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Sterling Valley Systems, Inc.Company Overview
May 2006
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Sterling Valley Systems, Inc. (SVS) is the leading provider of transaction-
enabling solutions to the destination travel (DMO) industry
Internet, call center and GDS transactions for lodging, air and activities
Expect to launch DMO-centric property management system (PMS) in Spring of 2006
Only provider of both front-end reservations and back-office systems that are
required by the DMO market Particularly, DMOs where lodging is comprised primarily of condominiums, rental
houses and independent hotels (CHI Markets)
Power six leading ski DMOs, 400 hotel properties and 70 3rd party Internet sites
Develop, market and support all Inntopia products with ten employees located inStowe, Vermont headquarters
FY 2006 (3/31) unaudited revenue and operating income of $728,014 (148%
growth over FY 2005) and $90,650, respectively
General Overview
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Brief History
19982001 2003
1999 2002 2004
xInntopia.com, Inc. spun-offfrom Digital Frontier, a web-design company
xOriginal product wasonlinereservations.com
xInntopia.com, Inc.acquired by
Unexplored, Inc.
xUnexplored formed toexecute a roll-up ofniche travel sites
xUnexplored declaresbankruptcy
xSterling ValleySystems created topurchase assets of
Inntopia
2005
xInntopia 4.0 and InntopiaCRSReleased for DMO marketplace
xSign up North Lake TahoeResort Association as first CRScustomer
xAdd Stowe Area Association
x4 Employees
xInntopia 5.0 and
Inntopia Air releasedxSign up Breckenridge,Crested Butte, Dear Valleyand Bear Mountain
xGrow revenue over100% and achieveprofitability
x9 employees
xResearch andDevelopment
xRebuild of Platform
xResearch andDevelopment
xRebuild of Platform
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Trevor Crist - CEO
Co-founder of SVS and Inntopia.com, Inc. which was purchased by Unexplored, Inc.
Led development of current Inntopia system and led sales efforts which have grown SVS revenue by over 267% since
2003 and achieved profitability
Strong product and technology development background dating to 1995
David Borgendale CTO (acting CFO)
Co-founder of SVS; principal architect of Inntopia commission processing functionality
In charge of all IT infrastructure and database administration at Unexplored
At Artec Distributing, helped start a subsidiary that achieved $24 million in revenue by second year of operation
Prior to Artec, was CIO of 160 person IT group at Lieberman Enterprises
Jim Lilly Director of Sales
Former Director ofBusiness Development for Fuse Marketing
At Fuse, was responsible for developing complex marketing strategies and securing contracts with brands such as Pepsi,
Motorola, Eastern Mountain Sports, PRIMEDIA Publications, NBC, Nextel and many others.
Prior to Fuse, was Director of Sales for the Inntopia division of Unexplored, Inc.
Bruce Mainzer Director
Former Sr. VP of Marketing at TravelCLICK, Inc.
Former Sr. VP of Marketing & Sales at Vail Resorts
Senior management positions at Hyatt Hotels, Carnival Cruise Lines and United Airlines
Key Management and Board Members
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A Sampling of Our CustomersDMOs
Breckenridge CRS
Stowe Central Reservations
North Lake Tahoe ResortAssoc
Deer Valley Resort
Crested Butte MountainResort
Big Bear Lake Resort Assoc
Hotel Properties
InnSeasons ResortsWintergreen Resort Hotel,
Wintergreen, VA
Stoweflake Resort & Spa,Stowe, VTCarambola Beach Resort,
St. CroixGrand Timber Lodge,
Breckenridge, COMiddlebury Inn,
Middlebury, VT
Deer Ridge Mountain Resort,Gatlinburg, TNDonner Lake Village Resort,
Truckee, CA400 Additional Properties
3rd Party Sites
VirtualTahoe.com
TahoeGuide.com
GoNewport.com
Sundance.org
Vermont.org
65 Additional Sites
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The Opportunity
Approximately, 6,500 DMOs located in North America SVS believes 80% or 5,200 are immediate addressable targets Remaining DMOs are either far too small or in urban markets that we will
target in the future
In many CHI Markets, the DMO is the leading provider of informationand increasingly third-party distribution, of lodging and activities SVS believes that less than 20% of DMOS in CHI Markets provide
centralized booking capabilities Most offer only Internet booking capabilities Few have web-sites linked to back-end fulfillment systems
DMOs require not only front-end reservation processing capability, butalso complex back-office functionality
Legacy DMO technology vendors and leading hotel-direct transactionprocessing companies are not adequately serving the market Legacy technology vendors handle back-office complexity, but are
cumbersome and do not adapt well to the Internet Hotel-direct transaction companies provide little back-office functionality
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Th t a t Supplier Control Panel Web-based control panel for travel suppliers and
resellers to manage accounts Robust, easy-to-use (i.e., reduced learning
curve) central hub to manage all distributionchannels
Handles complex back-office commissionprocessing and reporting
InntopiaCRS Allows travel resellers to efficiently manage call
center reservations and inventory
Inntopia Booking Engine Allows travel suppliers and resellers to process
Internet reservations Provides for seamless connections between
suppliers and resellers, eliminating extra manualsteps
Inntopia Plus
Connects travel suppliers to the GDSs through aSynxis connection
Inntopia P2P Allows suppliers to cross-sell complementary
products and services
Inntopia Air Module Allows for bundling of air with lodging and
activity packages
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The Inntopia Solution ASP delivery for single image product and guest information, and quick
deployment
Flexible data structures provide for sales of a variety of travel products
Lodging, activities, event tickets, ground transportation, equipment rental
Utilizes Galileo Web Services for delivery of bulk and private airfares
Highly-configurable sales rules allow for dynamically priced packaging for callcenter and online users
Most content delivered as XML, transformed by XSLT for delivery to user
Web Services and RSS feeds are available for interfaces with 3rd party systems
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The Inntopia Destination Solution
Breckenridge
Products installed Installed Booking Engine in August 2004 Installed CRS, Inntopia Air Module and Inntopia P2P in June 2005
Annual Breckenridge itineraries processed through Inntopia: 4500+
Average value of each itinerary: $1,101
Average net fee to Inntopia Per Itinerary: $18.78
85% of total rooms in Breckenridge currently available through Inntopia Compares to 10% - 20% available through Orbitz and other consumer sites
80% of Inntopia revenue from lodging 11% from air; remainder ground transportation, activities, equipment rentals, travel
insurance and Booking Fees.
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Key Inntopia Benefits
CHI DMOs
Significant cost savings due to automation of inventory/rate updates, back-office accounting functions, etc.Ability to efficiently process call center and Internetreservations Seamless integration with suppliers and resellers Increased inventory from suppliers due to improved
selling capability 80% decrease in training times
Constituent Key Benefits
CHI SuppliersAbility to cost-effectively process Internet reservations Seamless connection to DMO and 3rd Party sitesAbility to bundle complementary products and services Single-image rate and availability updates.
CHI 3rd PartySites
Increased inventory from DMO Increased reservations Seamless integration with DMO
ConsumersAbility to view and book centralized inventoryAbility to purchase all destination lodging and activities
Flexible packaging options.
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Key Market Growth Drivers
As DMOs adopt leading edge technology such as Inntopia, they will befar more effective at selling existing inventory
As DMOs become more effective resellers, travel suppliers will providemore and higher value inventory We believe on average, DMOs currently account for only 5% of member
supplier distribution Provide high value inventory such as vacation homes, town houses, suites
DMO transactions in Tier 1 and Tier 2 markets will continue to migratefrom call center to the Internet, where transaction fees are 70% higher We believe that 75% of current Tier 1 and Tier 2 addressable DMO
transactions are via call center
With planned technology enhancements, we can pursue urban DMOsby 2007 Approximately 200 DMOs worth an average of $200,000 annually Will be quite deliberate in our approach based on competitive landscape
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DMO Market Growth IllustrationStowe Central Reservations Installed December 2004
2004 2005
YoY %Change
January2005
January2006
YoY %Change
Inventory Sold (# roomnights)
10,854 12,563 +16% 1616 1607 -1%
Call Center Transactions 2,424 2,531 +4% 321 225 -30%
Internet Transactions 2,512 3,468 +38% 315 422 +34%
Average Daily Rate $154 $201 +31% $188 $217 +15%
Total Transaction FeeRevenuea
$16,671 $25,236 +51% $3,052 $3,496 +15%b
a. 2004 determined using current Inntopia transaction fees; 2006 transaction fees will increase on contract renewalb. Transaction fee revenue would have grown 36% at occupancy levels equivalent to January 2005
51% Market Growth afterInntopia Introduced
15% Market GrowthEven with 16% lower
occupancy
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Competitive Environment
We face competitive threats from legacy DMO technology providersand leading hotel-direct transaction providers
Legacy DMO technology providers
Restech, Rezolution, ResLogic
Not well suited for the Internet
Require significant infrastructure to install and maintain
Hotel-Direct transaction providers
iHotelier/Vantis (TravelCLICK), Synxis (Sabre), Unirez (Pegasus) Lack back-office functionality required by DMOs
Not designed to work with multiple supplier sites
Lack dynamic packaging capabilities
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Key Competitive Product AdvantagesInntopia UniRez Rezolution Reslogic iHotelier SynXis
Central reservations center solution X X X
Allows searching across multipleproperties X X X
Allows booking of activities, tours, etc X X X
Integrated air engine X X X
On-site booking engine for hotels X X X X
On-site booking engine for property
management companies X
Standalone booking engine for DMOs X
Agent/customer collaboration tools X
Distributes lodging inventory to GDS/IDS X X X X
Integrated back office accounting
systems X X X Dynamic packaging and pricing engine X X
Net rate payment support X
Integrated payment processing X X X
Commission/payment processing systemand service X
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Competitive Advantage Case Study -
InnSeason ResortsInnSeason Resorts recently evaluated SynXis, Secure-Res and Inntopia.Inntopia was selected (despite a significantly higher price tag) basedupon a variety of factors:
Superior packaging and dynamic pricing capabilities, both online and in thecall center
Superior call center capabilities
Integrated AR/AP system.
Fully integrated Air packaging system.
Ease of use.
Outstanding reputation for support.
Full support for a variety of non-lodging products.
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Value We Bring a Consumer Internet Site
Current SVS DMOMarket Penetration
# of DMO Clients: 6
Annual Gross Bookings: $45 MM
%age of Total Bookings: 6%
Average Site Commission: 25%
FY2009E SVS DMOMarket Penetration
# of DMO Clients: 137
Annual Gross Bookings: $400 MM
%age of Total Bookings: 7%
Average Site Commission: 25%
$11 MM in AnnualCommission Revenue
$100 MM in AnnualCommission Revenue
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Financial Summary
Historical and Projected P&L
$263 $290$720
$2,251
$7,017
$14,659
$(5) $(21) $90 $296
$2,194
$6,131
$(2,000)
$-
$2,000$4,000
$6,000
$8,000
$10,000
$12,000
$14,000
$16,000
FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009
Revenue Operating Income
FY 2007 reflects adding key senior management hires (EVP of ProductDevelopment and EVP of Sales & Marketing) Over 50% of FY 2007 revenue derived from existing customers
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Primary Revenue Driver Assumptions
Projected DMO Adds
Projected transactions and fees by channel
New
MO Accounts FY 2007 FY 2008 FY 2009
Tier 1 3 4 4Tier 2 - Full Service 5 10 10Tier 2 - Internet Only 9 16 16Tier 3 12 24 24
otal 29 54 54
FY 2007 FY2008 FY2009
DMOsTransactions 106,782 348,134 763,370Per Transaction Fee 10.32$ 14.15$ 16.04$
Hotel Web-Direct& 3rdParty Internet
Transactions 45,530 68,295 102,444Per Transaction Fee 9.40$ 9.40$ 9.40$
GDS
Transactoins 11,988 28,242 58,128Per Transaction Fee 6.00$ 6.00$ 6.00$
otal
ransactions 164,
00 444,671 923,942
Per
ransaction Fee 9.75
12.90
14.67
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Primary Expense Driver Assumptions
Increases in headcount will drive expense increases
Adding new technology and sales & marketing personnel
Empl y F F 7 F 8 FSenior Management
Sales & Marketing
echnology
A ministration ustomer Su ort
a End T al
v ra during y ar 8
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Summary
Proven technology and business model for the DMO marketplace
High-ticket items results in high transaction fees
Dynamic packaging/dynamic pricing system for vacation package sales
Ability to aggregate a large portion of a destinations lodging inventory(80%+, typically)
XML-native system for easy interoperability
Experienced, knowledgeable management team
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Appendix
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Suppliers Maintain Accounts ThroughInntopia Control Panel or PMS Interface
Breckenridge Central ReservationsInstalled June, 2005
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Agents Access Inventory ThroughInntopiaCRS
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Agents Can Build Packages Including Air (using GalileoWeb Services), Lift Tickets, Equipment and More
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Online Visitors to the DMOs Website Can Build their OwnPackages and Book Using the Inntopia Booking Engine
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Suppliers Use the Inntopia BookingEngine on their Own Website
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and Use InntopiaPlus for Distribution toTravel Agents and Major Travel Sites