPrimememberships
Amazon Prime was introduced in 2005
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TheRevenueSide
¨ TheMembershipFee:Anyone(inthecountrieswherePrimeisoffered)canbecomeaPrimemember,eitheronamonthlyoranannualbasis.IntheUS,in2017,theannualfeeformembershipwas$99,asithasbeenforthelastfewyears,andthemonthlyfeewas$10.99.With85millionmembers,thattranslatesintoatotalrevenueforthecompanyofover$9billion,sinceapproximately20%ofPrimemembersaremonthlymembers.
¨ TheIncrementalSales:ThetypicalPrimememberspendsapproximately$1,300/yearonAmazonproducts,asopposedtothe$700spentbynon-Primemembers.(ButistheincrementalsalesaPrimeeffect?)
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TheCostSide- Shipping
¨ TheCostof“free”Shipping:Thebiggestcost,byfar,toAmazonistheshippingcostthatthecompanynowbearsonPrimeitems.¤ In2016,thecompanyreportednetshippingsubsidycostsof$7.2billion(inthefootnotestothe10K)
¤ Assumingthatalmostallofthesecostswererelatedtoservicingthe60millionmembersthatAmazonhadin2016leadstoaper-membershippingcostofcloseto$120/member.
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OtherCosts
¨ CustomerServiceCosts:ThecompanyexpendsadministrativecostsinprovidingadditionalcustomerservicetoitsPrimemembers.ThesecostsarepartofthetotalG&Acostof$2,432millionthatthecompanyreportedin2016,butwewillassumethattheservicingcostpermemberwas$10(or$600millionintheaggregatein2016).
¨ MediaContent:ThecompanyalsobuyscontentforitsmediaandKindlereadingsectionsspecificallytobackupitsPrimemembership.Again,thatcostispartofthe$16,085millionthatthecompanyasitstechnologyandcontentcostin2016andwewillassumethat10%ofthosecosts(approximately$1.6billion)canbeattributedtoAmazonPrime.
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Costofaddingamember
¨ BigAdSpender:Amazonspendsfreelyonadvertising,andwhilemuchofitisdirectedatgettingconsumerstobuyproductsoffitswebsite,aportionistogetthoseconsumerstobecomePrimemembers.
¨ Addsupto:Thatpromotional/marketingcostispartofthetotalmarketingcostof$7,233millionthatAmazonreportedin2016
¨ NewMemberAds:Wewillassumethatthecostofaddingamemberis$100;in2016,thiswouldhavetranslatedintoatotalcostof$2billiontoacquire20millionnewmembers,leavingtheremaining$5.2billioninmarketingcostsasconventionaladvertising/marketingcost.
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ValuinganExistingMember:Assumptions
¨ RenewalRate:Annualrenewalrateswillstayhigh,at96%,sincethesubscriptionmodel.
¨ IncrementalRevenue/MemberGrowth:Theincrementalrevenuewillgrow10%ayearforthenextfiveyears.Thatgrowthratewillscaledowntotheinflationrate(1.50%)inyear10
¨ ShippingCosts:Shippingcostswillgrow3%ayearforthenextfiveyears(wellbelowtheincrementalrevenuegrowth),beforesettlingintogrowingattheinflationratethereafter.
¨ CustomerServiceCosts:ThecostofPrimemembercustomerservicewillincrease5%ayearforthenext5yearsandtheinflationratethereafter.
¨ RiskandCostofCapital:IwillassumethatAmazon’soverallcostofcapitalof8%appliesastherightriskadjustedratetouseonallofitsusernumbers.
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ValuingNewMembers:Assumptions
¨ Ifyouworkwithmyguessof$100/newmemberasthebaseyearnumberforthecostofaddingamember,weneedthegrowthinthemembershipbase.
¨ Giventhesuccessthatthecompanyhasshownonthisfrontinthelastfiveyears,wewillassume¤ A growthrateof15%forthenextfiveyears(whichwillbringPrimemembershipto155millionin2022).
¤ Giventhatlargebase,wewillscalegrowthdownto5%ayearfromyears6-10andto1.5%ayearthereafter.
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ValuingCorporateDrag:Assumptions
¨ Earlier,weassumethat10%ofthecompany’scurrenttechnology/mediacostsareattributabletoPrime,yieldingabaseyearcostof$1,609million.
¨ WewillassumethatthesecostswillgrowwiththenumberofPrimemembers.
¨ Thesecostsaretaxdeductibleandwillgenerateataxbenefitthatstartsat20%butendsat25%.
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TheValueofAmazonPrime
ValueofExistingMembers $41,712
ValueofNewMembers $53,399
ValueofAllPrimeMembers= $95,111
- PVofCorporateExpenses $32,846
ValueofAmazonPrime $62,265
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Afterthoughts..
¨ Lotsofassumptions:IknowthatIhavemadeamultitudeofassumptionsalongthewaytogettothisvalueandthatyoumaydisagreewithmanyofthem.Asalways,youcandownloadmyspreadsheetandmakethechangesthatyouthinkneedtobemade.
¨ Andarealoptionwithsubstance:IbelievethatthereisanadditionalvaluethatIhavenotcountedin.Amazonisbuildingabaseofloyal,intenseusersthatitcandrawontopromotewhateveritsnextproductorserviceis,whetheritbeinretailing,technology,entertainmentorcloudcomputing.